Atrust T68WD User Manual
Atrust t68WD Thin Client
User’s Manual
Internal Draft 0.01
© 2015 Atrust Computer Corp.
UM-t68WD-EN-15110915
Copyright and Trademark Statements
Copyright © 2015 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer
Corp.
Disclaimer
Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of
this document, and specically disclaims any express or implied warranties of merchantability or tness for any
particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information
in this document is subject to change without notice.
Trademark Statements
Atrust is a trademark of Atrust Computer Corp.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
i
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the
Microsoft group of companies.
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its
subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or
registered trademarks of their respective companies.
ii
About This User’s Manual
This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t68WD thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust t68WD thin clients.
2 Provides detailed instructions on how to set up Atrust t68WD thin clients.
3 Provides the basics of how to use Atrust t68WD thin clients.
4
Appendices Provides supplementary instructions on the maintenance of Atrust t68WD thin clients.
Specications Provides detailed information on key components of Atrust t68WD thin clients.
Provides instructions on how to congure client settings and customize Atrust t68WD thin clients
with the Atrust Client Setup console.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important
information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to
you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices,
hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + F2, Ctrl + Alt + F9, Alt + Tab
iii
application windows or
entry lists
buttons or tabs on a
window, toolbars, taskbar,
or menu
options on a window,
screen, list, or menu
selecting a series of options bold
rst letter
capitalized
bold OK, Next, Save, Applications tab
bold
ICA Connection list, RDP Connection list, View Connection list
Start the following program on connection, Remote Desktop
Services, Better Appearance (32-bit), Web Logon
Applications > Citrix ICA, Applications > Remote Desktop,
Applications > VMware View, System > UWF
iv
Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
In the European Union, this symbol indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
Safety Information
proper disposal, please contact your local recycling or hazardous waste center.
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
v
WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied
technician may cause serious injuries and damage. For any problem, contact your
dealer for assistance.
• You should only make repairs as authorized by the product documentation.
Repairs, replacement, expansion, and upgrades not performed by a certied service
technician may cause injuries to you, damage your system, and void your warranty.
vi
Table of Contents
Copyright and Trademark Statements i
Disclaimer i
Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii
Notes, Tips, and Warnings ii
Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv
Regulatory Information v
Safety Information v
1 Overview 1
1.1 Introduction 3
1.2 Features 3
vii
1.3 Package Contents 4
1.4 Exterior Views 4
1.5 Panel Components 5
1.6 LED Indicators 7
1.7 Before Getting Started 8
1.8 Service Access with your t68WD 9
2 Setting Up Your t68WD 11
2.1 Positioning Your t68WD 13
2.2 Assembling the AC Adapter 15
2.3 Getting Connected 15
3 Getting Started 17
3.1 Standard Shortcuts 19
3.2 Accessing Citrix Services 20
3.3 Accessing Microsoft Remote Desktop Services 26
3.4 Accessing VMware View and Horizon View Services 28
4 Conguring Client Settings 31
4.1 Atrust Client Setup 33
4.1.1 Interface Overview 33
4.1.2 Client Settings at a Glance 34
4.2 Conguring System Settings 35
4.2.1 System Tab Overview 35
4.2.2 Available Settings at a Glance 36
4.2.3 Conguring the Access Privileges and Password of Atrust Client Setup 37
viii
4.2.4 Conguring Shadow Settings for Remote Assistance 38
4.2.5 Updating Firmware from the Management Computer 39
4.2.6 Taking Snapshots for Mass Deployment 42
4.2.7 Deploying a System Image with a Created Snapshot 43
4.2.8 Taking Snapshots for System Backup 46
