Avaya 1250.225 User Guide
Avaya 1250/2250
Attendant Consoles User Guide
Avaya Communication Server 1000
Release 7.5
Document Status: Standard
Document Number: P0834426
Document Version: 02.01
Date: November 2010
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Contents
Introduction 1
Your Meridian 1 attendant console 1
Dial pad 7
The Options menu (Avaya 2250 Attendant Console) (4 line mode) 20
The Options menu (M1250) (4 line display) 25
Setting the buzz tone 27
The Options menu (Avaya 2250 Attendant Console only) (2 line display) 31
Using features 37
Before you start 38
Basic call processing 41
Answering a call 41
Extending a call to an idle extension 42
Extending a call to a busy extension (with Camp-on) 43
Extending a call to a busy extension (with Hold) 44
Holding a call on a lpk key 45
Parking a call 47
Timed recall from an unanswered extended call 48
Timed recall from an unanswered parked call 49
Recall from an extension using LINK or ATT RECALL 50
Recall from an extension using Transfer 51
Recall from an extension using Conference 52
Recall to Same Attendant 53
Calling an extension 54
Calling an outside number 55
Trunk-to-trunk call 56
Through-dialing 57
Setting up a conference call 58
Calling another attendant 60
Transferring a call to another attendant 61
Break-in (post-dial) 62
Break-in (pre-dial) 64
Break-in (busy verify) 66
Sending a warning tone to an extension in line lockout 68
Requeueing a call to the next available attendant 69
Timed Reminder Recall 70
Centrex/Exchange Line Switchhook Flash 71
Contents
Remote Call Forward 72
Call Forward/Hunt Override 75
Recovery on Misoperation of Attendant Console 76
Convenience features 77
End-to-end signalling 77
Storing an Auto Dial number 78
Calling an Auto Dial number 80
Barge-in 81
Busy Verify 84
Attendant Monitor 86
Setting up Do-Not-Disturb 92
Canceling Do-Not-Disturb 94
Overriding Do-Not-Disturb 96
Testing Do-Not-Disturb 97
Tracing a malicious call 98
Do Not Disturb 99
Night Service 100
Turning Night Service on and off 102
Enhanced Night Service 103
Turning Enhanced Night Service on and off 105
Controlling DID routes 106
Paging 108
Radio Paging - Automatic post-selection 109
Radio Paging - Manual pre-selection 110
Radio Paging - Manual post-selection 112
Radio Paging - Automatic pre-selection 113
Position Busy 114
Speaking privately (Splitting) 115
Storing a Speed Call number 117
Calling a Speed Call number 119
Storing a Stored Number Redial number ahead of time 120
Storing a Stored Number Redial number during a call 121
Redialing a stored number 122
Displaying and changing the Night Service option number 123
Enhanced Secrecy 124
Contents
Automatic Wake-Up 126
Programming a wake-up call 126
Canceling a wake-up call 128
Unanswered wake-up calls 129
Making a VIP wake-up call 130
Centralized Attendant Service (CAS) 131
Answering a call to a remote console 131
Extending a call to an idle remote extension 132
Remote recall 133
Extending a call to a busy remote extension 134
Putting a call on silent hold 135
Transferring a recall to another remote extension 136
Charge 137
Entering an account number after dialing a call 137
Calling Party Number 138
Metering calls 139
Answering meter recalls 140
Network Attendant Service (NAS) 141
Answering a call from a remote console 141
Extending a call to an idle remote extension 143
Remote recall 144
Extending a call to a busy remote extension 145
Transferring a call to another remote extension 146
Networking (ESN, ISDN) features 147
Extending a call—Off-Hook Queuing 147
Expensive Route Warning Tone 148
Charge Account 149
Authorization code 150
Network Speed Call 151
Routing control 152
Contents
Message Center 153
Taking a message 153
Delivering a message 155
Checking the status of a MSG WAITING signal 157
Supervisory features 158
Supervisory mode 158
Monitoring other attendants 159
Calling an attendant 160
Transferring a call to an attendant 161
Supervisory assistance 162
Index 163
Introduction
Your Meridian 1 attendant console
Your Meridian 1 attendant console is the leader in call-processing technology. You will find that it’s easy
to operate, because for every situation, there’s a straightforward procedure to follow.
