AT&T G3 User Manual

Table of Contents
585-229-107 Issue 2 April, 1996
OneVision DEFINITY G3
Proxy Agen t Installation and
Connectivity
Graphics © AT&T 1988
Contents
About Th is Book xiii
Book Overview xiii Intended Audiences xiv Typographical Conventions xvi
Keyboard conventions xvii
Your Proxy Ag ent Package xix Trademarks xxi Related Resources xxii Reader Comments xxiv
1 Before You Begin 1-1
Chapter Overview 1-1
About the Proxy Agent 1-2
Section Overview 1-2 Stages of Translating PBX Data 1-3 Supported PBXs 1-4
Requirements 1-5
Section Overview 1-5 PC Requirements 1-6 To Check Disk Space 1-7 Recom mended Hardwar e 1-9 Recommended Software 1-10
About Installations 1-11
Section Overview 1-11
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Contents
UnixWare Method ology 1-12 Installation and Setup Task List 1-13
2 PC Hardware Installation 2-1
Chapter Overview 2-1 PC Setup Checklist 2-2
3 UnixWare Installation 3-1
Chapter Overview 3-1
Installation Procedures 3-2
Section Overview 3-2 New Installations 3-3 UnixWare 2.01 Upgrades 3-6 To S et System and Node Names 3-9
TCP/IP Administration 3-11
Section Overview 3-11 To Configure the Ethernet Interface 3-12 To Set the Hosts File 3-14 To Test the TCP/IP Connection 3-16 To Tr oubleshoot the TCP/IP Connection 3-17
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Contents
4 Uni xWare Administrati on 4-1
Chapter Overview 4-1
Login Administration 4-2
Section Overview 4-2 About Logins 4-3 To Add New Logins: UNIX Shell 4-4 To Add New Logins: OA&M 4-6 To Add New Login s: Desktop 4-9 To Verify Group Assignments 4-11
Maintenance Administration 4-13
Section Overview 4-13 About Port Monitors 4-14 To Assign Devices to Ports 4-15 To Back Up and Restore 4-17
5 Planning Connectivity 6-1
Chapter Overview 6-1
About Connectivity 6-2
Section Overview 6-2 Proxy Agent Connectivity 6-3 Communications Hardware 6-5
Data Commu nications Hardware 6-6
Section Overview 6-6 To Choose the Hardware 6-8 Proxy Age nt an d Mod e m Connections 6-9 Proxy Age nt a n d Data Module Connections 6-10
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Contents
PC Hardware Connections 6-23
Alarm Stream 6-31
Proxy Agent and ADU Connections 6-11 To Choose Circuit Packs 6-12 PBX and Modem Connections 6-13 PBX and Data Module Connections 6-14 PBX and ADU Connections 6-15 Cables for Modems 6-16 Cables for Data Modules 6-19 Cables for ADUs 6-21
Section Overview 6-23 PC Hardware Connections 6-24 Cables and Connectors 6-25 To Validate D ial Strings 6-27 To Set the Dip Switch 6-28
Section Overview 6-31 To Connect the Modem to the PC 6-32 Alarm Path 6-33
6 Connectiv ity 7-1
Chapter Overview 7-1
Dial-Up Connections 7-2
Section Overview 7-2 Port Terminations 7-3 Analog Connections 7-4 Digital Connections 7-7
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Contents
To Program P BX Ports 7-9 Site-Specific Connections 7-13 Multiple Connections 7-14
Direct Connection s 7-15
Section Overview 7-15 Requirements 7-16 Proced ural Overview 7-18 To Install the Hardware 7-18 To Configure Data Modules 7-19 To Set Data Mod ule Extensions 7-22 To Update the Abbreviat e d Dial ing List 7-24 To Edit the Devices File 7-26 To Set Up a Hotline Connection 7-27 To Administer the Proxy Agent 7-28
7 Serial I/O Cards 8-1
Chapter Overview 8-1
Installation Procedures 8-2
Section Overview 8-2 DigiBoard Xem 8-3 Equinox SST 8-6 Equinox XP 8-7 Specialix XIO 8-10
Administration Procedures 8-11
Section Overview 8-11 To Assign Devices to the Proxy Agent 8-12
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Contents
To Verify Device Types 8-14 To Verify Dial Strings 8-15 To Create Port Monitor Entries 8-17
8 Proxy Agen t Installat ion 9-1
Chapter Overview 9-1 About the Proxy Agent 9-2 Making Preparations 9-3 To Verify Hardware Co nnect ions 9-4 To Verify Installed Software 9-5 Proxy Agent Installation 9-6
9 Proxy Agent Admini st ration 10-1
Chapter Overview 10-1
Maintenance 10-2
Section Overview 10-2 UNIX Permissions 10-3 Printers 10-4 Back Up Your System 10-5 Remove the Software 10-6
Proxy Agent Configuration 10-7
Section Overview 10-7 To Verify the Installation 10-8
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Contents
To Change Hardware Configuration 10-10 To Change the User Interface 10-13
Pr oxy Agent Connectivity 10-17
Section Overview 10-17 To Define External Systems 10-18 To Connect to a PBX 10-20 To Dis connect from a PBX 10-22
Proxy Agent Customization 10-23
Section Overview 10-23 To Start the Proxy Agent 10-24 The Online Guide 10-25 To Check the Proxy Agent Status 10-26 To Change Clients 10-27 To Change Managers 10-28
10 Alarms 11-1
Chapter Overview 11-1
Alarm Reception 11-2
Section Overview 11-2 Program the Alarm Receiver Port 11-3 Set Mo d em Options for Alarm Reception 11-9
Alarm Forwarding 11-12
Section Overview 11-12 Program the Alarm Sender Port 11-13 Edit the Dialers File 11-14 Set the Mode m Op t ions fo r Alarm Forwarding 11-15
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Contents
Program the Proxy Agent 11-16
Section Overview 11-16 Change Alarm Forwarding 11-17
11 Post-Installati on Te sts 12-1
Chapter Overview 12-1 Technician Checklist 12-2 Customer Checklist 12-3
A PA001 Form A-1
Appendix Overview A-1 PA001 Administration Request Form A-2
B Design Configuration B-1
Appendix Overview B-1
Proxy Agent Network B-2
Digital Switch On-Network B-2 Analog On-Network B-4 “Other” On-Network B-6 Customer-Provided Multiplexor Data Networks B-8
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Contents
Proxy Agent Connectivity B-11
Local Connection: 200 0’ or Less
Sys75 R1V3; G1; G3i V1, V2, V3; G3 vsV1, V2, V3 B-12
Local Connection: 200 0’ or Less
G3rV1, V2, V3 B-13
Local Connection: 200 0’ or Less
Sys75 R1V3; G1; G3i V1, V2, V3; G3 vsV1, V2, V3 B-14
Local Connection: 500 0’ or Less
G3rV1, V2, V3 B-15
Remo te Connection:
Sys75 R1V3; G1; G3i V1, V2, V3; G3 vsV1, V2, V3 B-16
Remo te Connection:
G3rV1, V2, V3 B-17
C Basic vi C-1
Appendix Overview C-1 vi Edito r C-2
D Proxy Agent Quick Reference D-1
Appendix Overview D-1 Hotkeys D-2 Commands D-3
Issue 2 April 1996 xi
Contents
GL Glossary GL-1
IN Index IN-1
xii Issue 2 April 1996

