Thank you for selecting the
has been designed for many years of reliable, maintenance-free service.
is dedicated to the development of high-performance electrical power conversion and control products. We hope that you will find this product a valuable,
convenient addition to your system.
Please read this manual!
instructions that will help you get the most from your Management Card. For
detailed information on installation and set-up, see the Web/SNMP Manage-ment SmartSlot CardInstallation and Quick Start Manual provided in printed
format, and in PDF format on the Web/SNMP Management Card utility CD
(.\doc\Insguide.pdf).
American Power Conversion’s Web/SNMP Management SmartSlot
Card (APC part number AP9606) is a web-based UPS Management
product that uses multiple, open standards such as Telnet, HTTP, and
SNMP to provide full management of UPS systems. Through the Web/
SNMP Management SmartSlot Card, which is referred to as the
Management Card in this guide, you can monitor and configure your
APC UPS systems to shut down and reboot your computer systems.
The Management Card can be installed into the following APC devices:
•UPS systems with card slots: Smart-UPS
•SmartSlot Expansion Chassis (AP9600)
•SmartSlot Expansion Triple Chassis (AP9604, AP9604R, or
®
metra
the use of a SmartSlot Expansion Tr iple Chassis)
AP9604SR)
Note:
Power Array™, and Silcon™ DP300E series UPS (with
In addition to connecting the UPS to an Ethernet network, the Management Card is used to manage
MasterSwitch II and MasterSwitch plus power distribution units, and the standalo ne Environment al Monit oring
Unit. In order to provide such a range of support to specific devices, the Management Card uses different
firmware application layers to control each device. For
more information on how a Management Card is used
with the MasterSwitch devices and the Environmental
Monitoring Unit, see the documentation for those
products.
®
, Matrix-UPS®, Sym-
Continued on next page
Web/SNMP Management SmartSlot Card User’s Guide8
Introduction
Product Description
Management Card
versions
Initial set-up
The Management Card (v3.0.0) has firmware that provides an
operating system (AOS) layer (aos300.bin), and one of three available
application layers. Which application firmware a Management Card
uses depends on the UPS it supports.
•Symmetra Power Array (sy300.bin)
•Smart-UPS and Matrix-UPS (sumx300.bin)
•Silcon DP300E series UPS (dp3e300.bin)
You must define three TCP/I P settings f or the Management Card before
it can operate on the network.
•IP address of the Management Card
•Subnet mask
•IP address of the default gateway
continued
Note:
For information about how to download firmware, or for
information about how to use the APC Management
Card Wizard to configure multiple Management Cards,
see the Management Card Addendum, pr ovided i n PDF
format on the APC Web/SNMP Management Card utility
CD (.\doc\Addendum.pdf). For information about the
MasterSwitch devices, see their produc t documentation.
APC
For instructions about how to configure the TCP/IP settings, see the
Web/SNMP Management SmartSlot Card Installation and Quick Start
Manual, provided in printed form, and in
Management Card utility
CD (
.\doc\Insguide.pdf).
PDF
on the APC Web/SNMP
Continued on next page
Web/SNMP Management SmartSlot Card User’s Guide9
Introduction
Product Description
Network
management
features
The figure below identifies and describes the network management
applications that can work with a UPS that connects to the network
through a Management Card.
continued
Web/SNMP Management SmartSlot Card User’s Guide10
Introduction
Internal Management Features
Overview
Login control
The Management Card has two internal inte rf aces, th e Contr ol Consol e
and the Web interf ace, which pro vide menus wi th opt ions that all ow you
to manage the UPS, an Environmental Monitoring SmartSlot Card, and
the Management Card. The Management Card’s SNMP interface allows
you to use an SNMP browser with the APC MIB (PowerNet MIB) to
manage the UPS and an Environmental Monitoring SmartSlot Card.
For more information about the Management Card’s internal user
interfaces, see
page 20
SNMP browser, see the Power Net MIB Reference Guide which is
provided on the APC Web/SNMP Management Card utility CD
(.\doc\Mibguide.pdf)
Only one user at a time can log into the Management Card to use its
internal user interface features. The priority for access, from highest to
lowest, is as follows:
; for more information about how to use the APC MIB with an
•Local access to the Control Console from a computer with a
direct serial connection to the Management Card
•Telnet access to the Control Console from a remote computer
•Web access
Note:
Control Console on page 14
For information about how SNMP access to the Management Card is controlled, see
and
Web Interface on
SNMP on page 29
.
