Avocent AutoView 2108, AutoView 3108, AutoView 2216, AutoView 3216 Installer And User Manual

Avocent® AutoView™
2108/2216/3108/3216 Switch

Installer/User Guide

Technical Support Site

If you encounter any installation or operational issues with your product, check the pertinent section of
this manual to see if the issue can be resolved by following outlined procedures. For additional assistance,
visit https://www.VertivCo.com/en-us/support/.

TABLE OF CONTENTS

1 Product Overview 1

1.1 Features and Benefits 1

1.1.1 Reduce cable bulk 1

1.1.2 IQ modules 1

1.1.3 Multiplatform support 1

1.1.4 User interfaces 1

1.1.5 Security 2

1.1.6 Virtual media and smart card support 2

1.1.7 IPv4 and IPv6 capabilities 2

1.1.8 Access the AutoView™ switch using a standard TCP/IP network 2

1.1.9 Upgradeable 2

1.1.10 Two-tier expansion 3

1.1.11 KVM remote access 3

1.1.12 Avocent® DSView™ management software plug-in 3

1.1.13 Local video scaling 3

1.1.14 Encryption 3

2 Installation 5

2.1 Setting Up Your Network 5

2.1.1 Keyboards 5

2.2 Quick Setup 5

2.3 Connecting the AutoView™ Switch Hardware 5

2.4 Tiering Your Switch Using an IQ Module 7

2.4.1 Adding a tiered switch 9

2.4.2 Adding a tiered legacy switch 10

2.5 Configuring Your Switch 13

2.6 Setting Up the Built-in Web Server 13

2.7 Connecting to the OBWI Through a Firewall 13

2.8 Verifying Power Status 14

2.9 Adjusting Mouse Settings on Target Devices 14

3 Local OSCAR™ User Interface 15

3.1 Main Dialog Box Functions 15

3.1.1 Viewing and selecting ports and devices 15

3.1.2 Viewing switch system status 16

3.1.3 Selecting devices 17

3.1.4 Soft switching 17

3.1.5 Navigating the OSCAR interface 17

3.1.6 Connecting local virtual media 18

3.2 Setup Dialog Box Functions 19

3.2.1 Changing the display behavior 19

3.2.2 Controlling the status flag 20

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3.2.3 Setting the keyboard country code 21

3.2.4 Assigning device types 21

3.2.5 Assigning device names 21

3.2.6 Configuring network settings 22

3.3 Commands Dialog Box Functions 22

3.3.1 Selecting devices for scan mode 23

3.3.2 Enabling or disabling scan mode 23

3.3.3 Viewing and disconnecting user connections 24

3.3.4 Displaying version information and upgrading firmware 24

4 OBWI Operation 27

4.1 Using the OBWI 28

4.2 Viewing System Information 28

4.3 Generating a Certificate 29

4.4 Tools - Rebooting and Upgrading 30

4.4.1 Rebooting the switch 30

4.4.2 Upgrading switch firmware 30

4.4.3 Saving and restoring configurations and user databases 31

4.5 Property Identity and Location Settings 32

4.6 Viewing Version Information 32

4.7 Network Settings 32

4.8 SNMP Settings 33

4.9 Auditing Event Settings 33

4.10 Setting Event Destinations 34

4.11 Ports Settings - Configuring an IQ Adaptor 34

4.11.1 Deleting IQ adaptors 34

4.11.2 Upgrading IQ adaptors 34

4.12 Launching a Session 35

4.12.1 General sessions settings 35

4.12.2 Local user account settings 35

4.12.3 Virtual media session settings 36

4.13 DSView Software Settings 37

5 LDAP 38

5.1 Configuring LDAP in the User Interface 38

5.1.1 LDAP Overview parameters 38

5.1.2 LDAP Search parameters 39

5.1.3 LDAP Query parameters 39

5.2 Appliance and Target Device Query Modes 40

5.3 Setting up Active Directory for Performing Queries 42

5.4 Active Sessions 43

5.5 Closing a Session 43

6 KVM Video Viewer 45

7 Terminal Operation 47

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7.1 Network Configuration 47

7.2 Other Console Main Menu Options 47

7.2.1 Firmware management 48

7.2.2 Enable debug messages 48

7.2.3 Set/Change password 48

7.2.4 Restore factory defaults 48

7.2.5 Reset appliance 48

7.2.6 Set web interface ports 48

7.2.7 Exit 48

8 Appendices 49

Appendix A: MIB SNMP Traps 49

Appendix B: Setup Port Pinouts 51

Appendix C: Using Serial IQ Modules 52

Appendix D: Sun Advanced Key Emulation 56

Appendix E: UTP Cabling 57

Appendix F: Technical Specifications 59

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1 PRODUCT OVERVIEW

The Avocent® AutoView™ 2108/2216/3108/3216 switch is an analog keyboard, video and mouse (KVM)
switch that provides flexible, centralized local access to data center servers. The 2108/2216 switch models
also provide centralized remote access to data center servers when used in conjunction with the optional
Remote Access Key (RAK-key).

1.1 Features and Benefits

1.1.1 Reduce cable bulk

With device densities continually increasing, cable bulk remains a major concern for network
administrators. The switch significantly reduces KVM cable volume in the rack by utilizing the innovative
IQ module and single, industry-standard Unshielded Twisted Pair (UTP) cabling. This allows a higher
device density while providing greater airflow and cooling capacity.

1.1.2 IQ modules

The switch supports IQ modules that are powered directly from the target device and provide Keep Alive
functionality when the switch is not powered. The IQ modules with CAT5 design dramatically reduce
cable clutter while providing optimal resolution and video settings. The built-in memory of IQ modules
simplifies configuration by assigning and retaining unique device names and Electronic ID (EID) numbers
for each attached device.

PS/2 and USB IQ modules are available allowing direct KVM connectivity to devices. A VMC IQ module is
also available. The switch is offered with 8 or 16 ARI ports that are used to connect IQ modules to the
switch. Then utilizing the IQ modules, you can attach additional switches to expand your switch system.
This flexibility allows you to add capacity as your data center grows.

1.1.3 Multiplatform support

Avocent® IQ module intelligent cabling can be used to connect local devices to the switch. PS/2 and USB
options are available. For more information, please refer to the appropriate installer/user guide for your
product or visit https://www.VertivCo.com for more information.

1.1.4 User interfaces

The switch is equipped with two “point-and-click” interfaces to manage the switch locally. They are the
local user interface (UI), referred to as the Avocent® OSCAR™ graphical user interface (GUI) and the on­board web interface (OBWI). Using the configuration options provided by these interfaces, you can tailor
your switch to your specific application. The OBWI can also be used to access and control any attached
devices and handle all basic KVM needs remotely.

NOTE: For the 2108/2216 switch models, remote KVM sessions via the OBWI require the installation of
the RAK-key.

OSCAR™ graphical user interface

The OSCAR user interface, accessed using the local port, features intuitive menus and operation modes
to configure your switch and devices. Devices can be identified by name, EID or port number.

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1.1.5 Security

The recommended usage for the switch is in a data center infrastructure protected by a firewall. The
interface allows you to protect your system with a window saver password. When the window saver mode
engages, access is prohibited until the appropriate password is entered to reactivate the system. By
typing Help in the password dialog, you are directed to Technical Support.

OBWI

You can also use the OBWI to manage your switch. The OBWI is launched directly from the switch and
does not require a software server or any installation. With the addition of the optional RAK-key installed,
you can also establish remote KVM and virtual media sessions to target devices. For more information, see

Product Overview on page 1.

NOTE: RAK-key installation is only applicable for the 2108/2216 switch models.

Terminal console interface

The terminal console interface is accessed through the "SETUP" port. A terminal window or a PC running
terminal emulation software can be used to access the interface.

1.1.6 Virtual media and smart card support

The switch allows you to view, move or copy data located on local media and smart cards. Smart cards are
pocket-sized cards that store and process information, including identification and authentication
information, to enable access to computers, networks and secure rooms or buildings.

A virtual media or a smart card reader can be connected directly to the USB ports on the switch. In
addition, virtual media or smart card readers can be connected to any remote workstation that is running
the remote OBWI, switch software or DSView management software and is connected to the switch using
an Ethernet connection.

NOTE: To open a virtual media or smart card session with a target device, you must first connect the
target device to a switch using a USB2 or VMC IQ module.

1.1.7 IPv4 and IPv6 capabilities

The switch is compatible with systems using either of the currently used Internet Protocol Versions, IPv4
or IPv6. You can change the network settings and choose either IPv4 or IPv6 mode via the terminal
console, OSCAR interface or OBWI.

1.1.8 Access the AutoView™ switch using a standard TCP/IP network

The device is accessible for configuration via the standard TCP/IP network. If the optional RAK-key is
installed, you can access all attached systems via Ethernet. See Product Overview on page 1.

NOTE: The client connects to the switch using an Internet browser.

NOTE: KVM over IP sessions are supported on the 2108/2216 switch models when the RAK-key is
installed. RAK-key installation is only applicable for the 2108/2216 switch models.

1.1.9 Upgradeable

Upgrade your switch at any time to ensure you are always running the most current firmware version
available. For more information, see Tools - Rebooting and Upgrading on page 30.

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1.1.10 Two-tier expansion

The switch allows you to tier one additional switch from each ARI port on the primary switch. Each tiered
switch is attached in the same manner as any device. This additional tier of units allows you to attach up
to 256 servers in one system. See Tiering Your Switch Using an IQ Module on page 7.

1.1.11 KVM remote access

A single KVM remote user is supported. You can manage remote operating system installation, operating
system recovery, hard drive recovery or duplication, BIOS updating and server backup. You must install
the optional RAK-key to a USB port to enable KVMremote access on the 2108/2216 switch models.

1.1.12 Avocent® DSView™ management software plug-in

The DSView management software can be used with the switch to allow IT administrators to securely and
remotely access and monitor target devices on multiple platforms through a single, web-based user
interface. A session can be launched to a device from a single point of access. For more information, see
the Technical Bulletin for the DSView management software plug-in.

1.1.13 Local video scaling

The switch digitizes a video signal with a maximum pixel resolution of up to 1600 x 1200 or 1680 x 1050
(widewindow), depending on the length of cable separating your switch and devices.

1.1.14 Encryption

The switch supports AES encryption of keyboard/mouse, video and virtual media sessions.

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2 INSTALLATION

The switch uses TCP/IP for communication over Ethernet. For the best system performance, use a
dedicated, switched 10Base-T or 100Base-T Ethernet network.

You can use the terminal software, OSCAR interface or the OBWI to manage your switch system. The
OBWI manages a single switch and its connections. You can also perform KVM and serial switching tasks
using the OBWI or DSView management software. The optional RAK-key is required to use the remote
KVMfeature on the 2108/2216 switch models. For more information about DSView management software,
visit http://www.VertivCo.com.

NOTE: Ensure that every switch has been upgraded to the most recent version of firmware. For
information on upgrading the switch using the OBWI, see Tools - Rebooting and Upgrading on page

30.

2.1 Setting Up Your Network

The switch uses IP addresses to uniquely identify the switch and attached devices. The switch supports
both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Make sure that an IP address
is reserved for each switch and that each IP address remains static while the switch is connected to the
network.

2.1.1 Keyboards

A USB keyboard and mouse can be connected to the analog ports of the switch.

NOTE: The switch also supports the use of multiple keyboards and multiple mice on the analog port.
The use of more than one input device simultaneously, however, can produce unpredictable results.

2.2 Quick Setup

The following is a quick setup list. For detailed rack mounting and installation instructions, see the KVM
Switch Rack Mount Quick Installation Guide.

1. Unpack the switch and verify that all components are present and in good condition.

2. Install the switch hardware and connect an IQ module to each target device or tiered switch.
Connect each IQ module to the switch with CAT5 cabling and connect the keyboard, monitor
and mouse connectors to the analog ports of the switch.

3. Connect the local port peripherals to the appropriate ports on the back panel of the switch and
set up the network configuration. The IP address can be set here. Using a static IP address is
recommended.

