Atrust MT188L User Manual

Topics Covered:

Setup and Maintenance

Basics as an Endpoint Device in VDI

Atrust Client Setup Console

Mobile Thin Client Solution

Atrust mt188L

USER’S MANUAL

Internal Draft 0.01

Copyright © 2017 Atrust Computer Corp.

UM-mt188L-EN-17122117

i

Copyright and Trademark Statements

Copyright © 2017 Atrust Computer Corp. All rights reserved.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer Corp.

Disclaimer

Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any

particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

Trademark Statements

Atrust is a trademark of Atrust Computer Corp.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the Microsoft group of companies.

Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries.

VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.

PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.

Other product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies.

ii

About This User’s Manual

This manual provides detailed instructions on how to set up, use, and maintain Atrust mt188L mobile thin clients.

Manual Structure and Subjects

Chapter	Subject

1Provides an overview of Atrust mt188L mobile thin clients.

2Provides detailed instructions on how to set up Atrust mt188L mobile thin clients.

3Provides the basics of how to use Atrust mt188L mobile thin clients.

4Provides instructions on how to configure client settings and customize Atrust mt188L mobile thin clients with the Atrust Client Setup console.

	Appendices	Provides supplementary instructions on advanced settings, maintenance, and upgrade for
		Atrust mt188L mobile thin clients.
	Specifications	Provides detailed information on key components of Atrust mt188L mobile thin clients.

Notes, Tips, and Warnings

Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.

NOTE

• A note provides important information for a specific situation.

TIP

• A tip gives a piece of useful advice to perform a task more efficiently.

WARNING

• A warning provides crucial information that must be followed to prevent injuries to you, damage to your devices, or loss of data on your system.

iii

Style Conventions

The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces.

	Item	Style	Example
	keys on the keyboard	bold	Ctrl + F2, Alt + F9, Alt + Tab
	application windows or	first letter	Confirm Dialog window, RDP Connection list, ICA Connection list,
	entry lists	capitalized	View Connection list
	buttons or tabs on a		OK, Next, Save, Applications tab
	window, toolbars, taskbar,	bold
	or menu
	options on a window,	bold	Add, Domain, Connection Type, High Quality
	screen, list, or menu
			Applications > Citrix ICA, Applications > Remote Desktop,
	selecting a series of options	bold	Applications > VMware View, Network > Wireless,
			Devices > Printer, System > Time Zone

iv

Safety and Regulatory Information

Regulatory Statement

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

v

Regulatory Information

WEEE (Waste Electrical and Electronic Equipment) Directive

In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For proper disposal, please contact your local recycling or hazardous waste center.

Safety Information

WARNING

• Use only power supplies listed in the user instructions.

WARNING

• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.

WARNING

• For safety, do not make mechanical or electrical modifications to the equipment.

•Do not remove equipment covers and access any of the components inside the equipment. Any access inside the equipment without an authorized or certified technician may cause serious injuries and damage. For any problem, contact your dealer for assistance.

•You should only make repairs as authorized by the product documentation. Repairs, replacement, expansion, and upgrades not performed by a certified service technician may cause injuries to you, damage your system, and void your warranty.

vi

vii

Table of Contents

Copyright and Trademark Statements				i
Disclaimer	i
Trademark Statements		i
About This User’s Manual			ii
Manual Structure and Subjects			ii
Notes, Tips, and Warnings			ii
Style Conventions		iii
Safety and Regulatory Information iv
Regulatory Statement		iv
Regulatory Information		v
Safety Information		v

