Aztech EM3950(W) User Manual

Frequently Asked Questions

(You may print out the entire section for your easy reference)

How do I know the model of my modem ?

The model of your card is printed on a label at the bottom of the modem.

What is V.90 ?

V.90 is a standard approved by the International Telecommunication Union for "56K"
analog modems. It is a compromise officially reached between the two competing
standards - X2 (from 3COM/USR) and K56Flex (from Rockwell/Lucent).

What is the maximum speed that my modem supports?

Your 56K PCI Modem supports up to 56kbps. It is also backward compatible with
most of the old standards.

I do not have any application and needs to do some faxing. How do I install fax in
Windows

®

98?

If you are in the US, go to director y \Tools\oldwin95\message\us on your Windows
98 CD-ROM.

For other countries, go to directory \Tools\oldwin95\message\intl on your
Windows 98 CD-ROM.

i) From the directory, double-click wms.exe to install Microsoft Messaging.

ii) From the same directory, double-click awfax.exe to install Microsoft Fax.

For further information on Microsoft Messaging and Microsoft Fax, read wms-fax.txt
(from the same directory) on your Windows 98 CD-ROM.

What do TAPI and Non-TAPI communication applications mean?

Generally, TAPI refers to true 32-bit communication applications. They do not ac­cess the COM ports directly but through an Interface known as TAPI system of
Windows (Not Windows® 3.1x).

Non-TAPI applications are also referred to as 16-bit communication applications.
They access the COM ports directly. Windows® 95 / Windows® 98 supports both
TAPI and Non-TAPI communication applications.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

1

How do I know if the modem driver has been installed successfully ?

For Windows® Me / Windows® 95 / 98 / 98 SE

1. Make sure your modem is switched on.

2. From your Windows

taskbar, click Start > Settings > Control Panel. Double-

click on the Modems icon.

3. You will see your newly installed External Modem model listed. Click on the

Diagnostics tab.

4. Select the COM Port that your modem is connected to and click More Info... .

The More Info... window will appear, showing a list of AT commands. This
indicates a successfully-installed modem.

(The information shown here is
only as an example. What you
see on your computer may
differ.)

Click OK.

If your modem is not installed properly, a set of AT commands will not be listed.
You may also be prompted by an error message, stating that it was unable to open
the COM Port. If this happens, refer to the Troubleshooting Guide “While testing

the modem, the system gave an error message stating that it was unable to open
the COM Port.“ on the Installation CD (in the \manuals folder).

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

2