This manual is intended for administrators and users of the
AXIS 240Q Video Server, and is applicable for firmware
release 4.30. It includes instructions for using and managing
the AXIS 240Q on your network. Previous experience of
networking will be of use when installing and using this
product. Some knowledge of UNIX or Linux-based systems
would also be beneficial, for developing shell scripts and
applications. Later versions of this document will be posted to
the Axis Website, as required. See also the product’s online
help, available via the Web-based interface.
Safety Notices Used In This Manual
Caution! - Indicates a potential hazard that can damage the
product.
Important! - Indicates a hazard that can seriously impair
operation.
Do not proceed beyond any of the above notices until you
have fully understood the implications.
Intellectual Property Rights
Axis AB has intellectual property rights relating to
technology embodied in the product described in this
document. In particular, and without limitation, these
intellectual property rights may include one or more of the
patents listed at http://www.axis.com/patent.htm and one or
more additional patents or pending patent applications in the
US and other countries.
This product contains licensed third-party software. See the
menu item “About” in the product’s user interface for more
information.
Legal Considerations
Camera surveillance can be prohibited by laws that vary from
country to country. Check the laws in your local region
before using this product for surveillance purposes. This
product includes one (1) MPEG-4 decoder license. To
purchase further licenses, contact your reseller.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Re-orient or relocate the receiving antenna. Increase the
separation between the equipment and receiver. Connect the
equipment to an outlet on a different circuit to the receiver.
Consult your dealer or an experienced radio/TV technician
for help. Shielded (STP) network cables must be used with
this unit to ensure compliance with EMC standards.
USA - This equipment has been tested and found to comply
with the limits for a Class B computing device pursuant to
Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when
operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interfer ence,
in which case the user at his/her own expense will be
required to take whatever measures may be required to
correct the interference.
Canada - This device complies with RSS-210 of Industry
Canada. Operation is subject to the following conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of the device
Europe - This digital equipment fulfills the
requirements for radiated emission according to limit B of
EN55022/1998, and the requirements for immunity according to
EN55024/1998 residential, commercial, and light industry.
Liability
Every care has been taken in the preparation of this manual;
Please inform your local Axis office of any inaccuracies or
omissions. Axis Communications AB cannot be held responsible
for any technical or typographical errors and reserves the right to
make changes to the product and manuals without prior notice.
Axis Communications AB makes no warranty of any kind with
regard to the material contained within this document, in cludin g,
but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Axis Communications AB shall
not be liable nor responsible for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Trademark Acknowledgments
Acrobat, Adobe, Boa, Ethernet, IBM, Internet Explorer, LAN
Manager, Linux, Macintosh, Microsoft, Mozilla, Netscape
Navigator, OS/2, UNIX, Windows, WWW are registered
trademarks of the respective holders. Java and all Java-based
trademarks and logos are trademarks or registered trademarks of
Sun Microsystems, Inc. in the United States and other countries.
Axis Communications AB is independent of Sun Microsystems
Inc. UPnP™ is a certification mark of the UPnP™ Implementers
Corporation.
Support Services
Should you require any technical assistance, please contact your
Axis reseller. If your questions cannot be answered immediately,
your reseller will forward your queries through the appropriate
channels to ensure a rapid response. If you are connected to the
Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrases
• report problems to Axis support staff by logging in to your
private support area
• visit the Axis Support Web at www.axis.com/techsup/
Safety Notice - Battery Replacement
The AXIS 240Q uses a 3.0V CR2032 Lithium battery as the power
supply for its internal real-time clock (RTC). This battery will,
under normal conditions, last for a minimum of 5 years. Low
battery power affects the operation of the RTC, causing it to reset
at every power-up. A log message will appear when battery
replacement is required. The battery should not be replaced unless
required!
If the battery does need replacing, observe the following points:
• Caution! Danger of Explosion if battery is incorrectly replaced
• Replace only with the same or equivalent battery, as
recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer's
The AXIS 240Q is a fully featured video server for security surveillance and remote
monitoring needs. Based on the AXIS ARTPEC-2 compression chip, it can digitize up to 4
analog video sources and make these available on the network as real-time Motion JPEG
video streams, at a maximum frame rate of 5 (PAL) or 6 (NTSC) frames per second.
Video can be viewed in 5 resolutions (up to 4CIF), and image compression is configurable.
Up to 20 viewers can access the video server simultaneously.