1 Overview 1

1.1Introduction 3

	1.2	Features		3
	1.3	Package Contents			3
	1.4	Exterior Components				4
	1.5	Before Getting Started				9
2	Getting Started			11
	2.1	Learning the Basics			13
3	Configuring Client Settings					37
	3.1	Atrust Client Setup			39
		3.1.1	Interface Overview			39
		3.1.2	Client Settings at a Glance			40
	3.2	Configuring System Settings					41
		3.2.1	System Tab Overview			41
		3.2.2	Available Settings at a Glance				42
		3.2.3	Configuring Time Zone and Time Server					43
		3.2.4	Configuring the Access Privileges and Passwords of Atrust Client Setup							44
		3.2.5	Configuring the Login Password for the Local Desktop						46
		3.2.6	Configuring Shadow Settings for Remote Assistance						48
		3.2.7	Updating Firmware from the Management Computer						50
		3.2.8	Enabling or Disabling the Appliance Mode					52
		3.2.9	Enabling or Disabling Auto Setup				56
		3.2.10	Configuring the Quick Connection Mode					56
		3.2.11	Configuring Advanced Quick Connection Settings						58
		3.2.12	Managing the Use of Power				62
		3.2.13	Managing the Action of Power Button					63
		3.2.14	Enabling or Disabling the Command-line Functions						64
		3.2.15	Collecting Event Logs and Capturing Related Screens						65
		3.2.16	Uploading Files for Error Reporting				67
		3.2.17	Importing Certificates for Remote Computers					68
		3.2.18	Enabling or Disabling Auto Registration					72
		3.2.19	Viewing System and Network Information					73
	3.3	Configuring User Interface Settings					74

3.3.1

User Interface Tab Overview

74

viii
			3.3.2	Available Settings at a Glance		75
			3.3.3	Configuring Display Settings		75
			3.3.4	Customizing Desktop and System Language Settings				78
			3.3.5	Hiding or Showing Quick Access Shortcuts			81
			3.3.6	Using a Custom Wallpaper	82
			3.3.7	Adjusting Keyboard Settings		83
			3.3.8	Adjusting Mouse Settings	85
			3.3.9	Configuring Screensaver Settings		86
	3.4		Configuring External Device Settings				88
			3.4.1	Devices Tab Overview	88
			3.4.2	Available Settings at a Glance		89
			3.4.3	Configuring Settings for USB Storage Devices			89
			3.4.4	Manually Mount and Eject Attached USB Storage Devices					90
			3.4.5	Disabling or Enabling Attached Audio Devices			91
			3.4.6	Using Audio Devices	92
			3.4.7	Adding a Local Printer	93
			3.4.8	Adding a Network Printer	96
	3.5		Configuring Network Settings			97
			3.5.1	Network Tab Overview	97
			3.5.2	Available Settings at a Glance		98
			3.5.3	Configuring Wired Network Settings		99
			3.5.4	Establishing and Stopping a VPN connection			102
			3.5.5	Configuring Virtual Private Network Settings			106
			3.5.6	Creating the Mapping of IP Addresses to Names of Hosts					107
			3.5.7	Configuring the Failover Cluster List		109
			3.5.8	Changing the Host Name of Your Thin Client			111
			3.5.9	Enabling or Disabling the Wireless Interface			112
			3.5.10	Configuring the Trigger Threshold for Roaming				113
			3.5.11	Establishing and Stopping a Wireless Connection				114
			3.5.12	Configuring Wireless Connection Settings			117
			3.5.13	Configuring Proxy Settings for Web-based Access to Services					118
	3.6		Configuring Service Access Settings				120
			3.6.1	Applications Tab Overview	120
			3.6.2	Available Settings at a Glance		121
			3.6.3	Configuring Basic RDP Connection Settings			122
			3.6.4	Accessing Remote Desktop Services		131
			3.6.5	Configuring Advanced RDP Connection Settings				137
			3.6.6	Configuring Basic ICA Connection Settings			153
			3.6.7	Switching the Citrix Receiver Version		166
			3.6.8	Enabling or Disabling Esc to Quit on the Web Logon Screen					167
			3.6.9	Configuring Keyboard Layout and Type for Citrix ICA Sessions					168
			3.6.10	Accessing Citrix Services	169
			3.6.11	Configuring Advanced ICA Connection Settings				176
			3.6.12	Configuring Basic VMware View Connection Settings				205
			3.6.13	Accessing VMware View or Horizon View Services				207
			3.6.14	Configuring Advanced View Connection Settings				209
			3.6.15	Configuring SSH Connection Settings			214
			3.6.16	Launching SSH and Telnet Sessions		216
			3.6.17	Configuring Basic Settings for Browser Sessions				217
			3.6.18	Launching Browser Sessions		219
			3.6.19	Configuring Advanced Settings for Browser Sessions				220
			3.6.20	Configuring Basic RAS / RDP Connection Settings				221
			3.6.21	Accessing Remote Desktops or Applications			226
			3.6.22	Configuring Advanced RAS / RDP Connection Settings				228
		Appendices		239
		A.1	Resetting Your mt188L to the Factory Default					241
		A.2	Updating Firmware for Your mt188L 242

