Atrust MT188L User Manual

Mobile Thin Client Solution Atrust mt188L
Topics Covered:
Setup and Maintenance Basics as an Endpoint Device in VDI Atrust Client Setup Console
User’s manual
Copyright © 2017 Atrust Computer Corp.
UM-mt188L-EN-17122117
Copyright and Trademark Statements
Copyright © 2017 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer Corp.
Disclaimer
Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of this document, and specically disclaims any express or implied warranties of merchantability or tness for any particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
Trademark Statements
Atrust is a trademark of Atrust Computer Corp.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
i
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the Microsoft group of companies.
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or registered trademarks of their respective companies.
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About This User’s Manual
This manual provides detailed instructions on how to set up, use, and maintain Atrust mt188L mobile thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust mt188L mobile thin clients.
2 Provides detailed instructions on how to set up Atrust mt188L mobile thin clients.
3 Provides the basics of how to use Atrust mt188L mobile thin clients.
4
Appendices
Specications Provides detailed information on key components of Atrust mt188L mobile thin clients.
Provides instructions on how to congure client settings and customize Atrust mt188L
mobile thin clients with the Atrust Client Setup console.
Provides supplementary instructions on advanced settings, maintenance, and upgrade for Atrust mt188L mobile thin clients.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + F2, Alt + F9, Alt + Tab
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application windows or entry lists
buttons or tabs on a
window, toolbars, taskbar,
or menu
options on a window, screen, list, or menu
selecting a series of options bold
rst letter capitalized
bold OK, Next, Save, Applications tab
bold Add, Domain, Connection Type, High Quality
Conrm Dialog window, RDP Connection list, ICA Connection list,
View Connection list
Applications > Citrix ICA, Applications > Remote Desktop, Applications > VMware View, Network > Wireless, Devices > Printer, System > Time Zone
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Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
Safety Information
proper disposal, please contact your local recycling or hazardous waste center.
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
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WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied technician may cause serious injuries and damage. For any problem, contact your dealer for assistance.
• You should only make repairs as authorized by the product documentation. Repairs, replacement, expansion, and upgrades not performed by a certied service technician may cause injuries to you, damage your system, and void your warranty.
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Table of Contents
Copyright and Trademark Statements i
Disclaimer i Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii Notes, Tips, and Warnings ii Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv Regulatory Information v Safety Information v
1 Overview 1
1.1 Introduction 3
1.2 Features 3
vii
1.3 Package Contents 3
1.4 Exterior Components 4
1.5 Before Getting Started 9
2 Getting Started 11
2.1 Learning the Basics 13
3 Conguring Client Settings 37
3.1 Atrust Client Setup 39
3.1.1 Interface Overview 39
3.1.2 Client Settings at a Glance 40
3.2 Conguring System Settings 41
3.2.1 System Tab Overview 41
3.2.2 Available Settings at a Glance 42
3.2.3 Conguring Time Zone and Time Server 43
3.2.4 Conguring the Access Privileges and Passwords of Atrust Client Setup 44
3.2.5 Conguring the Login Password for the Local Desktop 46
3.2.6 Conguring Shadow Settings for Remote Assistance 48
3.2.7 Updating Firmware from the Management Computer 50
3.2.8 Enabling or Disabling the Appliance Mode 52
3.2.9 Enabling or Disabling Auto Setup 56
3.2.10 Conguring the Quick Connection Mode 56
3.2.11 Conguring Advanced Quick Connection Settings 58
3.2.12 Managing the Use of Power 62
3.2.13 Managing the Action of Power Button 63
3.2.14 Enabling or Disabling the Command-line Functions 64
3.2.15 Collecting Event Logs and Capturing Related Screens 65
3.2.16 Uploading Files for Error Reporting 67
3.2.17 Importing Certicates for Remote Computers 68
3.2.18 Enabling or Disabling Auto Registration 72
3.2.19 Viewing System and Network Information 73
3.3 Conguring User Interface Settings 74
3.3.1 User Interface Tab Overview 74
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3.3.2 Available Settings at a Glance 75