There are well over a hundred call-processing features available to the Meridian 1 system. Your system
will have many of them, but not all, because some won’t be needed by your organization. To help you find
what you need, the features are grouped according to function.
This guide outlines the situations you could run into, and explains how to handle each one. Check which
features your organization uses. Then use the guide for reference, to brush up on a procedure that you
use only once in a while, or to learn new ones when the changing needs of your organization result in
newly installed features. There’s also a handy quick-reference card to help you provide fast and
efficient service.
Note:
Not all features described in this user guide are available in your area. Contact your
system administrator for details concerning features available to you.
M1250 or Avaya 2250 Attendant Console
The display screen is at the top of the console. You can tell which model console you have by looking at
the display screen:
The Avaya 2250 Attendant Console reads “Meridian 1” on the first line of the display screen, along wityhhh
with the date and time.
The M1250 attendant console has only the date and time on the first line of the display.
The M1250 and Avaya 2250 Attendant Consoles are virtually the same in operation. Differences between the two
consoles are noted where applicable.
Directly below the display screen is a horizontal row of eight keys, the dial pad, and a volume control. To
the left and right of these, you’ll see five columns of keys with indicators. We’ll go through these, in this
order, to give you some important background information.
This document is based on X11 release 21 software.
• • • • 1 • • • •
Introduction
The display
The display is at the top of the console. It has hinges, so you can tilt it to the angle you like. You can
choose from a number of options to have information on the display screen presented in the manner you
like best. (See “Options menu.”)
The display screen has four lines:
Line 1 displays the date and time. You can choose the format of their presentation using the Options
menu.
Line 2 gives information about the source of a call. The source information may include the number of the
extension from which the call is placed, the name of the person who is calling, and the trunk line number
for a call from outside the system. You may also see a code for the reason you received the call (these
abbreviations may vary):
— CFWD for a call that has been automatically routed to you from an extension that has been
programmed to forward all calls to you (Call Forward All Calls)
— CFNA for a call that has been automatically routed to you from an extension that has been
programmed to forward calls to you when there is no answer (Call Forward No Answer)
— HUNT for a call that has been automatically routed to you from an extension that has been
programmed to forward calls to you when it is busy (Call Forward Busy), or that has been routed
to you through a hunt chain (Hunting).
Line 3 gives information about the destination of a call. The destination information can include the
number dialed, the name of the person whose extension you dialed, and the trunk and other access codes.
• • • • 2 • • • •
Line 4 gives information about the console itself. It tells you when there are calls waiting in the queue,
whether the console is idle, active, or in position- busy or night-service mode, and when the
equipment fails.
— The MJ message means that the system has detected a major malfunction which does not permit
normal call processing. If this happens, repair service should be notified at once.
— The MN message means that the system has detected a minor malfunction which does not affect
normal call processing. If this message remains on for longer than 30 minutes, repair service
should be notified.
— The EMERGENCY message shows that the emergency transfer switch has been turned on.
When you dial a number, it shows up on the display screen. For some procedures, you will use the
asterisk ( * ) or the octothorpe ( # ), which appears as an H on the M1250 attendant console.
Introduction
The two-line display (if selected on Avaya 2250 Attendant Console)
The display is at the top of the console. It has hinges, so you can tilt it to the angle you like. You can
choose from a number of options to have information on the display presented in the manner you like
best. (See “The Options menu”.)
When you dial a number, it shows up on the display. For some procedures, you will use the asterisk ( * ),
which appears as a space, or the octothorpe (#), which appears as an H.
When your telephone is idle…
When your telephone is idle, the display looks something like this:
01-01-91 05:35:39PM
[S] MJ (STATUS) C/H CW
The first line of the display shows the date and time. You can choose the format of their presentation in
the Options menu.
The second line of the display gives information about the console itself:
The [S] appears when the console is in shift mode.
The next field on the display indicates the alarm status of the system. The following alarms are
presented on the display:
— MJ means that the system has detected a major malfunction which does not permit normal call
processing. If this happens, notify repair service at once.
— MN means that the system has detected a minor malfunction which does not affect normal call
processing. If this message remains on for longer than 30 minutes, notify repair service.
The (STATUS) field indicates the current status of the console:
— IDLE is displayed when the console is in idle mode.
