Atrust T66 User Manual

Atrust t66 Thin Client

USER’S MANUAL

Internal Draft 0.05

Copyright © 2014-17 Atrust Computer Corp.

UM-t66-EN-17022019

i

Copyright and Trademark Statements

Copyright © 2014-17 Atrust Computer Corp. All rights reserved.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer Corp.

Disclaimer

Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any

particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

Trademark Statements

Atrust is a trademark of Atrust Computer Corp.

Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the Microsoft group of companies.

Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries.

VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.

PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.

Other product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies.

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About This User’s Manual

This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t66 thin clients.

Manual Structure and Subjects

Chapter	Subject

1Provides an overview of Atrust t66 thin clients.

2Provides detailed instructions on how to set up Atrust t66 thin clients.

3Provides the basics of how to use Atrust t66 thin clients.

4Provides instructions on how to configure client settings and customize Atrust t66 thin clients with the Atrust Client Setup console.

Appendices Provides supplementary instructions on the maintenance and upgrade of Atrust t66 thin clients.

Specifications

Provides detailed information on key components of Atrust t66 thin clients.

Notes, Tips, and Warnings

Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.

NOTE

• A note provides important information for a specific situation.

TIP

• A tip gives a piece of useful advice to perform a task more efficiently.

WARNING

• A warning provides crucial information that must be followed to prevent injuries to you, damage to your devices, or loss of data on your system.

iii

Style Conventions

The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces.

	Item	Style	Example
	keys on the keyboard	bold	Ctrl + F2, Alt + F9, Alt + Tab
	application windows or	first letter	Confirm Dialog window, RDP Connection list, ICA Connection list,
	entry lists	capitalized	View Connection list
	buttons or tabs on a		OK, Next, Save, Applications tab
	window, toolbars, taskbar,	bold
	or menu
	options on a window,	bold	Add, Domain, Connection Type, High Quality
	screen, list, or menu
			Applications > Citrix ICA, Applications > Remote Desktop,
	selecting a series of options	bold	Applications > VMware View, Network > Wireless,
			Devices > Printer, System > Time Zone

iv

Safety and Regulatory Information

Regulatory Statement

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

v

Regulatory Information

WEEE (Waste Electrical and Electronic Equipment) Directive

In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For proper disposal, please contact your local recycling or hazardous waste center.

Safety Information

WARNING

• Use only power supplies listed in the user instructions.

WARNING

• Don’t use a keyboard and mouse that in total require more than 200 mA of rated current during operation.

WARNING

• For safety, do not make mechanical or electrical modifications to the equipment.

•Do not remove equipment covers and access any of the components inside the equipment. Any access inside the equipment without an authorized or certified technician may cause serious injuries and damage. For any problem, contact your dealer for assistance.

•You should only make repairs as authorized by the product documentation. Repairs, replacement, expansion, and upgrades not performed by a certified service technician may cause injuries to you, damage your system, and void your warranty.

vi

vii

Table of Contents

Copyright and Trademark Statements				i
Disclaimer	i
Trademark Statements		i
About This User’s Manual			ii
Manual Structure and Subjects			ii
Notes, Tips, and Warnings			ii
Style Conventions		iii
Safety and Regulatory Information iv
Regulatory Statement		iv
Regulatory Information		v
Safety Information		v

1 Overview 1

1.1Introduction 3

	1.2	Features		3
	1.3	Package Contents			4
	1.4	Exterior Views			4
	1.5	Panel Components			5
	1.6	LED Indicators			7
2	Setting Up Your t66				9
	2.1	Positioning Your t66			11
	2.2	Assembling the AC Adapter				13
	2.3	Getting Connected			13
3	Getting Started			15
	3.1	Learning the Basics			17
4	Configuring Client Settings					35
	4.1	Atrust Client Setup			37
		4.1.1	Interface Overview			37
		4.1.2	Client Settings at a Glance			38
	4.2	Configuring System Settings					39
		4.2.1	System Tab Overview			39
		4.2.2	Available Settings at a Glance				40
		4.2.3	Configuring Time Zone and Time Server					41
		4.2.4	Configuring the Access Privileges and Passwords of Atrust Client Setup							42
		4.2.5	Configuring Shadow Settings for Remote Assistance						44
		4.2.6	Updating Firmware from the Management Computer						46
		4.2.7	Enabling or Disabling the Appliance Mode					48
		4.2.8	Enabling or Disabling Auto Setup				52
		4.2.9	Enabling or Disabling the Quick Connection Mode						52
		4.2.10	Configuring Advanced Quick Connection Settings						55
		4.2.11	Enabling or Disabling the Command-line Functions						59
		4.2.12	Collecting Event Logs and Capturing Related Screens						60
		4.2.13	Uploading Files for Error Reporting				62
		4.2.14	Importing Certificates for Remote Computers					63
		4.2.15	Enabling or Disabling Auto Registration					67

