APC AP9617 User Manual

Network Management Card
AP9617
AP9618
AP9619
Installation and
Quick-Start Manual
®
How to Avoid Equipment Damage
You do not need to turn off a Symmetra® or a Silcon™ model UPS to install the Management Card.
Damage to the UPS or APC Network Management Card (AP9617 or AP9618) can result if you do not remove all AC and DC power from a Smart-UPS® or Matrix-UPS®, Expansion Chassis, or a Triple
Caution
Expansion Chassis before you install the Management Card.
Smart-UPS
1. Turn off the equipment that connects to the UPS.
2. Disconnect the UPS from its AC input source.
3. Press the OFF button on the UPS for approximately five seconds to turn off the DC (battery) power.
Matrix-UPS
1. Turn off the equipment that connects to the UPS.
2. Turn off the circuit breaker on the rear panel of the UPS.
Disconnect chassis power
Make sure that any Expansion Chassis or Triple Expansion Chassis is disconnected from all power: disconnect the chassis cable from the
and, if the AC-to-DC Adapter (AP9505)
UPS
option is used, disconnect the adapter from the chassis.
How to Recover from a Lost Password
You can use a local computer, a computer that connects to the Management Card through the serial port at the Management Card’s UPS or expansion chassis, to access the Control Console.
1. Select a serial port at the local computer and disable any service that uses that port.
2. Unless an APC smart-signaling cable (940-0024 or 940-
1524) is already connected to the selected port, connect the smart-signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card’s UPS or chassis.
3. Run a terminal program (such as HyperTerminal) and configure the selected port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.
4. Press
5. Press the reset button on the Management Card.
6. Press
7. Select System in the Control Console menu and User
8. Select Administrator and follow the on-screen
9. Press
E
to display the User Name prompt.
NTER
and use apc for the User Name and
NTER
E
Password. (If you take longer than 30 seconds to log on, you will need to repeat steps 4 and 5.)
Manager in the System menu.
instructions to change the User Name and Password settings, both of which are now defined as apc.
and log off.
TRL
C
-C
Note
Reconnect any cable disconnected in step 2, and restart any service disabled in step 1.
Preliminary Information
New standard features
Existing features
The AP9617, AP9618, and AP9619 Management Cards include the following new features:
• Generates system log (Syslog) messages
• Allows using a dynamic host configuration protocol (DHCP) server to provide the TCP/IP values a Network Management Card needs for network communication
All Network Management Cards still include the following standard features:
• Detects 10/100
• Provides a data log accessible by
• Provides
• Provides support for the
Mbps
connection speeds
UPS
scheduling features
FTP
or a Web browser
PowerChute Network
APC
Shutdown utility
• Provides an event log which is accessible by Telnet, or a Web browser
• Generates Email notifications for
• Limits
traps and Email notifications based on the
SNMP
UPS
or system events
severity level of the events
• Allows using the
Management Card Wizard to
APC
configure multiple Management Cards simultaneously over the network
• Provides support for
• Provides
UPS
APC
Silcon UPS models
-specific application modules based on the Management Card’s hardware platform, and the application module’s
FTP
,
AP9618 features
AP9619 features
The AP9618 Network Management Card EM/MDM includes the analog modem and Integrated Environmental Monitor features described on page 4.
The AP9619 Network Management Card EM includes the Integrated Environmental Monitor features described on page 4; the AP9619 does not include the analog modem feature.
Preliminary Information
AP9618U and AP9619U upgrade kits
Integrated Environmental Monitor feature (AP9618 and AP9619)
Internal analog modem feature (AP9618)
You can use an AP9618U kit to convert an AP9617 Network Management Card EX or an AP9619 Network Management Card EM into an AP9618 Network Management Card EM/ MDM.
You can use an AP9619U kit to convert an AP9617 Network Management Card EX into an AP9619 Network Management Card EM.
The AP9618 and AP9619 Management Cards include an Integrated Environmental Monitor that provides the following features:
• A temperature/humidly probe
• Two input contacts
• Two-position output relay
In addition to the Integrated Environmental Monitor, an AP9618 or AP9619 Management Card can still monitor and manage an external Environmental Monitoring Unit or Environmental Monitoring Card.
