Atrust T68LD User Manual

Atrust t68LD Thin Client
User’s Manual
Internal Draft 0.01
Copyright © 2015 Atrust Computer Corp.
UM-t68LD-EN-15110516
Copyright and Trademark Statements i
Disclaimer i Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii Notes, Tips, and Warnings ii Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv Regulatory Information v Safety Information v
1 Overview 1
1.1 Introduction 3
1.2 Features 3
iii
1.3 Package Contents 4
1.4 Exterior Views 4
1.5 Panel Components 5
1.6 LED Indicators 7
2 Setting Up Your t68LD 9
2.1 Positioning Your t68LD 11
2.2 Assembling the AC Adapter 13
2.3 Getting Connected 13
3 Getting Started 15
3.1 Learning the Basics 17
4 Conguring Client Settings 37
4.1 Atrust Client Setup 39
4.1.1 Interface Overview 39
4.1.2 Client Settings at a Glance 40
4.2 Conguring System Settings 41
4.2.1 System Tab Overview 41
4.2.2 Available Settings at a Glance 42
4.2.3 Conguring Time Zone and Time Server 43
4.2.4 Conguring the Access Privileges and Passwords of Atrust Client Setup 44
4.2.5 Conguring Shadow Settings for Remote Assistance 46
4.2.6 Updating Firmware from the Management Computer 48
4.2.7 Enabling or Disabling the Appliance Mode 50
4.2.8 Enabling or Disabling Auto Setup 54
4.2.9 Conguring the Quick Connection Mode 54
4.2.10 Conguring Advanced Quick Connection Settings 56
4.2.11 Enabling or Disabling the Command-line Functions 59
4.2.12 Collecting Event Logs and Capturing Related Screens 60
iv
4.2.13 Importing Certicates for Remote Computers 62
4.3 Conguring User Interface Settings 66
4.3.1 User Interface Tab Overview 66
4.3.2 Available Settings at a Glance 67
4.3.3 Conguring Display Settings 67
4.3.4 Customizing Desktop and System Language Settings 70
4.3.5 Hiding or Showing Quick Access Shortcuts 72
4.3.6 Using a Custom Wallpaper 73
4.3.7 Adjusting Keyboard Settings 74
4.3.8 Conguring Mouse Settings 76
4.3.9 Conguring Screensaver Settings 77
4.4 Conguring External Device Settings 78
4.4.1 Devices Tab Overview 78
4.4.2 Available Settings at a Glance 79
4.4.3 Conguring Settings for USB Storage Devices 79
4.4.4 Manually Mount and Eject Attached USB Storage Devices 80
4.4.5 Disabling or Enabling Attached Audio Devices 81
4.4.6 Adding a Local Printer 82
4.4.7 Adding a Network Printer 85
4.5 Conguring Network Settings 86
4.5.1 Network Tab Overview 86
4.5.2 Available Settings at a Glance 87
4.5.3 Conguring Wired Network Settings 88
4.5.4 Enabling or Disabling Wake On LAN 91
4.5.5 Establishing and Stopping a VPN connection 92
4.5.6 Conguring Virtual Private Network Settings 96
4.5.7 Creating the Mapping of IP Addresses to Names of Host Servers 97
4.5.8 Changing the Host Name of Your Thin Client 99
4.5.9 Enabling or Disabling the Wireless Interface 100
4.5.10 Establishing and Stopping a Wireless Connection 101
4.5.11 Conguring Wireless Connection Settings 104
4.5.12 Conguring Proxy Settings for Web-based Access to Services 105
4.6 Conguring Service Access Settings 107
4.6.1 Applications Tab Overview 107
4.6.2 Available Settings at a Glance 108
4.6.3 Conguring Basic RDP Connection Settings 109
4.6.4 Accessing Remote Desktop Services 118
4.6.5 Conguring Advanced RDP Connection Settings 124
4.6.6 Conguring Basic ICA Connection Settings 138
4.6.7 Switching the Citrix Receiver Version 151
4.6.8 Enabling or Disabling Esc to Quit on the Web Logon Screen 152
4.6.9 Accessing Citrix Services 153
4.6.10 Conguring Advanced ICA Connection Settings 160
4.6.11 Conguring Basic VMware View Connection Settings 189
4.6.12 Accessing VMware View or Horizon View Services 191
4.6.13 Conguring Advanced View Connection Settings 193
4.6.14 Conguring SSH Connection Settings 197
4.6.15 Launching SSH and Telnet Sessions 199
Appendices 201
A.1 Resetting Your t68LD to the Factory Default 203
A.2 Updating Firmware for Your t68LD 204
Specications 207
Copyright and Trademark Statements
Copyright © 2015 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer Corp.
