APC AP9619, AP9618 User Manual

Network Management Card
AP9617
AP9618
AP9619
Installation and
Quick-Start Manual
®
This manual is available in English on the enclosed CD.
Dieses Handbuch ist in Deutsch auf der beiliegenden CD-ROM verfügbar.
Este manual está disponible en español en el CD-ROM adjunto.
Ce manuel est disponible en français sur le CD-ROM ci-inclus.
Questo manuale è disponibile in italiano nel CD-ROM allegato.
Contents
How to Avoid Equipment Damage . . . . . . . . . . . . 1
Disconnect UPS power 1
Disconnect chassis power 1
How to Recover from a Lost Password . . . . . . . . . 2
Preliminary Information . . . . . . . . . . . . . . . . . . . . 3
New standard features 3
Existing features 3
AP9618 features 3
AP9619 features 3
AP9618U and AP9619U upgrade kits 4
Integrated Environmental Monitor feature (AP9618
and AP9619) 4
Internal analog modem feature (AP9618) 4
Related documents 4
Inventory 5
Receiving and inspection 5
Please Recycle 5
Installation in a UPS . . . . . . . . . . . . . . . . . . . . . . . 6
Overview 6
Step 1: Turn off all power (Smart-UPS or Matrix-UPS) 6
Step 2: Install the Network Management Card 7
Expansion/Triple Chassis Installation . . . . . . . . . . . 8
Overview 8
When to use the AC adapter (AP9505) 8
Step 1: Disconnect the chassis from all power 8
Step 2: Install the Network Management Card 9
Installation and Quick Start Manual
Contents
Quick Configuration . . . . . . . . . . . . . . . . . . . . . . 10
Overview 10
TCP/IP configuration methods 10
APC Management Card Wizard 11
BOOTP & DHCP configuration 11
Local access to the control console 14
Remote access to the control console 15
Control console 16
How to Access a Configured Network Management
Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overview 17
Web interface 17
Telnet 17
SNMP 17
FTP 18
APC Management Card Wizard 18
Analog modem (AP9618) 18
2 Installation and Quick Start Manual
How to Avoid Equipment Damage
Disconnect UPS power
You do not need to turn off a Symmetra® or a Silcon™ model UPS to install the Management Card.
Damage to the UPS or APC Network Management Card (AP9617 or AP9618) can result if you do not remove all AC and DC power from a Smart-UPS
®
, Expansion Chassis, or a Triple
Caution
or Matrix-UPS Expansion Chassis before you install the Management Card.
Smart-UPS
1. Turn off the equipment that connects to the UPS.
2. Disconnect the UPS from its AC input source.
3. Press the OFF button on the UPS for approximately five seconds to turn off the DC (battery) power.
Matrix-UPS
1. Turn off the equipment that connects to the UPS.
2. Turn off the circuit breaker on the rear panel of the UPS.
®
Disconnect chassis power
Make sure that any Expansion Chassis or Triple Expansion Chassis is disconnected from all power: disconnect the chassis cable from the
UPS and, if the AC-to-DC Adapter (AP9505)
option is used, disconnect the adapter from the chassis.
Installation and Quick-Start Manual 1
How to Recover from a Lost Password
You can use a local computer, a computer that connects to the Management Card through the serial port at the Management Cards UPS, Expansion Chassis, or Triple Expansion Chassis, to access the control console.
1. Select a serial port at the local computer and disable any service that uses that port.
2. Unless an APC smart-signaling cable (940-0024 or 940-
1524) is already connected to the selected port, connect the smart-signaling cable that came with the Management Card to the selected port and to the serial port at the Management Cards UPS or chassis.
3. Run a terminal program (such as HyperTerminal) and configure the selected port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.
4. Press
5. Press the reset button on the Management Card.
6. Press
7. Select System in the Control Console menu and User
8. Select Administrator and follow the on-screen
9. Press
ENTER to display the User Name prompt.