An AP9618 Network Management Card EM/MDM has an internal analog modem that provides for the following out-of­band communication:
• Dial-out notifications for APC’s Remote Monitoring Service (RMS)
• Dial-in access to the Management Card’s Console Interface
Related documents
The APC Network Management Card utility CD contains the following documentation:
Network Management Card User’s Guide (.\doc\usrguide.pdf)
Management Card Addendum (.\doc\addendum.pdf)
PowerNet
®
Management Information Base (
MIB)
Reference Guide (.\doc\mibguide.pdf)
CD-ROM
contents file (.\content.txt)
Network Management Card Release Notes (.\relnotes.txt)
• Installation instructions in text format (.\install.txt)
• Troubleshooting documents (.\trouble\*.*)
Installation in a UPS
Overview
Step 1: Turn off all power (Smart-UPS or Matrix-UPS)
You can install the Management Card in a card slot in a Smart-UPS, Matrix-UPS, or Symmetra. For a Silcon UPS, the Management Card installs in a Silcon Triple Expansion Chassis (AP9604S).
You do not need to turn power off for a Symmetra UPS.
Damage to the
UPS
or Management Card can
result if you do not remove all AC and DC power
Caution
from a Smart-UPS or Matrix-UPS model UPS.
Smart-UPS
1. Turn off the equipment that connects to the UPS.
2. Disconnect the UPS from its AC input source.
3. Press the OFF button on the UPS for approximately five seconds to turn off the DC (battery) power.
Matrix-UPS
1. Turn off the equipment that connects to the UPS.
2. Turn off the circuit breaker on the rear panel of the UPS.
Installation in a UPS
Step 2: Install the Network Management Card
If you are installing the Management Card in a Symmetra UPS that uses more than one
APC
management product, see Installation of Multiple Management Cards, a copy of which came with the Management Card. You must install the APC management products in the correct order for them to operate properly.
The Network Management Card is sensitive to static electricity. When handling the Management Card, touch only the end plate while using one or more of these electrostatic-
Caution
discharge devices (ESDs): wrist straps, heel straps, toe straps, or conductive shoes.
1. Use the same screws that hold the slot cover in place to secure the Management Card in the
UPS
card slot.
2. Connect a network interface cable to the 10/100Base-T network connector on the Management Card.
3. Reconnect the
4. Turn on the
UPS
to its input power source.
.
UPS
5. See “Quick Configuration” on page 10.
ModemModemProbe
Expansion/Triple Chassis Installation
Overview
When to use the
AC
adapter
(AP9505)
Use an Expansion Chassis or a Triple Expansion Chassis if the UPS has no card slot available.
Use only a Silcon Triple Expansion Chassis (AP9604S) with a Silcon UPS.
Note
The Management Card installs in the chassis and communicates with the between the chassis and the
UPS
through the cable connection
UPS
.
Use the optional AC adapter with a chassis under the following circumstances:
• To connect the chassis to an independent AC input so that the Management Card can continue to operate if the
UPS
is turned off or fails.
• To provide the
APC
management products mounted in a
Triple Expansion Chassis with more current than the
can provide through the
UPS
-to-chassis cable.
UPS
– A Silcon UPS provides up to 500 mA. – A Matrix-UPS, Smart-UPS, or Symmetra provides up
to 200 mA.
For information about the current requirements for
APC
management products, do the following:
a. Go to APC’s Support page
b. Click the Knowledge Base link in the “Search the
Knowledge Base” section.
c. Use “current draw” as your search phrase.
d. Select the “Recommended connection order and
power requirements for APC SmartSlot accessories” document.
Step 1: Disconnect the chassis from all power
Make sure that the chassis is disconnected from any power source: Disconnect the chassis cable from the
UPS
and, if the UPS uses an AC adapter, disconnect that adapter from the chassis.
Expansion/Triple Chassis Installation
Step 2: Install the Network Management Card
If the
UPS
uses more than one
APC
management product, see Installation of Multiple Management Cards, a copy of which came with the Management Card. You must install the APC management products in the correct order for them to operate properly.
The Network Management Card is sensitive to static electricity. When handling the Management Card, touch only the end plate while using one or more of these electrostatic-
Caution
discharge devices (ESDs): wrist straps, heel straps, toe straps, or conductive shoes.
1. If a cable is connected to the serial port at the UPS or chassis, stop the APC service that uses that serial connection and disconnect the cable.
2. If you are installing a chassis, connect the chassis to the UPS serial port.
3. Use the same screws that hold the expansion slot cover in place to secure the Management Card in the chassis slot.
4. Connect a network interface cable to the Management Card’s 10/100Base-T network connector.
5. If you are using the
Adapter (AP9505):
AC
a. Connect the adapter to the chassis.
b. Connect the adapter to an independent
AC
input so
that the Management Card can continue to operate if
UPS
the
is turned off or fails.
6. If you disconnected a cable in step 1, reconnect that cable to the serial port at the chassis, and restart the associated APC service.
