Avision AM6120 User Manual

AM6120 Color MFP
Copyrights and Trademarks
Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other product names used herein are for identification purposes only and may be trademarks of their respective companies. We disclaim any and all rights to those marks.
Warranty
The information contained in this document(s) is subject to change without
notice.
The manufacturer makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of fitness for a particular purpose.
The manufacturer shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Notes, Cautions and Warning
Notes: A note indicates further explanation or clarification. Reading this is
highly recommended.
Caution!
A caution provides additional information which, if ignored, may result in equipment malfunction or damage.
Warning!
A warning provides additional information which, if ignored, may result in a risk of personal injury.
To avoid hazardous electric shock or fire, do not remove any covers or screws other than those specified in this manual.
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Warning!
Only use the AC adapter (Model: ADP-50ZB, Manufacturer: Delta Electronics Inc.) included with the equipment. Using other AC adapters may cause an electric shock or fire.
Caution!
Disconnect the power plug by pulling the plug, not the cable. Do not touch the metal fingers of the ADF pad module. The edges are sharp and touching them may result in injury.
Precautions
Do not install the equipment near heating or air conditioning units.
Do not install the equipment in a humid or dusty place.
Be sure to use the proper AC power source.
Place the equipment securely on an even, flat surface. Tilted or uneven
surfaces may cause mechanical or paper-feeding problems.
Retain the box and packing materials for shipping purposes.
Notice
Important
Do not make copies of any item for which copying is prohibited by law.
Copying the following items are normally prohibited by the local law:
Bank bills, revenue stamps, bonds, stock certificates, bank drafts, checks, pass-ports, driver's licenses.
This machine is equipped with a function that prevents making counterfeit bank bills. Due to this, images similar to bank bills may not be copied properly.
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Contents
1 GETTING STARTED..................................................................1-2
INTRODUCTION.................................................................................................. 1-2
FEATURES............................................................................................................ 1-2
EXTERNAL VIEW ................................................................................................ 1-4
THE FRONT VIEW .................................................................................... 1-4
THE REAR VIEW....................................................................................... 1-5
THE CONTROL PANEL ............................................................................. 1-6
PRINTER STATUS PANEL...................................................................... 1-10
SWITCHES ............................................................................................... 1-11
LED DISPLAY ........................................................................................... 1-13
PREINSTALLATION INFORMATION............................................................... 1-16
INTERNET COMMUNICATION FEATURES.................................................... 1-19
SCAN TO E-MAIL.................................................................................... 1-19
SCAN TO FTP .......................................................................................... 1-19
SCAN TO FTP .......................................................................................... 1-20
2 INSTALLING YOUR MACHINE .............................................2-1
MINIMUM CONFIGURATION REQUIREMENTS.............................................. 2-1
CHECKING PACKAGE CONTENTS ................................................................... 2-2
INSTALLING THE AM6120 PRINTER .............................................................. 2-3
MOVING YOUR PRINTER ...................................................................... 2-21
INSTALLING THE AM6120.............................................................................. 2-23
INSTALLING THE PAPER FEED TRAY AND PAPER SUPPORT ........ 2-23
INSTALLING THE PAPER STOPPER .................................................... 2-24
INSTALLING THE AM6120.............................................................................. 2-25
INSTALLING THE CABLES AND PRINTER DRIVER.................................... 2-28
CONNECTING THE ADF CABLE ........................................................... 2-28
CONNECTING THE NETWORK CABLE................................................ 2-28
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CONNECT THE PRINTER CABLE.......................................................... 2-29
CONNECTING TO POWER .................................................................... 2-30
INSTALLING THE PRINTER DRIVER................................................... 2-33
INSTALLING THE NETWORK PRINTER DRIVER................................. 2-33
INSTALLING TWAIN DRIVER (SCANNER DRIVER) AND LOCAL
PRINTER DRIVER ....................................................................................2-37
INSTALLING NETWORK SETUP TOOL................................................ 2-42
3 CONFIGURING YOUR MACHINE.........................................3-1
CONFIGURING THE MACHINE FROM THE CONTROL PANEL..................... 3-2
