Avaya 1050 Installation Guide

Avaya 1050 Installation Guide

Issue 1

June 2010

© 2010 Avaya Inc.
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OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Avaya grants End User a license within the scope of the license types described below. The applicable number of
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on Hardware. "Hardware" means the standard hardware originally sold by Avaya and ultimately utilized by End
User.

2 Avaya 1050 Installation Guide

License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one
Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or
other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type,
serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through
electronic means established by Avaya specifically for this purpose.

Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions
of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to
the Software ("Shrinkwrap License"). (see "Third Party Components" for more information).

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Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a
person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be
aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in
substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call
Technical Service Center Toll Fraud Intervention Hotline at [phone] for the United States

and Canada. For additional support telephone numbers, see the Avaya Support Web site:

http://support.avaya.com

Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to:
[e-mail].

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Downloading documents

For the most current versions of documentation, see the Avaya Support Web site:

http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The
support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see
the Avaya Web site: http://www.avaya.com/support

Patent Notice

For patents covering LifeSize® products, refer to http://www.lifesize.com/support/legal.

Avaya 1050 Installation Guide 3

Preparing for Installation

As you prepare to install an Avaya video communications system, consider the physical
conditions of the room, compatibility with displays and your network configuration and
settings. Avaya recommends you collect your network settings and system identification
information before you begin installation. Refe r to “Initial Configuration” on page 6, which
explains what information you need to collect and provides space to record it.

Room Configuration

The size, shape, layout and occupancy of the room dictate where you place your video
conferencing components. For example, in a mu lti- us er con fer e nce ro om , pla ce an Avaya
Video MicPod 1000 or A vaya V ideo Conference Phone 1000 at the center of the p articipan ts
as their detection patterns are omnidirectional.

Warning: Avoid routing cables from the codec across foot-traffic areas as tripping on
the cables can cause both personal injury and permanent damage to the connectors in
the cables and codec. If cables must cross foot-traffic areas, use some form of cable
management system or strategy to avoid the possibility of tripping.

The lighting in your environment affects image quality. The optimal lighting for Avaya
systems is 300 to 500 LUX. If light levels are too low, consider adding artificial lighting.
Indirect light from shaded sources or reflected light from p ale walls of ten produces excellent
results. Avoid the following:

• direct sunlight on the subject matter, the background, or the camera lens

• direct illumination of the subject matter and camera lens

• colored lighting

• harsh side lighting or strong light from above
Consult your administrator for specific ligh tin g re qu ire m ents for your en vir on m en t.

Avaya 1050 Installation Guide 4

Supported Display Types and Resolutions

Avaya video communications systems connect to HD displays (720p minimum), including:

• Plasma, LCD, and LED flat panel displays

• Large screen rear projection TV displays (720p/1080p displays)

• Front projection displays

• Rear projector A/V room configurations
Supported display resolutions include the following:
Display 1:

• 1280 x 720p60

• 1280 x 768p60

• 1920 x 1080p30

• 1920 x 1080i60
Display 2:

• 1280 x 720p60

• 1280 x 768p60

• 1920 x 1080p30

• 1920 x 1080i60
The primary output of Avaya 1050 defaults to 720p60 and will work with any 720p HDMI

display. To learn how to change the resolution for 1080 HDMI displays, refer to “Changing
Display Resolution” on page 18.

Note: The Display 1 Resolution and Display 2 Resolution preferences in

Administrator Preferences : Appearance : Displays default to Auto if you select

an option for these preferences that is not supported by the connected display. For
more information about troubleshooting exceptions to this behavior and changing
display resolution, refer to “Changing Display Resolution” on page 18.

Avaya recommends using a dual display configuration for presentations.
Note: If the resolutions are not the same, Display 2 will be limited to displaying

presentations and will not be able to mirror the primary display or display calls. For
more information, see “Configuring a Second Display” on page19.

5 Avaya 1050 Installation Guide

Placement Behind a Firewall

Avaya recommends that you place your system b ehind a firewall and block, a t minimum, the
following ports:

• 22 (SSH)

• 23 (Telnet)

• 80 (HTTP)

• 443 (HTTPS)
If you require these ports to remain open, ensure that you change the default administrator

and command line interface passwords to be very secure. For information about changing
the default administrator password, refer to “Changing the Administrator Password” in the
Avaya Video Communications Systems Administrator Guide.

