Apple 5300 User Manual



Macin t osh P owerBook

User’s Guide

Includes setup, troubleshooting, and important health-related information for Macintosh P owerBook 5300 series computers

K Apple Computer, Inc.

written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014-2084 (408) 996-1010

Apple, the Apple logo, AppleLink, AppleShare, AppleTalk, LaserWriter, Macintosh, PowerBook, and StyleWriter are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Apple Desktop Bus, Balloon Help, Chicago, Disk First Aid, eWorld, Finder, Mac, and PowerTalk are trademarks of Apple Computer, Inc.

Adobe, Adobe Illustrator, Adobe Photoshop, and PostScript are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.

Linotype and Times are registered trademarks of Linotype-Hell AG. PowerPC and the PowerPC logo are trademarks of International Business Machines

Corporation, used under license therefrom. SuperPaint is a trademark of Aldus Corporation, a subsidiary of Adobe Systems Incorporated,

which may be registered in certain jurisdictions. Simultaneously published in the United States and Canada. Mention of third-party products is for informational purposes only and constitutes neither an

endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products.

Con t ents

Communications regulation information vii

Preface Welcome to PowerPC ix

Part I

1 Getting Started 1

Plugging in the computer 1 Opening the display 4 Turning the computer on 6 Problems turning the computer on? 8 Making software disks 9 What’s next? 15 Learning the basics 16 Reviewing the basics 18 Turning the computer off 19 Putting the computer to sleep 20 Restarting a computer that’s already on 22 Where to find answers 24

iii

2 Getting Help 25

Getting answers to your questions 26 Identifying objects on the screen 34 Learning useful shortcuts 35

3 Using Expansion Bay Modules and PC Cards 37

Using expansion bay modules 37 Using PC Cards (PCMCIA cards) 41

4 Connecting Additional Equipment 51

Connecting a printer 52 Connecting an external modem 53 Connecting SCSI devices 54 Connecting an external monitor 59 Connecting sound input and output devices 63 Connecting other devices 6 4 Adding memory to your computer 64

5 Installing and Using Application Programs 65

Using Software Highlights 65 Getting help for application programs 67 Installing application programs 67 Working with several programs at a time 68 Backing up your files 69 Using “native” application programs 70

Contents

6 Power Management 71

Power sources 71 Monitoring the battery charge 71 Recharging the battery 74 Removing or replacing the battery 75 Maximizing work time 76

Par t II

7 Tips and Troubleshooting 79

When you have questions 79 When you run into trouble 79 Problems starting up the computer 80 Problems working with programs 85 Other problems while working 89 Problems with hardware 92 Problems with equipment connected to your computer 10 0 Problems with networks and file sharing 101 Problems with Apple Remote Access 104

8 Diagnostic Techniques 107

Checking your system software extensions 107 Testing your hard disk 109 Reinstalling system software 111

Contents

Par t III

A Health, Safety, and Maintenance Tips 121

Health-related information about computer use 121 Important care and safety instructions 127 Caring for batteries 129 Handling floppy disks 130 Traveling with the Macintosh PowerBook 131 Storing the Macintosh PowerBook 133 Service and support 133

B Using Your Keyboard 135

Typing special characters and symbols 135 Special key combinations 137

C Installing a Macintosh PowerBook RAM Expansion Card 141

Getting ready 142 Installing the card 142 Checking to see the card is properly installed 16 0

Index 161

Contents

Com municati o ns regulatio n information

FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.

Radio and television interference

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Apple’s instructions—it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

m Turn the television or radio antenna until the interference stops. m Move the computer to one side or the other of the television or radio. m Move the computer farther away from the television or radio. m Plug the computer into an outlet that is on a different circuit from the television or radio.

(That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions. You may find the following booklet helpful: Interference Handbook (stock number 004-000-00493-1). This booklet, prepared by the Federal Communications Commission, is available from the U.S. Government Printing Office, Washington, DC 20402.

IMPORTANT

could void the FCC Certification and negate your authority to operate the product. This product was tested for FCC compliance under conditions that included the use of Apple

peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices, contact the manufacturer or dealer for assistance.

Changes or modifications to this product not authorized by Apple Computer, Inc.,

Communications Regulation Information

vii

DOC statement

DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications.

VCCI statement

viii

Communications Regulation Information

Welcome to PowerPC

Congratulations on the purchase of your new Macintosh PowerBook computer. Your computer is designed to give you the highest performance combined with real ease of use—it’s easy to set up, easy to use, a nd easy to expand. This book will guide you through the setup procedure, tell you how to expand your computer, and provide many tips on using your new system.

Your computer is powered by the new † microprocessor (or “chip”). This microprocessor was designed by Apple Computer, Inc., Motorola, Inc., and IBM Corporation. The † microprocessor uses Reduced Instruction Set Computing (RISC) technology to deliver very high performance at the lowest possible cost. Th e † RISC microprocessor represents the state of the art in microprocessor design.

Your new computer will r un almost all your existing Mac OS software, but for best performance and greatest speed, look for the new software programs designed especially for computers with PowerPC microprocessors. You’ll find these programs at any software store that carries Mac OS products.

Chapter 1 Get ting Starte d Chapter 2 Get ting Help Chapter 3 Using Expansion Bay M odules and PC C ar ds Chapter 4 Connecting Additional Equipment Chapter 5 Installing and Using Application Pro grams Chapter 6 Power Manage ment

part

The illustration on the next page provides an overview of your Macintosh PowerBook computer. To set up your computer for the first time, you need the power adapter and the power cord that came with it.

When setting up your computer, place your computer on a sturdy, flat surface near a grounded electrical outlet. Before following the setup instr uctions in this chapter, you may want to read “Arranging Your Work Area and Equipment” in Appendix A for tips on adjusting your work furniture and computer so that you’re comfortable when using the computer.

Getting Started

Follow the instructions in this

chapter to set up your computer

and learn the basics.

Microphone

Contrast control

Brightness control

Power key

Battery

Infrared window

Floppy disk drive module

Expansion bay drive in-use light

PC Card storage module

Trackpad

Speaker

Trackpad button

Elevation feet

Elevation foot release button

Security slot

Sleep indicator

SCSI port (HDI-30)

Sound output port

Power adapter port

Apple Desktop Bus (ADB) port

Reset button

√

Sound input port

™

Video port

Printer/External modem port

PC Card eject buttons

Two PC Card (PCMCIA card) slots

Plugging in the computer

Plugging in the power adapter recharges the computer’s battery. You should plug in the power adapter in case the battery has drai n ed during shipping or storage.

When you are ready to begin, follow these steps:

1 Plug one end of the power cord into the power adapter and the other end into a three-

hole grounded outlet or power strip.

WARNING

This equipment is intended to be electrically grounded. The power adapter that came with your Macintosh PowerBook is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug!

WARNING

Use only the power adapter that came with your Macintosh PowerBook computer. Adapters for other electronic devices (including other Macintosh PowerBook models and other portable computers) may look similar, but they may damage your computer.

Getting Started

2 Plug the power adapter plug into the power adapter port (marked with the icon

) on the

back panel of the computer.

Opening the display

1 Slide the latch to the left and lift up the display.

Slide the latch to the left to open the display.

Power cord

Power adapter

Power adapter plug

Power adapter port

Chapter 1

2 Position the display at a comfortable viewing angle.

You can adjust the angle of the display at any time by tilting it toward or away from you.

3 Adjust the elevation feet to raise the computer.

The back of the keyboard is slightly elevated when the feet are in use.

It is a good idea to lower the elevation feet when ever you are using your computer on a flat surface.

To lower the foot, press the release button. The foot extends automatically.

To raise the foot, press the release button while pushing up on the foot until it clicks into place.

Getting Started

Turning the computer on

To turn on the computer for the first time:

Press the Power key (marked with a

) at the upper-right corner of the keyboard to

turn the computer on.

You should hear a tone when you turn on the computer. It takes the computer a few mi nutes to start up. You’ll see the Mac OS startup screen as the system software is loaded on the computer.

After your computer starts up for the first time, a picture similar to this appears on the screen:

If you don’t see this picture on your screen, go to the n ext section, “Problems Turning the Computer On?”

Power key

Chapter 1

If you are a new Macintosh PowerBook user, follow the instructions in the rest of this section. If you have experience using a Macintosh computer, skip to “Making Software Disks” later in this chapter to learn how to make floppy disks of the software installed on your computer.

If you are a new Macintosh PowerBook user

If you have no experience using a Macintosh PowerBook computer, you need to learn how to use your computer before you can make your disks. Follow these steps:

1 Move your finger on the trackpad to move the arrow pointer (

) on the screen.

Place your index finger on the trackpad and your thumb on the trackpad button. Don’t press the trackpad button yet.

2 Move your finger on the trackpad so that the tip of the arrow (

) is inside the Quit button

at the bottom of the Floppy Disk Maker box.

3 Being careful not to move your finger on the trackpad, press and release the trackpad

button.

The Floppy Disk Maker box no longer appears. Instead, you see the following picture:

Note: Your screen should look very similar to this, but it may not look exactly the sam e.

Getting Started

4 Turn to the “Learning the Basics” section later in this chapter. 5 Turn to “Making Software Disks” as soon as you are done learning the basics.

It is very important that you make your floppy disks as soon as you are done with the first part of the Macintosh Tutorial.

Problems turning the computer on?

Nothing happened when you pressed the Power key.

The battery may be drained. Make sure you plug in the power adapter, and that the power adapter is firmly connected to both the computer and a power source. If the power adapter is plugged into a power strip, make sure the power strip is plugged in and turned on. Then try pressing the key again.

If the computer still doesn’t turn on, see “Problems Starting Up the Computer” in Chapter 7.

The computer made a sound, but you can’t see anything on the screen.

Adjust the brightness control (marked with the icon ¤) and contrast control (O) until an image appears and the screen is easy to read.

Contrast control

Brightness control

Chapter 1

You see a picture of a disk with a blinking question mark on the screen.

This icon usually means that the computer can’t find system software on the hard disk or any disks attached to the computer. You may need to reinstall system software. See “Reinstalli ng System Software” in Chapter 8.

You don’t see the Floppy Disk Maker picture on the screen.