CONFIGURING THE MACHINE FROM THE WEB PAGE................................ 3-2
CONFIGURATION ITEMS .................................................................................. 3-4
CONFIGURING MANAGEMENT ITEMS ................................................. 3-8
CREATING YOUR E-MAIL ADDRESS BOOK................................................. 3-10
CREATING YOUR ADDRESS BOOK BY THE HOMEPAGE OF AM6120
.................................................................................................................. 3-10
CREATING YOUR ADDRESS BOOK BY NETWORK SETUP TOOL .. 3-13
CREATING YOUR FILING PROFILE(DESTINATION) .................................. 3-16
CREATING YOUR FILING PROFILE (DESTINATION)BY THE
HOMEPAGE OF THE AM6120............................................................... 3-16
CREATING YOUR FILING PROFILE (DESTINATION) BY THE
NETWORK SETUP TOOL ....................................................................... 3-20
EXPLANATION OF FILING PROTOCOL............................................... 3-23
PRINTER SETTINGS IN WINDOWS .............................................................. 3-30
PRINTER DRIVER SETTINGS ............................................................... 3-30
PRINTING PREFERENCES IN WINDOWS APPLICATIONS.............. 3-31
“SETUP”TAB ............................................................................................. 3-32
“COLOR” TAB........................................................................................... 3-34
SETTING FROM WINDOWS CONTROL PANEL.................................. 3-35
“GENERAL” TAB....................................................................................... 3-35
“ADVANCED” TAB ................................................................................... 3-36
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COLOR PRINTING ............................................................................................ 3-38
FACTORS THAT AFFECT THE APPEARANCE OF PRINTS ................ 3-38
DIFFERENCES BETWEEN THE RANGE OF COLOURS A MONITOR OR
PRINTER CAN REPRODUCE................................................................... 3-38
VIEWING CONDITIONS ......................................................................... 3-39
PRINTER DRIVER COLOUR SETTINGS ................................................ 3-39
MONITOR SETTINGS.............................................................................. 3-39
HOW YOUR SOFTWARE APPLICATIO DISPLAYS COLOUR............... 3-40
PAPER TYPE .............................................................................................3-40
TIPS FOR PRINTING IN COLOUR........................................................ 3-40
PRINTING PHOTOGRAPHIC IMAGES ................................................... 3-40
PRINTING FROM MICROSOFT OFFICE APPLICATION ...................... 3-40
PRINTING SPECIFIC COLOURSE.G. A COMOPANY LOGO........ 3-41
ACCESSING THE COLOURS MATCHING OPTIONS ......................... 3-41
SETTING THE COLOURS MATCHING OPTIONS................................. 3-42
USING THE COLOUR SWATCH FEATURE............................................ 3-43
USING THE COLOUR CORRECT UTILITY ............................................ 3-45
4 OPERATING YOUR MACHINE...............................................4-1
LOADING PAPER................................................................................................. 4-2
NOTICE ON USING THE ADF................................................................. 4-2
PLACING DOCUMENT IN THE ADF ....................................................... 4-3
PLACING DOCUMENT(S) ON THE GLASS ...........................................4-4
SENDING YOUR DOCUMENT TO E-MAILS .................................................... 4-5
BASIC OPERATION .................................................................................. 4-5
ADVANCED OPERATION......................................................................... 4-7
SENDING YOUR DOCUMENT TO FILING SERVERS..................................... 4-9
BASIC OPERATION .................................................................................. 4-9
ADVANCED OPERATION....................................................................... 4-11
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MAKING COPIES .............................................................................................. 4-13
PAPER RECOMMENDAIONS ................................................................. 4-13
CASSETTE TRAY...................................................................................... 4-14
MULTIPURPOSE TRAY .............................................................................. 4-1
FACE DOWN STACKER............................................................................. 4-1
FACE UP STACKER.................................................................................... 4-1
LOADING PAPER ...................................................................................... 4-2
CASSETTE TRAY........................................................................................ 4-2
MULTIPURPOSE TRAY .............................................................................. 4-5
BASIC OPERATION .................................................................................. 4-6
ADVANCED OPERATION......................................................................... 4-7
CHANGING SCALING ............................................................................... 4-9
CHANGING COPY QUALITY ...................................................................4-10
ADJUSTING DENSITY............................................................................. 4-11