You can also disable SSH and web access on the system by configuring preferences in the
user interface. By default, Telnet access is disabled. For more information, refer to the
Avaya Video Communications Systems Administrator Guide.

Network Bandwidth

Poor audio and video quality may result from insufficient bandwidth on your network. Avaya
recommends that your network be capable of at least 1 Mb/s (incoming and outgoing) for a
high definition video call. During video calls with lower bandwidths, Avaya systems
automatically select the best resolution that can be achieved with the available bandwidth.

Initial Configuration

During the installation process, your Avaya system prompts you to configure it for the first
time. Avaya recommends that you gather all the necessary information prior to installation.
The following sections provide guidelines for collecting and a means of recording this data.
You may need to consult your network administrator for network settings and system
identification information.

Note: The initial configuration screens also appear when you perform a system reset. For

more information, refer to “Restoring Default Settings” in the Avaya Video
Communications Systems Administrator Guide.

Language

You can select the language to display in the user interface. The default is English.

Avaya 1050 Installation Guide 6

Administrator and User Passwords

Some functions and preferences available from the user interface are accessible only to
administrative users with a password. For security reasons, Avaya recommends that you
change the default administrator password (1 2 3 4) during the initial configuration.

Optionally, you can set a user password to control access to user preferences that enable
the user to do the following:

• Change the appearance of the user interface.

• Specify how calls are answered.

• Configure audio settings.

• Change cameras and DVI-I input settings.

• Reboot the system.
The administrator and user passwords can con tain any combination of the numbers 0- 9 and

the symbols * (star) and # (pound) up to 16 characters in length.
Note: If you set a user password, you can also use the administrator password to access

user preferences.
Administrator Password: ________________________________________________
User Password: _______________________________________________________

7 Avaya 1050 Installation Guide

System Identification

Information that identifies the system to users appears throughout the user interface.
Set the Location preference to your location. The default is the United States. The Time

Zone preference sets the system time that appears in the status bar on the main page of the
user interface. It defaults to Greenwich Mean T i me. You must set this preference even if you
specify an NTP server during the initial configuration (refer to “Network Settin gs” on page 9).

The System Name, Video Number, and Voice Number appear in the user interface on the
main screen. The system name may also appear in the local and corporate directories.
Avaya recommends that you change the default system name to one that meaningfully
identifies the system to your users.

System Name: (to identify this installation in the network): _______________________
Video Number: ______________________________________________ __________
Phone Number: ________________________________________________________

Avaya 1050 Installation Guide 8

Network Settings

By default, DHCP is enabled on Avaya systems. If you choose Disabled for the DHCP
preference, you must enter an IP address (the locally configured IP address if not assigned
by a DHCP server), Subnet Mask (used to partition the IP address into a network and host
identifier), and Default Gateway (the IP address of the default gateway the system uses).

IP Address: ___________________________________________________________
Subnet Mask: _________________________________________________________
Default Gateway: ______________________________________________________
You can enter the Hostname of the system. If you do not have a DHCP server that

automatically set s a DNS server, you c an enter the IP addresses to configur e DNS Servers.
You can also define the domain names to search when resolving hostnames. DNS
translates names of network nodes into addresses; specify this preference to use DNS to
resolve the hostnames of devices to IP addresses.

Hostname: ___________________________________________________________
DNS Servers: _________________________________________________________
Name Search Domains: _________________________________________________
If you choose an option other than Auto (the default) for the Network S peed preference,

ensure that the option matches the speed and duplex configured on your network switch.
Network Speed: ________________________ Network Duplex: _________________
You can enter the hostname or IP address of a Network Time Protocol (NTP) server to set

the system date and time automatically . The A vaya system ignores the value you specify for
the NTP Server Hostname if the DHCP preference is set to Enabled and the DHCP server
can pass an NTP server address to the Avaya system.

Network Time Protocol (NTP): _______________________________________ _____

Audio Preferences: Active Microphone

The default for Active Microphone is Auto. The system detects attached audio input
devices and selects one of them to be the active microphone in the following order:

• phone

• microphone in

• camera 1
If you wish to use a device connected to line in 1 or line in 2 on the codec as the active

microphone, you must choose the corresponding line in option manually for Active

Microphone.

