ASRock Z390M-ITX-ac Service Manual

Version 1.0

Published March 2018

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purpose, without written consent of ASRock Inc.

Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or tness for a particular purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of prots, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance. “Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/ perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard International call charges apply)

e terms HDMI® and HDMI High-Denition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

CE Warning

is device complies with directive 2014/53/EU issued by the Commision of the European Community.

is equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. is equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Operations in the 5.15-5.35GHz band are restricted to indoor usage only.

Radio transmit power per transceiver ty pe

Function Frequency Maximum Output Power (EIRP)

2400-2483.5 MHz 18.5 + / -1.5 dbm

5150-5250 MHz 21.5 + / -1.5 dbm

WiFi

Bluetooth 2400-2483.5 MHz 8.5 + / -1.5 dbm

5250-5350 MHz

5470-5725 MHz

18.5 + / -1.5 dbm (no TPC)

21.5 + / -1.5 dbm (TPC)

25.5 + / -1.5 dbm (no TPC)

28.5 + / -1.5 dbm (TPC)

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 7

1.4 I/O Panel 9

1.5 WiFi-802.11ac Module and ASRock WiFi 2.4/5 GHz Antenna 11

Chapter 2 Installation 13

2.1 Installing the CPU 14

2.2 Installing the CPU Fan and Heatsink 17

2.3 Installing Memory Modules (DIMM) 18

2.4 Expansion Slots (PCI Express Slot) 20

2.5 Jumpers Setup 21

2.6 Onboard Headers and Connectors 22

2.7 M.2_SSD (NGFF) Module Installation Guide 26

Chapter 3 Software and Utilities Operation 30

3.1 Installing Drivers 30

3.2 A-Tuning 31

3.2.1 Installing A-Tuning 31

3.2.2 Using A-Tuning 31

3.3 ASRock Live Update & APP Shop 34

3.3.1 UI Overview 34

3.3.2 Apps 35

3.3.3 BIOS & Drivers 38

3.3.4 Setting 39

Chapter 4 UEFI SETUP UTILITY 40

4.1 Introduction 40

4.2 EZ Mode 41

4.3 Advanced Mode 42

4.3.1 UEFI Menu Bar 42

4.3.2 Navigation Keys 43

4.4 Main Screen 44

4.5 OC Tweaker Screen 45

4.6 Advanced Screen 56

4.6.1 CPU Conguration 57

4.6.2 Chipset Conguration 59

4.6.3 Storage Conguration 61

4.6.4 Super IO Conguration 62

4.6.5 ACPI Conguration 63

4.6.6 USB Conguration 64

4.6.7 Trusted Computing 65

4.7 Tools 66

4.8 Hardware Health Event Monitoring Screen 68

4.9 Security Screen 70

4.10 Boot Screen 71

4.11 Exit Screen 74

Z390M-ITX/ac

Chapter 1 Introduction

ank you for purchasing ASRock Z390M-ITX/ac motherboard, a reliable

motherboard produced under ASRock’s consistently stringent quality control.

It delivers excellent performance with robust design conforming to ASRock’s

commitment to quality and endurance.

In this documentation, Chapter 1 and 2 contains the introduction of the

motherboard and step-by-step installation guides. Chapter 3 contains the operation

guide of the soware and utilities. Chapter 4 contains the conguration guide of

the BIOS setup.

Becau se the motherboard specications and the BIOS soware might be updated, the content of this documentation will be subject to change without notice. In case any modications of this documentation occur, the updated version will be available on ASRock’s website w ithout f urther notice. If you require technical support relate d to this motherboard, please vi sit our website for s pecic information about the model you are using. You may nd the l atest VGA cards and CPU suppor t list on ASRock’s website a s well. ASRock website ht tp://www.a srock.com.

