APC AP9606 User Manual

Download

Page 1

Title Page

Web/SNMP Management SmartSlot Card

AP9606

User’s Guide

Page 2

Thank You!

Thank you for selecting the has been designed for many years of reliable, maintenance-free service. is dedicated to the development of high-performance electrical power conversion and control products. We hope that you will find this product a valuable, convenient addition to your system.

Please read this manual!

instructions that will help you get the most from your Management Card. For detailed information on installation and set-up, see the Web/SNMP Manage- ment SmartSlot Card Installation and Quick Start Manual provided in printed format, and in PDF format on the Web/SNMP Management Card utility CD (.\doc\Insguide.pdf).

APC

Web/SNMP Management SmartSlot Card. It

APC

It provides important configuration and operating

Web/SNMP Management SmartSlot Card User’s Guide ii

Page 3

Web/SNMP Management SmartSlot Card

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

—

Functionality Management Card versions Initial set-up Network management features

Internal Management Features . . . . . . . . . . . . . . . . . . . . 11

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Watchdog Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Network interface watchdog mechanism The role of the Default Gateway in resetting the

network timer

Control Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

—

Overview Menu structure

How to Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Local (serial) access Remote (Telnet) access

—

How to Recover from a Lost Password . . . . . . . . . . . . . . 16

—

Overview Recovery procedure

Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Example main screen Status and identification information

Control Console Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Device Manager option Network option System option

Web/SNMP Management SmartSlot Card User’s Guide iii

—

Continued on next page

Page 4

Contents

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

—

Web menu options Supported Web browsers

How to Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

—

Overview URL address formats

Status Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Example Web page Status and identification information

Menu Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Events menu UPS and Environment menus Network menu System menu Help menu Interactive Assistant User-definable links

Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

—

Continued on next page

Overview Menu options

Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

TCP/IP

—

DNS Ping utility TFTP Client FTP Client FTP Server, Telnet, and Web SNMP

Web/SNMP Management SmartSlot Card User’s Guide iv

Page 5

Contents

System Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

—

— — —

—

31 31 32 32

Overview Menu options

Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

User Manager Identification Date & Time File Transfer

—

Tools

—

Links About System

Device Manager Menus . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

—

self-tests—40

UPS

—

Power Array

—

) . . . . . . . .47

Overview UPS menu options

UPS Status Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Detailed UPS status Input voltage Output voltage Fault tolerance (Symmetra Power Array) Battery

UPS Diagnostics Options. . . . . . . . . . . . . . . . . . . . . . . . . 40

Diagnostics Scheduled

UPS Control Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Silcon DP300E series UPS Smart-UPS, Matrix-UPS, and Symmetra Power

Array

UPS Configuration Options. . . . . . . . . . . . . . . . . . . . . . .43

Utility line settings Alarm thresholds (Symmetra Power Array) Shutdown parameters General settings

Module Status Option (Symmetra

Menu options Module status

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide v

Page 6

Contents

UPS PowerChute network shutdown Option. . . . . . . . . . 48

—

Overview Parameters

Environment Menu Options . . . . . . . . . . . . . . . . . . . . . . 49

Probe status Contact status Probe settings Contact settings

—

— —

—

Events Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

—

Overview Menu options

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Logged events Web interface Control Console

—

FTP

Event Actions (Web Interface only). . . . . . . . . . . . . . . . . 53

Severity levels Event Log action SNMP Traps action Email action

Event Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Trap receivers Email options

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

DNS server SMTP settings Email recipients

How to Configure Individual Events . . . . . . . . . . . . . . . . 5 9

Event list access Event list format Event mask

Management Card and Device Events. . . . . . . . . . . . . . .61

—

Management Card events UPS events Environmental Monitoring SmartSlot Card

events

Web/SNMP Management SmartSlot Card User’s Guide vi

—

Continued on next page

Page 7

Contents

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

—

Planning and implementing security features Port assignments User names, passwords and community names

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Authentication versus encryption

authentication (Web interface)—68

MD5

Firewalls Summary of access methods

—

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Management Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

—

Management Card-access problems SNMP issues

How to Correct Communication Lost Problems . . . . . . . . 73

Constant Unable to Communicate problem Intermittent Unable to Communicate problem

If Problems Persist . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

—

APC Worldwide Technical Support . . . . . . . . . . . . . . . . . 75

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . .

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 76

—

Limited warranty Obtaining service Warranty limitations

Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

General policy Examples of life-support devices

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

—

Electrical Physical Environmental Approvals

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Web/SNMP Management SmartSlot Card User’s Guide vii

Page 8

Web/SNMP Management SmartSlot Car d

Introduction

Product Description

Functionality

American Power Conversion’s Web/SNMP Management SmartSlot Card (APC part number AP9606) is a web-based UPS Management product that uses multiple, open standards such as Telnet, HTTP, and SNMP to provide full management of UPS systems. Through the Web/ SNMP Management SmartSlot Card, which is referred to as the Management Card in this guide, you can monitor and configure your APC UPS systems to shut down and reboot your computer systems.

The Management Card can be installed into the following APC devices:

• UPS systems with card slots: Smart-UPS

• SmartSlot Expansion Chassis (AP9600)

• SmartSlot Expansion Triple Chassis (AP9604, AP9604R, or

metra the use of a SmartSlot Expansion Tr iple Chassis)

AP9604SR)

Note:

Power Array™, and Silcon™ DP300E series UPS (with

In addition to connecting the UPS to an Ethernet network, the Management Card is used to manage MasterSwitch II and MasterSwitch plus power distribution units, and the standalo ne Environment al Monit oring Unit. In order to provide such a range of support to specific devices, the Management Card uses different firmware application layers to control each device. For more information on how a Management Card is used with the MasterSwitch devices and the Environmental Monitoring Unit, see the documentation for those products.

, Matrix-UPS®, Sym-

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 8

Page 9

Introduction

Product Description

Management Card versions

Initial set-up

The Management Card (v3.0.0) has firmware that provides an operating system (AOS) layer (aos300.bin), and one of three available application layers. Which application firmware a Management Card uses depends on the UPS it supports.

• Symmetra Power Array (sy300.bin)

• Smart-UPS and Matrix-UPS (sumx300.bin)

• Silcon DP300E series UPS (dp3e300.bin)

You must define three TCP/I P settings f or the Management Card before it can operate on the network.

• IP address of the Management Card

• Subnet mask

• IP address of the default gateway

continued

Note:

For information about how to download firmware, or for information about how to use the APC Management Card Wizard to configure multiple Management Cards, see the Management Card Addendum, pr ovided i n PDF format on the APC Web/SNMP Management Card utility CD (.\doc\Addendum.pdf). For information about the MasterSwitch devices, see their produc t documentation.

APC

For instructions about how to configure the TCP/IP settings, see the

Web/SNMP Management SmartSlot Card Installation and Quick Start Manual, provided in printed form, and in

Management Card utility

CD (

.\doc\Insguide.pdf).

PDF

on the APC Web/SNMP

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 9

Page 10

Introduction

Product Description

Network management features

The figure below identifies and describes the network management applications that can work with a UPS that connects to the network through a Management Card.

continued

Web/SNMP Management SmartSlot Card User’s Guide 10

Page 11

Introduction

Internal Management Features

Overview

Login control

The Management Card has two internal inte rf aces, th e Contr ol Consol e and the Web interf ace, which pro vide menus wi th opt ions that all ow you to manage the UPS, an Environmental Monitoring SmartSlot Card, and the Management Card. The Management Card’s SNMP interface allows you to use an SNMP browser with the APC MIB (PowerNet MIB) to manage the UPS and an Environmental Monitoring SmartSlot Card.

For more information about the Management Card’s internal user interfaces, see

page 20

SNMP browser, see the Power Net MIB Reference Guide which is provided on the APC Web/SNMP Management Card utility CD (.\doc\Mibguide.pdf)

Only one user at a time can log into the Management Card to use its internal user interface features. The priority for access, from highest to lowest, is as follows:

; for more information about how to use the APC MIB with an

• Local access to the Control Console from a computer with a direct serial connection to the Management Card

• Telnet access to the Control Console from a remote computer

• Web access

Note:

Control Console on page 14

For information about how SNMP access to the Management Card is controlled, see

and

Web Interface on

SNMP on page 29

Types of user accounts

Web/SNMP Management SmartSlot Card User’s Guide 11

The Management Card has two levels of access (Administrator and Device Manager), both of which are protected by

Name

requirements.

• An Administrator can use all of the management menus available in the Control Console and the Web interface. The Admin-

apc

Password

to protect FTP access to the Management

settings, see

istrator’s default

• A Device Manager can access only the

Events

Device Manager’s default

User Name

Note:

For information about how to set Administrator and Device Manager

Password

menu and use the

The Management Card also uses a

Password

Card, as described in

User Name

and

User Name

and

UPS

and

Password

FTP Client on page 28

User Manager on page 31

Password

are both

Log

option in the

Environment

device

, and the default

User Name

menus. The

and

apc

and

User

Page 12

Introduction

Front Panel

Features

The front panel has the following feature s:

• Reset button

• 10Base-T network cable connector

• Link-RX/TX LED

•Status LED

Reset Button.

Allows you to reset the Management Card

is on.

10Base-T Port.

Used to connect the Management Card to the Ethe rnet

network.

Link-RX/TX LED.

Condition Description

Indicates the network status.

while power

Off The device which connects the Management Card to the network is

Flashing The Management Card is receiving data packets from the network.

Status LED.

Condition Description

Off The Management Card has no power. Solid Green The Management Card has valid network settings. Flashing Green The Management Card does not have valid TCP/IP settings. Solid Red A hardware failure has been detected in the Management Card.

Flashing Red The Management Card is mak in g

1 For information about how to configure the three TCP/IP settings that the

Management Card needs to operate on the network, see the Web/SNMP Management SmartSlot Card Installation and Quick Start Manua l provided in printed format, and i n PDF forma t on the APC W eb/SNMP Ma nagement C ard utility CD (.\doc\Insguide.pdf).

turned off or it is not operating correctly.

Indicates the status of the Management Card.

Contact APC Technical Support as described in

Technical Support on page 74

use a BOOTP server, you need to configure the Management Card’s TCP/IP settings.

BOOTP

APC Worldwide

requests. If you do not

Web/SNMP Management SmartSlot Card User’s Guide 12

Page 13

Introduction

Watchdog Features

Overview

Network interface watchdog mechanism

The role of the Default Gateway in resetting the network timer

The Management Card is designed to recover from unanticipated inputs. Through the use of internal, system-wide watchdog mechanisms, the Management Card can detect most internal problems and reboot itself to recover.

The Management Card implements numerous internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For Example, if wit hin a se ven-minut e period t he Management Card does not receive any network traffic (either direct, such as SNMP, or broadcast, such as an Address Resolution Protocol [ARP] request) it assumes that there is a problem with its network interface and reboots itself.

Most networks will have some level of broadcast traffic which will be received by the Management Card and reset the seven-minute timer to zero. But since it is not desirable for the Management Card to reboot just because the network is quiet, the Management Card will attempt to contact the Default Gateway once every five minutes. If the gateway is present, it will respond to the Management Card and the seven-minute timer will be reset to zero.

If your application does not require a gateway or does not have one, specify the IP address of a computer on the same subnet which is running on the network most of the time. This will have the same effect as configuring a gateway.

Web/SNMP Management SmartSlot Card User’s Guide 13

Page 14

Web/SNMP Management SmartSlot Car d

Control Console

Introduction

Overview

Menu structure

The Control Console provides a set of menus that you can use to manage the Management Card, its UPS, and an Environmental Monitoring SmartSlot Card, from a local computer or over the network.

The Control Console menus list options by number and name. To use an option, type the option’s number and press E

NTER

, then follow any

on-screen instructions. Menus that allow you to change a setting have an

Accept Changes

option which you must use to save the changes you made. While in a menu, you can also do the following:

Do This Action

NTER

TRL

NTER

-C

-D

Accesses brief menu option descriptions (if the menu has help available).

Refreshes the menu. Returns to the previous menu. Returns to the main (Control Console) menu. Toggles between the UPS and Environmental Monitoring

SmartSlot Card menus.

Type ?

Press Press Press Press

Press

TRL

Accesses the event log.

Note:

For information about the event log, see

on page 50

Events Menu

-L

Web/SNMP Management SmartSlot Card User’s Guide 14

Page 15

Control Console

How to Log In

Overview

Local (serial) access

You can use either a local (serial) connection, or a remote (Telnet) connection with a computer on the Management Card’s subnet to access the Control Console. Use case-sensitive

Password

Administrator, or information about the scre en that app ears when you log into t he Control Console, see

Y ou can use a computer that connects to the Management Card through the serial port at the UPS or chassis to access the Control Console.

entries to log in (by default,

device

Main Screen on page 17

1. Select a serial port at the computer to be used for a terminalemulation connection with the Management Card.

2. Disable any service that currently uses the selected serial port, such as PowerChute

3. Disconnect any cable from the selected serial port and connect the smart-signaling cable (940-0024) that came with the Management Card to the selected serial port and to the serial port on the UPS or chassis.

Note:

4. Run a terminal program, such as HyperTerminal.

5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, then save the changes.

6. Press E press E

7. Enter your

Note:

If the computer uses smart-signaling PowerChute plus, omit step 3: A smart-signaling cable (APC part number 940-0024 or 940-1524) is already installed.

NTER

to display t he

NTER

two or three times).

User Name

If you cannot remember your see

How to Recover from a Lost Password on page

and

apc

plus or UNIX® Respond.

and

apc

and

, for a Device Manager). For

User Name

Password

User Name

apc

, for an

prompt (you may need to

User Name

and

Password

Remote (Telnet) access

Web/SNMP Management SmartSlot Card User’s Guide 15

You can use Telnet to log into the Control Console from any computer on the same subnet as the Management Card.

1. At a command prompt, type telnet and the Management

Card’s System

telnet 159.215.12.114

2. Enter your

address, and then press E

User Name

and

Password

NTER

. For example:

Page 16

Control Console

How to Recover from a Lost Password

Overview

Recovery procedure

User Name

If the computer to restore access to a Management Card that uses the APC AOS module, version 3.0 (or later). The latest AOS version is avail able at the APC web site (www .apcc.com).

To recover from a los t

1. Select a serial port at the computer to be used for a terminalemulation connection with the Management Card.

2. Disable any service that currently uses the selected serial port, such as PowerChute plus or UNIX Respond.

Note:

4. Run a terminal program (such as HyperTerminal).

5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.

6. Press E press E

7. Press the reset button on the Management Card.

8. Press E

9. Use

10. Select

11. Select

12. Select

13. Press C

14. Log out to save the changes.

15. If necessary, reconnect any cable disconnected from the

16. Restart any service disabled in

apc

Note:

the on-screen instructions to change th e

Password

computer’s serial port in

Password

If the computer uses smart-signaling PowerChute plus, omit

Step 3

1524) is already installed.