9 Avaya 1050 Installation Guide

The Active Microphone field in the System Information page shows which device is
functioning as the active microphone. When the value is None, the No Active Microphone
indicator appears in the status bar on the main screen of the user interface indicating
that no active microphone is available. You can view the System Information page after
you install the system and complete the initial configuration. From the main screen, press
the button on the Avaya remote control.

Note: If you choose Line In 1, Line In 1 (No AEC), Line In 2 or Line In 2 (No AEC) as the

active microphone, and a device is not connected to the appropriate connector on
the codec, the System Information page shows Line In 1 or Line In 2 as the status
for Active Microphone. The No Active Micro phone indicator does not appear in the
user interface.

The Microphone In (No AEC), Line In 1 (No AEC), and Line In 2 (No AEC) options for the
Active Microphone preference are for use with a microphone that has its own acoustic
echo canceller (AEC).

Audio Preferences: Active Microphone Volume You can adjust the audio level for the active microphone by selecting Active Microphone

Volume and pressing OK on the Avaya remote control.

Note: A built-in acoustic echo canceller and noise reducer are active when M icrophone In ,

Camera 1, or Line In is the active microphone. The built-in acoustic echo canceller

automatically attempts to adjust audio volume for optimum levels.

Avaya 1050 Installation Guide 10

An audio meter appears below Active Microphone Volume when you access the

Avaya Video Conference

Line In

Avaya
Video

Other Digital Inputs

Volume and
Tone Control

Transmitted
Voice/Audio

DSP, AGC,
Echo Canceller

A/D

Audio Meter

A/D

preference. The audio meter follows the digital signal proc es sing , Aut om a tic Ga in Co nt ro l
(AGC), and volume and tone controls on the transmitted voice path as depicted in the
following illustration.

The dotted line illustrates the audio path when Microphone In (No AEC), Line In 1 (No AEC),
or Line In 2 (No AEC) is selected as the active microphone. This mode is useful for setting
up system gains but should never be used during calls unless the inst allation inclu des audio
inputs with external AEC. Echo may occur if no AEC is employed.

If you choose Avaya Video Conference Phone 1000 as the active microphone, the Active
Microphone V olume preference is not available . The Avaya V ideo Conference Phone 1000
microphones adjust volume automatically. The voice stream bypasses all processing in the
Avaya system, including the volume and tone controls, and is fed directly into the
transmitted voice path.

The audio meter displays the level of the transmitted voice in decibels (dB) root mean
square (RMS) below digital full scale (DFS). The meter is accurate to ± 1 dB. The maximum
level is 0 dB. Levels below –50 dB are not displayed, and indicate a very quiet or inactive
input. Typical levels during a call peak around –28 to –22 dB DFS. The AEC and AGC
attempt to keep the RMS transmit level below –20 dB DFS. The following images show what
appears in an audio meter at various levels.

11 Avaya 1050 Installation Guide

Very Quiet or Inactive Input below -50 dB (no bars)

-20 db DFS Level (Last Green Bar)

-10 db DFS Level (Last Yellow Bar)

0 db DFS Level (Maximum Possible Level; First Red Bar is -9 dB)

Typical Transmit Voice Level in a Call

When setting Active Microphone Volume for Avaya Video MicPod 1000 or Avaya Video
Camera 100, place someone where a participant in a call would normally sit in the
conference room and ask the person to speak at a normal volume facing the active
microphone.

Use the audio meter to visually verify that the transmit level peaks in the desired -28 to -22
dB range.

Avaya recommends a volume setting of 5 to 8 for Active Microphone Volume for most
Avaya Video MicPod 1000 applications.

Avaya 1050 Installation Guide 12

Avaya recommends a volume setting of 5 to 10 for Active Microphone Volume for most
Avaya Video Camera 100 applications.

If you set Active Microphone Volume to a line in option when using an external mixer or
amplified microphone, follow these steps:

1. Select either Line in 1(no AEC) or Line in 2 (no AEC) for Active Microphone depending

on the line in connector on the codec to which the device is attached.

2. Position someone approximately one meter from the microphone, facing it, speakin g at

a normal volume.

3. Adjust the Active Microphone Volume and the external mixer output level until the

meter peaks in the -28 to -22 dB range. Avaya recommends you adjust the external
mixer volume so that you achieve peak levels in the -28 to -22 dB range of the audio
meter with the Active Microphone Volume control no less than 5 or greater than 15.