4.2.9 Enabling or Disabling the Appliance Mode 47
4.2.10 Conguring UWF (Unied Write Filter) 51
4.3 Conguring External Device Settings 53
4.3.1 Devices Tab Overview 53
4.3.2 Available Settings at a Glance 53
4.3.3 Conguring Settings for USB Storage Devices 54
4.3.4 Disabling or Enabling Attached Audio Devices 55
4.4 Conguring User Interface Settings 56
4.4.1 User Interface Tab Overview 56
4.4.2 Available Settings at a Glance 56
4.4.3 Conguring the Display of Standard Desktop Shortcuts for Quick Access 57
4.5 Conguring Service Access Settings 58
4.5.1 Applications Tab Overview 58
4.5.2 Available Settings at a Glance 59
4.5.3 Conguring Basic RDP Connection Settings 60
4.5.4 Accessing Remote Desktop Services 67
4.5.5 Conguring Advanced RDP Connection Settings 72
4.5.6 Conguring Basic ICA Connection Settings 85
4.5.7 Accessing Citrix Services 93
4.5.8 Conguring Advanced ICA Connection Settings 100
4.5.9 Conguring Basic VMware View Connection Settings 111
4.5.10 Accessing VMware View or Horizon View Services 113
4.5.11 Conguring Advanced View Connection Settings 115
4.5.12 Conguring Web Browser Settings 117
Appendices 121
A.1 Resetting Your t68WD 123
A.2 Restoring Your Operating System 124
Specications 127
Overview
1
This chapter provides an overview of Atrust t68WD thin clients.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust t68WD 3
1.3 Package Contents
Check your package contents 4
1.4 Exterior Views
Overview of thin client outside elements 4
1.5 Panel Components
Descriptions of front and rear panel components 5
1.6 LED Indicators
Descriptions of signals for LED indicators 7
1.7 Before Getting Started
About UWF (Unied Write Filter)
About the default user accounts
About the behavior of the system startup
1.8 Service Access with your t68WD
Standard and customized desktop shortcuts 9
8
8
8
Overview
Introduction
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT
infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply
an endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand applications/desktops
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance and Improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust t68WD thin clients are:
3
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
Microsoft® Remote Desktop
Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
VMware® View™ and Horizon View™
• Support for high-denition technologies:
Microsoft® RemoteFX®
Citrix® HDX™
VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console
Overview
4
Package Contents
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are
missing or damaged, please contact your dealer immediately.
Atrust t68WD AC adapter Quick Start Guide
DVI-I to VGA adapter VESA mount kit (Optional)
NOTE
• Your package may not contain a hard copy of the Quick Start Guide. In this case, a
soft copy in PDF format will be provided.
1.4 Exterior Views
Left front view Right rear view
Front Panel
Rear Panel
Kensington
lock slot
1.5 Panel Components
Overview
Panel Components
5
1
2
Front Panel Components
No. Sign Name Description
1 Power LED Indicates the status of power.
2
3
4
Power button
Microphone port Connects to a microphone.
Headphone port Connects to a set of headphones or a speaker system.
4 5
3
• Press to power on / off the thin client.
• Press to exit the System Sleep mode.
5
USB port Connects to a USB device.
Overview
6
Panel Components
7
9
6
8
Rear Panel Components
No. Sign Component Name Description
6
7
8
9
10
11
DC IN Connects to an AC adaptor.
USB port (USB 2.0) Connects to a USB device.
USB port (USB 3.0) Connects to a USB device.
LAN port Connects to a network.
DisplayPort Connects to a monitor.
DVI-I port Connects to a monitor.
10
11
Overview
LED Indicators
1.6 LED Indicators
Your t68WD is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described
as follows:
LED Signal Meaning
Off The client is off.
Power LED
The LAN port of your t68WD is equipped with two LED indicators, showing the status of networking. The meanings
of LED signals of the LAN port are described as follows:
Blue The client is on.
Orange The client is in System Sleep mode.
SPEED LED LINK/ACT LED
7
LED Signal
SPEED LED
(transmission rate)
Off Off The client is not connected to a LAN.
Off Amber blinking The client connects to a 10 Mbps LAN.
Orange Amber blinking The client connects to a 100 Mbps LAN.
Green Amber blinking The client connects to a 1000 Mbps LAN.