NTER

to display t he

NTER

two or three times).

NTER

to redisplay the

for both the

If you take longer than 30 seconds to log in, you will need to repeat

System User Manager Administrator

TRL

from the

settings to the new values.

-C to exit to the

becomes unknown, you can use a local

User Name

: A smart-signaling cable (940-0024 or 940-

User Name

Step 6

Control Console

from the

Step 3

and

through

System User Manager

Control Console

Step 2

, do the following:

prompt (you may need to

prompt.

Password

Step 8

menu.

User Name

to log in.

menu, and follow

and

menu.

Web/SNMP Management SmartSlot Card User’s Guide 16

Page 17

Control Console

Main Screen

Example main screen

Status and identification information

The following is an example of the screen that appears when you log into the Control Console.

In addition to a menu (described in

), the main screen provides the following information:

• Two fi elds identify the APC operating system ( cation ( Smart-UPS/Matrix-UPS, Symmetra Power Array, or Silcon DP300E versions of the

shows that this for the

Web/SNMP Management Card AOS v3.0.0 Smart-UPS & Matrix-UPS APP v3.0.0

• Three fields identify the system values.

Name : Writer1 Contact : JKing Location : User Ed Department

Note:

APP

) firmware versions. A Management Card can use

Management Card

Smart-UPS/Matrix-UPS.

For information about how to set the

Location

and

values, see

Control Console Menu on page

AOS

) and appli-

APP firmware. The example above

uses the application firmware

Name, Contact

System Menu on page 30

, and

Location

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 17

Page 18

Control Console

Main Screen

Status and identification information,

continued

• Two fi elds identify when you logged in, by

Date : 05/10/2000 Time : 10:39:16

Note:

•A

tor

User : Administrator

•An been running since it was last turned on or reset.

Up Time : 0 days 17 hours 46 Minutes

•A

Status : P+ N+ A+

The possible status symbols and there meanings are identified and described in the following table:

P+

Date

For information about how to cha nge th e values, see

User

field identifies whether you logged in as an

Device Manager

Up Time

Status

field reports how long the Management Card has

field reports the Management Card status.

Indicates that the APC operating system (AOS) is functioning properly.

System Menu on page 30

Time

and

Date

Administra-

and

Time

N+

Indicates that the network is functioning properly.

A+

Indicates that the network is functioning properly.

A-

Indicates that the application has a bad checksum

Indicates that the application is initializing.

Indicates that the application is not compatible with the AOS.

Note:

If you can access the Control Console, the AOS and network will report that the status is operating properly (P+ and N+).

UPS model and name

•A

Smart-UPS 700 named User Ed: On

Note:

For more information about the UPS status, see

Status Options on page 35

•An

Environment

field reports the status of the Environmental

field reports the status of the UPS.

Monitoring SmartSlot Card.

Environment: Thresholds Ok, Contact Alarms Ok

Note:

For more information about the Environmental Monitoring SmartSlot Card status, see

Options on page 49

Environment Menu

UPS

Web/SNMP Management SmartSlot Card User’s Guide 18

Page 19

Control Console

Control Console Menu

Overview

Device Manager option

Network option

The Control Console menu has four options, three of which provide access to the Control Console’s management feat ures:

1- Device Manager 2- Network 3- System 4- Logout

Note:

This option accesses the Device Manager menu. You use this menu’s options to select the device to manage:

1- Environment 2- Smart-UPS 700

Note:

For information about the menus used to manage a Environmental Monitoring SmartSlot Card, see

Menus on page 34

To do any of the following tasks, see

When you log in as Device Manager, you can access only the event log and the Device Manager menus.

The first Environmental Monitoring SmartSlot Card is present.

Environment

option is only present when an

UPS

and

Device Manager

Network Menu on page 26

System option

• Configure the Management Card’s TCP/IP settings.

• Use the Ping utility.

• Define settings that aff ect the u se of TFTP, F TP, Telnet, the Web interface, SNMP, and Email.

To do any of the following tasks, see

• Control Administrator and Device Manager access.

• Define the system

• Set the

• Use file transfer protocols.

• Reboot the Management Card.

• Reset the Control Console settings to default set ti ngs.

• Access system information about the Management Card.

Date

and

Name, Contact

Time

used by the Management Card.

System Menu on page 30

Location

, and

values.

Web/SNMP Management SmartSlot Card User’s Guide 19

Page 20

Web/SNMP Management SmartSlot Car d

Web Interface

Introduction

Overview

Web menu options

Supported Web browsers

Unless the Web inter face is disabl ed by the Web menu’s you can use a supported Web browser to manage a UPS, an Environmental Monitoring SmartSlot Card, and the Management Card.

Two Web menu options affect access to the Web i nterface.

Access

•

Port:

• Web interface.

For more information about the Access and Port options, see

Server, Telnet, and Web on page 28

You can use Microsoft Netscape

Some Web interface features (data veri fication, APC Interactive Assistant, and for your Web browser:

• JavaScript

•Java

• Cookies

Note:

: Enables or disables the Web interface.

Defines the Web-server port (80, by default) used for the

Navigator

MD5

For more information, see

interface) on page 68

Internet Explorer (IE)

3.0

(or later).

authentication) require that you enable the following

3.0.2

MD5 authentication (Web

Access

FTP

(or later), or

option,

The Management Card cannot work with a proxy server. Therefore, before you can use a Web browser to access its Web interface, you must do one of the following:

• Configure the Web browser to disabl e the use of a proxy ser ver for the Management Card.

• Configure the proxy server not to proxy the specific of the Management Card.

Web/SNMP Management SmartSlot Card User’s Guide 20

address

Page 21

Web Interface

How to Log In

Overview

URL address formats

You can use a Management Card’s DNS name or System IP address for the URL address of the Web i nterface. Us e your case- sensitive

and

Password

Name

Administrator, or

settings to log in (by default,

device

and

apc

, for a Device Manager).

apc

and

apc

User

, for an

For information about the Web page that appears when you log into the Web interface, see

Status Summary Page on page 22

Type the Management Card’s DNS name or IP address in the Web

NTER

browser’s URL address field and press E

. Except as noted below,

http:// is automatically added by the browser.

• For a DNS name of Web1, the entry would look like this:

http://Web1

Note:

The Management Card must have a DNS name before it can use E-mail for event notifications. For more information, see

Email on page 56

• For a System IP address of 159.215.12.114, when the Management Card uses the default port (80) at the Web server, the entry would look like this:

http://159.215.12.114

• For a System IP address of 159.215.12.114, when the Management Card uses a non-default port (5000, i n this example) at the Web server, the entry would look like this:

http://159.215.12.114:5000

Note:

For Internet Explorer, you must type in http:// as p art of the address when any port other than 80 is used.

Error pages.

Error pages can appear when you attempt to log into the

Management Card’s Web interface.

Error Page Description

“Y ou are not authorized to view this page” (Internet Explorer)

“No Response” (Netscape)

“This page cannot be displayed” (Internet Explorer)

Someone is logged into the Web interface or Control Console.

Access may be disabled, or the Management Card may use a non-default Web-server port, and you did not include the correct port number in the address.

Access may be disab led, o r the t he Ma nagem ent C ard may use a non-default Web-server port, and you did not include the correct port number in the address, or you did not type http:// as part of the address.

Note:

For more information about non-default Webserver ports, see

on page 28

F TP Server , T elnet, an d Web

Web/SNMP Management SmartSlot Card User’s Guide 21

Page 22

Web Interface

Status Summary Page

Example Web page

The following is an example of the “Status Summary” page that appears when you log into the Web interface.

Status and identification information

In addition to the menu frame elements described in

page 23

For information about how to set the Name, Contact, and Location values, or to modify the Date and Time settings, see

page 30 on page 35

SmartSlot Card status

, the “Status Summary” page provides the fol lowing inf ormation :

UPS model and name

•A

•An

•

•A

•An

•A

Environment

Monitoring SmartSlot Card.

Date

User

tor

Up Time

been running since it was last turned on or reset.

Status

Note:

; for information about UPS status, see

Time

and

field identifies whether you logged in as an

Device Manager

field reports the status of the Management Card.

If the Status field does not report nical Support as described in

Technical Support on page 74

; for information about the Environmental Monitoring

section reports the status of the Environmental

fields identify when you logged in.

field reports how long the Management Card has

see

section reports the UPS status.

APC Worldwide

Environment Menu Options on page 49

Menu Frame on

Administra-

, contact APC Tech-

System Menu on

UPS Status Options

Web/SNMP Management SmartSlot Card User’s Guide 22

Page 23

Web Interface

Menu Frame

Overview

Events menu

When you log into the Web inter face as an Admini strator, the navigation bar (left frame) includes the following elements:

• The Management Card’s IP address

•An

•A

•An

•A

• Logo and text links to

• Three user-definable

Note:

This menu’s options allow you to do the following:

• Access the event log.

• Configure the actions that wil l occur, based on an event’s sever-

• Configure the SNMP Trap Receiver settings for sending event-

• Define who will receive Email notifications of events.

Events

UPS

(Smart-UPS

Environment Network System Logout Help

The Monitoring SmartSlot Card is used; the menus appear only when you log in as an Administrator.

ity level.

based traps.

menu which uses the UPS model for its name

700, in the example on

option

Environment

page 22

Interactive Assistant

User Links

menu appears only when an Environmental

)

Network

and

System

For information about ho w to use this menu, see

UPS and Environment menus

Web/SNMP Management SmartSlot Card User’s Guide 23

For information about how to use the manage a UPS or an Environmental Monitoring SmartSlot Card, see

Device Manager Menus on page 34

UPS

and

Events Menu on page

Environment

Continued on next page

menus to

Page 24

Web Interface

Menu Frame

Network menu

System menu

continued

This menu’s options allow you to do the following:

• Configure new TCP/IP settings for the Management Card.

• Define settings that affect the use of TFTP, FTP, Telnet, SNMP, and Email.

Note:

For information about how to use this menu, see

page 26

This menu’s options allow you to do the following:

• Control Administrator and Device Manager access.

• Define the System Name, Contact, and Location values.

• Set the Date and Time used by the Management Card.

• Use file transfer protocols.

• Reboot the Management Card

• Reset the Control Console settings to default set ti ngs.

Note:

For information about how the options affect access to the Web interface, see

menu options on page 20

For information about how to configure the Menu Frame’s user links, as wel l as the links used by the APC logo and the Interactive Assistance logo and text, see

User-definable links on page 25

Network

menu’s Web

Network Menu on

Web

Help menu

For information about how to use this menu, see

page 30

When you click the online help appears in y our browser. Use the question mark ( appears in a Web page to link to the online help for that page.

The

Help

menu has two other links:

Interactive As sistant

• page. For more information, see

page

About System

• Card. For more information, see

Contents

, the

links to the APC Interactive Assis tant Web

displays information about the Management

option is automatically selected, and

Interactive Assistant on this

About System on page 33

System Menu on

Continued on next page

) that

Web/SNMP Management SmartSlot Card User’s Guide 24

Page 25

Web Interface

Menu Frame

Interactive Assistant

User-definable links

continued

APC Interactive Assistant brings When you select information about itself, and its UPS, to server. The server informs you if the UPS has a bad battery. The “Interactive Assistant” Web page provides links to more information about the Management Card and the UPS, as well as links to relevant pages at the APC Web site.

Link

The

User Link 1

Use the following procedure to redefine these links so that they point to other UPS devices or to the MasterSwitch devices and servers that are being powered by the UPS.

menu has three link options. By default, t hese links are labeled

•Click on

• Define the new names.

• Define the new URL addresses that you want the links to access.

•Click

Note:

Interactive Assist ant

through

Apply

User Link 3

Links

in the

to save your changes.

This “Links” page also has fields you can use to modify the URL address used by the APC logo and by the Interactive Assistant logo and text links.

APC

customer service to the Web.

, the Management Card transmits

the APC

, and all three link to APC’s home page.

System

menu.

Interactive Assistant

Web/SNMP Management SmartSlot Card User’s Guide 25

Page 26

Web/SNMP Management SmartSlot Car d

Network Menu

Introduction

Overview

Menu options

Network

The the Management Card’s network settings.

Note:

For information about the settings available for the options, see the following descriptions:

•

menu provides access to the options you use to conf ig ure

Only an Administrator has access to the

TCP/IP on page 27 DNS on page 27 Ping utility on page 27

Ping

Note:

TFTP Client on page 28 FTP Client on page 28 FTP Server , Telnet, and Web on page 28 SNMP on page 29 Email on page 56

The Console.

utility option is available only in the Cont rol

System

menu.

Network

Web/SNMP Management SmartSlot Card User’s Guide 26

Page 27

Network Menu

Option Settings

TCP/IP

This option allows you to enable or disable BOOTP, and when BOOTP is disabled, define the t hr ee TCP/IP s etti ngs that th e Management Car d needs to operate on the network.

• The Management Card’s System IP address

• The subnet mask value

• The IP address of the Default Gateway

Note:

When setting: A BOOTP server provides the Management Card with its TCP/IP settings whenever th e Management Card rebooted.

Note:

BOOTP

For information about ho w to us e Card Addendum, provided in PDF format on the APC Web/ SNMP Management Card utility CD

For information about the watchdog role the Default Gateway plays, see

in resetting the network timer on page 13

mation about how to configure t he initial TCP/IP se ttings when you install the Management Card, see the Web/

SNMP Management SmartSlot Card Installation and Quick Start Manual, provided in printed form and on the

APC Web/SNMP Management Card utility CD (.\doc\insguide.pdf).

is enabled (by default), you can affect only the

The role of the Default Gateway

; for infor-

BOOTP

is turned on, reset, or

BOOTP

, see the Management

(./doc/adendum.pdf).

DNS

Ping utility

Web/SNMP Management SmartSlot Card User’s Guide 27

Use this option (which is combined wi th TCP/IP, described above, in the Web interface) to define the IP address of the Domain Name Server (DNS). You must define the DNS address to use the Management Card’s Email feature.

Note:

This option (which is available only in the Control Consol e) allows you to use Ping, a network utility, to test the Management Card’s network connection.

By default, the Def ault Gateway IP ad dress (see However , you can use the IP address of any device known to be running on the network.

For information about how to use the Email feature, see

on page 56

TCP/IP

Continued on next page

above) is used.

Page 28

Network Menu

Option Settings

TFTP Client

FTP Client

Use this option to define the IP address of th e TFTP server used to download configuration files (

Note:

Use this option to define the IP address of th e FTP server used to download configuration files ( sensitive used to protect FTP access.

