Apricorn EZ BUS DTS User Manual

User Guide

Th e Le a d e r i n Pe r s o n a L sT o r a g e

Windows is a registered trademark of Microsoft Corporation.

All other trademarks and copyrights referred to are the property of their respective owners.

Anytime (GB) is used in this document: One gigabyte (GB) = one billion bytes; accessible capacity will be less and actual capacity depends on the operating environment and formatting.

Distribution of substantively modied versions of this document is prohibited

without the explicit permission of the copyright holder.

Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder.

DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

The Leader in Personal Storage2

TABLE OF CONTENTS

1. In t r o d u c t I o n ................................................................................ 4

Sy S t e m re q u I r e m e n t S ...................................................................... 4

Ge t t I n G t o k n o w y o u r Ap r I c o r n p r o d u c t ............................................... 5

pA c k A G e co n t e n t S .......................................................................... 5

Fr o n t pA n e l .................................................................................. 6

re A r pA n e l .................................................................................... 6

2. HA r d dr I v e In S t A l l A t I o n .................................................................. 7

3. co n n e c t I n G y o u r eZ Bu S dtS ........................................................... 9

Installing the Single Port eSATA PCI Bracket .................................... 10

4. So F t w A r e ..................................................................................... 11

Be F o r e y o u r BA c k u p ! ....................................................................... 11

eZ GI G II I n S t A l l I n S t r u c t I o n S F o r vI S t A ........................................... 12

eZ GI G II F o r wI n d o w S ................................................................ 13

cl o n I n G y o u r HA r d dr I v e w I t H dI S k cl o n e .......................................... 14

Im A G I n G y o u r HA r d dr I v e w I t H cr e A t e Im A G e wI Z A r d ............................. 19

Sm A r t -er HA r d dr I v e mo n I t o r F o r wI n d o w S ...................................... 24

mI c r o S o F t Sy n c to y ™1.4 F o r wI n d o w S ............................................ 24

Su p e r du p e r ! BA c k u p So F t w A r e F o r mA c ............................................ 25

Sy n c H r o n I Z e ! X F o r mA c .................................................................. 26

In I t I A l I Z I n G y o u r HA r d dr I v e ............................................................. 27

re F o r m A t t I n G y o u HA r d dr I v e ........................................................... 30

5. dI S c o n n e c t I n G y o u r eZ Bu S dtS ....................................................... 33

6. co n t A c t I n G te c H n I c A l Su p p o r t ........................................................... 34

rmA po l I c y ................................................................................... 34

wA r r A n t y co n d I t I o n S ...................................................................... 35

7. FAqS ........................................................................................... 36

www.apricorn.com 3

1. INTRODUCTION

Thank you for purchasing your EZ Bus DTS system.

Engineered for desktop and notebook applications, the EZ Bus Desktop family of storage & backup products has two models to choose from: USB 2.0 (EZ Bus DT) and Serial ATA/USB 2.0 (EZ Bus DTS).

The EZ Bus DTS is for use with SATA (Serial Advanced Technology Attachment) hard drives and connected to any system that offers a eSATA or USB Type B port for USB 2.0/1.1 compatibility.

Backing up your invaluable data has never been easier. The ultra-cool fan keeps the enclosure at optimal temperatures which will extend the life of your hard drive and data.

System Requirements

Hardware: Pentium II CPU or Apple G3 or later

128MB RAM CD ROM or CD-RW drive

For use with SATA:

SATA compatible mother board with an open SATA port and an open case expansion slot bracket cover or eSATA PCI card installed with an open eSATA port

For use with USB: USB 2.0/1.1 Port

Operating systems:

Microsoft: Windows Vista Home Basic/Premium, Ultimate & Business

Windows XP Home and Professional

Windows 2000 Professional Mac: OS 9.2 or higher OS X 10.2 and later

The Leader in Personal Storage4

GETTING TO KNOW YOUR APRICORN PRODUCT

Package Contents

EZ Gig II Backup & Disaster Recovery Software SMART-ER - Hard Drive Monitor Microsoft SyncToy® 1.4 download

Mac

ShirtPocket SuperDuper! - Backup Software Synchronize! X - Synchronization software

Apricorn Data Protection Suite

EZ Bus DTS Stand

EZ Bus DTS Enclosure

Single Port eSATA PCI Bracket

AC Adapter

eSATA to eSATA Cable

USB Cable

AC Cable

www.apricorn.com 5

Front Panel

On/Off Switch

LED activity/ Power Indicator Light

Rear Panel

The Leader in Personal Storage6

USB Cable

Connection

SATA Cable Connection

AC Adapter Connection

2. HARD DRIVE INSTALLATION

EZ Bus DTS Kit hard disk drive installation instructions (the kit is shipped without a Serial ATA hard disk drive). If you purchased an EZ Bus DTS with a hard drive already installed, please proceed to page 8.