INCREASING COPY COUNT................................................................... 4-12
TO USE AM6120 MFP AS A SCANNER ......................................................... 4-13
A GLANCE OF THE USER INTERFACE ................................................ 4-15
5 TROUBLESHOOTING...............................................................5-1
INFORMATION CODE AND MESSAGE............................................................ 5-1
THE MESSAGE DURING INITIALIZATION........................................... 5-1
THE MESSAGE DURING COPYING........................................................ 5-2
THE MESSAGE DURING NETWORKING............................................... 5-7
THE MESSAGE DURING SENDING E-MAILS ...................................... 5-9
THE MESSAGE DURING FILING.......................................................... 5-13
CLEARING A PAPER JAM................................................................................. 5-17
CLEARING PAPER JAMS.................................................................................. 5-18
REMOVING THE ABNORMAL LINE IMAGE................................................... 5-27
CLEANING THE ADF UNIT.............................................................................. 5-28
REPLACING THE ADF PAD.............................................................................. 5-29
CLEANING THE GLASS.................................................................................... 5-31
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REPLACING CONSUMABLE ITEMS................................................................ 5-32
TONER CARTRIDGE REPLACEMENT ................................................... 5-33
IMAGE DRUM REPLACEMENT .............................................................. 5-40
REPLACING THE BELT UNIT ................................................................ 5-45
FUSER REPLACEMENT .......................................................................... 5-48
INSTALLING ADDITIONAL MEMORY.................................................. 5-51
MEMORY UPGRADE................................................................................. 5-51
TECHNICAL SUPPORT ..................................................................................... 5-55
APPENDIX..............................................................................................a
QUICK GUIDE .........................................................................................................a
SPECIFICATIONS ...................................................................................................c
INDEX.......................................................................................................................h
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2
1 Getting Started
Introduction
Thank you for purchasing our AM6120, an internet appliance. The
AM6120 offers an unprecedented document delivery technology,
transmitting paper documents electronically over the internet.
With the AM6120, you can instantly scan paper-based document
and deliver the electronic image to various destinations including
e-mail addresses, printers, ftp servers or someone else’s computer
on the network. The new way to distribute documents is faster,
more cost effective, and safer than any traditional methods such as
fax, mail, or courier.
Features
Scan to E-mail:
Connected to an Ethernet network and a SMTP server, the AM6120 allows you to transmit document(s) over the internet via e-mail. With a touch of the e-mail key and the selection of your recipients' e-mail addresses, the document(s) is/are first scanned and converted into an image file, and then transmitted to remote
recipients within minutes.
Scan to FTP:
The AM6120 allows you to send scanned documents to a server or a
personal computer’s file folder over intranet with FTP(File Transfer Protocol), HTTP(Hypertext Transfer Protocol), CIFS(Common Internet File System) protocol. The scan to filing feature off-loads the mail server from handling large attachments.
Getting Started
1-
Digital Copying:
With an intuitive control panel, making digital copy becomes fast and easy.
Network/PC Printing
The AM6120 is able to perform network or PC printing since it is installed in a network environment.
Scanning
After installing the scanner driver and connecting the USB cable to your computer, the AM6120 can be used as a scanner. You can
used various scanning feature to modify your scanned image.
Multiple Pages Sending:
With the Auto Document Feeder, AM6120 allows a stack of 50-page document(s) to be continuously scanned at one time in reliable
quality to increase your efficiency.
Address Book/Profiles Managing:
The AM6120 provides a convenient way to manage all the e-mail addresses and profiles (filing destinations). Simply typing the machine's IP address in the URL field of your browser, AM6120 web page will be prompted. This web page allows you to create up to 100 e-mail addresses and several filing destinations to manage your document.
1-3
External View
The Front View
1
2
6
7
8
9
10
3
4
5
11
12
13
1. Auto document feeder (ADF) unit.
2. Lower support.
3. Status panel Show status.
4. Front cover release (lift).
5. Paper trayStandard blank paper tray. Hold up to 300 sheets of
6. ADF paper tray and ADF paper supportLload multi-page document up
7. Document cover
8. AM6120 control panel Display AM6120 status and operation button.
9. Upper support
10. Lock switchTo lock or release the AM6120.
11. Manual tray release button (2)Press down.
12. Multipurpose feed trayTo load heavy paper, envelope, and other type
13. “ON/OFF”power swtich.
