Avaya 1030 Installation Guide

Issue 1

June 2010

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya's standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support outside of the United States and Canada, the warranty is provided to you by said Avaya reseller and not by Avaya.

. Please note that if you acquired the product from an authorized Avaya reseller

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, http://support.avaya.com/LicenseInfo ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alone computing device. "Server" means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone products or pre-installed on Hardware. "Hardware" means the standard hardware originally sold by Avaya and ultimately utilized by End User.

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License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to the Software ("Shrinkwrap License"). (see "Third Party Components" for more information).

Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site, the documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site:

http://support.avaya.com/Copyright

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States

and Canada. For additional support telephone numbers, see the Avaya Support Web site:

http://support.avaya.com

Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

Trademarks

Avaya and Aura are trademarks of Avaya, Inc.

Avaya is a registered trademark of Avaya Inc. Avaya Aura is a trademark of Avaya Inc. All non-Avaya trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site:

http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

Patent Notice

For patents covering LifeSize® products, refer to http://www.lifesize.com/support/legal.

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Preparing for Installation

As you prepare to install an Avaya video communications system, consider the physical conditions of the room, compatibility with displays and your network configuration and settings. Avaya recommends you collect your network settings and system identification information before you begin installation. Refe r to “Initial Configuration” on page 6, which explains what information you need to collect and provides space to record it.

Room Configuration

The size, shape, layout and occupancy of the room dictate where you place your video conferencing components. For examp le, in a multi- us er con fer e nce ro om , pla ce an Avaya Video MicPod 1000 or A vaya V ideo Conference Phone 1000 at the center of the p articipan ts as their detection patterns are omnidirectional.

Warning: Avoid routing cables from the codec across foot-traffic areas as tripping on the cables can cause both personal injury and permanent damage to the connectors in the cables and codec. If cables must cross foot-traffic areas, use some form of cable management system or strategy to avoid the possibility of tripping.

The lighting in your environment affects image quality. The optimal lighting for Avaya systems is 300 to 500 LUX. If light levels are too low, consider adding artificial lighting. Indirect light from shaded sources or reflected light from p ale walls of ten produces excellent results. Avoid the following:

• direct sunlight on the subject matter, the background, or the camera lens

• direct illumination of the subject matter and camera lens

• colored lighting

• harsh side lighting or strong light from above Consult your administrator for specific ligh tin g re qu ire m ents for your en vir on m en t.

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Supported Display Types and Resolutions

Avaya 1030 can connect to HD displays (720p minimum) through an HDMI cable, including:

• Plasma, LCD, and LED flat panel displays

• Large screen rear projection TV displays (720p/1080p displays)

• Front projection displays

• Rear projector A/V room configurations Supported display resolutions include the following:

• Display 1:

- 1280 x 720p60

- 1280 x 768p60

- 1920 x 1080p30

- 1920 x 1080i60

The primary output on Avaya 1030 defaults to 720p60 and will work with any 720p HDMI display. To change the resolution for 1080 HDMI displays after you install the system, refer to “Changing Display Resolution” on page 17.

Note: The Display 1 Resolution preference in Administrator Preferences : Appearance : Displays defaults to Auto if you select an option for this preference that

is not supported by the connected display. For more information about troubleshooting exceptions to this behavior and changing display resolution, refer to “Changing Display Resolution” on page 17.

• Display 2:

- 1280 x 720p60

- 1920 x 1080p30

- 1920 x 1080i60

Note: If you are using dual displays, ensure that both displays can support the same resolutions. You can choose a resolution for both displays by choosing a resolution for display 1 only using the Display 1 Resolution preference in Administrator Preferences : Appearance : Displays after you install the Avaya system. Ch oo sing a resolution other than 1280x768p60 for display 1 automatically chan ges the resolution for display 2. If you choose 1280x768p60 for display 1, the Avaya system automatically changes the resolution for display 2 to 1280x720p60.

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Placement Behind a Firewall

Avaya recommends that you place your system b ehind a firewall and block, a t minimum, the following ports:

• 22 (SSH)

• 23 (Telnet)

• 80 (HTTP)

• 443 (HTTPS) If you require these ports remain open, ensure that you change the default administra tor and

command line interface passwords to be very secure. For information about changing th e default administrator password, refer to the Avaya Video Communications Systems Administrator Guide.

You can also disable SSH and web access on the system by configuring preferences in the user interface. By default, Telnet access is disabled. For more informatio n, refer to the Avaya Video Communications Systems Administrator Guide.

Network Bandwidth

Poor audio and video quality may result from insufficient bandwidth on your network. Avaya recommends that your network be capable of at least 1 Mb/s (incoming and outgoing) for a high definition video call. During video calls with lower bandwidths, Avaya systems automatically select the best resolution that can be achieved with the available bandwidth.

Initial Configuration

During the installation process, your Avaya system prompts you to configure it for the first time. Avaya recommends that you gather all the necessary information prior to installation. The following sections provide guidelines for collecting and a means of recording this data. You may need to consult your network administrator for network settings and system identification information.

Note: The initial configuration screens also appear when you perform a system reset. For

more information, refer to “Restoring Default Settings” in the Avaya Video Communications Systems Administrator Guide.

Language

Select the language to display in the user interface. The default is English.

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Administrator and User Passwords

Some functions and preferences available from the user interface are accessible only to administrative users with a password. For security reasons, Avaya recommends that you change the default administrator password (1 2 3 4) during the initial configuration.

Optionally, you can set a user password to control access to user preferences that enable the user to do the following:

• Change the appearance of the user interface.

• Specify how calls are answered.

• Configure audio settings.

• Change cameras and DVI-I input settings.

• Reboot the system. The administrator and user passwords can con tain any combination of the numbers 0- 9 and

the symbols * (star) and # (pound) up to 16 characters in length. Note: If you set a user password, you can also use the administrator password to access

user preferences. Administrator Password: ________________________________________________ User Password: _______________________________________________________

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System Identification

Information that identifies the system to users appears throughout the user interface. Set the Location preference to your location. The default is the United States. The Time

Zone preference sets the system time that appears in the status bar on the main page of the user interface. It defaults to Greenwich Mean T i me. You must set this preference even if you specify an NTP server during the initial configuration (refer to “Network Settin gs” on page 8).

The System Name, Video Number, and Voice Number appear in the user interface on the main screen. The system name may also appear in the local and corporate directories. Avaya recommends that you change the default system name to one that meaningfully identifies the system to your users.

System Name: (to identify this installation in the network): _______________________ Video Number: ________________________________________________________ Voice Number: ________________________________________________________

Network Settings

By default, DHCP is enabled on Avaya systems. If you choose Disabled for the DHCP preference, you must enter an IP address (the locally configured IP address if not assigned by a DHCP server), Subnet Mask (used to partition the IP address into a network and host identifier), and Default Gateway (the IP address of the default gateway the system uses).

IP Address: ___________________________________________________________ Subnet Mask: _________________________________________________________ Default Gateway: ______________________________________________________ You can enter the Hostname of the system. If you do not have a DHCP server that

automatically sets a DNS server , you can enter the IP addresse s to configure DNS Servers. You can also define the domain names to search when resolving hostnames. DNS translates names of network nodes into addresses; specify this preference to use DNS to resolve the hostnames of devices to IP addresses.

Hostname: ____________________________________________________________ DNS Servers:__________________________________________________________ Name Search Domains: _________________________________________________ If you choose an option other than Auto (the default) for the Network Spee d preference,

ensure that the option matches the speed and duplex configured on your network switch. Network Speed: ________________________ Network Duplex: _________________

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