Please follow the steps as below for installing your HDD into the EZ-BUS-DTS enclosure.

1. Pull and rotate the rubber plugs.

3. Attach the cable to the hard disk drive.

2. Gently lift the top cover.

www.apricorn.com 7

4. Replace the top cover by inserting the tabs into the slots on the bottom of the case.

5. Screw the top cover and the hard disk drive.

6. Rotate the rubber plugs to the original positions.

8. Proceed to the section on initializing, partitioning and formatting your new hard drive.

7. You are now ready to use your EZ-Bus-DTS.

The Leader in Personal Storage8

3. CONNECTING YOUR EZ BUS DTS

You have two choices for setting up your EZ Bus DTS. You may use either the eSATA to eSATA cable or the USB cable provided:

For use with the eSATA cable on a system with a pre-installed eSATA card:

1. Start by turning off your computer.

3. Connect the eSATA cable to the eSATA port at the rear of the EZ Bus DTS and the other end to an available port on your pre-installed eSATA card

4. Connect the AC adapter at the rear of the EZ Bus DTS and then plug into an available wall outlet or power strip.

5. Push the on switch located on the front of the EZ Bus DTS. The indicator light will come on to let you know that the EZ Bus DTS is powered.

6. Now, power up your computer.

For use with the USB cable:

1. Connect the USB cable to the USB port at the rear of the EZ Bus DTS and to an available USB Port on your computer.

2. Connect the AC adapter at the rear of the EZ Bus DTS and then plug into an available wall outlet or power strip.

3. Push the on switch located on the front of the EZ Bus DTS. The indicator light will come on to let you know that the EZ Bus DTS is powered.

www.apricorn.com 9

Installing the Single Port eSATA PCI Bracket

Installing the Single Port eSATA PCI Bracket applies only for Desktop computers. The desktop computer must be equipped with a SATA compatible motherboard, an open SATA port and open PCI bracket insert on the case.

Please consult the manufacturers documentation for compatibility and instructions

on how to open the case and nd the appropriate port. Anytime you make a

connection to a port directly on the motherboard extreme caution should be observed including but not limited to turning the power off to the computer, dissipating power and electrostatic charges. See the FAQ’s for basic Electrostatic Discharge instructions.

1. Turn off the power to your desktop computer.

2. Disconnect the power cable and then hit the power button on your desktop computer to discharge any power stored on the motherboard.

3. Discharge any electrostatic charge that is built up by touching a bare metal portion of the computer case.

Refer to the FAQs for basic ESD information or the manufacturer’s documentation for more in-depth information about proper Electrostatic Discharge precautions when working with your motherboard.

4. Open the case and locate the open SATA port on the motherboard.

5. Connect the SATA end of the of the Single Port eSATA PCI Bracket to the open SATA port on the motherboard.

6. Remove one of the case expansion slot brackets / inserts (cover or back plates) from the back of computer case and insert the Single Port eSATA PCI Bracket into that slot and secure with the same screw that was holding the PCI bracket insert.

7. Close the computer case and go back to the beginning of Section 3 CONNECTING YOUR EZ BUS DTS (for a system with a pre-installed eSATA card) and follow the instructions.

The Leader in Personal Storage10

4. SOFTWARE

Before You Backup!

With more of your work and personal life becoming digitized, backups are essential.

Backups protect and preserve precious data, music les, digital photos, digital

videos and other important computer documents from being lost forever.

The following next few steps are recommendations to consider before backing up, to help the process run smoothly:

1. Ensure there are no le system errors by running

(or a similar check disk utility) on your computer’s internal hard disk drive.

2. Defragment your computer’s internal hard disk drive by using

Disk Defragmenter

3. Make copies of any important les or data to another drive.

4. Hard drive backups work best when done on a regular basis. Take a moment to establish a backup plan that works for you.

Disk Clone and Disk Image will both create a full backup of your system.

