AVAYA 1120E User Guide
Avaya 1120E IP Deskphone with
SIP Software—User Guide
Avaya IP Office 7.0
Document Status: Standar d
Document Version: 01.01
Document Number: AV40050-104
Date: March 2011
© 2011 Avaya Inc. All Rights Reserved.
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Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Avaya 1120E IP Deskphone controls . . . . . . . . . . . . . . . . . . . 11
Avaya 1120E IP Deskphone display . . . . . . . . . . . . . . . . . . . 17
Cleaning the Avaya 1120E IP Deskphone
LCD display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Idle display screen after dial pad input . . . . . . . . . . . . . . . 23
In-call context-sensitive soft keys . . . . . . . . . . . . . . . . . . . 24
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using a USB Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Available IP Deskphone call features . . . . . . . . . . . . . . . . . . . 35
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Secure connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Contents
Regulatory and safety information . . . . . . . . . . . . . . . . . . . 37
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 40
Using your Avaya 1120E IP Deskphone . . . . . . . . . . . . . . . 41
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the stand cover . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting the AC power adapter (optional) . . . . . . . . . . 45
Connecting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting the headset (optional) . . . . . . . . . . . . . . . . . . 47
Selecting the headset tuning parameter . . . . . . . . . . . . . 47
Connecting the LAN ethernet cable . . . . . . . . . . . . . . . . . 48
3
Contents
Installing additional cables . . . . . . . . . . . . . . . . . . . . . . . . 49
Wall-mounting the IP Deskphone (optional) . . . . . . . . . . . 49
Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Entering text using the IP Deskphone dialpad . . . . . . . . . 52
Configuring the dialpad to alphanumeric dialing . . . . . . . 55
Entering text using the USB keyboard . . . . . . . . . . . . . . . 56
Accessing the Avaya 1120E IP Deskphone . . . . . . . . . . . 58
Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Automatic login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configuring the domain . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Password protection for domains . . . . . . . . . . . . . . . . . . . 60
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Logging on to your Avaya 1120E IP Deskphone . . . . . . . 62
Configuring the duration of the login . . . . . . . . . . . . . . . . 65
Timed logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Timed logoff while IP Deskphone is idle . . . . . . . . . . . . . 66
Timed logoff while on a call . . . . . . . . . . . . . . . . . . . . . . . 66
Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Confirmation logon screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Logging off from the IP Deskphone . . . . . . . . . . . . . . . . . . . . 69
Making an emergency call . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Avaya 1120E IP Deskphone . . . . . . . . . . . 71
Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . 71
Creating the idle screen text display . . . . . . . . . . . . . . . . . . . . 72
Configuring the Backlight Screensaver . . . . . . . . . . . . . . . . . 73
Configuring Menu Auto back-out . . . . . . . . . . . . . . . . . . . . . . 74
Selecting a ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . 77
4
Contents
Adjusting the volume of the Handset,
Headset, and Handsfree mode . . . . . . . . . . . . . . . . . . . . 79
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Selecting the date and time format . . . . . . . . . . . . . . . . . . . . . 83
USB headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Headset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Presence of USB headset . . . . . . . . . . . . . . . . . . . . . . . . 91
Audio format selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Generic USB headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Avaya USB headset adapter with HID . . . . . . . . . . . . . . . 93
Third–party USB headsets with HID . . . . . . . . . . . . . . . . 97
Analog Terminator Adapter for analog
(500/2500-type) telephone or fax machine . . . . . . . . . . 102
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Making a call using off-hook dialing . . . . . . . . . . . . . . . . . . . 107
Making a call using on-hook dialing . . . . . . . . . . . . . . . . . . . 109
Using handsfree calling . . . . . . . . . . . . . . . . . . . . . . . . . 109
Making a call using redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Making an intercom call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Making paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Caller identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 116
Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Configuring Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Receiving calls to a pickup group . . . . . . . . . . . . . . . . . . . . . 120
Receiving paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Receiving voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
5
Contents
Forwarding calls to another number . . . . . . . . . . . . . . . . . . . 122
The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 125
Adding a contact to your Address Book . . . . . . . . . . . . . . . . 127
Editing a contact in your Address Book . . . . . . . . . . . . . . . . 128
Copying information to the Address Book . . . . . . . . . . . . . . 132
Searching for a contact in the Address Book . . . . . . . . . . . . 134
Using the Search feature in the Address Book . . . . . . . 135
Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Managing calls in the Call Inbox while not on a call . . . . 139
Viewing the details of a call in the Call Inbox . . . . . . . . . 142
Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Missed Calls Notification . . . . . . . . . . . . . . . . . . . . . . . . 144
Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 146
Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 147
Accessing the calls in your Call Inbox during a call . . . . 148
Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Accessing the Call Outbox . . . . . . . . . . . . . . . . . . . . . . . 149
Managing calls in the Call Outbox while not on a call . . 149
Initiating a call from the Call Outbox . . . . . . . . . . . . . . . 150
Deleting calls from your Call Outbox . . . . . . . . . . . . . . . 151
Viewing the details of a call in the Call Outbox . . . . . . . 152
Accessing the calls in your Call Outbox during a call . . . 153
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Making a new call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
6
Contents
Initiating a call using the active
call context-sensitive soft key menu . . . . . . . . . . . . . . . . 155
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Multiple calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using call conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Using the Call Park feature . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . 169
Configuring custom settings . . . . . . . . . . . . . . . . . . . . . . . 170
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Assigning functions to programmable keys . . . . . . . . . . . . . 171
Configuring speed dial keys . . . . . . . . . . . . . . . . . . . . . . . . . 173
Querying programmable keys . . . . . . . . . . . . . . . . . . . . . . . 174
Configuring Privacy settings . . . . . . . . . . . . . . . . . . . . . . . . . 175
Incoming call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Outgoing call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Audio Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Audio Codec Selection . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Audio Codec Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Screensaver/screen lock . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Background image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Selecting an image screen . . . . . . . . . . . . . . . . . . . . . . . 183
USB flash memory device support . . . . . . . . . . . . . . . . . . . . 184
Notes on File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Maintaining the IP Deskphone . . . . . . . . . . . . . . . . . . . . . 194
Viewing the IP Deskphone information . . . . . . . . . . . . . . . . . 194
Viewing additional phone information . . . . . . . . . . . . . . 194
Accessing the services menu . . . . . . . . . . . . . . . . . . . . . . . . 195
7
Contents
Checking for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Resetting the IP Deskphone . . . . . . . . . . . . . . . . . . . . . 197
Erasing the user data . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Automatic remote software updates . . . . . . . . . . . . . . . . . . . 204
Visual indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Visual Alerter/Message Waiting Indicators . . . . . . . . . . . . . . 207
Monitoring other extensions . . . . . . . . . . . . . . . . . . . . . . . . . 208
Quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Fixed keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Commonly used functions . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Third party terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Third Party Terms for Avaya 11xx 12xx sw release 3.0 thru 4.0
(Aug - Nov 2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
GNU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Zlib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Libpng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Kern_random . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Wchar functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Libjpeg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
T-Rex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 237
8
Welcome
Welcome
Your Avaya 1120E IP Deskphone brings voice and data to your desktop.
The IP Deskphone connects directly to a Local Area Net wor k (L AN)
through an Ethernet connection. You can upgr ade the software on your IP
Deskphone to communicate using Session Initiation Protocol (SIP).
In this guide, the labels for programmable keys appear beside the keys
and labels for context-sensitive soft keys appear directly above the keys.
Figure 1 shows the programmable keys and context-sensitive soft keys.
Figure 1: Programmable keys and context-sensitive soft keys
Programmable
keys
Line 1 (Reserved)
Context-sensitive
soft keys
Basic features
Your Avaya 1120E IP Deskphone supports the following features:
• three programmable keys with labels and indicators
• one reserved line key
• four context-sensitive soft keys
• graphical, high-resolution LCD display, backlit, with adjustable
contrast
9
Welcome
• high-quality speaker phone
• volume control keys for adjusting the ringer, speaker, handset, and
headset volume
• six specialized keys:
—Quit
— Directory
— Inbox
— Outbox
— Services
—Copy
• six call-processing fixed keys:
—Mute
— Handsfree
— Goodbye
— Expand
— Headset
—Hold
• gigabit Ethernet ports
• built-in gigabit Ethernet switch for shared PC access
• headset jack with an On/Off key
• USB port to support a keyboard or mouse
Note: Powered downstream 1.1-compliant USB hubs are suppor ted,
including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.
• automatic Dynamic Host Configuration Protocol (DHCP) network
configuration
• hearing aid compatibility
• intercom/paging support
• secure digits when accessing voice mail during a call
• logging off the IP Deskphone without entering a password
• dialing a call from the Inbox
10
Welcome
• the capacity to attach up to three Expansion Modules for Avaya 1 100
Series IP Deskphones, adding up to 54 programmable keys
Avaya 1120E IP Deskphone controls
Figure 2 on page 11 shows the Avaya 1120E IP Deskphone.
