Atrust MT178L User Manual
Mobile Thin Client Solution
Atrust mt178L
Topics Covered:
Setup and Maintenance
Basics as an Endpoint Device in VDI
Atrust Client Setup Console
User’s manual
Internal Draft 0.01
Copyright © 2017 Atrust Computer Corp.
UM-mt178L-EN-17070411
Copyright and Trademark Statements
Copyright © 2017 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer
Corp.
Disclaimer
Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of
this document, and specically disclaims any express or implied warranties of merchantability or tness for any
particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information
in this document is subject to change without notice.
Trademark Statements
Atrust is a trademark of Atrust Computer Corp.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
i
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the
Microsoft group of companies.
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its
subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or
registered trademarks of their respective companies.
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About This User’s Manual
This manual provides detailed instructions on how to set up, use, and maintain Atrust mt178L mobile thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust mt178L mobile thin clients.
2 Provides detailed instructions on how to set up Atrust mt178L mobile thin clients.
3 Provides the basics of how to use Atrust mt178L mobile thin clients.
4
Appendices
Specications Provides detailed information on key components of Atrust mt178L mobile thin clients.
Provides instructions on how to congure client settings and customize Atrust mt178L
mobile thin clients with the Atrust Client Setup console.
Provides supplementary instructions on advanced settings, maintenance, and upgrade for
Atrust mt178L mobile thin clients.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important
information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to
you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices,
hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + F2, Alt + F9, Alt + Tab
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application windows or
entry lists
buttons or tabs on a
window, toolbars, taskbar,
or menu
options on a window,
screen, list, or menu
selecting a series of options bold
rst letter
capitalized
bold OK, Next, Save, Applications tab
bold Add, Domain, Connection Type, High Quality
Conrm Dialog window, RDP Connection list, ICA Connection list,
View Connection list
Applications > Citrix ICA, Applications > Remote Desktop,
Applications > VMware View, Network > Wireless,
Devices > Printer, System > Time Zone
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Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
In the European Union, this symbol indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
Safety Information
proper disposal, please contact your local recycling or hazardous waste center.
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer.
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WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied
technician may cause serious injuries and damage. For any problem, contact your
dealer for assistance.
• You should only make repairs as authorized by the product documentation.
Repairs, replacement, expansion, and upgrades not performed by a certied service
technician may cause injuries to you, damage your system, and void your warranty.
vi
Table of Contents
Copyright and Trademark Statements i
Disclaimer i
Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii
Notes, Tips, and Warnings ii
Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv
Regulatory Information v
Safety Information v
1 Overview 1
1.1 Introduction 3
1.2 Features 3
vii
1.3 Package Contents 3
1.4 Exterior Components 4
2 Setting Up Your mt178L 9
2.1 About the AC Adapter 11
2.2 Charging Your Lithium-ion Polymer Battery 11
2.3 Setting Up Your mt178L 12
3 Getting Started 13
3.1 Learning the Basics 15
4 Conguring Client Settings 39
4.1 Atrust Client Setup 41
4.1.1 Interface Overview 41
4.1.2 Client Settings at a Glance 42
4.2 Conguring System Settings 43
4.2.1 System Tab Overview 43
4.2.2 Available Settings at a Glance 44
4.2.3 Conguring Time Zone and Time Server 45
4.2.4 Conguring the Access Privileges and Passwords of Atrust Client Setup 46
4.2.5 Conguring the Login Password for the Local Desktop 48
4.2.6 Conguring Shadow Settings for Remote Assistance 50
4.2.7 Updating Firmware from the Management Computer 52
4.2.8 Enabling or Disabling the Appliance Mode 54