About This Book

Book Overview

In this preface
This preface explains how to use this book and includes the following topics.
For this in formation … See page …
Intended Audiences xiv Typographical Conventions xvi Your Proxy Agent Package xix Trademarks xxi Re lated Resources xxii Reader Comments xxiv
Issue 2 Apr il 1996 xiii
About This Book

Intende d Au diences

Intended Audiences
Introduction This book is intended fo r AT& T customers who use OneVision
Network Management Solutions DEFINITY
G3 applications to manage their PBXs on a network management system (NMS). In particular, this book is intended for:
Network managers who use a SNMP-b ased network
management system as a management tool
System a d minist rators who se t up t he OneVision Net work
Management Solutions DEFIN ITY G3 Proxy Agent and ensure that it performs correctly
AT&T support personnel who are responsible for setting up
and insta lling the Proxy Agent
What you should know
Before you use this book to help you install the Proxy Agent, you should already understand how to:
Install the require d hardw a re
Use UnixWare
Execute the UNIX
Release 2.01 for system ad minist ra tio n
commands necessary to move around
in the d irectories and fil es
Verify that the o p erati n g s ystem is running a n d in g ood
healt h
Use one of the UNIX Ed itors (v i o r ed) to customize Proxy
Agent to meet site requirements
Earlier versions of UNIX
Because administration tools vary across different versions of UNIX, knowledge of an earlier version of UNIX may be insufficient.
xiv Issue 2 Ap ril 1996
About This Book
Intended Audiences
How to use this book
This book is d e si gned to help you get the infor m ati on you ne e d quickly. Mos t likely, you will not need to use the enti re book, but will need particular information in it to meet your requirement s.
Issue 2 April 1996 xv
About This Book