4. For the local port connection, input all device names using the OSCAR interface or the OBWI.

5. Adjust mouse acceleration on each device to S low or N on e.

2.3 Connecting the AutoView™ Switch Hardware

The following figure illustrates an example configuration for the AutoView switch.

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Figure 2.1 Basic Configuration

Table 2.1 Basic Configuration Descriptions

ITEM DESCRIPTION ITEM DESCRIPTION

1 AutoView switch (16-port modelshown) 7 ACI connection

2 Power cord 8 External virtual media- USBconnections

3 Analog users (2) 9 Target device ports

4 Digital user (requires the RAK-key; only applicable for the 2108/2216 switch models.) 10 IQ modules

5 LAN/network 11 Servers/target devices

6 SETUP consolesetup port

NOTE: The switch supports connecting to another appliance via an ACI connection. This connection
requires that the secondary appliance in the tier have an ACI connector on the user side.

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CAUTION: To reduce the risk of electric shock or damage to your equipment, do not disable
the power cord grounding plug. The grounding plug is an important safety feature. Plug the
power cord into a grounded (earthed) outlet that is easily accessible at all times. Disconnect the
power from the unit by unplugging the power cord from either the power source or the unit.

NOTE: If the building has 3-phase AC power, ensure that the computer and monitor are on the same
phase to avoid potential phase-related video and/or keyboard problems.

NOTE: The maximum supported cable length from switch to server is 30 meters.

Adhere to the following guidelines when connecting the switch:

• Do not disable the power grounding plug. The grounding plug is an important safety
feature.

• Connect the power cord into a grounded (earthed) outlet that is easily accessible at all
times.

• Disconnect the power from the product by unplugging the power cord from either the
power source or the product.

• This product has no user-serviceable parts inside the product enclosure. Do not open or
remove the product cover.

To connect and turn on your switch:

1. Connect your VGA monitor and USB keyboard and mouse cables to the appropriately labeled
ports.

2. Connect one end of a UTP cable (4-pair, up to 98 ft/30 m) to an available numbered port.
Connect the other end to an RJ45 connector of an IQ module.

3. Connect an IQ module to the appropriate port on the back of a device. Repeat steps 2 and 3 for
all devices you want to connect.

NOTE: When connecting to a Sun Microsystems™ server, you must use a multi-sync monitor in the
local port to accommodate Sun computers that support both VGA and sync-on-green or composite
sync.

4. Connect a user-supplied UTP cable from the Ethernet network to the LAN port on the back of
the switch. Network users access the switch through this port.

5. Turn on each device, then locate the power cord that came with the switch. Connect one end
to the power socket on the rear of the switch. Connect the other end into an appropriate power
source.

6. (Optional) Connect the virtual media or smart card readers to any of the USB ports on the
switch.

NOTE: For all virtual media sessions, you must use a USB2 or VMC IQ module.

2.4 Tiering Your Switch Using an IQ Module

The following figure illustrates a typical IQ module connection between the switch and a device.

To connect an IQ module to each device:

NOTE: When tiering devices, the switch closest to the actual user is the primary switch.

1. Locate the IQ modules for your switch.

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2. If you are using a PS/2 IQ module connection, attach the color-coded ends of the IQ module
cable to the appropriate keyboard, monitor and mouse ports on the first device you connect to
this switch. If you are using a USB connection, attach the plug from the IQ module to the USB
port on the first device you connect to this switch.

3. To the RJ45 connector on the IQ module, attach one end of the CAT5 cable to run from your IQ
module to the switch.

4. Connect the other end of the CAT5 cable to the desired ARI port on the back of your switch.

5. Repeat steps 2-4 for all devices you wish to attach.

NOTE: Turn off the switch before servicing. Always disconnect the power cord from the power source.

Figure 2.2 IQ Module Connection

Table 2.2 Descriptions for IQ Module Configuration

ITEM DESCRIPTION

1 CAT5

2 USB Connection

3 VGA Connection

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2.4.1 Adding a tiered switch

You can tier up to two levels of switches, enabling you connect a switch to up to 256 devices. In a tiered
system, each device port on the main switch connects to the ACI port on each tiered switch. Each tiered
switch can then be connected to a device with an IQ module.

To tier multiple switches:

1. Attach one end of a UTP cable (up to 30 meters in length) to a device port on the switch.

2. Connect the other end of the UTP cable to the ACI port on the back of your tiered switch.

3. Connect the devices to your tiered switch.

4. Repeat these steps for all the tiered switches you wish to attach to your system.

NOTE: The system automatically “merges” the two switches. All switches connected to the tiered
switch are displayed on the main switch list in the local UI.

NOTE: The switch supports one tiered switch per device port of the main switch. You cannot attach a
switch to the tiered switch.

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Figure 2.3 Tiering the Switch With a UTP Analog Switch

Table 2.3 Descriptions for Tiering the Switch

ITEM DESCRIPTION

1 Local User

2 ARI Connection

3 UTP Connection

4 ACI Connection (chain icon)

2.4.2 Adding a tiered legacy switch

The following figure illustrates a tiered legacy switch configuration.

To add a legacy switch (optional):

1. Mount the switch into your rack. Locate a UTP cable (up to 30 meters) to connect your switch
to the legacy switch.

2. Attach one end of the UTP cable to the ARI port on your switch.

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3. Connect the other end of the UTP cable to a PS/2 IQ module.

4. Connect the IQ module to the legacy switch according to the switch manufacturer's
recommendations.

5. Repeat steps 1-4 for all the legacy switches you wish to attach to your switch.

NOTE: The primary switch supports only one switch per ARI port or USB port. You cannot tier a switch
to a tiered switch.

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Figure 2.4 Tiering Legacy Switches

Table 2.4 Descriptions for Tiering Legacy Switches

ITEM DESCRIPTION

1 Local User

2 ARI Connection

3 IQ Module

4 PS2 Connection

5 Target Device Connection

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2.5 Configuring Your Switch

Once all physical connections have been made, need to configure the switch for use in the overall switch
system. This can be accomplished using the serial interface, OBWI, OSCAR or the DSView management
software. When configuring the switch using OSCAR, see Network Settings on page 32. When using
DSView management software on the 2108/2216 switch models, the RAK-key is required. See the
applicable Installer/User Guide for detailed instructions.

2.6 Setting Up the Built-in Web Server

Before using the OBWI to access the switch, the IP address must be specified using the setup port on the
back panel of the switch or through the local user interface (OSCAR). To use the switch UI, see Local

OSCAR™ User Interface on page 15.

2.7 Connecting to the OBWI Through a Firewall

For switch installations that use the OBWI for access, the following ports must be opened in a firewall if
outside access is desired.

Table 2.5 OBWI Ports With a Firewall

PORT
NUMBER

TCP 80 Used for the initial downloadingof the Video Viewer. The appliance administrator c an change this value.

TCP 443

TCP 2068

TCP/UDP 3211 Discovery (requires the RAK-key for the 2108/2216 switch models).

FUNCTION

Used by the web browser interface for managing the switch and launching KVM sessions. The appliance Admin can changethis
value.

Transmission of KVM s ession data (mouse and k eyboard) or transmission of video on switches (requires t he RAK-key for t he
2108/2216 s witch models).

The following figure and table provide a typical configuration where the computer is located outside of
the firewall and the switch resides inside the firewall.

Figure 2.5 Typical Firewall Configuration

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Table 2.6 Descriptions for Firewall Configuration

ITEM DESCRIPTION

1 Avocent® AutoView™ 2108/2216/3108/3216 Switch

2 Firewall

3 Computer

4 Firewall f orwards HTTP requests and KVM traffic to the swit ch

5 Connection t o anIP address outside the firewall

To configure the firewall:

To access the switch from outside a firewall, configure your firewall to forward ports 80 and 443 from its
external interface to the KVM switch through the firewall’s internal interface. Consult your firewall manual
for specific port forwarding instructions.

NOTE: Ports 80 and 443 can be reconfigured by an administrator. You must reboot for a port change
to take effect.

For information on launching the OBWI, see OBWI Operation on page 27.

2.8 Verifying Power Status

The switch has one power supply. The LED illuminates when the switch is turned on and operating
normally.

2.9 Adjusting Mouse Settings on Target Devices

Before a computer connected to the switch can be used for remote user control, you must either enable
Avocent Module Sync (see Mouse Settings for additional information) or set the target mouse speed and
turn off acceleration. For machines running Microsoft® Windows® (Windows NT®, 2000, XP or Server

2003), use the default USB mouse driver.

To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration
must be set to none for all user accounts accessing a remote system through a KVM switch. Mouse
acceleration must also be set to none on every remote system. Special cursors should not be used and
cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing and
cursor hiding, should also be turned off.

NOTE: If you are not able to disable mouse acceleration from within a Windows operating system or if
you do not wish to adjust the settings of all your target devices, you can use the Tools - Single Cursor
Mode command available in the Video Viewer window. This command places the Video Viewer window
into an “invisible mouse” mode, which allows you to manually toggle control between the mouse
pointer on the device system being viewed and the mouse pointer on the client computer.

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3 LOCAL OSCAR™ USER INTERFACE

The AutoView switch features user-side keyboard and mouse ports that allow you to connect a USB
keyboard and mouse for direct analog access. The switch uses the OSCAR interface to configure your
system and devices. You can use the OSCAR interface to access devices that are attached to the
AutoView switch.

3.1 Main Dialog Box Functions

To access the OSCAR interface Main dialog box:

Press Print Screen to launch the OSCAR interface. The Main dialog box appears.

NOTE: If the OSCAR password has been enabled, you are prompted to enter a password before you
can launch the OSCAR interface.

3.1.1 Viewing and selecting ports and devices

Use the OSCAR Ma in dialog box to view, configure and control devices in the switch system. View your
devices by name, port or by the unique EID number embedded in each IQ module.

In the following figure, the Port column indicates the ARI port to which a device is connected. If you tier a
switch from the main switch, creating another tier, the ARI port on the switch is listed first and is followed
by the switch port to which the device is connected.

Figure 3.1 OSCAR Interface Main Dialog Box

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NOTE: You can press the Control , Alt or Shift keys twice within one second to launch the OSCAR
interface. You can use this key sequence when you see Print Screen throughout this chapter.

Table 3.1 Main Dialog Box Functions

BUTTON FUNCTION

Name Name of device.

EID Unique EID in a module.

Port The port to which a device is connected.

Clear Clear all offline IQ modules.

Disconnect Disconnect the KVM session.

Setup Access the Setup dialog box and configure the OSCAR interface.

Commands Access the Commands dialog box.

VMedia Control virtual media connection.

3.1.2 Viewing switch system status

The status of devices in your system is indicated in the right column of the M ain dialog box. The following
table describes the status symbols.

Table 3.2 OSCAR Interface Status Symbols

SYMBOL DESCRIPTION

(Greencircle) device connected, turned on andthe IQ module is online.

Connected device is turned off or is not operating properly and the I Q module is offline.

Connected switch is online.

Connected switch is offline or not operating properly.

(Yellow circle) The designated I Q module is being upgraded. When this symbol displays, do not cycle power to the switch or connected
devices anddo not disconnect the I Q module. Doing so can render the module permanently inoperableand require the IQ module to be
returned to the f actory for repair.

(Greenletter) IQ module is being accessed by t he indicated user channel.

(Black letter) IQ module is blocked by the indicated user channel.

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SYMBOL DESCRIPTION

(Red letter)Smart card support is available.

3.1.3 Selecting devices

Use the Main dialog box to select a device. When you select a device, the switch reconfigures the local
keyboard and mouse to the settings for that device.

To select a device:

Double-click the device name, EID or port number.

or-

If the display order of your list is by port (the P ort button is depressed), type the port number and press
Enter .

-or-

If the display order of your list is by name or EID (the Name or EID button is depressed), type the first few
letters of the name of the device or the EID number to establish it as unique and press Enter.

To select the previous device:

Press Print Screen and then Backspace. This key combination toggles between the previous and current
connections.