4. If the microphone or mixer you use employs an echo canceller, no further adjustments

are necessary. Otherwise, select Line In 1 or Line In 2 for Active Microphone. This
turns on the Avaya system’s echo canceller, noise reduction, and automatic g ain control
functions. If you do not use an echo canceller, you may experience severe echo effect s.

5. After the adjustment, check that the peak levels when speaking no rmally one meter from

the microphone are in the -28 to -22 dB range. The AGC attempts to keep the transmit
level below -20 dB, which is the green range of the bar graph.

An audio meter is also available for the Line In 1 Volume and Line In 2 Volume
preferences for setting an audio level for a device connected to these inputs on the codec
when the line in 1 or line in 2 is not selected as the active microphone.

Audio Preferences: Video and Voice Call Output

If you plan to use external speakers other than Avaya Video Conferen ce Phon e 100 0 fo r
audio in both video and voice calls, ensure that the Video Call Audio Output and Voice
Call Audio Output preferences are set to Line Out. If you are using Avaya Video
Conference Phone 1000 for audio, set these preferences to Phone. By default, Video Call

Audio Output is set to Line Out; Voice Call Audio Output is set to Phone. Audio Preferences: Testing Speakers

You can also test the primary output speakers for the appropriate au dio level or to ensure
they are working properly. Select Auto for Primary Audio Output Test to cycle through a
test on your available speakers. The test continues until you select Off. You can also send
the tone to either the left or right channel by choosing Test Left or Test Right. The tone is
sent simultaneously to both line out and the HD video out of display 1.

13 Avaya 1050 Installation Guide

Avaya 1050 Components

Your Avaya 1050 package contains the following components:

• One of the following audio components:

- Avaya Video Conference Phone 1000

- Avaya Video MicPod 1000—(see “Optional Peripherals” on page 20 for the dual

Avaya Video MicPod 1000 option)

• Avaya Video Camera 200 with standard 3 meter (9.8 foot) HDMI cable

• Avaya 1050 Codec

• Avaya Remote Control (including three AAA batteries)

• Quick reference card

• Documentation CD

Installing an Avaya 1050 System

Before you install an Avaya video communications system, read the docume nt Avaya Safety
and Regulatory Notices for important safety information. The document is available on the

documentation CD-ROM and from support.avaya.com.

Warning: Exercise care when connecting cables to the codec to avoid damaging
cables or the connectors on the codec. Face the back of the codec or ensure that all
connectors are visible when connecting a cable to the codec.

To install the components of your Avaya system, remove all components from the product
packaging, including cables, and place them in the desired positions in your conference
room.

Warning: Do not place anything on top of or adjacent to the codec that can obstruct
air flow around the unit or generate heat. Doing so can cause the system to overheat
and reboot. Prolonged overheating can result in damage to the codec. Ensure the room
that houses the codec is properly ventilated and temperature controlled.

Refer to the quick reference card included with your system for a visual depiction of the
proper setup. The numbers that appear on the quick reference card correspond to the
following steps:

Avaya 1050 Installation Guide 14

1. Open the battery compartment on the back side of the remote control.

a. Before inserting the batteries, stretch each of the two straps across the oute r battery

slot closest to it.

b. Insert the two outer batteries, negative end (-) first against the spr ing, then press the

positive (+) end into place, trapping the cloth straps beneath the batteries.

c. Lay the longer cloth strap over both batteries and insert the center battery’s negative

end against the spring first to trap the longer cloth strap beneath it. Then press the

positive end of the battery into place.

d. Lay the ends of the cloth straps over the center battery and install the cover.

2. Insert the codec into its sta nd by ali gnin g the pin ho les at the ba se. Se cure the co dec in

the stand by tightening the bolt on the bottom of the codec stand. Optional: Insert the
rubber feet on the bottom of the codec stand. The codec is also designed to lay flat
should you choose not to install the stand.

Warning: Use only the stand and bolt included in the product box with the codec.
Using a stand and bolt from another Av aya model can damage the codec.

Note: When using the stand, A vaya recommend s you rou te at least the th icker cab les
(DVI and HDMI) through the plastic strain relief guide on the stand to enhance the
stability of the codec and prevent tipping. You can also remove the stand and lay the
codec flat to improve stability.