Types of user
accounts
Web/SNMP Management SmartSlot Card User’s Guide11
The Management Card has two levels of access (Administrator and
Device Manager), both of which are protected by
Name
requirements.
•An Administrator can use all of the management menus available in the Control Console and the Web interface. The Admin-
is
apc
Password
.
to protect FTP access to the Management
settings, see
istrator’s default
•A Device Manager can access only the
Events
Device Manager’s default
User Name
Note:
For information about how to set Administrator and Device Manager
Password
menu and use the
The Management Card also uses a
Password
Card, as described in
User Name
and
User Name
and
UPS
and
Password
FTP Client on page 28
User Manager on page 31
Password
are both
Log
option in the
Environment
device
is
, and the default
User Name
menus. The
and
apc
and
.
User
.
.
Introduction
Front Panel
Features
The front panel has the following feature s:
•Reset button
•10Base-T network cable connector
•Link-RX/TX LED
•Status LED
Reset Button.
Allows you to reset the Management Card
is on.
10Base-T Port.
Used to connect the Management Card to the Ethe rnet
network.
Link-RX/TX LED.
ConditionDescription
Indicates the network status.
while power
OffThe device which connects the Management Card to the network is
FlashingThe Management Card is receiving data packets from the network.
Status LED.
ConditionDescription
OffThe Management Card has no power.
Solid GreenThe Management Card has valid network settings.
Flashing GreenThe Management Card does not have valid TCP/IP settings.
Solid RedA hardware failure has been detected in the Management Card.
Flashing RedThe Management Card is mak in g
1 For information about how to configure the three TCP/IP settings that the
Management Card needs to operate on the network, see the Web/SNMP Management SmartSlot CardInstallation and Quick Start Manua l provided in
printed format, and i n PDF forma t on the APC W eb/SNMP Ma nagement C ard utility
CD (.\doc\Insguide.pdf).
turned off or it is not operating correctly.
Indicates the status of the Management Card.
Contact APC Technical Support as described in
Technical Support on page 74
use a BOOTP server, you need to configure the Management
Card’s TCP/IP settings.
1
.
BOOTP
APC Worldwide
requests. If you do not
1
Web/SNMP Management SmartSlot Card User’s Guide12
Introduction
Watchdog Features
Overview
Network interface
watchdog
mechanism
The role of the
Default Gateway in
resetting the
network timer
The Management Card is designed to recover from unanticipated
inputs. Through the use of internal, system-wide watchdog
mechanisms, the Management Card can detect most internal problems
and reboot itself to recover.
The Management Card implements numerous internal watchdog
mechanisms to protect itself from becoming inaccessible over the
network. For Example, if wit hin a se ven-minut e period t he Management
Card does not receive any network traffic (either direct, such as SNMP,
or broadcast, such as an Address Resolution Protocol [ARP] request) it
assumes that there is a problem with its network interface and reboots
itself.
Most networks will have some level of broadcast traffic which will be
received by the Management Card and reset the seven-minute timer to
zero. But since it is not desirable for the Management Card to reboot
just because the network is quiet, the Management Card will attempt to
contact the Default Gateway once every five minutes. If the gateway is
present, it will respond to the Management Card and the seven-minute
timer will be reset to zero.
If your application does not require a gateway or does not have one,
specify the IP address of a computer on the same subnet which is
running on the network most of the time. This will have the same effect
as configuring a gateway.
Web/SNMP Management SmartSlot Card User’s Guide13
Web/SNMP Management SmartSlot Car d
Control Console
Introduction
Overview
Menu structure
The Control Console provides a set of menus that you can use to
manage the Management Card, its UPS, and an Environmental
Monitoring SmartSlot Card, from a local computer or over the network.
The Control Console menus list options by number and name. To use
an option, type the option’s number and press E
NTER
, then follow any
on-screen instructions.
Menus that allow you to change a setting have an
Accept Changes
option which you must use to save the changes you made.