The screen for Floppy Disk Maker app ears when you start up your computer until you make a minimum set of disks. If you haven’t made a minimum set of disks, see the next section, “Making Software Disks.”

(Note: The screen that appears for Floppy Disk Maker may be slightly different from the screen shown in this manual.)

Making software disks

This section describes how to create floppy disks of the software that comes on your computer.

Why make software disks?

Your Macintosh PowerBook computer comes with different kinds of software installed. System software is the set of programs and other files that your computer uses to start itself up, keep track of your files, and run application programs. When you turn on your computer, it looks for a disk that contains the system software. System software is always in a folder called the System Folder.

Other included software gives you added functionality on your computer. You n eed to make a copy of this software for safekeeping, in case you ever

need to reinstall the software on your computer. The disks you need to install and reinstall software from are called installer disks. You use the Floppy Disk Maker application program to create your software installer disks.

Getting Started

Chapter 1

What is a disk image?

A disk image is a discrete electronic representation of an individual disk. The Disk Images folder in the Floppy Disk Maker folder on your hard disk contains the disk images you need to create installer disks for both your system software and the other software that comes on the hard disk. When you use Floppy Disk Maker, it copies the disk images onto floppy disks. When you are fi nished maki ng a set of disks with Floppy Disk Maker, you’ll have a set of installer disks and will be able to reinstall the software that comes on your computer.

What you need

Just as you need pap er to make copies of important documents, you need floppy disks to make copies of the information on your hard disk. You can probably buy the floppy disks at the same place you bought your computer.

Floppy disks come i n a variety of sizes and capacities. The ones you need for backing up your hard disk are called high-density 3.5-inch disks. You can recognize the disks by the way they look:

Even though these disks have a hard plastic casing, they are called “floppy disks” because the disk inside the casing is floppy.

Before you start making your disks, you’ll n eed to decide if you wa nt to make a full set or a minimum set of disks. When you make a full set, you’ll make disks for your system software and most of the other software that comes on your computer. When you make a minimum set, you’ll make just the core system software disks. It is best to make a full set, so you’ll have installer disks for your system software and most of the other software that comes on your computer. However, making a full set requires more disks and more time than making a minimum set. At the very least, make a minimum set of disks now. If you choose to make a minimum set, you can make disks for the other software later.

High-density disks

have two holes...

...and they have

this symbol.

If you don’t have disks on hand, you can skip these instructions for the moment. But the sooner you make the system software disks, the better. Buy the disks as soon as possible, then return to this section and follow these instructions.

IMPORTANT

Be sure you make at least a minimum set of disks as soon as

possible, in case you need to reinstall your system software.

Making a set of disks

To use the Floppy Disk Maker program to make your system software disks, follow these instructions:

1 If your computer is off, turn it on.

Before you can begin, the following dialog box should be on your screen:

This dialog box will appear every time you start your computer until you make at least a minimum set of disks. It is very important that you make at least a minimum set. (You can tur n this feature off by removing the Floppy Disk Maker alias from the Startup Items folder in the System Folder. See “Problems Star ting Up the Computer” in Chapter 7 for more information.)

If you clicked the Quit button in the Floppy Disk Maker dialog box, you can find Floppy Disk Maker in either the Applications/Utilities section of Software Highlights or in the Floppy Disk Maker folder (inside the Utilities folder) on your hard disk. (See “Using Software Highlights” in Chapter 5 for more information.)

Getting Started

2 Click Minimum Set or Full Set, depending on the kind of disk set you want to make.

If you are making a minimum set, you can press the Return key. You can make a minimum set first so you have a set of system software disks, and then use Floppy Disk Maker to make the other disks later. (See “Making Individual Disks,” later in this chapter, for instructions when you want to make the additional disks.)

If you need to stop Floppy Disk Maker in the middle of making a set of disks, click Quit. Floppy Disk Maker will remember where you were in the diskmaking process, and will resume where you left off when you restart Floppy Disk Maker.

3 Follow the instructions on the screen until a message tells you that you’re finished.

Insert a n ew disk whenever the screen messages tell you to. Do not use the Disk Tools floppy disk that came with your computer.

As you complete each disk, make a label with the name displayed on the screen. Then immediately put the label on the disk so that you know what its contents are later.

Insert the disk metal end first, label side up.

Chapter 1

4 When you’re finished, click Quit.

If you want to make more disks, click Continue and go to the next section, “Making Individual Disks,” to learn about using Floppy Disk Maker’s custom feature.

Be sure the floppy disks are properly labeled, then store them in a safe, cool place.

5 If you quit in the middle of the disk-making process and want to resume copying, click

Resume Minimum or Resume Full (depending on the type of set you are making) when you see the Floppy Disk Maker box.

Once you’ve made a full set of disks, you can delete the disk images to free up space on your hard disk. However, keeping copies of at least the system software images is a good idea. You should keep these disk images on your hard disk, or backed up on an external hard disk or PC Card (PCMCIA card). The disk images are found in a folder called Disk Images inside the Floppy Disk Maker folder.

Making individual disks

If you made a minimum set of disks, you can go back and make disks of the remaining software on your computer. You do this by using the custom feature of Floppy Disk Maker. You can make an individual disk or a set of disks for an application program. Follow these steps:

1 Open the Floppy Disk Maker application program.

You can find Floppy Disk Maker in either the Applications/Utilities section of Software Highlights or in the Floppy Disk Maker folder (inside the Utilities folder) on your hard disk. (See “Using Software Highlights” in Chapter 5 for more information.)

Getting Started

2 When the Floppy Disk Maker dialog box appears, click Custom.

The following appears on the screen:

3 Click the icon for the folder you want to copy to select it.

If you want to make one individual disk for a program (in case you lost a disk or an individual disk got damaged), double-click the program’s folder to open it, then click the icon of the individual disk image to select it.

The folder (or individual disk) appears in the list to the right under “Disk images to be copied.”

4 Click Add.

Repeat steps 3 and 4 until all the software you want to copy appears in the list to the right. The total number of disks you’ll need appears above the list in the right of the wi ndow.

5 Click Copy.

Follow the instructions on the screen. Remember to label the disks as you make them.

Chapter 1

Folders containing images of software that comes on your computer are listed here. Click the folder you want to copy, then click Add.

Once you add the folders you want to copy, they appear here.

What’s next?

You’ve now finished setti ng up your Macintosh PowerBook. Continue with one of the following steps:

m If you are new to the Macintosh, turn to the next section, “Learning the

Basics.”

m If you are an experienced Macintosh user, turn to Chapter 2, “Getting

Help,” to learn about Macintosh Guide, your main source of information when you’re working with the Macintosh computer.

m If you have additional equipment to connect to your computer, see

Chapter 4, “Connecting Additional Equipment,” for instructions. (If you are a new Maci ntosh user, you should complete “Learning the Basics” before conn ecting additional equipment.)

m If you have application programs that you want to install on your computer,

see Chapter 5, “I nstalling and Using Application Programs,” for instructions. (If you are a new Macintosh user, you should complete “Learning the Basics” before installing application programs.)

IMPORTANT

If you need to turn off your computer at any point, read the instructions in “Turning the Computer Off” later in this chapter to learn the correct procedure for turning off your Macintosh PowerBook computer.

Getting Started

Learning the basics

If you are new to the Macintosh, you should begin by looking at the easy-touse program called the Macintosh Tutorial. The tutorial teaches you the basic skills you’ll need to use your computer. To start the tutorial, follow these steps:

1 Move your finger on the trackpad to move the arrow pointer (

) on the screen.

Place your index finger on the trackpad and your thumb on the trackpad button. Don’t press the trackpad button yet.

Move your finger across the trackpad, watching the arrow on the screen. Notice that the arrow on the screen moves in the same direction that you move your finger on the trackpad.

The trackpad is sensitive not only to the direction you move your finger, but also to how fast you move your finger. If you want the pointer to move a short distance across the screen, you move your finger slowly across the trackpad. The faster you move your finger, the farther the pointer moves on the screen.

Trackpad Trackpad button

Chapter 1

2 Move your finger on the trackpad so that the tip of the arrow (

) points to the question

mark in the upper-right portion of the screen.

3 With the tip of the arrow (8) on the question mark, press and hold down the trackpad

button.

A list of choices (called a me nu) appears. This is the Guide (h) menu, which is the place to go when you have a question about how to use your computer.

4 While holding down the trackpad button, move the arrow (

) until the words “Macintosh

Tutorial” are highlighted, then release the trackpad button.

A window appears welcomi ng you to the tutorial. You can set aside this book for now and follow the i nstructions you see on the screen. When you have completed the tutorial, return to this book.

Tips for using the trackpad

For best results when using the trackpad, keep in mind these tips:

m Use your index finger (left or right hand). Use only one finger. m Use only your finger on the trackpad. Do not use a pen or any

other object.

m Extend your PowerBook’s elevation feet when it is placed on a flat

surface. This gives your fingers better access to the keyboard and makes it easier to use the tip of your finger on the surface of the trackpad.

m Sometimes humidity or condensation may cause moisture to gather

on the trackpad. If this happ ens, gently wipe the trackpad with a clean cloth before you use it.

Getting Started

Reviewing the basics

The following illustration summarizes many of the basic skills and ter ms you learned from the tutorial.

Chapter 1

To throw away an item you no longer want, drag it to the Trash and choose Empty Trash from the Special menu.

This icon represents your computer’s internal hard disk.

To change the size or shape of a window, drag the size box.

To bring hidden portions of a window’s contents into view, click the scroll arrows.

The strip across the

top of the screen is

called the menu bar.

The symbols and

words in it represent

menus of commands.

Icons are small pictures

that represent disks,

folders, programs, and

documents. To open

an icon, click the

icon twice quickly.

Windows are boxes

that display text,

graphics, or icons. To

bring a partially

covered window to the

front, click anywhere

in the window.

To close a window,

click the close box.

You can have several application programs open at once. To see which program is active or to switch from one program to another, use this menu (called the Application menu).

To find an answer to

a question, look in the

Guide (

) menu.

To move a window,

drag it by the title bar.

The Control Strip gives you a quick and easy way to monitor and update your PowerBook’s power management options. For instructions on using the Control Strip, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (

) menu.