ENTER and use apc for the User Name and
Password. (If you take longer than 30 seconds to log on, you will need to repeat steps 4 and 5.)
Manager in the System menu.
instructions to change the User Name and Password settings, both of which are now defined as apc.
CTRL-C and log off.
Reconnect any cable disconnected in step 2, and restart any service disabled in step 1.
Note
2 Installation and Quick-Start Manual
Preliminary Information
New standard features
The AP9617, AP9618, and AP9619 Management Cards include the following new features:
Generates system log (Syslog) messages
Allows using a dynamic host configuration protocol
(DHCP) server to provide the TCP/IP values a Network Management Card needs for network communication
Existing features All Network Management Cards still include the following
standard features:
Detects 10/100
Provides a data log accessible by
Provides
Provides support for the
Mbps connection speeds
FTP or a Web browser
UPS scheduling features
APC PowerChute Network
Shutdown utility
Provides an event log which is accessible by Telnet, or a Web browser
Generates Email notifications for
Limits
SNMP traps and Email notifications based on the
UPS or system events
severity level of the events
Allows using the
APC Management Card Wizard to
configure multiple Management Cards simultaneously over the network
Provides support for
Provides
UPS-specific application modules based on the
APC Silcon UPS models
Management Cards hardware platform, and the application module’s
FTP,
AP9618 features The AP9618 Network Management Card EM/MDM includes
the analog modem and Integrated Environmental Monitor features described on page 4.
AP9619 features The AP9619 Network Management Card EM includes the
Integrated Environmental Monitor features described on page 4; the AP9619 does not include the analog modem feature.
Installation and Quick-Start Manual 3
Preliminary Information
AP9618U and AP9619U upgrade kits
Integrated Environmental Monitor feature (AP9618 and AP9619)
Internal analog modem feature (AP9618)
You can use an AP9618U kit to convert an AP9617 Network Management Card EX or an AP9619 Network Management Card EM into an AP9618 Network Management Card EM/ MDM.
You can use an AP9619U kit to convert an AP9617 Network Management Card EX into an AP9619 Network Management Card EM.
The AP9618 and AP9619 Management Cards include an Integrated Environmental Monitor that provides the following features:
A temperature/humidly probe
Two input contacts
Two-position output relay
In addition to the Integrated Environmental Monitor, an AP9618 or AP9619 Management Card can still monitor and manage an external Environmental Monitoring Unit or Environmental Monitoring Card.
An AP9618 Network Management Card EM/MDM has an internal analog modem that provides for the following out-of­band communication:
Dial-out notifications for APCs Remote Monitoring Service (RMS)
Dial-in access to the Management Cards Console Interface
Related documents
The APC Network Management Card utility CD contains the following documentation:
Network Management Card User’s Guide (.\doc\usrguide.pdf)
Management Card Addendum (.\doc\addendum.pdf)
PowerNet
®
Management Information Base (MIB)
Reference Guide (.\doc\mibguide.pdf)
CD-ROM contents file (.\content.txt)
Network Management Card Release Notes (.\relnotes.txt)
Installation instructions in text format (.\install.txt)
Troubleshooting documents (.\trouble\*.*)
4 Network Management Card
Preliminary Information
Inventory
Receiving and inspection
The Management Card package includes the following items:
This Installation and Quick Start Guide
Network Management Card
APC Network Management Card utility CD
Smart-signaling cable
Installation of Multiple Management Cards sheet
Declaration of Conformity
Warranty registration form
Network Management Card quality assurance test slip
Save the assurance test slip. The slip contains the
MAC address that you may need when
performing the procedures outlined in “Quick
Note
Configuration on page 10.
Inspect the package and contents for shipping damage, and make sure that all parts were sent. Report any damage immediately to the shipping agent, and report missing contents, damage, or other problems immediately to APC or your APC reseller.
The Network Management Card is sensitive to static electricity. When handling the Management Card, touch only the end plate while using one or more of these electrostatic-
Caution
discharge devices (ESDs): wrist straps, heel straps, toe straps, or conductive shoes.