To disconnect from a device:

Press Print Screen and then Alt+0 (zero). This leaves you in a free state, with no device selected. The
status flag on your desktop displays the word Free.

3.1.4 Soft switching

Soft switching is the ability to switch devices using a hotkey sequence. You can soft switch to a device by
pressing Print Screen and then depending on the method you’ve selected, typing the first few characters
of its name or number. If you have set a Screen Delay Time for the OSCAR interface and you press the key
sequences before that time has elapsed, the OSCAR interface is not displayed.

To soft switch to a device:

Press Print Screen, type the port number and the first few letters of the name of the device, to establish it
as unique and press Enter.

To switch back to the previous device, press Print Screen and then Backspace.

3.1.5 Navigating the OSCAR interface

The following table describes how to navigate the OSCAR interface using the keyboard and mouse.

Table 3.3 OSCAR Interface Navigation Basics

KEYSTROKE FUNC TION

Print Screen,

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OSCAR interface activation s equence. By default, Print Screen and C trl+Ctrl are set as the OSCAR interface activation options.
Shift+Shift and Alt+Alt must be set within the OSCAR interface before use.

KEYSTROKE FUNC TION

Ctrl+Ctrl,
Shift+Shift
and/or Alt+Alt

F1 Opens the Help window for the current dialog box.

Escape

Alt Opens dialog boxes, selects or checks options and executes actions when used with underlined or other designated lett ers.

Alt+X Closes current dialog box and returns to previous one.

Alt+O Selects the OK button, then returns to t he previous dialog box.

Enter Completes a switch operation in t he Maindialogbox and exits the OSCAR interface.

Single-click,
Enter

Print Screen,
Backspace

Print Screen,
Pause

Up/Down
Arrows

Right/Left
Arrows

Page Up/Page
Down

Home/End Moves the c ursor to the top or bottom of a list.

Backspace Erases characters in a text box.

Closes the current dialog box without saving changes and returns to the previous one. If the Main dialog box is displayed, pressing
Escape closes the OSCAR interface and displays a status flag if status flags are enabled. See Commands Dialog Box Functions on
page 22 for more information. In amessage box, pressing Escape c loses the pop-up box and returns to t he current dialog box.

In a text box, single-clicking an entry and pressing Enter selects the text for editing and enables the left and right arrow keys to move
the cursor. Press Enter again to quit t he Edit mode.

Toggles back to the previous s election.

Immediately turns onScreen Saver mode and prevents access to that specific console, if it is password protect ed.

Moves the c ursor from line to line in lists.

Moves the c ursor between columns. When editing a text box, these keys move the cursor within t he c olumn.

Pages up anddown throughnames, ports and Help pages.

3.1.6 Connecting local virtual media

You can connect virtual media directly to the switch using a USB port on the switch.

NOTE: All USB ports are assigned to a single virtual media session and cannot be independently
mapped.

To start a local virtual media session, complete the following steps:

1. Press Print Screen to start the OSCAR interface and open the Main window.

2. Connect to the device with which you want to establish a virtual media session.

3. Use the arrow keys to highlight the device name and press Enter.

4. Press Print Screen to start the OSCAR interface again. The Virtual Media window is displayed.

5. Select one or more of the following checkboxes:

• Locked - Select this checkbox to specify that when the user is disconnected from a
device, the virtual media is also disconnected.

• Reserve - Select this checkbox to specify that the virtual media connection can be
accessed only by your user name and that no other user can connect to that device. If
both Locked and Reserved are selected, the session is reserved.

• CD ROM - Select this checkbox to establish a virtual media CD connection to a device.
Clear this checkbox to end the connection.

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• Mass Storage - Select this checkbox to establish a virtual media mass-storage connection
to a device. Clear this checkbox to end the connection.

• Write Access - Select this checkbox to enable the connected device to write data to the
virtual media during a virtual media session. Read access is always enabled during virtual
media sessions.

6. Click O K .

3.2 Setup Dialog Box Functions

You can configure your switch system from the Setup dialog box within the OSCAR interface. Select the
N a me s button when initially setting up your switch to identify devices by unique names. Select the other
setup features to manage routine tasks for your devices from the OSCAR interface menu. The following
table lists the functions accessed using each of the buttons in the Setup dialog box.

To access the OSCAR interface Setup dialog box, click S etu p on the M a in dialog box.

Table 3.4 Setup Dialog Box Features

FEATURE PURPOSE

Menu

Security Set passwords to protect or rest rict access or enable the window saver.

Devices Identify the appropriate number of ports on an attached tiered switch.

Names Identify devices by unique names.

Keyboard Set the keyboard country code value for the U SB devices.

Broadcast Set up to simultaneously control multiple devices through k eyboard and mouse actions.

Switch Change how local port connections are managed by the switch. Control Local t o Local Share Mode.

Network Choose your network speed, transmission mode and configuration.

Scan Set upa custom Scan patt ern f or multiple devices.

VMedia Set the behaviour of the switch during avirtual media s ession.

Change the Main dialog box list sorting option by toggling numerically between port number, EID number or alphabetically by name.
Change the Screen Delay Time before the OSCAR interface displays after pressing Print Screen. You c an also change how the OSCAR
interface activation sequence is invoked.

3.2.1 Changing the display behavior

Use the M e n u dialog box to change the order of displayed devices, change how the OSCAR interface is
invoked or set a S c r e e n De lay Tim e for the OSCAR interface. This setting alters how devices are displayed
in several dialog boxes, including the Ma in , De v ice s and S c a n Lis t boxes.

To access the OSCAR interface M e n u dialog box, activate the OSCAR interface and click S e t u p - M e n u in
the M a in dialog box.

To choose the display order of devices:

1. Select N am e to display devices alphabetically by name.

-or-

Select E ID to display devices numerically by EID number.

-or-

Select P o r t to display devices numerically by port number.

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2. Click O K.

Depending on the display method selected, the corresponding button is depressed in the M a in dialog
box.

To change how the OSCAR interface is invoked:

1. Select the checkbox next to one of the listed methods.

2. Click O K.

To set a Screen Delay Time for the OSCAR interface:

1. Type in the number of seconds (0-9) to delay the OSCAR interface display after you press
Print Screen. Enter 0 to launch the OSCAR interface with no delay.

2. Click O K.

Setting a Screen Delay Time enables you to complete a soft switch without the OSCAR interface. To
perform a soft switch, see Soft switching on page 17.

3.2.2 Controlling the status flag

The status flag displays on your desktop and shows the name or EID number of the selected device or the
status of the selected port. Use the Fla g dialog box to configure the flag to display by device name or EID
number or to change the flag color, opacity, display time and location on the desktop.

To access the OSCAR interface

Flag

dialog box:

Activate the OSCAR interface and click S e t u p - Fla g to open the F lag dialog box.

To determine how the status flag is displayed:

1. Select N am e or EID to determine what information is displayed. The following interface S ta t u s
Flag s are available:

• Flag description

• Flag type by name

• Flag type by EID number

• Flag indicating that you have been disconnected from all systems

2. Select D ispla ye d to activate the flag display. After a switch, the flag remains on the window
until you switch to another device. Selecting T imed causes the flag to display for five seconds
when a switch is made and then disappears.

3. Select a flag color under Display Color. The following flag colors are available:

• Flag 1 - Gray flag with black text

• Flag 2 - White flag with red text

• Flag 3 - White flag with blue text

• Flag 4 - White flag with violet text

4. In Display Mode, select O paq u e for a solid color flag or T ra n sp a ren t to see the desktop through
the flag.

5. To position the status flag on the desktop:

a. Click S e t Position to gain access to the position flag window.

b. Left-click on the title bar and drag it to the desired location.

c. Right-click to return to the F la g dialog box.

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NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.

6. Click O K to save settings.

-or-

Click X to exit without saving changes.

3.2.3 Setting the keyboard country code

NOTE: Using a keyboard code that supports a language different from that of your switch firmware
causes incorrect keyboard mapping.

By default, the switch sends the US keyboard country code to USB modules attached to devices and the
code is applied to the devices when they are turned on or rebooted. Codes are then stored in the IQ
module. Issues can arise when you use the US keyboard country code with a keyboard of another country.

For example, the Z key on a US keyboard is in the same location as the Y key on a German keyboard. The
K e y boa r d dialog box enables you to send a different keyboard country code than the default US setting.
The specified country code is sent to all devices attached to the switch when they are turned on or
rebooted and the new code is stored in the IQ module.

NOTE: If an IQ module is moved to a different device, the keyboard country code needs to be reset.

3.2.4 Assigning device types

To access the OSCAR interface

Devices

dialog box:

Activate the OSCAR interface and click S e t u p - Dev ices to open the Dev ices dialog box.

NOTE: The Modify button is available only if a configurable switch is selected.

When the switch discovers a tiered switch, the numbering format changes from switch port to [switch
port]-[switch port] to accommodate each device under that switch.

For example, if a switch is connected to console switch port 6, each device connected to it would be
numbered sequentially. The device using console switch port 6 and switch port 1 is 06-01. The device
using console switch port 6 and switch port 2 is 06-02 and so on.

To assign a device type:

1. In the Dev ic es dialog box, select the desired port number.

2. Click M o d ify to open the Dev ice M od ify dialog box.

3. Choose the number of ports supported by your switch and click O K.

4. Repeat steps 1-3 for each port requiring a device type to be assigned.

3.2.5 Assigning device names

Use the N am es dialog box to identify devices by name rather than by port number. The N am es list is
always sorted by port order. You can toggle between displaying the name or the EID number of each IQ
module, so even if you move the IQ module/device to another port, the name and configuration is
recognized by the switch.

NOTE: When it is initially connected, a device does not appear in the Names list until it is turned on.
Once an initial connection is made, it appears in the Names list even when turned off.

To access the OSCAR interface N am es dialog box, activate the OSCAR interface and click S e t u p - N am es.

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NOTE: If new IQ modules are discovered by the switch, the on-window list is automatically updated.
The mouse cursor changes into an hourglass during the update. No mouse or keyboard input is
accepted until the list update is complete.

To assign names to devices:

1. In the N am es dialog box, select a device name or port number and click M od ify to open the
N a me Mod ify dialog box.

2. Type a name in the N ew N am e box. Names of devices can contain all printable characters.

3. Click O K to assign the new name.

4. Repeat steps 1-3 for each device in the system.

5. Click O K in the N am es dialog box to save your changes.

-or-

Click X or press Escap e to exit the dialog box without saving changes.

3.2.6 Configuring network settings

Use the N et w ork dialog box to set the Network Speed, Transmission Mode and Network Configuration
feature.

To change network settings:

1. If the OSCAR interface is not open, press Print Screen to open the M a in dialog box.

2. Click S e t u p - N et w o r k to open the N e t w o r k dialog box.

3. Make desired changes and click O K to confirm or click X to exit without saving.

NOTE: Changing the network settings causes the switch to reboot.

4. Click O K in the Dev ices dialog box to save settings.

NOTE: Changes made in the Device Modify dialog box are not saved to the switch until you click O K in
the Device Modify dialog box.

NOTE: Changes made in the Name Modify dialog box are not saved to the switch until you click O K in
the Names dialog box.

NOTE: If an IQ module has not been assigned a name, the EID is used as the default name.

3.3 Commands Dialog Box Functions

From the OSCAR interface C om m an ds dialog box, you can manage your switch system and user
connections, enable the Scan mode and update your firmware.

Table 3.5 Commands to Manage Routine Tasks for Your Devices

FEATURES PURPOSE

Scan Enable

User Status View and disconnect users.

IQ Module
Status

Display
Versions

Beginscanning your devices. Set up a device list to scan inthe Setup dialog box. You must have at least two devices selected in the
Setup - Scan List menu to enable device scanning.

Display the currently available f irmware for each type of IQ module.

View version information for the switch as well as view andupgrade f irmware for individual IQ modules.

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FEATURES PURPOSE

Display
Config

Device Reset Re-establish operation of the keyboard and mouse on the local port.

View current configuration parameters.

To access the OSCAR Commands dialog box:

Activate the OSCAR interface and click C om m an ds to open the dialog box.