Turning the computer off

Always use one of the following methods to shut down the computer. If you don’t, you risk losing any work you haven’t previously saved on a disk. You also risk losing any open do cuments.

Turning the computer off with the Power key

To turn the computer off, press the Power key. Detailed instructions follow.

1 If the computer is in sleep, press the Power key (or any key on the keyboard except Caps

Lock) to wake it.

For information on the sleep feature of your Macintosh PowerBook, see “Putting the Computer to Sleep,” next.

2 Press and hold the Power key for about two seconds.

The following dialog box appears on the screen:

3 Press the Return key on the keyboard (or click the Shut Down button in the dialog box).

Turning the computer off with the Shut Down command

You can also turn your computer off by using the Shut Down command in the Special menu. Follow these steps:

1 If the computer is in sleep, press the Power key (or any key on the keyboard except Caps

Lock) to wake it.

2 Move the tip of the arrow to the word “Special” at the top center of the screen.

If the word “Special” does not app ear at the top of the screen, you’re not working in the Finder. Choose Finder from the Application menu at the far-right end of the menu bar.

Getting Started

3 With the tip of the arrow on the word Special, press and hold down the trackpad button. 4 While holding down the trackpad button, move the arrow until the words “Shut Down”

are highlighted, then release the button.

Trouble? If a problem with the computer prevents you from using the Power key or choosing Shut Down—for example, if the computer “freezes” so that the pointer does not respond to the trackpad—you can turn off the computer by pressing the reset button (marked with an I) on the back of the computer. Use this method only if you cannot choose Shut Down or Restart when you press the Power key, or if you cannot choose either command from the Special menu.

Putting the computer to sleep

Sleep is a power conservation feature of Macintosh PowerBook computers, reducing the amount of power the computer draws when it’s not being used. When the computer is in sleep, it has a darkened screen and app ears to be off. A small green light flashes on the top of the display case when the computer is in sleep. (Note: The computer must be on in order for you to put it to sleep.)

To put the computer to sleep, do this:

1 Press and hold the Power key for about two seconds. 2 Click the Sleep button.

WARNING

Once you put your computer to sleep, listen for the hard disk to stop spinni ng before you move your Macintosh PowerBook. Moving your Macintosh PowerBook with the hard disk spinning can damage your computer.

Chapter 1

Other ways of putting your computer to sleep

m You can choose the Sleep command from the Special menu to put your

computer to sleep.

m You can also put your computer to sleep by closing and latching the display.

When the computer is in sleep, a small green light flashes in the upperright corner of the display.

For information on other ways of putting the computer to sleep, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (h) menu. (You can learn about using Macintosh Guide in Chapter 2 of this manual.)

Sleep indicator

Getting Started

Automati c s leep

If you don’t use the computer for several minutes, it goes to sleep automatically. This conserves battery power.

To wake the computer, press any key on the keyboard (except Caps Lock). The screen will reappear as it was before the computer went to sleep.

You can control the automatic sleep feature. For more information on sleep and automatic sleep, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (h) menu. (You can lear n about using Macintosh Guide in Chapter 2 of this manual.)

Restarting a computer that’s already on

You n eed to restart your computer—turn it off and back on again—when you want to make certain changes to settings, use a newly installed system software file, or start up the computer using a different disk.

You may also need to restart if you see a “system error” message on the screen (indicating a temporary software problem). In this case, use the trackpad to click the Restart button that appears.

Follow these instructions to restart your computer:

1 Press and hold the Power key for about two seconds. 2 Click the Restart button.

You can also do this to restart:

Choose Restart from the Special menu.

Chapter 1

If the Special menu does not appear i n the menu bar, you’re working in the wrong program. Click anywhere on the desktop to return to the Finder.

When you choose Restart, the computer prompts you to save your work, closes all open programs, and restar ts itself.

Restarting using either of the methods outlined above does not affect your RAM disk (if you created one) or its contents.

Trouble? If a problem with the computer prevents you from using the Power key or choosing Restart—for example, if the computer “freezes” so that the pointer does not respond to the trackpad—you can turn off the computer by pressing the reset button (marked with an I) on the back of the computer. Use this method only if you cannot choose Shut Down or Restart from the dialog box that appears when you press the Power key, or if you cannot choose either command from the Special menu.

Getting Started

Whe re to find answers

When you have questions about using your Macintosh, there are several places you can look for answers.

In this book

Use this book to set up and learn about your computer, and for useful tips and suggestions if you have problems while using your computer.

In the Guide menu

The Guide menu (marked with the hicon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.

In other manuals

For answers to questions about other equipment or about application programs you have purchased, see the manuals that came them.

From Read Me files

The Read Me files that come on your computer’s hard disk are SimpleText documents that contain important late-breaking information about your PowerBook and some of the software that comes on your PowerBook.

From Apple’s customer support hotline

If you can’t find an answer in any of the materials provided, call the Apple Assistance Center. (See the service and support information tha came with your computer for the phone number.)

User’s GuideUser’s Guide

Macintosh PowerBookMacintosh PowerBook

Chapter 1

Use the instructions in this chapter

to learn about the help available

to you in the Guide (h) menu.

Getting Help

The Guide (h) menu is your main source of information when you’re working with your computer. Th e menu is identified by a question mark (h) in the upper-right corn er of the screen.

Getting answers to your questions

When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide (h) menu.

1 Pull down the Application menu (in the upper-right corner of the screen) and choose

Finder to make it the active application program.

A checkmark in the menu indicates that the Finder is the active program.

2 Pull down the Guide menu (marked with the

icon) and choose Macintosh Guide.

The Macintosh Guide window appears.

Whenever you use Macintosh Guide, its window remains i n front of other windows. If the window gets in your way, you can move it by dragging its title bar (the gray bar across the top of the window).

Chapter 2

3 Notice the three buttons at the top of the window: Topics, Index, and Look For.

Macintosh Guide gives you three ways of finding information:

Topics

lets you choose from a list of general subjects; it is like the table of

contents in a book.

Index

lets you choose from an alphab etical list of more specific subjects; it

is like the index in a book.

Look For

lets you search for information related to a specific word or phrase

that you type. In the following sections you will practice usi ng each method. If you have problems while using Macintosh Guide, see “Tips for Using

Macintosh Guide” later in this chapter.

Getting answers with the Topics button

1 In the Macintosh Guide window, click the Topics button.

A list of general topics appears on the left side of the Macintosh Guide window. (Depending on the hardware and software you have, the list of topics may look different.)

Getting Help

2 Click “Setting Options” in the list of topics.

When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

3 Click the question “How do I set the time and date?” and then click OK. Or double-click

the question.

A small window appears with instructions for you to follow.

If you want to

return to the main

Macintosh Guide

window, click here.

4 Read and follow the instructions in this window.

5 When you have completed all the steps, click the Topics button in the lower-left corner to

Chapter 2

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

return to the main Macintosh Guide window.

Now continue with the next section.

Getting answers with the Index button

1 In the Macintosh Guide window, click the Index button.

An alphabetical list of subjects appears on the left side of the window.

Slider

Scroll bar

2 Scroll through the alphabetical list until the phrase “background pattern” is visible.

You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list.

3 Click the phrase “background pattern” in the alphabetical list.

When you click any index entry, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

Getting Help

4 Click the question “How do I change the background pattern?” and then click OK. Or

If you want to

return to the main

Macintosh Guide

window, click here.

5 Read and follow the instructions in the window.

6 When you have completed all the steps, click the Topics button in the lower-left corner to

double-click the question.

A small window appears with instructions for you to follow.

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

return to the main Macintosh Guide window.

Now continue with the next section.

Chapter 2

1 In the Macintosh Guide window, click the Look For button.

To activate the text

box, click here.

Type a word or phrase

in the text box…

…and then click here.

2 Click the arrow button to activate the text box. 3 Type “sound” in the text box and then click Search.

Getting answers with the Look For button

A small box appears on the left side of the window, where you can typ e text.

When you click Search, a list of questions related to the word or phrase you typed appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

Getting Help

4 Click the question “How do I change the beep sound?” and then click OK. Or double-

If you want to close

Macintosh Guide,

click here.

5 Read and follow the instructions in the window.

6 When you have completed all the steps, click the close box in the upper-left corner to

click the question.

A small window appears with instructions for you to follow.

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to display the next step.

close Macintosh Guide.

Chapter 2

Tips for using Macintosh Guide

Here are a few tips for usi ng Macintosh Guide effectively:

m Macintosh Guide is available only when you are in the Finder—the

desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don’t see Macintosh Guide in the Guide menu, pull down the Application menu (to the right of the Guide menu) and choose Finder.

m Follow the steps when you’re instructed to; don’t skip ahead or read

ahead. That way the computer can check to make sure you’ve done a step correctly.

m Unlike most windows, the Macintosh Guide window stays in front of

other windows on the screen so that your instructions are never covered. If you need to move the Guide window out of the way, drag it by the title bar at the top of the window.

You can also move the window out of the way by clicking the zoom box. Click the box once to shrink the wi ndow; click it a second time to expand the wi ndow to its original size.

m If you need more infor mation about an instruction or a term, click the

button labeled “Huh?” to get further explanation. (The “Huh?” button is dimmed when no additional information is available.)

m If you want to return to the main Macintosh Guide window, click the

Topics button in the lower-left corner of the Guide window.

m When you’re finished using Maci ntosh Guide, click the close box in

the upper-left corner of the window.

Close box

Topics button

“Huh?” button

Title bar

Zoom box

Right arrow

Getting Help

Identifying objects on the screen

Sometimes you’ll see an unfamiliar item on the screen and ask yourself, “What’s that?” You can get a n a nswer by using a Macintosh feature known as Balloon Help.

Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen i n balloons like those you see in comic strips.

Follow these steps to use Balloon Help:

1 Pull down the Guide menu (marked with the

2 Point to any object on the screen that you want to identify.

icon) and choose Show Balloons.

A balloon appears next to the object. In the following illustration, for example, pointing to the Trash displays a balloon that explains how to use the Trash to throw items away.

Although balloons appear next to items when you point to them, the way you work does not change; you can still select icons, choose commands, and so on.

Chapter 2

3 When you’re finished using Balloon Help, choose Hide Balloons from the Guide (

) menu.