While in a menu, you can also do the following:
Do ThisAction
E
E
NTER
E
SC
C
TRL
C
TRL
NTER
-C
-D
Accesses brief menu option descriptions (if the menu has help
available).
Refreshes the menu.
Returns to the previous menu.
Returns to the main (Control Console) menu.
Toggles between the UPS and Environmental Monitoring
SmartSlot Card menus.
Type ?
Press
Press
Press
Press
Press
TRL
Accesses the event log.
Note:
For information about the event log, see
on page 50
.
Events Menu
-L
C
Web/SNMP Management SmartSlot Card User’s Guide14
Control Console
How to Log In
Overview
Local (serial) access
You can use either a local (serial) connection, or a remote (Telnet)
connection with a computer on the Management Card’s subnet to
access the Control Console. Use case-sensitive
Password
Administrator, or
information about the scre en that app ears when you log into t he Control
Console, see
Y ou can use a computer that connects to the Management Card through
the serial port at the UPS or chassis to access the Control Console.
entries to log in (by default,
device
Main Screen on page 17
1. Select a serial port at the computer to be used for a terminalemulation connection with the Management Card.
2. Disable any service that currently uses the selected serial port,
such as PowerChute
3. Disconnect any cable from the selected serial port and connect
the smart-signaling cable (940-0024) that came with the
Management Card to the selected serial port and to the serial
port on the UPS or chassis.
Note:
4. Run a terminal program, such as HyperTerminal.
5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1
stop bit, and no flow control, then save the changes.
6. Press E
press E
7. Enter your
Note:
If the computer uses smart-signaling PowerChute plus,
omit step 3: A smart-signaling cable (APC part number
940-0024 or 940-1524) is already installed.
NTER
to display t he
NTER
two or three times).
User Name
If you cannot remember your
see
How to Recover from a Lost Password on page
.
16
and
apc
®
plus or UNIX® Respond.
and
apc
and
, for a Device Manager). For
.
User Name
Password
User Name
apc
, for an
prompt (you may need to
.
User Name
and
Password
or
,
Remote (Telnet)
access
Web/SNMP Management SmartSlot Card User’s Guide15
You can use Telnet to log into the Control Console from any computer
on the same subnet as the Management Card.
1. At a command prompt, type telnet and the Management
IP
Card’s System
telnet 159.215.12.114
2. Enter your
address, and then press E
User Name
and
Password
.
NTER
. For example:
Control Console
How to Recover from a Lost Password
Overview
Recovery
procedure
User Name
If the
computer to restore access to a Management Card that uses the APC
AOS module, version 3.0 (or later). The latest AOS version is avail able
at the APC web site (www .apcc.com).
To recover from a los t
1. Select a serial port at the computer to be used for a terminalemulation connection with the Management Card.
2. Disable any service that currently uses the selected serial port,
such as PowerChute plus or UNIX Respond.
3. Disconnect any cable from the selected serial port and connect
the smart-signaling cable (940-0024) that came with the
Management Card to the selected serial port and to the serial
port on the UPS or chassis.
Note:
4. Run a terminal program (such as HyperTerminal).
5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1
stop bit, and no flow control, and save the changes.
6. Press E
press E
7. Press the reset button on the Management Card.
8. Press E
9. Use
10. Select
11. Select
12. Select
13. Press C
14. Log out to save the changes.
15. If necessary, reconnect any cable disconnected from the
16. Restart any service disabled in
apc
Note:
the on-screen instructions to change th e
Password
computer’s serial port in
Password
or
Password
If the computer uses smart-signaling PowerChute plus,
omit
Step 3
1524) is already installed.
NTER
to display t he
NTER
two or three times).
NTER
to redisplay the
for both the
If you take longer than 30 seconds to log in, you will
need to repeat
System
User Manager
Administrator
TRL
from the
settings to the new values.
-C to exit to the
becomes unknown, you can use a local
User Name
or
: A smart-signaling cable (940-0024 or 940-
User Name
User Name
User Name
Step 6
Control Console
from the
from the
Step 3
and
through
System
User Manager
Control Console
.
Step 2
, do the following:
prompt (you may need to
prompt.
Password
Step 8
menu.
menu.
User Name
.
to log in.
.
menu, and follow
and
menu.