Use Disk Image and create a full backup each day, week or month depending

on how critical your data is and how far back you would like to recover a

version of the les you are working with.

Use Disk Clone and create a full backup if you are upgrading to a larger hard

drive or anytime you want or need to have an exact bootable clone of your hard drive.

5. Once you have decided upon your plan, proceed to the appropriate sections in this manual to either use Disk Clone or Disk Image.

(or a similar disk defragmenter utility).

Windows Check Disk

Windows

www.apricorn.com 11

EZ Gig II installation instructions for Windows Vista:

Windows Vista’s User Account Control helps stop unauthorized changes to your computer. The User Account Control window pops up in Administrator Approval Mode whenever a program tries to install on your Windows Vista system. If the User Account Control window does not pop up, please skip to the EZ Gig II installation.

When the User Account Control window pops up there will be a warning symbol and message that reads, “A program needs your permission to continue.” The instructions will read “If you started this program, Continue.”

Please click the Continue button and proceed to the EZ Gig II main installation screen.

Change the default “Power Options” for Windows Vista operating systems:

Be default Windows Vista operating system will “Turn display off” after 20 minutes and “Put the computer to sleep” after 1 hour of keyboard or mouse inactivity. It will take more than 20 minutes to backup most of today’s larger hard drives. If the system goes into display is turned off or the computer goes to sleep during the backup, your backup may fail. This will not damage your original hard drive in any way but you will have to restart the backup. To avoid this issue change the default “Power Options” before starting the backup on Windows Vista Systems.

From your Window Vista Start menu type “Power Options” in the “Start Search bar” and the “Power Options” program will be listed in the results window. Alternately you can go to Start Menu – Control Panel – Power Options. Click on “Power Options” to launch the program. On the left window click on “Choose when to turn off display” and make the changes as listed below.

Turn Display Off Never Put computer to sleep Never

Once you have completed the backup go to “Power Options” and restore the default settings.

The Leader in Personal Storage12

EZ Gig II for Windows

1. Insert Apricorn CD into your CD-ROM drive.

2. Setup screen will pop up. Click Install EZ GIG II button.

3. EZ Gig II installation screen will pop up.

4. Follow instructions for installation.

www.apricorn.com 13

Read all instructions carefully before cloning. This is only a quick overview of how to use Disk Clone in Typical Mode. For detailed instructions including the custom options read Chapter 10 “Transferring the system to a new disk” located in the EZ Gig II User Guide located on the Apricorn software CD that came with your Apricorn product. Alternately if you have installed EZ GIG II on Windows, go to: start/All Programs/Apricorn/ Apricorn EZ Gig II/Apricorn EZ Gig II User Guide

Cloning your hard drive with Disk Clone

EZ Gig II allows you to clone your hard drive from inside the Windows operating system or by booting directly to the Apricorn Software CD provided with the product you purchased. If your system is running normally we recommend that you clone your hard drive by starting up the program inside the Windows operating system.

1. Ensure your

2. To start EZ Gig II, click Start > Programs > Apricorn > EZ Gig II and click on Apricorn EZ Gig II. This will open the main screen of EZ Gig II. You can also click on the Apricorn EZ Gig II icon on the Desktop.

3. On the main screen double click on the Clone Disk icon to open Disk Clone Wizard.

Apricorn product

is connected to your computer.

The Leader in Personal Storage14

4. When you see the Welcome to the Disk Clone Wizard! screen. Click

Next to continue.

5. The Clone Mode screen will appear. Select typical and click Next to continue.

6. If the hard disk drive to receive the cloned data is new or blank, proceed to step 10. If the hard disk drive to receive the cloned data either contains data or is formatted, proceed to step 7.

www.apricorn.com 15

7. The Source Hard Disk screen will appear. Select the appropriate source hard disk. The interface and disk size can be used to help identify the correct disk number. Click Next to continue.

8. The Destination Hard Disk screen will appear. Select the appropriate destination hard disk. The destination hard disk is typically your new hard disk drive. Click Next to Continue.

The Leader in Personal Storage16

9. The Nonempty Destination Hard Disk screen will appear when you have selected to transfer data to a drive that already contains data. If you have chosen the proper source and destination drives, then select the “Delete partitions on the destination hard disk” button. Click Next to continue.

 Note:Ifyouneedtoconrmthatyouhaveselectedtheproper

source and destination drives, click the Back button to check.