4.2.9 Enabling or Disabling Auto Setup 58
4.2.10 Conguring the Quick Connection Mode 58
4.2.11 Conguring Advanced Quick Connection Settings 60
4.2.12 Managing the Use of Power 64
4.2.13 Enabling or Disabling the Command-line Functions 65
4.2.14 Collecting Event Logs and Capturing Related Screens 66
4.2.15 Uploading Files for Error Reporting 68
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4.2.16 Importing Certicates for Remote Computers 69
4.2.17 Enabling or Disabling Auto Registration 73
4.2.18 Viewing System and Network Information 74
4.3 Conguring User Interface Settings 75
4.3.1 User Interface Tab Overview 75
4.3.2 Available Settings at a Glance 76
4.3.3 Conguring Display Settings 76
4.3.4 Customizing Desktop and System Language Settings 79
4.3.5 Hiding or Showing Quick Access Shortcuts 82
4.3.6 Using a Custom Wallpaper 83
4.3.7 Adjusting Keyboard Settings 84
4.3.8 Adjusting Mouse Settings 86
4.3.9 Conguring Screensaver Settings 87
4.4 Conguring External Device Settings 89
4.4.1 Devices Tab Overview 89
4.4.2 Available Settings at a Glance 90
4.4.3 Conguring Settings for USB Storage Devices 90
4.4.4 Manually Mount and Eject Attached USB Storage Devices 91
4.4.5 Disabling or Enabling Attached Audio Devices 92
4.4.6 Using USB Audio Devices 93
4.4.7 Adding a Local Printer 94
4.4.8 Adding a Network Printer 97
4.5 Conguring Network Settings 98
4.5.1 Network Tab Overview 98
4.5.2 Available Settings at a Glance 99
4.5.3 Conguring Wired Network Settings 100
4.5.4 Establishing and Stopping a VPN connection 103
4.5.5 Conguring Virtual Private Network Settings 107
4.5.6 Creating the Mapping of IP Addresses to Names of Hosts 108
4.5.7 Conguring the Failover Cluster List 110
4.5.8 Changing the Host Name of Your Thin Client 112
4.5.9 Enabling or Disabling the Wireless Interface 113
4.5.10 Conguring the Trigger Threshold for Roaming 114
4.5.11 Establishing and Stopping a Wireless Connection 115
4.5.12 Conguring Wireless Connection Settings 118
4.5.13 Conguring Proxy Settings for Web-based Access to Services 119
4.6 Conguring Service Access Settings 121
4.6.1 Applications Tab Overview 121
4.6.2 Available Settings at a Glance 122
4.6.3 Conguring Basic RDP Connection Settings 123
4.6.4 Accessing Remote Desktop Services 132
4.6.5 Conguring Advanced RDP Connection Settings 138
4.6.6 Conguring Basic ICA Connection Settings 153
4.6.7 Switching the Citrix Receiver Version 166
4.6.8 Enabling or Disabling Esc to Quit on the Web Logon Screen 167
4.6.9 Conguring Keyboard Layout and Type for Citrix ICA Sessions 168
4.6.10 Accessing Citrix Services 169
4.6.11 Conguring Advanced ICA Connection Settings 176
4.6.12 Conguring Basic VMware View Connection Settings 205
4.6.13 Accessing VMware View or Horizon View Services 207
4.6.14 Conguring Advanced View Connection Settings 209
4.6.15 Conguring SSH Connection Settings 214
4.6.16 Launching SSH and Telnet Sessions 216
4.6.17 Conguring Basic Settings for Browser Sessions 217
4.6.18 Launching Browser Sessions 219
4.6.19 Conguring Advanced Settings for Browser Sessions 220
4.6.20 Conguring Basic RAS / RDP Connection Settings 221
4.6.21 Accessing Remote Desktops or Applications 226
4.6.22 Conguring Advanced RAS / RDP Connection Settings 228
Appendices 239
A.1 Resetting Your mt178L to the Factory Default 241
A.2 Updating Firmware for Your mt178L 242
A.3 Using SECUREMATRIX Authentication for VMware Connections 244
A.4 Auto Setup Flowchart 251
Specications 253
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x
Overview
1
This chapter provides an overview of Atrust mt178L.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust mt178L 3
1.3 Package Contents
Check your package contents 3
1.4 Exterior Components
Exterior components of Atrust mt178L 4
Overview
Introduction
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT
infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply
an endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand applications/desktops
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance and improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust mt178L mobile thin clients are:
3
• Built-in Wireless 802.11 ac/a/b/g/n and Ethernet network interface
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
⪧ Microsoft® Remote Desktop
⪧ Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
⪧ VMware® View™ and Horizon View™
• Support for high-denition technologies
⪧ Microsoft® RemoteFX®
⪧ Citrix® HDX™
⪧ VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are
missing or damaged, please contact your dealer immediately.
