STEP 3: BroadBand Connection Settings for Fibre (Optional)
STEP 4: Logging in to Your SingNet BroadBand
STEP 5: Connecting Wirelessly to SingNet BroadBand (Optional)
STEP 6: Setting Up Your mio Voice
Technical Support Contact Numbers
Dear Customer, this guide has been prepared to help you to install
SingNet BroadBand service and mio Voice services.
STEP 1: Equipment Check
The following items are pre-packaged in your Residential Gateway.
Note: Existing Singnet BroadBand, mio Plan or mio Home subscribers should
already have these items connected to their Residential Gateway.
1
STEP 2: Setting Up Your BroadBand Connection
Using the Telephone Cable
2.1
(RJ11), connect the Residential
Gateway’s“DSL” Port to the DSL
Microfilter’s “DSL” port.
Insert the head of the DSL
2.2
Microfilter into your Telephone
the wall socket.
Note:
You can connect your telephone into the
DSL Microfilter’s “Phone” port to use
your fixed Phoneline.
Connect Power Adapter to your
2.3
Residential Gateway “POWER”
port and the nearest electrical
outlet. Turn “On” the power
at the electrical outlet and the
Residential Gateway
LED Check:
Please wait for approximately 5 minutes.
The “POWER” and the “BROADBAND”
LEDs should now be stable GREEN (not
blinking), except the “ETHERNET” LED,
it should be GREEN and blinking. If not,
please check connections 2.1 to 2.3. Do
NOT proceed to the next section until
you have done so.
2.4
Using an Ethernet Cable (RJ45),
connect your PC’s “ETHERNET”
port to any of the available
Residential Gateway’s “LOCAL
ETHERNET” ports.
2.5
2.6
Verify that the “ETHERNET” and
“BROADBAND” LEDs found in
front of the Residential Gateway
are light up in GREEN.
Note:
If the LEDs mentioned in 2.5 are not light
up, please check your connections again
based on 2.1 to 2.4. You may now proceed
to Step 3 once the LEDs are light up.
Optional: If you have subscribed
to mio TV service, please connect
the Set-Top-Box to the Residential
Gateway using the blue ethernet
cable (RJ45) provided.
3
STEP 3:
BroadBand Connection Settings
for Fibre (Optional)
Connect the Residential Gateway’s
3.1
“BROADBAND” Port to the ONT’s
“LAN 1” Port highlighted in Yellow
using the Ethernet Cable (RJ45).
Note:
Switch off the ONT’s power before you do
the set up.
For mio TV Set-Top-Box, personal
3.2
computer or laptop, please connect
it to the “LOCAL ETHERNET” Port
highlighted in yellow.
For mio Voice service, please
3.3
connect your phone using a Phone
Cable (RJ11) to the Residential
Gateway’s “VOICE 1&2” Port.
Once Power Adapter is connected,
3.4
follow the power up sequence as
below.
1.
Power up the Optical Network Terminal
(ONT). Wait for “POWER” and “PON”
LEDs to turn to stable green light.
2.
Power on the Residential Gateway.
Wait for the “POWER”, “ETHERNET”,
“BROADBAND”, “INTERNET” and “IPTV”
(if applicable) to turn to stable green
light.
3.
Power up you mio TV Set Top Box and
your computer.
Note:
For exStream service, there is no need to
key in user ID and password. All service
credential will be auto push down to your
Residential Gateway.
STEP 4: Logging in to Your Singnet BroadBand
Please confirm that you have the following item on hand before attempting
this step.
>> SingNet BroadBand Service Letter - This contains your Username and
Password which will be used for setting up the SingNet BroadBand.
Open your web-browser (e.g. Internet
4.1
Explorer). You should now see the
following screen on the left. Click on
“SET UP NOW”.
Note:
If you are unable to view the page type the URL
http://192.168.1.254
4.2
Type your User ID and Password as
stated in your Service Letter in the
“Username” and “Password” fields and
click the “Connect” button.
Note:
The text behind @ maybe different. Please
ensure that you have entered the correct
one as stated in your service letter before
proceeding.
4.3
Please wait while SingNet verifies
your account. If you have entered your
“Username” and “Password” correctly,
you will be redirected to the “Setup
Successful” page.
5
LED Check:
The “POWER”, “BROADBAND”,
“ETHERNET” and “INTERNET”
LEDs should now be stable
GREEN (not blinking), except the
“ETHERNET” LED, it should be
GREEN and blinking. If not, please
re-do STEP 4 and ensure that you
enter your USER ID and Password
correctly.
Congratulations! You can now use SingNet BroadBand!
STEP 5:
Connecting Wirelessly to SingNet
BroadBand (Optional)
Section A: Your Network Name and Key
Please take note of two numerical codes which are your Network name
and Key with this diagram as a guide.
You may fill in these details on the box below for future references.
Note: The default wireless encryption option is Mixed WPA2/WPA-PSK.
Network Name (SSID):
Singtel7002(5G)-_____
Singtel7002 - ______
Write the last 4 numbers of your Network
Name here.
Network Key:
____________________
Write the 10 digit of your Wireless
Key here.
IMPORTANT!
You will need a wireless adapter (wireless PC card or wireless USB adapter)
or a wireless-enabled Notebook before you can proceed to the next section.
Please refer to your operating system’s instructions:
Section B. if you are using Window’s XP
Section C. if you are using Windows Vista
Section D. if you are using Windows 7
Section E. if you are using Windows 8
Section F. if you are using another wireless manager other than Windows
7
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