3.3.1 Selecting devices for scan mode

The Sc a n dialog box allows the local user to define a custom list of devices to include while in Scan mode
and the number of seconds to display each device. The creation of the Scan list does not start Scan mode.
You must enable Scan mode using the S c a n En a ble checkbox on the C om m an ds dialog box. The Scan list
is displayed in the manner set from the M e n u dialog box. It can be changed in the S c a n dialog box to sort
either by name, EID or port by choosing one of the buttons. If a device on the list is u nav a ila b le, it is
skipped. Watch mode views a device unless a conflicting network user blocks the path to that device. If a
conflict is detected in Watch mode (or the device is unavailable), the device to be viewed is skipped.

To add devices to the Scan list:

1. Activate the OSCAR interface and click S e t u p - S c a n to open the S c a n dialog box.

2. The dialog box contains a listing of all devices attached to your switch. Click the checkbox to
the right of the device, double-click on the desired entry or highlight the device and click the
Ad d /R em o v e button to toggle the S ca n checkbox setting. You can select up to 100 devices for
inclusion in the Scan list.

NOTE: Click the Clea r button to remove all devices from the Scan list.

3. In the Time field, type the number of seconds (from 3 - 255) to display each device while
scanning. The default is 15 seconds per device.

4. Click O K.

NOTE: The order in which the devices appear in the S c an dialog box is based on the order in which they
were selected. Scanning a single device multiple times during a loop is not supported. Scan time must
be the same for all devices.

3.3.2 Enabling or disabling scan mode

To start the Scan mode:

1. Activate the OSCAR interface and click C om m an ds.

2. In the Commands dialog box, select S ca n En ab le in the C om m an ds dialog box.

3. After scanning begins, click X to close the C om m an ds dialog box.

To cancel Scan mode:

If the OSCAR interface is open, select a device.

-or-

If the OSCAR interface is not open, move the mouse or press any key on the keyboard. Scanning stops at
the currently selected device.

-or-

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From the C om m an ds dialog box, clear the Scan Enable checkbox.

3.3.3 Viewing and disconnecting user connections

You can view and disconnect users through the User Statu s dialog box. The username (U) and server (S)
is always displayed when connected to a device (local or remote). You can display either the device name
or EID number to which a user is connected. If there is no user currently connected to a channel, the
username and device fields are blank.

To view current user connections, activate the OSCAR interface and click C om m an ds > Use r St a tu s to
open the U ser S ta t u s dialog box.

To disconnect a user:

1. On the U s e r S ta t u s dialog box, click the letter corresponding to the user to disconnect.

2. In the Disconnect dialog box, click Disc on n ec t to disconnect the user and return to the Use r
Sta t u s dialog box.

-or-

Click X or press Escap e to exit the dialog box without disconnecting a user.

3.3.4 Displaying version information and upgrading firmware

For troubleshooting and support, the OSCAR interface enables you to display the version number of the
switch firmware and any auxiliary devices connected to the switch, as well as upgrade your firmware for
optimum performance.

To display version information and upgrade firmware:

1. Activate the OSCAR interface and click C om m an ds - Disp lay V ersion s . The top half of the box
lists the subsystem version in the switch. The lower half displays the current IP address, Mask,
MAC and EID.

2. If you want to upgrade the firmware, click Up g rad e and then click O K to open the download
box. You are prompted for an FTP or TFTP device IP address and the related information.

3. Click Down loa d . After the firmware is downloaded, the U p gr a de dialog box appears.

4. Click the Up g ra d e button.

NOTE: The switch reboots when the upgrade is complete.

To upgrade individual IQ modules:

1. Click the IQ button to view individual IQ module version information.

2. Select the IQ button to view and click the Version button.

3. Click the L o a d Fir m wa r e button.

4. Click O K to initiate the upgrade and return to the S t atu s dialog box.

NOTE: During an upgrade, the IQ module status indicator in the Main dialog box is yellow. The IQ
modules are u n a v a ilab le when an upgrade is in progress. When an upgrade is initiated, any current
connection to the device using the IQ module is terminated.

To simultaneously upgrade multiple IQ modules:

1. Activate the OSCAR interface, click C o m ma nd s - IQ St a t us and click one or more types of IQ
modules to upgrade.

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2. Click Up g ra d e.

NOTE: When the Enable IQ Auto update option is enabled in the IQ Status dialog box, IQ module
firmware is automatically upgraded when the switch firmware is upgraded or when a new IQ module is
discovered by the switch after a firmware upgrade. IQmodules that have already been discovered but
which are not attached to the switch during the firmware upgrade must be upgraded manually.

3. In the IQ U p gr a de dialog box, click O K to initiate the upgrade and return to the IQ S ta t u s
dialog box.

To return an IQ module to factory default status:

1. Click IQ in the V ersion dialog box.

2. Select an IQ module, then click D e c o m mission .

3. Click O K to restore factory defaults. The IQ module goes offline briefly and returns.

- or-

Click X or press Escap e to cancel the operation.

4. Click X to close the IQ S elec t dialog box.

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4 OBWI OPERATION

The OBWI for the AutoView switch is a remote, web browser-based user interface. For details on setting up
your system, see Connecting the AutoView™ Switch Hardware on page 5. The following table lists the
operating systems and browsers that are supported by the OBWI. Make sure that you are using the latest
version of your Web browser.

Table 4.1 Operating Systems Supported by the OBWI

BROWSER

OPERATING SYSTEM

MICROSOFT®INTERNE T
EXPLORER® VERSION 9.0

FIREFOX VERSI ON 10
AND LATER

GOOGLE CHROME
VERSION 19 AND LATER

Microsoft Windows Server® 2003 Standard,
Enterprise or Web Edition

Microsoft Windows XP Home Edition or
Professional

Microsoft Windows 7 or 8 Yes Yes Yes

Microsoft Windows Server® 2012 Yes Yes Yes

Microsoft Windows 2008 Yes Yes Yes

Red Hat Enterprise Linux® 5 and 6 No Yes No

Canonical Ubuntu 12.04 No Yes No

Sun Solaris® 10 and 11 No Yes No

Novell SUSE Linux Enterprise 10and 11 No Yes No

AppleMac OS X Tiber10.4+ No Yes No

Yes Yes Yes

Yes Yes Yes

To log in to the switch OBWI:

1. Launch a web browser.

2. In the address field of the browser, enter the IP address or host name assigned to the switch
you wish to access. Use https://xxx.xx.xx.xx or https://hostname as the format.

NOTE: If using IPv6 mode, you must include square brackets around the IP address. Use https://
[<ipaddress-] as the format.

3. When the browser makes contact with the switch, enter your username and password, then
click L o g in. The switch OBWI appears.

NOTE: The default username is Admin with no password.

To log in to the switch OBWI from outside a firewall, repeat the previous procedure, entering the external
IP address of the firewall instead.

NOTE: The switch attempts to detect if Java is already installed on your PC. If it is not, in order to use
the OBWI, need to install it. You can also need to associate the JNLP file with Java WebStart.

NOTE: Using the OBWI requires using Java Runtime Environment (JRE) version 1.6.0_11 or higher.

NOTE: Once you have logged in to the OBWI, you do not have to log in again when launching new
sessions unless you have logged out or your session has exceeded the inactivity timeout specified by
the administrator.

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4.1 Using the OBWI

After you have been authenticated, the user interface appears. You can view, access and manage your
switch, as well as specify system settings and change profile settings. The following figure shows the user
interface window areas. The window descriptions are provided in the following table.

Figure 4.1 OBWI Window

Table 4.2 Descriptions for the OBWI

ITEM NAME DESCRIPTION

1 Top option bar

2 Side navigation bar

3 Content area Use the content area t o display ormake changes to t he switch OBWI system.

Use the t op option bar to contact Technical Support, view the s oftware general information, log
out of an OBWI session or access the Help tool

Use the side navigation bar t o select the information to be displayed. Youcan use the side
navigation bar to display windows in which y ou c an s pecify settings or perform operations.

4.2 Viewing System Information

You can view switch and target device information from the following windows in the user interface.

Table 4.3 System Information

CATEGORY SELECT THIS: TO VIE W THIS:

Target Devices

AutoView switch

Unit View - Target
Devices

Unit View ­Appliance -Tools

Unit View ­Appliance -Files

Unit View ­Appliance ­Properties - Identity

Unit View -

List of connected devices, as well as the name, type, status and action of each device. Click on a target
device to view the followinginformation: name, type, EID, availablesession option and the connection
path.

Name, type andthe switch tools (Maintenance-Overview/Reboot/Reset and Upgrade, Certificates and
Trap MIB).

Configuration and U ser Database for t he s witch.

Part number, serial number and s tatus of the R AK-key (default setting is disabled).

NOTE: RAK-key installation is only applicablefor the 2108/2216 switch models.

Site, department andlocation of each unit.

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CATEGORY SELECT THIS: TO VIE W THIS:

Appliance ­Properties ­Location

Unit View ­Appliance Settings ­Versions

Unit View ­Appliance Settings ­Network

Unit View ­Appliance Settings ­SNMP

Unit View ­Appliance Settings ­Auditing

Unit View ­Appliance Settings ­Ports

Unit View ­Appliance Settings
Sessions

Unit View ­Appliance -User
Accounts

Unit View ­Appliance ­Connections

Active Sessions Server, owner, remote host , duration and type of each active session.

Current application, boot, build, hardware, UART and video ASIC versions.

Network address, LAN speed and web server ports.

System description, SNMP setting, contact, read/write and trap settings anddesignations for allowed
managers.

Events list andstatus and SNMP trap destinations.

Status, EID, name, port, application and interface type for each IQ adaptor; name, port, type, channels
and st atus for each tieredswitc h.

General session timeout and sharing details; KVM encryption levels and keyboard language; v irtual
media settings, drive mappings, encryption level and IQ adaptoraccess.

Security anduser lock-out for the local account; authentication server ass ignments for DSView
management software andoverride admin username and password in case of a failedoperation.

Connection path name and type.

NOTE: IQ adaptor and IQ module are used interchangeably. In the OSCAR interface, IQ module is the
term used. In the OBWI, IQ adaptor is the term used.

4.3 Generating a Certificate

A web certificate allows you to access the OBWI without having to acknowledge the switch as a trusted
web device each time you access it. Using the Install Web Certificate window, you can generate a new self­signed openssl or upload a certificate. Uploaded certificates must be in OpenSSL PEM format with an
unencrypted private key.

To install a web certificate:

1. From the side navigation bar, select Un it V ie w - A p plia nc e - O ve r v iew .

2. Click M a na g e A pp lia n ce W eb C ert if ic at e .

3. Click Up d at e .

4. Select the Generate a new Self-Signed Certificate radio button and enter the following fields:

• Common Name: your name. (Since this is your root certificate, use an appropriate name
such as, "Company_Name Certificate Authority.")

• Organization: organization unit name (marketing, for example).

• City or Locality: the city where your organization is located.

• State or Province: the unabbreviated state or province where your organization is located.

• Country: the two-letter ISO abbreviation for your country.

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• Email Address: the email address for the Certificate Authority (CA) to contact.

5. Click Gen e r a te to create the certificate.

To upload a new certificate:

1. Select the Upload a New Certificate radio button.

2. Select the method (Filesystem, TFTP, FTP or HTTP).

3. Click Browse to search for the certificate or enter the certificate filename.

4. Select In sta ll. Close the web browser, then launch the OBWI again for the same IP address.

NOTE: If importing a company certificate file, it can take up to 30 seconds for the OBWI to launch.

5. When prompted, click to view the certificate and follow the instructions to import the
certificate into the Root Certificate Authority folder. After the certificate is stored, the user
should not see the certificate warning.

4.4 Tools - Rebooting and Upgrading

From the U n it V iew - A pp lian ce - O vervie w window, you can view the switch name and type. You can also
perform the following tasks.