Web/SNMP Management SmartSlot Card User’s Guide16
Control Console
Main Screen
Example main
screen
Status and
identification
information
The following is an example of the screen that appears when you log
into the Control Console.
In addition to a menu (described in
), the main screen provides the following information:
19
•Two fi elds identify the APC operating system (
cation (
Smart-UPS/Matrix-UPS, Symmetra Power Array, or Silcon
DP300E versions of the
Name: Writer1
Contact: JKing
Location: User Ed Department
Note:
APP
) firmware versions. A Management Card can use
Management Card
Smart-UPS/Matrix-UPS.
For information about how to set the
Location
and
values, see
Control Console Menu on page
AOS
) and appli-
APP firmware. The example above
uses the application firmware
Name, Contact
Name, Contact
System Menu on page 30
, and
Location
,
.
Continued on next page
Web/SNMP Management SmartSlot Card User’s Guide17
Control Console
Main Screen
Status and
identification
information,
continued
continued
•Two fi elds identify when you logged in, by
Date: 05/10/2000
Time: 10:39:16
Note:
•A
tor
User: Administrator
•An
been running since it was last turned on or reset.
Up Time: 0 days 17 hours 46 Minutes
•A
Status: P+ N+ A+
The possible status symbols and there meanings are identified
and described in the following table:
P+
Date
For information about how to cha nge th e
values, see
User
field identifies whether you logged in as an
Device Manager
or
Up Time
Status
field reports how long the Management Card has
field reports the Management Card status.
Indicates that the APC operating system (AOS) is functioning
properly.
System Menu on page 30
.
Time
and
Date
.
Administra-
and
.
Time
N+
Indicates that the network is functioning properly.
A+
Indicates that the network is functioning properly.
A-
Indicates that the application has a bad checksum
A?
Indicates that the application is initializing.
A!
Indicates that the application is not compatible with the AOS.
Note:
If you can access the Control Console, the AOS and network will report that the status is operating properly (P+
and N+).
UPS model and name
•A
Smart-UPS 700 named User Ed: On
Note:
For more information about the UPS status, see
Status Options on page 35
•An
Environment
field reports the status of the Environmental
field reports the status of the UPS.
.
Monitoring SmartSlot Card.
Environment: Thresholds Ok, Contact Alarms Ok
Note:
For more information about the Environmental Monitoring SmartSlot Card status, see
Options on page 49
.
Environment Menu
UPS
Web/SNMP Management SmartSlot Card User’s Guide18
Control Console
Control Console Menu
Overview
Device Manager
option
Network option
The Control Console menu has four options, three of which provide
access to the Control Console’s management feat ures:
1- Device Manager
2- Network
3- System
4- Logout
Note:
This option accesses the Device Manager menu. You use this menu’s
options to select the device to manage:
1- Environment
2- Smart-UPS 700
Note:
For information about the menus used to manage a
Environmental Monitoring SmartSlot Card, see
Menus on page 34
To do any of the following tasks, see
When you log in as Device Manager, you can access
only the event log and the Device Manager menus.
The first
Environmental Monitoring SmartSlot Card is present.
Environment
.
option is only present when an
UPS
and
Device Manager
Network Menu on page 26
:
System option
•Configure the Management Card’s TCP/IP settings.
•Use the Ping utility.
•Define settings that aff ect the u se of TFTP, F TP, Telnet, the Web
interface, SNMP, and Email.
To do any of the following tasks, see
•Control Administrator and Device Manager access.
•Define the system
•Set the
•Use file transfer protocols.
•Reboot the Management Card.
•Reset the Control Console settings to default set ti ngs.
•Access system information about the Management Card.
Date
and
Name, Contact
Time
used by the Management Card.
System Menu on page 30
Location
, and
values.
:
Web/SNMP Management SmartSlot Card User’s Guide19
Web/SNMP Management SmartSlot Car d
Web Interface
Introduction
Overview
Web menu options
Supported Web
browsers
Unless the Web inter face is disabl ed by the Web menu’s
you can use a supported Web browser to manage a UPS, an
Environmental Monitoring SmartSlot Card, and the Management Card.
Two Web menu options affect access to the Web i nterface.
Access
•
Port:
•
Web interface.