LINK/ACT LED
(linking/transmission activity)
Meaning
Overview
8
Before Getting Started
1.7 Before Getting Started
About UWF (Unied Write Filter)
Before getting started on client conguration through the Atrust Client Setup console or through the Windows
Embedded Standard operating system, please note that in a session any changes to the system will not be kept by
default after the system restart. This is due to a special feature called UWF (Unied Write Filter) in your Windows
Embedded-based system.
By default, your t68WD is UWF-enabled. Unied Write Filter (UWF) is a sector-based write lter intercepting all write
attempts to a protected volume and redirecting those write attempts to a virtual overlay. With UWF, all system
changes will only aect the session where the changes are made. After restart, all changes will be discarded.
You can change the default via the Atrust Client Setup console. It’s strongly recommended that you read the related
section in this user’s manual rst before making any changes to your system.
WARNING
• Please read the following section FIRST before making any changes to your system:
“4.2.10 Conguring UWF (Unied Write Filter)” on page 51.
NOTE
• As a thin client device, your t68WD is mainly for access to remote or virtual desktops
on servers. With the limited and protected (UWF-enabled) hard disk space, it’s not
recommended to save data on your t68WD. Instead, you can use storage spaces
over remote / virtual desktops, removable storage devices, or networks.
• In case that you need to copy a le to the protected volume, ensure that its size is
smaller than the free memory (overlay) space. Otherwise, your system may have
unexpected results or become unresponsive.
About Default User Accounts
There are two default user accounts for your Windows Embedded-based system: one is the standard, the other
administrative. The default credentials are shown as follows:
Type Account Name Password
Administrator Administrator Atrustadmin
Standard user User Atrustuser
NOTE
• The passwords are case sensitive.
About the Behavior of System Startup
Every time when the system is started up, it will automatically log in to the Windows Embedded operating system
using the default standard user account as indicated in the preceding table about default user accounts.
Overview
Service Access with your t68WD
1.8 Service Access with your t68WD
With Atrust t68WD, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by
mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on
the desktop of Windows Embedded by default; the latter can be created and customized through the Atrust Client
Setup console.
Standard Desktop Shortcuts
You can nd the instructions on how to use standard desktop shortcuts to access on-demand applications or
desktops in chapter 3 “Getting Started” on page 17 or in the Quick Start Guide for t68WD.
9
Customized Desktop Shortcuts
You can nd the instructions on how to create and customize access shortcuts in chapter 4 “Conguring Client
Settings” on page 31.
10
Overview
Setting Up Your t68WD
This chapter provides detailed instructions on how to set up your
t68WD thin client.
2.1 Positioning Your t68WD
2.2 Assembling the AC Adapter
2.3 Getting Connected
2
To mount your t68WD
Step 1: Understand Your VESA Mount Kit for t68WD
Step 2: Mount Your t68WD
How to assemble the AC adapter and its detached plug 15
How to connect peripherals and power for t68WD 15
13
14
2.1 Positioning Your t68WD
There are two ways to position your t68WD:
• Put it on a desk or a desired place horizontally.
• Mount it on the back of a monitor using a VESA mount kit.
NOTE
• The VESA mount kit is an optional accessory for your t68WD. Your package may not
contain a VESA mount kit. Contact your dealer if needed.
To mount your t68WD on the back of a monitor, please follow the steps below:
Step 1: Understand Your VESA Mount Kit for t68WD
Step 2: Mount Your t68WD
Setting Up Your t68WD
Positioning Your t68WD
13
Step 1: Understand Your VESA Mount Kit for t68WD
Your t68WD’s VESA mount kit consists of a bracket and six screws.
Mount bracket
Six screws with
two types
Mount Bracket
Refer to the following gure and descriptions for the VESA mount holes on the mount bracket for t68WD.
1
1
2
3
Mount Hole Description
1 The VESA mount holes used to secure the bracket to your t68WD.
2 The VESA mount holes (with the distance of 100 mm) used to secure the bracket to a monitor.
3 The VESA mount holes (with the distance of 75 mm) used to secure the bracket to a monitor.
3
2
Setting Up Your t68WD
1
1
14
Positioning Your t68WD
Mount Screws
1
Screw Type Number Description
1 4 The screws used to secure the bracket to your t68WD and to a monitor.