1.1 Package Contents

ASRock Z390M-ITX/ac Motherboard (Mini-ITX Form Factor)

•

ASRock Z390M-ITX/ac Quick Installation Guide

•

ASRock Z390M-ITX/ac Support CD

•

2 x Serial ATA (SATA) Data Cables (Optional)

•

1 x I/O Panel Shield

•

2 x ASRock WiFi 2.4/5 GHz Antennas (Optional)

•

1 x Screw for M.2 Socket (Optional)

•

English

1.2 Specications

Platform

CPU

Chipset

Memory

•

* Please refer to Memory Support List on ASRock's website for

more information. (http://www.asrock.com/)

•

Mini-ITX Form Factor

Supports 9th and 8th Gen Intel® CoreTM Processors (Socket

1151)

Digi Power design

6 Power Phase design

Supports Intel® Turbo Boost 2.0 Technology

Supports Intel® K-Series unlocked CPUs

Supports ASRock BCLK Full-range Overclocking

Intel® Z390

Dual Channel DDR4 Memory Technology

2 x DDR4 DIMM Slots

Supports DDR4 4000+(OC)*/3866(OC)/3800(C)/3733(OC)

/3600(OC)/3200(OC)/2933(OC)/2800(OC)/2666/2400/2133

non-ECC, un-buered memory

Supports ECC UDIMM memory modules (operate in non-

ECC mode)

Max. capacity of system memory: 32GB

Supports Intel® Extreme Memory Prole (XMP) 2.0

15μ Gold Contact in DIMM Slots

English

Expansion Slot

1 x PCI Express 3.0 x16 Slot (PCIE1: x16 mode)

•

* Supports NVMe SSD as boot disks

1 x Vertical M.2 Socket (Key E) with the bundled WiFi-

•

802.11ac module (on the rear I/O)

1.2 Specications

Platform

CPU

Chipset

Memory

•

* Please refer to Memory Support List on ASRock's website for

more information. (http://www.asrock.com/)

•

Mini-ITX Form Factor

Supports Intel® CoreTM 9000 series processor family. Go to

intel.com for compatibility information.

Supports 8th Generation Intel® CoreTM Processors (Socket

1151)

Digi Power design

6 Power Phase design

Supports Intel® Turbo Boost 2.0 Technology

Supports Intel® K-Series unlocked CPUs

Supports ASRock BCLK Full-range Overclocking

Intel® Z390

Dual Channel DDR4 Memory Technology

2 x DDR4 DIMM Slots

Supports DDR4 4000+(OC)*/3866(OC)/3800(C)/3733(OC)

/3600(OC)/3200(OC)/2933(OC)/2800(OC)/2666/2400/2133

non-ECC, un-buered memory

Supports ECC UDIMM memory modules (operate in non-

ECC mode)

Max. capacity of system memory: 32GB

Supports Intel® Extreme Memory Prole (XMP) 2.0

15μ Gold Contact in DIMM Slots

English

Expansion Slot

1 x PCI Express 3.0 x16 Slot (PCIE1: x16 mode)

•

* Supports NVMe SSD as boot disks

1 x Vertical M.2 Socket (Key E) with the bundled WiFi-

•

802.11ac module (on the rear I/O)

Graphics

Intel® UHD Graphics Built-in Visuals and the VGA outputs

•

can be supported only with processors which are GPU

integrated.

Supports Intel® UHD Graphics Built-in Visuals : Intel®

•

Quick Sync Video with AVC, MVC (S3D) and MPEG-2 Full

HW Encode1, Intel® InTruTM 3D, Intel® Clear Video HD

Technology, Intel® InsiderTM, Intel® UHD Graphics

DirectX 12

•

HWAEncode/Decode: AVC/H.264, HEVC/H.265 8-bit,

•

HEVC/H.265 10-bit, VP8, VP9 8-bit, VP9 10-bit (Decode

only), MPEG2, MJPEG, VC-1 (Decode only)

ree graphics output options: DisplayPort 1.2 and 2 x

•

HDMI ports

Supports Triple Monitor

•

Supports HDMI with max. resolution up to 4K x 2K

•

(4096x2160) @ 30Hz

Supports DisplayPort 1.2 with max. resolution up to 4K x 2K

•

(4096x2304) @ 60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

•

HBR (High Bit Rate Audio) with HDMI Port (Compliant

HDMI monitor is required)

