Atrust MT168W User Manual
Mobile Thin Client Solution
Atrust mt168W
for Windows 10 IoT Enterprise
Topics Covered:
Setup and Maintenance
Basics as an Endpoint Device in VDI
Atrust Client Setup Console
User’s manual
Internal Draft 0.02
Copyright © 2016-17 Atrust Computer Corp.
UM-mt168W10IoTEnt-EN-17050510
Copyright and Trademark Statements
Copyright © 2016-17 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer
Corp.
Disclaimer
Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of
this document, and specically disclaims any express or implied warranties of merchantability or tness for any
particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information
in this document is subject to change without notice.
Trademark Statements
Atrust is a trademark of Atrust Computer Corp.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
i
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the
Microsoft group of companies.
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its
subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or
registered trademarks of their respective companies.
ii
About This User’s Manual
This manual provides detailed instructions on how to set up, use, and maintain Atrust mt168W mobile thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust mt168W mobile thin clients.
2 Provides detailed instructions on how to set up Atrust mt168W mobile thin clients.
3 Provides the basics of how to use Atrust mt168W mobile thin clients.
4
Appendices
Specications Provides detailed information on key components of Atrust mt168W mobile thin clients.
Provides instructions on how to congure client settings and customize Atrust mt168W
mobile thin clients with the Atrust Client Setup console.
Provides supplementary instructions on the maintenance and upgrade of
Atrust mt168W mobile thin clients.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important
information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to
you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices,
hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + Alt + Pause, Ctrl + Alt, Alt + Tab
iii
application windows or
entry lists
buttons or tabs on a
window, toolbars, taskbar,
or menu
options on a window,
screen, list, or menu
selecting a series of options bold
rst letter
capitalized
bold OK, Next, Save, Applications tab
bold
ICA Connection list, RDP Connection list, View Connection list
Start the following program on connection, Remote Desktop
Services, Better Appearance (32-bit), Web Logon
Applications > Citrix ICA, Applications > Remote Desktop,
Applications > VMware View, System > UWF
iv
Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
In the European Union, this symbol indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
Safety Information
proper disposal, please contact your local recycling or hazardous waste center.
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer.
v
WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied
technician may cause serious injuries and damage. For any problem, contact your
dealer for assistance.
• You should only make repairs as authorized by the product documentation.
Repairs, replacement, expansion, and upgrades not performed by a certied service
technician may cause injuries to you, damage your system, and void your warranty.
vi
Table of Contents
Copyright and Trademark Statements i
Disclaimer i
Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii
Notes, Tips, and Warnings ii
Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv
Regulatory Information v
Safety Information v
1 Overview 1
1.1 Introduction 3
1.2 Features 3
vii
1.3 Package Contents 3
1.4 Exterior Views 4
1.5 Exterior Components 5
1.6 Before Getting Started 10
1.7 Service Access with your mt168W 11
2 Setting Up Your mt168W 13
2.1 About the AC Adapter 15
2.2 Charging Your Lithium-ion Battery 15
2.3 Setting Up Your mt168W 16
3 Getting Started 17
3.1 Standard Shortcuts 19
3.2 Accessing Citrix Services 20
3.3 Accessing Microsoft Remote Desktop Services 26
3.4 Accessing VMware View and Horizon View Services 28
4 Conguring Client Settings 31
4.1 Atrust Client Setup 33
4.1.1 Interface Overview 33
4.1.2 Client Settings at a Glance 34
4.2 Conguring System Settings 35
4.2.1 System Tab Overview 35
4.2.2 Available Settings at a Glance 36
4.2.3 Securing the Access to Atrust Client Setup 37
4.2.4 Conguring Shadow Settings for Remote Assistance 38
4.2.5 Updating Firmware from the Management Computer 40
viii