The AXIS 240Q is equipped with RS-232 and RS-485 ports for the connection of third
party PTZ devices. It also has 4 alarm inputs and 4 alarm outputs, which can be used to
connect various third party devices, e.g. door sensors, alarm bells, etc.
The AXIS 240Q also contains support for video motion detection, which allows the unit to
trigger on activity in the video image, and advanced scheduling tools that can also be used
to trigger an event. As the video server is designed for use in security systems, it is
equipped with several security features, such as HTTPS, IP address filtering and multiple
user levels with passwords.
The AXIS 240Q has a built-in web server, providing full access to all features through the
use of a standard browser. The built-in scripting tool allows the creation of basic
applications, providing basic surveillance solutions.
5
For advanced functionality, the video server is easy to integrate through the use of the
AXIS HTTP API (see www.axis.com/developer).
AXIS 240Q - Product Description
6
AXIS 240Q Front Panel
Indicators - After completion of the startup and self-test routines, the multi-colored
Network, Status, Power Indicators flash as follows:
UnlitNo connection.
Network
Status
Power
GreenSteady for connection to a 100 Mbit/s network. Flashes for network activity.
AmberSteady for connection to a 10 Mbit/s network. Flashes for network activity.
UnlitWhen configured for “no flash” on camera access.
GreenSteady for normal operation. Can be configured to flash green at intervals
whenever the camera is accessed. See the online help for more information.
AmberSteady during startup, reset to factory default or when restoring settings.
RedSlow flash for failed upgrade.
GreenNormal operation.
AmberFlashes green/amber during firmware upgrade.
DIP Switches - A corresponding line termination switch for each of the supported video
inputs. All units are shipped with the line termination enabled for each video input; that is,
with the DIP switches set in the down position.
Note: If the AXIS 240Q is to be connected in parallel with other equipment, disable the input termination by
turning the corresponding DIP switch to the up position (OFF). Failure to do so may impair the image quality.
Control Button - Press this button to restore the factory default settings, as described in
Resetting to the Factory Default Settings, on page 43, or to install using AXIS Internet
Dynamic DNS Service (page 15).
Video Inputs - Accommodates up to 4 separate video sources (VIDEO 1 - VIDEO 4)
simultaneously. Each supported video input is connected using a coax/BNC connector.
Physical connections made using e.g. 75 Ohm coax video cable have a recommended
maximum length of 800 feet (250 meters).
AXIS 240Q - Product Description
AXIS 240Q Rear Panel
The Serial Number is
located on the label
on the underside of
the unit.
Power adapter connector - A single socket for connection of the PS-K power adapter.
I/O Terminal connector - The I/O Terminal connector provides the physical interface to 4
digital transistor outputs, 4 digital inputs and an RS-485 interface. See
page 44 for more information.
Note: The I/O Terminal connector also provides an auxiliary connection point for DC
power.
Network Connector - The AXIS 240Q connects to the network via a standard network
cable. The AXIS 240Q detects the speed of the local network segment (10BaseT/100BaseTX
Ethernet).
Unit Connectors, on
7
RS-232 Serial Connector - A 9-pin D-sub connector providing an RS-232 serial
connection. Typically used for connecting Pan/Tilt/Zoom devices. See
page 44 for more information.
Unit Connectors, on
AXIS 240Q - Using the video server
8
Using the video server
Installation
Before the AXIS 240Q can be accessed it must be installed on your network. Please see the
installation guide supplied with the product. Alternatively, download it from
www.axis.com
Accessing the video server
The AXIS 240Q can be used with most
standard operating systems and supports
Microsoft Internet Explorer 6.x or later. For
information about the AXIS 240Q and
browsers please see www.axis.com/techsup
1. Start your browser.
2. Enter the IP address or host name of the AXIS 240Q in the Location/Address field
of your browser.
3. Enter the user name and password set by the administrator.
4. The Live View page is
displayed in your
browser.
AXIS 240Q - Using the video server
Notes: •To view streaming video in Microsoft Internet Explorer, you must set your browser to allow
ActiveX controls and allow AMC (AXIS Media Control) to be installed on your workstation. If
your workstation restricts the use of additional software components, the AXIS 240Q can be
configured to use a Java applet for updating JPEG images. Please see the online help for more
information.
•User functions in the AXIS 240Q may have been customized to meet the specific requirements
of the application. Consequently, the examples and functions in this section may differ from
those displayed on your Live View page.