2
80g/m
to 50 sheets of plain paper.
of print media.
paper.
Getting Started
1-4
5
The Rear View
7
8
9
1 2 3
4
5
6
1. RJ-45 network port: To connect an ethernet cable.
2. Cable socket: To fix the cables.
3. Power adapter: To connect power.
4. Copy port: To connect printer.
5. Printer USB port: To connect the AM6120 (max. length: 2 meters)
6. Printer power socket: To connect printer power cable.
7. ADF cable: To connect the ADF unit.
8. USB port: To connect the computer.
9. ADF port: To connect ADF cable.
10. Power switch: To open or close power of the AM6120.
11. Rear paper stacker: Hold 100 sheets of plain paper. (face up)
10
11
11
1-
6
When the rear paper stacker is folded down, paper exists through the rear of the printer and is stacked here face up. This is mainly used for heavy print media. When used in conjunction with the multipurpose feed tray, the paper path through the printer is essentially straight. This avoids bending the paper around curves in the paper path and enalbes feeding of up to 203g/m
2
meida.
The Control Panel
The Scaling Area:
Used to reduce document down to 25% or enlarge it up to 400%.
1. Increase scaling in 1% increment up to 400%
2. Decrease scaling in 1% Decrement down to 25%
3. Select scaling from the preset percentages (70%78%
86%93%100%115%127%141%)
Getting Started
1-
(93%)
1 2
3
7
Used to select copy quality.
Used to select density level.
Numeric Keypad:
Used to enter network parameter or copy count.
LCD-display and Function Keys:
Used to display current operation and select a working mode.
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8
Function Keys and Others:
Used to indicate the number of copies.
Used to choose the copy mode. (also the default working mode)
Used to choose the Scan to e-mail, or Scan to Server mode.
Used to execute the additional settings of “copy” and “network scan” mode. (The settings are available only for three minutes. After three minutes, the settings will return to default value.)
Used to move the cursor up/down/left/right in the LCD. The up/down keys can be used to switch the indication of the function. The left key can be used to return to the upper level of the setting. The right key can be used to go to the lower level of the setting.
Getting Started
1-
Used to select and confirm current selections for the settings.
Used to cancel selections and go back to upper level of the setting. The key is also used to cancel previous input.
Used to indicate the existing FTP address for “network scan” function. This key is only available in “network scan” mode.
Used to indicate the existing E-mail address for “network scan” function. This key is only available in “network scan” mode.
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Start & Other Keys:
Used to select special requirement or the start key to send or copy your document(s).
Used to set up the printer and the scanner.
Used to change scanner setting to factory default
value.
Used to go to sleep mode immediately. ( A continuous press is invalid )
Power LED indicates power on and ready status. Alarm LED indicates error status. Sleep LED indicates power saving status.
Used to send or copy the document(s) in black and white.
Used to send or copy the document(s) in colors.
Used to stop every operation (LCD indication shifts to stand-by screen of each function) but not effect all settings.
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0
Printer Status Panel
The Status Panel allows operator intervention and indicates both when the printer is operating normally and when it requires attention. Detailed printer status is provided by the Status Monitor.
The Status Panel incorporates 4 LEDs and 2 push-button switches as follows:
1. Power (Ready) LED (green)
2. Paper LED (amber)
3. Consumable LED (amber)
4. Alarm LED (amber)
5. ON LINE switch
6. CANCEL switch
The switches enable printer operation while the LEDs display the status of the printer operation.
Getting Started
1-1
SWITCHES
Operation
The switches are labelled ON LINE and CANCEL and each has
three modes of operation as follows:
Operation Description
Momentary
press
(Press 1)
2-second press (Press 2)
5-second press (Press 5)
Function
The results of operating the switches in different contexts are summarised below.
pressing
ON LINE (idling mode)
OFF LINE (idling mode)
ON LINE (data being received, processing or printing)
Press the switch and release it within 2 seconds of
pressing it.
Press the switch and release it between2 and 5 seconds after pressing it. The operation starts immediately the switch is released (except at job cancellation).