viii
			4.2.16	Viewing System Information		68
	4.3		Configuring User Interface Settings			69
			4.3.1	User Interface Tab Overview		69
			4.3.2	Available Settings at a Glance		70
			4.3.3	Configuring Display Settings		70
			4.3.4	Customizing Desktop and System Language Settings				72
			4.3.5	Hiding or Showing Quick Access Shortcuts			74
			4.3.6	Using a Custom Wallpaper	75
			4.3.7	Adjusting Keyboard Settings		76
			4.3.8	Configuring Mouse Settings		78
			4.3.9	Configuring Screensaver Settings		79
	4.4		Configuring External Device Settings				80
			4.4.1	Devices Tab Overview	80
			4.4.2	Available Settings at a Glance		81
			4.4.3	Configuring Settings for USB Storage Devices			81
			4.4.4	Manually Mount and Eject Attached USB Storage Devices					82
			4.4.5	Disabling or Enabling Attached Audio Devices			83
			4.4.6	Adding a Local Printer	84
			4.4.7	Adding a Network Printer	87
	4.5		Configuring Network Settings			88
			4.5.1	Network Tab Overview	88
			4.5.2	Available Settings at a Glance		89
			4.5.3	Configuring Wired Network Settings		90
			4.5.4	Enabling or Disabling Wake On LAN		93
			4.5.5	Establishing and Stopping a VPN connection			94
			4.5.6	Configuring Virtual Private Network Settings			98
			4.5.7	Creating the Mapping of IP Addresses to Names of Hosts					99
			4.5.8	Configuring the Failover Cluster List		101
			4.5.9	Changing the Host Name of Your Thin Client			103
			4.5.10	Enabling or Disabling the Wireless Interface			104
			4.5.11	Configuring the Trigger Threshold for Roaming				105
			4.5.12	Establishing and Stopping a Wireless Connection				106
			4.5.13	Configuring Wireless Connection Settings			109
			4.5.14	Configuring Proxy Settings for Web-based Access to Services					110
	4.6		Configuring Service Access Settings				112
			4.6.1	Applications Tab Overview	112
			4.6.2	Available Settings at a Glance		113
			4.6.3	Configuring Basic RDP Connection Settings			114
			4.6.4	Accessing Remote Desktop Services		123
			4.6.5	Configuring Advanced RDP Connection Settings				129
			4.6.6	Configuring Basic ICA Connection Settings			145
			4.6.7	Switching the Citrix Receiver Version		158
			4.6.8	Enabling or Disabling Esc to Quit on the Web Logon Screen					159
			4.6.9	Configuring Keyboard Layout and Type for Citrix ICA Sessions					160
			4.6.10	Accessing Citrix Services	161
			4.6.11	Configuring Advanced ICA Connection Settings				168
			4.6.12	Configuring Basic VMware View Connection Settings				197
			4.6.13	Accessing VMware View or Horizon View Services				199
			4.6.14	Configuring Advanced View Connection Settings				201
			4.6.15	Configuring SSH Connection Settings			205
			4.6.16	Launching SSH and Telnet Sessions		207
		Appendices		209

A.1	Resetting Your t66 to the Factory Default 211
A.2	Updating Firmware for Your t66 with a USB Flash Drive	212
A.3	Using SECUREMATRIX Authentication for VMware Connections		215

Specifications 223

1

Overview

This chapter provides an overview of Atrust t66 thin clients.

1.1	Introduction
	Desktop virtualization and simple endpoint devices	3
1.2	Features
	Key features of Atrust t66	3
1.3	Package Contents
	Check your package contents	4
1.4	Exterior Views
	Overview of thin client outside elements	4
1.5	Panel Components
	Descriptions of front and rear panel components	5
1.6	LED Indicators
	Descriptions of signals for LED indicators	7

Overview 3

Introduction

1.1Introduction

Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s).

With the introduction of the desktop virtualization technologies, you can considerably benefit from:

•On-demand applications/desktops

•Centralized management of work environments

•Drastically reduced endpoint software/hardware issues

•Simplified system maintenance and Improved system security

•More scalability with low-cost endpoint devices

1.2Features

The key features of Atrust t66 thin clients are:

•Support for a wide range of desktop virtualization solutions from industry-leading companies:

ŹŹMicrosoft® Remote Desktop

ŹŹCitrix® XenApp™, XenDesktop®, and VDI-in-a-Box™

ŹŹVMware® View™ and Horizon View™

•Support for high-definition technologies:

ŹŹMicrosoft® RemoteFX®

ŹŹCitrix® HDX™

ŹŹVMware® View™ PCoIP®

•Simple click-access to various applications/desktops

•Built-in Atrust Client Setup as the local client management console

4 Overview

Package Contents

1.3Package Contents

Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately.

