Axis 2411 Administration Manual

AXIS 2411
Video Server
Administration Manual
AXIS COMMUNICATIONS
<Product Name> Quick User’s Guide
AXIS 2411 Admin Manual
About This Document
This manual is intended for administrators and users of the AXIS 2411 Video Server, and is applicable for software release
3.01 and up. It includes instructions for installing, using and managing the AXIS 2411 on your network. Previous experience of networking will be of use when installing and using this product. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.
Safety Notices Used In This Manual
Caution! - Indicates a potential hazard that can damage the product.
Important! - Indicates a hazard that can seriously impair operation. Do not proceed beyond any of the above notices until you have fully understood the implications.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.
Legal Considerations
Camera surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.
Electromagnetic Compatibility (EMC)
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Shielded cables should be used to ensure compliance with EMC standards.
USA - This equipment has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.
Europe - This digital equipment fulfills the
requirements for radiated emission according to limit B of EN55022/1994, and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry.
Liability
Every care has been taken in the preparation of this manual; Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Trademark Acknowledgments
Acrobat, Adobe, Boa, Ethernet, IBM, Internet Explorer, LAN Manager, Linux, Macintosh, Microsoft, Netscape Navigator, OS/2, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc.
Support Services
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support staff by logging in to your private support area
• visit the Axis Support Web at www.axis.com/techsup/
Warning! - This product contains a Lithium battery which is
used for back up of the real time clock. This battery lasts more than 5-10 years. Study the warning notice carefully before replacing the battery. Do not replace or remove the battery unless needed! Danger of Explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
AXIS 2411 Administration Manual Revision 1.0 Part No: 20576 Date: June 2003
This manual is applicable for software release 3.01 and up. Copyright © Axis Communications AB, 2003
AXIS 2411 Admin Manual
Table of Contents
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AXIS 2411 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AXIS 2411 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hardware Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Verifying and Completing the Installation From Your Browser . . . . . . . . . . . . . . . . . . . . . 9
Configuring the Video Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dynamic IP Address Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Resetting to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Video Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessing your Surveillance Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Appendix A - Other IP Setup Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Notes for Macintosh Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using AXIS IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Appendix B - Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
PINGing Your IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Appendix C - Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Obtaining Updated firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Updating the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Appendix D - Customizing The Video Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Modifying the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Custom Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Appendix E - Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
AXIS 2411 Admin Manual
Produktbeschreibung und Installationsanleitung
Produktbeschreibung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
AXIS 2411 Bedienfeld, Ansicht der Rückseite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Lieferumfang. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Überprüfen und Abschließen der Installation von Ihrem Browser aus . . . . . . . . . . . . . . 36
Werkseitige Standardeinstellungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Description du Produit et Guide d’Installation
Description du produit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Panneau arrière du serveur AXIS 2411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Liste du matériel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation sur un réseau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Vérification et fin d’installation à partir de votre navigateur . . . . . . . . . . . . . . . . . . . . . 41
Des paramètres d’usine par défaut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Descripción del producto y Guía de instalacíon
Descripción del producto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
AXIS 2411 Panel posterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Inventario de hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Instalar en una red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Verificando y completando la instalación desde su explorador web . . . . . . . . . . . . . . . 46
Incluir los parámetros por defecto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
AXIS 2411 Admin Manual Product Description
Product Description
Read the following information to familiarize yourself with the AXIS 2411, making particular note of where the connectors and indicators are located.
AXIS 2411 Front Panel
DIP Switch
A single line termination for the supported video input. Units are shipped with the line termination enabled; that is, with the DIP switch positioned to the left (On). If the AXIS 2411 is to be con­nected in parallel with other equipment, disable the input ter­mination by turning the DIP switch to the right-position (Off). Failure to do so can cause the picture quality to be impaired.
Status Indicator
The multi-colored status indicator defines the operational status of the server, as described below:
green - the indicator flashes briefly and momentarily displays orange during the start-up and self-test routines; the indicator then displays green to indicate a healthy unit sta­tus.
red - the indicator will display red only if a problem with the AXIS 2411 has occurred
orange - flashes orange and green when resetting the factory default
Control Button
Using a suitably pointed object, press this button to restore the factory default settings. For further infor­mation, refer to Network Settings, on page 14.
Video Input
Coaxial BNC connector support­ing a single video source. The physical connection is made using a 75 Ohm coax video cable; with a recommended maximum length of 800 feet (250 meters).