— BUSY is displayed when the console is in Position Busy mode.
— NIGHT is displayed when the console is in Night Service mode.
— EMERGENCY is displayed when the emergency transfer switch has been turned on.
The next field shows whether the console is set for Centralized Attendant Service. This is set using the
horizontal row of keys below the display.
The CW indicates whether you have any calls waiting.
• • • • 3 • • • •
Introduction
When you have a call in progress…
When you have a call in progress, the display looks something like this:
DN CPND CW<>
DN CPND STATUS<>
The first line gives information about the source of the call. The source information may include the
number of the extension that placed the call, and the name of the person who is calling, or the trunk line
number for a call from outside the system. If you’ve chosen P.R.C., Taiwan or Korean as the language for
your display, this information can only be displayed in English. You may also see a code for the reason
you received the call (these abbreviations may vary):
— CFWD for a call that has been automatically routed to you from an extension that has been
programmed to forward all calls to you (Call Forward All Calls).
— CFNA for a call that has been routed to you from an extension that has been programmed to
forward calls to you when there is no answer (Call Forward No Answer).
— Hunt for a call that has been automatically routed to you from an extension that has been
programmed to forward calls to you when it is busy (Call Forward Busy), or that has been routed
to you through a hunt chain (Hunting).
The CW in the upper right indicates whether you have any calls waiting.
The second line gives information about the destination of a call and the console status.
• • • • 4 • • • •
The destination information can include the number dialed, and the name of the person whose extension
you dialed or the trunk and other access codes. If you‘ve chosen P.R.C., Taiwan or Korean as the language
for your display, this information can only be displayed in English.
The console status can be:
— IDLE when the console is in idle mode.
— ACTIVE when the console is busy on a call.
— BUSY when the console is in Position Busy mode.
— NIGHT when the console is in Night Service mode.
Introduction
Reading the display on 4 line display
If the source information is too long to fit on Line 2, an arrow appears in either the upper right or upper
left corner of the display.
If the destination information is too long to fit on Line 3, an arrow appears in either the lower right or
lower left corner of the display.
To see the rest of the information, use the console control keys to scroll through it. The console control
keys are the four middle keys in the horizontal row right under the display:
How to read the display
1. Press for Line 2.
Press for Line 3.
2. Press to move towards the beginning of the number.
3. Press to move towards the end of the number.
Reading the display on 2 line display (Avaya 2250 Attendant Console only)
If the source or destination information is too long to fit on the line, an arrow appears on the right side of
the display. To see the rest of the information, use the console control keys. The console control keys are
the four middle keys in the horizontal row right under the display:
1. Press to select Line 1.
Press to select Line 2.
2. Press to move towards the beginning of the display.
3. Press to move towards the end of the display.
• • • • 5 • • • •
Introduction
Alternating between the idle and active call display
When you have no calls in progress, you can alternate between the idle display and the active call display
by pressing the and keys.
From the idle display, press the key to show the active call display; from the active call display,
press the key to show the idle display.
You need to have the active call display showing when you want to:
Note:
— Store an auto-dial number
— Store a speed-call number
— Store a Stored Number Redial number ahead of time
• • • • 6 • • • •
Introduction
The horizontal keystrip
Directly below the display screen is a horizontal row of keys. They are:
C/H
Centralized Attendant Service — If you are the attendant at a remote location,
pressing this key automatically reroutes calls to a CAS attendant at the main
location. If you are a CAS attendant at the main location, this key enables you to
get a dial tone from a remote location to extend a call there.
Position Busy/Night Service — In normal mode, this key enables you to prevent
calls from being routed to your console. Used with the SHIFT key, this key
enables you to set up or alter Night Service-connections and put the whole
system in Night Service.
Signal Source/CGM — In normal mode, it enables you to recall the caller, or
signal an extension for busy verification purposes. Used with the SHIFT key,
when the console is idle, it enables you to scroll through screens on the Busy
Lamp Field/Console Graphics Module.
Signal Destination/Mode — In normal mode, it enables you to recall the called
party. Used with the SHIFT key, when the console is idle, it enables you to return
to the Main menu of the Busy Lamp Field/Console Graphics Module.
