Atrust T62, T60 User Manual

Atrust t60 / t62 Thin Clients
User’s Manual
Version 1.06
Copyright © 2012-14 Atrust Computer Corp.
UM-t60.t62-EN-14071611
Copyright © 2012-14 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer Corp.
Disclaimer
Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of this document, and specically disclaims any express or implied warranties of merchantability or tness for any particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
Trademark Statements
Atrust is a trademark of Atrust Computer Corp.
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the Microsoft group of companies.
i
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or registered trademarks of their respective companies.
ii
About This User’s Manual
This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t60/t62 thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust t60/t62 thin clients.
2 Provides detailed instructions on how to set up Atrust t60/t62 thin clients.
3 Provides the basics of how to use Atrust t60/t62 thin clients.
4
Appendices
Specications Provides detailed information on key components of Atrust t60/t62 thin clients.
Provides instructions on how to congure client settings and customize Atrust t60/t62
thin clients with the Atrust Client Setup console.
Provides supplementary instructions on the maintenance and upgrade of Atrust t60/t62 thin clients.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + F2, Alt + F9, Alt + Tab
iii
application windows or
entry lists
buttons or tabs on a
window, toolbars, taskbar, or menu
options on a window,
screen, list, or menu
selecting a series of options bold
rst letter capitalized
bold OK, Next, Save, Applications tab
bold Add, Domain, Connection Type, High Quality
Conrm Dialog window, RDP Connection list, ICA Connection list,
View Connection list
Applications > Citrix ICA, Applications > Remote Desktop, Applications > VMware View, Network > Wireless, Devices > Printer, System > Time Zone
iv
Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
Safety Information
proper disposal, please contact your local recycling or hazardous waste center.
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Don’t use a keyboard and mouse that in total require more than 200 mA of rated current during operation.
v
WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied technician may cause serious injuries and damage. For any problem, contact your dealer for assistance.
• You should only make repairs as authorized by the product documentation. Repairs, replacement, expansion, and upgrades not performed by a certied service technician may cause injuries to you, damage your system, and void your warranty.
vi
Certication Information
Atrust t60/t62 thin clients that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy eciency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy.
NOTE
• Display Sleep Mode. Within 10 minutes of user inactivity, the display will enter the Display Sleep mode with a blank screen and reduced power consumption by the factory default settings. The display returns to the Display Normal mode upon sensing a request from a user such as moving the mouse or pressing a key.
• To adjust settings for the Display Sleep mode, please refer to section “4.3.7 Conguring Screensaver Settings” on page 73.
• System Sleep Mode. Atrust t60/t62 doesn’t support the System/Client Sleep mode.
NOTE
• The default power management settings have been selected for compliance with ENERGY STAR that are recommended by the ENERGY STAR program for optimal energy savings.
Table of Contents
Copyright and Trademark Statements i
Disclaimer i Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii Notes, Tips, and Warnings ii Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv Regulatory Information v Safety Information v Certication Information vi
1 Overview 1
1.1 Introduction 3
vii
1.2 Features 3
1.3 Package Contents 3
1.4 Exterior Views 4
1.5 Panel Components 5
1.6 LED Indicators 9
2 Setting Up Your t60/t62 11
2.1 Positioning Your t60 13
2.2 Positioning Your t62 15
2.3 Assembling the AC Adapter 18
2.4 Getting Connected 19
3 Getting Started 21
3.1 Learning the Basics 23
4 Conguring Client Settings 37