Power Indicator
The Power indicator is normally lit while power is applied. If it is not lit, or it flashes, there is a problem with the AXIS 2411 external power source. This indica­tor will flash during flashloading.
Network Indicator
After completion of the startup and self test routines, the multi-colored Network Indicators light up as fol­lows:
yellow flashing- indicating network activity on a 10Mbps Ethernet network
green flashing- indicating net­work activity on a 100Mbps Fast Ethernet network
red light- indicating no physi­cal connection to the network.
Hardware Inventory AXIS 2411 Admin Manual
AXIS 2411 Rear Panel
Hardware Inventory
Check the items supplied with your AXIS 2411 against the following list:
Note:
Item Title/Variants Quantity
Video Server AXIS 2411 1 Warranty Document 1 Disk Media AXIS Network
Product CD v1.2 (or later)
1
Mount kit Article nr. 18855 1 Power adapter
(PS-K)
Europe UK Australia USA Japan
1
This document AXIS 2411 Administration Manual v.1.0 1
The power adapter for your AXIS 2411 is country-specific. Please check that the type you are using is correct.
Power Adapter Connector
A single Jack socket (PS-K) for connection of the AXIS 2411 power adapter.
Network Connector
The AXIS 2411 is designed for 10 Mbps Ethernet and 100 Mbps Fast Ethernet networks and connects to the network via a standard RJ45 connector. Supporting NWAY, the AXIS 2411 detects the speed of the local network segment and varies the speed of data communication accordingly (between 10 Mbps and 100 Mbps).
Serial Number
Located on the underside label of the AXIS 2411, the serial number is identical to the unit’s MAC/Ethernet address.
AXIS 2411 Admin Manual Installation
Installation
• Quick installation - Follow the instructions below to quickly install on an Ethernet network.
• Macintosh users - Please refer to Notes for Macintosh Users, on page 19.
Using an appropriate method for your operating system, assign your product with a unique IP
address from a computer on your network, as follows:
Connect the video output of your camera(s) to the AXIS 2411 video
port(s) using standard 75 Ohm coaxial video cable, terminated with a BNC-connector. If your camera is supplied with a standard phono-type (RCA) connector, use a BNC-to-RCA converter.
Serial number same as
MAC/Ethernet number; e.g.
00408c100086 =
00-40-8c-10-00-86
Note the Serial number on the
underside of the unit. You need to know this to set the IP address.
Windows only - Start a DOS window and type these commands:
Syntax:
arp -s <Server IP address> <Ethernet address> <my PC IP address> ping -t <Server IP address>
Example:
arp -s 172.21.1.200 00-40-8c-10-00-86 172.21.1.193 ping -t 172.21.1.200
UNIX only
- Type this in your command line:
Syntax:
arp -s <IP address> <Ethernet address> temp ping <IP address>
Example:
arp -s 172.21.1.200 00:40:8c:10:00:86 temp ping 172.21.1.200
Connect an Ethernet cable to the AXIS 2411
and attach it to the network.
Network socket
RJ-45 connector
Installation AXIS 2411 Admin Manual
Note:
You will now see
Request timed out...’ messages repeatedly returned in the window.
In some Unix systems, the arp command can be located in a directory that is not on the command path.
Exit ping. The installation is now complete, and you are ready to
access the AXIS 2411 from your browser, as described in the next section.
Power Adapter Connector
Connect the power adapter to the unit and con-
nect it to your main power supply.
Approximately 10-15 seconds after connecting
the power supply, the message ‘Reply from
172.21.1.200...’ - or similar, is returned
within the window. Ensure that the Power Indicator is permanently lit and that the Network Indicator flashes intermittently.
Network Indicator
Power Indicator
AXIS 2411 Admin Manual Installation
Verifying and Completing the Installation From Your Browser
Important!
Upon delivery, the AXIS 2411 is configured for open access (anonymous users). The unit is supplied with one pre-configured Administrator user name:
root and password: pass. The Administrator password
must be changed immediately to prevent unauthorized access to the Admin Tools and/or product images, as defined in the Security Settings.
Start your browser and enter the IP address of the
AXIS 2411 in the location/address field.
Configuring the Video Server AXIS 2411 Admin Manual
10
Configuring the Video Server
After deciding on the application you wish to develop and having installed your AXIS 2411, the unit is now connected directly to a local area network.