Dial pad
Under the horizontal keystrip and the display screen is the 12-key pushbutton dial pad. All extension and
trunk line calls are made using the dial pad. The asterisk ( * ) and the octothorpe ( # ) are also used in some
console operations, for example, when storing a number for speed calling or placing a group of
extensions in Do-Not-Disturb mode.
• • • • 7 • • • •
Introduction
Volume control
Under the dial pad is a volume control which enables you to adjust the volume of peoples’ voices.
Keys with indicators
The next section provides an explanation of the keys with indicators you find on your console. Remember,
your Meridian 1 system may not have all of the features described in this guide, and therefore may not
have all of the operating keys and indicators listed here. Indicators come on, flash at different speeds, and
go off at various points during a procedure to indicate something important. The meaning of the activity
of an indicator depends on the situation.
Vertical keystrip 1: Trunk Group Busy keys
• • • • 8 • • • •
At the far left, you will find a row of ten Trunk Group Busy keys and indicators.
The Trunk Group Busy keys enable you to deny users access to trunk groups from 0 to 9 (0 to 7 on the
M1250) and have calls to those trunk groups sent to your console instead. The trunk group indicators
show the status of each group of trunks:
steadily lit — You have busied out all trunks in the group by putting the console into shift mode, and then
pressing the Trunk Group Busy key. With the console in SHIFT mode, press the Trunk Group Busy key
again to turn the indicator off and permit access to the trunk group.
flashing — All trunks in the group are busy.
Your console may be set up so that the two leftmost rows of keys with indicators act as
Note:
incoming call indicator (ICI) keys in regular mode, and as Trunk Group Busy keys in shift mode. In
this case, the right-pointing half-diamond indicators correspond to the ICIs, while the left-pointing
half-diamond indicators correspond to the trunk groups.
Introduction
Vertical keystrip 2: Incoming Call Identification keys
The next row contains ten Incoming Call IIndicator (ICI) keys and indicators. These identify the type of call
coming to your console, such as internal, external, WATS, tie trunk, and so on. All incoming calls are
automatically queued in the order of their arrival, and the appropriate ICI indicators go on. For instance,
when a WATS call comes in, the WATS ICI indicator goes on.
The first call arriving at an idle console is shown by the appropriate ICI indicator. All subsequent calls are
shown by the calls waiting (CW) display message only, until the first call is released. ICI indicators for
each type of call in the queue then go on. When several calls are presented to the idle console at the same
time, the first call in the queue is automatically routed to an idle loop key (lpk). To answer this call, you
press the loop key. All ICI indicators, except the one for the call you have answered, go off. The calls
waiting message shows that there are calls queued. When you release from the first call, the queued calls
are shown by the appropriate ICI indicators.
You can answer every call in the queue in order, by using the Ioop keys, or you can give preference to a
certain type of call, using the ICI keys. For example, to answer a WATS call before you answer the other
calls, press the WATS ICI key. All other ICI indicators go off, and the WATS call is established.
Besides telling you the nature of a call, the ICI indicator also gives you an idea of the number of calls of
that type that are queued and how long the calls have been queued:
steadily on — One call has been queued for less than 20 seconds.
flashing — Two or more calls are queued, or one call has been queued for more than 20 seconds.
• • • • 9 • • • •
Introduction
The assignment and positioning of the ICI keys within the keystrip is flexible. Any of the following call
types may be assigned to any of the ICI keys:
Call Forward No Answer
The call has been automatically routed to you from an extension that has
C. fwd. N.A.
Call Forward Busy
C. fwd. busy
Foreign Exchange
fx
Interpositional Call
inter pos. C.
Intercept
intcpt
been programmed to forward calls to you when there is no answer.
The call has been automatically routed to you from an extension that has
been programmed to forward calls to you when it is busy.
The call is on a Foreign Exchange (FX) trunk.
The call is from another attendant at your location.
The call is from
— a restricted or semi-restricted extension attempting to make a
call that is not allowed
— a caller encountering equipment or dialing irregularities – a
caller who has dialed an extension which is in Do-Not-Disturb
mode
— a caller who has dialed the access code for a trunk group which
is busy
• • • • 10 • • • •
Introduction
Listed Directory Number
l. d. no.
Message Center
msg. ctr.
Recall
recall
The call is to a number for your organization as found in the public
telephone directory. Up to four listed directory numbers can be assigned
to your console. If you are answering calls for more than one
organization, this key shows which organization is being called.