7. See “Quick Configuration” on page 10.
ModemModemProbe
8
Quick Configuration
Overview
TCP/IP configuration methods
You must configure the following
TCP/IP
settings before the
Management Card can operate on a network:
•The
IP
address of the Management Card
• The subnet mask
• The default gateway
If a default gateway is unavailable, use the
IP
address of a computer located on the same subnet as the Management Card that is usually running. The Management Card uses the default gateway to test the network when traffic is very light. See “Watchdog
Note
Features” in the “Introduction” of the Network Management Card User’s Guide (.\doc\usrguide.pdf) for more information about the watchdog role of the default gateway.
Use one of the following methods to define the TCP/IP settings needed by the Management Card:
• The APC Management Card Wizard (see “APC Management Card Wizard” on page 11)
• A DHCP or BOOTP server (see “BOOTP & DHCP configuration” on page 11)
• A local computer (see “Local access to the control console” on page 14)
• A networked computer (see “Remote access to the control console” on page 15)
Quick Configuration
APC Management Card Wizard
BOOTP & DHCP configuration
You can use the
APC
Management Card Wizard at a Windows 95, Windows 98, Windows NT 4.0, or Windows 2000 computer to configure a Management Card.
To configure multiple Management Cards, or to configure a Management Card from a configuration file, see the Management Card Addendum (.\doc\addendum.pdf).
1. Follow the on-screen instructions to install the Wizard from the APC Network Management Card utility CD.
2. Launch the Wizard, when prompted, or, if prompted to restart the computer, access the Wizard from the Start menu after the computer has restarted.
3. Wait for the Wizard to discover the unconfigured Management Card, then follow the on-screen instructions.
If you leave the Start a Web browser when
finished option enabled, you can use
apc
for
both the User Name and Password to access
Note
the Management Card through your browser.
The Boot Mode setting, a TCP/IP option in the Management Card’s Network menu, identifies how the TCP/IP settings will be defined. The possible settings are Manual, DHCP only, BOOTP only, and DHCP&BOOTP (the default setting).
The DHCP&BOOTP setting assumes that a properly configured DHCP or BOOTP server is available to provide TCP/IP settings to APC Network Management Cards. If these servers are unavailable, see “APC Management Card
Note
Wizard” on page 11, “Local access to the control console” on page 14, or “Remote access to the control console” on page 15 to configure the needed TCP/IP settings.
With Boot Mode set to DHCP&BOOTP, the Management Card attempts to discover a properly configured server. It first searches for a BOOTP server, then a DHCP server, and repeats this pattern until it discovers a BOOTP or DHCP server.
For more information about using a server to configure a Management Card’s TCP/IP settings, see “BOOTP” on page 12 or “DHCP” on page 13.
Quick Configuration
BOOTP. You can use an RFC951-compliant BOOTP server to configure the TCP/IP settings the Management Card needs.
1. Enter the Management Card’s
and IP addresses, the
MAC
subnet mask, and default gateway settings, and an optional Bootup File Name in the
BOOTPTAB
file of the
BOOTP
server.
See the Network Management Card Quality Assurance slip for the
MAC
address.
2. When the Management Card reboots, the provides it with the
TCP/IP
settings.
BOOTP
– If you specified a bootup file name, the Management
Card will attempt to transfer that file from a
server residing on the
FTP
BOOTP
server. The
TFTP
Management Card will assume all settings specified in the bootup file.
– If you did not specify a bootup file name, the
Management Card can be configured remotely by using Telnet or by using the Web interface: User Name and Password are both
You must use the Card Wizard or the
, by default.
apc
APC
Management
APC
initialization (*.ini) text-to-binary configuration (*.cfg) conversion utility, i2c300, to create the bootup file. To create a bootup file, see the
BOOTP
section in the Management Card Addendum (.\doc\addendum.pdf).
server
or
Quick Configuration
DHCP. You can use a RFC2131/RFC2132-compliant DHCP server to configure the TCP/IP settings the Management Card needs.
This section briefly summarizes the Management Card communication with a DHCP server. For more detail about how a DHCP server is used to configure the network settings for a Management Card, see “
Configuration” in the Network
DHCP
Management Card User’s Guide
(.\doc\usrguide.pdf).
1. A Management Card sends out a DHCP request that use the following to identify itself:
– A Vendor Class Identifier (APC by default) – A Client Identifier (by default, the Management Card’s
MAC address value)
– A User Class Identifier (by default, the identification of
the Management Card’s application firmware)
2. A properly configured DHCP server responds with a DHCP offer that includes all of the settings that the Management Card needs for network communication. The DHCP offer also includes the Vendor Specific Information option (DHCP option 43). By default, the Management Card will ignore DHCP offers that do encapsulate the APC cookie in the Vendor Specific Information option using the following hexidecimal format:
Option 43 = 01 04 31 41 50 43
where – the first byte (01) is the code – the second byte (04) is the length – the remaining bytes (31 41 50 43) are the APC
cookie
Refer to your DHCP server documentation for information about adding code to the Vendor Specific Information option. To disable the APC cookie requirement, see “Local access to the control console” on page 14 or “Remote access to the control console” on page 15 to change the control console’s DHCP Cookie Is setting, an Advanced option in the TCP/IP menu.