4.4.1 Rebooting the switch

To reboot the switch:

1. From the side navigation bar, click U n it V iew - A p plia nc e - O ve r v iew to open the Unit
Maintenance window.

2. Click the R eb oot button.

3. A dialog box appears, warning you that all active sessions is disconnected. Click the O K button.

NOTE: If you are using the local UI, the window is blank while the switch reboots. If you are using the
remote OBWI, a message indicates that the interface is waiting on the switch to complete the reboot.

4.4.2 Upgrading switch firmware

You can update your switch with the latest firmware available.

After the memory is reprogrammed with the upgrade, the switch performs a soft reset, which terminates
all IQ adaptor sessions. A target device experiencing an IQ adaptor firmware update can not display or
can display as disconnected. The target device appears normally when the update is completed.

Atten tio n : Disconnecting an IQ adaptor during a firmware update or cycling power to the target device
renders the module inoperable and requires the IQ adaptor to be returned to the factory for repair.

To upgrade the switch firmware:

1. From the side navigation bar, click U n it V iew - A p plia nc e - O ve r v iew to open the Unit
Maintenance window.

2. Click Up g ra d e Fir m wa r e .

3. Select one of the following methods to load the firmware file: File s y s t e m , TF T P, FT P or H T TP.

NOTE: The Filesystem option is only available on the remote OBWI.

4. If you selected Filesystem, select Browse to specify the location of the firmware upgrade file.

-or-

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If you selected TFTP, enter the server IP address and firmware file you wish to load.

-or-

If you selected FTP or HTTP, enter the server IP address and firmware file you wish to load, as
well as the username and password.

5. Click the Up g ra d e button.

4.4.3 Saving and restoring configurations and user databases

You cansave the switch configuration to a file. The configuration file contains information about the
managed switch. You can also save the local user database on the switch. After saving either file, you can
also restore a previously saved configuration file or local user database file to the switch.

To save a managed switch configuration or user database of a managed switch:

1. From the side navigation bar, click U n it V iew - A p plia nc e - O ve r v iew .

2. Click either the S av e Ap plia nc e C o n fig u ra t ion or S av e A pp lia n ce Use r Da t a b ase, then click the
Sa v e tab.

3. Select the file save method: File s y st em , TF T P, FT P or H T TP PUT .

4. If you selected TFTP, enter the server IP address and firmware filename you wish to load.

-or-

If you selected FTP or HTTP, enter the Server IP address, username, password and firmware
filename you wish to load.

5. Click the Down loa d button.

6. In the Save As dialog box, navigate to the desired location and enter a name for the file. Click
the S a v e button.

To restore a managed switch configuration or user database of a managed switch:

1. From the side navigation bar, click the U n it V iew - A p plia nc e - O ve r v iew .

2. Click either the R es t ore A pp lian ce C on fig uration or R estore A p plia nc e User Da t a b ase, then
click the R estore tab.

3. Select the file save method: File s y st em , TF T P, FT P or H T TP.

4. If you selected Filesystem, click the B r owse button to specify the location of the firmware
upgrade file.

-or-

If you selected TFTP, enter the server IP address and firmware filename you wish to load.

-or-

If you selected FTP or HTTP, enter the server IP address, username, password and firmware
filename you wish to load.

5. Click the Browse button. Navigate to the desired location and select the file name. Click the
Uplo a d button.

6. After the success window appears, reboot the managed switch to enable the restored
configuration.

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Recovering From a Failed Flash Upgrade

NOTE: You can only recover from a failed Flash upgrade when using IPv4 mode. If the green power
LED on the front and back panel of the remote console switch blinks continuously, the remote console
switch is in recovery mode.

To recover from a failed Flash upgrade:

1. Download the latest Flash firmware.

2. Save the Flash upgrade file to the appropriate directory on the TFTP server.

3. Set up the TFTP server with the server IP address 10.0.0.20.

4. Rename the downloaded file “CMN-1095.fl” and place it into the TFTP root directory of the
TFTP server.

5. If the remote console switch is not on, turn it on now. The recovery process should start
automatically.

4.5 Property Identity and Location Settings

The switch can report most device properties directly through the switch web browser. Clicking Id en t ity
displays the Unit Identification Properties window and provides the part number, serial number and status
of the RAK-key. The Unit Location Properties window displays the site, department and location.

NOTE: RAK-key installation is only applicable for the 2108/2216 switch models.

4.6 Viewing Version Information

The Version window displays version information of the Current Application, Boot, Build, Hardware, UART
and Video ASIC versions. This window is a read-only window.

4.7 Network Settings

NOTE: Only administrators can make changes to the Network dialog box settings. Other users have
view only access.

From the side navigation bar, click N et wor k to display the General, IPv4 and IPv6 tabs.

To configure general network settings:

1. Click the N etwork tab, then click the General tab to display the switch General Network
Settings window.

2. Select one of the following options from the LAN Speed drop-down menu: A ut o -Detect , 10
Mb p s H a lf D u plex , 10 M b ps Fu ll D u ple x , 1 0 0 M bp s H a lf Du plex or 10 0 Mb ps F u ll D u plex .

NOTE: You must reboot if you change the Ethernet mode.

3. Select either En a bled or Dis a b led in the ICMP Ping Reply drop-down menu.

4. Verify or modify the HTTP or HTTPS ports. The settings default to HTTP 80 and HTTPS 443.

5. Click S a v e.

To configure IPv4 network settings:

1. Click the N etwork tab, then click the A dd ress tab to display the IPv4 Settings window.

2. Click the IP v 4 button.

3. Click to fill or clear the Enable IPv4 checkbox.

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4. Enter the desired information in the Address, Subnet and Gateway fields. IPv4 addresses are
entered as the xxx.xxx.xxx.xxx dot notation.

5. Select either En a b led or Disab led from the DHCP drop-down menu.

NOTE: If you enable DHCP, any information that you enter in the Address, Subnet and Gateway fields
is ignored.

6. Click S a v e.

To configure IPv6 network settings:

1. Click the IP v 6 button.

2. Enter the desired information in the Address, Subnet and Prefix Length fields. IPv6 addresses
are entered as the FD00:172:12:0:0:0:0:33 or abbreviated FD00:172:12::33 hex notation.

3. Select either En a bled or Dis a b led from the DHCP drop-down menu.

NOTE: If you enable DHCPv6, any information that you enter in the Address, Gateway and Prefix
length fields is ignored.

4. Click S a v e.

4.8 SNMP Settings

SNMP is a protocol used to communicate management information between network management
applications and the switch. Other SNMP managers can communicate with your switch by accessing MIB­II. When you open the SNMP window, the OBWI retrieves the SNMP parameters from the unit.

From the SNMP window, you can enter system information and community strings. You can also designate
which stations can manage the switch as well as receive SNMP traps from the switch. If you select En a b le
SN MP , the unit responds to SNMP requests over UDP port 161.

To configure general SNMP settings:

1. Click S N MP to open the SNMP window.

2. Click to enable the En a b le S N MP checkbox to allow the switch to respond to SNMP requests
over UDP port 161.

3. Enter the system’s fully qualified domain name in the Name field, as well as a node contact
person in the Contact field.

4. Enter the Read, Write and Trap community names. These specify the community strings that
must be used in SNMP actions. The Read and Write strings only apply to SNMP over UDP port
161 and act as passwords that protect access to the switch. The values can be up to 64
characters in length. These fields can not be left blank.

5. Type the address of up to four management workstations that are allowed to manage this
switch in the Allowable Managers fields. Alternatively, you can leave these fields blank to allow
any station to manage the switch.

6. Click S a v e.

4.9 Auditing Event Settings

An event is a notification sent by the switch to a management station indicating that something has
occurred that can require further attention.

To enable individual events:

1. Click A u ditin g to open the Events window.

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2. Specify the events that generate notifications by clicking the appropriate checkboxes in the
list.

-or-

Select or clear the checkbox next to Even t N am e to select or deselect the entire list.

3. Click S a v e.

4.10 Setting Event Destinations

You can configure audit events to be sent to SNMP trap destinations and Syslog devices. The events
enabled on the Events window are sent to all the devices listed on the Event Destination window.

To set event destinations:

1. Click A u ditin g and the Destinations tab to open the Event Destinations window.

2. Type the address of up to four management workstations to which this switch sends events in
the SNMP Trap Destination fields, as well as up to four Syslog devices.

3. Click S a v e.

4.11 Ports Settings - Configuring an IQ Adaptor

From the switch you can display a list of the attached IQ adaptors, as well as the following information
about each IQ adaptor: EID, Port, Status, Application Version and Interface Type. You can click on one of
the IQ adaptors to view the following additional information: Switch Type, Boot Version, Application
Version, Hardware Version, FPGA Version, Version Available and Upgrade Status.

You can also delete an offline IQ adaptor and upgrade the IQ adaptor firmware.

4.11.1 Deleting IQ adaptors

To delete an offline IQ adaptor:

1. From the side navigation bar, click P orts - IQ ad a pt ors to open the IQ adaptor window.

2. Click in the applicable IQ adaptor checkbox.

3. Click Dele t e Offlin e .

4.11.2 Upgrading IQ adaptors

The IQ adaptors automatically update when the switch is updated. To update your switch firmware, see

Tools - Rebooting and Upgrading on page 30 or the DSView management software Online Help. If issues

occur during the normal upgrade process, IQ adaptors can also be force-upgraded when needed.

NOTE: Check http://www.VertivCo.com/en-us/support/ for firmware upgrade files.

CAUTION: Disconnecting an IQ adaptor during a firmware update or cycling power to the
device renders the module inoperable and require the IQ adaptor to be returned to the factory
for repair.

To upgrade the IQ adaptor firmware:

1. From the side navigation bar, click P orts - IQ ad a pt ors to open the IQ adaptors window.

2. Select the checkboxes next to the IQ adaptors that you wish to modify.

3. Select C ho ose a n op eratio n and select U p gr a d e.

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4. If the settings are correct, click Up g ra d e.

To set the USB speed:

NOTE: This section only applies to the USB2 IQ adaptor.

1. From the side navigation bar, click P orts - IQ ad a pt ors to open the IQ adaptors window.

2. Select the checkboxes next to the IQ adaptors that you wish to modify.

4.12 Launching a Session

NOTE: Java 1.6.0_11 or later is required to launch a session.

To launch a session:

1. From the side navigation bar, select Target Devices. A list of available devices appears.

2. The applicable action, KVM Session, is displayed in the Action column and depends on the
target device that was selected to launch the session. If more than one action is available for a
given target device, click the drop-down arrow and select the applicable action from the list.

If the target device is currently in use, you can be able to gain access by forcing a connection to the
device if your preemption level is equal to or higher than the current user's.

To switch to the active session from the local UI (local users only):

1. From the side navigation bar, select L o c a l S ess ion .

2. Select the Resume Active Session checkbox. The Video Viewer window appears.

NOTE: The RAK-key is required for KVM remote access. RAK-key installation is only applicable for the
2108/2216 switch models.

NOTE: From the Active Sessions window, you can view a list of active sessions. The following
information is listed about each session: target device, owner, remote host, duration and type.

4.12.1 General sessions settings

To configure general session settings:

1. From the side navigation bar, select S e s sion s - Gen e r a l. The General Session Settings window
appears.

2. Select or deselect the En a b le In ac t ivit y T im e ou t checkbox.

3. In the Inactivity Timeout field, enter the amount of inactive time you want to pass before the
session closes (from 1 to 90 minutes).

4. In the Login Timeout field, enter the amount of inactive time you want to pass before you must
log in again (from 21 to 120 seconds).

5. Click S a v e.

4.12.2 Local user account settings

NOTE: User Account settings are supported when the RAK-key is installed. RAK-key installation is
only applicable for the 2108/2216 switch models.

The OBWI provides local and login security through administrator-defined user accounts. By selecting
Use r Ac c o u nts on the side navigation bar, administrators can add and delete users, define user
preemption and access levels and change passwords.

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Access levels

NOTE: Multiple access levels are supported when the RAK-key is installed. RAK-key installation is only
applicable for the 2108/2216 switch models.

When a user account is added, the user can be assigned to any of the following access levels: Appliance
Administrators, User Administrators or Users.