Learning useful sh ortcuts

You can perform many tasks i n the Finder more quickly if you use keyboard or trackpad shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it.

Follow these steps to learn keyboard and mouse shortcuts:

1 Pull down the Guide menu (marked with the

2 Click one of the category buttons.

If you want to

close the window,

click here.

icon) and choose Shortcuts.

The main Macintosh Shortcuts window appears.

Another window appears, describing shortcuts for that category.

Click here to return to

the main Macintosh

Shortcuts window for

more categories.

Click here to see the next window (if there is one).

Getting Help

3 Read about the shortcuts available for the category you selected.

Click the right arrow in the lower-right corner of the window to display the next window (if there is one).

4 When you finish reading about the shortcuts for your category, click the Topics button in

the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.

Chapter 2

Read this chapter for information

on using expansion bay

modules and PC Cards.

Using expansion b ay modules

The floppy disk drive in your Macintosh PowerBook is a removable module, which you can easily switch with other modules, such as the PC Card storage module that came with your computer. The place in your computer where modules go is called the exp ansion ba y. All expansion bay modules are inserted a nd removed in the same way.

You should not remove an expansion bay module if there is a floppy disk (or other storage medium) inserted and in use, or you may lose data. When the small green in-use light on the side of the module is lit, the floppy disk (or other medium) inserted in the mod ule is in use. Before removing the module, you must first quit any programs that may be using files on the floppy disk, then drag the disk’s icon to the Trash or select the icon and choose Put Away from the File menu.

Using Expansion Bay Modules and PC Cards

Removing an exp ansion bay m odule

To remove an expansion bay module from your Macintosh PowerBook, follow these steps:

1 Quit any application programs or files that are using the floppy disk (or other medium

inserted in the expansion bay module).

Remember to save your work.

2 If a floppy disk is inserted in the module, click its icon to select it and drag its icon to the

Trash (or choose Put Away from the File menu).

You should not remove the module if a disk is in use. If you have any other kind of optional expansion bay module, make sure you drag the icon for whatever kind of media is inserted to the Trash or select the icon and choose Put Away from the File menu.

3 Unlock the expansion bay module by sliding the module release latch on the bottom of

your Macintosh PowerBook in the direction of the arrow.

To unlock the module, slide the latch on the underside of the computer.

Chapter 3

4 Hold the module by the gripping surface and pull it out of the computer.

IMPORTANT

You should not remove an expansion bay module if it is in use or you may lost data. If you try to remove the mod ule when it is in use, you’ll see a message telling you to reinsert it. Reinsert the module, quit any files or programs that may be using the floppy disk (or other medium inserted in the module), then drag the disk’s icon to the Trash or choose Put Away from the File menu.

If you put your computer to sleep while a floppy disk or other medium is inserted, the green i n-use light will flash (similar to the sleep indicator light on your computer’s display). You cannot remove the module while the in-use light is flashing.

Hold the module by the gripping surface and pull it completely out of the computer.

The module release latch automatically slides back into its proper position as you remove the module.

Gripping surface

Using Expansion Bay Modules and PC Cards

Inserting an expansion bay module

To reinsert the expansion bay module, slide the module in. Make sure the gripping surface is facing down. The release button automatically returns to the locked position.

Locking an expansion bay m odule

You can purchase a security cable and lock to protect your Macintosh PowerBook. With a lock, you can do the following:

m secure your computer to a desk or table m lock the expansion bay module and battery in your computer

See your Apple-authorized dealer or computer retailer for details on what security devices are available.

Note: You can protect the contents on your hard disk by turning on password protection in the Password Security control panel. For information on using the Password Security control pan el, see the “How do I turn password security on and off?” in the “Setting Options” topic area of Macintosh Guide, available in the Guide (h) menu.

Sample locking device with security cable

Battery

Expansion bay module

Security slot

Chapter 3

Using PC Cards (PCMCIA cards)

PC Cards (also known as PCMCIA cards) are about the size of a thick credit card and have a 68-pin connector at one end. Th ey come in many varieties, such as fax/modem cards, mass-storage cards, Ethernet connection cards, and wireless communication cards. You can use PC Cards to expand your Macintosh PowerBook’s capabilities.

This section tells you how to insert and eject PC Cards, and how to set up your communications software to use PC Card modems. For information on using PC Cards, see the “Using PC Cards” topic area of Macintosh Guide, available in the Guide (h) menu.

Inserting a PC Card

Your Macintosh PowerBook has two PC Card slots: an upper slot and a lower slot. You can insert a card into either slot, or you can use both slots simultaneously.

There are three types of PC Cards. The different types refer to the thickness of the card. A Typ e I card is 3.3 millimeters (mm) thick, a Type II card is 5 mm thick, and a Type III card is 10.5 mm thick. Make sure you check the documentation that came with your PC Card to verify that it is compatible with your Macintosh PowerBook.

You can place a Type I or Type II card in either the upper or lower slot. You can place a Type III card only in the lower slot. When a Type III card is in the lower slot, you cannot use the upper slot. You may find it useful to get in the habit of always usi ng the lower slot to make sure the card you are using is properly inserted.

WARNING

Make sure you only use cards that are designated by the PC Card manufacturer as compatible with your Macintosh PowerBook. If you use an incompatible card, you may damage the card or your PowerBook. If you are not sure whether a PC Card is compatible with your PowerBook, contact the PC Card manufacturer.

Using Expansion Bay Modules and PC Cards

To inser t a card, do this:

Insert the card, connector first and label up, into the slot. Make sure the card is level.

A Type III PC Card must be inserted in the lower slot.

A Type I or Type II PC Card can be inserted in either the upper or lower slot.

Chapter 3

You’ll feel some resistance as you slide the card in. When the card is firmly seated, you hear a click.

An icon for the PC Card appears on the desktop. You are now ready to use the card.

Ejecting a PC Card

Your computer must be on or off in order to eject a PC Card. You cannot eject a PC Card when the computer is in sleep.

IMPORTANT

Before you eject a card, make sure that nothing is blocking the card’s slot. If you want to use the card agai n immediately, pull it out about an inch more and then push it back in. (If you don’t follow this procedure a nd you try to push the card back in to use it again, the card will not engage properly.)

To eject a PC Card when the computer is on, follow these steps:

1 If the computer is in sleep, press the Power key (or any key on the keyboard except Caps

Lock) to wake it,

2 Click the PC Card’s icon to select it. 3 Drag the card’s icon to the Trash. 4 Pull the card out of the slot.

IMPORTANT

Do not pull or force a PC Card out of the slot. Doing so may

damage your computer or PC Card.

Other ways to eject a card

When the computer is turned on, you can also do any of the following: m Click the card’s icon to select it, then pull down the File menu and choose

Put Away. After the card is ejected, pull it out of the slot.

m Click the card’s icon to select it, then pull down the Special menu and

choose Eject PC Card. After the card is ejected, pull it out of the slot.

Using Expansion Bay Modules and PC Cards

To eject a PC Card when the computer is on or turned off, follow these steps: m Press the eject button next to the slot containing the PC Card you want to

eject. (The eject buttons do not work if your computer is in sleep.) If the card is not in use, it will be ejected.

If you can’t eject a card

If you are unable to eject a card, follow these steps:

1 Straighten one end of a paper clip.

Press the eject button next to the slot with the PC Card in it.

Chapter 3

2 Insert the end of the straightened paper clip into the hole next to the slot that contains

the card, and press gently but firmly until the card is ejected.

3 Pull the card out of the slot.

Using a PC Card modem

When you are using a PC Card modem, make sure you do the following:

1 Install the communications software you want to use.

PC Card modems work with your communications software by accessing a feature of your Macintosh PowerBook’s software called the Communications Toolbox. Your software must support the Communications Toolbox in order to use PC Card modems. If you’re not sure whether or not your communications software supports the Communications Toolbox, contact the software’s manufacturer.

See the documentation that came with your communications software for instructions on setting up a PC Card modem. Check to see if PC Card modem files for your software were included.

If you can’t eject a card, insert the end of a straightened paper clip into the hole next to the slot. This hole is for the upper slot.

This hole is for the lower slot.

Using Expansion Bay Modules and PC Cards

Modem files for some communications programs (AppleLink, Apple Remote Access [ARA], and eWorld) come on your Macintosh PowerBook’s hard disk. The instructions for setting up your modem with these application programs are given in the sections below. You can get other modem files from the manufacturer of your communications software. You can use the steps given below for setting up eWorld, ARA, and AppleLin k as guidelines for setting up your PC Card modem with other types of communications software if you are having trouble connecting.

2 Insert the PC Card modem.

When a PC Card modem is inserted, the following icon may appear on the desktop:

Some card manufacturers may use a custom icon.

3 Plug your modem into a working phone line. 4 Follow instructions for setting up your modem with the communications software you

are using.

Using eWorld with a PC Card modem

Follow these steps when using eWorld with a PC Card modem. You can also use these steps as a guideline for setting up other communications programs to use the Communications Toolbox.

Note: The files listed below were designed to work with the United States phone system. These files may or may not work properly outside of the United States.

To select the correct modem file for your PC Card modem, follow these steps:

1 Insert your PC Card modem. 2 Open the eWorld Connection Files folder (inside the PC Card Modem Files folder in the

Apple Extras folder on your hard disk).

3 Drag the file for your modem to the eWorld Files folder (inside the eWorld folder in the

Applications folder on your hard disk).

If a dialog box appears advising you that older files with the same name already exist, click OK.

Chapter 3

4 Open the eWorld application program. 5 Click the Edit Local Setup button. 6 Select the port that your PC Card modem is in.

You should see either upper or lower PC Card slot listed. If you don’t, make sure your modem is properly inserted.

7 Choose your modem from the Modem Type pop-up menu.

If your PC Card modem is not listed, try Generic Modem or Hayes Basic. If that doesn’t work, you may need to create a new modem type. (See the eWorld Help topic “Creating a New Modem Typ e.”)

Using Apple Remote Access with a PC Card modem

Apple Remote Access uses modem files (sometimes called connection scripts or CCLs) to get the best performance from some modems. Follow these steps to select your modem file:

1 Insert your PC Card modem. 2 Open the ARA application program.

Using Expansion Bay Modules and PC Cards

Choose the card slot that your modem is inserted in. If you ever use the PC Card modem in the other slot, you need to reselect the modem port.

