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Limited Warranty
The AT&T brands are used under license. Any repair, 
replacement, or warranty service, and all questions about this 
product should be directed to Concept 101 LLC at 
www.att.
com/electronics
 or call 1 (888) 920-8680 from the 
USA or Canada.
Concept 101 LLC warrants to the original purchaser that 
the product will be free from defects in material, parts and 
workmanship for the period designated for this product. 
The warranty commences the day the product is purchased 
and covers up to a period of one (1) year. Concept 101 LLC 
agrees that it will, at its option, replace the defective product 
with either a new or remanufactured headset equivalent to 
your original purchase during the warranty period. Should 
the Parts warranty period exceed the Labor warranty period, 
Concept 101 LLC will supply at no charge for the remainder of 
the Parts warranty, any new or remanufactured replacement 
parts as required by the product. During this period all labor 
and service charges will become the responsibility of the 
customer.
Exclusions: This warranty does not apply to the 
appearance or exterior of the product which 
may have been damaged or defaced, altered 
or modified in design or construction. This 
warranty does not apply if the serial number is 
altered or removed, or if there is any damage 
due to power line surge, user damage to the AC 
power cord, connection to improper voltage 
source, general misuse, accidents, or repair 
attempts by unauthorized service agents. Other 
exclusions include ear pads, rechargeable and 
non-rechargeable batteries.
REPAIR OR REPLACEMENT AS PROVIDED UNDER 
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE 
CUSTOMER; Concept 101 LLC SHALL NOT BE LIABLE FOR 
Obtaining Service: To obtain service, product literature, 
supplies or accessories please call 
1 888-920-8680, or visit 
our website, 
www.att.com/
electronics, to create a ticket for 
exchange/repair. Please make sure to 
provide the date of purchase, model 
number and a brief description of 
the problem. Our customer service 
representative will contact you or send 
detailed return instructions.
Some states do not allow the exclusion or limitations of 
incidental or consequential damages, or limitations on how 
long the warranty lasts. In these cases the above exclusions 
or limitations may not apply to you. This warranty gives you 
specific legal rights and you may also have other rights which 
vary from state to state.
Concept 101 LLC does not warrant that the headset will 
work properly in all environmental conditions, and makes no 
warranty and representation, either implied or expressed, 
with respect to the quality, performance, merchantability, 
or fitness for a particular purpose other than the purpose 
identified within this user’s manual. Concept 101 LLC has made 
every effort to ensure that this user’s manual is accurate and 
disclaims liability for any inaccuracies or omissions that may 
have occurred. Information in this user’s manual is subject to 
change without notice and does not represent a commitment 
on the part of Concept 101 LLC. Concept 101 LLC reserves 
the right to make improvements to this user’s manual and/or 
to the products described in this user’s manual at any time 
without notice. If you find information in this manual that 
is incorrect, misleading, or incomplete, please contact us 
through our website.
Warranty Information Warranty Information
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR 
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON 
THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED 
BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF 
MERCHANTABILITY OF FITNESS FOR A PARTICULAR 
PURPOSE ON THIS PRODUCT IS LIMITED TO THE 
DURATION OF THE WARRANTY.