Please Recycle
The shipping materials are recyclable. Please save them for later use, or dispose of them appropriately.
APC management products, including the Network Management Card, contain removable, lithium coin-cell batteries. When discarding these batteries, you must follow local rules for recycling.
Installation and Quick-Start Manual 5
Installation in a UPS
Overview You can install the Management Card in a card slot in a
Smart-UPS, Matrix-UPS, or Symmetra. For a Silcon UPS, the Management Card installs in a Silcon Triple Expansion Chassis (AP9604S).
Step 1: Turn off all power (Smart-UPS or Matrix-UPS)
You do not need to turn power off for a Symmetra UPS.
Damage to the UPS or Management Card can
Caution
result if you do not remove all from a Smart-UPS or Matrix-UPS model UPS.
AC and DC power
Smart-UPS
1. Turn off the equipment that connects to the UPS.
2. Disconnect the UPS from its AC input source.
3. Press the OFF button on the UPS for approximately five seconds to turn off the DC (battery) power.
Matrix-UPS
1. Turn off the equipment that connects to the UPS.
2. Turn off the circuit breaker on the rear panel of the UPS.
6 Installation and Quick-Start Manual
Installation in a UPS
Step 2: Install the Network Management Card
If you are installing the Management Card in a Symmetra UPS that uses more than one
APC management product, see
Installation of Multiple Management Cards, a copy of which came with the Management Card. You must install the APC management products in the correct order for them to operate properly.
The Network Management Card is sensitive to static electricity. When handling the Management Card, touch only the end plate while using one or more of these electrostatic-
Caution
discharge devices (ESDs): wrist straps, heel straps, toe straps, or conductive shoes.
1. Use the same screws that hold the slot cover in place to secure the Management Card in the
UPS card slot.
2. Connect a network interface cable to the 10/100Base-T network connector on the Management Card.
3. Reconnect the
4. Turn on the
UPS to its input power source.
UPS.
5. See Quick Configuration on page 10.
ModemModemProbe
Installation and Quick-Start Manual 7
Expansion/Triple Chassis Installation
Overview Use an Expansion Chassis or a Triple Expansion Chassis if the
UPS has no card slot available.
Use only a Silcon Triple Expansion Chassis (AP9604S) with a Silcon UPS.
Note
The Management Card installs in the chassis and communicates with the between the chassis and the
UPS through the cable connection
UPS.
When to use the
AC adapter
(AP9505)
Step 1: Disconnect the chassis from all power
Use the optional AC adapter with a chassis under the following circumstances:
To connect the chassis to an independent
AC input so
that the Management Card can continue to operate if the
UPS is turned off or fails.
To provide the
APC management products mounted in a
Triple Expansion Chassis with more current than the
UPS can provide through the UPS-to-chassis cable.
A Silcon UPS provides up to 500 mA.A Matrix-UPS, Smart-UPS, or Symmetra provides up
to 200 mA.
For information about the current requirements for
APC
management products, do the following:
a. Go to APC’s Support page (www.apc.com/support).
b. Click the Knowledge Base link in the “Search the
Knowledge Base section.
c. Use current draw” as your search phrase.
d. Select the “Recommended connection order and
power requirements for APC SmartSlot accessories document.
Make sure that the chassis is disconnected from any power source: Disconnect the chassis cable from the UPS uses an
AC adapter, disconnect that adapter from the
UPS and, if the
chassis.
8 Installation and Quick-Start Manual
Expansion/Triple Chassis Installation
Step 2: Install the Network Management Card
If the UPS uses more than one APC management product, see Installation of Multiple Management Cards, a copy of which came with the Management Card. You must install the APC management products in the correct order for them to operate properly.
The Network Management Card is sensitive to static electricity. When handling the Management Card, touch only the end plate while using one or more of these electrostatic-
Caution
discharge devices (ESDs): wrist straps, heel straps, toe straps, or conductive shoes.