Choose your modem here.

3 Open Remote Access Setup.

The following screen appears:

4 Choose your modem from the Modem pop-up menu.

If your PC Card modem is not listed, check in the ARA Connection Files folder (inside the PC Card Modem Files folder in the Apple Extras folder on your hard disk). If the file for your modem appears, drag it to the Extensions folder (inside the System Folder). If the file for your modem is not listed, try using an existing modem file from the pop-up menu (such as a different model from the same manufacturer). If this doesn’t help, you may need to get a connection script from your PC Card modem’s manufacturer.

5 Choose the port that your PC Card modem is in.

You should see either upper or lower PC Card slot listed. If you don’t, make sure your modem is properly inserted. If you insert the PC Card modem in the other slot, you need to reselect the modem port.

Chapter 3

Select the modem you are using here.

Select the slot your PC Card modem is inserted in here.

Using AppleLink with a PC Card modem

To use AppleLink with a PC Card modem, follow these steps:

1 Insert your PC Card modem. 2 Open the AppleLink Connection Files folder (inside the PC Card Modem Files folder in

the Apple Extras folder on your hard disk).

3 Drag the icon for the PC Card Modem (USA) file to the Connection Files folder (inside the

AppleLink folder).

If a dialog box appears advising you that older files with the same name already exist, click OK.

4 Open the AppleLink application program. 5 Choose Set Up Connection from the Network menu.

The following screen appears:

6 Choose CommToolbox from the Connection Port pop-up menu.

The following screen appears:

Using Expansion Bay Modules and PC Cards

7 Choose Serial Tool from the Method pop-up menu. 8 Select the Upper Slot or Lower Slot icon in the Current Port window.

If your modem is not currently i nserted, its icon will not be displayed in the window. You must always insert the modem in the same slot, or you’ll need to set up the modem again for the other slot.

9 Choose PC Card Modem (USA) from the Connection File pop-up menu.

Chapter 3

Read this chapter for information on

expanding your computer system

with additional hardware.

The illustration below shows where equipment should be connected to your Macintosh PowerBook. In most cases, you should refer to the manuals that came with your equipment for instructions on connecting them. Make sure you always shut down your Macintosh PowerBook before you connect any cable other than the power adapter.

SCSI port (HDI-30)

√

Sound input port

Sound output port

Power adapter port

Apple Desktop Bus (ADB) port

Reset button

™

Video port

Printer/External modem port

Infrared window

Connecting Additional Equipment

Additional information is provided in this chapter for adding the following devices to your computer system:

m printers m external modems m SCSI devices m external monitors m sound input and output devices m additional memory

Connecting a printer

The modem/printer port on your computer can accept either a direct connection (to a printer such as a StyleWriter) or a network connection (to a printer such as a LaserWriter).

To connect a printer directly to your Macintosh PowerBook using the modem/printer port, follow these steps:

1 Connect your printer as instructed in the manual that came with your printer. 2 Open the Chooser from the Apple (K) menu. 3 Turn off AppleTalk by clicking the Inactive button in the AppleTalk section.

The printer is ready to use.

Chapter 4

Connecting an external modem

You can use a PC Card modem in your computer’s PC Card slot. For information on connecting and using a PC Card modem, see the documentation that came with your modem, “Using a PC Card Modems” in the section “Using PC Cards (PCMCIA Cards)” in Chapter 3 of this manual, and the “Using PC Cards” topic area of Macintosh Guide, available in the Guide (h) menu.

You can also connect an external modem to the modem/printer port on the back panel of the computer.

To connect an external modem, follow these steps:

1 Make sure the computer is in sleep or shut down. 2 Connect the modem to a power source and to the phone line. 3 Make sure the modem is turned off. 4 Connect the modem cable to the port marked with this icon:

5 Turn on the modem. 6 Wake or restart the computer. 7 Make sure AppleTalk is turned off in the Chooser.

The external modem is ready to use.

Connecting Additional Equipment

Connecting SCSI devices

A SCSI device is any product—including hard disk drives, CD-ROM drives, and scanners—that communicates with your computer by means of a standard electronic interface. (SCSI stands for Small Computer System Interface.) You can attach up to six SCSI devices to your computer by linki ng them together in a chain that starts at your computer’s SCSI port.

To connect a SCSI device to your Macintosh PowerBook, you need an Apple HDI-30 SCSI System Cable or equivalent. T his cable is light gray, is about 19 inches long, a nd has 29 pins (one “missing” pin).

Refer to the manuals that came with your SCSI devices for instructions on installing any necessary software, setting SCSI ID numbers, and connecting SCSI cables and SCSI ter minators. Refer to the illustrations on the n ext page for the proper positioning of SCSI termi nators. A SCSI chain of devices must include a terminator attached to the first a nd last devices in the chain (but nowhere else in the chain). Some devices include internal terminators. Your Macintosh PowerBook is not internally terminated.

The names and the part numb ers of the cables mentioned in this chapter are the followi ng:

Type of connection Name of part Part number

From your computer to Apple HDI-30 SCSI System Cable M2538LL/A a SCSI device

From SCSI device to Apple SCSI Peripheral Interface Cable M0207 a SCSI device

For SCSI disk mode Apple HDI-30 SCSI Disk Adapter Cable M2539LL/A To connect an PowerBook Video Adapter Cable M3927LL/A

external monitor

WARNING

When connecting SCSI equipment, always tur n off power to

all devices in the chain, including your computer. If you don’t, you

could lose information and damage your equipment.

Chapter 4

Where to add cable terminators when connecting a single SCSI device:

Where to add cable terminators when connecting two or more SCSI devices:

Using your Macintosh PowerBook as a hard disk

You can purchase a cable called the Apple HDI-30 SCSI Disk Adapter that lets you connect your Macintosh PowerBook to another computer as a hard disk. The PowerBook appears on the desktop of the other computer as a hard disk icon, and you can transfer information between the computers by dragging files. This feature is called SCSI disk mode .

The Apple HDI-30 SCSI Disk Adapter cable is dark gray, is about 10 inches long, and has 30 pins.

WARNING

Follow the steps for connecting and using SCSI devices

carefully to avoid losing information and damaging your equipment.

Connecting more than one SCSI device

Terminator (If this SCSI device has an internal terminator, omit this external terminator.)

SCSI peripheral interface cables

HDI-30 SCSI system cable

Terminator (If this SCSI device has an internal terminator, omit this external terminator.)

Connecting one SCSI device

Terminator (If this SCSI device has an internal terminator, omit this external terminator.)

Terminator

HDI-30 SCSI system cable

Connecting Additional Equipment

Connecting your computer as a hard disk

Before making any connections, you need to assign a unique SCSI ID number to the PowerBook. (T h e unique ID number allows the computer to communicate with several connected devices.)

1 Choose Control Panels from the Apple (

) menu of your PowerBook.

2 Open the PowerBook Setup control panel.

3 In the SCSI disk mode section of the control panel, click the ID number you want

to assign.

If you are connecting the Macintosh PowerBook to an existing SCSI chain, make sure to give it an ID number different from those of the other devices. (Many devices include an ID number indicator on the back panel.)

4 Close the PowerBook Setup control panel. 5 Press the Power (P) key on the PowerBook once to get the Shut Down dialog box, and

click Shut Down to turn the PowerBook off.

6 Shut down the computer you are connecting to, and turn off any other devices in the

SCSI chain.

7 Connect the small connector on the Apple HDI-30 SCSI Disk Adapter to the SCSI port on

your PowerBook.

8 If you are connecting the Macintosh PowerBook directly to the other computer (rather

than to an external device in the SCSI chain), attach a SCSI system cable to the other computer. Make sure you have a terminator connected to your PowerBook.

9 Connect the large connector on the Apple HDI-30 SCSI Disk Adapter cable to a SCSI

cable attached to the SCSI port on the last device in the SCSI chain, or to the SCSI system cable on the other computer.

Chapter 4

If the last device in the chain has an internal terminator, disconnect the device and connect the PowerBook before it in the SCSI chain.

10 Turn on the PowerBook by pressing the Power key.

After a few seconds a SCSI icon appears on the screen, showing the ID number you assigned in step 3.

11 Turn on the other SCSI devices in the chain, if any. 12 Turn on the other computer.

The PowerBook appears as a hard disk icon on the screen of the computer you connected it to. You can now transfer and use files as if the Macintosh PowerBook were an external disk drive.

WARNING

If you do not see the SCSI icon, and the computer starts normally or displays an error message, press the Power key to shut down (if you can) a nd then immediately disconnect your computer from the SCSI chain. (If you can’t choose Shut Down, try pressing the reset button. If you cannot shut down your Macintosh PowerBook, you should disconnect the cable anyway, or you may lose information.) Th en go back and repeat steps 5 through 9, making sure to use the proper cables.

You may not be able to have password protection turned on in the Password Security control pan el while using your PowerBook in SCSI disk mode. Turn password protection off if you experience problems. See “How do I turn password security on and off” in the “Setting Options” topic area of Macintosh Guide, available in the Guide (h) menu.

WARNING

Always shut down the PowerBook before connecting or disconnecting the SCSI disk adapter cable. Connecting the adapter cable while the computer is turned on can damage the computer.

Connecting Additional Equipment

Simplifying the connection process

If you plan to use your Macintosh PowerBook regularly as a SCSI disk with the same computer, you can leave the SCSI adapter cable attached to the other computer or its SCSI chain. (Make sure a terminator is attached between the cable and the adapter.) When you want to use your PowerBook as a hard disk, simply shut down all devices and connect the adapter cable to the SCSI port on your PowerBook.

Drawing battery power in SCSI disk mode

Your Macintosh PowerBook continues to draw battery power when you use it as a hard disk. Low battery power is indicated by a blin king low-power warning on the PowerBook’s screen.

If you see this warning while using your computer as a hard disk, either plug in the power adapter or quit SCSI disk mode, as described in the n ext section, so you can remove the battery for recharging.

WARNING

Always disconnect your Macintosh PowerBook from the adapter cable when you are not using it as a hard disk. Your PowerBook will not work correctly if the adapter cable remai ns attached.

Connect and disconnect your computer here.