ix

A.3 Using SECUREMATRIX Authentication for VMware Connections 244

A.4 Auto Setup Flowchart 251

Specifications 253

x

1

Overview

This chapter provides an overview of Atrust mt188L.

1.1	Introduction
	Desktop virtualization and simple endpoint devices	3
1.2	Features
	Key features of Atrust mt188L	3
1.3	Package Contents
	Check your package contents	3
1.4	Exterior Components
	Exterior components of Atrust mt188L	4
1.5	Before Getting Started
	About the Battery Sleep mode	9

Overview 3

Introduction

1.1Introduction

Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s).

With the introduction of the desktop virtualization technologies, you can considerably benefit from:

•On-demand applications/desktops

•Centralized management of work environments

•Drastically reduced endpoint software/hardware issues

•Simplified system maintenance and improved system security

•More scalability with low-cost endpoint devices

1.2Features

The key features of Atrust mt188L mobile thin clients are:

•Built-in Wireless 802.11 ac/a/b/g/n, Bluetooth 4.2, and Ethernet network interface

•Support for a wide range of desktop virtualization solutions from industry-leading companies:Microsoft® Remote Desktop

Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™VMware® View™ and Horizon View™

•Support for high-definition technologies

Microsoft® RemoteFX®

Citrix® HDX™

VMware® View™ PCoIP®

•Simple click-access to various applications/desktops

•Built-in Atrust Client Setup as the local client management console

1.3Package Contents

Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately.

Atrust mt188L	AC adapter	Quick Start Guide

NOTE: Your package may not contain a hard copy of the Quick Start Guide. In this case, a soft copy in PDF format will be provided.

4 Overview

Exterior Components

1.4Exterior Components

Display and Base Components

3

2 2

1

6

4

5

No.	Sign	Component	Description
1		LCD display	Built-in display for visual output.
2		Microphone	Built-in microphone for audio input.
3		Webcam (optional)	Built-in video camera for real-time video.
4		Keyboard	Built-in keyboard for control and input.
5		Touchpad	Built-in pointing device for control and input.
			• Glows yellow when the system is on.
6		Power LED	• Goes off when the system is off.
			• Glows red when the system is in Sleep mode.

Overview 5

Exterior Components

Fn Key Combinations

With the combination of Fn plus another specific key (with one printed blue symbol on it), you can quickly adjust hardware settings to suit your needs.

NOTE

• To use an Fn key combination, press and hold Fn, and then press another key.

Combination Description

Combination Description

Use to switch the use of displays.

Use to increase the brightness of the LCD display.

	Use to enable / disable the touchpad.	Use to decrease the brightness of
		the LCD display.

	Use to launch the defined application.	Use to decrease the volume of the
	NOTE: This may not be applicable.	built-in speakers.
	Use to enable / disable the ECO mode.	Use to increase the volume of the
	ECO Mode: Screen Off mode	built-in speakers.
	Use to enable / disable the Webcam.	Use to mute / unmute the sound.
	Use to enable / disable the Airplane mode.	Use to function as a Home key.
	Airplane Mode: disabled networks of all types
	Use to enter the System Sleep mode.	Use to function as an End key.
	Press the Power button or any key to exit.

6 Overview

Exterior Components

Digits and Symbols in Num Lock Mode Description

Use to type in the desired digit or symbol.

NOTE: You must enable the Num Lock mode first.

7 8 9 10 11 12 13

No.	Sign	Component	Description
7		Sleep mode LED	Glows orange when in Sleep mode.