3. To connect an A vaya Video Camer a 200 to the codec, insert the HDMI cable into the HD

port on the rear side of the camera and plug the opposite end into the port marked with
the HD in 1 symbol on the back of the codec. Insert the power adapter cable
into the power port on the rear side of the camera and plug the power adapter into a
power outlet.

Note: Avaya Video Camera 200 is supported only when connected to HD in on the
codec.

If you purchased a second Avaya Video Camera 200 for use with Avaya 1050, insert the
HDMI cable for the second camera into the port on the r ear side o f the camer a and p lug
the opposite end into the port marked with the HD in 2 symb ol on the back of
the codec. Insert the power adapter cable into the po we r po rt on the rear side of the
camera and plug the power adapter into a powe r ou tle t. Fo r mo r e inform a tio n ab o ut
using two cameras with your Avaya 1050 system, refer to your Avaya Video
Communications Systems User Guide.

15 Avaya 1050 Installation Guide

4. Insert the HDMI display cable into the port on the rear of your display and the opposite

HDHD

HD

end into the port marked with the display 1 symbol on the back of the codec. (If
you are using the codec in the upright position with the stand, Avaya recommends you
route this cable through the strain relief guide on the stand.) Insert the display power
cord into a power outlet.

To connect a second display, insert the video display cable into the port on the rear of

2

your display and the opposite end into the port marked with the display 2 symbol

HD

on the back of the codec. (If you are using the codec in the upright position with the
stand, Avaya recommends you route this cable through the strain relief guide on the
stand.) Attach the display power cord to a powe r outlet. By default, the second display is
blank and displays a message directing you to configure preferences for the display.
After you complete the initial configuration, refer to “Configuring a Second Display” on
page 19 to complete this process.

5. Insert the network cable into the network port marked with the LAN symbol on the
back of the codec. Insert the opposite end of the network cable into a network port on
the wall.

6. Do one of the following:
a. If you are using the Avaya Video Conference Phone 1000 for audio, insert the

phone cable into the port marked with the LAN symbol on the underside of the
phone.

Note: The exterior port marked with the symbol on the Avaya Video
Conference Phone 1000 is reserved for future use.

Insert the opposite end of the phone cable int o the po rt ma r ked w ith the Avaya
Video Conference Phone 1000 sym bol on the back of the codec. Ensure the
cables are secured into the guides to avoid damage to them.

Note: When the Avaya Video Conference Phone 1000 is connected to an Avaya
video communications system, you are unable to configure it as a standalone
speakerphone. Configure your system using the Avaya video communications
system interface.

Avaya 1050 Installation Guide 16

b. If you are using a single Avaya Video MicPod 1000 for audio, insert the en d of the

cable from the Avaya Video MicPod 1000 into the microphon e port marked with the
microphone symbol on the back of the codec. If you are using the codec in the
upright position with the stand, Avaya reco mme nds you route this cable through the
strain relief guide on the stand. If the Avaya Video MicPod 1000 is installed in an
area where the cord could be pulled or tripped upon, refer to “Attaching the Avaya
Video MicPod 1000 Strain Relief Clip” on page 22.

Warning: Tripping on the Avaya Video MicPod 1000 cord can cause personal
injury as well as permanent damage to the Avaya Video MicPod 1000 cord
connector and the connector in the codec. Avaya recommends that you use the
cable strain relief clip included in the Avaya Video MicPod 1000 product box as
described in “Attaching the Avaya Video MicPod 1000 Strain Relief Clip” on
page 22.

If you are using dual Avaya Video MicPod 1000s for audio, refer to “Configuring
Dual Avaya Video MicPod 1000s” on page 21 for a description of supported
configuration options.

7. Insert the cord from the power adapter into the power outlet marked on
the back of the codec (near the base). Insert one end of the power cord into the power
adapter and the opposite end into a power outlet on the wall.

The Avaya system starts and illuminates a blue LED on the front of the codec. See
“St atus Icons” on p a ge 26 for more information about the st ate of the syste m as it boots
or as conditions change.

The camera initializes the first time it is connected to a codec; this process takes
approximately 90 seconds.

Warning: Do not disturb or disconnect the devices during this time as you may
damage the system.

17 Avaya 1050 Installation Guide

8. An Initial Configuration screen appears and prompts you to configure the system.
Refer to “Initial Configuration” on page 6 and the information you collected there
previously to guide you through your configuration choices. Use the arrow keys on the
remote control to navigate the preferences that appear in the initial configuration
screens. Icons that appear at the bottom of each screen correspond to keys on the
remote control and indicate what operations are available for the screen or a selected
object.