1. If a cable is connected to the serial port at the UPS or chassis, stop the APC service that uses that serial connection and disconnect the cable.
2. If you are installing a chassis, connect the chassis to the UPS serial port.
3. Use the same screws that hold the expansion slot cover in place to secure the Management Card in the chassis slot.
4. Connect a network interface cable to the Management Cards 10/100Base-T network connector.
5. If you are using the
AC Adapter (AP9505):
a. Connect the adapter to the chassis.
b. Connect the adapter to an independent
AC input so
that the Management Card can continue to operate if the
UPS is turned off or fails.
6. If you disconnected a cable in step 1, reconnect that cable to the serial port at the chassis, and restart the associated APC service.
7. See Quick Configuration on page 10.
ModemModemProbe
8
Installation and Quick-Start Manual 9
Quick Configuration
Overview You must configure the following TCP/IP settings before the
Management Card can operate on a network:
The
IP address of the Management Card
The subnet mask
The default gateway
If a default gateway is unavailable, use the
IP address of a computer located on the
same subnet as the Management Card that is usually running. The Management Card uses the default gateway to test the network when traffic is very light. See “Wa tc hd og
Note
Features in the Introduction of the Network Management Card User’s Guide (.\doc\usrguide.pdf) for more information about the watchdog role of the default gateway.
TCP/IP configuration methods
Use one of the following methods to define the TCP/IP settings needed by the Management Card:
The APC Management Card Wizard (see APC Management Card Wizard on page 11)
A DHCP or BOOTP server (see BOOTP & DHCP configuration on page 11)
A local computer (see Local access to the control console on page 14)
A networked computer (see Remote access to the control console” on page 15)
10 Installation and Quick-Start Manual
Quick Configuration
APC Management Card Wizard
BOOTP & DHCP configuration
You can use the APC Management Card Wizard at a Windows 95, Windows 98, Windows NT 4.0, or Windows 2000 computer to configure a Management Card.
To configure multiple Management Cards, or to configure a Management Card from a configuration file, see the Management Card Addendum (.\doc\addendum.pdf).
1. Follow the on-screen instructions to install the Wizard from the APC Network Management Card utility CD.
2. Launch the Wizard, when prompted, or, if prompted to restart the computer, access the Wizard from the Start menu after the computer has restarted.
3. Wait for the Wizard to discover the unconfigured Management Card, then follow the on-screen instructions.
If you leave the Start a Web browser when finished option enabled, you can use
apc for
both the User Name and Password to access
Note
the Management Card through your browser.
The Boot Mode setting, a TCP/IP option in the Management Cards Network menu, identifies how the TCP/IP settings will be defined. The possible settings are Manual, DHCP only, BOOTP only, and DHCP&BOOTP (the default setting).
The DHCP&BOOTP setting assumes that a properly configured DHCP or BOOTP server is available to provide TCP/IP settings to APC Network Management Cards. If these servers are unavailable, see APC Management Card
Note
Wizard on page 11, Local access to the control console on page 14, or “Remote access to the control console” on page 15 to configure the needed TCP/IP settings.
With Boot Mode set to DHCP&BOOTP, the Management Card attempts to discover a properly configured server. It first searches for a BOOTP server, then a DHCP server, and repeats this pattern until it discovers a BOOTP or DHCP server.
For more information about using a server to configure a Management Cards TCP/IP settings, see BOOTP on page 12 or DHCP on page 13.
Installation and Quick-Start Manual 11
Quick Configuration
BOOTP. You can use an RFC951-compliant BOOTP server to configure the TCP/IP settings the Management Card needs.
1. Enter the Management Card’s
MAC and IP addresses, the
subnet mask, and default gateway settings, and an optional Bootup File Name in the
BOOTPTAB file of the BOOTP
server.
See the Network Management Card Quality Assurance slip for the
MAC address.
2. When the Management Card reboots, the provides it with the
TCP/IP settings.
BOOTP server
– If you specified a bootup file name, the Management
Card will attempt to transfer that file from a
FTP server residing on the BOOTP server. The
TFTP or
Management Card will assume all settings specified in the bootup file.