2 2
The longer screws used to secure the bracket to a monitor if the screws of type 1
cannot rmly secure the bracket and your t68WD to the monitor.
Step 2: Mount Your t68WD
To mount your t68WD on the back of the monitor, please do the following:
2
1. Place your t68WD on a at surface with the VESA mount hole side upward.
2. With the bracket side marked with Atrust facing downward, align two mount holes on the bracket with two
mount holes on your t68WD such that the bracket projects out and is closer to the rear panel than the front
one as shown below, and then secure the bracket to your t68WD with two (2) screws of type
.
3. Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the
bracket to the monitor with two (2) screws of
or 2. Ensure that the rear panel of your t68WD
is facing downward as shown below.
Have t68WD’s rear panel
facing downward.
2.2 Assembling the AC Adapter
To assemble the AC adapter for your t68WD, please do the following:
1. Unpack your thin client package and take out the AC adapter
and its detached plug.
2. Slide the plug into the AC adapter until it clicks into place.
NOTE
• The supplied plug may vary, depending on dierent areas.
2.3 Getting Connected
Setting Up Your t68WD
Assembling the AC Adapter
15
To make connections for your t68WD, please do the following:
1. Connect your t68WD to your local network with an Ethernet cable.
2. Connect a keyboard and mouse to your t68WD.
3. Connect and turn on the monitor(s).
NOTE
• In case that only the VGA monitor is available, use the supplied DVI-I to VGA
adapter to connect your t68WD and monitor.
• Please note that you need to connect and turn on your monitor(s) before powering
up your thin client. Otherwise, the client may fail to set an appropriate resolution
for the monitor(s).
4. Connect your t68WD to a power outlet using the AC adapter included in the package.
NOTE
• For detailed instructions on how to assemble the supplied AC adapter, please refer
to section “2.2 Assembling the AC Adapter” on page 15.
5. Connect other peripherals for your t68WD if needed.
Setting Up Your t68WD
16
Getting Started
This chapter provides the basics of how to use your t68WD.
3.1 Standard Shortcuts
Default shortcuts on the local (Windows Embedded
Standard) desktop
3.2 Accessing Citrix Services
How to access Citrix services 20
3.3 Accessing Microsoft Remote Desktop Services
How to access Microsoft Remote Desktop services 26
3.4 Accessing VMware View and Horizon View Services
How to access VMware View and Horizon View services 28
3
19
Getting Started
22
11
33
Standard Shortcuts
3.1 Standard Shortcuts
You can access virtual desktop or application services simply through standard shortcuts available on the desktop.
19
No. Shortcuts Description See
Double click to access Citrix services.
NOTE: If the secure network connection is not implemented in your
1 Citrix Receiver
2 Remote Desktop Connection Double click to access Microsoft Remote Desktop services. 3.3
3 VMware Horizon View Client Double click to access VMware View and VMware Horizon View services. 3.4
Citrix environment, you might not be able to access Citrix
services through Citrix Receiver of this new version. Alternatively,
Citrix allows service access simply through a Web browser. Try to
use the built-in Internet Explorer if you have problems with Citrix
Receiver (refer to instructions in this chapter).
3.2
Getting Started
20
Accessing Citrix Services
3.2 Accessing Citrix Services
Accessing Citrix Service with Internet Explorer
To quickly access Citrix services with the Internet Explorer, please do the following:
1. Open the Internet Explorer by clicking its icon on the Start screen or the desktop taskbar.
2. Enter the IP address / URL / FQDN of the server through which Citrix services are accessible.
NOTE
• For XenDesktop 7.0 or the later, consult your IT administrator for the appropriate
IP address / URL / FQDN.
3. Follow the on-line instructions to provide the required data and access Citrix services.
Logon Screen Example
XenDesktop 5.6 Platinum
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