For more information about the Access and Port options, see
Server, Telnet, and Web on page 28
You can use Microsoft
Netscape
Some Web interface features (data veri fication, APC Interactive
Assistant, and
for your Web browser:
•JavaScript
•Java
•Cookies
Note:
: Enables or disables the Web interface.
Defines the Web-server port (80, by default) used for the
.
®
®
Navigator
MD5
For more information, see
interface) on page 68
Internet Explorer (IE)
3.0
(or later).
authentication) require that you enable the following
.
3.0.2
MD5 authentication (Web
Access
FTP
(or later), or
option,
The Management Card cannot work with a proxy server. Therefore,
before you can use a Web browser to access its Web interface, you
must do one of the following:
•Configure the Web browser to disabl e the use of a proxy ser ver
for the Management Card.
IP
•Configure the proxy server not to proxy the specific
of the Management Card.
Web/SNMP Management SmartSlot Card User’s Guide20
address
Web Interface
How to Log In
Overview
URL address
formats
You can use a Management Card’s DNS name or System IP address
for the URL address of the Web i nterface. Us e your case- sensitive
and
Password
Name
Administrator, or
settings to log in (by default,
device
and
apc
, for a Device Manager).
apc
and
apc
User
, for an
For information about the Web page that appears when you log into the
Web interface, see
Status Summary Page on page 22
.
Type the Management Card’s DNS name or IP address in the Web
NTER
browser’s URL address field and press E
. Except as noted below,
http:// is automatically added by the browser.
•For a DNS name of Web1, the entry would look like this:
http://Web1
Note:
The Management Card must have a DNS name before it
can use E-mail for event notifications. For more information, see
Email on page 56
.
•For a System IP address of 159.215.12.114, when the Management Card uses the default port (80) at the Web server, the
entry would look like this:
http://159.215.12.114
•For a System IP address of 159.215.12.114, when the Management Card uses a non-default port (5000, i n this example) at the
Web server, the entry would look like this:
http://159.215.12.114:5000
Note:
For Internet Explorer, you must type in http:// as p art
of the address when any port other than 80 is used.
Error pages.
Error pages can appear when you attempt to log into the
Management Card’s Web interface.
Error PageDescription
“Y ou are not authorized to
view this page”
(Internet Explorer)
“No Response”
(Netscape)
“This page cannot be
displayed”
(Internet Explorer)
Someone is logged into the Web interface or Control
Console.
Access may be disabled, or the Management Card
may use a non-default Web-server port, and you did
not include the correct port number in the address.
Access may be disab led, o r the t he Ma nagem ent C ard
may use a non-default Web-server port, and you did
not include the correct port number in the address, or
you did not type http:// as part of the address.
Note:
For more information about non-default Webserver ports, see
on page 28
F TP Server , T elnet, an d Web
.
1
Web/SNMP Management SmartSlot Card User’s Guide21
Web Interface
Status Summary Page
Example Web page
The following is an example of the “Status Summary” page that appears
when you log into the Web interface.
Status and
identification
information
In addition to the menu frame elements described in
page 23
For information about how to set the Name, Contact, and Location
values, or to modify the Date and Time settings, see
page 30
on page 35
SmartSlot Card status
, the “Status Summary” page provides the fol lowing inf ormation :
UPS model and name
•A
•An
•
•A
•An
•A
Environment
Monitoring SmartSlot Card.
Date
User
tor
or
Up Time
been running since it was last turned on or reset.
Status
Note:
; for information about UPS status, see
Time
and
field identifies whether you logged in as an
Device Manager
field reports the status of the Management Card.
If the Status field does not report
nical Support as described in
Technical Support on page 74
; for information about the Environmental Monitoring
section reports the status of the Environmental
fields identify when you logged in.
field reports how long the Management Card has
,
see
section reports the UPS status.
.
APC Worldwide
Environment Menu Options on page 49
Menu Frame on
Administra-
Ok
, contact APC Tech-
.
System Menu on
UPS Status Options
.
Web/SNMP Management SmartSlot Card User’s Guide22
Web Interface
Menu Frame
Overview
Events menu
When you log into the Web inter face as an Admini strator, the navigation
bar (left frame) includes the following elements:
•The Management Card’s IP address
•An
•A
•An
•A
•A
•A
•A
•Logo and text links to
•Three user-definable
Note:
This menu’s options allow you to do the following:
•Access the event log.