Table 4.4 Allowed Operations by Access Level

OPERATION APPLIANC E ADMINISTRATOR USE R AD MINISTRATOR USERS

Configure Interface System-level Settings Yes No No

Configure Access Rights Yes Yes No

Add, Change and Delete User Accounts Yes, for all Access Levels Yes, for Users and User Administrators only No

Change Your Own Password Yes Yes Yes

Access Server Yes, all Servers Yes, all Servers Yes, if allowed

To add a new user account (User Administrator or Appliance Administrator only):

1. From the side navigation bar, select User A c c ou n ts - L ocal Use r Ac c o u nts to open the Local
User Accounts window.

2. Click the A d d button.

3. Enter the name and password of the new user in the blanks provided.

4. Select the access level for the new user.

5. Select any of the available devices that you wish to assign to the user account and click A d d.

NOTE: User Administrators and Appliance Administrators can access all devices.

6. Click S a v e.

To delete a user account (User Administrator or Appliance Administrator only):

1. From the side navigation bar, select User A c c ou n ts - L ocal Ac c ou nt s to open the Local User
Accounts window.

2. Click the checkbox to the left of each account that you wish to delete, then click Dele t e .

To edit a user account (Administrator or active user only):

1. From the side navigation bar, select User A c c ou n ts - L ocal Ac c ou nt s . The Local User Accounts
window is displayed.

2. Click the name of the user you wish to edit. The user profile appears.

3. Fill out the user information on the window, then click S a v e.

4.12.3 Virtual media session settings

To set virtual media options:

1. From the side navigation bar, select S e s sion s - V irtu a l M ed ia to open the Virtual Media Session
Settings window.

2. Either enable or disable the V irt u al M e d ia loc k e d to K V M S e ssion s checkbox.

3. Either enable or disable the A llow R es erv e d Sess ion s checkbox.

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4. Select one of the following options from the Virtual Media Access Mode from the drop-down
menu: R ea d- O nly or R ea d -W rit e .

5. Select one of the Encryption Levels that you wish to be supported.

6. Click S a v e.

7. Select the checkbox next to each IQ adaptor for which you want to enable virtual media and
click E n ab le V M .

-or-

Select the checkbox next to each IQ adaptor for which you want to disable virtual media and
click D isa b le V M .

Virtual media options

You can determine the behavior of the switch during a virtual media session using the options provided in
the Virtual Media Session Settings window. The following table outlines the options that can be set for
virtual media sessions.

Local users

Local users can determine the behavior of virtual media from the Local Session window. In addition to
connecting and disconnecting a virtual media session, you can configure the settings that are listed in
the following table.

Table 4.5 Local Virtual Media Session Settings

SETTING D ESCRIPTION

CD ROM/

DVD ROM

Mass
Storage

Allows virtual media s essions to the first detect ed CD-ROM or DVD-ROM (read-only) drives. Enablethis checkbox to establish avirtual
media CD-ROM or DVD-ROM connection t o a device. Disable to end a virtual media CD-ROM or DVD-ROM connection to a device.

Allows virtual media s essions to the first detect ed mass storage drive. Enablethis checkbox to establish a virtual media mass storage
connection t o a device. Disable to end a virtual media mass storage connection to a device.

4.13 DSView Software Settings

NOTE: DSView Software settings are supported when the RAK-key is installed. RAK-key installation is
only applicable for the 2108/2216 switch models.

You can contact and register an unmanaged switch with an DSView management software device by
specifying the IP address of the management software device.

To configure the device IP address:

1. On the side navigation bar, select U ser A ccou n ts - A voc e n t. The DSView management software
Settings window is displayed.

2. Enter the device IP addresses that you want to contact. Up to four addresses are allowed.

3. Use the scroll bar to select the desired retry interval.

4. To disassociate the switch that has been registered with the device, click the D isass ocia te
button.

5. Click S a v e.

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5 LDAP

LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory
using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that
supports strong security features including authentication, privacy and integrity.

NOTE: The LDAP feature is only available for the 3108 and 3216 switch models.

If individual user accounts are stored on an LDAP-enabled directory service such as Active Directory, you
can use the directory service to authenticate users. The default values given for the LDAP search and
query parameters are defined for use with Active Directory.

The settings made in the OBWI let you configure your authentication configuration parameters. The
software sends the username, password and other information to the appliance, which then determines
whether the user has permission to view or change configuration parameters for the appliance in the
OBWI.

NOTE: Unless otherwise specified, the LDAP default values should be used unless Active Directory has
been reconfigured. Modifying the default values can cause LDAP authentication server communication
errors.

5.1 Configuring LDAP in the User Interface

5.1.1 LDAP Overview parameters

On the LDAP Overview window in the OBWI, you can configure the LDAP authentication priority and the
parameters that define LDAP server connection information.

LDAP authentication priority

In the LDAP Priority section of the OBWI, you can disable LDAP or you can set the authentication priority
by choosing whether local authentication or LDAP authentication should happen first.

To configure LDAP authentication priority parameters:

1. Select A pp lian ce - A pp lia n ce S ett in g s - User A c c o u nts - L D A P Ac c ou n ts - O vervie w .

2. Select either L D A P Dis a b led , LD A P b efo r e Loca l or L D A P a fter L ocal for the LDAP Priority.

3. Click S a v e.

LDAP servers

The Address fields specify the host filenames or IP addresses of the primary and secondary LDAP servers.
The secondary LDAP server is optional.

The Port fields specify the User Datagram Protocol (UDP) port numbers that communicate with the LDAP
servers. The default value is 389 for non-secure LDAP and 636 for secure LDAP (LDAPS). The default
Port ID is automatically entered by the software when an access type is specified.

The Access Type radio buttons specify how a query is sent to each LDAP target device. When using
LDAP, all usernames, passwords and other information sent between an appliance and an LDAP server are
sent as non-secure clear text. Use LDAPS for secure encrypted communication between an appliance
and an LDAP server.

To configure LDAP server parameters:

1. Select A pp lian ce - A pp lia n ce S ett in g s - User A c c o u nts - L D A P Ac c ou n ts - O vervie w .

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2. Identify the primary and secondary server address, port and access type in the appropriate
fields or radio buttons.

3. Click S a v e.

5.1.2 LDAP Search parameters

On the LDAP Search window, you can configure the parameters used when searching for LDAP directory
service users.

Use the Search DN field to define an administrator-level user that the appliance uses to log into the
directory service. Once the appliance is authenticated, the directory service grants it access to the
directory to perform the user authentication queries specified on the LDAP Query page. The default
values are cn=Administrator, cn=Users, dc=yourDomainName and dc=com and can be modified. For
example, to define an administrator Distinguished Name (DN) for test.view.com, enter cn=Administrator,
cn=Users, dc=test, dc=view and dc=com. Each Search DN value must be separated by a comma.

The Search Password field is used to authenticate the administrator or user specified in the Search DN
field.

Use the Search Base field to define a starting point from which LDAP searches begin. The modifiable
default values are dc=yourDomainName and dc=com. For example, to define a search base for test.com,
type dc=test then dc=com. Each Search Base value must be separated by a comma.

The UID Mask field specifies the search criteria for User ID searches of LDAP target devices. The format
should be in the form <name>=<%1>. The default value is sAMAccountName=%1, which is correct for use
with Active Directory. This field is required for LDAP searches.

To configure LDAP search parameters:

1. Select A pp lian ce - A pp lia n ce S ett in g s - User A c c o u nts - L D A P Ac c ou n ts - S earc h .

2. Enter the appropriate information in the Search DN, Search Password, Search Base and UID
Mask fields.

3. Click S a v e.

NOTE: These options cannot be changed if the LDAP Priority is set to L D A P D is ab led on the Overview
window.

5.1.3 LDAP Query parameters

On the LDAP Query window, you can configure the parameters used when performing user
authentication queries.

The appliance performs two different types of queries. Query Mode (Appliance) is used to authenticate
administrators and users attempting to access the appliance itself. Query Mode (Target Device) is used to
authenticate users that are attempting to access attached target devices. Additionally, each type of
query has three modes that utilize certain types of information to determine whether or not an LDAP user
has access to an appliance or connected target devices. See Appliance and Target Device Query Modes
on page 40 for detailed information on each mode.

You can configure the following settings on the LDAP Query window:

• The Query Mode (Appliance) parameters determine whether or not a user has access to the
appliance.

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• The Query Mode (Target Device) parameters determine whether or not a user has user access
to target devices connected to an appliance. The user does not have access to the appliance
unless granted by Query Mode (Appliance).

• The Group Container, Group Container Mask and Target Mask fields are only used for group
query modes and are required when performing an appliance or device query.

• The Group Container field specifies the organizational unit (ou) created in Active Directory by
the administrator as the location for group objects.

• Group objects are Active Directory objects that can contain users, computers, contacts
and other groups. Group Container is used when Query Mode is set to Group Attribute.
Each group object, in turn, is assigned members to associate with a particular access level
for member objects (people, appliances and target devices). The access level associated
with a group is configured by setting the value of an attribute in the group object.

• For example, if the Notes property in the group objects list is used to implement the
access control attribute, the Access Control Attribute field on the LDAP Query window
should be set to info. Setting the Notes property to KVM User Admin causes the members
of that group to have user administration access to the appliances and target devices
that are also members of that same group.

• The Notes property is used to implement the access control attribute. The value of the Notes
property, available in group and user objects shown in Active Directory Users and Computers
(ADUC), is stored internally in the directory, in the value of the info attribute. ADUC is a
Microsoft Management Console snap-in for configuring Active Directory. It is started by
selecting S t a r t - P r og r a ms - A dm in ist r a tiv e T ools - A c t ive Dir ectory U sers a n d C om p uters. This
tool is used to create, configure and delete objects such as users, computers and groups. See

Appliance and Target Device Query Modes on page 40 for more information.

• The Group Container Mask field defines the object type of the Group Container, which is
normally an organizational unit. The default value is ou=%1.

• The Target Mask field defines a search filter for the target device. The default value is cn=%1.

• The Access Control Attribute field specifies the name of the attribute that is used when the
query modes are set to User Attribute or Group Attribute. The default value is info.

To configure LDAP query parameters:

1. Select A pp lian ce - A pp lia n ce S ett in g s - User A c c o u nts - L D A P Ac c ou n ts - Q uery .

2. Select either Basic , U s er A tt r ib ute or G r o u p A t t r ib u te for the Appliance Query Mode and the
Target Device Query Mode.

3. Enter the appropriate information in the Group Container, Group Container Mask, Target Mask
and Access Control Attribute fields.

4. Click S a v e.

NOTE: These options cannot be changed if the LDAP Priority is set to L D A P D is ab led on the Overview
window.

5.2 Appliance and Target Device Query Modes

One of three different modes can each be used for Query Mode (Appliance) and Query Mode (Target
Device):

• Basic – A username and password query for the user is made to the directory service. If they
are verified, the user is given appliance administrator access to the appliance and any

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attached target devices for Query Mode (Appliance) or to any selected target device for Query
Mode (Target Device).

• User Attribute – A username, password and Access Control Attribute query for the appliance
user is made to the directory service. The Access Control Attribute is read from the user object
(the user account) in Active Directory.

If the KVM Appliance Admin value is found, the user is given appliance administrator access to
the appliance and any attached target devices for Query Mode (Appliance) or to any selected
target device for Query Mode (Target Device).

If the KVM User Admin value is found, the user is given user administrator access to the
appliance and attached target devices for Query Mode (Appliance) or to any selected target
device for Query Mode (Target Device).

If the KVM User value is found, the user is given user access to the appliance for Query Mode
(Appliance) or to any selected target device for Query Mode (Target Device).

NOTE: If none of the three values are found, the user is given no access to the appliance and target
devices for Query Mode (Appliance) or to any selected target device for Query Mode (Target Device),
unless the user has User Admin or Appliance Admin privileges to the appliance.

You can access the ADUC by selecting S t a r t - Prog r a m s - A d min ist r a t iv e T ools - A ctiv e D irector y Us e r s
an d Comp u te r s .