Atrust t66	AC adapter	Quick Start Guide

DVI-I to VGA adapter

VESA mount kit (Optional)

NOTE

• Your package may not contain a hard copy of the Quick Start Guide. In this case, a soft copy in PDF format will be provided.

1.4Exterior Views

Left front view

Right rear view

Front Panel	Rear Panel	Kensington
		lock slot

Overview 5

Panel Components

1.5Panel Components

1

4

5

2 3

Front Panel Components

No.	Sign			Name	Description
1				Power LED	Indicates the status of power.
					• Press to power on the thin client.
2				Power button	• Press to exit the Sleep mode.
					• Long press to force power off the thin client.
3				Microphone port	Connects to a microphone.
4				Headphone port	Connects to a set of headphones or a speaker system.
5				USB port	Connects to a USB device.

6 Overview

Panel Components

7 9

6

10

8

Rear Panel Components

No.	Sign								Component Name	Description
6									DC IN	Connects to an AC adaptor.
7									USB port	Connects to a mouse.
8									USB port	Connects to a keyboard.
9									LAN port	Connects to a network.
10									DVI-I port	Connects to a monitor.

Overview 7

LED Indicators

1.6LED Indicators

Your t66 is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described as follows:

LED	Signal	Meaning
	Off	The client is off.
Power LED	Blue	The client is on.
	Orange	The client is in Sleep mode.

The LAN port of your t66 is equipped with two LED indicators, showing the status of networking. The meanings of LED signals of the LAN port are described as follows:

SPEED LED LINK/ACT LED

		SPEED LED	LINK/ACT LED	Meaning
		(transmission rate)	(linking/transmission activity)
		Off	Off	The client is not connected to a LAN.
	LED Signal	Off	Amber blinking	The client connects to a 10 Mbps LAN.
		Orange	Amber blinking	The client connects to a 100 Mbps LAN.
		Green	Amber blinking	The client connects to a 1000 Mbps LAN.

8 Overview

2

Setting Up Your t66

This chapter provides detailed instructions on how to set up your t66 thin client.

2.1 Positioning Your t66
To mount your t66
Step 1: Understand Your VESA Mount Kit for t66	11
Step 2: Mount Your t66	12

2.2	Assembling the AC Adapter
	How to assemble the AC adapter and its detached plug	13
2.3	Getting Connected
	How to connect peripherals and power for t66	13

Setting Up Your t66 11

Positioning Your t66

2.1Positioning Your t66

There are two ways to position your t66:

•Put it on a desk or a desired place horizontally.

•Mount it on the back of a monitor using a VESA mount kit.

NOTE

• The VESA mount kit is an optional accessory for your t66. Your package may not contain a VESA mount kit. Contact your dealer if needed.

To mount your t66 on the back of a monitor, please follow the steps below:

Step 1: Understand Your VESA Mount Kit for t66

Step 2: Mount Your t66

Step 1: Understand Your VESA Mount Kit for t66

Your t66’s VESA mount kit consists of a bracket and six screws.

Mount bracket

Six screws with two types

Mount Bracket

Refer to the following figure and descriptions for the VESA mount holes on the mount bracket for t66.

1

1

2	2
3	3

Mount Hole Description

1The VESA mount holes used to secure the bracket to your t66.

2The VESA mount holes (with the distance of 100 mm) used to secure the bracket to a monitor.

3The VESA mount holes (with the distance of 75 mm) used to secure the bracket to a monitor.

12 Setting Up Your t66

Positioning Your t66

Mount Screws

1

			2
	Screw Type	Number	Description
	1	4	The screws used to secure the bracket to your t66 and to a monitor.
	2	2	The longer screws used to secure the bracket to a monitor if the screws of type 1
			cannot firmly secure the bracket and your t66 to the monitor.

Step 2: Mount Your t66

To mount your t66 on the back of the monitor, please do the following:

1.Place your t66 on a flat surface with the VESA mount hole side upward.

2.With the bracket side marked with Atrust facing downward, align two mount holes on the bracket with two

mount holes on your t66 such that the bracket projects out and is closer to the rear panel than the front one as shown below, and then secure the bracket to your t66 with two (2) screws of type 1 .

3. Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the

bracket to the monitor with two (2) screws of 1 or 2 . Ensure that the rear panel of your t66 is facing downward as shown below.

Have t66’s rear panel facing downward.