8

9

10

11

12

13

				Storage LED	Blinks blue when flash memory is being accessed.
		1		Num Lock LED	Glows blue when Num Lock is enabled.
		A		Caps Lock LED	Glows blue when Caps Lock is enabled.
				Bluetooth LED	Glows blue when Bluetooth is enabled.
				Wireless LED	Glows blue when Airplane mode is enabled.
					Airplane mode: disabled networks of all types
					• Glows orange when the battery is being charged.
				Battery LED	• Glows blue when the battery is fully charged.
					• Blinks orange when the battery power is low.

Overview 7

Exterior Components

Left and Right Side Components

14	15	20	19
			21
		22
			23
16
18	17	24

No.	Sign	Component	Description
14		Kensington security slot	Connects a Kensington cable to secure the mobile thin client.
15		LAN port	Connects to a network.
16		USB port (USB 3.0)	Connects to a USB device.
17		Headphone port	Connects to a set of headphones or a speaker system.
18		Microphone port	Connects to a microphone.
19		DC IN	Connects to an AC adapter.
20		mini DisplayPort	Connects to a monitor.
21		HDMI port	Connects to a high quality digital audiovisual device.
22		USB Type-C	Connects to a USB Type-C device.
23		USB port (USB 2.0)	Connects to a USB device.
24		Power button	• Press to power on your mt188L when the lid is opened.
			• Press to enter Sleep mode when your mt188L is on.

8 Overview

Exterior Components

Bottom Components

25

				26	25
No.	Sign			Component	Description
25				Speaker	Built-in speakers for audio output.
26				Battery Off hole	Used to press the button inside to enter the Battery Sleep mode.
					Please see “About the Battery Sleep Mode” on page 9 for details.

Overview 9

Before Getting Started

1.5Before Getting Started

About the Battery Sleep Mode

For first time use, you must connect your mt188L to a power outlet using the supplied AC adapter for the built-in battery to exit the Sleep mode.

To enter the Battery Sleep mode when needed, please do the following:

1.Shut down and unplug your mt188L.

2.Use the tip of an unfolded paper clip (or a similar object without a sharp tip) to gently press the button inside the Battery Off hole.

NOTE

• Please note that, to exit the Battery Sleep mode and power on your mt188L, you will need to plug it in first using the supplied AC adapter.

10 Overview

2

Getting Started

This chapter provides the basics of how to use your mt188L.

2.1 Learning the Basics
Topic 1: Atrust Quick Connection	14
Topic 2: Setting Up a Wireless Connection	16
Topic 3: Configuring the Time Zone	18
Topic 4: Accessing Desktops or Applications	19
Topic 5: Using Built-in Applications	33
Topic 6: Viewing and Managing the Use of Power	35

Getting Started 13

Learning the Basics

2.1Learning the Basics

The following topics will guide you through the basics of using your mt188L:

Topic 1: Atrust Quick Connection

Topic 2: Setting Up a Wireless Connection

Topic 3: Configuring the Time Zone

Topic 4: Accessing Desktops or Applications

•Microsoft Remote Desktop Services (RDP sessions)

•Citrix Services (ICA sessions)

•VMware View or Horizon View Services (View sessions)

Topic 5: Using Built-in Applications

Topic 6: Viewing and Managing the Use of Power

NOTE

• In case that by default your mt188L is Auto Setup enabled, its user environment might be different from here and will vary with preset configurations. See section 3.2.9 and appendix A.4, and consult your IT administrator for details.

NOTE

• Three client modes are available for your mt188L:

No.	Mode	Description
		The client will start up directly with the desired RDP
		/ ICA / View / Web / 2X session and perform the
		configured action after exiting the session.
1	Appliance	Available actions include:
		•	Re-launching a new session
		•	Restarting the thin client
		•	Turning off the thin client

The client will start up directly with the desired RDP / ICA / View / Web / 2X session and perform the configured action after exiting the session.

Available actions include: (n/a to Web browser)

2	Autostart	•	Returning to the local desktop
		•	Re-launching a new session
		•	Restarting the thin client
		•	Turning off the thin client
3	Quick Connection	The client will enter Atrust Quick Connection screen
		after system startup.