•Configure the actions that wil l occur, based on an event’s sever-
•Configure the SNMP Trap Receiver settings for sending event-
•Define who will receive Email notifications of events.
Events
UPS
(Smart-UPS
Environment
Network
System
Logout
Help
The
Monitoring SmartSlot Card is used; the
menus appear only when you log in as an Administrator.
ity level.
based traps.
menu
menu which uses the UPS model for its name
700, in the example on
menu
menu
option
menu
Environment
page 22
menu
Interactive Assistant
User Links
menu appears only when an Environmental
)
Network
and
System
For information about ho w to use this menu, see
.
50
UPS and
Environment
menus
Web/SNMP Management SmartSlot Card User’s Guide23
For information about how to use the
manage a UPS or an Environmental Monitoring SmartSlot Card, see
Device Manager Menus on page 34
UPS
.
and
Events Menu on page
Environment
Continued on next page
menus to
Web Interface
Menu Frame
Network menu
System menu
continued
This menu’s options allow you to do the following:
•Configure new TCP/IP settings for the Management Card.
•Define settings that affect the use of TFTP, FTP, Telnet, SNMP,
and Email.
Note:
For information about how to use this menu, see
page 26
This menu’s options allow you to do the following:
.
•Control Administrator and Device Manager access.
•Define the System Name, Contact, and Location values.
•Set the Date and Time used by the Management Card.
•Use file transfer protocols.
•Reboot the Management Card
•Reset the Control Console settings to default set ti ngs.
Note:
For information about how the
options affect access to the Web interface, see
menu options on page 20
For information about how to configure the Menu
Frame’s user links, as wel l as the links used by the APC
logo and the Interactive Assistance logo and text, see
User-definable links on page 25
.
Network
menu’s Web
Network Menu on
.
Web
Help menu
For information about how to use this menu, see
page 30
When you click
the online help appears in y our browser. Use the question mark (
appears in a Web page to link to the online help for that page.
The
.
Help
Help
menu has two other links:
Interactive As sistant
•
page. For more information, see
.
page
About System
•
Card. For more information, see
Contents
, the
links to the APC Interactive Assis tant Web
displays information about the Management
option is automatically selected, and
Interactive Assistant on this
About System on page 33
System Menu on
Continued on next page
?
) that
.
Web/SNMP Management SmartSlot Card User’s Guide24
Web Interface
Menu Frame
Interactive
Assistant
User-definable
links
continued
APC Interactive Assistant brings
When you select
information about itself, and its UPS, to
server. The server informs you if the UPS has a bad battery. The
“Interactive Assistant” Web page provides links to more information
about the Management Card and the UPS, as well as links to relevant
pages at the APC Web site.
Link
The
User Link 1
Use the following procedure to redefine these links so that they point to
other UPS devices or to the MasterSwitch devices and servers that are
being powered by the UPS.
menu has three link options. By default, t hese links are labeled
•Click on
•Define the new names.
•Define the new URL addresses that you want the links to
access.
•Click
Note:
Interactive Assist ant
through
Apply
User Link 3
Links
in the
to save your changes.
This “Links” page also has fields you can use to modify
the URL address used by the APC logo and by the Interactive Assistant logo and text links.
APC
customer service to the Web.
, the Management Card transmits
the APC
, and all three link to APC’s home page.
System
menu.
Interactive Assistant
Web/SNMP Management SmartSlot Card User’s Guide25
Web/SNMP Management SmartSlot Car d
Network Menu
Introduction
Overview
Menu options
Network
The
the Management Card’s network settings.
Note:
For information about the settings available for the
options, see the following descriptions:
•
•
•
•
•
•
•
•
menu provides access to the options you use to conf ig ure
Only an Administrator has access to the
TCP/IP on page 27
DNS on page 27
Ping utility on page 27
Ping
Note:
TFTP Client on page 28
FTP Client on page 28
FTP Server , Telnet, and Web on page 28
SNMP on page 29
Email on page 56
The
Console.
utility option is available only in the Cont rol
System
menu.
Network
menu
Web/SNMP Management SmartSlot Card User’s Guide26
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