10. The next screen outlines the operations that Disk Clone will perform.

Click Proceed to continue with cloning your hard disk drive.

12. The computer will reboot and the cloning process will now begin.

www.apricorn.com 17

Do not turn your computer off during this process. However, your computer will reboot itself during the clone process (this is normal) and you should let the process continue until you see the congratulations screen. When the congratulations screen appears, turn off your computer using the power button. Then unplug the Apricorn product from the computer. DO NOT REBOOT THE COMPUTER WITH A CLONED HARD DRIVE IN THE Apricorn product. To do so may alter some settings of the Windows operating system.

13. You have completed the cloning process and now have an exact bootable clone of your hard drive.

The Leader in Personal Storage18

Read all instructions carefully before cloning. This is only a quick overview of how to use Create Image Wizard in Typical Mode using the default options. For detailed instructions including how to set the options manually read Chapter 5 “Creating Backup Archives” located in the EZ Gig II User Guide located on the Apricorn software CD that came with your Apricorn product. Alternately if you have installed EZ GIG II on Windows, go to: start/All Programs/Apricorn/ Apricorn EZ Gig II/Apricorn EZ Gig II User Guide

Imaging your hard drive with Create Image Wizard

1. Under certain conditions, Apricorn EZ Gig II may require your computer to reboot. Please save all work before starting Apricorn EZ Gig II.

3. Double Click on the Backup icon from the main screen to open Create Image Wizard.

www.apricorn.com 19

4. This will bring up the Welcome to Create Image Wizard window. Click Next to continue.

5. At the Partition Selection screen, select the disk or partition(s) you would like to back up by checking the appropriate box. Click Next to continue.

6. At the Backup Image Location window, nd your (it may have the name Apricorn, and the drive letter will vary depending on

the conguration of your computer).

The Leader in Personal Storage20

Apricorn product

7. Enter the image name in the the window. You can enter any name you wish. It might be a good idea to use the date, such as E:\Jan26 for January 26. Click

File Name

text box, located near the bottom of

to continue.

8. The Choose Backup Options window will open. Select and then click

Note: For detailed instructions on how to set the options manually read Chapter 5 “Creating Backup Archives” in the “Apricorn EZ Gig II User Guide” located on the Apricorn software CD that came with your Apricorn product. Alternately if you have installed EZ GIG II on Windows, go to: start/All Programs/Apricorn/ Apricorn EZ Gig II/Apricorn EZ Gig II User Guide

to continue.

U se De f au l t O p ti on s

www.apricorn.com 21

9. The Image Archive Comments window will open. You can use this window to write comments about the image (such as the imaging date, computer, operating system, etc.). Click

10. This will open the Apricorn Disk Image Archive File Creation Script window. Verify the operations listed in the white box. If there are corrections to be made, click the will not execute until the Proceed button is clicked. If everything is correct, you can click the

Back

button to change selected options. The selected operations

Proceed

button to create the image le.

to continue.

11. When Disk Image completes the selected options, the Congratulations screen will appear.

The Leader in Personal Storage22

12. BACKUP COMPLETE!!! The of the selected drive or partition(s).

SMART-ER Hard Drive Monitor for Windows

1. Insert Apricorn CD into CD-ROM drive.

2. Setup screen will pop up. Click SMART-ER button.

3. The SMART-ER Setup program will appear (pictured below) with a text le

containing your serial number. Click <Next>

Apricorn product

now contains a complete image

4. The License Agreement Dialog appears. Please read through rst and Click

<YES> if you accept the terms.

5. Enter your name, organization and serial number from the text le. Click

<Next>

6. Choose the Destination Drive location. This will select the folder where Setup

will install the les. Click <Next>

7. Install wizard is complete! Select ‚ Yes, I want to restart my computer now.™ Click <Finish> and the computer will automatically reboot with

SMART-ER installed.

Once you reboot your system, you will notice a Blue S in your system tray. Your system tray is located in the lower right-hand corner of your desktop. By pointing your mouse over the blue S, you will get a message SMART-ER status: OK

www.apricorn.com 23

Microsoft SyncToy 1.4 download

Microsoft® SyncToy 1.4 for Windows is available as a free download from the

Microsoft Download Center. The easy to use, customizable application helps

you copy, move, rename, and delete les between folders and computers. To make it easy for you to nd and download, we have created a link that is

accessible from the Apricorn Software CD.