•In Quick Connection mode, you can access Microsoft Remote Desktop / Citrix / VMware View or Horizon View services quickly without much client configuration required. The main purpose of this chapter is to guide you through the use of your mt188L under the Quick Connection mode. The default of your mt188L is NOT the Quick Connection mode (after restart it will enter the local Linux desktop rather than Atrust Quick Connection screen), but you can enter Atrust Quick Connection screen through its shortcut on the local desktop or START menu.

•To understand other modes, configure advanced settings, and customize your mt188L, please refer to chapter 3 “Configuring Client Settings” on page 37.

14 Getting Started

Learning the Basics

Topic 1: Atrust Quick Connection

To start using your mt188L, please do the following:

1. Press the Power button to turn on the client. Wait a moment for the system to enter the local Linux desktop.

Local Linux Desktop

2. Click Atrust Quick Connection on the desktop to enter Atrust Quick Connection screen.

Atrust Quick Connection

Getting Started 15

Learning the Basics

3.(a) Go to Topic 2 to set up a wireless connection if needed.

(b)Go to Topic 3 to set the time zone for the first time use.

(c)Go to Topic 4 for service access if the time zone had been set.

Atrust Quick Connection Screen

1

2

3

4

5

6

No.

Icon

Description

1

Power Off

Click to shut down, suspend, or restart the system.

2

Local Desktop

Click to return to the local Linux desktop.

3

Setup

Click to launch Atrust Client Setup.

4

Mixer

Click to configure audio settings.

Indicates the power source (adapter, battery, or both) and status.

Click to launch Power Management for details.

NOTE: Power Management enables you to configure power-saving settings for your

mt188L. You can choose appropriate options to suit your needs. See “Topic 6:

5

Power

Viewing and Managing the Use of Power” on page 35 for details.

NOTE: When your mt188L enters System Sleep mode manually (Fn + F12 or

> Suspend) or automatically (configured in Atrust Client Setup through

System > Power Management), it still requires a certain amount of power.

You can use Shut down option instead to save the power to a greater degree.

NOTE: When using only the battery as the power source, ensure that it has enough

power to prevent data loss.

Indicates the network type (wired or wireless) and status.

6

Network

Click to configure network settings.

NOTE: To set up a wireless connection, please see “Topic 2: Setting Up a Wireless

Connection” on page 16.

16 Getting Started

Learning the Basics

Topic 2: Setting Up a Wireless Connection

To set up a wireless connection, please do the following:

1. On Atrust Quick Connection screen, click the Network icon. Atrust Client Setup is launched.

2. Click Wireless. The Wireless Network list will be shown under the Connections sub-tab.

NOTE

• Your mt188L will perform network discovery once and specify all available wireless networks in the Wireless Network list under the Connections sub-tab. To refresh this

Wireless Network list, click

on the top of the list.

3.Click to check the desired wireless network. The Connect button then appears on the top of the Wireless Network list.

Getting Started 17

Learning the Basics

4.Click to create a wireless network connection through the selected wireless network.

5.A window appears prompting for confirmation or authentication.

NOTE

• If you ever accessed this wireless network before, the password will be automatically recorded for future access. In this case, you don’t need to provide the password again; you only need to confirm the establishment of a wireless connection.

•Consult your network administrator for required information on authentication.

6.Type in the required password, and then click Connect to continue. Or, click OK to confirm the establishment of a wireless connection.

7.Upon completion, the Status column of the wireless network will show connected.

8. Close Atrust Client Setup.

18 Getting Started

Learning the Basics

Topic 3: Configuring the Time Zone

To set the time zone for your mt188L, please do the following:

1. Click the Setup icon to launch Atrust Client Setup.

Atrust Client Setup

Navigation Area

Click to select a setting item or entry.

Category Tabs

Click a tab to select a setting category.

NOTE

• For detailed instructions on how to configure client settings and customize your mt188L with Atrust Client Setup, please refer to chapter 3 “Configuring Client Settings” on page 37.

2. On Atrust Client Setup, click System > Time Zone.

Time Zone drop-down menu

3.Click the Time Zone drop-down menu to select the desired time zone.

4.Click Save to apply, and then close Atrust Client Setup.