X11 Release 20 and later allows up to six LDNs. Previous releases allow
up to four.
A caller wants to leave or retrieve a message. This indicator appears only
on consoles equipped with Message Center features.
A call that you have put through to an extension that is busy or does not
answer within a set time (usually 30 seconds), is returned to you. The
recall ICI can also indicate a call from an extension user who has
activated the Attendant Recall feature.
• • • • 11 • • • •
Introduction
Remote
remote
Fully Restricted
rest "0"
Unrestricted or Semi-restricted
"0"
Tie
tie
The call is from a remote location and has been routed over a release link
trunk. This indicator appears only on consoles equipped with
Centralized Attendant Service (CAS) features.
The call is from a fully restricted extension. A person using a fully
restricted extension can place calls to, and receive calls from other
extensions and the attendant. A fully restricted extension is denied
access to all incoming and outgoing trunk lines. Incoming calls for a fully
restricted extension come to the attendant, who then extends them.
The call is from an unrestricted or semi-restricted extension. An
unrestricted extension user can place and receive all types of calls. A
semi- restricted extension user can place calls to other extensions, and
can place calls to the public network with the assistance of the attendant.
The call is on a Tie trunk.
• • • • 12 • • • •
Wide Area Telephone Service
The call is on a Wide Area Telephone Service (WATS) trunk.
wats
Introduction
Vertical keystrip 3: loop pickup and release keys
The third row from the left holds these keys with indicators:
Loop Pickup
Enables you to answer or place a call. There are six loop pickup keys,
lpk
Release
RLS
labeled lpk 0 through lpk 5. A source (S) and destination (D) indicator
appears beside each lpk key.
Enables you to release a call from the console, freeing the console to take
other calls.
• • • • 13 • • • •
Introduction
Vertical keystrip 4: fixed feature keys
This is what you will find in the second row of keys from the right:
Exclude Source
Enables you to speak to the called party without the caller hearing.
excl. src.
Exclude Destination
Enables you to speak to the caller without the called party hearing.
excl. dest.
Release Source
Enables you to release the caller from a call.
RLS src.
• • • • 14 • • • •
Release Destination
RLS dest.
Enables you to release
— a called party, unanswered ringing, or a busy signal
— an extension requesting a transfer
— the equipment, if you misdial
Introduction
Conference 6/BLF
In normal mode, it enables you to establish a conference call of up to six
conf. 6/BLF
Shift
SHIFT
Note:
The SHIFT key and console control keys used together enable you to access the Options menu,
to raise and lower the volume of the buzz tone, and to open the Diagnostics menu. (The Diagnostics
menu is used by the system installer or repair technician.)
Once in shift mode, pressing
opens the Options menu,
parties, including yourself. A maximum of two trunks can be in the
conference at any one time. In shift mode, when the console is idle, this
key allows you to input information from the dial pad to the Busy Lamp
Field/Console Graphics Module.
This can also apply to 3-party conference.
Enables you to access trunk group keys either to busy them or to free
them. From regular mode, press SHIFT to change to shift mode. When
in shift mode, the SHIFT key indicator is on. Press SHIFT again to return
to regular mode.
Hold
turns the buzz tone volume down,
turns the buzz tone volume up, and
selects the Diagnostic menu.
Enables you to hold a call at your console.
HOLD
• • • • 15 • • • •
Introduction
Vertical keystrip 5: programmable feature keys
The rightmost keystrip contains ten feature keys. These keys are programmed to suit the needs of your
organization. Read the descriptions below for the keys you see on your console:
Auto Dial
Enables you to program a phone number that will be dialed automatically
auto D.
Automatic Wake-Up
A. wake up
Barge-In
barge in
by the system when auto D. is pressed.
Enables you to set up and cancel automatic wake-up calls.
Enables you to verify the status—idle or busy—of any trunk or special
service access line.
• • • • 16 • • • •
Break-in
bki
Busy Verify
busy ver.
Enables you to enter an existing connection to offer a call or relay an
important message (international use only).
Enables you to verify the status—idle or busy—of any extension.
Introduction
Calling Party Number
call pty. no.
Call Park
call park
Charge
charge
DID route control
drc
Display Calls Waiting
disp. c.w.