The Live View page
If the AXIS 240Q has been customized, the buttons and other items described below will be
displayed accordingly on the Live View page. The following provides an overview of each
button:
To resize the displayed image, click the View Size buttons: half-size
1
/2), full-size (x1), x2 or x4. This will not change the resolution of the
(x
image (not available in Sequence Mode).
The Output buttons control an output directly from the Live View page. These
buttons are configured under Setup > Live View Config > Layout.
9
Pulse - click this button to activate the port for a defined period of time, e.g. to
switch on a light for 20 seconds.
Active/Inactive - click these buttons to manually start and stop a connected
device, e.g. switch a light on/off.
These buttons start/stop the Sequence Mode. This mode is created in Setup > Live View Config > Sequence mode and automatically displays the view
from 2 or more video sources at set intervals.
From the Source list, select the desired video image(s). The list can
contain internal video sources, external video sources, or the Quad
Stream view. The Quad Stream option displays all four video images
in one stream.
The Action buttons trigger an event directly from the Live View page. These
buttons are configured under Setup > Live View Config > Layout. Click these
buttons to manually start and stop events.
Use the Snapshot button to capture a snapshot of the image currently being
displayed in the window. Right-click on the image to save it in on your
computer.
AXIS 240Q - Video Streams
10
The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet
Explorer only and displays the following buttons:
The Play/Stop buttons start and stop the live video stream.
The Snapshot button takes a snapshot of the currently displayed image. The
Snapshot function and the target directory for saving snapshots can be configured
from AMC (AXIS Media Control), which is available from the Windows Control
Panel (Internet Explorer only).
Click the View Full Screen button and the video image will fill the entire screen
area. No other windows will be visible. Press Esc (Escape) on your keyboard to
cancel full screen view.
Note that these AMC toolbar functions can also be accessed by right-clicking in the image.
For information on using Pan/Tilt/Zoom controls, please see page 28.
Video Streams
The Live View page in the AXIS 240Q provides access to Motion JPEG video streams, as
well as to single JPEG images. Other applications and clients can also access these video
streams/images directly, without going via the Live View page.
Motion JPEG
This format uses standard JPEG still images in the video stream. These images are then
displayed and updated at a rate sufficient to create a stream that shows constantly updated
motion.
The Motion JPEG stream provides excellent image quality and access to each and every
individual image contained in the stream. The level of image compression may need to be
increased if bandwidth consumption is a problem.
Note also that multiple clients accessing Motion JPEG streams can use different image
settings.
The AXIS Media Control
The recommended method of accessing live video (Motion JPEG) from the AXIS 240Q is to
use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. This
ActiveX component is automatically installed on first use, after which it can be configured
by opening the AMC Control Panel applet from the Windows Control Panel. Alternatively,
right-click the video image in Internet Explorer.
AXIS 240Q - Video Streams
Other methods of accessing the video stream
Video and images from the AXIS 240Q can also be accessed in the following ways:
• If supported by the client, the AXIS 240Q can use Motion JPEG server push to display
video. This option maintains an open HTTP connection to the browser and sends data as
and when required, for as long as required.
• As single JPEG images in a browser. Enter e.g. the path:
http://<ip>/axis-cgi/jpg/image.cgi?resolution=CIF
11
AXIS 240Q - Configuring the video server
12
Configuring the video server
This section describes how to configure the AXIS 240Q and is intended for:
• administrators, who have unrestricted access to all the Setup tools
• operators, who have access to the Video & Image, Live View Config and Event Configuration settings.
The AXIS 240Q is configured from the Setup link, in a standard browser (see Technical Specifications, on page 51).
Accessing the Setup tools
Follow the instructions below to access the Setup Tools from a browser.
1. Start the browser and enter the IP address or host name of the AXIS 240Q in the
location/address field.
2. The Live View page is now displayed. Click Setup to display the Setup tools.
Overview of the Setup tools
Basic Configuration
The links under Basic Configuration are shortcuts providing a convenient way to make the
necessary basic settings the first time the unit is configured.
ToolsSettings / Options / Description
InstructionsGeneral Instructions
UsersSee System Options > Security > Users below
TCP/IPSee System Options > Network > TCP/IP > Basic below.