Figure 2: Avaya 1120E IP Deskphone
User-defined feature keys
Visual Alerter/Message
Waiting Indicator
High resolution
display screen
context-sensitive
soft keys
Inbox
Outbox
Directory
Handset
Speaker
Copy
Services
Quit
Feature Status Indicator
Volume control
Mute
Handsfree
Enter
Dialpad
Goodbye
Expand
Headset
Hold
Navigation
Cluster
11
Welcome
This section describes the controls on your IP Deskphone. Your IP
Deskphone can have fixed keys with icons or with labels. This document
presents both versions of the fixed key.
The keys on either side of the LCD display
area are User-defined keys, with labels on
the LCD. The system administrator can
reserve some keys for specific functions
during tasks and for advanced configuration.
You can define these keys for specific
functions, such as Call Forward.
Note: The key on the lower right is
reserved as your default line key.
Context-sensitive soft keys are located
below the display area. The LCD label above
each key changes based on the active
feature.
12
Use the Volume control buttons to adjust
the volume of the ringer, handset, headset,
speaker, and the Handsfree feature. Press
the top button to increase the volume, and
press the bottom button to decrease the
volume.
Press the Mute key to listen to the call
without transmitting. Press the Mute key
again to return to two-way conversation. The
Mute key applies to handsfree, handset, and
headset microphones.
Note: When you enable mute, a red
LED on the Mute key remains lit.
Welcome
Press the Handsfree key to activate the
built-in speaker and microphone of the IP
Deskphone.
Note: The Handsfree LED indicator on
the Handsfree key lights to indicate
when handsfree is active.
Use the Navigation Key Cluster to scroll
through menus and lists that appear on the
LCD display screen or for text entry. The
outer part of this key cluster rocks for up,
down, left, and right movements. For more
information, see “Navigation keys” on
page 32.
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu
items or to confirm changes.
Note: The Enter key has the same
function as the context-sensitive soft
keys Select and Set.
Press the Goodbye/Release key to
terminate an active call. When multiple calls
are active, press the Goodbye/Release key
to end the highlighted call.
Use the Goodbye/Release to close menu
navigation or cancel user tasks.
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Welcome
Press the Headset key to answer a call
using the headset or to switch a call from the
handset or handsfree to the headset.
Note: The Headset LED indicator on th e
Headset key lights to indicate that the
headset is in use.
Press the Hold key to put an active call on
hold. Press the Hold fixed key to return to a
call on hold.
You can have several calls in a hold state.
Use the Dialpad to enter numbers and text.
To navigate to an item in a menu, press the
corresponding number on the dialpad to
activate the item or continue navigate the list
of items.
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When you receive a voice message, the red
Visual Alerter/Message Waiting Indicator
lights. Also, when the ringer sounds, this
indicator flashes.
Press the Copy key to copy contact
information from one source such as the
Address Book to a destination such as a
feature key.
Welcome
Press the Services key to access the
following features:
1. Search—search in the local directory
(personal Address Book) and the global
directory (network Address Book for
names and telephone numbers)
2. Login—log in to your IP Deskphone.
3. Logout—log out of your IP Deskphone.
4. Check For Updates—check for the latest
software update for the IP Deskphone.
5. Reset Phone—reset your IP Deskphone.
6. File Manager—manage the
IP Deskphone file system and USB
Devices attached to the IP Deskphone.
7. Logging System—enable or disable the
logging process.
8. Phone Information—view informat ion
about the hardware and software on
your IP Deskphone, including user
information.
Press the Services key twice quickly to
access the Network menu.
Press the Quit key to cancel the current
operation or to exit the menu.
Note: Pressing the Quit key does not
affect the status of active calls.
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Welcome
Press the Inbox key to access your call
inbox.
The call inbox stores all incoming calls on an
active IP Deskphone.
Press the Outbox key to view a record of all
outgoing calls.
Note: This key does not function as a
shift key.
Press the Directory key to access the
Address Book and the Friends list.
Note: You can access the Address
Book while on a call and start a new call
with a highlighted contact.
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Welcome
Avaya 1120E IP Deskphone display
Your Avaya 1120E IP Deskphone has three display areas:
• The upper display area provides the status of the line key and the
programmable keys.
• The middle display area contains single-line information for items
such as caller number, caller name, menu items, feature prompt
strings, user-entered digits, date and time information, and telephone
information.
• The lower display area provides context-sensitive soft key label
information.