Supports HDCP with HDMI and DisplayPort 1.2 Ports

•

Supports 4K Ultra HD (UHD) playback with HDMI and

•

DisplayPort 1.2 Ports

Z390M-ITX/ac

Audio

7.1 CH HD Audio with Content Protection (Realtek ALC892

•

Audio Codec)

* To congure 7.1 CH HD Audio, it is required to use an HD

front panel audio module and enable the multi-channel audio

feature through the audio driver.

Premium Blu-ray Audio support

•

Supports Surge Protection

•

Nichicon Fine Gold Series Audio Caps

•

English

LAN

Wireless LAN

Rear Panel I/O

Gigabit LAN 10/100/1000 Mb/s

•

1 x Giga PHY Intel® I219V, 1 x GigaLAN Intel® I211AT

•

Supports Wake-On-LAN

•

Supports Lightning/ESD Protection

•

Supports Dual LAN with Teaming*

•

* Teaming is supported on Windows® 10 RS2 and above.

Supports Energy Ecient Ethernet 802.3az

•

Supports PXE

•

Intel® 802.11ac WiFi Module

•

Supports IEEE 802.11a/b/g/n/ac

•

Supports Dual-Band (2.4/5 GHz)

•

Supports high speed wireless connections up to 433Mbps

•

Supports Bluetooth 4.2 / 3.0 + High speed class II

•

2 x Antenna Ports

•

1 x PS/2 Mouse/Keyboard Port

•

2 x HDMI Ports

•

1 x DisplayPort 1.2

•

2 x USB 2.0 Ports (Supports ESD Protection)

•

5 x USB 3.1 Gen2 Type-A Ports (10 Gb/s) (Supports ESD

•

Protection)

1 x USB 3.1 Gen2 Type-C Port (10 Gb/s) (Supports ESD

•

Protection)

2 x RJ-45 LAN Ports with LED (ACT/LINK LED and SPEED

•

LED)

HD Audio Jacks: Line in / Front Speaker / Microphone

•

English

Storage

6 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0,

•

RAID 1, RAID 5, RAID 10, Intel Rapid Storage Technology

16), NCQ, AHCI and Hot Plug*

* If M2_1 is occupied by a SATA-type M.2 device, SATA3_1 will

be disabled.

1 x Ultra M.2 Socket, supports M Key type

•

2230/2242/2260/2280 M.2 SATA3 6.0 Gb/s module and M.2

PCI Express module up to Gen3 x4 (32 Gb/s)**

** Supports Intel® OptaneTM Technology

** Supports NVMe SSD as boot disks

** Supports ASRock U.2 Kit

Connector

BIOS Feature

Z390M-ITX/ac

1 x TPM Header

•

1 x Chassis Intrusion Header

•

1 x CPU Fan Connector (4-pin)

•

* e CPU Fan Connector supports the CPU fan of ma ximum

1A (12W) fan power.

1 x Chassis Fan Connector (4-pin)

•

1 x Chassis/Water Pump Fan Connector (4-pin) (Smart Fan

•

Speed Control)

* e Chassis/Water Pump Fan supports the water cooler fan of

maximum 2A (24W) fan power.

* CHA_FAN1/WP can auto detect if 3-pin or 4-pin fan is in use.