4.1 Atrust Client Setup 39
4.1.1 Interface Overview 39
4.1.2 Client Settings at a Glance 40
4.2 Conguring System Settings 41
4.2.1 System Tab Overview 41
4.2.2 Available Settings at a Glance 42
4.2.3 Conguring Time Zone and Time Server 43
4.2.4 Conguring the Access Privileges and Passwords of Atrust Client Setup 44
4.2.5 Conguring Shadow Settings for Remote Assistance 46
4.2.6 Updating Firmware from the Management Computer 48
4.2.7 Enabling or Disabling the Appliance Mode 50
4.2.8 Enabling or Disabling the Quick Connection Mode 54
4.2.9 Enabling or Disabling the Command-line Functions 56
viii
4.2.10 Collecting Event Logs and Capturing Related Screens 57
4.2.11 Importing Certicates for Remote Computers 59
4.3 Conguring User Interface Settings 63
4.3.1 User Interface Tab Overview 63
4.3.2 Available Settings at a Glance 64
4.3.3 Conguring Display Settings 64
4.3.4 Customizing Desktop and System Language Settings 68
4.3.5 Hiding or Showing Quick Access Shortcuts 70
4.3.6 Adjusting Keyboard Settings 71
4.3.7 Conguring Screensaver Settings 73
4.4 Conguring External Device Settings 74
4.4.1 Devices Tab Overview 74
4.4.2 Available Settings at a Glance 75
4.4.3 Conguring Settings for USB Storage Devices 75
4.4.4 Manually Mount and Unmount Attached USB Storage Devices 76
4.4.5 Disabling or Enabling Attached Audio Devices 77
4.4.6 Adding a Local Printer 78
4.4.7 Adding a Network Printer 81
4.5 Conguring Network Settings 82
4.5.1 Network Tab Overview 82
4.5.2 Available Settings at a Glance 83
4.5.3 Conguring Wired Network Settings 84
4.5.4 Establishing and Stopping a VPN connection 87
4.5.5 Conguring Virtual Private Network Settings 91
4.5.6 Creating the Mapping of IP Addresses to Names of Host Servers 92
4.5.7 Changing the Host Name of Your Thin Client 94
4.5.8 Establishing and Stopping a Wireless Connection 95
4.5.9 Conguring Wireless Network Settings 98
4.5.10 Conguring Proxy Settings for Web-based Access to Services 99
4.6 Conguring Service Access Settings 101
4.6.1 Applications Tab Overview 101
4.6.2 Available Settings at a Glance 102
4.6.3 Conguring Basic RDP Connection Settings 103
4.6.4 Accessing Remote Desktop Services 112
4.6.5 Conguring Advanced RDP Connection Settings 118
4.6.6 Conguring Basic ICA Connection Settings 132
4.6.7 Accessing Citrix Services 141
4.6.8 Conguring Advanced ICA Connection Settings 145
4.6.9 Conguring Basic VMware View Connection Settings 159
4.6.10 Accessing VMware View or Horizon View Services 161
4.6.11 Conguring Advanced View Connection Settings 163
4.6.12 Conguring SSH Connection Settings 166
4.6.13 Launching SSH and Telnet Sessions 168
Appendices 169
A.1 Resetting Your t60/t62 to the Factory Default 171
A.2 Updating Firmware for Your t60/t62 with a USB Flash Drive 172
Specications 175
Overview
1
This chapter provides an overview of your t60/t62 thin clients.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust t60/t62 3
1.3 Package Contents
Check your package contents 3
1.4 Exterior Views
Overview of thin client outside elements 4
1.5 Panel Components
Descriptions of front and rear panel components 5
1.6 LED Indicators
Descriptions of signals for LED indicators 9
Overview
Introduction
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand applications/desktops
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance and Improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust t60/t62 thin clients are:
3
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
Microsoft® Remote Desktop
Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
VMware® View™ and Horizon View™
• Support for high-denition technologies:
Microsoft® RemoteFX®
Citrix® HDX™
VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately.
Atrust t60
Atrust t60 AC adapter Quick Start Guide
VESA mount kit (Optional)
NOTE: Your package may not contain a hard copy of the Quick Start
Guide. In this case, a soft copy in PDF format will be provided.
Overview
4
Exterior Views
Atrust t62
Atrust t62 AC adapter DVI-I to VGA adapter
Quick Start Guide
1.4 Exterior Views
Left Front View Right Rear View
NOTE: Your package may not contain a hard copy of the Quick Start
Guide. In this case, a soft copy in PDF format will be provided.