Date & TimeSee System Options > Date & Time below
Video & ImageSee Video & Image > Video 1-4 below
AXIS 240Q - Configuring the video server
13
Video & Image
ToolsSettings / Options / Description
Video 1
Video 2
Video 3
Video 4
Quad StreamQuad Stream Settings Quad Stream displays all four video streams in one stream. The settings made here
Overlay ImageAn overlay image is an image superimposed over the video image. From this page you can upload images to
Live View Config
ToolsSettings / Options / Description
LayoutSet the default video format, add custom links, manual trigger buttons and manual output control buttons to
HTML ExamplesAdd live video from the AXIS 240Q Video Server to your own web site, or save an HTML page on your local
(Administrator/Operator)
ImageMake basic image settings; resolution, compression, color settings, rotate image, etc.
Place an overlay image in the video image. Set limits on the video stream time and
the frame rate.
Video SourceSettings to modify the horizontal and vertical synchronization for the image from the
camera(s) connected to the AXIS 240Q.
Pan Tilt ZoomAdd and manage preset positions, set up the PTZ control queue.
apply to all four images in the Quad Stream.
use for all video sources.
(Administrator/Operator)
the Live View page.
Default Viewer: set your preferred method of viewing moving images.
hard disk to display live images from the AXIS 240Q.
External VideoDisplay live video from an external video source i.e. from another device accessible over the network.
Sequence ModeConfigure the video server to automatically display the available video sources at regular intervals. The
images can be displayed in order or randomly. The time interval can be set to up to 59 minutes.
Event Configuration
ToolsSettings / Options / Description
InstructionsGeneral Instructions
Event ServersSpecify destinations for uploaded image files and/or notification messages from the video server. FTP servers
Event TypesSet the video server to act on Triggered or Scheduled Event Types, e.g. to upload images to a specified desti-
Motion DetectionSet up areas within each image where an alarm is activated whenever movement occurs in the image. Each
Port StatusShows the status for the video server's inputs and outputs - see Ports & Devices under System Options.
(Administrator/Operator)
and HTTP servers are intended for saving image files and HTTP servers and TCP servers are intended for receiv
ing notification messages.
nation when an alarm is activated or at a set time.
motion detection window can be moved, re-sized, or disabled at any time. The behavior for each window is
defined by adjusting the Object size, History, and Sensitivity profile sliders. Exclude windows can be used to
block areas that are not to activate alarms.
-
AXIS 240Q - Configuring the video server
14
System Options
ToolsSettings / Options / Description
SecurityUsersAccess to the video server can be restricted to defined users only (maximum of 20).
Date & TimeDefine the date and time settings for your Video Server, manually or automatically.
NetworkTCP/IP - basic settings Specify the IP address configuration, set up notification for a changed IP address,
(Administrator)
The administrator has unrestricted access to the Setup tools and determines rights
for users at 3 levels; Administrator, Operator, Viewer.
IP Address FilterOnce enabled, only the IP addresses shown in the list of allowed addresses will be
permitted to access the Video Server. All others will be blocked.
HTTPSThe AXIS 240Q can be config ured for use with HTTPS, which provides encrypted
TCP/IP - advanced settings
SOCKSSpecify the SOCKS server to use when communicating with hosts on the other side
SMTPSpecify host names or IP addresses for your mail server(s), to allow the video server
UPnP™The video server includes support for UPnP, which is enabled by default. Enter a
web pages.
and register/unregister for the AXIS Internet Dynamic DNS Service.
DNS configuration. Host Name configuration. HTTP port and network traffic prefer-
ences.
of a firewall/proxy server.
to send event and error email messages to predefined email addresses. If the mail
server requires authentication, set the security level and provide your user name
and password.
user friendly name for the video server.
Ports and DevicesI/O PortsConfigure the Video Server's 4 inputs and 4 outputs. Enter descriptive names for the
ports and specify their Normal state (Open circuit or Grounded circuit).
RS-232, RS-485Select the desired operational mode for the COM port: Generic TCP/IP, Generic
HTTP, or Pan Tilt Zoom (PTZ).
Selecting Pan Tilt Zoom enables the port to be used for controlling a connected PTZ
device. Basic serial port settings can be adjusted by clicking the Port Options but
ton.
MaintenanceVideo ServerMaintenance functions for restarting the video server, restoring settings, upgrading
the video server, backing up the video server's parameters and restoring to saved
configurations.
SupportSupport OverviewTroubleshooting guide, server report (attach this when contacting your support
channel). Axis Support Services information.