If the initial configuration screen does not appear and the display is blank, refer to
“Troubleshooting Installation Issues” on page 23.

The bottom of the screen contains the system status bar and the navigation bar. The
system status bar indicates system and network status. When the system is booting,
status also appears at the top of the REDIAL list to indicate the current state of the
system. See “Status Icons” on page 26 for an explanation of status icons you may
encounter.

Locking the Avaya Codec

You can lock the Avaya codec with a secure loop to prevent physical removal of the device.
For assistance, contact Avaya Custom er Support.

Changing Display Resolution

The primary output onAvaya 1050 defaults to 720p60 and will work with any 720p HDMI
display.

To change display resolution, navigate to Administ rator Preferences : Appearance :
Displays and choose Display 1 Resolution. You can change the resolution to 1920x1080i60
or 1920x1080p30 and it will work with most 1080 HDMI displays. However, some 1080p
displays will not work with 1080p30 mode and the display may be blank. In this case you
must configure the display resolution from either the Avaya Video Conference Phone 1000
(refer to “Configuring Display Output from Avaya V ideo Conference Phone 1000” on
page 23) or from the web administration interface for the Avaya system (refer to the Avaya
Video Communications Systems Administrator Guide). Avaya recommends that before you
change the display resolution to 1920x1080p30, ensure that you can access the Display 1
Resolution preference using one of these methods.

Note: To access the web administration interface for the system, HTTP access must be

set to Enabled (the default) in Administrator Preferences : Security : General
and you must identify the IP address of the Avaya system. The IP address appears
in the upper right corner on the main page of the user interface.

Avaya 1050 Installation Guide 18

Configuring a Second Display

If you installed a second display, you must configure it. Navigate to Administrator
Preferences : Appearance : Layout and choose Display 2 Layou t, which, by default is set

to None.

• Choose Presentations + DVI-I Input to display present ations (local and remote) during a
call that is sending or receiving a present ation. When not in a call, DVI-I input ap pears in
the display.

• Choose Calls + Presentations + DVI-I Input to display:

- video images from video calls

- presentations (local and remote) in a call that is sending or receiving a presentation

- DVI-I input when not in a call

• Choose Simulcast Calls + DVI-I Input to show the same output on Display 2 as shown
on Display 1 during calls.

If you use a VGA projector as Display 2, navigate to Administrator Preferences :
Appearance : Displays and choose Display 2 Resolution. Configure it s resolution to 1280
x 768 to match the default HD configuration of Display 1.

Note: To use the Calls + Presentations + DVI-I Input or Simulcast Calls + DVI-I Input

options, you must set Display 1 and Display 2 to the same resolution. Otherwise,
you will see a warning message and this option with be forced to Presentations +

DVI-I Input.

19 Avaya 1050 Installation Guide

Optional Peripherals

You can connect the following optional peripherals to enhance your Avaya system:

Peripheral Usage

Serial RS-232 For use with supported third-party cameras using VISCA control or for

HD in 2 For use with a second Avaya Video Camera 200.

HD Camera For use with an Avaya Video Camera 150 or Avaya Video Camera 100.

Microphone in For use with a single or dual Avaya Video MicPod 1000 configuration

DVI-I In (PC in) For use with devices and laptops for presentations or to share PC data.

Audio In (Line In) 1
Audio In (Line In) 2

Analog phone line in For PSTN connectivity.

Auxiliary Video In For inputting component, S-video or composite video. Only one can be

automation control with Crestron or AMX controllers.

In a single Avaya Video MicPod 1000 configuration, you can add an Avaya
Video MicPod 1000 extension cable (15 meters, 49.2 feet) to the Avaya
Video MicPod 1000.

In a dual Avaya Video MicPod 1000 configuration, you use a combination of
two Avaya Video MicPod 1000s, one splitter cable, and extension cables in
large rooms to create wider coverage of audio input. Refer to “Configuring
Dual Avaya Video MicPod 1000s” on page 21 for supported configurations.

Accepts both digital video and VGA analog signals with the proper adapter
cable. For devices and PCs with VGA output, Avaya includes a DVI-A to
VGA cable. An HDMI source can be used with an adapter. For more
information about supported resolutions and audio support, refer to the
Avaya Video Communications Systems Administrator Guide.