These cables can stay attached to your other computer or its SCSI chain.

Terminator HDI-30 SCSI Disk Adapter

Chapter 4

Quitting SCSI disk mode

1 Shut down the computer your PowerBook is connected to. 2 Press the Power (P) key once to get the Shut Down dialog box. 3 Click Shut Down to turn the PowerBook off. 4 Turn off any other SCSI devices in the chain. 5 Disconnect the PowerBook from the adapter cable.

If you plan to connect your PowerBook regularly to the same computer, you can leave the adapter cable attached to the SCSI chain or the other computer.

IMPORTANT

Do not leave the adapter cable attached to the PowerBook. If you do, the computer will behave as though it is still in SCSI disk mode when you try to restart.

6 If necessary, disconnect the adapter cable from the other computer or its SCSI chain.

Your equipment is now ready for normal use. If you disconnected the adapter cable from the other computer or SCSI chain, make sure that the SCSI chain is properly terminated.

Co nn ecting an external mo n itor

An external monitor connected to your computer can function as an extension of your PowerBook’s built-in screen—that is, you can drag objects from one screen to another and do your work on either one. Or you can show the same image on both screens.

Your PowerBook has a video port to which you can connect most Apple monitors. To connect an external monitor, you need the PowerBook video adapter cable, which is available from your Apple-authorized dealer. Contact your Apple-authorized dealer to purchase a video adapter cable, and for information on which monitors are compatible with your PowerBook.

Your PowerBook also supports most VGA and SVGA monitors. To connect a VGA or SVGA monitor, you need an additional adapter cable, which should come from the same source as the monitor.

Connecting Additional Equipment

To connect an external monitor, follow these steps. Also consult the documentation that came with the monitor.

1 Press the Power (P) key once to get the Shut Down dialog box. 2 Click Shut Down or Sleep.

If you connect a monitor with your computer turned on, the computer will not recognize th e monitor.

3 Place the monitor where you will be using it.

Keep the computer and the monitor at least 8 inches apart. Interference between the monitor and your computer’s floppy disk drive can cause errors on your floppy disks.

Arrange the monitor so the top of the screen is slightly below eye level while you work. Position the monitor to minimize glare and reflections on the screen from lights and windows.

4 Make sure the monitor’s power cord is attached to the monitor, then plug the other end

into a grounded outlet or power strip.

If your monitor’s power cord is designed to plug into the power receptacle on the back of a computer, rather than into an electrical outlet, you can obtain a cord with the correct plug from your Apple-authorized dealer.

If you are using a power strip, make sure it is turned on.

8 inches minimum

Floppy drive

Chapter 4

5 Make sure the monitor cable is attached to the monitor, then attach the other end of the

monitor cable to the PowerBook’s video adapter.

6 Attach the video adapter to the video port (marked with the icon

™

) on the computer’s

back panel.

7 Turn on the external monitor. 8 Press the Power (P) key to turn on your computer. (You can press any key if your

PowerBook is in sleep.)

The external monitor is automatically activated.

Trouble?

Nothing happened when you tried to turn on the PowerBook.

Make sure that all your equipment is connected properly, then try pressing the Power (P) key again.

Make sure that the battery is charged, or that the power adapter is plugged into both the computer and an electrical outlet. If you are using a power strip, make sure it is turned on.

The computer is on, but the external monitor is dark.

Make sure that the monitor’s power cord is connected, and that its power switch is on. Try adjusting the monitor’s brightness and contrast settings. If this doesn’t work, try restarting your computer.

Video port

Video adapter

Monitor cable

Connecting Additional Equipment

Working with an external monitor

For information on displaying the menu bar on the external monitor or using an external monitor for presentations, see the “Monitors” topic of Macintosh Guide, available in the Guide (h) menu.

Note: The screen dimming feature in the PowerBook control pan el turns the screen brightness down to a low level when you haven’t used the computer for a few mi nutes. (You can think of dimming as “screen sleep.”) Dimming also affects the external monitor. Wh en you move your finger on the trackpad or press a key on the keyboard, the brightness is restored on both screens. For more information on screen dimming, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (h) menu.

Disconnec ting an external monitor

1 Make sure your computer is shut down or in sleep. 2 Make sure your monitor is switched off. 3 Disconnect the video adapter from the video port on the computer’s back panel. The

video port is marked with this icon: ™.

Press the small buttons on both sides of the connector to remove the video adapter from the port.

Press here to remove.

Chapter 4

Connecting sound input and output devices

Your computer has a built-in microphone. For information on using the microphone to record sounds, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

Your Macintosh PowerBook also has a stereo sound input port (marked with the √ icon) for connecting external sound input devices that provide linelevel output. You cannot use the i nternal microphone and an external sound input device at the same time. For instructions on selecting a sound device in the Sound control pan el, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

The Macintosh PowerBook also has a stereo sound output port (marked with the - icon) to which you can connect externally-powered speakers, an amplifier, headphones, or other audio output devices. The sound output port accepts a standard stereo miniplug, like that used to attach headphones to a portable tape player.

Microphone

Connecting Additional Equipment

Connecting other devices

For instructions on connecting a device not discussed in this chapter—for example, an external input device (such as a mouse) or networking hardware—refer to the manuals that came with the device.

Adding memory to your computer

Your Macintosh PowerBook comes with at least 8 MB of RAM. You can increase your computer’s memory by adding a RAM expansion card. You can find out how much memory your computer has by choosing About T his Macintosh from the Apple (K) menu in the Finder.

You can purchase memory upgrades from Apple-authorized dealers. For complete instructions on installing a RAM expansion card, see Appendix C.

Your Macintosh PowerBook also supports virtual memory, a feature that makes use of hard disk space to provide additional RAM. You computer was developed to take advantage of the virtual memory feature, and comes with virtual memory turned on. For infor mation on using vir tual memory, see the “Memory” topic of Macintosh Guide, available in the Guide (h) menu.

Chapter 4

Using Software Highlights

Your PowerBook comes with some great software already installed that includes such features as:

m hard disk password protection m file exchange using the infrared wi ndow m file synchronization m DOS and Wi ndows file compatibility m remote access to another Macintosh m an assortment of games

You can access this software from an icon on your hard disk called Software Highlights. Software Highlights gives you access to application programs, product demos, quick tips, important information in Read Me files, and service and suppor t information.

Installing and Using Application Programs

Read this chapter for information on

installing and using application

programs on your computer.

To get started with your software, follow these steps:

1 Open the Macintosh HD icon.

A window similar to this appears:

2 Double-click the Software Highlights icon.

There are six topic buttons at the top of the window. When you click a button, the window displays items or information associated with that topic.

IMPORTANT

If you delete the Software Highlights icon, you have not deleted your preinstalled software. (Most of the software is in the Applications folder on your computer’s hard disk.)

If you don’t see a Software Highlights icon, you can access the information in Software Highlights by following these steps:

1 Choose Control Panels from the Apple (

) menu.

2 Open the Launcher control panel.

The same window you see when you open Software Highlights appears on your screen.

See the “Working with Programs” topic area of Macintosh Guide, available in the Guide (h) menu, for instructions on using the Launcher.

Chapter 5

A simple word-processing program

Folders with the preinstalled software and related information

Important information about your PowerBook

An application

program that lets you

launch the pre-

installed software, get

tips, and learn about

service and support

The files used to

start up and control

your computer

Getting help for application programs

Some application programs that come on your PowerBook (for instance, programs like File Assistant and Apple IR File Exchange) are documented in their own Apple Guide online help systems. Follow these steps to see if a program has an Apple Guide help system:

1 Open the application program. 2 Open the Guide

(h)

menu.

If an item appears in the Guide menu for your application program, choose it. If an item does not appear, then there is no Apple Guide online help for that program.

Installing application progr ams

You’ll probably want to buy and i nstall additional application programs. Refer to the manuals you receive with your programs for instructions on installing and using them.

In most cases, you install application programs onto your internal hard disk from floppy disks that you receive as part of an application program package. The following illustration shows how to insert a floppy disk in the floppy disk drive.

Insert the disk metal end first, label side up.

Installing and Using Application Programs

Working with several programs at a time

You can open as many application programs and desk accessories as your computer’s memory allows.

All open programs are listed in the Application menu at the right end of the menu bar. The name of the active program (the one you’re using right now) has a checkmark next to it, and its icon appears in the menu bar.

Finding out which programs are open

If you have several programs and windows open, you can find out which program is active and which other programs are open by pulling down the Application menu.

Switching programs

You can switch to another open program or desk accessory by choosing its name from the Application menu.

If a program’s icon is dimmed i n the menu, that means its windows are hidden. Choosi ng the program from the Application menu displays its windows.

You can also switch to another program by clicki ng in a wi ndow that belongs to an open program, or by double-clicking a program icon (or the icon of a document that was created with the program).

Chapter 5

The Finder icon

A checkmark indicates

the active program

Commands to hide or display open windows

Open programs

Hiding and showing windows on the desktop

You can hide all windows except those of the active program by choosing Hide Others from the Application menu.

The other programs remain open even though their windows are hidden. When you switch to another program, its windows become visible again.

If you want to see all the open windows, choose Show All from the Application menu.

Backing up your file s

Making backup copies of important files is good protection against possible damage to the originals.

m Your hard disk contains disk images of system software and the application

programs that came with your computer. You can make disks from these images using the Floppy Disk Maker application program.

m You can back up an entire floppy disk by copying it to another floppy disk,

or to a hard disk.

m You can use a commercial backup program to copy new and changed files

from a hard disk to another hard disk, to a tape drive, or to a series of floppy disks.

m If your computer is on a network, you can back up files by copying them to

a shared disk on the network.

m You can back up files by copying them from one computer to the other

using SCSI disk mode. (See “Using Your Macintosh PowerBook as a Hard Disk” in the “Connecting SCSI Devices” section in Chapter 4 for more information on SCSI disk mode.)

Installing and Using Application Programs

Usin g “native” application progra ms

Your computer is compatible with nearly all application programs intended for use with Macintosh computers. But certain programs are designed especially for computers with PowerPC microprocessors. (These are sometimes called “native” applications.) You’ll find that these programs take best advantage of your computer’s speed.