4.2.6 Taking Snapshots for Mass Deployment or System Recovery 42
4.2.7 Deploying Systems with a Created Snapshot 43
4.2.8 Restoring Systems with a Created Snapshot 46
4.2.9 Enabling or Disabling the Appliance Mode 49
4.2.10 Conguring UWF (Unied Write Filter) 53
4.2.11 Enabling or Disabling Auto Registration 55
4.3 Conguring External Device Settings 56
4.3.1 Devices Tab Overview 56
4.3.2 Available Settings at a Glance 56
4.3.3 Conguring Settings for USB Storage Devices 57
4.3.4 Disabling or Enabling Attached Audio Devices 58
4.4 Conguring User Interface Settings 59
4.4.1 User Interface Tab Overview 59
4.4.2 Available Settings at a Glance 59
4.4.3 Conguring the Display of Standard Desktop Shortcuts for Quick Access 60
4.4.4 Conguring the Num Lock Mode 61
4.5 Conguring Service Access Settings 62
4.5.1 Applications Tab Overview 62
4.5.2 Available Settings at a Glance 63
4.5.3 Conguring Basic RDP Connection Settings 64
4.5.4 Accessing Remote Desktop Services 71
4.5.5 Conguring Advanced RDP Connection Settings 76
4.5.6 Conguring Basic ICA Connection Settings 89
4.5.7 Accessing Citrix Services 97
4.5.8 Conguring Advanced ICA Connection Settings 101
4.5.9 Conguring Basic VMware View Connection Settings 112
4.5.10 Accessing VMware View or Horizon View Services 114
4.5.11 Conguring Advanced View Connection Settings 116
4.5.12 Conguring Web Browser Settings 118
Appendices 121
A.1 Resetting Your mt168W 123
A.2 Updating Firmware for Your mt168W 124
Specications 127
Overview
1
This chapter provides an overview of Atrust mt168W.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust mt168W 3
1.3 Package Contents
Check your package contents 3
1.4 Exterior Views
Exterior design of Atrust mt168W 4
1.5 Exterior Components
Exterior components of Atrust mt168W 5
1.6 Before Getting Started
About UWF (Unied Write Filter)
About the default user accounts
About the behavior of the system startup
1.7 Service Access with your mt168W
Standard and customized desktop shortcuts 11
10
10
10
Overview
Introduction
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT
infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply
an endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand applications/desktops
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance and improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust mt168W mobile thin clients are:
3
• Built-in Wireless 802.11 a/b/g/n and Ethernet network interface
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
⪧ Microsoft® Remote Desktop
⪧ Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
⪧ VMware® View™ and Horizon View™
• Support for high-denition technologies
⪧ Microsoft® RemoteFX®
⪧ Citrix® HDX™
⪧ VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are
missing or damaged, please contact your dealer immediately.
Atrust mt168W AC adapter Battery
Quick Start Guide
NOTE: Your package may not contain a hard copy of the Quick Start Guide.
In this case, a soft copy in PDF format will be provided.
Overview
4
Exterior Views
1.4 Exterior Views
Front View
Left View Right View
Bottom View and Battery
1.5 Exterior Components
Display and Base Components
1
Overview
Exterior Components
5
2
3
5
6 6
No. Sign Component Description
1 LCD display Built-in display for visual output.
2 Microphone Built-in microphone for audio input.
3 Keyboard Built-in keyboard for control and input.
4
4
5 Touchpad Built-in pointing device for control and input.
6 Speaker Built-in speakers for audio output.
Power button
• Press to power on / shut down the mobile thin client.
• Press to resume from the System Sleep mode (Orange LED).
Overview
6
Exterior Components
7 8 119 10 12 13 14
No. Sign Component Description
1 A
7
8
9
10 Battery LED
11
12
13
14
1
A
Bluetooth LED Glows blue when Bluetooth is enabled (not supported).
Wi-Fi LED Glows blue when Wi-Fi is enabled.
Sleep Mode LED Glows orange when the system is in Sleep mode.
Storage LED Glows blue when ash memory is being accessed.
Num Lock LED Glows blue when Num Lock is enabled.
Caps Lock LED Glows blue when Caps Lock is enabled.
Scroll Lock LED Glows blue when Scroll Lock is enabled.
Glows orange when the battery is being charged.
Glows blue when the battery is fully charged.
Overview
Exterior Components
Fn Key Combinations
With the combination of Fn plus another specic key (with one printed blue symbol on it), you can quickly
adjust hardware settings to suit your needs.
7
NOTE
• To use an Fn key combination, press and hold Fn, and then press another key.
