Avaya 1100, 1200-SIP, 1200 User Manual

Avaya 1100 and 1200 Deskphone SIP Release 4.4.3 Readme

Avaya 1100 and 1200 Deskphone SIP Release 4.4 SP3 Readme

This file is the Readme document for the Avaya 1100 and 1200 Deskphone SIP Release 4.4
Service Pack 3 software (SIP 4.4.3) for the 1220, 1230, 1120E, 1140E, 1165E IP
Deskphones. This file describes the contents of the March 2015 (4.04.20) release software
distribution package.

Note that 1100 and 1200 Series SIP Software Release 4.4 SP3 is on Controlled Introduction
for customers considering migrating their existing 1100 / 1200 Series SIP-capable IP
Deskphones to Avaya Aura®. SIP 4.4.3 is generally available for customers who have
already migrated to Aura. Please follow the directions on the Avaya Support Download page
to ensure a successful migration.

SIP SW R4.4 SP3 is available without restrictions for customers using the SIP 4.4 SP3 as a
maintenance release with CS1000 or CS2100. Customers should consult IP Office release
information for the specific 1100 / 1200 Series SIP software that is supported with the IP
Office platform.

SIP 4.4 SP3 software is supported on the 1220, 1230, 1120E, 1140E, 1165E IP Deskphones.
The SIP 4.4 SP3 software will not load or operate on any other models.

This release supersedes previous Avaya 1100 and 1200 Deskphone SIP Releases

4.4/4.3/4.1/4.0 software releases. Note that support for the 1100 / 1200 Series SIP­capable IP Deskphones with Avaya Aura® was first introduced with 1100 / 1200 Series SIP

4.4 Software, and it is recommended that customers review additional information available
at the SIP 4.4 download page on Avaya Support portal as well as any subsequent Service
Packs to ensure a successful migration.

The information in this document is accurate as of the issue date and subject to change.

Copyright Avaya 2015 All rights reserved

Issued March 2015 Page 1 of 12

Avaya 1100 and 1200 Deskphone SIP Release 4.4.3 Readme

Removed with this release

NONE

Please refer to the Advisements in this file for important information prior
to deploying this software.

SIP 4.4 SP3 Compatibility

Avaya recommends an upgrade to this SIP Software Release 4.4 SP3 for all applicable IP
Deskphones and Call Servers at the earliest convenience. This SIP Software Release 4.4
SP3 is compatible with the following minimal Call Server platforms:

 Avaya Aura

Avaya Aura® Communication Manager 6.3
Avaya Aura® Session Manager 6.3 / 6.3.2
Avaya Aura® System Manager 6.3.2

Avaya G430/G450 Media Gateway 6.3
Avaya Aura® Conferencing 7.2
Avaya Aura® Presence Services 6.2

Avaya Aura® Messaging 6.2
Avaya Session Border Controller for Enterprise 6.2

 Avaya Communications Server 1000 (CS1000) R7.6 (1220, 1230, 1120E, 1140E,

1165E)

 Avaya Communications Server 2100 (CS2100) Release SE13, SE16, and SE17

(1220, 1230, 1120E, 1140E, 1165E IP Deskphones)

®

6.2 Feature Pack 2 (1220, 1230, 1120E, 1140E, 1165E)

New Features in SIP 4.4 SP3

No new features.

Removed Features in SIP 4.4 SP3

Avaya 1100 and 1200 Deskphone SIP Release 4.4 SP3 removes the following functionality.

SIP 4.4 SP3 Package Content

The SIP Software Release 4.4 SP3 package contains all the files necessary to upgrade Avaya
new or previously installed Avaya 1120E, 1140E, 1165E, 1220 and 1230 IP Deskphones to
the SIP Software Release 4.4 SP3.

Language files are available on the Avaya Support portal. Language files are used for
localization of IP Deskphones, and need to be updated separate from the SIP Software
upgrade. The language files have not changed since SIP 4.4 SP2. The Language files are

Issued March 2015 Page 2 of 12

Copyright Avaya 2015 All rights reserved

Avaya 1100 and 1200 Deskphone SIP Release 4.4.3 Readme

External ID

Internal ID

Issue Description

downloaded to the IP Deskphone via the Provisioning file. Up to five language files can be
downloaded to the IP Deskphones. More details can be found in NN43170-600 SIP Software
for Avaya 1100 Series IP Deskphones – Administration Guide, and the NN43170-601 SIP
Software for Avaya 1200 Series IP Deskphones. After a language file is downloaded to the
IP Deskphone, the end-user can change the language that is displayed on the IP Deskphone
by selecting the corresponding language in the Preferences menu.

 Czech
 Danish
 Dutch
 Finnish
 French
 German
 Greek
 Hungarian
 Italian
 Japanese
 Latvian
 Norwegian
 Polish
 Portuguese
 Russian
 Slovenian
 Spanish
 Swedish
 Turkish

System specific parameters should be entered into the DeviceConfig file which is available
for separate download at FTP site. New configuration parameters introduced with this
release of software are shown in Appendix 1.

SIP 4.4.3: Resolved Issues

The SIP Software Release 4.4 SP3 continues to improve the overall quality of the IP
Deskphones software through delivery of ongoing resolution of Avaya identified work
items and customer reported issues. The following table includes the list of all
externally reported field issues and some of the relevant internal issues resolved with
this release of software compared to SIP 4.4 SP3

Copyright Avaya 2015 All rights reserved

Issued March 2015 Page 3 of 12

Avaya 1100 and 1200 Deskphone SIP Release 4.4.3 Readme

External ID

Internal ID

Issue Description

SR#1­5396082773

IPCLIENTS­11888

GEMs go blank on 1140 sets randomly

SR#1­5333323775

IPCLIENTS­11862

11xx phone causes the problem due to send an
unexpected HOLD-INVITE.

IPCLIENTS-

11993

Issue with transfer scenario using 11xx, Refer-To is based
on Contact header not on To header

IPCLIENTS-

11981

No-way speech path when consult transfer to Unistim
phone by G723 codec.

IPCLIENTS-

11918

Phone reboots after requesting device certificate from CA
server.

IPCLIENTS-

11917

Phone rings continuously and is frozen when receives a
call while phone is pinging an invalid IP.

IPCLIENTS-

11900

One way speech path between two phones when resetting
phone and receiving an incoming call by handset.

IPCLIENTS-

11898

Pressing line key on GEM after re-login multiusers cause
phone reboot

IPCLIENTS-

11997

Disable SSLv3 support on 11xx / 12xx SIP phones if
applicable

IPCLIENTS-

11984

Workaround for preventing blank LCD during ESD test on
1140E

IPCLIENTS-

11983

1140 new Bluetooth hardware: Characters are blurry and
overlapping in the BootC mode

IPCLIENTS-

11977

11xx phone can not reply XMPP message of escaped JID

IPCLIENTS-

11929

Business Telephone Number in list view

IPCLIENTS-

11928

Ability to save Business Telephone Number

Copyright Avaya 2015 All rights reserved

Issued March 2015 Page 4 of 12