The Leader in Personal Storage24

SuperDuper! Backup Software for Mac

1. Insert Apricorn CD into your CD-ROM drive

2. When the Apricorn CD appears on your desktop, double click to open.

3. Double click on the SuperDuper!.dmg icon

4. This will open the package and mount a drive on your desktop.

5. Open this drive by clicking on the newly created disk icon. The below window will open on your screen.

6. To install SuperDuper! drag SuperDuper! icon to Applications and run.

7. Follow the instructions included on the SuperDuper! User’s Guide to setup.

www.apricorn.com 25

Synchronize! X for Mac

1. Insert Apricorn CD into your CD-ROM drive

2. When the Apricorn CD appears on your desktop, double click to open.

3. Double click on the Synchronize!X.dmg icon

4. This will open the package and mount a drive on your desktop.

5. Open this drive by clicking on the newly created disk icon. The below window will open on your screen.

6. To install Synchronize! X drag Synchronize! X icon to Applications and run.

7. Follow the instructions included on the Synchronize! X User Guide for setup.

The Leader in Personal Storage26

Initializing Your Hard Drive (self installed hard drives only)

1. To initialize your hard drive, you will need to go to Windows. To get to Disk Management in Windows 2000, XP and Vista, right click “

My Computer” and click on “Manage” in the list.

an EZ Bus Desktop that already has a hard drive, you do not need to

use this section because the drive is already formatted for FAT32.

2. Double-click on

3. In

Computer Management

Storage

a wizard to initialize new hard drives and may appear at this point. If the wizard does not appear, follow the remaining instructions.

section. Double-click on

Computer Management

, you will nd

Disk Management

If you purchased

under the

. Windows XP has

4. You will be able to easily identify the new drive in drive will show up as

sign

on the disk number. If you do not see a number, skip to “Partitioning/Formatting Your Hard Drive” in the next section.

Unknown

and

Unallocated

Disk Management

with a

red no entry

red no entry sign

www.apricorn.com 27

on the disk

. The

5. Right click on the section to the left where the drive number and red no entry sign are located. Select

6. There are two types of disk storage that you can choose from: basic and dynamic. Select drives on the disk. Select volumes (dynamic disks cannot access MS-DOS or Microsoft Windows 98 or earlier versions). If you need further information on disk storage, please go to the Microsoft website.

Partitioning/Formatting Your Hard Drive

1. Once you have selected your disk storage type, you will need to partition/ format your drive.

Basic Storage

Write Signature

if you want to create partitions and logical

Dynamic Storage

if you want to create simple

2. Right click on the drive and select

3. A Partition Wizard will initiate. Click

4. Select

5. You will then need to decide on a partition size. Enter a partition size in the

6. Select

Primary partition

box provided. Click

and click

Assign a drive letter

drive letter that is not in use. Click

The Leader in Personal Storage28

New Partition

. Fill in the drive letter. Be sure to select a

7. “Format this partition with the following settings” is selected by default.

File System: NTFS is selected by default. Allocation unit size: Accept the default size Volume Label: Choose a name that is meaningful to you.

Perform a Quick Format: Recommended

Enabling Perform a Quick Format reduces the format time signicantly.

Enableleandfoldercompression: Optional

Selecting this feature gives you the option to use le and folder compression

feature available to the NTFS les system.

8. Click

. You will have to wait a bit. When completed, the drive properties will be shown. You have completed partitioning and formatting your new hard drive. You can begin cloning or imaging (see relevant sections for instructions).

www.apricorn.com 29

Reformatting Your Hard Drive

Your EZ Bus DTS’s hard drive is preformatted with the FAT32 Windows File System.

While the FAT32 le system is visible to the largest number of operating systems, FAT32 does have limitations. You cannot save a le larger than 4GB. In Windows

2000 and XP, the partition size is limited to 32GB. The EZ Bus DTS will be usable in your system, however we recommend that you reformat the hard drive in the following ways for the following operating systems:

To Reformat in Windows 2000 or XP (NTFS File System):

Caution: Reformatting your hard drive will destroy any data on the hard drive. Backup any data before you continue with this operation.