3.3.3 Conguring Display Settings 75
3.3.4 Customizing Desktop and System Language Settings 78
3.3.5 Hiding or Showing Quick Access Shortcuts 81
3.3.6 Using a Custom Wallpaper 82
3.3.7 Adjusting Keyboard Settings 83
3.3.8 Adjusting Mouse Settings 85
3.3.9 Conguring Screensaver Settings 86
3.4 Conguring External Device Settings 88
3.4.1 Devices Tab Overview 88
3.4.2 Available Settings at a Glance 89
3.4.3 Conguring Settings for USB Storage Devices 89
3.4.4 Manually Mount and Eject Attached USB Storage Devices 90
3.4.5 Disabling or Enabling Attached Audio Devices 91
3.4.6 Using Audio Devices 92
3.4.7 Adding a Local Printer 93
3.4.8 Adding a Network Printer 96
3.5 Conguring Network Settings 97
3.5.1 Network Tab Overview 97
3.5.2 Available Settings at a Glance 98
3.5.3 Conguring Wired Network Settings 99
3.5.4 Establishing and Stopping a VPN connection 102
3.5.5 Conguring Virtual Private Network Settings 106
3.5.6 Creating the Mapping of IP Addresses to Names of Hosts 107
3.5.7 Conguring the Failover Cluster List 109
3.5.8 Changing the Host Name of Your Thin Client 111
3.5.9 Enabling or Disabling the Wireless Interface 112
3.5.10 Conguring the Trigger Threshold for Roaming 113
3.5.11 Establishing and Stopping a Wireless Connection 114
3.5.12 Conguring Wireless Connection Settings 117
3.5.13 Conguring Proxy Settings for Web-based Access to Services 118
3.6 Conguring Service Access Settings 120
3.6.1 Applications Tab Overview 120
3.6.2 Available Settings at a Glance 121
3.6.3 Conguring Basic RDP Connection Settings 122
3.6.4 Accessing Remote Desktop Services 131
3.6.5 Conguring Advanced RDP Connection Settings 137
3.6.6 Conguring Basic ICA Connection Settings 153
3.6.7 Switching the Citrix Receiver Version 166
3.6.8 Enabling or Disabling Esc to Quit on the Web Logon Screen 167
3.6.9 Conguring Keyboard Layout and Type for Citrix ICA Sessions 168
3.6.10 Accessing Citrix Services 169
3.6.11 Conguring Advanced ICA Connection Settings 176
3.6.12 Conguring Basic VMware View Connection Settings 205
3.6.13 Accessing VMware View or Horizon View Services 207
3.6.14 Conguring Advanced View Connection Settings 209
3.6.15 Conguring SSH Connection Settings 214
3.6.16 Launching SSH and Telnet Sessions 216
3.6.17 Conguring Basic Settings for Browser Sessions 217
3.6.18 Launching Browser Sessions 219
3.6.19 Conguring Advanced Settings for Browser Sessions 220
3.6.20 Conguring Basic RAS / RDP Connection Settings 221
3.6.21 Accessing Remote Desktops or Applications 226
3.6.22 Conguring Advanced RAS / RDP Connection Settings 228
Appendices 239
A.1 Resetting Your mt188L to the Factory Default 241
A.2 Updating Firmware for Your mt188L 242
A.3 Using SECUREMATRIX Authentication for VMware Connections 244
A.4 Auto Setup Flowchart 251
Specications 253
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x
Overview
1
This chapter provides an overview of Atrust mt188L.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust mt188L 3
1.3 Package Contents
Check your package contents 3
1.4 Exterior Components
Exterior components of Atrust mt188L 4
1.5 Before Getting Started
About the Battery Sleep mode 9
Overview
Introduction
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand applications/desktops
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance and improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust mt188L mobile thin clients are:
3
• Built-in Wireless 802.11 ac/a/b/g/n, Bluetooth 4.2, and Ethernet network interface
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
⪧ Microsoft® Remote Desktop
⪧ Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
⪧ VMware® View™ and Horizon View™
• Support for high-denition technologies
⪧ Microsoft® RemoteFX®
⪧ Citrix® HDX™
⪧ VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately.
Atrust mt188L AC adapter Quick Start Guide
NOTE: Your package may not contain a hard copy of the Quick Start Guide.
In this case, a soft copy in PDF format will be provided.
Overview
4
Exterior Components
1.4 Exterior Components
Display and Base Components
1
3
2
2
6
5
No. Sign Component Description
1 LCD display Built-in display for visual output.
2 Microphone Built-in microphone for audio input.
3 Webcam (optional) Built-in video camera for real-time video.
4 Keyboard Built-in keyboard for control and input.
4
5 Touchpad Built-in pointing device for control and input.
6 Power LED
• Glows yellow when the system is on.
• Goes o when the system is o.
• Glows red when the system is in Sleep mode.
Overview
Exterior Components
Fn Key Combinations
With the combination of Fn plus another specic key (with one printed blue symbol on it), you can quickly adjust hardware settings to suit your needs.
5
NOTE
• To use an Fn key combination, press and hold Fn, and then press another key.