Note:

continued

0.0.0.0

For information about how to use TFTP to download configuration files, see the Management Card Addendu m on the APC Web/SNMP Management Card utility CD

addendum.pdf

User Name

For information about how to use FTP to download configuration files, see the Management Card Addendum on the APC Web/SNMP Management Card utility CD (./doc/ addendum.pdf); for information about how to use FTP to access a text-version of the Management Car d’s ev ent log, see

page 52

)

0.0.0.0

Password

and

, by default).

(

./doc/

, by default), as well as the case-

settings (

apc

is the default for both)

F TP on

FTP Server, Telnet, and Web

Each of these options has a setting which enables (by default) or disables Access, and a for communications with the Management Card. The default settings are 21 (FTP), 23 (Telnet), and 80 (Web interface).

You change a to enhance the protection provided by settings. However, if you do, you must use a colon (:) to add the nondefault must be unique. The followi ng examples s how what the FTP , Telnet, and Web interface commands could look li ke when the three interfaces have been changed from their default settings at a Management Card with a System IP address of 159.215.12.114:

ftp 159.215.12.114:5000 telnet 159.215.12.114:59401 http://159.215.12.114:65002

Port

number to the IP address used. The selected port number

Port

setting that identifies the TCP/IP port used

setting to any port number between

User Name

and

Port

Continued on next page

Port

5000

Password

numbers for all

and

65535

Web/SNMP Management SmartSlot Card User’s Guide 28

Page 29

Network Menu

Option Settings

SNMP

An (by default) or disables SNMP. When SNMP is enabled, the

Control

SNMP channels is used.

Note:

continued

Access

option (the

settings allow you to control how each of the four available

For information about how to define up to four server as trap receivers, see more information about how to use SNMP to manage a UPS or an Environmental Monitoring SmartSlot Card, see the PowerNet MIB Reference Guide on the APC Web/SNMP Management Card utility CD (.\doc\mibguide.pdf).

Setting Definition

Community Name

NMS IP

This setting defines the password (maximum of 15 characters) which an NMS that is defined by the access the channel.

Limits access to the NMS or NMSs specified by the format used for the IP address. For example:

•

159.215.12.1

have access.

•

159.215.12.255

segment.

•

159.215.255.255

segment.

•

159.255.255.255

•

0.0.0.0

Settings

option in the Control Console) enables

Trap receivers on page 55

allows only the NMS with that specific IP address to

allows access for any NMS on the 159.215.12

allows access for any NMS on the 159.215 allows access for any NMS on the 159 segment.

255.255.255.255

allows access for any NMS.

NMS

setting below uses to

NMS IP

Access

s which will

; for

Access Type

Selects how the channel, when that

Read

Write

Write+ Disabled

NMS

The

SET

use

NMS

The when no one is logged into either the Control Console or Web inter face.

NMS

The The NMS cannot use

defined by the

NMS

uses the correct

can use

GET

setting can use the

NMS IP

Community Name

s at any time, but it can never

s at any time, and c an use

SET

s and

GET

s or

SET

s at any time.

SET

Web/SNMP Management SmartSlot Card User’s Guide 29

Page 30

Web/SNMP Management SmartSlot Car d

System Menu

Introduction

Overview

Menu options

System

The following tasks:

• Configure system identification, date and time settings, and

• Download configuration files.

• Reset or reboot the Management Card.

• Define the URL links available in the Web interface

• Access hardware and firmware information about the Manage-

Note:

Two differences exist in the Console and the Web interface:

• The

• The Web interface has a

For information about the settings available for the options, see the following descriptions:

menu provides access to t he options t hat you us e to do the

Administrator and Device Manager access.

ment Card. Only an Administrator has access to the

System

About System

menu is located in the

its URL links.

option in the Control Console’s

menu as it appears in the Control

Help

menu in the Web interface.

Links

option you can use to configure

System

menu.

System

•

User Manager on page 31

•

Identification on page 31

•

Date & Time on page 32

•

File T ransfer on page 32

•

Tools on page 32

•

Links on page 33

•

About System on page 33

Web/SNMP Management SmartSlot Card User’s Guide 30

Page 31

System Menu

Option Settings

User Manager

Use this option to define the access values shared by the Control Console and the Web interface, and the authent ication used to access the Web interface.

Setting Definition

Auto Logout

Authentication

Administrator User Name

Password

Defines (in minutes) h ow long some one logged in to the Contro l Console or Web interface can be inactive before that user is automatically logged out (3 minutes by default).

The standard causes the Web Interface to use an login.

Note:

and

Device Manager User

Defines the case-sensitive name (maximum of 10 characters) used to log in ( by default, for

Defines the case-sensitive password (maximum of 10 characters) always used to log into the Control Console, but only used to log into the Web interface when for the

Password

setting (d efault) causes the Web Interface to use

Basic

HTTP 1.1

Cookies must be enabled at a browser before it can be used with MD5 authentication.

Authentication

settings).

, by default, for

apc

Device Manager User

setting (

MD5

-based authentication

Administrator

is the default for both

apc

Basic

MD5

, and

device

is selected

Identification

Authentication Phrase

Use this option to define the System

Defines the case-sensitive, 15-to-32 character phrase used to log into the Web interfac e when setting (

device user phrase

admin user phrase

, is the default for

is the default for Device Manager User).

Name, Location

MD5

is the

Authentication

, and

Administrator

Contact

;

values used by the Management Card’s SNMP agent. The option’s settings provide the values used for the MIB-II

sysLocation

and

Object Identifications (

OIDs

sysName, sysContact

For more information about the MIB-II OIDs, see the PowerNet MIB

Reference Guide provided on the APC Web/SNMP Management Card utility CD (./doc/mibguide.pdf).

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 31

Page 32

System Menu

Option Settings

Date & Time

File Transfer

Use this option to change the (HH:MM:SS format) used by the Management Card.

The Web interface identifies the IP addresses for the remote

FTP

settings used for FTP ( for file transfers, do the following:

The Control Console allows you to use

For information about how to define the

Network Menu on page 26

see the Management Card Addendum provided on the APC Web/ SNMP Management Card utility CD (.\doc\Addendum.pdf).

continued

Date

(MM/DD/YYYY format) or

servers, as well as the case-sensitive

apc

, is the default for bot h). To use

1. Define the file name in the

2. Select

TFTP

and click

1. Use the

2. Select

Settings

TFTP, FTP

Apply

FTP

from the

option to define the file name.

XMODEM

, or

screen instructions.

; for more information about file transfers,

Filename

Initiate File Transfer Via

Time

TFTP

and

User Name

field, and click

and

TFTP

Password

FTP

and

Apply

menu,

TFTP, FTP

, and

XMODEM

from the menu and follow the on-

TFTP

and

FTP

settings, see

Tools

Use this option’s drop-down menu to r eboot the Management Card or to reset some or all of its configuration settings to their original, default values.

Menu Option Definition

Reboot Card Reset Card to Defaults

Reset Card to Defaults Except TCP/IP

Restarts the Management Card. Resets all configuration settings including the

settings, and enables

Note:

The Management Card will not be able to operate on the network un til its are redefined.

Resets all confi guration sett ings excep t the

BOOTP

settings.

BOOTP

TCP/IP

TCP/IP and

TCP/IP

settings

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 32

Page 33

System Menu

Option Settings

Links

Use this option, which is only availab le in the Web interf ace, to configure the three User Links, the URL address used by the APC logo, and the URL address used by the various Interactive Assis tant links.

continued

Setting Definition

User Links Name

URL

APC Links

for

URL Page

URL Interactive Assistant

APC Home

for

APC

Defines the link name (up to 3) that appears on the menu frame.

Defines the URL address used by each link (http:// www.apcc.com is the default for all three user links).

Defines the link used by the APC logo that appears at the top of each Web page. By default, the APC logo accesses APC’s home page (http://www.apcc.com).

Defines the link used by the Interactive Assistant logo and text links. By default, the Interactive Assistant links access the “APC Interactive Assistant” Web page.

About System

This option displays hardware, factory, application module, and

APC OS

information for the Management Card. It includes information such as the Management Card’s ser ial number, hardware revision, and the date and time when the application and

Note:

About System

is a

Help

APC OS modules

were loaded.

menu option in the Web interface.

Web/SNMP Management SmartSlot Card User’s Guide 33

Page 34

Web/SNMP Management SmartSlot Car d

Device Manager Menus

Introduction

Overview

UPS menu options

Device Manager

Two interface.

UPS

•A the options that you use to manage the tion about this menu, see

•An mental Monitoring SmartSlot Card is present, provi des options that you use to manage the Environmental Monitoring SmartSlot Card. For more information about this menu, see

Environment Menu Options on page 49

UPS

The vary by

The which allows you to use APC’s PowerChute network shutdown utilit y. For more information about this available in the Control Console, see

shutdown Option on page 48

For information about the Console and Web Interface, see the following descriptions:

UPS

•

UPS Status Options on page 35

•

UPS Diagnostics Options on page 40

•

UPS Control Options on page 41

•

UPS Configuration Options on page 43

•

Module Status Option (Symmetra Power Array) on page 47

Note:

menu, which uses the

Environment

menu options, and the information provided by those options,

model.

menu in the Web interface includes a

menus appear in the Control Console and Web

UPS

model for its name, provides

UPS

. For more informa-

UPS menu options

menu, which appears only when an Environ-

PowerChute

UPS PowerChute network

UPS

menu options available in the Control

A Silcon DP300E series UPS has no diagnostics options.

option, which is not

below.

option

Web/SNMP Management SmartSlot Card User’s Guide 34

Page 35

Device Manager Menus

UPS Status Options

Overview

Detailed UPS status

Status

The following sections:

•

UPS

The and status options which are described in

(Symmetra Power Array) on page 47

In the Web interface, UPS status info rmation is displayed at the top of the page that appears when the This UPS status includes information about what caused the most recent transfer to battery power at the temperature of the

Note:

options provide access to the information described in the

Detailed UPS status on this page Input voltage on page 36 Output voltage on page 37 Fault tolerance (Symmetra Power Array) on page 38 Battery on page 39

Note:

menu for a Symmetra Power Array also has the diagnostics

The detailed “Control” and “Diagnostics” Web pages.

No description is provided f or the self-expl anatory

UPS

status fields.

Module Status Option

UPS

menu’ s

UPS

status also appears on the Web interface’s

Status

, as well as the internal

option is selected.

About

In the Control Console, the following information is displayed above the

UPS

menu options:

• Reason for the last transfer to battery

• UPS internal temperature

• The voltage values described in

Output voltage on page 37

The options

UPS Information

access to the expanded information. In addition, the Control Console’s Symmetra Power Array has a any faults or alarms reported as part of the

Note:

For information about the

UPS

status, see

Detailed Status

(Symmetra Power Array or Silcon DP300E) provide

A Silcon DP300E series UPS reports a non-specific fault for about 50 different conditions, including transfer to Bypass mode. When a specific fault is reported, access the UPS Keyboard at the Silcon DP300E series UPS for details.

Management Card and Device Events on page 61

(Smart-UPS or Matrix-UPS) and

UPS

operational status and other status

Faults & Alarms

UPS

events that can be repor ted as part of the

Input voltage on page 36

, and

Battery on page 39

UPS

menu for a

option which describes

status.

Continued on next page

Detailed

Web/SNMP Management SmartSlot Card User’s Guide 35

Page 36

Device Manager Menus

UPS Status Options

Input voltage

UPS

All DP300E series UPS, which identifies the input voltage values for all three phases, also repor ts the curren t (amperage) pro vid ed by the i nput voltage.

Note:

Status Field Definition

Input Voltage Input Frequency

Maximum Line Voltage

Minimum Line Voltage

continued

models report the input voltage and frequency. A Silcon

In the Control Console, use the option to access the

Minimum

status for a Symmetra Power Array or Silcon DP300E series UPS.

The AC voltage (VAC) being input to the The input voltage’s frequency, in Hertz (Hz).

Note:

In the Control Console for Smart-UPS or Matrix-UPS, the

Operating Frequency

value shared by the input and output voltages.

The highest AC voltage input to the minute of operation.

The lowest AC voltage input to the minute of operation.

Detailed UPS Information

Maximum Input Voltage

and

UPS.

field reports the frequency

UPS

during the previous

UPS

during the previous

Input Current

(Silcon DP300E series UPS only)

How much current is being supplied by the input voltage.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 36

Page 37

Device Manager Menus

UPS Status Options

Output voltage

The output voltage status information displaye d depends on the model.

Smart-UPS/Matrix-UPS.

Smart-UPS or Matrix-UPS.

Note:

Status Field Definition

Output Voltage

Output Frequency

Load Power Load Current

(Matrix-UPS only)

continued

Four status fields report on the output from a

In the Control Console, the output voltage fields for a Smart-UPS or Matrix-UPS are all displayed above the menu.

How much AC voltage the equipment.

The frequency used by the output voltage.

Note:

In the Control Console, an reports the frequency value that is shared by the input

and output voltages. The load placed on the The current being supplied by the output voltage.

UPS

is providing to its attached

Operating Frequency

UPS

by its attached equipment.

UPS

field

Symmetra

Power Array

Five status field s report the Symmet ra Power

Array output values.

Note:

In the Control Console, only the

Watts

(as a single

displayed above the

Information

option to access the other status fields for the

Load Power

UPS

menu. Use the

Output Voltage

field) is reported in the status

output voltage.

Status Field Definition

Output Voltage

Output Frequency

Output Current Output Watts

Output VA

How much AC voltage the equipment.

The frequency used by the output voltage.

The current supplied by the output voltage. The load placed on each of the Power Modules by the

attached equipment, expressed in Watts. The load placed on each of the Power Modules by the

attached equipment, expressed as a percentage of the kVA available from the

UPS

Output

and

Detailed UPS

is providing to its attached

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 37

Page 38

Device Manager Menus

UPS Status Options

Output voltage,

continued

Silcon DP300E.

DP300E series UPS.

Note:

Status Field Definition

Output Voltage

Output Current

Output Power

Output Power Percentage

Peak Output Current

continued

Five status fields report the output values for a Silcon

In the Control Console, use the option to access the

How much AC voltage the equipment for each phase.

How much current the output voltage is providing for each phase.

The load placed on each phase by the attached equipment, in total kVA.

The load placed on each phase by the attached equipment, expressed as a percenta ge of the of t he kVA availabl e from the

UPS

The highest current output by each phase.

Peak Output Current

Detailed UPS Information

status.

UPS

is providing to its attached

Fault tolerance (Symmetra

)

Array

Power

Two status fields report the Symmetra Power Array fault tolerance.

Note:

In the Control Console, you use the

Detailed UPS Information

option to access the fault tolerance status.

Status Field Definition

Redundancy

Present KVA Capacity

The number of power modules which can fail or be removed without causing the Symmetra Power Array to generate a Minimum Redundancy Lost event.