Special memory requirements

Some native programs may be slightly larger than other programs and may take up more memory. If you find that you are running out of memory when you use programs designed for PowerPC microprocessors, you can use space on your computer’s hard disk as additional memory. This feature is called

virtual memor y. Your computer was developed to take advantage of the virtual memory feature, and comes with virtual memory turned on. For instructions on how to use or increase hard disk space as memory, see the “Memory” topic of Maci ntosh Guide, available in the Guide (h) menu.

You can also add more memory to your computer, as described in Appendix C.

Shared libraries

Native programs use special files called shared libraries. These files help the programs to run more efficiently, and can be used by more than on e native program simultaneously. Any necessary shared libraries are installed automatically in the System Folder when you install native programs.

If a native program requires a shared library and there is not enough memory available for the shared library, you’ll see a message that the program could not be opened because of insufficient system memory. If this happens, see the “Memory” topic of Macintosh Guide, available in the Guide (h) menu, for instructions on turning on virtual memory.

If a required shared library is missing, you’ll see a message that the program could not be opened because the shared library could not be found. If this happens, follow the directions that came with your program to reinstall the program. If the shared library is still missing, contact the program’s manufacturer for assistance.

Chapter 5

Power sources

Your computer can draw its operating power from two different sources.

Main battery

Your computer came with a lithium ion (LiIon) battery. This battery should provide power for 3–5 hours of work time (you may get longer work time, depending on the Macintosh PowerBook model you have and the battery conservation features you use).

AC power

You can run your computer from a grounded electrical outlet by

plugging in the power adapter.

These power sources are described in more detail in the following sections.

Monitoring the battery charge

There are four ways you can determine the charge level of your battery: m Look in the battery monitor portion of the Control Strip.

For information on the battery monitor, see the “Batteries & Power” topic of Maci ntosh Guide, available in the Guide (h) menu.

m See low-power messages on your display. m Look at the battery level icon next to the clock in the menu bar. m Look at the battery indicator level lights on the battery.

Power Management

Read this chapter for

information about your

Macintosh PowerBook’s battery.

Responding to low-power messages

When the battery runs low, the computer displays a series of low-power messages. The work time remaining after you see the first message varies depending on how you are using the computer. It’s a good idea to act promptly.

What you s ho uld do

When you see a low-power message, you should do the following:

Plug in the power adapter,

Save your work and put the computer to sleep,

then

Replace the empty battery with a charged one within two minutes.

IMPORTANT

Always save your work when you see a low-power message.

What you should know

When the first low-power message appears, the screen dims automatically to save power.

If you continue to work without plugging in the power adapter or changing the battery, the computer displays a second low-power message.

The second message is followed by a third and final message indicating that the computer is about to put itself to sleep. Within a few seconds, the computer goes to sleep automatically to protect the contents of RAM. All activities are interrupted. It’s a good idea to save your work when you see the first two low-power messages to make sure you don’t lose information.

If you continue working until the computer goes to sleep automatically, you can wake it again as soon as you plug in the power adapter or replace the battery with a charged battery.

If you can’t plug in the power adapter, the contents of RAM are retained in sleep for about a day (as long as you don’t remove the battery).

IMPORTANT

Recharge a depleted battery as soon as possible. Leaving a depleted battery in the computer for a length of time (especially i n a hot location, such as the trunk of a car) may damage the battery so that it can’t be recharged. If this happens, you need to replace the battery.

Chapter 6

Using the battery icon

There is a battery icon in the menu bar that tells you the charge left in your battery.

Using the battery level indicator lights

You can tell the charge left in your LiIon battery by looking at the battery level indicator lights on the battery itself. Follow these steps to determine the charge level:

1 Save your work, and then shut down the computer or plug in the power adapter. 2 Pull the battery out of its compartment.

For instructions on removing the battery, see “Removing or Replacing the Battery” later in this chapter.

3 Push the battery level indicator button to activate the battery level indicator lights.

The lights show whether the battery is fully charged, three-four ths charged, one-half charged, one-fourth charged, or empty. The indicator lights remain lit for a few seconds.

Battery level indicator button

Battery level indicator lights

Fully charged 3/4 charged 1/2 charged 1/4 charged

Power Management

The amount of black in the icon indicates the charge level.

When a lightning bolt appears in the icon, the battery is charging.

Recharging the battery

To recharge the battery, plug in the power adapter. (Do not use an external recharger designed for another Macintosh PowerBook model. Macintosh PowerBook 5300 series batteries must be charged inside the computer.)

A lightning bolt icon appears in the battery monitor portion of the Control Strip when the power adapter is plugged in and a battery is recharging.

The battery is recharged regardless of whether you are using the computer, or the computer is off or in sleep.

WARNING

Use only the power adapter that came with your computer. Adapters for other electronic devices (including other portable computers) may look similar, but they may damage your computer.

Power adapter

Power adapter port

Chapter 6

Removing or replacing the battery

To remove or replace the battery, follow these steps:

1 Save your work, and then shut down the computer or put it to sleep, or plug in the

power adapter. 2 Close the display. 3 Press the battery release button on the battery.

4 Pull the battery out of its compartment. 5 Put the battery cap on the battery to protect the battery contacts.

The battery contacts should not be exposed when the battery is out of the

computer.

Battery cap

Always snap the battery cap on the battery when the battery is out of the computer.

1 Press the button on the battery. 2 Slide the battery out.

Power Management

6 If you are inserting another battery, remove the battery cap from the new battery to

expose the contacts, then slide it into the battery compartment.

You cannot insert a battery if the battery cap is still on the battery. You can replace the battery with another LiIon battery or a nickel-metal-hydride (NiMH) battery. Make sure you only use a battery that is designed for your Macintosh PowerBook. You should store the battery cap in case you want to remove and transport the battery later.

7 If you just inserted a new battery, it’s a good idea to plug in the power adapter in case

the battery is not fully charged. You can look at the indicator lights on the battery to see the level of charge.

IMPORTANT

Lithium ion (LiIon) and nickel-metal-hydride (NiMH) batteries contain metals which are hazardous when released in the environment. It is inappropriate, and in some cases unlawful, to throw batteries away with your household or business trash. I nstead of throwing away your spent batteries, dispose of them as described here.

In the United States

Return spent batteries to your Apple-authorized service provider, who will make sure they are included in Apple’s battery recycling program.

Elsewhere

Many locations have government or Apple-sponsored collection and/or recycling programs for spent batteries. Dispose of spent batteries in accordance with the ma ndatory or voluntary battery collection programs in your location. Contact your Apple-authorized service provider for information about the recommended disposal procedures in your area.

Maximizing work time

Your Macintosh PowerBook’s battery can provide 3–5 hours of work time before you need to recharge. The actual work time available depends on which model of Macintosh PowerBook you have, what equipment you’re using with your computer, and what steps you take to conserve power while you work.

For battery conservation tips, see the “Batteries & Power” topic of Macintosh Guide, available in the Guide (h) menu.

Chapter 6

Chapter 7 Tips an d Troubleshooting Chapter 8 Diagnostic Techniques

part

Consult this chapter if you have

questions or experience

problems using your computer.

Tips and Troubleshooting

When you have questions

If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instr uctions on using Macintosh Guide, see Chapter 2 of this manual. If the suggestions in this chapter and Macintosh Guide don’t solve the problem, go to Chapter 8 for instructions on some general diagnostic techniques.

When you run into trouble

While you’re using your computer, you may see a bomb icon or an error message, or you may have a problem such as the pointer (8) “freezing” on the screen. If you have trouble with your computer, take a few minutes to read the information in this chapter and Chapter 8. If your problem is related to a particular procedure, you should also look for information on that procedure in Macintosh Guide, available in the Guide (h) menu. If you are unable to access Macintosh Guide (for example, if your screen is “frozen”), refer to this chapter to see if you can resolve the problem.

This chapter and Chapter 8 describe solutions to problems you may experience with your computer. If the suggestions in these two chapters don’t solve your problem, contact a local Apple-authorized service provider or call the Apple Assistance Center. (See the service and support information that came with your computer for the telephone number.) If your problem is with third-party software or equipment, please call the software or equipment manufacturer for help.

Problems starting up th e computer

The computer doesn’t start up.

m The battery may need recharging. Plug the power cord into a working

outlet and then plug the power adapter into the computer. Let the battery recharge for a few minutes.

m Check that the power cord is plugged i nto a working outlet. If it’s plugged

into a power strip, make sure the power strip is turned on. The power adapter should get warm after being plugged in for 10 minutes. If it is cold, make sure the adapter is securely plugged in and attached to the power cord.

m The screen brightness may be turned down. Adjust the brightness control

(marked with the icon ¤) and contrast control (O), located to the right of the display.

m Make sure the battery is properly seated in its compartment. m Press the reset button (marked with the icon I) on the back panel.

Reset button

Chapter 7

The computer makes an unusual sound at startup.

m If you hear four tones, start up the computer with the Disk Tools disk that

came with your computer. If the computer does not start up, or if the hard disk icon does not appear, the hard disk may need repair. Contact an Apple-authorized service provider or call the Apple Assistance Center. If the hard disk icon does appear, see Chapter 8.

m There may be a problem with the information stored in the area called

parameter RAM (PRAM). Reset the PRAM (also called “zapping the PRAM”).

Resetting the PRAM erases the contents of your RAM disk, if you have one. Resetting the PRAM also restores the default settings in most control panels. After you reset the PRAM, be sure to check any custom settings you made for the desktop pattern, memory, network, AppleTalk, trackpad, power conservation, and so forth. Resetting the PRAM also resets the power manager.

Follow these steps to reset the PRAM:

1. Locate the keys Command (x), Option, P, and R.

2. Make sure the Caps Lock key is not down.

3. Restart your Macintosh. Immediately after hearing the startup sound, press the Command (x), Option, P, and R keys simultaneously.

If you don’t hold down the key combination within 5–10 seconds after you restart, you may need to repeat steps 1–3.

4. Hold down the keys until you hear the startup sound repeat itself three times. Then release the keys.

5. If the computer shuts itself off, press the Power key to turn it back on.

6. When the computer has finished starting up, restore any custom control panel and network settings.

Tips and Troubleshooting

m If you hear eight tones, there may be a problem with a RAM expansion

card. If you installed a RAM expansion card in your computer, check Appendix C to make sure the card is properly installed. If you purchased an expansion card from a third-party manufacturer, contact the manufacturer for help.