Typographical Conventions

Typographical Conv entions
Introduction Before you start installin g the Proxy Age n t, it is im p or tant to
understand the typographical conventions used in this document.
Formatting conventions
The following kinds of formatting in the text identify sp ecial informati o n.
Format of text Typ e of inform ation
constant width
Words or characters that you type.
Examp le: Ente r Proxy Agent.
Text that displays on your screen.
Example: Please remove the installation diskette and continue when ready.
italic
type Specialized terms.
Titles of other books in the OneVision docume nt set.
[Bracketed text] Placeholders for informat ion t hat you
supply. Example: Ent er public!g3mgt!
[client string] means that you type public!g3mgt! exactly as shown, but de t ermi ne the value of the cl i ent string.
End In a table, signifies the end of a
xvi Issue 2 Ap ril 1996
procedure.
About This Book
Typographical Conventions

Keyboard conventions

This book uses the following keyboard conventions.
Keys Comments
Key names All keys are shown in small type.
Example: Press
Enter.
The keys on your keyboard may not be labeled exactly a s they are i n this book.
Combination keys You will frequently hold down one
key while you press another key. These combination keys are sep arate d by a h y p hen.
Example: Press
Ctrl-Y.
Sequential keys You press sequential key
co mbinations in the o rd er shown. Example : Press
Esc Esc means to
press the Escape key twice. Sometimes a co m bination key is
immediately followed by another key.
Example : Press hold down release both keys and press
Ctrl-G G means to
Ctrl while pressing G, then
G
again.
Enter and Return These keys generally perform the
same function. This bo ok uses
Enter.
If your keyboard does not have an
Enter key, you can substitute the Return ke y.
Issue 2 April 1996 xvii
About This Book
Typographical Conventions
Syntax conventions
Window conventions
Some conventions i n syntax are:
Syntax Comments
Enter The word "enter" means to type the word
shown in constant width type, then press
Enter key.
the Examp le: Ente r installpkg means type
installpkg and then press the
Enter key.
Procedures for window-style screens use the following co nventi ons.
Format Comments
à
Shows menu selections. Examp le: Sel ect O p tions
à
Print, means to select Options, then select Print from the pull-down menu.
Bold In dicates buttons on the window that you
click.
xviii Issue 2 April 1996
Example : Click on Apply.
About This Book

Your Proxy Agent Package

Your Proxy Agent Package
What’s in your package
Online documents
How to access online documents
Your Proxy Agent p ackage includes the following resources:
This book,
and Connectivity
Proxy Age nt softwa re an d online d ocuments
Novell's UnixWare Release 2.01 o perating system software
OneVision DEFINITY G3 Proxy Agent Installation
and documentation
In addition to this book, your Proxy Agent p ackage includes the following online documents:
Comman d-line help provides a list of commands.
Field help briefly exp lai ns the fie l d s on a Proxy Age n t form.
T he Proxy Agent online guide has an overview of Proxy
Agent applications and fea tur es, tells you about menus and forms, and provides information about each application and how to use it. It also contai ns a table of contents, an index, and a glossary.
You can access the online docume nts anyti me you are using the Proxy Agent.
If you want to access this type of help … Then press these keys …
Field help Online g uide
Ctrl-Y Ctrl-G G
Issue 2 April 1996 xix
About This Book
Your Proxy Agent Package
Closing the online guide
You can exit the Proxy Agent online guide at any time by pressing
Ctrl-X.
xx Issue 2 April 1996
About This Book

Trademarks

Trademarks
AT&T trademarks
Third-party trademarks
DEFINITY is a registered trademark.
OneVision is a trademark.
All other brand and product names are the trademarks of their respective holders.
Issue 2 April 1996 xxi
About This Book

Related Resources

Related Resources
Ty pes of documents
Fault Man­agement documents
Other d o c uments that are related to the Proxy Agent, b ut not included with your Proxy Agent package are:
AT&T OneVision Definity Enterprise Management Project Provisioning Packag e
Fault Management do c u m ents
DEFINITY
G3 docume nts
The Fault Management do c u m ents are:
OneVision Network Management Solutions DEFINITY G3 F ault Management Installation and Integration
for HP Open View on a HP9000
for HP OpenView on a Sun Sparc OS
for Cabletron SPECTRU M o n a S un Sparc OS
, 585-229-104
, 585-229-105
,
585-229-110
for IBM NetView
OneVision Network Management Solutions DEFINITY G3
, 585-229-114
F ault Management Online User Guide
DEFINI TY documents
Some useful DEFINITY docu m ents are:
Str ea mlined Implemen ta tion Librar y
DEFINITY Communications System Generic 3 Feature Description
DEFINITY Communications System Generic 3 Capabilities
555-230-499
xxii Issue 2 A pril 1996
, 555-230-204
,
About This Book
Related Resources
DEFINITY Communications System Generic 1 and Generic 3 System M anagement
DEFINITY Communications System Generic 3r Implementation
DEFINITY Communications System Generic 3i Implementation
, 555-230-651
, 555-230-650
, 555-230-500
Ordering information
Third-party documents
For more informat ion about t hese books an d other AT&T pu bl ications, see the
Publications Catalog
Glo bal Business Comm unications Sy s te ms
, 555-000-010.
You may find it helpful to refer to the installat ion do c ume nts tha t come with your hardware and software.
Issue 2 April 1996 xxiii
About This Book