The maximum load that the Symmetra Power Array can support.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 38

Page 39

Device Manager Menus

UPS Status Options

Battery

The following table uses footnotes to indic ate which fields are share d by which

Remaining

Note:

Status Field Definition

Battery Capacity

Runtime Remaining

Nominal Battery Voltage

Battery V olt age Actual Battery Bus Voltage

Battery Current

continued

UPS

models. Only one battery-related status field (

) is shared by all

In the Control Console, use the option to access the

Bad Batteries

, and Symmetra Power Array. All other fields, for all displayed above the

The percentage of full support the attached equipment.

How long the attached equipment.

The basic voltage range that the b attery needs to suppl y w hen the

Note:

The available DC power.

The current which is being output from the battery.

UPS

models.

Detailed UPS Information

Number of External Batteries, Number of

Actual Battery Bus Voltage

UPS

Menu.

UPS

battery capacity th at is avail able to

UPS

can use battery power to support its

UPS

uses its battery for output power.

This field only appears in the Web interface.

Runtime

status for a

UPS

models, are

Number of External Batteries

Number of Bad Batteries

Self-Test Result Self-Test Date Calibration

Result Calibration Date

1 2 3 4

Smart-UPS, Matrix-UPS, or Symmetra Power Array Smart-UPS or Matrix-UPS Symmetra Power Array or Silcon DP300E Silcon DP300E only

The number of external batteries the

The number of the external batteries that may need replacing.

Note:

This field appears only when the external battery.

The result of the last self-test. The date of the last self-test. The result of the last runtime calibration.

The date of the last runtime calibration.

UPS

has.

UPS

has at least one

Web/SNMP Management SmartSlot Card User’s Guide 39

Page 40

Device Manager Menus

UPS Diagnostics Options

Overview

Diagnostics

There are two types of diagnostics options you can use with a Smart-UPS, Matrix-UPS, or Symmetra Power Array (a Silcon DP300E has no diagnostic options):

• Options which cause a specified test to occur immediately.

UPS

• A scheduling option which contro ls when a

self-test occurs.

How these options are accessed depends on whether you use the W eb interface or Control Console.

The following table describes the available diagnostics options.

Note:

In the Control Console, the diagnostics options are in the Control menu.

Test Definition

Self-Test Simulate Power

Failure Start/Stop

Runtime Calibration

Causes the Causes the

Initiates (or cancels) a runtime calibration, a process which determines how much ru nti me the battery is at 100% capacity.

Note:

UPS

to perform a self-test.

UPS

to test its ability to go on battery.

UPS

has available when its

You can perform a runtime calibration only when the battery is at 100% capacity.

Scheduled tests

UPS

self-

Test UPS Alarm

(Smart-UPS and Matrix-UPS)

A scheduling option allows you to control when a The available selections are

Every 14 Days

Causes a Matrix-UPS to generate an alarm tone, and a Smart-UPS to generate a n a la rm tone and flash its front pa nel lights.

UPS

self-test occurs.

Never, UPS Startup, Every 7 Days

, or

In the Web interface, this option is located on the same page as the diagnostic test options.

In the Control Console, the location of this opti on depends on the type of

UPS

• Symmetra Power Array has a

UPS

menu.

Scheduled Tests

• Smart-UPS or Matrix-UPS has a

Self-Test Schedule

option in the

option

which is accessed as follows: a. Select b. Select

Configuration General

from the

Configuration

UPS

menu.

Web/SNMP Management SmartSlot Card User’s Guide 40

Page 41

Device Manager Menus

UPS Control Options

Silcon DP300E series UPS

Three control actions are available for a Silcon DP300E series UPS.

Note:

Tu rn U PS Off

Tu rn U PS Off Gracefully

Reset UPS To Defaults

Only the

Action Definition

Reset UPS to Defaults

Turns the described in the table in

Causes the shut down the server’s operating system safely.

Resets all

UPS

off after the expiration of the

UPS

to turn off after PowerChute plus has time to

UPS

parameters to their default settings.

option is available by default.

Shutdown Delay

Shutdown parameters on page 45

To enable the turn-off options, do the following:

1. Access the Control Console from a local computer which has a direct, serial-cable connection with the Management Card, as described in

Note:

You cannot use the Web interface or Telnet access to

Local (serial) access on page 15

the Control Console to enable the turn-off options.

2. Select the

Device Manage

r option from the

Control Console

menu.

3. Select the Silcon DP300E option.

4. Select the

Control

option.

5. Enable the turn-off options.

6. Use C

TRL

-C to return to the

Control Console

menu.

7. Log out to have the change take effect.

You can use the Web interface or Telnet to disable the turn-off options, but you must use local access to the Control Console to enable them again.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 41

Page 42

Device Manager Menus

UPS Control Options

Smart-UPS, Matrix-UPS, and Symmetra

Power

Array

The Smart-UPS, Matrix-UPS, and Symmetra Power Array options are identical, with one exception: Symmetra Power Array and Matrix-UPS use a bypass mode; Smart-UPS does not.

Note:

For information about the the Web interface’s “Control” and “Configuration” pages, see the table in

With one exception, control actions are accessed through the menu in the Web interface and the Control Console. The

Defaults

Note:

Use the diagnostic tests which are accessed through the option in the Web interface. For descri ptions of the

Simulate Power Failure, Start/Stop Runtime Calibration Test UPS Alarm

page 40

Action Definition

continued

Configuration

is a

Control

Sleep Time

Shutdown parameters on page 45

setting which appears in

Reset UPS To

menu option in the Control Console.

menu in the Control Console to access the

Diagnostics

options, see

UPS Diagnostics Options on

Control

Self-Test

, and

Tu rn U PS On Tu rn U PS Off

Tu rn U PS Off Gracefully

Reboot UPS

Reboot UPS Gracefully

Put UPS To Sleep

Put UPS To Sleep Gracefully

Put UPS In/Take UPS Off Bypass

Reset UPS To Defaults

For information about the much time PowerChute plus has available to shut down the server safely, see the table in

Shutdown parameters on page 45

Turns the Turns the

table in Causes the

shut down the server’s operating system safely. Reboots the attached equipment by immediately causing the

UPS

Reboots the attached equipment by causing the off and then ba ck on ag ain , after PowerChute plus has time to safely shut down the server’s operating system.

Turns the the

parameters on page 45

Turns the

Time

on page 45

down the server’s operating system. Controls t he use of bypass mode, which allows some

maintenance to be performed at a Matrix-UPS or Symmetra Power Array model without turning off the

Resets all

UPS

on.

UPS

off after the

Shutdown parameters on page 45

UPS

to turn off after PowerChute plus has time to

to turn off and then back on again.

UPS

immediately off for the period of time defined by

Sleep Time

setting described in the table in

Low-Battery Sh ut do wn

setting described in the table in

UPS

off for the period of time defined by the

, after PowerChute plus has time to safely shut

UPS

parameters to their default settings.

Shutdown Delay

parameter that defines how

described in the .

UPS

to turn

Shutdown

Shutdown parameters

UPS

Sleep

Web/SNMP Management SmartSlot Card User’s Guide 42

Page 43

Device Manager Menus

UPS Configuration Options

Overview

Utility line settings

The

UPS

menu’ s

Configuration

option provides access to the

configurable parameters described in the following sections:

•

Utility line settings on this page

•

Alarm thresholds (Symmetra Power Array) on page 44

•

Shutdown parameters on page 45

•

General settings on page 46

•

Battery on page 39

Utility Line

The

Note:

settings and their values differ by UPS model.

Utility Line

settings are available for a Silcon DP300E seri es

UPS.

Smart-UPS/Matrix-UPS.

and Matrix-UPS

Setting Definition

Output Voltage High Transfer

Voltage

Utility Line

The nominal AC voltage level for the The upper limit of acceptable input voltage. When the input

reaches this value, the (Matrix-UPS) or starts using its SmartBoost feature (Smart-UPS).

The following table describes the Smart -UPS

settings.

UPS

output.

UPS

switches to battery operation

Low Transfer Voltage

Smart-UPS

(

Vout Reporting

Matrix-UPS

( Sensitivity

)

The lower limit of acceptable input voltage. When the input reaches this value, a Smart-UPS starts using its SmartTrim feature, or switches to battery operation, if it does not have SmartTrim.

Note:

For Matrix-UPS, this setting appe ars in the C ontr ol Console’s changed.

How Matrix-UPS scales its output voltage readings.

How sensitive the

Note:

Matrix-UPS always uses an

Line T r ansf er

UPS

is to distortions in the input voltage.

menu, but the value can not be

Automatic

setting.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 43

Page 44

Device Manager Menus

UPS Configuration Options

Utility line settings,

continued

Alarm thresholds (Symmetra

)

Array

Power

Symmetra

Power Array

Output Voltage Vout Reporting Output Freque ncy

Range If UPS fails, and

frequency or voltage is out of range

The following table describes the Symmetra Power Array

Thresholds

Threshold Definition

Power Array

Utility Line

Setting Definition

settings.

continued

The following table describes the Symmetra

settings.

The nominal AC voltage level for the How the The nominal value for the frequency used by the output

voltage. How the

UPS

scales its output voltage readings.

UPS

will respond if the stated condition occurs.

UPS

output.

Alarm

Alarm if Redundancy Under

Alarm if Load Over

Alarm If Runtime Under

The minimum redundancy level that can be present without causing an alarm.

The maximum load that the attached equipment can place on

UPS

the The minimum runtime that ca n be availabl e without causi ng an

alarm.

without causing an alarm.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 44

Page 45

Device Manager Menus

UPS Configuration Options

Shutdown parameters

Symmetra Power Array, Smart-UPS, and Matrix-UPS use all five

Shutdown Parameter Low-Battery Duration

Note:

In the Control Console, use the option to access the

Setting Definition

Return Battery Capacity

Low-Battery Duration

Shutdown Delay

continued

settings. A Silcon DP300E series UPS uses only

Shutdown Delay

and

Return Battery Capacity

The minimum battery c ap aci ty tha t m ust be present before the

UPS

turns on after a shutdown that was caused by a power

failure.

Note:

How long the battery condition occurs.

Note:

How long the a turn-off command.

UPS

The

Delay

This setting also defines how much time PowerChute plus has to safely shut down its serve r in response t o the menu options

Gracefully

must also wait the time defined by t he

setting before it can turn on.

UPS

can continue to run on battery once a low-

, and

UPS

will wait before it shu ts dow n in res po ns e to

Configuration

menu’s

Battery

setting.

Return

Turn UPS Off Gracefully, Reboot

Put UPS To Sleep Gracefully Control

Return Delay

Sleep Time

How long a that was caused by a power failure.

Note:

How long the you use either one of the

UPS To Sleep

Note:

UPS

must wait before it turns on after a shutdown

UPS

The

Return Battery Capacity

This setting also appears in the “Control” page.

must also have the capacity specified by the

UPS

will sleep (keep its outlets turned off) when

Put UPS To Sleep Gracefully

setting before it can turn on.

Control

menu’s sleep options (

Continued on next page

Put

Web/SNMP Management SmartSlot Card User’s Guide 45

Page 46

Device Manager Menus

UPS Configuration Options

General settings

The available

General Settings

Four settings ( UPS models. The third setting ( Matrix-UPS.

Note:

Setting Definition

UPS Name

(all models)

Last Battery Replacement

(all models)

Audible Alarm

(Smart-UPS and Matrix-UPS only)

General Settings

UPS Name

In the Control Console, use the option to access the

Batteries

settings.

continued

differ by UPS model.

are available for Smart-UPS. The first two

Last Battery R eplacemen t

and

Audible Alarm)

Last Battery Replacement

The name used by the

The date when the

Note:

Use a mm/dd/yy format.

When the battery.

UPS

will generate an alarm in response to going on

Configuration

UPS

battery was last replaced.

) are available for all

is also available for

menu’s

and

Battery

External

External Batteries

(Smart-UPS only)

How many external battery packs are connected to a Smart-UPS XL model.

Note:

Matrix-UPS can automatically sense and report the number of connected battery packs; Smart-UPS XL cannot.

Web/SNMP Management SmartSlot Card User’s Guide 46

Page 47

Device Manager Menus

Module Status Option (Symmetra

Menu options

Module status

Module Status

& Information

hardware, and diagnostics informati on about the Symmetra Power Array modules.

Note:

With the exception of the fields wh ich report the operational status for a module, the information reported for the foll owing modules is selfexplanatory.

For each module, the in the Control Console also provides raw data that is used by APC engineers and technical support to troubleshoot hardware problems.

• The Intelligence Module

• The Redundant Intelligence Module

• The Power Modules

• The Battery in the Main Frame

• Any External Battery Frames

option in the Web interf ace and a

option in the Control Console provide access to status,

Power Array

Module Diagnostics & Information

)

Module Diagnostics

option

For information about the module-related, Symmetra Power Array status events, see

Management Card and Device Events on page 61

Web/SNMP Management SmartSlot Card User’s Guide 47

Page 48

Device Manager Menus

UPS PowerChute network shutdown Option

Overview

Parameters

PowerChute

option in the Web interface’s

UPS

menu allows you to use the APC PowerChute network shutdown utility to shut down servers on your network that are using any client-version of PowerChute network shutdown.

For more information about PowerChute network shutdown, see the following documents provided in the .\pcns directory on the APC Web/ SNMP Management Card utility CD:

• PowerChute network shutdown Installation Guide (Install.htm)

• PowerChute network shutdown Release Notes (Relnotes.htm)

• PowerChute Network Shutdown with more than 50 Computers on One UPS (50.pdf)

The following table describes the PowerChute network shutdown parameters.

Parameter Definition

Event Notification Port

Shutdown Behavior

Identifies the port on which the PowerChute network shutd own clients will listen for asynchronous events. This value is not configurable.

Defines how the network shutdown clients finish shutting down their computer systems.

UPS

will be turned off after the PowerChute

Add Client IP

Configured Client IP Addresses

Allows you to add up to 50 PowerChute net work shutdown clients to the list of PowerChute network shutdown client is also added to the list automatically when that client is installed on your network.

Note:

For information about how you can shut down more than 50 PowerChute network shutdown clients that connect to a single UPS, see PowerChute Network Shutdown with more than 50 Computers on One UPS (50.pdf) in the .\pcns directory on the Management Card utility CD

Allows you to view the list of PowerChute network shutdown clients, and remove PowerChute network shutdown clients from the list. A PowerChute network shutdown client is also removed from the list automatically when that client is uninstalled.