Combination Description Combination Description
Use to switch the use of displays.
Use to enable / disable the touchpad.
Use to launch the dened application.
NOTE: This may not be applicable.
Use to enable / disable the ECO mode.
ECO Mode: Screen O mode
Use to enable / disable the Webcam. Use to mute / unmute the sound.
Use to enable / disable the Airplane mode.
Airplane Mode: disabled networks of all types
Use to enter the System Sleep mode.
Press the Power button or any key to exit.
Use to increase the brightness of the LCD display.
Use to decrease the brightness of the LCD display.
Use to decrease the volume of the built-in speakers.
Use to increase the volume of the built-in speakers.
Use to function as a Home key.
Use to function as an End key.
Overview
6
Exterior Components
Digits and Symbols in Num Lock Mode Description
Use to type in the desired digit or symbol.
NOTE: You must enable the Num Lock mode rst.
7 108 9 11 13
12
No. Sign Component Description
10
11
12
13
7
8
9
1
A
Sleep mode LED Glows orange when in Sleep mode.
Storage LED Blinks blue when ash memory is being accessed.
Num Lock LED Glows blue when Num Lock is enabled.
Caps Lock LED Glows blue when Caps Lock is enabled.
Bluetooth LED Glows blue when Bluetooth is enabled.
Wireless LED
Battery LED
Glows blue when Airplane mode is enabled.
Airplane mode: disabled networks of all types
• Glows orange when the battery is being charged.
• Glows blue when the battery is fully charged.
• Blinks orange when the battery power is low.
Left and Right Side Components
Overview
Exterior Components
7
14
15
16
18
No. Sign Component Description
14
15
16
17
18
Kensington security slot Connects a Kensington cable to secure the mobile thin client.
LAN port Connects to a network.
USB port (USB 3.0) Connects to a USB device.
Headphone port Connects to a set of headphones or a speaker system.
Microphone port Connects to a microphone.
17
20
22
24
19
21
23
19
20
21
22
23
24
DC IN Connects to an AC adapter.
mini DisplayPort Connects to a monitor.
HDMI port Connects to a high quality digital audiovisual device.
USB Type-C Connects to a USB Type-C device.
USB port (USB 2.0) Connects to a USB device.
Power button
Press to power on your mt188L when the lid is opened.
Press to enter Sleep mode when your mt188L is on.
Overview
8
Exterior Components
Bottom Components
25
26
No. Sign Component Description
25 Speaker Built-in speakers for audio output.
26
Battery O hole
Used to press the button inside to enter the Battery Sleep mode.
Please see “About the Battery Sleep Mode” on page 9 for details.
25
Overview
Before Getting Started
1.5 Before Getting Started
About the Battery Sleep Mode
For rst time use, you must connect your mt188L to a power outlet using the supplied AC adapter for the built-in battery to exit the Sleep mode.
To enter the Battery Sleep mode when needed, please do the following:
1. Shut down and unplug your mt188L.
2. Use the tip of an unfolded paper clip (or a similar object without a sharp tip) to gently press the button inside the Battery O hole.
NOTE
• Please note that, to exit the Battery Sleep mode and power on your mt188L, you will need to plug it in rst using the supplied AC adapter.
9
10
Overview
Getting Started
2
This chapter provides the basics of how to use your mt188L.
2.1 Learning the Basics
Topic 1: Atrust Quick Connection
Topic 2: Setting Up a Wireless Connection
Topic 3: Conguring the Time Zone
Topic 4: Accessing Desktops or Applications
Topic 5: Using Built-in Applications
Topic 6: Viewing and Managing the Use of Power
14
16
18
19
33
35
2.1 Learning the Basics
The following topics will guide you through the basics of using your mt188L:
Topic 1: Atrust Quick Connection
Topic 2: Setting Up a Wireless Connection
Topic 3: Conguring the Time Zone
Topic 4: Accessing Desktops or Applications
• Microsoft Remote Desktop Services (RDP sessions)
• Citrix Services (ICA sessions)
• VMware View or Horizon View Services (View sessions)
Topic 5: Using Built-in Applications
Topic 6: Viewing and Managing the Use of Power
NOTE
• In case that by default your mt188L is Auto Setup enabled, its user environment might be dierent from here and will vary with preset congurations. See section
3.2.9 and appendix A.4, and consult your IT administrator for details.
Getting Started
Learning the Basics
13
NOTE
• Three client modes are available for your mt188L:
No. Mode Description
The client will start up directly with the desired RDP / ICA / View / Web / 2X session and perform the congured action after exiting the session.