See also “The Computer Makes Unusual Sounds” in the section “Other Problems While Working” later in this chapter.

The computer starts up, but the desktop (or Floppy Disk Maker screen) doesn’t appear.

m The screen brightness may be turned down. Adjust the brightness control

(¤) and contrast control (O), located to the right of the display.

m There may be a problem with the display of the wi ndows. Restart the

computer and hold down the Option key until the desktop icons appear. (When the desktop appears, all windows will be closed.)

m The computer may be trying to start up using an external hard disk that

does not contain the correct system software. Disconnect the external hard disk and restart your computer.

m Start the computer, holding down the Shift key until you see the message

“Extensions off” in the Welcome to Macintosh box. If the computer starts up, tur n to Chapter 8 and try the steps given in the section “Checking Your Software Extensions.”

When I start up the computer, I keep seeing a message about making floppy disks.

m The Floppy Disk Maker screen will appear every time you start up your

computer until you make at least a minimum set of disks. It is very important that you make a minimum set in case you ever need to reinstall system software. If you still want to stop the Floppy Disk Maker screen from appearing without making at least a minimum set, you can remove the Floppy Disk Maker alias from the Startup Items folder (in the System Folder).

When I start up the computer, I see a message about the system software.

m The system software on the startup disk you’re using may be incomplete or

damaged, or may be the wrong version. Make sure you’re using the correct disk as a startup disk.

m If you’re sure you’re using the correct startup disk, you may need to reinstall

system software. See “Reinstalling System Software” i n Chapter 8.

Chapter 7

The computer displays a flashing question mark icon.

m This icon usually means that the computer can’t find system software on

any disks attached to the computer. If the computer is connected to any external hard disks, make sure they are turned on. Then restart the computer. If the problem recurs, the hard disk or its system software may be damaged. See Chapter 8.

m Tur n off the computer, disconnect all external devices except the power

adapter, and restar t the computer. If the computer starts up, turn to “Problems with Equipment Connected to Your Computer ” later in this chapter.

The computer freezes or displays an error message during startup.

m Turn off the computer, disconnect all external devices except the power

adapter, and restar t the computer. If the computer starts up, turn to “Problems with Equipment Connected to Your Computer” later in this chapter.

m Start the computer, holding down the Shift key until you see the message

“Extensions off” in the Welcome to Macintosh box. If the computer starts up, tur n to Chapter 8.

About the codes in error messages: The number codes in error messages are used in software development. Sometimes they can help a technician narrow down the source of a problem. However, the codes are usually too general or technical in nature to help you diagnose a problem yourself.

When the computer starts up, a message says there is not enough memory.

m There may not be enough memory to load all the system software

extensions you’ve installed. Restart th e computer, holding down the Shift key until you see the message “Extensions off” i n the Welcome to Macintosh box. Then try the following to increase available memory:

m Reduce the size of the disk cache in the Memory control panel. m If you use a RAM disk, reduce its size or turn it off in the Memory

control panel.

m Remove some of the system software extensions from the Extensions

folder (inside the System Folder).

Tips and Troubleshooting

You n eed to restart the computer for these changes to take effect. m If these suggestions don’t work, you can i ncrease memory by installing a

RAM expansion card in your computer. See Appendix C for information.

The computer won’t restart.

m If the computer freezes, you can try to “force” the program you’re using

to quit by simultaneously pressing the keys Command (x), Option, and Esc on your keyboard. T h en click Force Quit in the dialog box that appears. (Note: Unsaved changes in your current documents will b e lost.) Immediately save all open documents, quit all other open programs, and restart the computer.

m Press the reset button (marked with the icon I) on the back panel.

Note: You will lose any work you have not saved.

m If the problem recurs, reset the parameter RAM (see “The Computer

Makes an Unusual Sound at Startup,” in the section “Problems Starting Up the Computer” earlier i n this chapter). If the problem still occurs, see Chapter 8.

Every time the computer starts up, it rebuilds the desktop.

m There may be a folder on your hard disk that has the same name as a file

the computer uses to keep track of i nformation on your disks. Manually search for a folder named “Desktop” or “Desktop file.” If you find one, rename it “Storage.” Th en restar t the computer. (Do not use the Find File feature to search for the desktop file. It may find it but you may not be able to access it.)

When the computer starts up, no icons appear in the windows, and the pointer alternates between an arrow and a wristwatch, or an empty flashing box appears.

m There is a problem with the display of windows. Restart the computer,

holding down the Option key until the desktop icons appear. (When the desktop appears, all windows will be closed.)

When I start up the computer, the display lights up for a moment, then shuts down.

m Make sure you are using the correct power adapter for your

computer model.

Chapter 7

Problems working with programs

The computer freezes or displays a system error message.

m There may be a temporary software problem. To reset the computer, try the

following suggestions in order until the computer starts up normally:

1. If the computer freezes, you can try to quit the program you’re using by pressing the keys Command (x), Option, and Esc on your keyboard. Click Force Quit in the dialog box that appears. (You’ll lose unsaved changes in that program’s documents.)

Immediately save all open documents a nd quit all open programs, then restart the computer.

2. If you see a message about a system er ror, press the reset button (marked with the I icon) on the back of your Macintosh PowerBook to restart the computer.

3. Reset the PRAM (see “Th e Computer Makes Unusual Sounds at Startup” in the section “Problems Starting Up the Computer” earlier in this chapter for instructions.)

m If the problem recurs, it may involve one or more of your application

programs. See “The Computer Exhibits Odd Behavior, Such as Many Unexplain ed System Failures,” next.

The computer exhibits odd behavior, such as many unexplained system failures.

m Check for multiple System Folders on your startup disk, using the Find File

command. Throw away extra System Folders (but do not throw away any System Folders from your RAM Disk Backup folder). The System Folder that your computer is using has a small computer icon on it.

m Check for viruses on all your disks, using a virus-detection program.

Eliminate any viruses the program finds.

Tips and Troubleshooting

m If a problem recurs when you are using a particular program, try the

following: m Consult the documentation that came with the program to make sure you

are using it correctly.

m Check for multiple copies of the program on your hard disk. Use the Get

Info command to check the programs’ version numbers. Keep one copy of the latest version and throw away all other copies.

m Reinstall the program from a known good source (such as the original

program disks or the installer disks you made with Floppy Disk Maker).

m Increase the program’s memory. Quit the program, select its icon, choose

Get Info from the File menu, and type a larger number i n the Preferred Size box.

m Contact the ma nufacturer or vendor of the program to find out whether

the program contains software errors or “bugs” and whether an upgrade is available.

m Check that the program is compatible with System 7.5 (see the program’s

documentation, or contact the manufacturer or vendor).

m Make sure your control pan els and system software extensions

(especially any that you recently added) are compatible with your programs. See Chapter 8.

A program won’t open.

m The application program may already be open. Check the Applications

menu to see what programs are running.

m There may not be enough memory available to open the program. Quit any

programs you’re not using and try again. If that doesn’t work, try restarting the computer.

m If the program is on a floppy disk, make sure the disk is unlocked. (You

unlock a disk by slidi ng the tab at the corn er of the disk so that it covers the hole.)

m The program may be damaged, or it may not be compatible with PowerPC

technology. Check to make sure the software is PowerPC compatible, and install it from a known good source (such as the original program disks).

m Contact the ma nufacturer or vendor of the program to see if the program is

compatible with System 7.5.

Chapter 7

A program suddenly quits or disappears, or a message says a program has quit.

m There may be a temporary software problem. Restart the computer, then

try opening the program again.

m The program may have run out of memory. See the suggestions in “A

Message Says There is Not Enough Memory,” next.

m If the problem occurs when you are trying to print, there may not b e

enough memory for printing.

m Contact the ma nufacturer or vendor of the program to see if the program

contains software errors or “bugs” and if it is compatible with the version of system software you’re using.

A message says there is not enough memory.

m There may be a temporary software problem. Save your work, quit all open

programs, and restart the computer. If you can’t use the Restart command, see the suggestions in “Th e Computer Freezes or Displays a System Error Message,” earlier in this section.

m If you get this message when you are trying to open or use a program,

follow these steps:

1. Choose About This Macintosh from the Apple (K) menu. Take note of the number in the “Largest Unused Block” section. This number tells you how much memory is available to open programs.

2. Quit the program if it’s open, select its icon, and choose Get Info from the File menu. Take note of the numbers in the Minimum Size and Preferred Size boxes.

3. If the number in the Mi nimum Size box is larger than th e largest unused block, not enough memory is available to use this program. To free memory, quit open programs or restart the computer. You can also type a smaller number in the Minimum Size box if you want to open the program using less memory. (But some programs don’t work well if you assign them less memory.)

4. If the number in the Preferred Size box is smaller than the largest unused block, you may need to assign more memory to the program. (A program may need more memory if you are worki ng with complex documents.) Type a larger number in the Preferred Size box.

Tips and Troubleshooting

m If you frequently want to open more programs than memory allows, try

the following: m Use the Memory control panel to reduce the size of the disk

cache or remove or reduce the size of your RAM disk.

m Install a RAM expansion card in your computer. See Appendix C for

instructions.

When I try to open a document, a message says the program can’t be found.

m The document may have been created with a program that is not on your

hard disk, or with a different version of the program.

m You can also open a document from within a program by using the Open

command in the File menu. For more information, see the documentation that came with your programs.

m If you know the correct program is on your hard disk, there may be a

problem with the information that the computer uses to keep track of files. Restart the computer and hold down the Command (x) and O ption keys until you see a message asking if you want to rebuild the desktop. Release the keys and click OK.

Note: If you have Macintosh Easy Open installed, you must use the Extensions Manager control panel to turn off all extensions except the Macintosh Easy Open control panel, and then follow the steps given above to rebuild your desktop.

A window has disappeared.

m Another open window may be covering the one you’re looking for. Move,

resize, close, or hide windows until you see the one you want.

m The program the window is associated with may be hidden. Choose Show

All from the Application menu, then click the window you want, or choose the program from the Application menu.

Chapter 7

Apple 5300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Part I

Par t II

Par t III