– If you did not specify a bootup file name, the
Management Card can be configured remotely by using Telnet or by using the Web interface: User Name and Password are both
apc, by default.
You must use the APC Management Card Wizard or the
APC initialization
(*.ini) text-to-binary configuration (*.cfg) conversion utility, i2c300, to create the bootup file. To create a bootup file, see the
BOOTP section in the
Management Card Addendum (.\doc\addendum.pdf).
12 Network Management Card
Quick Configuration
DHCP. You can use a RFC2131/RFC2132-compliant DHCP server to configure the TCP/IP settings the Management Card needs.
This section briefly summarizes the Management Card communication with a DHCP server. For more detail about how a DHCP server is used to configure the network settings for a Management Card, see
DHCP Configuration in the Network
Management Card User’s Guide
(.\doc\usrguide.pdf).
1. A Management Card sends out a DHCP request that use the following to identify itself:
A Vendor Class Identifier (APC by default) A Client Identifier (by default, the Management Cards
MAC address value)
– A User Class Identifier (by default, the identification of
the Management Card’s application firmware)
2. A properly configured DHCP server responds with a DHCP offer that includes all of the settings that the Management Card needs for network communication. The DHCP offer also includes the Vendor Specific Information option (DHCP option 43). By default, the Management Card will ignore DHCP offers that do encapsulate the APC cookie in the Vendor Specific Information option using the following hexidecimal format:
Option 43 = 01 04 31 41 50 43
where
the first byte (01) is the codethe second byte (04) is the lengththe remaining bytes (31 41 50 43) are the APC
cookie
Refer to your DHCP server documentation for information about adding code to the Vendor Specific Information option. To disable the APC cookie requirement, see Local access to the control console on page 14 or “Remote access to the control console on page 15 to change the control consoles DHCP Cookie Is setting, an Advanced option in the TCP/IP menu.
Installation and Quick-Start Manual 13
Quick Configuration
Local access to the control console
You can use a local computer, a computer that connects to the Management Card through the serial port at the Management Cards UPS, Expansion Chassis, or Triple Expansion Chassis, to access the control console.
1. Select a serial port at the local computer and disable any service that uses that port.
2. Unless an APC smart-signaling cable (940-0024 or 940-
1524) is already connected to the selected port, connect the smart-signaling cable that came with the Management Card to the selected port and to the serial port at the Management Cards UPS or chassis.
3. Run a terminal program (such as HyperTerminal) and configure the selected port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.
4. Press
ENTER to display the User Name prompt.
5. Use apc for the User Name and Password.
6. See Control console” on page 16 to finish the configuration.
14 Network Management Card
Quick Configuration
Remote access to the control console
From any computer on the same subnet as the Management Card, you can use ARP and Ping in a process known as gleaning, to assign an IP address to a Management Card, and then use Telnet to access that Management Card’s control console and configure the needed TCP/IP settings.
After a Management Card has its IP address configured, you can use Telnet, without first using
Note
1. Use
ARP and Ping, to access that Management Card.
ARP to define an IP address for the Management
Card, and use the Management Card’s ARP command. For example, to define an
MAC address in the
IP address of
159.215.15.141 for a Management Card that has a
MAC
address of 00 c0 b7 63 9f 67, use one of the following commands:
– Windows command format:
arp -s 159.215.15.141 00-c0-b7-63-9f-67
LINUX command format:
arp -s 159.215.15.141 00:c0:b7:63:9f:67
The Network Management Card quality assurance test slip lists the
MAC address.