1. Make sure the EZ Bus DTS is plugged into the USB port.

2. Open

3. Right click on the EZ Bus DTS drive and select

4. This will open the format window:

5. The drive will now be reformatted.

6. To verify the reformatting of the drive:

a. Go to

b. This will open the EZ Bus DTS hard drive properties. The

My Computer

a. In the

b. Use

c. Under

d. Click on the

File system

Default allocation unit

Format options

i. Select

ii. Do not

My Computer

DTS drive, and select

should now read NTFS.

Windows Explorer

drop down box, select NTFS.

Quick Format

Enable Compression

Start

button.

size.

Windows Explorer

Properties

from the list.

Format

, right click on the EZ Bus

File System

The Leader in Personal Storage30

To Reformat in OS 9.x:

Caution: This will destroy any data on the hard drive. Backup any data before you continue with the reformatting of the EZ Bus DTS hard drive.

1. Make sure the EZ Bus DTS is plugged into the USB port.

2. Disable the le exchange in the

a. From the

Manager

b. From the list: uncheck the on/off button next to the

c. Click

Your Macintosh will restart and you will get the following message:

“This disk is unreadable by this computer Do you want to initialize the disk?”

3. Enter EZ Bus DTS into the

4. From the drop down list, select button. After the drive is initialized the drive named EZ Bus DTS will appear on your desktop.

5. To conrm that the EZ Bus DTS hard drive is properly formatted, select the EZ

Bus DTS drive, then Select: should read Mac OS Extended.

6. You can now enable the le exchange extension.

Apple Menu

Restart

Extensions Manager

, select

Control Panel

, then

File Exchange

Name

box.

Mac OS Extended

and click the

File, Get Info, General Information

Extensions

Initialize

. The drive

a. From the

b. Check the on/off box next to

c. Click

Apple Menu

Restart

, select

Control Panel, Extensions Manager

File Exchange

www.apricorn.com 31

To Reformat in Mac OS 10:

Caution: This will destroy any data on the hard drive. Backup any data before you continue with the reformatting of the EZ Bus DTS hard drive.

1 Make sure the EZ Bus DTS is plugged into the USB port. The drive

should appear as a drive on your desktop.

2. Open the “Applications” folder on your hard drive, go to the “Utilities” folder and select Disk Utilities.

3. Select the drive from the list:

a. A description of the drive appears in the window.

b. Connection bus should be USB 2.0.

4. Select the

5. From the volume format drop down list, select the

6. Enter EZ Bus DTS into the

7. Select the check box next to you to see your EZ Bus DTS hard drive if you boot to Mac OS 9.x

8. Click the process.

9. Click the

10. To conrm that the EZ Bus DTS hard drive is properly formatted, Select

the EZ Bus DTS drive, then Select: read Mac OS Extended.

Erase

tab on the top of the window.

Name

box.

Install Mac OS 9 Drivers

Erase

button: An alert will appear to conrm the erase

Erase

button to start the formatting process.

File, Get Info

Mac OS Extended

. This will allow

. The format should

The Leader in Personal Storage32

5. DISCONNECTING

Windows 2000, XP and Vista

1. Click on the

2. Follow the computer screen instructions to remove your EZ Bus DTS from

your computer.

To protect against unexpected data loss, Windows veries that all les

on the disk are closed before allowing the USB or FireWire device to be removed. If you receive an error message that says “The device cannot

be stopped right now

all programs that are using les from the drive, then repeat steps 1 and

Macintosh

1. The drive will need to be dismounted. This can be done by dragging the

drive to the

2 Wait a few seconds. Once the LED has turned off, you can safely remove

the drive.

To protect against unexpected data loss, OS X veries that all les on the

disk are closed before allowing the device to be removed. If you receive an error message that says “The disk “EZ Bus DTS ” is in use and

could not be ejected”. Close all the programs that are using les from

the drive, then repeat steps 1 and 2.

Safely Remove Hardware

. Try stopping the device again later.”

Trash Can

icon in the system tray.

www.apricorn.com 33

6. CONTACTING TECHNICAL SUPPORT

Apricorn provides the following helpful resources for you:

1. Hardware Installation Section of the User’s Guide.

2. Apricorn’s Website (http://www.apricorn.com) This gives you the ability to check for up-to-date information.

3. E-mail us at support@apricorn.com.

4. Or call the Technical Support Department at 1-800-458-5448.

Apricorn’s Technical Support Specialists are available from 8:00 a.m. to

5:00 p.m., Pacic Time from Monday through Friday.