Configured Client IP Addresses

APC

Web/SNMP

. A

Web/SNMP Management SmartSlot Card User’s Guide 48

Page 49

Device Manager Menus

Environment Menu Options

Overview

Probe status

Status

The

Details

option (Web interface) and the

option (Control Console) provide access to the status

information about the probes and contacts. The

Threshold and Contact

Status

option in the Web interface also accesses the firmware information for the Environmental Monitoring SmartSlot Card. In the Control Console, the firmware information is accessed through the

Monitor

The

option.

Configuration

option in the Web interface provides access to all of

About Envir onmental

the configuration settings for the probes and contacts. In the Control Console, individual opti ons (

Probe 2

Contact Settings

, and

T rap T hresho lds Prob e 1, Trap Thresholds

) are used.

These fields report on the status for each probe.

Note:

Temperature High

Temperature Violation

For information about the threshold values ci ted in the table, see

Probe settings

Status Field Definition

The temperature sensed by the probe.

Low

Whether the current temperature violates the probe’s temperature threshold settings:

below .

Yes, No

, or

Disabled

Contact status

Probe settings

Contact settings

Humidity

High Humidity Violation

Low

The relative humidity sensed by the probe. Whether the current humidity violates the probe’s humidity

threshold settings:

Yes, No

, or

Disabled

Reports the name of each contact alarm, and whether the contact’s alarm condition exists:

Yes, No

contact alarm settings, see

Use the the thresholds, and the

Use the

Trap

Setting

Name

fields to

fields to define the temperature or humidit y values for

Trap

fields to define the name for the contact alarms, and the

Enable

Disable

Contact settings

fields to

Disabled

, or

Enable

each alarm.

. For information about the

below.

Disable

each threshold.

Web/SNMP Management SmartSlot Card User’s Guide 49

Page 50

Web/SNMP Management SmartSlot Car d

Events Menu

Introduction

Overview

Menu options

Events

The following tasks:

• Access the event log.

• Define the actions to be taken when an event occurs, based on

• Define up to four SNMP trap receivers, by NMS-specifi c

• Define up to four recipients for event notifications by Email.

In the Web interface, all of the event s options are access ed through the

Events

In the Control Console, you access the availab le events-related options, as follows:

•Use the

• Use the

•Use C

menu provides access to the options that you use to do the

the severity level of that event. – Event logging – SNMP trap notification – Email notification

Note:

address, for event notifications by

menu.

server and Email recipients.

trap receivers.

You can use only the Web interface to define which events will use which actions. You can also use an evntlist.htm page to af fect individual events, as described in

on page 59

option in the

SNMP

TRL

option in the

-L to access the event log from any menu.

How to Configure Individual Events

SNMP

Network

traps.

menu to define the SMTP

menu to define the SNMP

For information about the settings available for the options, and for a more detailed description of t he Email feature, see the following descriptions:

•

Event Log on page 51

•

Event Actions (Web Interface only) on page 53

•

Event Recipients on page 55

•

Email on page 56

Web/SNMP Management SmartSlot Card User’s Guide 50

Events

Page 51

Events Menu

Event Log

Overview

Logged events

The Management Card supports event logging for all firmware modules (sumx300.bin, sy300.bin, and dp3e300.bin.) This allows you to record and view Card, and Management Card events.

You can use any of the following to view the event log:

• Web interface

• Control Console

•FTP

By default, any event which causes an SNMP trap is logged, except for SNMP authentication failures. Additionally , the Management Card logs its abnormal internal system events. However, you can use the option in the Web interface’s events based on their assigned severity level, as described in

Actions (Web Interface only) on page 53

Note:

For a list of the Management Card events, see

on page 61

Some system (Management Card) events do not have a severity level. Even if you disable the event log for all severity levels, these no-severity events will stil l be logged.

UPS

, Environmental Monitoring SmartSlot Card, and

UPS

, Environmental Monitoring SmartSlot

Events

menu to disable the logging of

Management Card and Device Events

UPS

application

Actions

Event

Web interface

Control Console

Note:

The displays up to the last 300 recorded events, in reverse chronological order. A

You can access the Management Card's Control Console from a local computer (direct serial-cable connection) or over the network (using Telnet). In the Control Console, press C The most recent events are displayed first. Use the S up to the last 300 recorded events. While viewing the log, type d and press E

The event log will log a graceful shutdown of the UPS, even when that shutdown was not initiated by the Management Card. A graceful shutdown from SP=1 typically indicates that PowerChute plus or PowerNet Manager performed the shutdown. A graceful shutdown from SP=0 typically indicates that a management peripheral, such as PowerV iew or the Outof-Band Management SmartSlot Card, initiated the shutdown.

Log

option in the

Delete Log

NTER

to clear all events from the log.

Events

button allows you to clear all events from the log.

menu accesses the event log, which

TRL

-L to display the event log.

PACE BAR

Continued on next page

to view

Web/SNMP Management SmartSlot Card User’s Guide 51

Page 52

Events Menu

Event Log

FTP

continued

You can use FTP to retrieve a text version (event.txt) of the event log.

• The event.txt file is Tab-delineated so that it can be easily

• It reports as many as 5000 events that occurred since the log

• It includes information that is not in the Web interface and Con-

To use FTP to retrieve the event.txt file, do the following:

imported into any spreadsheet application.

was last deleted.

trol Console event log displays. – The version of the event.txt file form at (first field). – The – The

– The unique

Date Name, Contact, Location

agement Card.

Note:

The Management Card always uses 4-digit year representation when logging and displayin g event data. However, you may need to select a 4-digit date format in the spreadsheet to display all four digits.

Time

and

Event Code

the event.txt file was retrieved.

, and IP address of the Man-

for every type of event.

1. At a command prompt, type ftp and the IP address of the

NTER

Management Card, and press E

ftp 159.215.12.114

2. Log in.

Note:

3. Use the get command to transmit the text-version of the event log to your local drive.

ftp>get event.txt

4. You can use the delete command to clear all events from the log. You will not be asked to confirm the deletion. A new event.txt file will be created immediately to record a Del eted Log event.

ftp>del event.txt 250 Requested file action okay, completed. ftp>

5. Use the quit command to exit from FTP.

ftp>quit

Case-sensitive is the default for both) protect FTP access. You use the

Network

the these settings.

menu (the

TFTP & FTP

User Name

FTP option

option in Web interface) to change

Password

and

in the Control Console or

settings (

apc

Web/SNMP Management SmartSlot Card User’s Guide 52

Page 53

Events Menu

Event Actions (Web Interface only)

Overview

Severity levels

Actions

The menu. It allows you to select whether the followi ng actions are enabled or disabled for events with a specified severity level:

• Events Log

•SNMP Traps

•Email

For information about the event log, see information about the UPS, Environmental Monitor ing SmartSlot Card, and Management Card events, including the default severity level for each event, see for information about Email notifications, see

With the exception of some system (Management Card) events that do not have a severity level assigned, each event is assigned a default severity level based on the type of action that is requi red when the event occurs.

• Informational: Indicates an event that requires no action, such

• Warning: Indicates an event that may need to be addressed if

• Severe: Indicates an event that requires immediate attention.

option is available only in the Web interface’s

Note:

as a notification of a return from an abnormal condition.

the condition continues, but which does not require immediate attention.

Unless resolved, UPS and Management Card severe events can cause incorrect operation of the UPS or its supported equipment, or can result in the loss of UPS protection dur ing a power failure. Environment al Monitor ing Smart Slot Card sev ere events warn of abnormal environmental conditions or possible security violations.

Note:

You can use an evntlist.htm page to change the severity level assigned to a specif ic event . For mor e info rmati on, see

How to Configure Individual Events on page 59

Event Log on page 51

Management Card and Device Events on page 61

Email on page 56

To use an evntlist.htm page to change the severity level assigned to a specific event, see

Individual Events on page 59

How to Configure

Events

; for

;

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 53

Page 54

Events Menu

Event Actions (Web Interface only)

Event Log action

SNMP Traps action

Email action

You can disable the recording of events in the event log. By default, all events are recorded.

Note:

By default, the warning, and severe events. However, before you can use SNMP traps for event notifications, you must identify the trap receivers (up to four), by their specific IP addresses.

For information about how to define the trap receivers, see

Recipients on page 55

By default, the before you can use Email for event notifications, you must define the Email recipients.

Even if you disable the system (Management Card) events which have no severity lev el assigned will still be logged.

SNMP Traps

action is enabled for severe eve nts only. However,

action is enabled for all infor mat ional,

continued

Event Log

action for all se ve r ity le v e ls,

Event

For information about how to define the Email recipients, see

page 56

Email on

Web/SNMP Management SmartSlot Card User’s Guide 54

Page 55

Events Menu

Event Recipients

Overview

Trap receivers

The Web interface and Control Console both have options that allow you to define the trap receivers and up to four Email addresses to be used when an event occurs that has the SNMP traps or Email enabled, as described in

Tra p Rece iver

The

Event Actions (Web Interface only) on page 53

settings allow you t o def ine up to four speci fic NMSs

to which traps will be sent.

Note:

In the Control Console, access these settings through the

SNMP

option in the

Item Definition

Community Name

Receiver NMS IP

Trap Generation

Network

The password (maximum of 15 characters) used when traps are sent to the setting.

The IP address of the NMS to whi ch trap s will be sent. If this setting is default value), traps will not be sent to any NMS

Enables (by default) or disables the sending of any traps to the the

menu.

NMS

identified by the

Receiver NMS IP

0.0.0.0

NMS

setting.

(the

identified

Email options

See

Authentication Traps

on the next page.

Enables or disables the sending of authentication traps to the the

Receiver NMS IP

setting

NMS

identified

Web/SNMP Management SmartSlot Card User’s Guide 55

Page 56

Events Menu

Email

Overview

DNS server

You can use the Simple Mai l Transfer Protocol (SMTP) to send Email to up to four recipients when an event occurs.

To use the Email feature, you must define the following settings:

• The IP address of the Domain Name Service (DNS) server

• The DNS name of the tings for

SMTP

server and the

From Address

set-

• The Email addresses for a maximum of four recipients

Note:

You can use the Email feature to page an Email recipient who uses a text-based pager gateway. For more information, see the description of the ting in

Email recipients on page 57

To Address

set-

The Management Card cannot send any Email messages unless the DNS server is defined. The

TCP/IP & DNS

(Control Console) opt ion i n the

Network

(Web interface) or

menu accesses the setting that

DNS

you use to identify the Domain Name Service (DNS) server by its IP address.

If the Management Card does not receive a response from the DNS server within five seconds, Email c annot be sent. Therefo re, use a DNS server that is on the same segment as the Management Card, or on a nearby segment (but not across a WAN).

SMTP settings

Once you define the DNS server’s IP address, verify that DNS is working correctly by entering the DNS name of a computer on your network to obtain the IP address for that DNS name.

The

SMTP Server From Address

option in the

Setting Description

Network

The DNS name of the SMTP server. The contents of the

the Management Card.

Note:

The SMTP server’s configuration may require that you use a valid user account on the server for this setting. See the server’s documentation for more information.

menu accesses the following settings:

field in the Email messages sent by

From

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 56

Page 57

Events Menu

continued

Email recipients

Recipients

The option in the Control Console’s

option in the Web interface’ s

Network

Menu, accesses the settings

you use to identify up to four Email recipie n ts.

Note:

In the Web interface, once you configur e the settings for an Email recipient, you can use an

Email Test

Email message to that recipient. The located directly below the

Setting Description

To Address

Send via

Defines the user and domain names of the recipient. To use Email for paging, use the Email address for that recipient’s pager gateway accou nt (for example, The pager gateway will generate the page.

Note:

Email can only send text messages. Therefore, the recipient’s pager must be able to use text-based messaging.

Selects whether Email will be routed through the Management Card’s SMTP server ( directly to the recipient’s SMTP server (

option). When the recipient uses the Management

Server

Card’s SMTP server, this setting has no effect.

Note:

The recommended sele cti on is the option. See

page 58

Email Recipients

Local SMTP Server

Optimal Email Configuration Issues on

Events

menu, or the

option to send an

Email Test

option is

settings.

myacct100@skyt el.com

option) or sent

Recipient’s SMTP

Local SMTP Server

Email Generation

Enables (by default) or disables the sending of Email to the defined recipient.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 57

Page 58

Events Menu

Email recipients,

continued

APC

Optimal Email Configuration Issues.

select the following reasons:

When you select the following:

Local SMTP Ser ver

• If the SMTP server does not respond to the Management Card within 20 seconds, the Email will not be sent. Therefore, it is best to specify a local SMTP server rather than one across the Internet, especially if the remote SMTP server is handling large amounts of traffic.

Note:

• The local SMTP server will queue the Email and attempt to send it several times to the remote SMTP server. When you select the Card will try to send the Email only once.

• Enable forwarding at that server so that the server can route Email to external SMTP servers. Typically, SMTP servers are not configured to forward Email. Consult with your SMTP-ser ver administrator before changing the configuration of your SMTP server to allow forwarding.

• Set up a special Email account for the Management Card. This account would then forward the Email to an external Email account.

The Management Card has limited resources to queue and transmit Email. Therefore, the Management Card has relatively low time-out values.

Recipient’s SNMP Server

Local SNMP Server

option for the

recommends that you

Send via

option, the Management

option, you must do one of the

setting for the

Web/SNMP Management SmartSlot Card User’s Guide 58

Page 59

Events Menu

How to Configure Individual Events

Overview

Event list access

Actions

The configure the actions to be taken by events based on the severity level assigned to each event. An event list (evntlist.htm) page allows you to configure the actions to be taken for an individual event.

The I2C Configuration Utility on the APC Web/SNMP

Note:

To access the event list, you must add /evntlist.htm to the Management Card’s URL address value (IP address or DNS name). You cannot access the event list directly from the Web interface menus.

• For an IP address of 159.215.12.114, and the default TCP port

• For an IP address of 159.215.12 .114, and a TCP port other than

• For a DNS name of writers, the URL would be as follows:

option in the Web interface’s

Management Card utility CD allows you to perform the same configuration described in this section by editing a textformatted configuration (INI) fi le. You then convert that file to a binary-formatted configur ation (CFG) file which you can send to multiple Management Cards over the network using the Web/ SNMP Management Card Wizard. For more information on the I2C utility, see the Management Card Addendum, which is also available on the APC Web/SNMP Management Card utility CD (.\doc\Addendum.pdf).

of 80, the URL would be as follows:

http://159.215.12.114/evntlist.htm

80 (in this example, 5000), the URL would be as follows:

http://159.215.12.114:5000/evntlist.htm

http://writers/evntlist.htm

Events

menu allows you to

Event list format

Web/SNMP Management SmartSlot Card User’s Guide 59

The evntlist.htm page uses th e followi ng columns to id entify each event :

Code: The

•

Description

•

Severity

•

Configuration

• that will occur for the event, and provides a link to the event mask you can use to configure that event.

event’s unique Event Code.

: The text used for the event.

: The event’s default severity level.