Quick Configuration
Local access to the control console
You can use a local computer, a computer that connects to the Management Card through the serial port at the Management Card’s UPS or expansion chassis, to access the Control Console.
1. Select a serial port at the local computer and disable any service that uses that port.
2. Unless an APC smart-signaling cable (940-0024 or 940-
1524) is already connected to the selected port, connect the smart-signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card’s UPS or chassis.
3. Run a terminal program (such as HyperTerminal) and configure the selected port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.
4. Press
ENTER
to display the User Name prompt.
5. Use apc for the User Name and Password.
6. See “Control console” on page 16 to finish the configuration.
Quick Configuration
Remote access to the control console
From any computer on the same subnet as the Management Card, you can use ARP and Ping in a process known as gleaning, to assign an IP address to a Management Card, and then use Telnet to access that Management Card’s control console and configure the needed TCP/IP settings.
After a Management Card has its IP address configured, you can use Telnet, without first using
Note
1. Use
ARP and Ping, to access that Management Card.
ARP
to define an IP address for the Management
Card, and use the Management Card’s
MAC
address in the
ARP command. For example, to define an IP address of
159.215.15.141 for a Management Card that has a
MAC
address of 00 c0 b7 63 9f 67, use one of the following commands:
– Windows command format:
arp -s 159.215.15.141 00-c0-b7-63-9f-67
– LINUX command format:
arp -s 159.215.15.141 00:c0:b7:63:9f:67
The Network Management Card quality assurance test slip lists the
MAC
address.
2. Use Ping with a size of 113 bytes to assign the IP address defined by the ARP command. For the IP address defined in step 1, use one of the following Ping commands:
– Windows command format:
ping 159.215.15.141 -l 113
– LINUX command format:
ping 159.215.15.141 -s 113
3. Use Telnet to access the Management Card at its newly assigned IP address. For this example, use this command:
telnet 159.215.15.141
4. Use
for both the User Name and Password.
apc
5. See “Control console” on page 16 to finish the configuration.
Quick Configuration
Control console
After you log on at the control console, as described in either “Local access to the control console” on page 14 or “Remote access to the control console” on page 15:
1. Choose Network from the Control Console menu.
2. Choose
TCP/IP
3. If necessary, change the
from the Network menu.
Boot Mode
setting to Manual.
4. Set the System IP, Subnet Mask and Default Gateway address values.
5. Press
C
to exit to the Control Console menu.
-C
TRL
6. Log out (option 4 in the Control Console menu) to have the changes take effect.
If you disconnected a cable during the procedure described in “Local access to the control console” on page 14, reconnect that
Note
cable and restart the associated service.
How to Access a Configured Network Management Card
Overview
Web int erfac e
Teln e t
Once the Management Card is running on your network, you can use several different interfaces to access the Management Card.
For more information about how to use the interfaces identified here, see the Network Management Card User’s Guide
Note
(.\doc\usrguide.pdf) and the Management Card Addendum (.\doc\addendum.pdf).
You can use Internet Explorer 5.0 (and higher) or Netscape®
4.0.8 (and higher) browsers to configure Management Card options, or to view the Event log.
1. Address the Management Card by its IP address or DNS name (if configured).
2. Enter the User Name and Password (apc by default).
You can use Telnet to access a Management Card’s Control Console from any computer on the same subnet.
1. At a command prompt, type telnet <address
at a command prompt, where
press
<address
DNS
E
NTER
>
is the Management Card’s IP address or
name (if configured).
>and
2. Enter the User Name and Password (apc by default).
SNMP
After you add the PowerNet
MIB
to a standard
browser, you can use that browser for
SNMP
SNMP MIB
access to a Management Card. The default read community name is public; the default read/write community name is private.
How to Access a Configured Network Management Card
FTP
APC Management Card Wizard
Analog modem (AP9618)
You can use
FTP
(enabled by default) to download new firmware to a Management Card, or to access a copy of a Management Card’s event or data logs.
1. At a command prompt, type ftp address and press
NTER
, where address is the Management Card’s
E
address.
2. Enter the User Name and Password (
You can use the
Management Card Wizard to configure
APC
apc
by default).
multiple Management Cards over the network.
The AP9618 Network Management Card EM/MDM has an internal analog modem you can use for dial-in access to its Management Card’s control console.
IP
Radio Frequency Interference
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority
War n in g
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. The user will bear sole responsibility for correcting such interference.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
a
to operate this equipment.
http://www.APCturkey.com
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