Reader Comments

Reader Comments
Comment card
Where to find the card
If the card is missing
We are interested in your suggestions for documentation imp rovem ents a n d u rg e you to fill out the co mm ent c ard a n d return it to us.
The reader comment card is behind the title page.
If the comment card is missing, please send your comments to the following add ress:
AT&T Product Documentation Development Room 22-2C11 11900 North Pecos Street Denver, Colorado 80234
Fax: (303) 538-1741
Remember to write down the document name and number on your com me nt sheet.
Example Proxy Agent Installation and Connectivity guide, 585-229-107.
xxiv Issue 2 A p r i l 1996

Before You Begin

Chapter Overview

1
In this chapter
This chapter c overs infor mat ion you need to know before you be g in installing and setting up the Proxy Agent.
For this in formation … See page …
About the Proxy Agent 1-2 Requirements 1-5 Abo ut Installations 1-12
Issue 2 April 1996 1-1
Before You Begin

Section Overview

About the Proxy Agent

Section Overview
In this section
This section contains the following information.
For this in formation … See page …
Stages o f Translating PBX Data 1-3 Supported PBXs 1-4
1-2 Issue 2 April 1996
Before You Begin

Stages of Translating PBX Data

Stages of Translating PBX Data
Description The Proxy Age nt tran slates data from a DEFIN ITY G3 PBX i nto a
format that yo ur ne twork man agement system can understand.
Process The following table shows the p rocess for translati n g PBX data.
Step What does it Description
Other functions
1 DEFINITY G3
PBX
2 Proxy Agent Translates the data from the
3 Proxy Agent Forwards the P BX management data
The Proxy Agent also provides administrative access to th e switch to accommodate those functions not p rovided by SNMP.
Sends PBX management d a ta to the Proxy Agent.
D EFINITY OSSI (Operating Support Sys te m Interface) and alarm format to the SNMP (Simple Network Managemen t Protocol) format.
to the network mana g e m ent system.
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Before You Begin

Supported PBXs

Supported PBXs
Ty pes of PBXs
The Proxy Agent supports the following DEFINITY G3 PBXs.
G3vs G3s G3i G3r
V1.1 - ABP/PBP V1.1 - ABP/PBP V1.1 - 286 V1.1 V2 - ABP/PBP V2 - ABP/PBP V2 - 386
V2 - 286 V3 - ABP/PBP V3 - ABP/PBP V3 - 386 V3 V4 - ABP/PBP V4 - ABP/PBP V4 - 386 V4
V2
1-4 Issue 2 April 1996
Before You Begin

Section Overview

Requirements

Section Overview
In this section
This section contains the following information.
For this in formation … See page …
PC Requirements 1-6 T o Check Disk Spac e 1-7 Recommended Hardware 1-10 Recommended Software 1-11
Issue 2 April 1996 1-5
Before You Begin

PC Requirements

PC Requirements
Type of PC The Proxy Ag e nt req uires an industry standard Intel 486 (or later)
processor-based personal comp uter with ISA BUS slots.
Required configura­tion
Required disk spac e
For the Proxy Agent to run properly, your PC must have:
A 3.5-inch, 1.44-MB diskette drive
16 MB of random access memory
A h ard disk of at least 500 MB
A CD-ROM drive , 2x or gre ater
A Serial I/O ports board
Uni xWare Release 2.01 com p at ible, 10 Mbit network
interface card
See Recomm ended Hard wa re on page 1-10 for more inform at ion.
Estimates of the disk space that the Proxy Agent requires during installation are in the following table. Disk space on UnixWare is in 512-byte blocks.
Directory Blocks
/tmp 2,000 /usr 2,000
Remember, space re quirements expand as you generate d at a files.
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Total 4,000
Before You Begin

To Check Disk Space

To Check Disk Space
When to use Check the amount of unused disk space before you install the
Proxy Agent to ensure that there is enough room.
Ty pes of directories
The install script for th e Proxy Agent uses the following directories.
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