Atrust mt178L AC adapter Battery
Quick Start Guide
NOTE: Your package may not contain a hard copy of the Quick Start Guide.
In this case, a soft copy in PDF format will be provided.
Overview
4
Exterior Components
1.4 Exterior Components
Display and Base Components
1
2
3
4
5
6
No. Sign Component Description
1 LCD display Built-in display for visual output.
2
3 Webcam (optional) Built-in video camera for real-time video.
4
Microphone Built-in microphone for audio input.
Touchpad switch Press to enable / disable the touchpad.
7
8
5
6
7 Keyboard Built-in keyboard for control and input.
8 Touchpad Built-in pointing device for control and input.
Power button Press to power on / shut down the mobile thin client.
Airplane mode switch
Press to enable / disable the Airplane mode.
Airplane mode: disabled wireless module
Overview
Exterior Components
Fn Key Combinations
With the combination of Fn plus another specic key (with one printed blue symbol on it), you can quickly
adjust hardware settings to suit your needs.
5
NOTE
• To use an Fn key combination, press and hold Fn, and then press another key.
Combination Description Combination Description
Use to switch the use of displays.
Use to decrease the brightness of
the LCD display.
Use to increase the brightness of
the LCD display.
Use to enable / disable the Webcam.
Use to decrease the volume of
the built-in speaker.
Use to increase the volume of
the built-in speaker.
Use to enter the System Sleep mode.
Press the Power button or any key to exit.
Use to function as a SysRq key.
Use to enable / disable Num Lock mode.
Num Lock Mode: switches specic keys
to enter digits and symbols. Refer to the
next table for details.
Use to enable / disable Scroll Lock mode.
Scroll Lock Mode: allows to scroll
through the screen with arrow keys.
Use to page up.
Use to page down.
Use to mute / unmute the sound. Use to function as a Home key.
Use to enable / disable the ECO mode.
ECO Mode: Screen O mode
Use to enable / disable the Airplane mode.
Airplane Mode: disabled wireless module
Use to function as an End key.
Overview
6
Exterior Components
Digits and Symbols in Num Lock Mode Description
Use to type in the desired digit or symbol (blue one on the key).
NOTE: You must enable the Num Lock mode rst.
NOTE: To customize Num Lock mode, please see “4.3.7 Adjusting
Keyboard Settings” on page 84.
9 1210 11 13 14
No. Sign Component Description
Glows blue when Airplane mode is enabled.
Airplane mode: disabled wireless module
• Glows blue when the system is on.
• Goes o when the system is o.
• Glows orange when the system is in Sleep mode.
• Glows orange when the battery is being charged.
• Glows blue when the battery is fully charged.
• Blinks orange when the battery power is low.
10
11
12
13
14
9
Airplane mode LED
Caps Lock LED Glows blue when Caps Lock is enabled.
Num Lock LED Glows blue when Num Lock is enabled.
Storage LED Glows blue when ash memory is being accessed.
Power LED
Battery LED
NOTE
• Without plugged in, your mt178L will shut down automatically when its battery
power is low and less than 4%.
Left and Right Side Components
Overview
Exterior Components
7
15
19
20
17
16
21
18
No. Sign Component Description
15 Kensington security slot Connects a Kensington cable to secure the mobile thin client.
16
17
18
19
USB port (USB 2.0) Connects to a USB device.