Disclaimer
Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of this document, and specically disclaims any express or implied warranties of merchantability or tness for any particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
Trademark Statements
Atrust is a trademark of Atrust Computer Corp.
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the Microsoft group of companies.
i
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or registered trademarks of their respective companies.
ii
About This User’s Manual
This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t68LD thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust t68LD thin clients.
2 Provides detailed instructions on how to set up Atrust t68LD thin clients.
3 Provides the basics of how to use Atrust t68LD thin clients.
4
Appendices Provides supplementary instructions on the maintenance and upgrade of Atrust t68LD thin clients.
Specications Provides detailed information on key components of Atrust t68LD thin clients.
Provides instructions on how to congure client settings and customize Atrust t68LD thin clients
with the Atrust Client Setup console.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + F2, Alt + F9, Alt + Tab
iii
application windows or
entry lists
buttons or tabs on a
window, toolbars, taskbar, or menu
options on a window,
screen, list, or menu
selecting a series of options bold
rst letter capitalized
bold OK, Next, Save, Applications tab
bold Add, Domain, Connection Type, High Quality
Conrm Dialog window, RDP Connection list, ICA Connection list,
View Connection list
Applications > Citrix ICA, Applications > Remote Desktop, Applications > VMware View, Network > Wireless, Devices > Printer, System > Time Zone
iv
Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
Safety Information
proper disposal, please contact your local recycling or hazardous waste center.
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Don’t use a keyboard and mouse that in total require more than 200 mA of rated current during operation.
v
WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied technician may cause serious injuries and damage. For any problem, contact your dealer for assistance.
• You should only make repairs as authorized by the product documentation. Repairs, replacement, expansion, and upgrades not performed by a certied service technician may cause injuries to you, damage your system, and void your warranty.
vi
Overview
1
This chapter provides an overview of Atrust t68LD thin clients.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust t68LD 3
1.3 Package Contents
Check your package contents 4
1.4 Exterior Views
Overview of thin client outside elements 4
1.5 Panel Components
Descriptions of front and rear panel components 5
1.6 LED Indicators
Descriptions of signals for LED indicators 7
Overview
Introduction
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand applications/desktops
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance and Improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust t68LD thin clients are:
3
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
Microsoft® Remote Desktop
Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
VMware® View™ and Horizon View™
• Support for high-denition technologies:
Microsoft® RemoteFX®
Citrix® HDX™
VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console
Overview
4
Package Contents
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately.
Atrust t68LD AC adapter Quick Start Guide
DVI-I to VGA adapter VESA mount kit (Optional)
NOTE
• Your package may not contain a hard copy of the Quick Start Guide. In this case, a soft copy in PDF format will be provided.
1.4 Exterior Views
Left front view Right rear view
Front Panel
Rear Panel
Kensington
lock slot
1.5 Panel Components
Overview
Panel Components
5
1
2
Front Panel Components
No. Sign Name Description
1 Power LED Indicates the status of power.
2
3
4
Power button
Microphone port Connects to a microphone.
Headphone port Connects to a set of headphones or a speaker system.
4 5
3
Press to turn on the thin client.
Press to exit the System Sleep mode. See page 18 for Suspend feature.
• Long press to power off the thin client.
5
USB port Connects to a USB device.
Overview
6
Panel Components
7
9
6
8
Rear Panel Components
No. Sign Component Name Description
6
7
8
9
10
11
DC IN Connects to an AC adaptor.
USB port (USB 2.0) Connects to a USB device.
USB port (USB 3.0) Connects to a USB device.