Combination Description Combination Description
Use to enable / disable Num Lock mode.
Use to switch the use of displays.
Use to enable / disable the touchpad.
Use to dene the custom action.
This is not supported by your model.
Use to enable / disable the ECO mode.
ECO Mode: turns o LCD to save power
Webcam is not supported by your model. Use to decrease the volume of sound.
Use to enable / disable the Flight mode.
Flight Mode: disabled wireless module
Use to enter the System Sleep mode.
Press the Power button or any key on the
keyboard to exit.
Num Lock Mode: allows to enter digits
and symbols using Fn key combinations.
Use to enable / disable Scroll Lock mode.
Scroll Lock Mode: allows to scroll
through the screen with arrow keys.
Use to increase the brightness of
the LCD display.
Use to decrease the brightness of
the LCD display.
Use to increase the volume of sound.
Use to mute / unmute the sound.
Combination Description
Use to type in the desired digit or symbol.
NOTE: You must enable the Num Lock mode rst.
Overview
8
Exterior Components
Left and Right Side Components
15 16
18 22
2019
No. Sign Component Description
15
16
17
18
DC IN Connects to an AC adapter.
VGA port Connects to an external display.
USB port (USB 3.0) Connects to a USB device.
Headphone port Connects to a set of headphones or a speaker system.
20 21
17
19
20
21
22 Kensington security slot Connects a Kensington cable to secure the mobile thin client.
Microphone port Connects to a microphone.
USB port (USB 2.0) Connects to a USB device.
LAN port Connects to a network.
Bottom Components
24 25
No. Sign Component Description
23
Overview
Exterior Components
9
23 Lithium-ion battery
24
25
RELEASE
UNLOCK
Left battery latch
Right battery latch
Supplies the mobile thin client with the power when an external
power source is not available.
Unlocks the battery by sliding and holding left.
NOTE: To remove the battery, use the right battery latch to
unlock the battery, and then slide left and hold this latch
to remove the battery.
Locks / Unlocks the battery by sliding left / right.
NOTE: To remove the battery, use this latch to unlock the
battery, and then slide left and hold the left battery latch
to remove the battery.
Overview
10
Before Getting Started
1.6 Before Getting Started
About UWF (Unied Write Filter)
Before getting started on client conguration through the Atrust Client Setup console or through the Windows
10 IoT Enterprise operating system, please note that in a session any changes to the system will not be kept by
default after the system restart. This is due to a special feature called UWF (Unied Write Filter) in your Windows
Embedded-based system.
By default, your mt168W is UWF-enabled. Unied Write Filter (UWF) is a sector-based write lter intercepting all
write attempts to a protected volume and redirecting those write attempts to a virtual overlay. With UWF, all system
changes will only aect the session where the changes are made. After restart, all changes will be discarded.
You can change the default via the Atrust Client Setup console. It’s strongly recommended that you read the related
section in this user’s manual rst before making any changes to your system.
WARNING
• Please read the following section FIRST before making any changes to your system:
“4.2.10 Conguring UWF (Unied Write Filter)” on page 53.
NOTE
• As a thin client device, your mt168W is mainly for access to remote or virtual
desktops on servers. With the limited and protected (UWF-enabled) hard disk space,
it’s not recommended to save data on your mt168W. Instead, you can use storage
spaces over remote / virtual desktops, removable storage devices, or networks.
• In case that you need to copy a le to the protected volume, ensure that its size is
smaller than the free memory (overlay) space. Otherwise, your system may have
unexpected results or become unresponsive.
About Default User Accounts
There are two default user accounts for your Windows 10 IoT Enterprise-based system: one is the standard, the other
administrative. The default credentials are shown as follows:
Type Account Name Password
Administrator Administrator Atrustadmin
Standard user User Atrustuser
NOTE
• The passwords are case sensitive.
About the Behavior of System Startup
Every time when the system is started up, it will automatically log in to the Windows 10 IoT Enterprise operating
system using the default standard user account as indicated in the preceding table about default user accounts.
Overview
Service Access with your mt168W
1.7 Service Access with your mt168W
With Atrust mt168W, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by
mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the
desktop of Windows 10 IoT Enterprise by default; the latter can be created and customized through the Atrust Client
Setup console.