Microphone port Connects to a microphone.
Headphone port Connects to a set of headphones or a speaker system.
DC IN Connects to an AC adapter.
20
21 USB port (USB 2.0) Connects to a USB device.
USB port (USB 3.0) Connects to a USB device.
Overview
8
Exterior Components
Rear Side and Bottom Components
22 23
24
No. Sign Component Description
22
23
24
25
LAN port Connects to a network.
VGA port Connects to an external display.
Unlocks the battery by sliding and holding upwards.
Left battery latch
Right battery latch
NOTE: To remove the battery, use the right battery latch to
unlock the battery, and then slide upwards and hold this
latch to remove the battery.
Locks / Unlocks the battery by sliding downwards / upwards.
NOTE: To remove the battery, use this latch to unlock the
battery, and then slide upwards and hold the left battery
latch to remove the battery.
25
26
27
26
27 Speaker Built-in speaker for audio output.
Lithium-ion
polymer battery
Supplies the mobile thin client with the power when an external
power source is not available.
Setting Up Your mt178L
This chapter provides detailed instructions on how to set up
your mt178L mobile thin client.
2
2.1 About the AC Adapter
Information on the use of the AC adapter 11
2.2 Charging Your Lithium-ion Polymer Battery
How to charge your Lithium-ion polymer battery
(Recommended for rst time use)
2.3 Setting Up Your mt178L
How to set up your mt178L 12
11
Setting Up Your mt178L
About the AC Adapter
2.1 About the AC Adapter
To use the supplied AC adapter, please do the following:
1. Unpack your mt178L package, and then take out the AC adapter and its detached power cord.
2. Attach the power cord to the AC adapter to assemble your AC adapter.
2.2 Charging Your Lithium-ion Polymer Battery
NOTE
• For the rst time use, it’s recommended to charge your Lithium-ion polymer
battery rst.
11
To charge your Lithium-ion polymer battery, please do the following:
1. Place the battery into the battery compartment until it clicks into place, and then Slide downwards the right
battery latch to lock the battery securely.
Slide downwards completely to
ensure the battery is securely
locked.
2. Attach the DC plug of the AC adapter to your mt178L, and then connect the AC plug of the adapter
to a power outlet.
3. The Battery LED glows orange while the battery is being charged.
4. On completion, the Battery LED glows blue.
Setting Up Your mt178L
12
Setting Up Your mt178L
2.3 Setting Up Your mt178L
To set up your mt178L, please do the following:
1. Use the AC adapter or the Lithium-ion polymer battery as the power source:
• To use the AC adapter, attach its DC plug to your mt178L, and connect its AC plug to a power outlet.
• To use the Lithium-ion polymer battery, place it into the battery compartment until it clicks into place,
and then slide downwards the right battery latch to lock the battery securely.
Slide downwards completely to
ensure the battery is securely
locked.
2. Connect the LAN port to your local network with an Ethernet cable or set up a wireless connection later (see
“Topic 2: Setting Up a Wireless Connection” on page 18).
Getting Started
3
This chapter provides the basics of how to use your mt178L.
3.1 Learning the Basics
Topic 1: Atrust Quick Connection
Topic 2: Setting Up a Wireless Connection
Topic 3: Conguring the Time Zone
Topic 4: Accessing Desktops or Applications
Topic 5: Using Built-in Applications
Topic 6: Viewing and Managing the Use of Power
16
18
20
21
35
37
3.1 Learning the Basics
The following topics will guide you through the basics of using your mt178L:
Topic 1: Atrust Quick Connection
Topic 2: Setting Up a Wireless Connection
Topic 3: Conguring the Time Zone
Topic 4: Accessing Desktops or Applications
• Microsoft Remote Desktop Services (RDP sessions)
• Citrix Services (ICA sessions)
• VMware View or Horizon View Services (View sessions)
Topic 5: Using Built-in Applications
Topic 6: Viewing and Managing the Use of Power
NOTE
• In case that by default your mt178L is Auto Setup enabled, its user environment
might be dierent from here and will vary with preset congurations. See section
4.2.9 and appendix A.4, and consult your IT administrator for details.