Press the switch and hold it for 5 seconds or more. The operation starts 5 seconds after pressing the switch, even if you hold it pressed for more than 5 seconds.
ONLINE switch CANCEL switch Status before
Press 1 Press 2 Press 3 Press 4 Press 5
Shifts to OFF
Shifts to ON
Shifts to OFF
PRINT Menu Map (*1)
PRINT Menu Map (*2)
- - - Cancel
Demo Prints
Demo Prints (*2)
- - -
- - -
Job
(*3)
Press 6
-
1-11
2
pressing
Requesting
manual feed, no
paper in MP Tray
or wrong paper
size
No paper in Tray
1 or Tray 1 open
Memory
overflow or
invalid data
Paper Jam
After the waste
toner has
become full,
cover open/close
ONLINE switch CANCEL switch Status before
Press 1 Press 2 Press 3 Press 4 Press 5 Press 6
Starts
paper
supply
- -
Recover
from the
error and
shifts to
ON LINE
- -
Recognises
the toner
has been
replaced
- - - Cancel
Jobs (*3)
- Cancel
Jobs (*3)
- - - -
- - - -
Recognises
the toner
has not
been
replaced
-
-
*1: The Menu Map (or Status Page) provides details of printer settings and status
information.
*2: Shifts to ON LINE after printing has started.
*3: Executes job cancellation 2 seconds after start of switch operation (even if the
switch is held down longer).
Getting Started
1-1
LED Display
General
Printer status (as indicated by the LEDs) can be broadly categorised as follows:
1. Normal status: the printer is operating normally e.g. it is
ON LINE or processing.
2. Warning status: you can continue to use the printer
without intervention but an error may result.
3. Error status: you cannot continue to use the printer.
Intervention is required to recover from the error. Fatal errors are irrecoverable and require a service call.
When several different status situations occur concurrently, only the status with the highest priority is displayed on the LEDs. Warning status combined with the highest-priority normal status is displayed on the LEDs.
Function
A summary of the functions of each LED is given below:
LED Function
Power
Ready
Indicates POWER ON, ON LINE, OFF LINE, power saving, data
receiving, printing, job cancelling, warming up, density
adjustment/temperature adjustment in progress
Paper Indicates paper out warning/alarm, manual feed request
Consumable
Alarm Indicates paper jam, cover open error
Indicates consumables life warning/alarm, consumables installation error
1-13
Illumination and meaning
To be able to indicate a large number of status situations both individually and in combination, the LEDs are illuminated as follows: The Status Monitor provides a readable description of the printer status corresponding to the indications of the LEDs.
If you have the Status Monitor Preferences set to Pop up on alerts, this readable message will be presented on screen
whenever an abnormal condition occurs.
LED Illumination Status
Power (Ready) Green
OFF Power OFF
ON ONE LINE (idle)
Blinking 12S cycle OFF LINE (this blinking
Blinking 2500mS cycle) Data being received,
Blinking 3(120 mS cycle) Job cancelling in progress
Blinking 44.5S ON and
500mS OFF
OFF ON LINE
ON A warning is indicated
Blinking 12S cycle An error has occurred but
pattern always takes place
while an error is
occurring)
printing, warming up,
density
adjustmnet/temperature
adjustmnet in progress
Power saving mode
(printing possible)
printing can continue if
you press the ON LINE or
CANCEl switch.
Getting Started
1-14
5
Paper,
Consumable,
Alarm (Amber)
Blinking 3(120 mS cycle) A serious error has
Blinking 2(500 mS cycle) An error has occurred.
You need to replace
consumables or remove
jammed paper, for
example. The printer
then recovers from the
error and printing
becomes possible again.
occurred. Rebooting or a
service call is required.
1-1
6
Preinstallation Information
The AM6120 has to be setup properly on your network to perform scan to e-mail and scan to FTP functions. In order for other network devices to find the AM6120 on the network, the following network parameters have to be set.