Enables you to record the calling party number on an incoming collect
call or to assign a special billing code to an incoming collect call.
Enables you to place a call on hold without occupying a loop key on your
console.
Enables you to enter a charge account number for a call going out
through your console.
Enables you to direct calls coming in on DID trunks either to a set of
extensions considered to be night destinations, or to normal extensions.
Enables you to display the number of calls waiting to be answered at the
console.
Display Destination
disp. dest.
Display Source
disp. src.
Do-Not-Disturb Group
dnd. group
Enables you to display the phone number of a called party.
Enables you to display stored numbers associated with Auto Dial, Speed
Call, and Night Service.
Enables you to place a predefined group of extensions in Do-Not-Disturb
mode.
• • • • 17 • • • •
Introduction
e
Do-Not-Disturb Individual
dnd. ind.
Malicious Call Trace
call trac
Message Cancellation
msg. canc.
Message Indication
msg. indic.
Meter
meter
Enables you to place an individual extension or a predefined group of
extensions in Do-Not-Disturb mode.
Enables you to trace a nuisance call.
Enables you to turn off the message waiting signal at an extension after
you have delivered the message for that extension.
Enables you to turn on the message waiting signal at an extension for
which a message has been taken.
Enables you to flag outgoing calls as metered calls, for billing and other
administrative purposes (international use only).
• • • • 18 • • • •
Paging
page
Routing Control
R. control
Enables you to connect to your organization’s paging equipment. Press
the key for the duration of your announcement.
Enables you to change extension users’ access to the network. When
turned on, user access to the network is usually more restricted.
Introduction
Speed Call
Enables a previously stored phone number of up to 31 digits to be dialed
S. call
Stored Number Redial
snr.
Emergency transfer switch
The emergency transfer switch is located on the underside of your console. When turned on, incoming
calls from selected trunks are presented to preselected telephones instead of your console. Use this
switch only during an emergency when these telephones must have direct access to dedicated trunks.
Backlighting switch
The backlighting switch is located on the left side of your console. When turned on, contrast on the
display screen is increased due to lighting of the background. Use this switch when you are having trouble
seeing the display or indicators, because of glare caused by the sun, or because the lights in the room
are dim.
Adjustable stand
The console may have a stand. You can adjust the angle of the console by tilting the stand into one of
nine positions.
by the system automatically, after you have keyed in the appropriate
one-, two-, or three-digit code. This key also enables selected attendants
to assign codes to the stored phone numbers.
Enables you to store a phone number (up to 31 digits) during a call
setup, during the call itself, or ahead of time for later use. The number
can then be dialed just by pressing snr.
Headset and handset operation
You can operate your console with a handset, or, if you prefer to keep your hands free, a headset can be
used. You can plug the headset or handset into either side of the console. Make sure you plug it in right
side up, or callers won’t be able to hear your voice.
Busy Lamp Field/Console Graphics Module
An optional Busy Lamp Field/Console Graphics Module (BLF/CGM) may be attached to the back of the
console.The BLF/CGM shows you the busy/idle status of extensions within the system. It also has a
variety of graphics and text capabilities.
Display backlight power supply option
An optional 16V dc Power Supply may be installed at the MDF to enhance the display backlight brightness
to provide optimum quality on the display readability.
• • • • 19 • • • •
Introduction
The Options menu (Avaya 2250 Attendant Console) (4 line mode)
The Options menu on the Avaya 2250 Attendant Console gives you the opportunity to set a
number of display and console features to suit your preferences. It offers these choices:
— set display-screen contrast
— set buzz tone
— set language
— set time and date format
— set key clicking
— set calls waiting options
While the Options menu is being used, the console puts itself in Position Busy mode, so that no calls
interrupt you. In Position Busy mode, calls that would normally ring at your console are directed to other
consoles. If yours is the only console, the system goes into Night Service.
Opening the Options menu
To open the Options menu, press SHIFT and . You see the menu on the display screen, which
looks like this:
OPTIONS MENU:
1. CONTRAST 2. BUZZ TONE 3. LANGUAGE
4. DISPLAY 5. KEYCLICK 6. CW
# <exit>
• • • • 20 • • • •
Closing the Options menu
To close the Options menu, press #. The console remains in position-busy mode.