For use with an external line level audio input, in addition to the Avaya
Video Conference Phone 1000 or Avaya Video MicPod 1000.

used at a time. A component source always takes precedence. If S-video
and composite sources are both plugged in, the S-video source takes
precedence.

a

USB port Reserved for future use.

a. Auxiliary Video In is typically used to connect a DVD or VCR to share standard video content with the
far end during a presentation or to view the content locally.

Avaya 1050 Installation Guide 20

Configuring Dual Avaya Video MicPod 1000s

If you are using dual Avaya Vi deo MicPod 10 00s, you can use the splitte r cable to connect a
combination of extension cables and two Avaya Video MicPod 1000s to the single Avaya
Video MicPod 1000 port on your A vaya codec for m aximum omni directional aud io coverage
in large conference rooms.

Dual Avaya Video MicPod 1000 configurations are limited to two Av aya Video MicPod 1000s
and one splitter cable. (You cannot use multiple splitters to connect to more than two Avaya
Video MicPod 1000s.) However, you can use variations on three configurations of extension
cables:

• If you connect the male end of the splitter directly to the codec, you can use none, or
one extension cable to connect an Avaya Video MicPod 1000 to each of the female
ends of the splitter.

• If you use one extension cable to connect the codec to the splitter, you can use none, or
one extension cable to connect an Avaya Video MicPod 1000 to each of the female
ends of the splitter.

• If you use two extension cables to connect the codec to the splitter, you must connect
both Avaya Video MicPod 1000s directly to the female ends of the splitter.

If the Avaya Video MicPod 1000s are installed in an area where the cord could be pulled or
tripped upon, refer to “Attaching the Avaya Video MicPod 1000 Strain Relief Clip” on
page 22.

Warning: Tripping on the cord can cause personal injury as well as permanent
damage to the Avaya Video MicPod 1000 cord connector and the connector in the
codec. Avaya recommends that you use the cable strain relief clip in cluded in the A vaya
Video MicPod 1000 product box as described in “Atta ching the Avaya Video MicPod
1000 Strain Relief Clip” on page 22.

An Avaya codec detects any splitter or cable attached to the microphone input of the codec
as an Avaya Video MicPod 1000. If an Avaya Video MicPod 1000 is not attached to the
extension or splitter cable and the microphone input is selected as the active microphone,
no audio is available. The No Active Microphone indicator does not appear in the status bar
and the Active Microphone field in the System Information page reports Micr ophone In as
the active microphone.

21 Avaya 1050 Installation Guide

Attaching the Avaya Video MicPod 1000 Strain Relief Clip

If the Avaya Video MicPod 1000 is installed in an area where the cord could be pulled or
tripped upon, Avaya recommends using the str ain relie f clip i ncluded with your Avaya V i deo
MicPod 1000 to reduce the chance of disconnecting or damaging the plug or the Avaya
video communications system codec.

Before attaching the strain relief clip to the codec, ensure that the codec surface is clean
(free of dirt, dust, oil, and other residues) and dry. The adhesive tape on the strain relief clip
is intended for a single use. Attach the strain relief clip to the codec and route the Avaya
Video MicPod 1000 cable through the strain relief clip as shown in the following diagram.

To obtain a replacement strain relief clip, contact your Avaya Partner.

Avaya 1050 Installation Guide 22

Troubleshooting Installation Issues

Installation issues that you may encounter with your Avaya system typically involve
improperly connected cables, or network bandwidth or connectivity. For information about
troubleshooting other issues that users may encounter with Avaya systems refer to the
Avaya Video Communications Systems User Guide.

Improperly connected or loose cables are common causes of problems with hardware un its.
When investigating a system problem, first inspect all the external controls and cable
connections. Ensure that connections are correct and secure, and that no thing is obstructing
the cables.

Configuring Display Output from Avaya Video Conference Phone 1000

If you are using Avaya Video Conference Phone 1000 and your display shows the initial
configuration screen but the image is distorted and unusable or the display is blank, you can
configure the display from the Avaya Video Conference Phone 1000 user interface. Follow
these steps:

1. Ensure that no calls are in progress.

2. Log in to the Admin Menu on your Avaya Video Conference Phone 1000.
a. Press sequentially when the phone is idle.

b. Enter the administrator password (1 2 3 4 by default) and press .