Figure 4.2 Active Directory - KVM User

• Group Attribute – A username, password and group query is made to the directory service for
an appliance and attached target devices when using Query Mode (Appliance) or for a
selected target device when using Query Mode (Target Device). If a group is found containing
the user and the appliance name, the user is given access to the appliance or attached target
devices, depending on the group contents, when using Query Mode (Appliance). If a group is
found containing the user and target device IDs, the user is given access to the selected target
device connected to the appliance when using Query Mode (Target Device).

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Groups can be nested to a maximum of 16 levels in depth. Use nesting to create groups within
other groups. For example, you can have a top-level group named Computers that contains a
member named R&D, which is a group. The R&D group can contain a member named
Domestic, which is a group and so on.

The following is an example of groups defined in Active Directory.

Figure 4.3 Active Directory - Define Groups

5.3 Setting up Active Directory for Performing Queries

Before you can use any of the querying modes for units, you must first make changes to Active Directory
so that the selected querying mode can assign the applicable authorization level for the user.

To set up group queries:

1. Log into Windows with administrator privileges.

2. Open the Active Directory software.

3. Create an organizational unit to be used as a group container.

4. Create a computer object in Active Directory with a name identical to the switching system
name for querying appliances (specified in the Appliance Overview window of the OBWI) or
identical to the attached target devices for querying target devices. The name must match
exactly, including case.

5. The appliance names and target device names used for group queries are stored in the
appliance. The appliance name specified in the Appliance Overview window of the OBWI and
target device names must identically match the object names in Active Directory. Each
appliance name and target device name can be comprised of any combination of upper-case
and lower-case letters (a-z, A-Z), digits (0-9) and hyphens (-). You cannot use spaces and
periods (.) or create a name that consists entirely of digits. These are Active Directory
constraints.

NOTE: The factory default name in earlier versions contains a space that must be removed by editing
the switching system name in the Appliance Overview window of the OBWI.

6. Create one or more groups under the group container organizational unit.

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7. Add the usernames and the target device/appliance objects to the groups you created in step

5.

8. Specify the value of any attribute being used to implement the access control attribute. For
example, if you are using info as the attribute in the Access Control Attribute field and using
the Notes property in the group object to implement the access control attribute, the value of
the Notes attribute in Active Directory can be set to one of the three available access levels
(KVM User, KVM User Admin or KVM Appliance Admin) for the group object. The members of
the group can then access the appliances and target devices at the specified access level.

5.4 Active Sessions

From the Active Sessions window, you can view a list of active sessions and the following information about
each session: Target Device, Owner, Remote Host, Duration and Type.

5.5 Closing a Session

To close a session:

1. From the side navigation bar, select A c t ive Se s sion s to display the Appliance Active Sessions
window.

2. Click the checkbox next to the desired target device(s).

3. Click Disc on n ec t .

NOTE: If there is an associated locked virtual media session, it is disconnected.

To close a session (local users only):

1. From the side navigation bar, select L o c a l S ess ion .

2. Select the Discon n ec t A ct ive S ession checkbox.

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6 KVM VIDEO VIEWER

The following procedure helps you launch a KVM Video Viewer session. For more information about using
the KVM Video Viewer, see the KVM Video Viewer Technical Bulletin.

To open a KVM session:

1. From the side navigation bar of the switch web user interface (UI), click Un it V iew - T ar g et L ist .

2. Click the KVM Session link for the target device you wish to view.

3. The KVM Video Viewer launches in a new window.

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7 TERMINAL OPERATION

Each switch can be configured at the switch level through the Terminal Console menu interface, which is
accessed through the setup port. All terminal commands are accessed through a terminal window or a PC
running terminal emulation software.

NOTE: The preferred method is to make all configuration settings in the local UI.

To connect a terminal to the switch:

1. Using a serial adaptor, a terminal or a PC that is running terminal emulation software, such as
HyperTerminal software, to the setup port on the back panel of the switch. The terminal
settings are 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow control.

2. Turn on the switch and each target device. When the switch completes initialization, the
Console menu displays the following message: P r e ss a n y key t o con t in u e.

7.1 Network Configuration

To configure network settings using the Console menu:

1. When you turn on the switch, it initializes for approximately one minute. After it completes
initialization, press any key on the terminal or on the computer running the terminal emulation
software to access the Console menu interface.

The terminal can be connected at any time, even when the switch is already turned on.

2. Once the Console Main Menu is displayed, type the number corresponding to Network
Configuration and press Enter .

3. Type 1 and press Enter to set your network speed. For best performance, set the switch at the
same speed as the Ethernet switch to which it is attached. Press Enter to return to the Console
Network Configuration menu.

4. Type 2 and press Enter to specify whether you are using a static or DHCP address.

A static IP configuration can be used to provide a user-defined IP address, netmask or prefix
length and default gateway for the switch.

DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When
DHCP is selected, the IP address, netmask or prefix length and default gateway settings are
automatically assigned to the switch and can not be modified by a switch user.

If you are using the DHCP option, configure your DHCP device to provide an IP address to the
switch and then go to step 6.

5. Select the remaining options from the Network Configuration menu to finish the configuration
of your switch with an IP address, netmask or prefix length and default gateway.

6. Type 0 (zero) and press Enter to return to the Console Main menu.

7.2 Other Console Main Menu Options

Besides the Network Configuration option, the Console Main Menu of the switch features the following
menu items: Firmware Management, Enable Debug Messages, Set/Change Password, Restore Factory
Defaults, Reset Switch, Set Web Interface Ports and Exit. Each menu item is discussed in this section.

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 47

7.2.1 Firmware management

This menu contains the Flash Download selection. For more information, see Tools - Rebooting and

Upgrading on page 30.

7.2.2 Enable debug messages

This menu option turns on console status messages. Because this can significantly reduce performance,
only enable debug messages when instructed to do so by Technical Support. When you are finished
viewing the messages, press any key to exit this mode.

7.2.3 Set/Change password

This menu option allows enabling and disabling of serial port security, which locks the serial port with a
user-defined password.

7.2.4 Restore factory defaults

This menu option restores all switch options to the default settings.

7.2.5 Reset appliance

This menu option allows you to execute a soft reset of the appliance.

7.2.6 Set web interface ports

The switch uses ports 80 and 443 for HTTP and HTTPS port numbers, respectively. The user can modify
or specify alternate ports.

NOTE: A reboot of the switch is required to use new port numbers.

7.2.7 Exit

This menu selection returns you to the ready prompt. If the Console menu interface password is enabled,
you must exit the Console Main menu so that the next user is prompted with the Password login window.

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 48

8 APPENDICES

Appendix A: MIB SNMP Traps

The switch has the ability to send audit events to an SNMP Manager. The SNMP traps are defined in an
SNMP Trap MIB.

The Trap MIB file can be uploaded from the switch using the Save Trap MIB function. The uploaded Trap
MIB file can then be loaded into an SNMP Trap Receiver application.

This appendix describes the trap events that can be generated by the switch. Although care has been
taken to keep the information in this appendix up to date, the actual Trap MIB file contains the most
accurate trap information.

An SNMP manager can access MIB-II objects of the switch using the IPv4 or IPv6 protocols.

By design, the enterprise specific MIB objects within the switch cannot be accessed using SNMP.

The switch trap definitions use the structure described in the following Request For Comments (RFCs).

• RFC-1155-SMI - Describes the common structures and identification scheme for the definition
of management information for use with TCP/IP-based Internet.

• RFC-1212 - Describes the format for producing concise and descriptive MIB modules.

• RFC-1213-MIB - Describes the Internet standard MIB-II for use with network management
protocols in TCP/IP-based inter-networks.

• RFC-1215 - Describes the SNMP standardized traps and provides a means for defining
enterprise-specific traps. The specific objects reported by each trap are defined in the Trap
MIB file which is uploaded from the switch. The following table is a list of the generated trap
events.

Table A.1 Generated Trap Events

TRAP EV ENT TRAP NUMBER

User Authentication Failure 1

User Login 2

User Logout 3

Target Session Started 4

Target Session Stopped 5

Target Session Terminated 6

Traps 7-8are Unused 7-8

User Added 9

User Deleted 10

User Modified 11

Reboot Started 12

Image File Upgrade Started 13

Image File Upgrade Results 14

IQ module Added 15

IQ module Removed 16

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TRAP EV ENT TRAP NUMBER

Target Device Name Changed 17

Tiered Switc h Added 18

Tiered Switc h Removed 19

Tiered Switc h Name Changed 20

Configuration File Loaded 21

User Database File Loaded 22

Traps 23-32 are Unused 23-32

User Locked 33

User Unlocked 34

IQ Module UpgradeStarted 35

IQ Module I mage U pgradeResult 36

IQ Module Restarted 37

Virtual Media Session Started 38

Virtual Media Session Stopped 39

Virtual Media Session Terminated 40

Virtual Media Session Reserved 41

Virtual Media Session Unreserved 42

Virtual Media Session Mapped 43

Virtual Media Drive Unmapped 44

Traps 45-75 are Unused 45-75

Smart Card Inserted 76

Smart Card Removed 77

Traps 78-79 are Unused 78-79

Aggregated Target Device Status Changed 80

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 50

Appendix B: Setup Port Pinouts

The switch setup port is an 8-pin modular jack. The setup port pinouts and descriptions are provided in
the following figure and table.

Figure A.1 Setup Port Pinouts

Table A.2 Console/Setup Port Pinout Descriptions

PIN NUMBER DESCRIPTION PIN NUMBER DESCRIPTION

1 No Connection 5 Transmit Data (TXD)

2 No Connection 6 Signal Ground (SG)

3 No Connection 7 No Connection

4 Receive Data (RXD) 8 No Connection

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 51

Appendix C: Using Serial IQ Modules

The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from
the switch local port, the OBWI or by using the switch software. All serial data coming from the device is
read-only. The data is displayed in a VT100 window, placed into a video buffer and sent to the switch as
though it came from a VGA device. Likewise, keystrokes entered on a keyboard are sent to the attached
device as though they were typed on a VT100 terminal.

C.1 Serial IQ module modes

The following modes can be accessed from the serial IQ module:

• On-Line: This mode enables you to send and receive serial data.

• Configuration: This mode enables you to specify switch communication parameters, the
appearance of the Terminal Applications menu and key combinations for specific actions and
macros.

• History: This mode enables you to review serial data.

C.2 Configuring the serial IQ module

NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.

Pressing Ctrl-F8 activates the Configuration window of the IQ module’s Terminal Applications menu, which
enables you to configure your serial IQ module.

NOTE: When any Terminal Applications menu is active, pressing Enter saves changes and returns you
to the previous window. Pressing Escape returns you to the previous window without saving changes.

Within the Terminal Applications menu’s Configuration window, you can modify the following options:

• Baud Rate: This option allows you to specify the serial port communications speed. Available
options are 300, 1200, 2400, 9600, 19,200, 34,800, 57,600 or 115,200 bps. The default value is

9600.

• Parity: This option allows you to specify the communications parity for the serial port. Available
options are EVEN, ODD or NONE. The default value is NONE.

• Flow Control: This option allows you to specify the type of serial flow control. Available options
are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is NONE. If you
select a bps rate of 115,200, the only available flow control is RTS/CTS (hardware).

• Enter Sends: This option enables you to specify the keys that are transmitted when Enter is
pressed. Available options are CR (Enter), which moves the cursor to the left side of the window
or CR LF (Enter-Linefeed), which moves the cursor to the left side of the window and down one
line.

• Received: This option enables you to specify how the module translates a received Enter
character. Available options are CR (Enter) or CR LF (Enter-Linefeed).

• Background: This option changes the window’s background color. The currently selected color
displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow, Green,
Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is
Black. This value cannot be identical to the Normal Text or Bold Text value.

• Normal Text: This option changes the window’s normal text color. The currently selected color
displays in the option line as it is changed. Available colors are Grey, Light Grey, Yellow, Green,
Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is
Grey. This value cannot be identical to the Bold Text or Background value.

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• Bold Text: This option changes the window’s bold text color. The currently selected color
displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal, Cyan,
Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey. The default color is
White. This value cannot be identical to the Normal Text or Background value.

