Avaya 1220, 1230 IP, 1140E, 1120E User Manual

Avaya Solution & Interoperability Test Lab

Configuring Avaya 1120E, 1140E, 1220 and 1230 IP Deskphones with Avaya IP Office Release 6.1 – Issue 1.0

Abstract

These Application Notes describe a solution comprised of Avaya IP Office and Avaya 1100 Series/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP Deskphones successfully registered with Avaya IP Office, placed and received calls to and from SIP and non-SIP telephones, and executed other telephony features such as conference, transfer, hold, and call forward.

PV; Reviewed: SPOC 2/1/2011

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Table of Contents

1 Introduction ........................................................................................................................... 3

2 Equipment and Software Validated .................................................................................... 5

3 Configure Avaya IP Office ................................................................................................... 5

3.1 Verify IP Office License ................................................................................................. 5

3.2 Obtain LAN IP Address .................................................................................................. 6

3.3 Configure Network Topology ......................................................................................... 7

3.4 Administer SIP Registrar ................................................................................................ 7

3.5 Administer Codec Preference ......................................................................................... 8

3.6 Administer SIP Extension ............................................................................................... 9

3.7 Configure User .............................................................................................................. 11

3.8 Save Configuration ....................................................................................................... 12

4 Configure Avaya 1100 and 1200 Series IP Deskphones .................................................. 12

5 Verification Steps ................................................................................................................ 14

5.1 Verify Avaya IP Office ................................................................................................. 14

5.2 Verification Scenarios ................................................................................................... 15

6 Conclusion ........................................................................................................................... 15

7 Additional References ......................................................................................................... 15

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1 Introduction

These Application Notes describe a solution comprised of Avaya IP Office and Avaya 1100/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP Phones successfully registered with Avaya IP Office, placed and received calls to and from SIP and non-SIP telephones, and executed other telephony features such as conference, transfer, hold, and call forward.

The sample configuration is shown in Figure 1. Avaya IP Office 500 has Avaya 1600 Series IP Deskphones (H.323), 1400 Series Digital Telephones, 1100 Series IP Deskphones (SIP) and 1200 Series IP Deskphones.

PV; Reviewed: SPOC 2/1/2011

Figure 1 – Sample Configuration

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Table 1 gives a summary of the features supported and tested with Avaya 1100 and 1200 Series

IP Deskphones with SIP software.

Features

Basic Calling Features

1120E 1140E 1220 1230

Notes

Extension to extension call X X X X Basic call to non-SIP Phones X X X X Compressed Codecs X X X X G.711, G.729A Intercept tones/displays X X X X Call Waiting X X X X Message Waiting Support X X X X Do not Disturb X X X X Speed Dial Buttons

Only programming on the 11xx/12xx sets is

X X X X

supported. IP Office Manager User  Button Programming tab will not work.

Other Features

Call Hold X X X X Consultation Hold X X X X Unattended Transfer X X X X Attended Transfer X X X X Call Forwarding Unconditional X X X X Call Forward Busy X X X X Call Forward No Answer X X X X Conference – 3 Conference – 3

party added X X X X

party joins X X X X Twinning X X X X Priority Call X X X X Automatic Redial X X X X Password Authentication X X X X Trunk Calls X X X X

Table 1

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2 Equipment and Software Validated

The following equipment and software versions were used in the test environment:

Hardware Component Software Version

Avaya IP Office Server (500 V2) Release 6.1 (5) Avaya 1400 Series Digital Deskphones NA Avaya 1600 Series IP Deskphones (H.323) 1.22 Avaya 1100 Series IP Deskphones (SIP)

1120e

4.00.03.00 1140e Avaya 12xx Series IP Deskphones (SIP) 1220

04.00.03.00 1230

3 Configure Avaya IP Office

This section provides the procedures for configuring Avaya IP Office. The procedures include the following areas:

 Verify IP Office license  Obtain LAN IP address  Configure Network Topology  Administer SIP Registrar  Administer Codec Preference  Configure SIP Extension  Configure Users

3.1 Verify IP Office License

From a PC running the Avaya IP Office Manager application, select Start > Programs > IP Office > Manager to launch the Manager application. Select the proper IP Office system, and

The Avaya IP Office Manager screen is displayed. From the configuration tree in the left pane, select License > 3 License Status is “Valid”. If there is insufficient capacity or a required feature is not enabled, contact an authorized Avaya sales representative to make the appropriate changes.

PV; Reviewed: SPOC 2/1/2011

Party IP Endpoints to display the screen in the right pane. Verify that the

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