Getting Started
Learning the Basics
15
NOTE
• Three client modes are available for your mt178L:
No. Mode Description
The client will start up directly with the desired RDP
/ ICA / View / Web / 2X session and perform the
congured action after exiting the session.
1 Appliance
2 Autostart
3 Quick Connection
Available actions include:
• Re-launching a new session
• Restarting the thin client
• Turning o the thin client
The client will start up directly with the desired RDP
/ ICA / View / Web / 2X session and perform the
congured action after exiting the session.
Available actions include: (n/a to Web browser)
• Returning to the local desktop
• Re-launching a new session
• Restarting the thin client
• Turning o the thin client
The client will enter Atrust Quick Connection screen
after system startup.
• In Quick Connection mode, you can access Microsoft Remote Desktop / Citrix /
VMware View or Horizon View services quickly without much client conguration
required. The main purpose of this chapter is to guide you through the use of your
mt178L under the Quick Connection mode. The default of your mt178L is NOT the
Quick Connection mode (after restart it will enter the local Linux desktop rather
than Atrust Quick Connection screen), but you can enter Atrust Quick Connection
screen through its shortcut on the local desktop or START menu.
• To understand other modes, congure advanced settings, and customize your
mt178L, please refer to chapter 4 “Conguring Client Settings” on page 39.
Getting Started
16
Learning the Basics
Topic 1: Atrust Quick Connection
To start using your mt178L, please do the following:
1. Press the Power button to turn on the client. Wait a moment for the system to enter the local Linux desktop.
Local Linux Desktop
2. Click Atrust Quick Connection on the desktop to enter Atrust Quick Connection screen.
Atrust Quick Connection
3. (a) Go to Topic 2 to set up a wireless connection if needed.
1 2 31 2 3
654 654
(b) Go to Topic 3 to set the time zone for the rst time use.
(c) Go to Topic 4 for service access if the time zone had been set.
Atrust Quick Connection Screen
Getting Started
Learning the Basics
17
No. Icon Description
1 Power O Click to shut down, suspend, or restart the system.
2 Local Desktop Click to return to the local Linux desktop.
3 Setup Click to launch Atrust Client Setup.
4 Mixer Click to congure audio settings.
Indicates the power source (adapter, battery, or both) and status.
Click to launch Power Management for details.
5 Power
6 Network
NOTE: Power Management enables you to congure power-saving settings for your
NOTE: When your mt178L enters System Sleep mode manually (Fn + F12 or
NOTE: When using only the battery as the power source, ensure that it has enough
Indicates the network type (wired or wireless) and status.
Click to congure network settings.
NOTE: To set up a wireless connection, please see “Topic 2: Setting Up a Wireless
mt178L. You can choose appropriate options to suit your needs. See “Topic 6:
Viewing and Managing the Use of Power” on page 37 for details.
> Suspend) or automatically (congured in Atrust Client Setup through
System > Power Management), it still requires a certain amount of power.
You can use Shut down option instead to save the power to a greater degree.
power to prevent data loss.
Connection” on page 18.
Getting Started
18
Learning the Basics
Topic 2: Setting Up a Wireless Connection
To set up a wireless connection, please do the following:
1. On Atrust Quick Connection screen, click the Network
icon. Atrust Client Setup is launched.
2. Click Wireless. The Wireless Network list will be shown under the Connections sub-tab.
NOTE
• Your mt178L will perform network discovery once and specify all available wireless
networks in the Wireless Network list under the Connections sub-tab. To refresh this
Wireless Network list, click
on the top of the list.
3. Click to check the desired wireless network. The Connect button then appears on the top of the
Wireless Network list.
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