• Window Size: This option allows you to specify the window’s text width size. Available values are
widths of 80 columns or 132 columns. The length for both widths is 26 lines.

The following options for the Terminal Application menu’s Configuration window enable you to define the
function keys that perform a selected action. To specify a new function key, press and hold the Ctrl key,
then press the function key that you want to associate with the action. For example, if you want to change
the Configuration (Config) Key Sequences option from Ctrl-F8 to Ctrl-F7 , press and hold the Ctrl key and
then press F7 .

• Config Key Sequences: This option allows you to define the key combination that makes the
Terminal Application menu’s Configuration window appear. The default key sequence is Ctrl-
F8.

• On-Line Key Sequence: This option allows you to define the key sequence that displays the
On-Line mode. The default key sequence is Ctrl-F10 .

• Help Key Sequence: This option allows you to define the key combination that displays the
Help System window. The default key sequence is Ctrl-F11.

• History Key Sequence: This option allows you to define the key combination that enables
History mode. The default key sequence is Ctrl-F9.

• Clear History Key Sequence: This option allows you to define the key combination that clears
the history buffer while in History mode. The default key sequence is Ctrl-F11.

• Break Key Sequence: This option allows you to configure the key combination that generates a
break condition. The default key sequence is Alt-B.

To configure a serial IQ module:

1. Press Ctrl-F8. The Configuration window appears.

2. Select a parameter to change. You can navigate the Configuration window using the Up Arrow
and Down Arrow keys.

3. Modify the selected value using the Left Arrow and Right Arrow keys.

4. Repeat steps 2 and 3 to modify additional values.

5. Press Enter to save your changes and exit the Configuration window.

-or-

Press Escape to exit the Configuration window without saving the changes.

C.3 Creating a serial IQ module macro

Pressing the Page Down key when the Terminal Applications menu’s Configuration window is displayed
provides access to the Macro Configuration window. The serial IQ module can be configured with up to 10
macros. Each macro can be up to 128 characters in length.

To create a macro:

1. Select the serial IQ module you wish to configure and press Ctrl-F8 to activate the Terminal
Applications menu’s Configuration window.

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 53

2. When the Terminal Applications menu appears, press Page Down to view the Macro
Configuration window. The Macro Configuration window shows the 10 available macros and the
associated key sequences, if any, for each.

3. Using the Up Arrow and Down Arrow keys, scroll to an available macro number and highlight
the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any
combination of Ctrl or Alt and a single key can be used. When you have finished entering the
keystroke sequence that activates the new macro, press the Down Arrow key.

4. On the line below the macro keystroke sequence you just entered, type the keystroke
sequence that you wish the macro to perform.

5. Repeat steps 3 and 4 to configure additional macros.

6. When finished, press Enter to return to the previous window.

C.4 Using history mode

History mode allows you to examine the contents of the history buffer, which contains the events that
have occurred.

The serial IQ module maintains a buffer containing 240 lines minimum or 10 windows of output. When the
history buffer is full, it adds new lines at the bottom of the buffer and delete the oldest lines at the top of
the buffer.

NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the
following procedure are the default values. These key combinations can be changed using the
Terminal Applications menu.

To use History mode:

1. Press Ctrl-F9 . The mode displays as History.

2. Press one of the following key combinations to perform the indicated action:

• Home: Move to the top of the buffer.

• End: Move to the bottom of the buffer.

• Page Up: Move up one buffer window.

• Page Down: Move down one buffer window.

• Up Arrow: Move up one buffer line.

• Down Arrow: Move down one buffer line.

• Ctrl-F8 : Enters Configuration mode. The Configuration window appears.

• Ctrl-F9 : While in Configuration mode, returns to the previous window with History mode
enabled.

• Ctrl-F10 : While in Configuration mode, returns to the previous window with On-Line mode
enabled.

• Ctrl-F11 : Clears the history buffer. If you choose this option, a warning window appears.
Press Enter to delete the history buffer or Escape to cancel the action. The previous
window reappears.

3. When finished, press Ctrl-F10 to exit History mode and return to On-Line mode.

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C.5 Serial IQ module pinouts

The following table lists the pinouts for the serial IQ module.

Table A.3 Serial IQ Module Pinouts

DB9- F PIN HOST SIGNAL NAME DESCRIPTION SIGNAL FLOW SRL SIGNAL NAME DESCRIPTION

1 DCD - Data Carrier Detect Out of SRL DTR - D ata TerminalReady

2 RXD - Receive Data Out of SRL T XD - Transmit Data

3 TXD - Transmit Data In to SRL RXD - Receive Data

4 DTR - Data T erminal Ready In to SRL DSR - Data Set Ready

5 GND - Signal Ground N/A GND - Signal Ground

6 DSR - Data Set Ready Out of SRL DTR - Data Terminal Ready

7 RTS - Request to Send In to SRL CTS - Clear to Send

8 CTS - Clear t o Send Out of SRL RTS - Request to Send

9 N/C - Not Connected N/A N/C - Not Connected

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 55

Appendix D: Sun Advanced Key Emulation

Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on the
local port USB keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and
hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys
in the following table as you would use the advanced keys on a Sun keyboard. For example: For Stop+A ,
press and hold Ctrl+Shift+Alt and press Scroll Lock , then F1+A .

These key combinations work with the USB, USB2 and VMC IQ modules and Avocent USB, USB2 and VMC
IQ modules. With the exception of F12 , these key combinations are not recognized by Microsoft Windows.
Using F12 performs a Windows key press. When finished, press and hold Ctrl+Shift+Alt and then press the
Scroll Lock key to toggle Sun Advanced Key Emulation mode off.

Table A.4 Sun Key Emulation

COMPOSE APPLICATION

Compose keypad

Power F11

Open F7

Help Num Lock

Props F3

Front F5

Stop F1

Again F2

Undo F4

Cut F10

Copy F6

Paste F8

Find F9

Mute keypad /

Vol.+ keypad +

Vol.- keypad -

Command (left)

Command (left)

Command (right)

ENDNOTES:

1

Windows 95104-key k eyboard.

2

The Command key is the Sun Meta (diamond) key.

2

2

2

F12

Win (GUI) left

Win (GUI) right

1

1

1

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Appendix E: UTP Cabling

This appendix discusses various aspects of connection media. The switch system utilizes UTP cabling.
The performance of the system depends on high quality connections. Poor quality or poorly installed or
maintained cabling can diminish switch system performance.

NOTE: This appendix is for information purposes only. Please consult with your local code officials
and/or cabling consultants prior to any installation.

E.1 UTP copper cabling

The following are basic definitions for the three types of UTP cabling that the switch supports.

• CAT5 (4-pair) high performance cable consists of twisted pair conductors, used primarily for
data transmission. The twisting of the pairs gives this cable some immunity from the infiltration
of unwanted interference. CAT5 cable is generally used for networks running at 10 or 100
Mbps.

• CAT5E (enhanced) cable has the same characteristics as CAT5, but is manufactured to
somewhat more stringent standards.

• CAT6 cable is manufactured to tighter requirements than CAT5E cable. CAT6 has higher
measured frequency ranges and significantly better performance requirements than CAT5E
cable at the same frequencies.

E.2 Wiring standards

There are two supported wiring standards for 8-conductor (4-pair) RJ45 terminated UTP cable: EIA/TIA
568A and B. These standards apply to installations utilizing UTP cable specifications. The switch system
supports either of these wiring standards. The following table describes the standards for each pin.

Table A.5 UTP wiring standards

PIN EIA/TIA 568A EIA/TIA 568B

1 white/green white/orange

2 green orange

3 white/orange white/green

4 blue blue

5 white/blue white/blue

6 orange green

7 white/brown white/brown

8 brown brown

E.3 Cabling installation, maintenance and safety tips

The following is a list of important safety considerations that should be reviewed prior to installing or
maintaining your cables:

• Keep all UTP runs to a maximum of 30 meters each.

• Maintain the twists of the pairs all the way to the point of termination or no more than one-half
inch untwisted. Do not skin off more than one inch of the jacket while terminating.

• If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.
Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior.

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• Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten the
ties.

• Cross-connect cables where necessary, using rated punch blocks, patch panels and
components. Do not splice or bridge the cable at any point.

• Keep the UTP cable as far away as possible from potential sources of EMI, such as electrical
cables, transformers and light fixtures. Do not tie the cables to electrical conduits or lay the
cables on electrical fixtures.

• Always test every installed segment with a cable tester. Toning alone is not an acceptable test.

• Always install jacks so as to prevent dust and other contaminants from settling on the
contacts. The contacts of the jack should face up on the flush mounted plates or
left/right/down on surface mount boxes.

• Always leave extra slack on the cables, neatly coiled in the ceiling or nearest concealed
location. Leave at least five feet at the work outlet side and 15 feet at the patch panel side.

• Choose either 568A or 568B wiring standard before beginning. Wire all jacks and patch panels
for the same wiring scheme. Do not mix 568A and 568B wiring in the same installation.

• Always obey all local and national fire and building codes. Be sure to firestop all the cables that
penetrate a firewall. Use plenum-rated cable where it is required.

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 58

Appendix F: Technical Specifications

Table A.6 AutoView Switch Technical Specifications

CATEGORY VAL UE

Number of Ports

Type Avocent PS/2, PS2M, USB, Sun, USB2 and VMC modules

Connectors 8-pin modular (RJ45)

Sync Types Separate horizontal and vertical

Input Video Resolution

Target Resolutions

Supported Cabling 4-pair UTP, 30 meters maximum length

Dimensions

Form Factor 1U or0U rack mount

Dimensions
(w x h x d)

Weight (without cables)

Setup Port

Number 1

Protocol RS232 serial

Connector 8-pin modular (RJ45)

Local Port

Quantity andType

Network Connection

Number 2

Protocol 10/100 Ethernet

AutoView 2108/3108: 8AHI/ARI

AutoView 2216/3216: 16 AHI /ARI

Standard
640 x 480 @ 60Hz
800 x 600 @ 75Hz
960 x 700 @ 75Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
1600 x 1200 @ 60 Hz
Widewindow
800 x 500 @ 60Hz
1024 x 640 @ 60 Hz
1280 x 800 @ 60 Hz
1440 x 900 @ 60 Hz
1680 x 1050 @ 60 Hz

Standard
1024 x 768 @ 60 Hz (preferred)
1280 x 1024 @ 60 Hz (preferred)
1600 x 1200 @ 60 Hz (preferred)
Widewindow
1280 x 800 @ 60 Hz (preferred)
1680 x 1050 @ 60 Hz (preferred)

17.00 x 1.70 x 9.42 in (43.18 x 4.32 x 23.93 cm)

AutoView 2108/3108: 5.98 lb(2.71 kg)

AutoView 2216/3216: 6.16 lb(2.79 kg)

8-port
VGA - HDD15
4 USB

16-port
2 VGA - HDD 15
8 USB

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 59

CATEGORY VAL UE

Connector 8-pin modular (RJ45)

USB Port

Number 4

Protocol USB 2.0

Power Specifications

Connectors

Type Internal

Power 18W

Heat Dissipation 47 BTU/hr

AC Input Range 100 - 240 VAC

AC Frequency 50/60 Hz auto-sensing

AC Input Current Rating 0.6A

AC Input Power (Maximum) 20 W

Ambient Atmospheric Condition Ratings

Temperature

Humidity

Safety and EMC Approvals

AutoView 2108/3108: 1IEC C14

AutoView 2216/3216: 2IEC C14

Operating: 32 to 122 degrees Fahrenheit (0to 50degrees Celsius).

Non-operating: -4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius)

Operating: 20%to 80%relative humidity (RH), non-condensing.

Non-operating: 5%to 95%relative humidity (RH), 38.7 degrees Celsius maximum wet bulb
temperature

Safety and EMC certifications for this product are obtained under one or more of the following
designations: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales
Level Model designation. The designation that is referenced in t he EMC and/or safety reports and
certificates are printed on the label applied to t his product.

Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide | 60

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