2. Use Ping with a size of 113 bytes to assign the IP address defined by the ARP command. For the IP address defined in step 1, use one of the following Ping commands:
– Windows command format:
ping 159.215.15.141 -l 113
LINUX command format:
ping 159.215.15.141 -s 113
3. Use Telnet to access the Management Card at its newly assigned
IP address. For this example, use this command:
telnet 159.215.15.141
4. Use apc for both the User Name and Password.
5. See Control console” on page 16 to finish the configuration.
Installation and Quick-Start Manual 15
Quick Configuration
Control console
After you log on at the control console, as described in either Local access to the control console on page 14 or Remote access to the control console on page 15:
1. Choose Network from the Control Console menu.
2. Choose
3. If necessary, change the
4. Set the System
TCP/IP from the Network menu.
Boot Mode setting to Manual.
IP, Subnet Mask and Default Gateway
address values.
5. Press
CTRL-C to exit to the Control Console menu.
6. Log out (option 4 in the Control Console menu) to have the changes take effect.
If you disconnected a cable during the procedure described in Local access to the control console” on page 14, reconnect that
Note
cable and restart the associated service.
16 Network Management Card
How to Access a Configured Network Management Card
Overview Once the Management Card is running on your network, you
can use several different interfaces to access the Management Card.
For more information about how to use the interfaces identified here, see the Network Management Card User’s Guide
Note
(.\doc\usrguide.pdf) and the Management Card Addendum (.\doc\addendum.pdf).
Web int erfac e You can use Internet Explorer 5.0 (and higher) or Netscape
4.0.8 (and higher) browsers to configure Management Card options, or to view the Event log.
1. Address the Management Card by its IP address or DNS name (if configured).
2. Enter the User Name and Password (apc by default).
Teln e t You can use Telnet to access a Management Cards control
console from any computer on the same subnet.
1. At a command prompt, type telnet <address
press
<address
DNS name (if configured).
ENTER at a command prompt, where
> is the Management Cards IP address or
> and
2. Enter the User Name and Password (apc by default).
SNMP After you add the PowerNet MIB to a standard SNMP MIB
browser, you can use that browser for
SNMP access to a
Management Card. The default read community name is public; the default read/write community name is private.
®
Installation and Quick-Start Manual 17
How to Access a Configured Network Management Card
FTP
APC Management Card Wizard
Analog modem (AP9618)
You can use FTP (enabled by default) to download new firmware to a Management Card, or to access a copy of a Management Card’s event or data logs.
1. At a command prompt, type ftp address and press
ENTER, where address is the Management Cards IP
address.
2. Enter the User Name and Password (
apc by default).
You can use the APC Management Card Wizard to configure multiple Management Cards over the network.
The AP9618 Network Management Card EM/MDM has an internal analog modem you can use for dial-in access to its Management Cards control console.
18 Network Management Card
Radio Frequency Interference
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority
War n in g
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. The user will bear sole responsibility for correcting such interference.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
a
to operate this equipment.
®®®®
APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of the following ways:
Visit the access documents in the requests.
www.apc.com (Corporate Headquarters)
www.apc.com/support/
Contact an
Regional centers:
APC Web site to find answers to frequently asked questions (FAQs), to
APC Knowledge Base, and to submit customer support
Connect to localized
APC Web sites for specific countries, each of which
provides customer support information.
Global support with
FAQs, knowledge base, and e-support.
APC Customer Support center by telephone or e-mail.
APC headquarters U.S.,
Canada
(1)(800) 800-4272 (toll free)
Latin America (1)(401) 789-5735 (USA)
Europe, Middle East, Africa (353)(91) 702020 (Ireland)
Japan (03)5434-2021 Guidance 3
Local, country-specific centers: go to www.apc.com/support/contact for
contact information.
Contact the
APC representative or other distributor from whom you purchased your APC
product for information on how to obtain local customer support.
Entire contents copy right © 2002 American Power Conversion. All rights
reserved. Reproduction in whole or in part without permission is prohibited. APC, the APC logo, Smart-UPS, Matrix-UPS, Symmetra, Silcon, PowerNet, and PowerChute are trademarks of American Power Conversion Corporation
and may be registered in some jurisdictions. All other trademarks, product
names, and corporate names are the property of their respective owners and are
used for informational purposes only.
990-7142A 04/2002
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