Standard Desktop Shortcuts
You can nd the instructions on how to use standard desktop shortcuts to access on-demand applications or
desktops in chapter 3 “Getting Started” on page 17 or in the Quick Start Guide for mt168W.
11
Customized Desktop Shortcuts
You can nd the instructions on how to create and customize access shortcuts in chapter 4 “Conguring Client
Settings” on page 31.
12
Overview
Setting Up Your mt168W
This chapter provides detailed instructions on how to set up
your mt168W mobile thin client.
2
2.1 About the AC Adapter
Information on the use of the AC adapter 15
2.2 Charging Your Lithium-ion Battery
How to charge your lithium-ion battery
(Recommended for rst time use)
2.3 Setting Up Your mt168W
How to set up your mt168W 16
15
Setting Up Your mt168W
About the AC Adapter
2.1 About the AC Adapter
To use the supplied AC adapter, please do the following:
1. Unpack your mt168W package, and then take out the AC adapter and its detached power cord.
2. Attach the power cord to the AC adapter to assemble your AC adapter.
2.2 Charging Your Lithium-ion Battery
NOTE
• For the rst time use, it’s recommended to charge your Lithium-ion battery rst.
To charge your lithium-ion battery, please do the following:
15
1. Slide the battery into the battery compartment until it clicks into place, and then Slide left the right battery
latch to lock the battery securely.
UNLOCK
Slide left completely to
ensure the battery is
securely locked.
2. Attach the DC plug of the AC adapter to your mt168W, and then connect the AC plug of the adapter
to a power outlet.
3. The Battery LED glows orange while the battery is being charged.
4. On completion, the Battery LED glows blue.
Setting Up Your mt168W
16
Setting Up Your mt168W
2.3 Setting Up Your mt168W
To set up your mt168W, please do the following:
1. Use the AC adapter or the Lithium-ion battery as the power source:
• To use the AC adapter, attach its DC plug to your mt168W, and connect its AC plug to a power outlet.
• To use the Lithium-ion battery, slide it into the battery compartment until it clicks into place, and then
slide left the right battery latch to lock the battery securely.
UNLOCK
Slide left completely to
ensure the battery is
securely locked.
2. Connect the LAN port to your local network with an Ethernet cable or set up a wireless connection later.
Getting Started
This chapter provides the basics of how to use your mt168W.
3.1 Standard Shortcuts
Default shortcuts on the
local (Windows 10 IoT Enterprise) desktop
3.2 Accessing Citrix Services
How to access Citrix services 20
3.3 Accessing Microsoft Remote Desktop Services
How to access Microsoft Remote Desktop services 26
3.4 Accessing VMware View and Horizon View Services
How to access VMware View and Horizon View services 28
3
19
Getting Started
22
11
33
Standard Shortcuts
3.1 Standard Shortcuts
You can access virtual desktop or application services simply through standard shortcuts available on the desktop.
19
No. Shortcuts Description See
Double click to access Citrix services.
NOTE: If the secure network connection is not implemented in your
1 Citrix Receiver
2 Remote Desktop Connection Double click to access Microsoft Remote Desktop services. 3.3
3 VMware Horizon View Client Double click to access VMware View and VMware Horizon View services. 3.4
Citrix environment, you might not be able to access Citrix
services through Citrix Receiver of this new version. Alternatively,
Citrix allows service access simply through a Web browser. Try to
use the built-in Internet Explorer if you have problems with Citrix
Receiver (refer to instructions in this chapter).
3.2
Getting Started
20
Accessing Citrix Services
3.2 Accessing Citrix Services
Accessing Citrix Service with Internet Explorer
To quickly access Citrix services with the Internet Explorer, please do the following:
1. Open the Internet Explorer by clicking its icon on Start.
2. Enter the IP address / URL / FQDN of the server through which Citrix services are accessible.
NOTE
• For XenDesktop 7.0 or the later, consult your IT administrator for the appropriate
IP address / URL / FQDN.
3. Follow the on-line instructions to provide the required data and access Citrix services.
Logon Screen Example
XenDesktop / XenApp 7.5 Platinum
Loading...