Figure 3: IP Deskphone LCD screen
Upper display area
User-defined
feature key labels
Middle display area
Date/Time display
Call party information
Menu information
Directories information
Lower Display Area
context-sensitive key
labels
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Welcome
Cleaning the Avaya 1120E IP Deskphone LCD display screen
To clean the LCD display screen, gently wipe with a soft, dry cloth.
CAUTION
Do not use any liquids or powders on the
IP Deskphone. Using anything other than
a soft, dry cloth can contaminate
IP Deskphone components and cause
premature failure.
Context-sensitive soft keys
Your Avaya 1120 IP Deskphone has four context-sensitive soft keys
beneath the LCD screen. The context-sensitive soft keys access different
features and menus depending on the state of th e IP Deskphone and the
menu you access.
Figure 4 on page 18 shows the context-sensitive soft keys while the IP
Deskphone is in the idle state.
Figure 4: Context-sensitive soft keys when the IP Deskphone is in the idle
state
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Welcome
Table 1 on page 19 lists the context-sensitive soft keys that you can use
to access menu items when the phone is idle..
Table 1: Menu items accessed through context-sensitive soft keys
(Part 1 of 5)
Item Function
Feature Press the Feature soft key to activate
features on your phone. When you
press the Feature soft key, a prompt
displays, where you can enter the
code of the feature you want to
activate. Use the Feature soft key to
activate the following functions:
— Conference
— Call Forward
— Last Number Redial
—Page
— Dial Voice Call (Intercom call)
— Call Park/Retrieve
— Call Pickup Group
— Call Pickup Extn
— Do Not Disturb
— Voice Mail Access
— Button Programming
(Programmable keys)
— Button Programming Query
The Feature soft key is contextsensitive.
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Welcome
Table 1: Menu items accessed through context-sensitive soft keys
(Part 2 of 5)
Item Function
Redial or NewCall
Msgs
More…
abc or 123
Press the Redial context-sensitive
soft key to redial the last dialed number.
If there is no stored redial number, the
NewCall context-sensitive soft key
appears and has the same effect as
pressing the primary user line key
(dial prompt).
Press the Msgs context-sensitive soft
key to access the following features:
1. Voice Mail—use to call your Voice
Mail number.
2. Missed Call Notification—use to
access your Missed Call details.
Press the abc or 123 context-sensitive soft key to toggle between alpha
and numeric input modes.
• To type letters, the abc contextsensitive soft key must be
displayed.
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• To type numbers, press the abc
context-sensitive soft key to
display the 123 context-sensitive
soft key on the menu list.
Table 1: Menu items accessed through context-sensitive soft keys
(Part 3 of 5)
Item Function
Prefs Press the Prefs context-sensitive soft
key to display the Preferences menu.
The menu items include the following:
1. Display—use to adjust the display
settings of the LCD screen.
2. Audio—use to adjust tones and
volume settings, access the
Codecs menu to configure a USB
headset.
3. Feature Options—use to
configure the following:
— Call Ignore Action
— Missed Call Notification
Welcome
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Welcome
Table 1: Menu items accessed through context-sensitive soft keys
(Part 4 of 5)
Item Function
Prefs 4. Language—use to change the
interface language.
5. Misc Options—use to access the
following options:
— Alpha Dialing
— Search Method
— Incoming Privacy
— Outgoing Privacy
— Hold Mode: Private
—Time
6. Network—use to access the
following:
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—Server Settings
— Device Settings
— Diagnostics
— Disable screensaver
— Licensing
— Lock
7. USB Locks—use to lock or unlock
the following USB devices:
— USB Mouse
— USB Keyboard
— USB Headset
— USB flash drive
Welcome
Table 1: Menu items accessed through context-sensitive soft keys
(Part 5 of 5)
Item Function
Prefs 8. User Settings - use to modify the
following:
— Call Settings
Idle display screen after dial pad input
After you enter information using the dial pad (there is no dial tone or
preceding line selection), the context-sensitive soft keys displayed on the
idle screen appear as shown in Figure 7 on page 53.
Figure 5: Idle display screen after dial pad input
Table 2 on page 23 lists the context-sensitive soft keys that you can use
to access menu items after dial pad input.
Table 2: Menu items accessed after dial pad input through context-sensitive
soft keys (Part 1 of 2)
Item Function
Send Press the Send context-sensitive soft
key to dial out the user input using the
primary login of the IP Deskphone.
User input is run against the dialing plan.