1 x 24 pin ATX Power Connector

•

1 x 8 pin 12V Power Connector

•

1 x Front Panel Audio Connector

•

1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports

•

ESD Protection)

1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports)

•

(Supports ESD Protection)

AMI UEFI Legal BIOS with multilingual GUI support

•

ACPI 6.0 Compliant wake up events

•

SMBIOS 2.7 Support

•

CPU, DRAM, PCH 1.0V, VCCST, CPU Internal PLL Voltage

•

Multi-adjustment

Hardware Monitor

Temperature Sensing: CPU, Chassis, Chassis/Water Pump

•

Fans

Fan Tachometer: CPU, Chassis, Chassis/Water Pump Fans

•

Quiet Fan (Auto adjust chassis fan speed by CPU tempera-

•

ture): CPU, Chassis, Chassis/Water Pump Fans

Fan Multi-Speed Control: CPU, Chassis, Chassis/Water

•

Pump Fans

CASE OPEN detection

•

Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore

•

Microso® Windows® 10 64-bit

English

FCC, CE

Certications

* For detailed product information, please visit our website: http://ww w.asrock.com

Please realize that the re is a certain r isk involved with overclo cking, including adjusting the setting in the BIOS, applying Untied Overclocking Technol ogy, or using third-party overclocking tool s. Overclocking may aect your system’s stability, or even cause dam age to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for poss ible damage caused by overclocking.

•

ErP/EuP ready (ErP/EuP ready power supply is required)

•

English

1.3 Motherboard Layout

PCIE1

DDR 4_ A1 (64 bi t, 288 -p in mod ul e)

DDR 4_ B1 (64 bi t, 288 -p in mod ul e)

CPU_FAN 1

CHA_FAN 1/WP

Ro HS

Z3 90 M-I TX /ac

USB 2.0 T: US B 1 B: USB 2

PS2

Keyb oard

/Mous e

HD_AUDI O1

SPEAKER 1

Intel

Z390

ATXPWR1

USB3_ 6_7

PANEL1

HDLED RESET

PLED PWRBTN

TPMS1

CI1

HDM I1

Top:

LINE IN

Cent er:

FRON T

Bott om:

MIC IN

SATA3_3

SATA3_2

CLRM OS1

SATA3_1

SATA3_0

USB_3 _4

SATA3_5

SATA3_4

M2_ 1

C 4

C 3C 2C 1

Top: RJ- 45

BIOS ROM

M2_ WI FI1

DIS PLAY1

CHA_FAN 2

Ul tr a M .2

PCI e Ge n3 x4

US B 3 .1 Ge n 2

USB 3.1 Ge n2 T: USB 31_ 2 B: U SB3 1_3

USB 3.1 Ge n2 T: USB 3_4 B: U SB3 _5

HDM I2

USB 3 .1 G en2 T: USB 3 1_TA_ 1 B: US B31 _TC_ 1

Z390M-ITX/ac

English

No. Description

1 ATX 12V Power Connector (ATX12V1)

2 Chassis/Waterpump Fan Connector (CHA_FAN1/WP)

3 CPU Fan Connector (CPU_FAN1)

4 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

5 ATX Power Connector (ATXPWR1)

6 Chassis Fan Connector (CHA_FAN2)

7 USB 3.1 Gen1 Header (USB3_6_7)

8 SATA3 Connector (SATA3_1)

9 SATA3 Connector (SATA3_0)

10 SATA3 Connector (SATA3_3)

11 SATA3 Connector (SATA3_2)

12 System Panel Header (PANEL1)

13 USB 2.0 Header (USB_3_4)

14 Clear CMOS Jumper (CLRMOS1)

15 Chassis Intrusion Header (CI1)

16 SATA3 Connector (SATA3_4)

17 SATA3 Connector (SATA3_5)

18 Chassis Speaker Header (SPEAKER1)

19 TPM Header (TPMS1)

20 Front Panel Audio Header (HD_AUDIO1)

English

1.4 I/O Panel

Z390M-ITX/ac

4 5

14 1011

No. Description No. Description

1 USB 2.0 Ports (USB12) 9 Microphone (Pink)**

2 Display Port 10 USB 3.1 Gen2 Type-A Ports (USB31_45)

3 USB 3.1 Gen2 Type-A Port (USB31_TA_1) 11 USB 3.1 Gen2 Type-A Ports (USB31_23)

4 LAN RJ-45 Port (Intel® I219V)* 12 USB 3.1 Gen2 Type-C Port (USB31_TC_1)

5 LAN RJ-45 Port (Intel® I211AT)* 13 HDMI Port

6 Antenna Ports 14 HDMI Port

7 Line In (Light Blue)** 15 PS/2 Mouse/Keyboard Port

8 Front Speaker (Lime)**

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications .

ACT/LINK L ED

SPEED LE D

LAN Por t

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection Blinking Data Activity Orange 100Mbps connection On Link Green 1Gbps connection

English

** To congure 7.1 CH HD Audio, it i s required to use an HD front panel audio module and enable the multichannel audio feature through the audio driver.

Please set Speaker Conguration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Por ts in 7.1-channel Con guration:

English

Port Function

Light Blue (Rear panel) Rear Speaker Out Lime (Rear panel) Front Speaker Out Pink (Rear panel) Central /Subwoofer Speaker Out Lime (Front panel) Side Speaker Out

Z390M-ITX/ac

1.5 WiFi-802.11ac Module and ASRock WiFi 2.4/5 GHz Antennas

WiFi-802.11ac + BT Module

is motherboard comes with an exclusive WiFi 802.11 a/b/g/n/ac + BT v4.2

module (pre-installed on the rear I/O panel) that oers support for WiFi 802.11 a/b/

g/n/ac connectivity standards and Bluetooth v4.2. WiFi + BT module is an easy-to-

use wireless local area network (WLAN) adapter to support WiFi + BT. Bluetooth

v4.2 standard features Smart Ready technology that adds a whole new class of

functionality into the mobile devices. BT 4.2 also includes Low Energy Technolog y

and ensures extraordinary low power consumption for PCs.

* e transmission speed may vary according to the environment.

English

WiFi Antennas Installation Guide

Step 1

Prepare the WiFi 2.4/5 GHz Antennas that come

with the package.

Step 2

Connect the two WiFi 2.4/5 GHz Antennas to

the antenna connectors. Turn the antenna clock-

wise until it is securely connected.

Step 3

Set the WiFi 2.4/5 GHz Antenna as shown in the

illustration.

*You may need to adjust the direction of

the antenna for a stronger signal.

English

Chapter 2 Installation

is is a Mini-ITX form factor motherboard. Before you install the motherboard,

study the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components

or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard

•

components. Failure to do so may cause physical injuries and damages to motherboard

components.

In order to avoid damage from static electricity to the motherboard’s components,

•

NEVER place your motherboard directly on a carpet. Also remember to use a grounded

wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

•

Whenever you uninstall any components, place them on a grounded anti-static pad or

•

in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not over-

•

tighten the screws! Doing so may damage the motherboard.

Z390M-ITX/ac

English

2.1 Installing the CPU

1. Before you insert the 1151-Pin CPU into the socke t, please check if the PnP cap is on the socket, if the CPU sur face is unclean, or if th ere are any b ent pins in the socket. Do not force to insert the CPU into the socket if above situ ation is found. Other wise, the CPU wil l be seriously d amaged.

2. Unplug all power cables before installing the CPU.

English

Z390M-ITX/ac

English

Please save and replace the cover if the processor i s removed. e cover must be placed if you wish to return the motherboard for aer service.

English

2.2 Installing the CPU Fan and Heatsink

1 2

Z390M-ITX/ac

FAN

CPU_

English

2.3 Installing Memory Modules (DIMM)

is motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots,

and supports Dual Channel Memory Technology.

1. For dual channel conguration , you always need to in stall identical (the same

brand, speed , size and chip-type) DDR4 DIMM pairs.

2. It is unable to ac tivate Dual Channel Memory Technology with only one memory module instal led.

3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 slot; otherwise, this motherboard and DIMM may be damaged.

e DIMM only ts in one correct orie ntation. It will cause permanent dam age to the mothe rboard and the DIMM if you force the DIMM into the slot at incor rect orientation .

English

Z390M-ITX/ac

English

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