1 Appliance
2 Autostart
3 Quick Connection
Available actions include:
• Re-launching a new session
• Restarting the thin client
• Turning o the thin client
The client will start up directly with the desired RDP / ICA / View / Web / 2X session and perform the congured action after exiting the session.
Available actions include: (n/a to Web browser)
• Returning to the local desktop
• Re-launching a new session
• Restarting the thin client
• Turning o the thin client
The client will enter Atrust Quick Connection screen
after system startup.
• In Quick Connection mode, you can access Microsoft Remote Desktop / Citrix / VMware View or Horizon View services quickly without much client conguration required. The main purpose of this chapter is to guide you through the use of your mt188L under the Quick Connection mode. The default of your mt188L is NOT the Quick Connection mode (after restart it will enter the local Linux desktop rather than Atrust Quick Connection screen), but you can enter Atrust Quick Connection screen through its shortcut on the local desktop or START menu.
• To understand other modes, congure advanced settings, and customize your mt188L, please refer to chapter 3 “Conguring Client Settings” on page 37.
Getting Started
14
Learning the Basics
Topic 1: Atrust Quick Connection
To start using your mt188L, please do the following:
1. Press the Power button to turn on the client. Wait a moment for the system to enter the local Linux desktop.
Local Linux Desktop
2. Click Atrust Quick Connection on the desktop to enter Atrust Quick Connection screen.
Atrust Quick Connection
3. (a) Go to Topic 2 to set up a wireless connection if needed.
1 2 31 2 3
654 654
(b) Go to Topic 3 to set the time zone for the rst time use. (c) Go to Topic 4 for service access if the time zone had been set.
Atrust Quick Connection Screen
Getting Started
Learning the Basics
15
No. Icon Description
1 Power O Click to shut down, suspend, or restart the system.
2 Local Desktop Click to return to the local Linux desktop.
3 Setup Click to launch Atrust Client Setup.
4 Mixer Click to congure audio settings.
Indicates the power source (adapter, battery, or both) and status. Click to launch Power Management for details.
5 Power
6 Network
NOTE: Power Management enables you to congure power-saving settings for your
NOTE: When your mt188L enters System Sleep mode manually (Fn + F12 or
NOTE: When using only the battery as the power source, ensure that it has enough
Indicates the network type (wired or wireless) and status. Click to congure network settings.
NOTE: To set up a wireless connection, please see “Topic 2: Setting Up a Wireless
mt188L. You can choose appropriate options to suit your needs. See “Topic 6:
Viewing and Managing the Use of Power” on page 35 for details.
> Suspend) or automatically (congured in Atrust Client Setup through
System > Power Management), it still requires a certain amount of power.
You can use Shut down option instead to save the power to a greater degree.
power to prevent data loss.
Connection” on page 16.
Getting Started
16
Learning the Basics
Topic 2: Setting Up a Wireless Connection
To set up a wireless connection, please do the following:
1. On Atrust Quick Connection screen, click the Network
icon. Atrust Client Setup is launched.
2. Click Wireless. The Wireless Network list will be shown under the Connections sub-tab.
NOTE
• Your mt188L will perform network discovery once and specify all available wireless networks in the Wireless Network list under the Connections sub-tab. To refresh this
Wireless Network list, click
on the top of the list.
3. Click to check the desired wireless network. The Connect button then appears on the top of the Wireless Network list.
Getting Started
Learning the Basics
4. Click to create a wireless network connection through the selected wireless network.
17
5. A window appears prompting for conrmation or authentication.
NOTE
• If you ever accessed this wireless network before, the password will be automatically recorded for future access. In this case, you don’t need to provide the password again; you only need to conrm the establishment of a wireless connection.
• Consult your network administrator for required information on authentication.
6. Type in the required password, and then click Connect to continue. Or, click OK to conrm the establishment of a wireless connection.
7. Upon completion, the Status column of the wireless network will show connected.
8. Close Atrust Client Setup.
Getting Started
18
Learning the Basics
Topic 3: Conguring the Time Zone
To set the time zone for your mt188L, please do the following:
1. Click the Setup
Navigation Area
Click to select a setting item
or entry.
icon to launch Atrust Client Setup.
Atrust Client Setup
Category Tabs
Click a tab to select a setting category.
NOTE
• For detailed instructions on how to congure client settings and customize your mt188L with Atrust Client Setup, please refer to chapter 3 “Conguring Client Settings” on page 37.
2. On Atrust Client Setup, click System > Time Zone.
3. Click the Time Zone drop-down menu to select the desired time zone.
4. Click Save to apply, and then close Atrust Client Setup.
Time Zone drop-down menu
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