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Welcome
Table 2: Menu items accessed after dial pad input through context-sensitive
soft keys (Part 2 of 2)
Item Function
abc or 123
Subject Press the Subject context-sensitive soft
Exit Press the Exit context-sensitive soft key
Press the abc or 123 context-sensitive
soft key to toggle between alpha and
numeric input mode.
key to configure a subject line to your
outgoing call before pressing the Send
context-sensitive soft key.
to clear the user input and return to the
initial idle screen.
In-call context-sensitive soft keys
When a call is active, use the context-sensitive soft keys to access the
menu items shown in Figure 6 on page 24.
Figure 6: In-call context-sensitive soft keys
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Welcome
lists the context-sensitive soft keys you can use to access menu items
during an in-call session.
Table 3: Menu items accessed during an in-call session through contextsensitive soft keys (Part 1 of 8)
Item Function
Trnsfer
Audio
Press the Trnsfer context-sensitive
soft key to transfer the current call
to another location or to another
contact.
Press the Audio context-sensitive
soft key to access the following
features:
Tones
• Ring Pattern
— Select test patterns from 1
to 8
• Alerting Volume
— Set Desired volume
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Welcome
Table 3: Menu items accessed during an in-call session through contextsensitive soft keys (Part 2 of 8)
Item Function
Audio
Voice
• Configure the volume for the
following:
— Handset Volume
— Headset Volume
— Handsfree Volume
Codecs
Select the Audio Codecs:
• G722 (wideband codec)
• PCMU (standard u-law)
• G729 (729 codec)
• PCMA (standard a-law)
Headset Selection
Select the active headset device:
• Wired, USB (if wired, then
select type 1, 2 or 3)
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• Enable HID Commands
(enable or disable)
• MHA Headset Type:
• MHA Back Light (enable or
disable)
Welcome
Table 3: Menu items accessed during an in-call session through contextsensitive soft keys (Part 3 of 8)
Item Function
Audio
Activate
Note: You can change the
audio settings to improve audio
quality based on the available
band width. If the Internet
bandwidth is low, you can
improve the audio quality by
changing the audio setting to
low.
• Monitor Audio Quality—used to
view details about the audio
quality of an active call.
OR
The Activate context-sensitive soft
key appears when the call is not
active. The most common usage of
this key is when the call displayed
onscreen is a call that was parked
against the user (or a call that the
user placed on hold).
Note: The Activate contextsensitive soft key never
appears at the same time as
the Audio context-sensitive
soft key.
More…
Press the More… context-sensitive
soft key to select a new menu list of
context-sensitive soft keys (three
menu lists are available).
When you press the More…
context-sensitive soft key, a
different selection of contextsensitive soft keys appears.
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Welcome
Table 3: Menu items accessed during an in-call session through contextsensitive soft keys (Part 4 of 8)
Item Function
More…
When you press the More… context-sensitive soft key for the first
time, the following context-sensitive soft keys appear on the menu
list.
• If you press the More…
context-sensitive soft key once
from the first menu list, you
access the following contextsensitive soft keys:
[NewCall] [More.…]
• If you press the More…
context-sensitive soft key from
the first menu list twice, you
access the following contextsensitive soft keys:
[Prefs] [ ] [ ] [More…
• If you press the More…
context-sensitive soft key from
the first menu list three times,
you return to the first menu list
with the following contextsensitive soft keys.
[Conf] [Trnsfer] [Audio] [More…
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NewCall
Press the NewCall contextsensitive soft key to obtain a dial
tone to place another call during an
active call or to a make a
conference call.
The NewCall context-sensitive soft
key behaves like the Conf contextsensitive soft key.
Welcome
Table 3: Menu items accessed during an in-call session through contextsensitive soft keys (Part 5 of 8)
Item Function
More…
When you press the More… context-sensitive soft key for the
second time, the following context-sensitive soft keys appear on
the menu list.
Prefs
Press the More… context-sensitive
soft key to select a new menu list of
context-sensitive soft keys.
The next available menu list
contains the following contextsensitive soft keys:
[Prefs] [ ] [ ] [More…]
Press the Prefs context-sensitive
soft key to display the Preferences
menu.
The menu items include the
following:
1. Display—use to adjust the
display settings of the LCD
screen.
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Welcome
Table 3: Menu items accessed during an in-call session through contextsensitive soft keys (Part 6 of 8)
Item Function
Prefs
2. Audio—use to adjust tones and
volume settings and to
configure a USB headset.
3. Feature Options—use to
configure the following:
— Call Ignore Action
— Missed Call Notification
4. Language—use to change the
interface language.
5. Misc Options—use to access
the following options:
— Alpha Dialing
— Search Method
— Incoming Privacy
— Outgoing Privacy
— Hold Mode: Private
—Time
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