Atrust t60
Front Panel
Rear Panel
Kensington
lock slot
Atrust t62
Left Front View Right Rear View
Rear PanelFront Panel
1.5 Panel Components
Atrust t60
Overview
Panel Components
5
1
2
3
Front Panel
No. Component Sign Name Description
1
2
3
Power LED Indicates the status of power.
Power button
Microphone port Connects to a microphone.
5
4
Press to power on the thin client.
• Long press to force power off the thin client.
• In Power-off state, connect a monitor to the client, and then long press 6 to 8 seconds to
enter Atrust Thin Client Menu.
4
5
Headphone port
USB port Connects to a USB device.
Connects to a set of headphones or
a speaker system.
NOTE
• Six options are available on Atrust Thin Client Menu (see the table below). For more information, please refer to “Appendices” on page 169.
Menu Option Description
Normal Mode Boots up your t60/t62 as the normal startup procedure.
Safe Mode Clears and resets the current screen resolution setting.
Reset Mode Resets your t60/t62 to the factory default.
Firmware update Updates rmware for your t60/t62.
Reboot Reboots your t60/t62.
Shutdown Shuts down your t60/t62.
Overview
6
Panel Components
Atrust t60
7
9
6
10
8
Rear Panel
No. Panel Component Sign Component Name Description
6
7
8
9
10
DC IN Connects to an AC adapter.
USB port Connects to a mouse.
USB port Connects to a keyboard.
LAN port Connects to a network.
VGA port Connects to a monitor.
Atrust t62
Overview
Panel Components
7
1
2
3
4
5
Front Panel
No. Component Sign Name Description
1
2
3
4
5
Power LED Indicates the status of power.
Press to power on the thin client.
Power button
Microphone port Connects to a microphone.
Headphone port
USB port Connects to a USB device.
• Long press to force power off the thin client.
• In Power-off state, connect a monitor to the client, and then long press 6 to 8 seconds to
enter Atrust Thin Client Menu.
Connects to a set of headphones or
a speaker system.
NOTE
• Six options are available on Atrust Thin Client Menu (see the table below). For more information, please refer to “Appendices” on page 169.
Menu Option Description
Normal Mode Boots up your t60/t62 as the normal startup procedure.
Safe Mode Clears and resets the current screen resolution setting.
Reset Mode Resets your t60/t62 to the factory default.
Firmware update Updates rmware for your t60/t62.
Reboot Reboots your t60/t62.
Shutdown Shuts down your t60/t62.
Overview
8
Panel Components
Atrust t62
6
7
8
9
10
Rear Panel
No. Panel Component Sign Component Name Description
Connects to a high quality digital display device such as a LCD monitor or a digital projector.
Connects to a high quality digital display device such as a LCD monitor or a digital projector.
10
6
7
8
9
DVI-D port
DVI-I port
LAN port Connects to a network.
USB port Connects to a keyboard or mouse.
DC IN Connects to an AC adapter.
NOTE
• Your t62 comes with a DVI-I to VGA adapter. If only the VGA monitor is available, use the supplied DVI-I to VGA adapter to connect your VGA monitor to t62’s DVI-I port. For detailed instructions, please see section “2.4 Getting Connected” on page 19.
LED Indicators
1.6 LED Indicators
Your t60/t62 is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described as follows:
LED Signal Meaning
Power LED
The LAN port of your t60/t62 has two LED indicators showing the state of networking. The meanings of LED signals are described as follows:
Off The client is off.
Blue The client is on.
Overview
9
LED Signal
Left LED
(transmission rate)
Off Off The client is not connected to a LAN.
Off Amber blinking The client connects to a 10 Mbps LAN.
Orange Amber blinking The client connects to a 100 Mbps LAN.
Green Amber blinking The client connects to a 1000 Mbps LAN.
Right LED
(transmission activity)
Meaning
10
Overview
Setting Up Your t60/t62
This chapter provides detailed instructions on how to set up your t60/t62 thin clients.