: The hexadecimal code that defines the actions

Continued on next page

Page 60

Events Menu

How to Configure Individual Events

Event mask

Use the codes identified in the following table to confi gure an event. For example, to configure the UPS on battery event, as follows:

• To configure it as a severe event, change the 1st character to 3.

• To log the event, and send traps to trap receivers 1 and 2, change the 2nd character to B.

• To disable traps to receivers 3 and 4, and disable Email recipients 1 and 2, change the 3rd character to 0.

• To send Email only to Email recipient 3, change the 4th character to 8.

Note:

Character Event Mask Code Format

(Left-

1st

Most)

2nd

3rd

4th

5th and 6th

The result would be a code of 3B0800.

Defines the severity code for the event.

(0000): No severity

(0001): Informational

(0010): Warning

(0011): Severe

Defines whether the event is logged, and whether SNMP traps are sent to trap receivers 1 and 2.

(0000): Disable logging and SNMP traps

(0001): Disable logging, send traps to receiver 2

(0010): Disable logging, send traps to receiver 1

(0011): Disable logging, send traps to both receivers

(1000): Enable logging, disable SNMP traps

(1001): Enable logging, send traps to receiver 2

(1010): Enable logging, send traps to receiver 1

(1011): Enable logging, send traps to both receivers

Controls the sending of SNMP traps to trap receivers 3 and 4, and Email notifications to Email recipients 1 and 2.

(0000): Disable traps and Email

(0001): Disable traps, send Email to recipient 2

(0010): Disable traps, send Email to recipient 1

(0011): Disable traps, send Email to both recipients

(0100): Send traps to receiver 3, disable Email

(0101): Send traps to receiver 3, Email to recipient 2

(0110): Send traps to receiver 3, Email to recipient 1

(0111): Send traps to receiver 3, Email to both recipients

(1000): Send traps to receiver 4, disable Email

(1001): Send traps to receiver 4, Email to recipient 2

(1010): Send traps to receiver 4, Email to recipient 1

(1011): Send traps to receiver 4, Email to both recipients

(1100): Send traps to both receivers, disable Email

(1101): Send traps to both receivers, Email to recipient 2

(1110): Send traps to both receivers, Email to recipient 1

(1111): Send traps to both receiv ers, Email to both recipients

Defines whether the event sends Email notifications to Email recipients 3 and 4.

(0000): Disable Email

(0100): Send Email to recipient 4

(1000): Send Email to recipient 3

(1100): Send Email to both recipients

Reserved for future use. Always map as 00.

continued

Web/SNMP Management SmartSlot Card User’s Guide 60

Page 61

Events Menu

Management Card and Device Events

Overview

Management Card events

The Management Card, UPS, and Environmental Monitoring SmartSlot Card all generate event codes in response to specific conditions. Each event has a unique code a nd is c lassi fied as having no s everit y le vel, or with a default severity level that indicates the seriousness of the event.

Note:

For information about severity levels and how they define the actions associated with an event, see

Interface only) on page 53

Event Actions (Web

The following table identifies the Management Card events (labeled as System events in the table’s descriptions).

Note:

The Management Card has events that are cl assifi ed as having no severity level. You cannot configure any action to occur for such events.

Code Severity Description

0x0001 Severe System: Coldstart. (The Management Card was turned on.) 0x0002 Severe System: Warmstart. (The Management Card was reset

0x0003 Warning System: SNMP configuration change. 0x0004 Informational System: Detected an unauthorized user attempting to

while it was turned on.)

access the SNMP interface.

0x0005 Warning System: Detected an unauthorized user attempting to

0x0006 Warning System: Detected an unauthorized user attempting to

0x0008 Warning System: Password changed. 0x000C No severity System: File transfer started. (FTP) 0x000D No severity System: File transfer started. (TFTP) 0x000F No severity System: File transfer failed. 0x0014 No severity System: Control Console User logged in. 0x0015 No severity System: Web User logged in. 0x0016 No severity System: FTP User logged in. 0x0018 No severity System: Reset to Defaults. 0x0019 No severity System: Initializing data.

access the Control Console interface.

access the Web interface.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 61

Page 62

Events Menu

Management Card and Device Events

UPS events

The following table identifies all of th e UPS events. However, not all of the events are generated by all UPS models.

Code Severity Description

0x0101 Informational UPS: Communications established. 0x0102 Severe UPS: Communications lost. 0x0103 Severe UPS: Sensed a load greater than 100 percent of rated

capacity. 0x0104 Informational UPS: Overload condition cleared. 0x0105 Informational UPS: Passed internal self-test. 0x0106 Severe UPS: Failed internal diagnostic self-test. 0x0107 Severe UPS: Batteries discharged. 0x0108 Informational UPS: Battery discharge condition cleared. 0x0109 Warning UPS: Switched to battery backup power; utility power

failure. 0x010A Informational UPS: Returned from battery backup power; utility power

restored.

continued

0x010B Warning UPS: Enabled SmartBoost; low incoming line voltage. 0x010C Informational UPS: Returned from SmartBoost. 0x010D Warning UPS: Enabled SmartTrim; high incoming line voltage. 0x010E Informational UPS: Returned from SmartTrim. 0x010F Severe UPS: Battery power is low and will soon be exhausted. 0x0110 Informational UPS: Returned from a Low-Battery condition. 0x0113 Informational UPS: Turned on. 0x0114 Warning UPS: Turned off. 0x0115 Warning UPS: Entered sleep mode. 0x0116 Informational UPS: Returned from sleep mode. 0x0117 Warning UPS: Started reboot sequence. 0x0119 Severe UPS: Batteries need immediate replacement. 0x011A Informational UPS: Bad battery condition cleared. 0x011B Severe UPS: In bypass due to an internal fault. 0x01 1C Warni ng UPS: In bypass due to us er command via softw are or pane l. 0x011D Warning UPS: In bypass initiated by user. (The bypass switch at the

0x011E Informational UPS: Returned from bypass.

UPS was used.)

0x011F Severe UPS: Base module bypass power supply failure.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 62

Page 63

Events Menu

Management Card and Device Events

UPS events,

continued

Code Severity Description

0x0120 Severe UPS: Base module fan failure. 0x0121 Informational UPS: External battery pack communications established. 0x0122 Severe UPS: External battery pack communications lost. 0x0123 Informational UPS: Battery calibration test initiated. 0x0124 Informational UPS: Battery calibration complete. 0x0125 Informational UPS: Graceful shutdown initiated. 0x0126 Warning UPS: SmartBoost or SmartTrim relay failure. 0x0127 Informational UPS: SmartBoost or SmartTrim relay failure cleared. 0x0128 Warning UPS: Bad output voltage condition. 0x0129 Informational UPS: Bad output voltage condition cleared. 0x012A Warning UPS: Battery charger failure. 0x012B Informational UPS: Battery charger failure cleared. 0x012C Warning UPS: Internal battery temperature threshold violation.

continued

0x012D Informational UPS: Internal battery temperature threshold violation

0x012F Warning UPS: No batteries installed. 0x0130 Informational UPS: No batteries installed cleared. 0x0201 Severe UPS: Power Module failure. 0x0202 Informational UPS: Power Module failure cleared. 0x0203 Severe UPS: Intelligence Module failure. 0x0204 Informational UPS: Intelligence Module failure cleared. 0x0205 Severe UPS: Redundant Intelligence Module failure. 0x0206 Informational UPS: Redundant Intelligence Module failure cleared. 0x0207 Severe UPS: Battery failure. 0x0208 Informational UPS: Battery failure cleared. 0x0209 Severe UPS: Load(kVA) alarm threshold violation. 0x020A Informational UPS: Load(kVA) alarm threshold violation cleared. 0x020B Severe UPS: Redundancy lost. 0x020C Informational UPS: Redundancy returned. 0x020D Severe UPS: Redundancy below alarm threshold. 0x020E Informational UPS: Redundancy below alarm threshold cleared.

cleared.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 63

Page 64

Events Menu

Management Card and Device Events

UPS events,

continued

Code Severity Description

0x020F Severe UPS: bypass not in range; either frequency or voltage. 0x0210 Informational UPS: bypass not in range cleared; either frequency or

voltage. 0x0211 Severe UPS: Bypass contactor stuck in bypass position. 0x0212 Informational UPS: Bypass contactor stuck in bypass position cleared. 0x0213 Severe UPS: Bypass contactor stuck in on-line position. 0x0214 Informational UPS: Bypass contactor stuck in on-line position cleared. 0x0215 Severe UPS: In bypass due to an internal fault. 0x0216 Informational UPS: In bypass due to an internal fault cleared. 0x0217 Severe UPS: In bypass due to an overload. 0x0218 Informational UPS: In bypass due to an overload cleared. 0x0219 Severe UPS: In maintenance bypass. 0x021A Informational UPS: In maintenance bypass cleared. 0x021B Severe UPS: Input circuit breaker tripped open.

continued

0x021C Informational UPS: Input circuit breaker tripped open cleared. 0x021D Severe UPS: System level fan failure. 0x021E Informational UPS: System level fan failure cleared. 0x021F Severe UPS: Redundant Intelligence Module in control. 0x0220 Informational UPS: Redundant Intelligence Module in control cleared. 0x0221 Severe UPS: IIC inter-module communi ca tio ns failure . 0x0222 Informational UPS: IIC inter-module communications failure cleared. 0x0223 Severe UPS: No working Power Modules. 0x0224 Informational UPS: No working Power Modules cleared. 0x0225 Severe UPS: Load shutdown from bypass; input frequency or

0x0226 Informational UPS: Load shutdown from bypass cleared; input frequency

0x0227 Severe UPS: Runtime below alarm threshold. 0x0228 Informational UPS: Runtime below alarm threshold cleared. 0x0229 Severe UPS: Extended Run Frame fault. 0x022A Informational UPS: Extended Run Frame fault cleared. 0x022B Severe UPS: Output voltage out of range.

voltage outside limits.

or voltage outside limits.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 64

Page 65

Events Menu

Management Card and Device Events

UPS events,

continued

Code Severity Description

0x022C Informational UPS: Output voltage out of range cleared. 0x022D Severe UPS: Not synchronized fault. 0x022E Informational UPS: Not synchronized fault cleared. 0x022F Severe UPS: No batteries installed. 0x0230 Informational UPS: No batteries installed cleared. 0x0231 Severe UPS: Battery voltage high. 0x0232 Informational UPS: Battery voltage high cleared. 0x0233 Severe UPS: Non-specific fault; Access UPS keyboard for details. 0x0234 Informational UPS: Non-specific fault cleared. 0x0235 Severe UPS: Site wiring fault. 0x0236 Informational UPS: Site wiring fault cleared. 0x0237 Severe UPS: Backfeed protection relay open. 0x0238 Informational UPS: Backfeed protection relay open cleared.

continued

0x0239 Severe UPS: Bit 28 of the abnormal condition register set. 0x023A Informational UPS: Bit 28 of the abnormal condition register cleared. 0x023B Severe UPS: Bit 29 of the abnormal condition register set. 0x023C Informational UPS: Bit 29 of the abnormal condition register cleared. 0x023D Severe UPS: Bit 30 of the abnormal condition register set. 0x023E Informational UPS: Bit 30 of the abnormal condition register cleared. 0x023F Severe UPS: Bit 31 of the abnormal condition register set. 0x0240 Informational UPS: Bit 31 of the abnormal condition register cleared. 0x0241 Informational UPS: Number of batteries increased. 0x0242 Informational UPS: Number of batteries decreased. 0x0243 Informational UPS: Number of Power Modules increased. 0x0244 Informational UPS: Number of Power Modules decreased. 0x0245 Informational UPS: Intelligence Module inserted. 0x0246 Informational UPS: Intelligence Module removed. 0x0247 Informational UPS: Redundant Intelligence Module inserted. 0x0248 Informational UPS: Redundant Intelligence Module removed. 0x0249 Informational UPS: Number of Extended Run Frames increased. 0x024A Informational UPS: Number of Extended Run Frames decreased.

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 65

Page 66

Events Menu

Management Card and Device Events

Environmental Monitoring SmartSlot Card events

The following table identifies the Enviro nmen tal Monitoring SmartSlot Card events.

Code Severity Description

0x0301 Severe Environment: Contact fault. (Contact 1) 0x0302 Informational Environment: Contact fault cleared. (Contact 1) 0x0303 Severe Environment: Contact fault. (Contact 2) 0x0304 Informational Environment: Contact fault cleared. (Contact 2) 0x0305 Severe Environment: Contact fault. (Contact 3) 0x0306 Informational Environment: Contact fault cleared. (Contact 3) 0x0307 Severe Environment: Contact fault. (Contact 4) 0x0308 Informational Environment: Contact fault cleared. (Contact 4) 0x0309 Severe Environment: Temperature threshold violation on probe 1.

(Low) 0x030A Informational Environment: Temperature threshold violation on probe 1

cleared. (Low) 0x030B Severe Environment: Temperature threshold violation on probe 1.

(High) 0x030C Informational Environment: Temperature threshold violation on probe 1

cleared. (High) 0x030D Severe Environment: Humidity threshold vi olation on probe 1. (Low) 0x030E Informational Environment: Humidity threshold violation on probe 1

cleared. (Low) 0x030F Severe Environment: Humidity threshold violation on probe 1.

(High) 0x0310 Informational Environment: Humidity threshold violation on probe 1

cleared. (High) 0x0311 Severe Environment: Temperature threshold violation on probe 2.

(Low) 0x0312 Informational Environment: Temperature threshold violation on probe 2

cleared. (Low) 0x0313 Severe Environment: Temperature threshold violation on probe 2.

(High) 0x0314 Informational Environment: Temperature threshold violation on probe 2

cleared. (High) 0x0315 Severe Environment: Humidity thres hol d vi olation on probe 2. (Low) 0x0316 Informational Environment: Humidity threshold violation on probe 2

cleared. (Low) 0x0317 Severe Environment: Humidity threshold violation on probe 2.

(High) 0x0318 Informational Environment: Humidity threshold violation on probe 2

cleared. (High) 0x0319 Informational Environment: Communications established. 0x031A Severe Environment: Communications lost.

continued

Web/SNMP Management SmartSlot Card User’s Guide 66

Page 67

Web/SNMP Management SmartSlot Car d

Security

Security Features

Planning and implementing security features

Port assignments

User names, passwords and community names

As a network device that passes information across the network, the Management Card is subject to the same exposure as other devices on the network.

Use the information in this section to plan and implement the security features appropriate for your environment.