This section describes how to configure the AXIS 2411 and is intended specifically for product Administrators – who normally have high-level privileges denied to ordinary users.
The AXIS 2411 is configured from a standard browser (Netscape 4.7 och 7.x Internet Explorer
5.x och 6.x and above), by using the Administration Tools.
Important!
The Administration Tools
The Web-based Administration tools are displayed in an intuitive graphical user interface that allows simple point-and-click system configuration. How to access and use the tools is explained in the following pages.
Tip!
To access the AXIS 2411 configuration pages, you must first set the IP address, as described in Installa­tion, on page 7.
On-line help is available on every Admin page of the AXIS 2411Web interface. This information is of particular relevance when configuring the unit and should be used as a first point of reference for resolving any administration queries. The help system is stored internally in the unit.
AXIS 2411 Admin Manual Configuring the Video Server
11
Accessing the Tools
Follow the instructions below to access the Administration Tools from a browser:
1. Start the browser and enter the name or IP address of the AXIS 2411 in the location/address field.
Example!
2. The Application page is now displayed. Click the Admin button to display the Administration Overview page and the Administration Tools.
3. The various components of the video server are shown as icons on the page. Simply click the desired component and configure it directly from here.
Important!
http://172.21.1.200/
To enable the updating of images in Internet Explorer, set your browser to allow ActiveX controls and perform once-only installation of Axis’ ActiveX component onto your workstation.
Configuring the Video Server AXIS 2411 Admin Manual
12
General Server Settings
Click the Video Server icon to display and/or edit the following settings:
Date and Time
Click the Date and Time icon to set the date and time, automatically, or manually. Automatic setting of the date and time requires you to either synchronize the time with that on your computer or, alternatively, to provide the IP address of an NTP server. To automatically adjust the time to reflect changes made by daylight saving, check the box provided. Click Save to register the settings with the Video Server.
Security
To prevent unauthorized use of the Video Server, access is password-protected and restricted to defined Users and Administrators only
. Administrators have unrestricted
access to the Administration Tools and can determine the registration of all other users.
As an Administrator, click the Security icon to either:
• Define or edit the Administrator password (the Administrator user name is permanently set to root, with the default password set to pass)
• Configure, add or delete user names and passwords
• Define the rights of different users: either Admin or View.
Video
Here you can define the general image features for the video source. With reference to the table below, configure the video to your requirements
:
Header Description
Date & time Check to enable time display in the selected video source(s). Text Enable or disable the display of a text string in the selected video image. Type the text
string that you want to display in the adjacent field.
Image
Color Display Color or Black and White video images. Resolution Set the required resolution for your images. Compression Determines the compression factor (0-100) for the selected video source. Lower
compression optimizes picture quality, but generates larger image file sizes, requiring greater network bandwidth and storage space.
Offset Adjustments
XOffset, YOffset Enter values in these fields to change the horizontal and vertical synchronization for the
image(s). This can be used to eliminate any black border surrounding the image.
AXIS 2411 Admin Manual Configuring the Video Server
13
Notes:
Important!
By default, the AXIS 2411 supports anonymous user access, which means that anybody on the Internet/intranet has access to the video images and Admin Tools from a browser. Entering at least one user name and password for an authorized user in the Security page will disable anonymous access, and thereafter only allow defined users. If the anonymous user service is satisfactory for your application, do not add any users. The Administrator password should, however, still be changed.
View Parameter List
The Parameter List provides a comprehensive list of all of the system parameters and their current settings. Click View Parameter List to display the list.
View Log File
System messages are recorded in a single log file and stored in product memory. Consequently, the file can be used for examining system events. The log file also serves as a useful diagnostic tool when attempting to resolve any problem that might occur. See also Troubleshooting, on page 21.
To display the latest server messages since the last Restart of the system, click the View Log File button.
View Server Report
This button shows important information about the server status and settings.
View Release Notes
This button opens a window showing the build information for the installed firmware.
• Image control can also be achieved directly using CGI parameters in the image URL.
• Using CGI parameters embedded in a URL request will temporarily override any parameters defined in the Video dialog. For detailed CGI information, refer to the Axis Camera API, HTTP
- Interface Specification, available from our website at www.axis.com
Upon delivery, the AXIS 2411 is configured for open access (anonymous users), with one pre-configured Administrator user name and password, set to root and pass, respectively. The Adminis­trator password should always be changed
, to prevent unauthorized access to the Admin Tools and/or
product images. Furthermore, all Axis products are supplied with these defaults.