2.1 Positioning Your t60
2.2 Positioning Your t62
To mount your t60
Step 1: Understand Your VESA Mount Kit for t60
Step 2: Mount Your t60
To mount your t62
Step 1: Remove the Stand from Your t62 Step 2: Understand Your Stand / VESA Mount Kit for t62 Step 3: Store Screws inside the Bracket Step 4: Remove Screws from the Bracket
Step 5: Mount Your t62
2
13 14
15 16 17 17
18
2.3 Assembling the AC Adapter
How to assemble the AC adapter and its detached plug 18
2.4 Getting Connected
How to connect peripherals and power for t60/t62 19
2.1 Positioning Your t60
There are two ways to position your t60:
• Put it on a desk or a desired place horizontally.
• Mount it on the back of a monitor using a VESA mount kit.
NOTE
• The VESA mount kit is an optional accessory for your t60. Your package may not contain a VESA mount kit. Contact your dealer if needed.
To mount your t60 on the back of a monitor, please follow the steps below:
Step 1: Understand Your VESA Mount Kit for t60
Step 2: Mount Your t60
Setting Up Your t60/t62
Positioning Your t60
13
Step 1: Understand Your VESA Mount Kit for t60
Your t60’s VESA mount kit consists of a bracket and six screws.
Mount bracket
Six screws with two types
Mount Bracket for t60
Refer to the following gure and descriptions for the VESA mount holes on the mount bracket for t60.
1
1
2
3
Mount Hole Description
1 The VESA mount holes used to secure the bracket to your t60.
2 The VESA mount holes (with the distance of 100 mm) used to secure the bracket to a monitor.
3 The VESA mount holes (with the distance of 75 mm) used to secure the bracket to a monitor.
3
2
Setting Up Your t60/t62
1
1
14
Positioning Your t60
Mount Screws for t60
1
Screw Type Number Description
1 4 The screws used to secure the bracket to your t60 and to a monitor.
2 2
The longer screws used to secure the bracket to a monitor if the screws of type 1 cannot rmly secure the bracket and your t60 to the monitor.
Step 2: Mount Your t60
To mount your t60 on the back of the monitor, please do the following:
2
1. Place your t60 on a at surface with the VESA mount hole side upward.
2. With the bracket side marked with Atrust facing downward, align two mount holes on the bracket with two mount holes on your t60 such that the bracket projects out and is closer to the rear panel than the front one
as shown below, and then secure the bracket to your t60 with two (2) screws of type
.
3. Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the bracket to the monitor with two (2) screws of
or 2. Ensure that the rear panel of your t60
is facing downward as shown below.
Have t60’s rear panel facing downward.
2.2 Positioning Your t62
There are two ways to position your t62:
• Put it (with its stand) on a desk or a desired place uprightly.
• Mount it on the back of a monitor using a VESA mount kit.
To mount your t62 on the back of a monitor, please follow the steps below:
Step 1: Remove the Stand from Your t62
Step 2: Understand Your Stand / VESA Mount Kit for t62
Step 3: Store Away Screws inside the Bracket
Step 4: Remove Screws from the Bracket
Step 5: Mount Your t62
Step 1: Remove the Stand from Your t62
Setting Up Your t60/t62
Positioning Your t62
15
To remove the stand from your t62, please do the following:
1. Place your t62 on a at surface with the stand side upward.
2. Remove the screw that xes the stand to your t62.
3. Store away the removed screw inside the stand. Detailed instructions will be provided in Step 2 and 3.
NOTE
• It’s highly recommended to store screws away inside the stand when not needed to prevent them getting lost.
Manufacturer Model Name Model / 型號 / 型号 : Atrust t62
Input/輸入 / 输入
台灣製造 / 台湾制造 / Made in Taiwan
冠信电脑股份有限公司 :
精致型电脑 :
JPAA
製造商:冠信電腦股份有限公司 制造商 精簡型電腦 产品名称 :
Atrust Computer Corp. :
Thin Client 產品名稱
:
+5V 3A :
Setting Up Your t60/t62
16
Positioning Your t62
Step 2: Understand Your Stand / VESA Mount Kit for t62
The stand for your t62 is dual-purpose: it can be used as a stand or as a VESA mount kit. All screws of dierent types supplied with the stand / VESA mount kit can be stored away inside the main bracket when not needed.