Setting Up Your t66 13

Assembling the AC Adapter

2.2Assembling the AC Adapter

To assemble the AC adapter for your t66, please do the following:

1. Unpack your thin client package and take out the AC adapter and its detached plug.

2. Slide the plug into the AC adapter until it clicks into place.

NOTE

• The supplied plug may vary, depending on different areas.

2.3Getting Connected

To make connections for your t66, please do the following:

1.Connect your t66 to your local network with an Ethernet cable.

2.Connect a keyboard and mouse to your t66.

3.Connect and turn on the monitor.

NOTE

• In case that only the VGA monitor is available, use the supplied DVI-I to VGA adapter to connect your t66 and monitor.

•Please note that you need to connect and turn on your monitor before powering up your thin client. Otherwise, the client may fail to set an appropriate resolution for the monitor.

4.Connect your t66 to a power outlet using the AC adapter included in the package.

NOTE

• For detailed instructions on how to assemble the supplied AC adapter, please refer to section “2.2 Assembling the AC Adapter” on page 13.

5. Connect other peripherals for your t66 if needed.

14 Setting Up Your t66

3

Getting Started

This chapter provides the basics of how to use your t66.

3.1 Learning the Basics
Topic 1: Powering On Your t66	18
Topic 2: Configuring the Time Zone	19
Topic 3: Returning to the Quick Connection Screen	20
Topic 4: Accessing Desktops or Applications	21

Getting Started 17

Learning the Basics

3.1Learning the Basics

The following topics will guide you through the basics of using your t66:

Topic 1: Powering On Your t66

Topic 2: Configuring the Time Zone

Topic 3: Returning to the Quick Connection Screen (if needed)

Topic 4: Accessing Desktops or Applications

•Microsoft Remote Desktop Services (RDP sessions)

•Citrix Services (ICA sessions)

•VMware View or Horizon View Services (View sessions)

NOTE

• Three client modes are available for your t66:

	No.	Mode	Description
			The client will start up directly with the desired
			RDP / ICA / View session and perform the
			configured action after exiting the session.
	1	Appliance	Available actions include:
			•	Re-launching a new session
			•	Restarting the thin client
			•	Turning off the thin client

The client will start up directly with the desired RDP / ICA / View session and perform the configured action after exiting the session.

Available actions include:

2	Autostart	•	Returning to the local desktop
		•	Re-launching a new session
		•	Restarting the thin client
		•	Turning off the thin client
3	Quick Connection	The default. The client will enter Atrust Quick
		Connection screen after system startup.

•In Quick Connection mode, you can access Microsoft Remote Desktop /Citrix / VMware View or Horizon View services quickly without much client configuration required. The main purpose of this chapter is to guide you through the use of your t66 under the Quick Connection mode.

•To understand other modes, configure advanced settings, and customize your t66, please refer to chapter 4 “Configuring Client Settings” on page 35.

18 Getting Started

Learning the Basics

Topic 1: Powering On Your t66

To start using your t66, please do the following:

1. Ensure that your monitor is connected and turned on.

NOTE

• Please note that you need to connect and turn on your monitor before powering up the thin client. Otherwise, the client may fail to set an appropriate resolution for the connected monitor.

2.Press the Power button to turn on the client. Wait a moment for Atrust Quick Connection screen to appear.

3.(a) Go to Topic 2 to set the time zone for the first time use.

(b) Go to Topic 4 if the time zone had been set.

Atrust Quick Connection Screen

						Mixer	Network
Power Off				Click the icon to suspend, shut down, or restart the system.
Local Desktop				Click the icon to enter the local Linux desktop.
				To return to this screen from the local Linux desktop, see Topic 3.
Setup				Click the icon to launch Atrust Client Setup.
Mixer				Click the icon to configure audio settings.
Network				Indicates the network type (wired or wireless) and status.
				Click the icon to configure network settings.

Topic 2: Configuring the Time Zone

To set the time zone for your t66, please do the following:

1. Click the Setup icon to launch Atrust Client Setup.

Atrust Client Setup

Navigation Area

Click to select a setting item or entry.

Getting Started 19

Learning the Basics

Category Tabs

Click a tab to select a setting category.

NOTE

• For detailed instructions on how to configure client settings and customize your t66 with Atrust Client Setup, please refer to chapter 4 “Configuring Client Settings” on page 35.

2. On Atrust Client Setup, click System > Time Zone.

Time Zone drop-down menu

3.Click the Time Zone drop-down menu to select the desired time zone.

4.Click Save to apply, and then close Atrust Client Setup.

20 Getting Started

Learning the Basics

Topic 3: Returning to the Quick Connection Screen

To return to Atrust Quick Connection screen when on local Linux desktop, please double click

Atrust Quick Connection on that desktop.

Local Linux Desktop

Atrust Quick Connection