Now let’s look at the screens you see when you select each of the options from the menu.
Setting the display-screen contrast
If you press 1 on the Options menu, you see this screen:
SET CONTRAST
1. + 2. –
# <exit>
Introduction
There are 16 levels of contrast between the characters you see on the screen and the background.
Press 1 to increase the contrast.
Press 2 to decrease the contrast.
Press # to return to the Options menu.
Setting the buzz tone
If you press 2 on the Options menu, you see this screen:
SETTING BUZZ TONE
1. ON 2. OFF 3. PITCH +
4. PITCH – 5. VOLUME + 6. VOLUME –
# <exit>
Press 1 to hear a non-stop buzz for pitch- and volume-setting purposes. Then use 3 and 4 to raise and
lower the pitch of the buzz. Use 5 and 6 to raise and lower the volume of the buzz. When you have found
the pitch and volume you like best, press 2 to silence the buzzing.
Press # to return to the Options menu.
Setting the language
If you press 3 on the Options menu, you see this screen:
SET LANGUAGE {1}
1. ENGLISH 2. FRANCAIS 3. ESPANOL
4. DEUTSCH 5. ITALIANO 6. NORSK
* <next> # <exit>
The number in the upper right corner of the screen shows that this option takes up more than one screen.
Press * to see the second screen:
SET LANGUAGE {2}
1. GAEILGE 2. TURKCE 3. KATAKANA
4. P.R.C. 5. TAIWAN 6. KOREAN
* <next> # <exit>
• • • • 21 • • • •
Introduction
Press * again to see the third screen:
SET LANGUAGE {3}
1. POLSKI 2. CESKI 3. MAGYAR
* <next> # <exit>
Move back and forth between these 3 screens using *, and select a language by pressing the
corresponding number key on the dial pad. All display messages are then shown in the language of
your choice.
To select one of the languages listed on the menu, use the dial pad to enter the number that corresponds
to the option. Since there are several languages represented by the same number, you must be at the
appropriate menu level when you enter the language number.
Press # to return to the Options menu.
Setting the Display Options
Setting the time and date format and 2/4 line mode
If you press 4 on the Options menu, you see this screen:
OPTIONS = DISPLAY
1. TIME 2. DATE 3. FORMAT
• • • • 22 • • • •
# <exit>
Press 1 to set the time format. The time format screen looks like this:
DISPLAY = TIME
{12 hour}
* <change> # <exit>
There are two formats for the time: 12- and 24-hour format. Press * to change back and forth between
the two formats. Press # to return to the previous screen.
Introduction
Press 2 to set the date format. The date format screen looks like this:
DISPLAY = DATE
{DD-MMM-YY}
# <exit>
There are two formats for the date: day-month-year and month-day-year. Press * to change back and
forth between the two formats. Press # to return to the previous screen.
Press # to return to the Options menu.
Setting the display mode format
DISPLAY: FORMAT
[2/4 LINE DISPLAY MODE]
* <change> # <exit>
Press 3 to set the display mode format.
There are two formats for the display: 2 lines or 4 lines format. Press * to change back and forth between
the two formats. Press # to return to the previous screen.
• • • • 23 • • • •
Introduction
Setting the key clicking
If you press 5 on the Options menu, you see this screen:
SET KEYCLICK
1. ON 2. OFF 3. PITCH +
4. PITCH – 5. VOLUME + 6. VOLUME –
* <change> # <exit>
Press * to turn key clicking on and off. When key clicking is on, you hear a beep every time you press any
key on the console.
Press 1 to hear a non-stop tone for pitch- and volume-setting purposes. Then use 3 and 4 to raise and
lower the pitch of the tone. Use 5 and 6 to raise and lower the volume of the tone. When you have found
the pitch and volume you like best, press 2 to silence the tone, or press # to silence the tone and return
to the Options menu.
Setting call waiting options
If you press 6 on the Options menu, you see this screen:
OPTIONS: CW
1. DISPLAY 2. BUZZ TONE
• • • • 24 • • • •
# <exit>
Press 1 to set the calls waiting format. The calls waiting screen looks like this:
CW: DISPLAY
[ON]
* <change> # <exit>
Press * to turn the calls waiting display on and off. When the calls waiting display is on, you see the
number of calls waiting on the display.
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