DHCP Enable:
IP Address:
Subnet Mask:
Gateway IP:
DNS Server:
SMTP Server:
SMTP Port:
POP3 Port:
POP3 Port:
Explanation of contents:
1. DHCP Enable: Obtain IP/subnet/gateway addresses automatically from DHCP server.
2. IP Address: The Internet Protocol (IP) address assigned to your machine by your network administrator.
3. Subnet Mask:
4. Gateway IP: The gateway IP address assigned by your
5. SMTP Server:
The net mask address assigned by your network administrator.
network administrator. The IP address of your SMTP Mail Server
assigned by your network administrator.
Getting Started
1-1
7
6. SMTP Port: The port number of your SMTP Mail Server.
7. DNS server: The IP address of DNS Server assigned by your network administrator.
8. POP3 Server: The IP address of your POP3 server.
9. POP3 Port The port number of your POP3 Server. Please enter the DNS name or IP and port
number of your POP3 server if your mail server requires POP3 authentication before sending e-mails from the machine.
1-1
Note:
1. DHCP server: With DHCP (Dynamic Host Configuration
Protocol), a host can automatically be given a unique IP address each time it connects to a network--making IP address management an easier task for network administrators. If the DHCP server is available from your network, you do not need to enter TCP/IP, subnet mask, gateway, and DNS information. Instead, this information will be automatically given for the AM6120.
2. IP Address: An IP (Internet Protocol) address uniquely
identifies a host connection to an IP network. System administrator or network designer assigns the IP address. The IP address consists of two parts, one identifying the network and the one identifying your node.
The IP address is usually written as four numbers separated
by periods. Each number can be zero to 255. For example,
10.1.30.186 could be an IP address.
3. SMTP: Stands for Simple Mail Transfer Protocol. It is the
main communication protocol used to send and receive e-mail on the Internet.
4. DNS: Stands for Domain Name System. The DNS server
identifies hosts via names instead of IP addresses. If the DNS server is available on your network, you can enter the domain name instead of digits for your SMTP or POP3 servers, such as Pegasus.com.tw instead of 120.3.2.23.
5. POP3: POP3 is the latest Post Office Protocol 3, this is a
service that stores and serves e-mails for various client machines that are not connected to the Internet 24 hours a day. E-mails are held in POP3 until you log on.
Getting Started
1-18
AM6120
Internet Communication Features
Scan to E-mail
The AM6120 allows you to deliver your scanned document to e-mail addresses on the network. The document is first scanned and converted to a standard PDF, JPEG, TIFF, or MTIF (Multi-page TIFF) file format and then transmitted to remote recipients simultaneously as an e-mail attachment.
When you send an e-mail to someone via the AM6120, it uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing e-mails to your SMTP mail server, and then send these e-mails to your recipients through internet.
Intranet
Internet
AM6120
PC
PC
E-mail server
PC
1-19
0
Scan to FTP
A
Through the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), or CIFS (Common Internet File System), the AM6120 allows you to save scanned document directly to a designated server or a personal computer on the network in a standard PDF, JPEG, TIFF, or MTIFF file format.
CIFS is the sharing system of Microsoft Windows. What’s unique about this filing function is to let entire corporate users share one machine to send documents to each desired file folder on a designated server or individual computer.
M6120
PC
CIFS servers (Windows)
Getting Started
1-2
2 Installing Your Machine
This chapter is specifically targeted to the persons who are responsible for the administration of the AM6120. It is recommended that the administrator read this chapter before installing the machine.
Minimum Configuration Requirements
To make the best of the AM6120, the following configuration is required:
To send e-mails from the AM6120:
y TCP/IP network
y A SMTP and a optional POP3 server
To file document(s) via intranet
y FTP, HTTP, or CIFS Protocol environment
y Windows 98, Windows NT, Windows 2000, Windows Me,
Windows XP, HTTP or FTP server
2-1
Checking Package Contents
Open two boxes and check the package contents.
Box 1
AM6120 scanner
Input Paper Tray and
Paper Support
USB cable (one for 60cm, the other 180 cm)
CD/Quick Guide Paper Stopper ADF Pad
* Be sure to use the supplied power adapter(model 077-242090-I3 made by YHI)Using other power adapter may cause malfunction
or damage to the machine which is void in the warranty.
Box 2:
AM6120 Printer
2-2
Installing Your Machine
Y-type cable (adapter)
Adapter/Power Cord
Printer Power Cable
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