If a Telnet, specify the port when using the client interface, such as a Web br owser. The non-standard port address becomes an extra “password, ” hiding the server to provide an additional level of security. The which the Telnet, standard “well known ports” for the protocol s.To hide the interfaces, use any port numbers from

For examples of what the commands would look like when the default port numbers are changed, see

All user names, passwords, and community names for transferred over the network as plain te xt. A user who is capable of monitoring the network traffic can determine the user names and passwords required to l og into the Management Card’ s Cont rol Console or Web interface as an Administrator or Device Manager. This security limitation of the protocols aff ects any device using Telnet, a Web server , or an

FT P

SNMP

, or Web server uses a non-standard port , a user must

TCP

ports for

FTP

, and Web servers listen are initially set at the

5000 to 65535

version 1 agent.

FTP Server, Telnet, and Web on page

SNMP

are

Web/SNMP Management SmartSlot Card User’s Guide 67

Page 68

Security

Authentication

Authentication versus encryption

MD5

authentication (Web interface)

The Management Card controls access by providing basic authentication through user names, passwords, and provides no type of encryption. These basic securi ty features are sufficient for most environments, in which sensitive data is not being transferred. To ensure that data and communication between the Management Card and the client interfaces, such as Telnet and the Web browser, cannot be captured, you can provide a greater level of security by enabling interface.

The Web interface option for of access security than the basic

MD5

scheme is similar to

Enabling

MD5

implements the following security features:

• The Web server requests a user name and a password phrase (distinct from the password). The user name and password phrase are not transmitted over the network, as they are in basic authentication. Instead, a Java login applet combines the user name, password phrase, and a unique session challenge number to calculate an ber is returned to the server to verify that the user has the correct login information; login information.

• In addition to the login authentication, each form post for configuration or control operations i s authenticat ed with a unique chal lenge and hash response.

• After the authentication login, subsequent page access is restricted by must have cookies enabled in your browser.) Pages are transmitted in their plain-text form, with no encryption.

MD5

authentication (described below) for the Web

MD5

authentication enables a higher level

HTTP

authentication scheme. The

CHAP

MD5

addresses and a hidden session cookie. (You

PAP

and

MD5

authentication does not reveal the

remote access protocols.

hash number. Only the hash num-

addresses, but

MD5

If you use interface, disable the less secure interfaces, including Telnet,

SNMP

. For

access and trap facilities are st ill available. For additional in formation on

MD5

authentication, see

Internet Engineering Task Force. For

Firewalls

Web/SNMP Management SmartSlot Card User’s Guide 68

Although than the plain-text access methods, complet e protection from security breaches is almost impossible to achieve. Well-configured firewalls are an essential element in an overall security scheme.

authentication, which is availab le onl y for the Web

SNMP

, you can disable write-only access so that read

RFC

document #

MD5

authentication provides a much higher le vel of security

1321

CHAP

at the Web site of the

RFC

, see

document #

Continued on next page

FTP

, and

1994

Page 69

Security

Authentication

Summary of access methods

continued

The following table describes each interface and its access methods.

Interface Security Access Notes

Serial Control Console

Te lnet Control Console

SNMP

Access is by user name and password.

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

These methods are available:

• Community Name

NMS IP

•

• Agent Enable/Disable

• Four access communities with

filters

read/write/disable capability

Always enabled.

The user name and password are transmitted as plain text.

The NMS IP filters allow access from designated IP addresses.

• 159.215.12.1 allows only the NMS with that IP address to have access.

• 159.215.12.255 allows access for any NMS on the

159.215.12 segment.

• 159.215.255.255 allows access for any NMS on the

159.215 segment.

• 159.255.255.255 allows access for any NMS on the 159 segment.

• 0.0.0.0 or 255.255.255.255 allows access for any NMS.

FTP Server

Web Se rver

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

MD5

Authentication option

•

Only the Administrator account has access.

HTTP

In basic mode, the user name and password are transm itte d b as e64 encoded (with no encryption). mode uses a user name and password phrase.

authentication

MD5

authentication

Web/SNMP Management SmartSlot Card User’s Guide 69

Page 70

Web/SNMP Management SmartSlot Car d

Troubleshooting

Management Card

Management Cardaccess problems

The following table describes problems that are related to network or other access to the Management Card. For problems not described in this table or in the table in

SNMP issues on page 71

, see the troubleshooting flowcharts on th e APC W eb/SNMP Mana geme nt Card utility CD (.\trouble\). If you still cannot resolve the problem, see

Problems Persist on page 73

Problem Solution

Unable to ping the Management Card

Is the Management Card’s Status indicating it is running its If yes, try to ping another node on the same network segment as the M anage ment Card. If th at fail s, it is not a Management Card problem. If the Status green, or if the ping test succeeds, perf orm the following checks:

• Verify that the Ma nagement Ca rd is properl y seated

• Verify all network connections.

•Verify

• Verify the default gateway (or router)

• Verify the number of subnet bits for the

UPS

in the

the network or subnetwork.

the subnetwork) from the Management Card.

Management Card’s subnet mask.

or expansion chassis.

addresses of the Management Card and

NMS

, and make sure both are on the same

NMS

is on a different physical network (or

SNMP

LED

green,

agent on the network?

LED

is not

address if

PowerChute constantly or frequently reports “Unable to Communicate with UPS”

The terminal program reports that it cannot allocate the comm port when you try to configure the Management Card

Cannot access the Web interface

plus

How to Correct Communication Los t Problems

See

on page 72

You must shut down PowerChute use a terminal to configure the Management Card.

1. Verify that

2. Verify that you can ping the adapter.

3. Verify that you are using eithe r Internet Explore r 3.0 or above, or Netscape 3.0 or above.

HTTP

access is enabled.

plus before you can

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide 70

Page 71

Troubleshooting

Management Card

SNMP issues

The following table describes known

Unable to perform a

Unable to receive traps at

NMS

the

Traps received at an are not identified

continued

SNMP

Problem Solution

GET

SET

NMS

1. Verify the read (GET) community name.

2. Use the Control Console or Web interface to ensure that the

1. Verify the read/write (SET) community name.

2. Use the Control Console or Web interface to ensure that the

on page 29

Query the PowerNet MIB

OIDs

correctly, and that the commun ity nam e defi ned for th e

NMS

necessary, use SETs to the Console or Web interface to correct the trap receiver definition problem. See

See your are properly integrated in the alarm/trap database.

NMS

to verify that the matches the community name in the table. If

NMS

documentation to verify that the traps

problems.

has access. See

has write (SET) access. See

mconfigTrapReceiverTable

NMS IP

SNMP on page 29

address is listed

OID

s, or use the Control

SNMP

Web/SNMP Management SmartSlot Card User’s Guide 71

Page 72

Troubleshooting

How to Correct Communication Lost Problems

Overview

Constant Unable to Communicate problem

PowerChute plus may constantly or frequently report an Unable to Communicate with Management Card have been installed together on a

1. Ensure that the cable between the computer and the expansion chassis) is securely connected at both ends.

2. Ensure that the connected to the same computer port used to co nnect the computer to the

3. If Management Card.

4. If the problem persists, disconnect (or remove) t he Manage ment Card and restart PowerChute plus.

• If the problem still persists, see your PowerChute plus documen-

• If problem clears, reinstall the Management Card.

5. If the problem still continues or returns, see

Technical Support on page 74

contact APC for technical support.

UPS

Step 1

tation to remove and then reinstall PowerChute plus.

UPS

condition when PowerChute plus and the

UPS

(or the expansion chassis) serial port is

when PowerChute plus was installed.

Step 2

did not correct the problem, reset the

APC Worldwide

for information about how to

UPS

(or the

Intermittent Unable to Communicate problem

IRQ

To eliminate an interrupt request ( the problem, disconnect (or remove) the Management Card from the

UPS

and restart PowerChute plus. If the problem persists, see your PowerChute plus documentation to remove and then reinsta ll PowerChute plus. If the problem still persists, see

Technical Support on page 74

APC for technical support If problem cleared, do the following.

1. Stop PowerChute plus.

2. Use an ASCII text editor to edit the [ups] section of the PowerChute plus initialization file (pwrchute.ini or powerchute.ini, depending on the PowerChute plus operating system):

• Add the TimeoutFactor=40 parameter to the file.

• Change the UpsPollInterval value to =6 (default val ue is 4).

3. Reconnect (or reinstall) the Management Card and restart PowerChute plus. If the problem ret u rns, see

Technical Support on page 74

contact APC for technical support.

) conflict, the most likely cause of

APC Worldwide

for information about how to contact

APC Worldwide

for information about how to

Web/SNMP Management SmartSlot Card User’s Guide 72

Page 73

Troubleshooting

If Problems Persist

If you could not resolve the problem using the information in the previous tables, or by using the troubleshooting flowcharts on the APC Web/SNMP Management Card utility CD (.\trouble\), do the following:

1. Contact Technical Support at a phone number or address listed under and be ready to provide the s erial number a nd date of purch ase of the Management Card.

2. Be prepared to provide a description of the problem so that the technician can attempt to solve the problem over the phone.

3. If phone consultation cannot solve the problem, the technician will give you a Return Material Authorization ( the Management Card is under warranty, repair or replacement is free of charge. If the warranty has expired, there will be a charge for repair or replacement.

4. If you are asked to return the Management Card, pack the unit carefully. Damage sustained in transit is not covered by the warranty.

– Enclose a letter in the package with your name, address,

– Mark the

5. Return the Management Card by insured, prepaid carrier to the address provided by the technician.

APC Worldwide Technical Support

RMA

number, a copy of the sales receipt, your daytime

phone number , and a check as payment (if applicable).

RMA

number clearly on the outside of the shipping carton. The factory will not accept any materials without this marking.

on the next page,

RMA

) number . If

Web/SNMP Management SmartSlot Card User’s Guide 73

Page 74

Troubleshooting

APC Worldwide Technical Support

APC

provides technical support, for this or any other

APC

product, at no charge. This support is available by tel ephone, e-mail, or through the APC web pages.

APC

You can contact

Technical Support in any of the following ways:

• Use an APC web page. – http://www.apcc.com (Corporate Headquarters)

Connect by links to APC web pages for specific countries and regions, each of which provides technical support information.

– http://www.apcc.com/support/

Submit technical support requests.

• Contact the you purchased your

APC

representative or other distribu tor from whom

UPS

APC

software application for infor-

mation on how to obtain local technical support.

APC

• Contact a local or regional

Technical Support Center by

telephone or e-mail. – For e-mail addresses and local, country-specific, technical

support telephone numbers worldwide, go to http:// www.apcc.com/support/contact.

– For e-mail addresses and technical support telephone num-

bers of major APC regional technical support centers, use the following list:

APC

Headquarters (U.S. & Canada) 1-800 800-4272 (toll free)

Latin America +401-789-5735 (United States)

apctchla@apcc.com

Europe, Middle East, Africa +3 53 91 702 020 (Irelan d)

apceurtech@apcc.com

Japan 03 5434 2021

jsupport@apcc.com

Web/SNMP Management SmartSlot Card User’s Guide 74

Page 75

Web/SNMP Management SmartSlot Car d

Product Information

Warranty Information

Limited warranty

Obtaining service

Warranty limitations

American Power Conversion ( Management SmartSlot Card to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limit ed to repairing or replacing, at its own sole option, any such defective products. This warranty does not apply to equipment which has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser.

To obtain service under warranty you must obtain a returned material authorization ( center . Products must be return ed to transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. For further informati on on obtaining ser vice, see

Persist on page 73

Except as provided herein, American Power Conversion makes no warranties, express or implied, incl uding warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not permit

limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

RMA

) number from

APC

) warrants the Web/SNMP

APC

or a designated

APC

or an

APC

service

service center with

If Problems

Except as provided above, in no event will APC be liable for direct, indirect, special, incident al, or consequent ial damages aris ing out of the use of this product, even if advised of the possibility of such damage.

Specifically, revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Web/SNMP Management SmartSlot Card User’s Guide 75

APC

is not liable for any costs, such as lost profi ts or

Page 76

Product Information

Life-Support Policy

General policy

Examples of lifesupport devices

As a general policy, American Power Conversion ( recommend the use of any of its products in life-support a pplications where failure or malfunction of the expected to cause failure of the life-support device or to significantly affect its safety or effectiveness. any of its products in direct patient care. products for use in such applications unless i t receives in writing assurances satisfactory to have been minimized, (b) the customer assumes all such risks, and (c) the liability of American Power Conversion is adequately protected under the circumstances.

The term life-support device includes but is not limited to neonatal oxygen analyzers, nerve stim ulator s (w hether used fo r anest hesia, pai n relief, or other purposes), autotr ansfusion devices, blood pumps, defibrillators, arrhyt hmia detectors and alarms, pacemakers, hemodialysis systems, peritoneal dial ysis systems, neonatal ventilator incubators, ventilators (for adults or infants), anesthesia ventilators, infusion pumps, and any other devices designated as “critical” by the

U.S. FDA

Hospital-grade wiring devices and leakage current prot ection may be ordered as options on many units with this modifications are cer ti fied or listed as hospital-grade by

APC

requirements for use in direct patient care.

or any other organization. Therefore these units do not meet the

APC

APC UPS

APC

product can be reasonably

APC

does not recommend the use of

APC

that (a) the risks of injury or damage

systems.

APC

) does not

will not knowingly sell its

APC

does not claim that

Web/SNMP Management SmartSlot Card User’s Guide 76

Page 77

Product Information

Specifications

Electrical

Physical

Environmental

The following table identifies the electrical specifications.

Acceptable input voltage: 18-30 Maximum total current draw: 110

VDC

The following table identifies the physical specifications.

Size (H × W × D) 1.46 x 4.75 x 4.3 in

(3.7 x 12.1 x 10.9 cm) Weight .25 lb (.11 kg) Shipping weight: .8 lb (.36 kg)

The following table identifies the environme ntal specifications.

Elevation (above

Operating Storage

Temperature:

Operating Storage

MSL

0 to 10,000 ft (0 to 3,000 m)

0 to 50,000 ft (0 to 15,000 m)

32° to 122°

5° to 158°

(0° to 50° C)

(-15° to 70° C)

Approvals

Operating and storage humidity: 0 to 95%, non-condensing

The following table identifies the approvals.