Logs & ReportsView the system’s logs, the Server Report (important information about the server's
status) and the parameter list (the unit's parameters and current settings).
AdvancedScriptingThis powerful function allows users to customize and use their own scripts to cre-
ate specialized applications.
Plain ConfigPlain config allows direct access to all the configurable parameters.
AboutInformation on third-party software used in the product.
-
AXIS 240Q - Video & Image Settings
Video & Image Settings
The following descriptions show examples of the available features in the AXIS 240Q. For
details about each setting, please refer to the online help available from each page.
Click
Image Settings
to access the online help.
15
Image Appearance
Modify the Image Appearance to optimize the video images according to your
requirements.
All configuration of images and overlays will affect the performance of the video server,
depending on the usage and the available bandwidth.
• High resolution generates larger files
• Lower compression improves image quality, but generates larger files
• Black & White uses less bandwidth than Color
• Rotating the image 90 or 270 degrees will lower the maximum frame rate
AXIS 240Q - Video & Image Settings
16
Text Overlay Settings
Include date, time and/or text of your choice to be viewed on the image. The color of the
text may be set to white or black, while background color may be set to white, black,
transparent or semitransparent. The position of the text is set either to the top or the
bottom of the image.
Video Stream
The Maximum video stream time can be set as Unlimited, or a maximum stream time per
session in seconds, minutes or hours can be defined. When the set time has expired, a new
stream can be started by refreshing the page in the Web browser. Note that the maximum
video stream time does not apply to clients connecting via multicast.
To avoid bandwidth problems on the network, the frame rate allowed to each viewer can
also be limited. Select either Unlimited or define a maximum frame rate per viewer.
For a preview of the image and overlay settings before saving, click Test. When you are
satisfied with the settings, click Save.
Video Source Settings
Enter a descriptive name for the Video source.
Black borders surrounding the image can be eliminated by adjusting the offset position.
See the online help for more information.
AXIS 240Q - Video & Image Settings
Quad Stream Settings
The settings are the same as the individual image settings and are active only when the
quad stream view is selected, see
Image Settings, on page 15.
17
Overlay/Mask Settings
Overlay text
Overlay/Mask Type
Overlay/Mask Type allows you to
place an overlay, or up to three pri
vacy masks over the video image:
• Upload and place an image as an
overlay - usually used to provide
extra information in the video
image.
• Place up to three privacy masks up to 3 configurable masks can be
used to conceal different areas of
the video image.
Selecting the overlay/mask type from the menu will display further settings available for
the selected type. See the online help for further information.
Note: If you need to see an area of the video that is covered by an overlay or mask, a privacy mask cannot be
bypassed. An overlay image, however, can be bypassed with the help of the AXIS HTTP API.
Upload and use an overlay
To upload an overlay image to the camera:
Overlay image
-
1. Select Uploaded image as overlay in the drop-down list for Overlay/Mask Type.
New options appear.
2. In the field Upload own image, click the Browse button and locate the image file
on your computer or server.
3. Click the Upload button and follow the on-screen instructions.
To use an already uploaded image:
1. Select an uploaded image from the Use image drop-down list.
2. Place the image at the required location by entering the x and y coordinates.
3. Click Save.
AXIS 240Q - Video & Image Settings
18
Overlay image requirements:
Image FormatsImage Size
•Windows 24-bit BMP (full color)
•Windows 4-bit BMP (16 colors)
The height and width of the overlay image in
pixels must be exactly divisible by 4.
Overlay image limitations:
• The maximum overlay image size supported by the AXIS 240Q is the same as the maximum image resolution. See Technical Specifications, on page 51.
• When a text overlay is also used, this reduces the amount of space available to the
overlay image. To keep the text readable at lower resolutions, the text overlay occupies
proportionally more of the image at lower resolutions.
• If the overlay is initially positioned so that part of it is outside the video image, it will
be relocated so that it appears over the video image, i.e. it is always the entire image
that is displayed.
Please see the online helpfor more information.
Use a Privacy Mask
To use privacy masks to hide different areas of the video image:
1. Select Configurable areas as privacy mask in the drop-down list for
Overlay/Mask Type. New options appear.
2. Enter the (x,y) coordinates of the top left hand corner of the mask, and the height
and width to define the masks’ placement and size.
3. Select the privacy masks’ color: black, grey, white, or red.
4. Click in the box beside Enable to enable one or more of the masks you have
defined and click on Save.
Please see the online helpfor more information.
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