RMA POLICY

An RMA (Return Merchandise Authorization) tracking number must be issued by Apricorn. If you need to return or replace your EZ Bus DTS, Apricorn requires that you perform the following steps:

1. Simply call Apricorn’s technical support department with your EZ Bus DTS part number and a description of the problem(s) you are experiencing.

2. If the Apricorn representative nds cause for a return, they will issue an RMA

number. Please write this number down.

3. Fill out an RMA authorization form with your package. The RMA form is available on-line at

4. Please send the prepaid package to the following address, make sure the RMA# is written on the exterior of the package:

Apricorn

RMA#: __________ 12191 Kirkham Road Poway, CA 92064

The purchaser shall be responsible for any loss or damage to the returned product until it is received by Apricorn. Purchaser should consider obtaining insurance with respect to shipping the product.

http://www.apricorn.com/support/rma.php.

The Leader in Personal Storage34

WARRANTY CONDITIONS

1-Year Warranty:

Apricorn offers a 1-year warranty on the EZ Bus DTS against defects in materials and workmanship under normal use. The warranty period is effective from the date of purchase either directly from Apricorn or an authorized reseller.

Disclaimer and terms of the warranties:

THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE.

APRICORN WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE. ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF APRICORN.

THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM APRICORN OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY APRICORN; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERATION OR REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID. THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR.

NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.

APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR OTHERWISE, FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT, WHETHER OR NOT APRICORN WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES.

www.apricorn.com 35

7. FAQS

1. What is SATA or Serial ATA?

SATA or Serial ATA (Serial Advanced Technology Attachment) is the natural

successor for the Parallel ATA interface that is commonly used today.

2. Why SATA or Serial ATA?

The following are considered major features of SATA: w 150MB/s maximum transfer rate (300MB/s and 600MB/s planned for the

future).

w Hot-Swappable w Two power saving modes: partial and slumber w Overlapping commands w Tagged command queueing w Seven wire data cable (compared to the 40 pin connectors used today) w Cable length of 1m

3. Will I be able to still use a SATA drive like the current drives?

The procedure for formatting disks and creating partitions remains the same.

4. WherecanIndoutmoreaboutSATA?

There is a Serial ATA organization with a website address of www.serialata. org.

5. Why can’t I hot swap my EZ Bus DTS when connected with the eSATA cable?

It is true that SATA standards allow for hot swapping external SATA hard drives, however some motherboard manufacturers may not have included support

for all of the SATA standards on the rst release of their products. If you are

experiencing problems when trying to hot swap your EZ Bus DTS, check with your motherboard manufacturer for a bios update or a SATA controller patch

to x the problem.

The Leader in Personal Storage36

6. The EZ Bus DTS power LED is on, but the drive is not automatically detected by the operating system.

a. The mass storage device drivers are not installed correctly or there is a

resource conict in the system. Use the Windows Add New Hardware Wizard

to detect the drive, or, if the drive has already been installed, use the Windows

Update Device Driver Wizard. Be sure that there are no resource conicts in

the Windows Device Manager before installing the drive.

b. Or you may need to partition your drive. please see the section on partitioning/formatting your hard drive.

7. What software is included with my EZ Bus DTS?

PC Software Includes: EZ Gig II, Microsoft SyncToy 1.4 download and

SMART-ER

EZ Gig II for Windows is one of the most powerful yet easy to use backup utilities available. EZ Gig II is the second generation of the award winning EZ Gig Data Transfer Utility. It now supports transferring data via USB, PC Card, FireWire, or internal IDE Bus. EZ Gig II is comprised of two modules:

Disk Clone is ideal for users who require an exact copy of their hard drive. A cloned copy of a hard drive can be used for disaster recovery backup, or as a hard drive upgrade.

Disk Image takes a snapshot of your entire system and compresses it into a le up to half its original size. This method takes up less space, thus allowing multiple backups to a single drive. The Image option also allows for the

restoration of individual les or folders and a password to be assigned to a

backup image, providing security for your data. A detailed description for

each image can be entered giving the user total exibility to retain backups

from multiple dates, or multiple computers.

Microsoft® SyncToy 1.4 is available as a free download from the Microsoft

Download Center. The easy to use, customizable application helps you copy,

move, rename, and delete les between folders and computers.