National and International

FCC, Part 15, Class A

Class 1

CISPR

22), Class A

55 022 (

VCCI

1000-4-2, 3, 4

C-Tick

Web/SNMP Management SmartSlot Card User’s Guide 77

Page 78

Index

Web/SNMP Management SmartSlot Card

About Environmental Monitor

option, Environment menu

About System option

in Help menu of Web

interface

in System menu of Control

Console

Accept Changes option Access

access priority enabling and disabling for Admini strator accoun t for Device Manager account limiting NMS access by IP

address

troubleshooting

Access Control settings

Access Type (SNMP) Community Name (SNMP) NMS IP (SNMP)

Access option, Network

menu Access Type (SNMP) Actions option, Events menu Add Client IP parameter Alarm Threshold settings

Alarm if Load Over Alarm if Redundancy Und er Alarm if Runtime Under

AOS module, obtaining APC Interactive Assistant

description required browser settings

APC OS Application layers Approvals Audible Alarm parameter Authentication

as User Manager access

setting

Authentication Phrase Authentication Traps, Trap

Receiver setting Auto Logout

,30,

Battery Capacity field Battery Current field Battery operation, cause of

transfer to Battery Voltage field Battery-related status fields

Battery Capacity Battery Current Battery Voltage Calibration Date Calibration Result Nominal Battery Voltage Number of Bad Batteries Number of External Batteries Runtime Remaining Self-Test Date Self-Test Result

BOOTP

as source of TCP/IP settings restorin g default setting

Status LED indicating BOOTP

Browsers

settings required supported browsers

Bypass mode

(enabled)

requests i n progress

Calibration Date field Calibration Result field Code column, in event list Codes, for event

configuration Community Name

as password of SNMP

channel

as Trap Receiver setting verifying correctne ss

Configuration column, in event

list

Configuration menu

Battery opt ion Reset UPS To Defaults

option

,45–

Configuration option, UPS

Configured Client IP Addresses

parameter

Configuring

email event codes multiple Management Cards proxy server not to proxy th e

TCP/IP settings

Contact settings Contact variable Control Console

Device Manager men u logging in main screen menus

Network menu

security access

Control menu options

Put UPS In Bypass Put UPS To Sleep Put UPS To Sleep Gracefully Reboot UPS Reboot UPS Gracefully Reset UPS To Defaults Self-Test Simulate Power Failure Start/Stop Runtime

Take UPS Off Bypass Test UPS Alarm Turn UPS Off Turn UPS Off Gracefully

Management Card

navigating refreshing

TCP/IP & DNS option

Calibration

,41–

,41– ,

,41–

Turn UPS On

required for MD5

authentication

Web/SNMP Management SmartSlot Card User’s Guide 78

Page 79

Index

Data verification, required

browser settings

Date/Time option, System

Default settings, restoring Delete Log button Description column, in event

list

Detailed Status option, UPS

Detailed UPS Information option

Device Manager menus UPS menu

Device Manager menu options

Detailed UPS Information diagnostic test options Input Vo ltage Output Voltage PowerChute UPS

UPS Control options

Device Manager option, Control

Console menu

Devices that support the

Management Card

Diagnostic test options

Self-Test Simulate Power Failure Start/Stop Runtime

Calibration

Test UPS Alarm

Disabled access by an NMS Disabling

BOOTP

email for an event email to a recipient event logging sending any traps to an NMS sending authentication traps to an

NMS

traps for an event turn-off o ptions on S ilcon

DP300E

use of a proxy se r ver

DNS

defining DNS address option on Network men u

Domain Name Server (DNS) Downloading configuration files

with FTP with TFTP

,27,

Electrical specifications Email

configuring disabling for an event Email Test option enabled by default for severe

events

enabling and disabling enabling for an event option on Events menu reason to use local DNS

server

setting up an account for the

Management Card

using for paging

Email Recipients settings

Email Generation Send via To Address

Enabling

BOOTP

email for an event email forwarding to ext er nal

SMTP servers email to a recipient sending any traps to an NMS sending authentication traps to an

NMS

traps for an event turn-off options on Silcon

DP300E

Encryption not supported Environment menu options

About Environmental Monitor Status

Threshold and Conta ct

Details

Environmental Monitoring

SmartSlot Card

Contact Settings Contact Status fields events listed and des cr ibe d High or Low Humidity Violation

field

High or Low Temperatur e

Violation field Humidity field Probe Settings status

in Web interface on Control Console main

screen

Temperature field

Error messages

,56,

,54,

Event log

accessing deleting the log

disabling logging displaying the log

Event Log option, Events

Event mask codes for event

configuration

Event Notification Port

parameter

event.txt file

contents importing into spreadsheet

Events listed and described

Environmental Monitoring Card

events Management Card ev ents System even t s UPS events

Events menu options

Actions Email (Web Interface) Event Log Log Recipients (Web interface) SNMP traps

evntlist.htm

format and column cont ent s purpose

External Batteries parameter

by typing d Delete button delete command

Ctrl-L

Log option

Web/SNMP Management SmartSlot Card User’s Guide 79

Page 80

Index

Fault tolerance status fields

Present KVA Capacity Redundancy

Faults & Alarms option, UPS

Faults, non-specific on Silcon

DP300E File transfer Firmware

displaying information for

Environmental Monito ring

SmartSlot Card downloading versions displayed on ma i n

screen

Frequency

Operating Frequency fi eld

(Control Console) Output Frequency Field (Web

Interface)

From Address setting, for

Front panel features

10Base-T Port Link-RX/TX LED Reset button Status LEDs

FTP

FTP Client option, Network

menu FTP Server

to retrieve text version of event

log

option on Network

security access

General Settings

Audible Alarm parameter External Batteries parameter Last Battery Replacement

parameter UPS Name parameter

GET commands,

troubleshooting

Help

About System option of Help

on Control Console

High or Low Humidity Violation

field

High or Low Temperature

Violation field

High Transfer Voltage

parameter Humidity field Hyperlinks, defining

I2C utility, to configure multiple

Management Cards Identification option, System

Identification parameters

displaying on main screen setting

If UPS fails.... parameter

Initial setup Input Current field (Silcon

DP300E only) Input Frequency field Input Voltage field Input Voltage option, Device

Manager menus Internal UPS temperature Internet Explorer support IP addresses

for default gateway for FTP server for PowerChute network

for remote TFTP and FTP

for TFTP server of DNS server for email of the Management Card of trap receivers to limit access to specified

shutdown clients

servers

NMSs

Java/JavaScript

Last Battery Replacement

parameter

Last transfer to battery,

cause

Layers

application operating system

LEDs

Link-RX/TX Status

Liability limitations Life-support policy Links

redefining APC Interactive

redefining APC logo’s URL redirecting user-defin able

Links option settings Load Current field, Martrix-

UPS Load Power field Local SMTP Server option Location variable Log option, Events menu Logging an event, configuration

for

Logging in

error messages for We b

to Control Console to Web interface

Control Console Web interface

Low Transfer Voltage

parameter

Assistant links

links

,25,

interface

Web/SNMP Management SmartSlot Card User’s Guide 80

Page 81

Index

Main screen

Environmental Monitiori ng

SmartSlot Card status firmware values displayed identificaiton parameters login date and time status field Up Time field User field

Management Card

events listed and desc ribed troubleshooting com munciation

problems using the Wizard

MD5 authentication

required browser settings

Menus

Configuration Control Console Device Manager Environment Events Network UPS

MIB-II Identification

variables Minimum Line Voltage field Module Diagnostics &

Information option, UPS

menu Module Status option, UPS

,45–

,23–24, 51, 53–

,24,

,34, 43, 47–

Netscape browser support Network management

features Network menu options

NMS IP (SNMP) NMS receiving unidentified trap,

troubleshooting

Access

DNS

,27,

Email (Control Console) FTP Client FTP Server Settings TCP/IP TCP/IP & DNS Telnet TFTP Client Web

Nominal Battery Voltage

field

Number of Bad Batteries

field

Number of External Batteries

field

Operating Frequency field Operating system layer OS, APC Output Current field

Output Frequency field

Output Frequency Range

parameter

Output Power field, Silcon

DP300E

Output Power Percentage field,

Silcon DP300E

Output VA field, Symmetra

Power Array

Output Voltage field

Output Voltage option, Device

Manager menus

Output Voltage parameter

Output Watts field, Symmetra

Power Array

Silcon DP300E Symmetra Power Array

Smart-UPS or Matrix-UPS Symmetra Power Array

Silcon DP300E Smart-UPS or Matrix-UPS Symmetra Power Array

Matrix-UPS Smart-UPS Symmetra Power Array

Paging by using Email Passwords

default for Administrator

account

,11,

default for Device Manager

account

,11,

default for FTP for NMS that is a trap

receiver

Password as User Manager

access setting

recovering from lost

password

21 21

Peak Output Current field, Silcon

DP300E Physical specifications Ping utility

Ports

PowerChute network shutdown

parameters

PowerChute option

PowerChute

Present KVA Capacity field,

Symmetra Power Array Probe settings Product description Product information Proxy servers

Put UPS In Bypass option,

Control menu Put UPS To Sleep Gracefully

option, Control menu Put UPS To Sleep option, Control

for troubleshooting Man agement

Card access

for troubleshooting Man agement

Cards network conne ct i on

changing port settings defaults for FTP, Telnet, and Web

interfaces

port for Ethernet connection

Add Client IP Configured Client IP

Addresses Event Notification Port Shutdown B ehavior

Device Manager men us UPS menu

restarting to resolve

communication probl em shutting down before configuring

Management Card

configuring not to proxy th e

Management Card disabling use of

plus

, ,

Web/SNMP Management SmartSlot Card User’s Guide 81

Page 82

Index

Read access by an NMS Reboot

preventing automated reb oot for

inactivity

restoring network

communication

Reboot Card menu option Reboot UPS Gracefully option,

Control menu

Reboot UPS option, Control

Receiver NMS IP, Trap Receiver

setting

Recipient’s SMTP Server

option

Recipients option, Events

Redundancy field, Symmetra

Power Array

Repairs Reset Card to Defaults Except

TCP/IP menu option

Reset Card to Defaults menu

option

Reset UPS To Defaults option

Configuration menu (Control

Console)

Control menu (Web

interface)

Return Battery Capacity

parameter Return Delay parameter Returned material

authorization Returning APC products Runtime Remaining field

,41–

Scheduled Tests option,

Symmetra Power Array Security

authentication features

Self-Test Date field Self-Test Result field Send via, Email Recipients

settings

Sensitivity parameter Service, obtaining SET commands,

Troubleshooting

Settings option, Network

Setup, initial Severity column, in event list Severity levels (of Events)

Informational None Severe Warning

Shutdown Behavior

parameter

Shutdown Parameter settings

Return Battery Capacity Return Battery Capacity

Return Delay Shutdown Delay Sleep Time

Silcon DP300E, interpreting non-

specific faults

SMTP settings

From Address SMTP Server

SNMP

enabling and disabling security access for SNMP

SNMP traps option, Events

troubleshooting prob l em s

Specifications

electrical physical

Status

in detail in Web interface LED

on Control Console main

summary

Status option

Environment menu UPS menu

Subnet mask, defining

parameter

interface

screen

iinvalid network

settings

no power

,22,

Symmetra Power Array, Faults &

Alarms

System events, listed and

described

System information,

obtaining

System menu options

About System Date/Time Identification Tools User Manager

System Name variable

Take UPS off Bypass option,

Control menu

TCP/IP

defining settings for the

Management Card menu option restoring default setting s setting s required

Technical Support

contact information

Telnet option, Network menu Temperature field Testing Email TFTP Client option, Network

Threshold and Contact Details

option, Environment menu

To Address, Email Recipients

setting Tools option, System menu Transferring files Trap Receiver settings

Authentication Traps Community Name Receiver NMS IP Trap Generation

Traps

disabling for an event enabling for an event troubleshooting inability to

receiive traps

troubleshooting unide nt i fied

traps

Web/SNMP Management SmartSlot Card User’s Guide 82

Page 83

Index

Troubleshooting

by pinging a network node comm port allocation email configuration failure t o send email inability to access Web

interface inability to perform GETs inability to perform SETs inablility to receive traps proxy server problems SNMP problems Traps, not identified Unable to Communicate with

UPS using flowcharts on the utility CD-

ROM verification chec kl is t

Turn UPS Off Gracefully option,

Control menu

Turn UPS Off option, Control

Turn UPS On option, Control

Turn-off options, enabling and

disabling on Silcon DP300E

,41–

unidentified traps,

troubleshooting

Up Time field

Control Console main screen Web interface

UPS events, listed and

described

UPS Keyboard, for information

on non-specific faults

UPS menu options

Configuration Detailed Status Detailed UPS Information Faults & Alarms Module Diagnostics &

Information Module Status PowerChute Scheduled Tests Self-Test Schedule (under

Configuration/Ge neral) Status

UPS Name parameter UPS Status, Web interface URLs

address formats URL for event list

User field

Control Console inte rfac e Web interface

User Manager access settings

Authentication Authen tication Ph rase Auto Logout Password User Name

User Manager option, System

User Name

as User Manager access

setting

default for Administrator

account default for Device Manager

account default for FTP recovering from l ost U ser

Name

,11, ,11,

21 21

Utility Line Settings

High Transfer Voltage

parameter

Low Transfer Voltage

parameter

out-of-range frequenc y or

voltage Output Frequency parameter Output Voltage paramet er

Sensitivity parameter Vout Reporting parameter

Matrix-UPS Smart-UPS Symmetra Power

Array)

Matrix-UPS Symmetra Power Array

Vout Reporting parameter

Matrix-UPS Symmetra Power Array

Warranty information Watchdog features Web interface

logging in login error messages Network menu, DNS option security access Status field status summary page troubleshooting access

Up Time field URL address formats User field

Web option, Network menu Write access by an NMS Write+ access by an NMS

problems

XMODEM, for file transfer

Web/SNMP Management SmartSlot Card User’s Guide 83

Page 84

www.apcc.com

APC, Smart-UPS, Matrix-UPS, Symmetra, Power Array, Silcon, and PowerChute are all trademarks or registered

trademarks of APC. All other trademarks, product names, and corporate names

are the property of their respective owners and are used for informational purposes only.

990-6043A 7/2000

APC AP9606 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Title Page

Thank You!

Contents

Introduction

Product Description

Functionality

Management Card versions

Initial set-up

Network management features

Internal Management Features

Login control

Types of user accounts

Front Panel

Watchdog Features

Network interface watchdog mechanism

The role of the Default Gateway in resetting the network timer

Control Console

Introduction

Overview

Menu structure

How to Log In

Local (serial) access

Remote (Telnet) access

How to Recover from a Lost Password

Overview

Recovery procedure

Main Screen

Example main screen

Status and identification information

Control Console Menu

Device Manager option

Network option

System option

Web Interface

Introduction

Web menu options

Supported Web browsers

How to Log In

Overview

URL address formats

Status Summary Page

Example Web page

Status and identification information

Menu Frame

Events menu

UPS and Environment menus

Network menu

System menu

Help menu

Interactive Assistant

User-definable links

Network Menu

Introduction

Overview

Menu options

Option Settings

TCP/IP

Ping utility

TFTP Client

FTP Client

FTP Server, Telnet, and Web

SNMP

System Menu

Introduction

Overview

Menu options

Option Settings

User Manager

Identification

Date & Time

File Transfer

Tools

Links

About System

Device Manager Menus

Introduction