LAN port Connects to a network.
DisplayPort Connects to a monitor.
DVI-I port Connects to a monitor.
10
11
Overview
LED Indicators
1.6 LED Indicators
Your t68LD is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described as follows:
LED Signal Meaning
Off The client is off.
Power LED
The LAN port of your t68LD is equipped with two LED indicators, showing the status of networking. The meanings of LED signals of the LAN port are described as follows:
Blue The client is on.
Orange The client is in System Sleep mode.
SPEED LED LINK/ACT LED
7
LED Signal
SPEED LED
(transmission rate)
Off Off The client is not connected to a LAN.
Off Amber blinking The client connects to a 10 Mbps LAN.
Orange Amber blinking The client connects to a 100 Mbps LAN.
Green Amber blinking The client connects to a 1000 Mbps LAN.
LINK/ACT LED
(linking/transmission activity)
Meaning
8
Overview
Setting Up Your t68LD
This chapter provides detailed instructions on how to set up your t68LD thin client.
2.1 Positioning Your t68LD
2.2 Assembling the AC Adapter
2.3 Getting Connected
2
To mount your t68LD
Step 1: Understand Your VESA Mount Kit for t68LD
Step 2: Mount Your t68LD
How to assemble the AC adapter and its detached plug 13
How to connect peripherals and power for t68LD 13
11 12
2.1 Positioning Your t68LD
There are two ways to position your t68LD:
• Put it on a desk or a desired place horizontally.
• Mount it on the back of a monitor using a VESA mount kit.
NOTE
• The VESA mount kit is an optional accessory for your t68LD. Your package may not contain a VESA mount kit. Contact your dealer if needed.
To mount your t68LD on the back of a monitor, please follow the steps below:
Step 1: Understand Your VESA Mount Kit for t68LD
Step 2: Mount Your t68LD
Setting Up Your t68LD
Positioning Your t68LD
11
Step 1: Understand Your VESA Mount Kit for t68LD
Your t68LD’s VESA mount kit consists of a bracket and six screws.
Mount bracket
Six screws with two types
Mount Bracket
Refer to the following gure and descriptions for the VESA mount holes on the mount bracket for t68LD.
1
1
2
3
Mount Hole Description
1 The VESA mount holes used to secure the bracket to your t68LD.
2 The VESA mount holes (with the distance of 100 mm) used to secure the bracket to a monitor.
3 The VESA mount holes (with the distance of 75 mm) used to secure the bracket to a monitor.
3
2
Setting Up Your t68LD
1
1
12
Positioning Your t68LD
Mount Screws
1
Screw Type Number Description
1 4 The screws used to secure the bracket to your t68LD and to a monitor.
2 2
The longer screws used to secure the bracket to a monitor if the screws of type 1 cannot rmly secure the bracket and your t68LD to the monitor.
Step 2: Mount Your t68LD
To mount your t68LD on the back of the monitor, please do the following:
2
1. Place your t68LD on a at surface with the VESA mount hole side upward.
2. With the bracket side marked with Atrust facing downward, align two mount holes on the bracket with two mount holes on your t68LD such that the bracket projects out and is closer to the rear panel than the front
one as shown below, and then secure the bracket to your t68LD with two (2) screws of type
.
3. Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the bracket to the monitor with two (2) screws of
or 2. Ensure that the rear panel of your t68LD
is facing downward as shown below.
Have t68LD’s rear panel facing downward.
2.2 Assembling the AC Adapter
To assemble the AC adapter for your t68LD, please do the following:
1. Unpack your thin client package and take out the AC adapter and its detached plug.
2. Slide the plug into the AC adapter until it clicks into place.
NOTE
• The supplied plug may vary, depending on dierent areas.
2.3 Getting Connected
Setting Up Your t68LD
Assembling the AC Adapter
13
To make connections for your t68LD, please do the following:
1. Connect your t68LD to your local network with an Ethernet cable.
2. Connect a keyboard and mouse to your t68LD.
3. Connect and turn on the monitor(s).
NOTE
• In case that only the VGA monitor is available, use the supplied DVI-I to VGA adapter to connect your t68LD and monitor.