SMART-ER

By polling the S.M.A.R.T. data from a hard drive, SMART-ER gives the user advanced warning of a hard drive failure with a pop up message or e-mail to the IT administrator. Using less than 1MB of system resources, SMART-ER also monitors the hard drive free space and is compatible with Windows PC with IDE Hard Drives.

www.apricorn.com 37

MAC Software Includes:

Mac.

Synchronize! X for Mac is a le synchronization and backup utility for

personal data on Mac OS X. Synchronize! X will backup your personal data to

another disk, so that it is safe. It can sync your home folder with a le server, or your PowerBook, or a FireWire disk, so that the newest les are in both

locations.

SuperDuper! is the wildly acclaimed program that makes recovery painless, because it makes creating a fully bootable backup painless. Its incredibly clear, friendly interface is understandable, easy to use. And it runs beautifully

on both Intel and Power PC Macs! SuperDuper’s interface conrms all your

actions in simple, clear language to ensure that the end result is exactly what you intended.

8. What is the difference between “cloning” and “imaging”?

Disk Cloning is a bit for bit copy of one drive to another. In doing so, a Clone can boot and run the operating system. The data is exactly the same on both drives.

Disk Imaging copies the data on the drive and stores it as a le. This le

can be compressed to a smaller size to take up less space. The Image is not bootable.

ShirtPocket SuperDuper! and Synchronize! X for

9. Can I make a clone of my drive and put it in a different machine?

A clone is for disaster recovery purposes (i.e. when your drive fails and you

need to get back up and running). No, you should not make a clone of your drive and put it in another or multiple machines. There are licensing issues for the software on your machine.

10.IsitpossibletorestoreasinglelefromanimagestoredonmyEZ

Bus DTS?

Yes. EZ Gig II allows you to mount an image as a “virtual” hard drive. You can

access this “virtual” drive as if it were a physical hard drive. You would use your

Windows Explorer

paste it on to your hard drive.

The Leader in Personal Storage38

My Computer

and copy the le or folder and

11.Why am I unable to save a le larger then 4GB on to my EZ Bus

DTS?

Fat 32 has a le size limitation of 4GB. If you are using Windows 98 SE or ME,

FAT32 is the only option you have available. If you are using Windows 2000 or XP, you can reformat the drive to NTFS. By reformatting the drive to NTFS, you eliminate the 4GB limitation, but you will also lose any data stored on the

drive. Either reformat to NTFS before using it for the rst time, or backup the

data before reformatting.

12. I am unable to format my 40GB or larger EZ Bus DTS with FAT 32 in Windows 2000 or XP?

Windows 2000 and XP limit a FAT32 partition to 32GB. If you choose to format

the drive in a larger partition, you will need to use the NTFS le system.

13. Can I boot Windows to my USB Device?

No. Because of limitations (both hardware and software) Windows is currently prevented from booting and running off a USB drive.

14. What is Electrostatic Discharge (ESD)?

You experience occurrences of static electricity everyday. For example, walking

across a carpeted oor in a heated room during winter generates sufcient static

electricity to create a strong shock when you touch the metal door knob. This can be very damaging to electronic devices which are sensitive to electrostatic discharge (ESD).

www.apricorn.com 39

15. How can I prevent Electrostatic Discharge (ESD)?

The following are very basic considerations for ESD prevention and you should consult your computer or mother board manufacturer’s documentation for more detailed information about taking proper ESD precautions.

Avoid carpets in cool, dry areas. Leave modules in their anti-static •

packaging until ready to be installed.

Dissipate static electricity before handling any system components (PC • cards, memory modules) by touching a grounded metal object, such as the system unit unpainted metal chassis.

If possible, use antistatic devices, such as wrist straps and oor mats. •

Always hold a PC card or memory module by its edges. Avoid touching the • contacts and components on the memory module.

Take care when connecting or disconnecting cables. A damaged cable can • cause a short in the electrical circuit.

Prevent damage to the connectors by aligning connector pins before you • connect the cable. Misaligned connector pins can cause damage to system components at power-on.

When disconnecting a cable, always pull on the cable connector or strain-• relief loop, not on the cable itself.

16. What is Microsoft® SyncToy 1.4 download?

Microsoft® SyncToy 1.4 for Windows is available as a free download from the Microsoft Download Center. The easy to use, customizable application helps

you copy, move, rename, and delete les between folders and computers. To make it easy for you to nd and download, we have created a link that is

accessible from the Apricorn Software CD.

The Leader in Personal Storage40