Screws Stored Away inside the Bracket
The following gure shows dierent types of screws stored away inside the main bracket.
Dual-purpose
bracket
1
2
3
Screw Type Number Description
1 2
2 4
3 1 The smallest-size screw used to secure the bracket to your t62 as a stand.
The largest-size screws used to secure the bracket to a monitor as a VESA mount if the middle-size screws cannot rmly secure the bracket and your t62 to the monitor.
The middle-size screws used to secure the bracket to your t62 and to a monitor when using the bracket as a VESA mount.
Mount Holes on the Bracket
Refer to the following gure and descriptions for the VESA mount holes on the bracket.
1
1
2
1
2
2
1
Mount Hole Description
1 The VESA mount holes used to secure the bracket to a monitor (only two of them will be used).
2 The VESA mount holes used to secure the bracket to your t62 (only two of them will be used).
2
2
1
Setting Up Your t60/t62
Positioning Your t62
Step 3: Store Screws inside the Bracket
To store screws inside the bracket, please do the following:
NOTE
• It’s highly recommended to store screws inside the bracket when not needed to prevent them getting lost.
1. Place a sheet of paper or a piece of cloth on a at surface, and then put your bracket on that paper or cloth with the screw storage side upward.
2. Place the screw upon its storage space, and push the screw into the space with your nger until it clicks into place. For the smallest-size screw, use the tip of a screwdriver instead to push the screw.
NOTE
• Please refer to the gure and descriptions in “Step 2: Understand Your Stand / VESA Mount Kit for t62” for the correct storage space of each screw.
17
Step 4: Remove Screws from the Bracket
To remove screws stored inside the bracket, please do the following:
1. Place a sheet of paper or a piece of cloth on a at surface, and then put your bracket on that paper or cloth with the screw storage side downward.
2. Insert the tip of a screwdriver into the square holes to remove the desired screws from the bracket.
Square Hole
Setting Up Your t60/t62
2
1
2
2
18
Assembling the AC Adapter
Step 5: Mount Your t62
To mount your t62 on the back of a monitor, please do the following:
1. Refer to Step 2 and Step 4 to prepare required screws for mounting your t62.
• You will need two (2) screws of type
• You will need two (2) screws of type
2. Place your t62 on a at surface with the VESA mount hole side upward.
3. Refer to Step 2 to choose two of the four VESA mount holes on the bracket to align with two mount holes on your t62 such that the bracket projects out and is closer to the rear panel than the front one as shown below,
and then secure the bracket to your t62 with two (2) screws of type
4. Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the bracket to the monitor with two (2) screws of type
the monitor and the rear panel of your t62 is facing rightward as shown below.
to secure the bracket to your t62.
or 2 to secure the bracket to the monitor.
.
or 1. Ensure that your t62 is located in the center of
2.3 Assembling the AC Adapter
To assemble the AC adapter for your t60/t62, please do the following:
1. Unpack your thin client package and take out the AC adapter and its detached plug.
2. Slide the plug into the AC adapter until it clicks into place.
NOTE
• The supplied plug may vary, depending on dierent areas.
Have t62’s rear panel facing rightward.
2.4 Getting Connected
To make connections for your t60/t62, please do the following:
1. Connect your t60/t62 to your local network with an Ethernet cable.
2. Connect a keyboard and mouse to your t60/t62.
3. Connect and turn on the monitor(s).
NOTE
• For your t62, if only the VGA monitor is available, use the supplied DVI-I to VGA adapter to connect your t62 and monitor.
DVI-I port (t62 only)
Setting Up Your t60/t62
Getting Connected
19
DVI-I to VGA
adapter
• Please note that you need to connect and turn on your monitor(s) before powering up your thin client. Otherwise, the client may fail to set an appropriate resolution for the monitor(s).
VGA cable
4. Connect your t60/t62 to a power outlet using the AC adapter included in the package.
NOTE
• For detailed instructions on how to assemble the supplied AC adapter, please refer to section “2.3 Assembling the AC Adapter” on page 18.
5. Connect other peripherals for your t60/t62 if needed.
Setting Up Your t60/t62
20
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