• Please note that you need to connect and turn on your monitor(s) before powering up your thin client. Otherwise, the client may fail to set an appropriate resolution for the monitor(s).
4. Connect your t68LD to a power outlet using the AC adapter included in the package.
NOTE
• For detailed instructions on how to assemble the supplied AC adapter, please refer to section “2.2 Assembling the AC Adapter” on page 13.
5. Connect other peripherals for your t68LD if needed.
Setting Up Your t68LD
14
Getting Started
3
This chapter provides the basics of how to use your t68LD.
3.1 Learning the Basics
Topic 1: Powering On Your t68LD
Topic 2: Conguring the Time Zone
Topic 3: Returning to the Quick Connection Screen
Topic 4: Accessing Desktops or Applications
18
19
20
21
3.1 Learning the Basics
The following topics will guide you through the basics of using your t68LD:
Topic 1: Powering On Your t68LD
Topic 2: Conguring the Time Zone
Topic 3: Returning to the Quick Connection Screen (if needed)
Topic 4: Accessing Desktops or Applications
• Microsoft Remote Desktop Services (RDP sessions)
• Citrix Services (ICA sessions)
• VMware View or Horizon View Services (View sessions)
NOTE
• Three client modes are available for your t68LD:
Getting Started
Learning the Basics
17
No. Mode Description
The client will start up directly with the desired RDP / ICA / View session and perform the congured action after exiting the session.
1 Appliance
2 Autostart
3 Quick Connection
Available actions include:
• Re-launching a new session
• Restarting the thin client
• Turning off the thin client
The client will start up directly with the desired RDP / ICA / View session and perform the congured action after exiting the session.
Available actions include:
• Returning to the local desktop
• Re-launching a new session
• Restarting the thin client
• Turning off the thin client
The default. The client will enter Atrust Quick Connection screen after system startup.
• In Quick Connection mode, you can access Microsoft Remote Desktop / Citrix / VMware View or Horizon View services quickly without much client conguration required. The main purpose of this chapter is to guide you through the use of your t68LD under the Quick Connection mode.
• To understand other modes, congure advanced settings, and customize your t68LD, please refer to chapter 4 “Conguring Client Settings” on page 37.
Getting Started
18
Learning the Basics
Topic 1: Powering On Your t68LD
To start using your t68LD, please do the following:
1. Ensure that your monitor is connected and turned on.
NOTE
• Please note that you need to connect and turn on your monitor before powering up the thin client. Otherwise, the client may fail to set an appropriate resolution for the connected monitor.
2. Press the Power button to turn on the client. Wait a moment for Atrust Quick Connection screen to appear.
3. (a) Go to Topic 2 to set the time zone for the rst time use. (b) Go to Topic 4 if the time zone had been set.
Atrust Quick Connection Screen
Power Off Click the icon to suspend, shut down, or restart the system.
Local Desktop
Setup Click the icon to launch Atrust Client Setup.
Mixer Click the icon to congure audio settings.
Network
Click the icon to enter the local Linux desktop. To return to this screen from the local Linux desktop, see Topic 3.
Indicates the network type (wired or wireless) and status. Click the icon to congure network settings.
NetworkMixer
Topic 2: Conguring the Time Zone
To set the time zone for your t68LD, please do the following:
Getting Started
Learning the Basics
19
1. Click the Setup
Navigation Area
Click to select a setting item
or entry.
icon to launch Atrust Client Setup.
Atrust Client Setup
Category Tabs
Click a tab to select a setting category.
NOTE
• For detailed instructions on how to congure client settings and customize your t68LD with Atrust Client Setup, please refer to chapter 4 “Conguring Client Settings” on page 37.
2. On Atrust Client Setup, click System > Time Zone.
3. Click the Time Zone drop-down menu to select the desired time zone.
4. Click Save to apply, and then close Atrust Client Setup.
Time Zone drop-down menu
Getting Started
20
Learning the Basics
Topic 3: Returning to the Quick Connection Screen
To return to Atrust Quick Connection screen when on local Linux desktop, please double click
Atrust Quick Connection on that desktop.
Local Linux Desktop
Atrust Quick Connection
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