3. Press 1 on the keypad to select Preferences.

4. Press 1 on the keypad to select Display 1.

5. Press the key to select Auto.

6. Press the key to accept your change(s).
Note: If you remain idle on any preference screen for two minutes, you return to the

main screen.

7. When you have finished setting preferences, press the key to save them.

8. Press to return to the previous screen.

23 Avaya 1050 Installation Guide

No Power

To troubleshoot a power problem, complete the following steps:

1. Disconnect the power supply unit (PSU) from the Avaya codec and the AC source.

2. Plug an appliance you know works into the AC source to determine if the source works.

3. If the AC source works, plug the PSU into the AC source , but do not connect the PSU to
the Avaya codec. If the green LED on the PSU illuminates, the PSU is probably good.

4. Disconnect the PSU from the AC source. Connect the PSU to the Avaya codec.
Reconnect the PSU to the AC source. If the Avaya codec fails to boot and the green
LED on the PSU dims, the codec may be the source of the problem.

IP Address Displays Invalid Value

After you complete the initial configuration, if the IP address that appears at the top of the
main screen displays an invalid value, one of the following conditions may exist:

Condition Resolution

The unit is configured to obtain an address
using DHCP and no DHCP server is
available.

Note: The DHCP client self-assigns an
address in the 169.254 class B network
and the red network symbol appears in
the status bar on the main screen.

Faulty Ethernet cable connection. Replace the Ethernet cable with a high quality cable.

The unit is configured to use a static IP
address, but no IP address has been
entered.

Network connection is unavailable.
A red network symbol appears in the

status bar on the main screen.

Verify that the unit is plugged into a network that has a DHCP
server present.

Identify and enter the necessary IP information if you disable
DHCP.

Inspect your network connection.

Avaya 1050 Installation Guide 24

Camera Issues

Video from the camera appears in a small window on the main screen of the user interface
above the Redial list. If no video from the camera appears, do the following:

• Ensure that the camera is properly connected to the Avaya codec as described in
“Installing an Avaya 1050 System” on page 14.

• Verify that the blue LED on the front of the camera is lit and not blinking, indicating that
power is active.

• From the main screen of the user interface, press to access the System Menu.
Press to access page 2 of the System Information p age. Ensure that the status of
the camera is Ready.

• Ensure that the primary input is set to the high definition camera. Press on the
remote control. If Primary Input : HD Camera does not appear at the top of the screen,
press to display the Primary Input selection dialog. Use the arrow keys on the
remote control to select the appropriate high definition camera and press OK.

Improving a Dim Image If the image is too dim, you can adjust the HD Camera Brightness preference in User (or

Administrator) Preferences : Diagnostics : High Definition Camera.

Attached Video Input Device Not Working

When you connect a video input device that has capabilities not supported by an Avaya
system, the status Out of range appears on the System Information page for that input.
The device may be in a mode that the codec does not support. Changing the mode may
help. Otherwise, the device is not supported.

25 Avaya 1050 Installation Guide

Status Icons

The following table identifies the icons that can appear in the system status bar.

Icon Condition

Indicates that the communication subsystem is initializing. If this icon
reappears after the system has booted, a problem has occurred. Reboot
the system.

Indicates that the system is initializing. When the system is initializing,
functionality on the main screen is disabled and no entries appear in the
REDIAL list. This icon also appears when a new device is connected to
the system after the system boots and disappears when the device is
ready. If the icon persists, a problem has occurred and rebooting the
system is necessary.

Indicates that the connected phone has been detected and the phone is
initializing. If the icon persists, a problem has occurred and rebooting the
system is necessary.

Indicates that the system does not have an active microphone. Check the
device’s connections and then check the option you selected for the
Active Microphone preference.

Network
Status

System
Overheating

Identifies the network status, as follows:
connected (green indicator)

in progress (yellow indicator)

disconnected (red indicator)

This yellow indicator warns you when the system temperature is
above normal operating temperature. The codec adjusts fan
speed automatically to cool itself.

This red indicator warns that the system is overheated and
approaching the maximum allowed operating temperature and
will automatically reboot after reaching it.

Warning: Temperatures that require the codec to reboot can permanently
damage codec components. Ensure the room that houses the codec is
properly ventilated and temperature controlled.

Avaya 1050 Installation Guide 26