Configuring the Video Server AXIS 2411 Admin Manual
14
Emergency Actions
In certain circumstances it may become necessary to perform a Restart of the AXIS 2411, or to return it to its Factory Default settings. Both of these actions can be performed by clicking the appropriate button on this page. Please see Resetting to the Factory Default Settings, on page 16, for more information.
Network Settings
Click Network to display, edit and refine the settings for:
TCP/IP - used by the Video Server for transmitting data over the network.
DNS (Domain Name System) - the Internet service used by the product for translating domain names into IP addresses.
SMTP (E-mail) - this is the protocol used for notifying the administrator via e-mail when e.g. the ip address of the video server has changed in a DHCP network.
Miscellaneous - set the network media and to restrict the bandwidth used by the product.
Configure the Network Settings with reference to the on-line help and the table below:
TCP/IP Parameters Description
DHCP Enable DHCP to allow centralized assignation of IP addresses. Requires a DHCP server on the network. BOOTP Enable the BOOTP protocol for setting the IP address automatically. For further information on using
BOOTP, see Other IP Setup Methods, on page 18. If you intend to use the AXIS IP Installer, BOOTP must
be
enabled. Internet address Specifies the unique 32-bit IP address of your unit. Default Router Specifies the network router your video server will use. Subnet Mask If unsure what value to use, contact your system administrator. The most common value is 255.255.255.0 Host Name If you are using a DNS server on your network (see below), this is usually the same as the assigned DNS
Name.
DNS Parameters Description
Domain Name Enter the name of the domain your AXIS 2411 belongs to. Primary DNS Defines the IP address of the primary DNS server. This is used for identifying a computer by name instead
of IP address. Secondary DNS The IP address of the secondary DNS server. This will be used if the primary DNS server is unavailable.
SMTP Parameters Description
Primary Mail Server Defines the server that provides your mail facilities. Secondary Mail Server Defines a secondary server that can provide mail facilities in the event of the primary server being
unavailable. Return Address The reply address for e-mails sent by the AXIS 2411; that is, the name that will appear in the ‘From’ field
of the dispatched e-mail.
Miscellaneous Description
Select Media This does not normally need to be changed, but if you have specific needs - due to the use of network
switches or similar equipment, select the type of network media here. Max Bandwidth With the default set to unlimited, this parameter defines a restriction on the network bandwidth used by
the video server; particularly useful for a connection to a busy network. HTTP Port Number This does not normally need to be changed, but may be, if you have particular requirements.
AXIS 2411 Admin Manual Configuring the Video Server
15
DHCP
DHCP (Dynamic Host Configuration Protocol) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses in an organization's network.
Important!
Dynamic IP Address Notification Settings
When the IP address changes by means beyond your control, such as by DHCP, you can choose to be notified of the change via HTTP, FTP or SMTP. Click the icon to display, edit and refine the settings for address notification.
Referring to the on-line help and the table below, configure the dynamic IP address notification settings.
DHCP should only be enabled if you know which IP address the AXIS 2411 will get from the DHCP server, or if your version of DHCP can update a DNS server, which then allows you to access the AXIS 2411 by name. If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings (see page 16) and then perform the installation again (see page 7).
Parameter Description
HTTP Enabling HTTP means the server will send an HTTP GET request to the specified URL. This can then easily
be taken care of by a designated cgi-script, which registers the request by some means. Custom parameters can be used by entering them in the field provided. The fields User Name and Password, (located directly below the field for Custom Parameters) should be used if the script is password protected. If you need to pass a proxy server to connect to the URL for the host, provide your user information in the relevant fields. See also the On-line help for more information.
SMTP Enabling SMTP will send an e-mail notification of any change in IP address. Enter the recipient’s address
and a sender’s address, as well as any text you want to appear in the subject of the e-mail. Note that you must configure the mail server under Network Settings. See also the On-line help for more information.
FTP Saves a notification file on an FTP server. Provide the connection details for the server and your user name
and password. If there is a firewall between the server and the FTP server, it is recommended that Passive Mode is enabled. There are 3 levels of TXT Type to choose from; Short - the IP address only; Extended ­multi-line file; and HTML - contains the same information as Extended, but includes HTML tags. See also the On-line help for more information.
TXT Field Specify your own text to include in the notification.
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