AIS® 3000
10-30kVA
208V
Site Preparation and
Installation Manual
AIS® 3000 10-30kVA 208V
Site Preparation and Installation Manual
w
w
w
w
w
w
.a
.a
p
p
c
c
.c
.c
o
o
m
m
ww
w
ww
w
.apc.com
.apc.com
IMPORTANT SAFETY INSTRUCTIONS
– SAVE THESE INSTRUCTIONS
This manual contains important instructions for the ISVT series that should be
followed during installation and maintenance of the UPS and batteries.
Contents
Introduction ............................................................1
General Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warning/note symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Environmental symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
UPS Family Range and Components . . . . . . . . . . . . . . . . . . . . . 3
13.85in/352mm Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
20.59in/523mm Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System sizes, part nos., number of Battery Modules and
weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Part number coding: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Battery Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conduit Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Stabilizing Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
User interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Extended Run Battery Enclosure (XR Enclosure) and
Battery Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Part Numbers for XR Enclosures . . . . . . . . . . . . . . . . . . . . . . . . 9
Part Number for Battery Module . . . . . . . . . . . . . . . . . . . . . . . . 9
Maintenance Bypass Panels with Power Distribution Capability . 9
Floor anchoring and battery securing equipment . . . . . . . . . . 10
Site Preparation (UPS and XR) ................................11
Installation Space Requirements . . . . . . . . . . . . . . . . . . . . . . . 11
Clearance for 20.59in/523mm Enclosures . . . . . . . . . . . . . . . . 11
Clearance for 20.59in/523mm Enclosures in installations
including an XR Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Clearance for stand-alone 13.85in/352mm Enclosures . . . . . . . 13
Clearance for 13.85in/352mm Enclosures in installations
including XR Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 i
Floor Anchoring Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Drilling floor holes for floor anchoring . . . . . . . . . . . . . . . . . . . 15
Hole positions for floor anchors (stand-alone Enclosures) . . . . . 15
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operating conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Heat dissipation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Audible noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Recommended source connections . . . . . . . . . . . . . . . . . . . . . 18
Recommended current protection . . . . . . . . . . . . . . . . . . . . . . 19
Minimum setting of breakers for 10kVA UPS . . . . . . . . . . . . . . 20
Minimum setting of breakers for 15kVA UPS . . . . . . . . . . . . . . 20
Minimum setting of breakers for 20kVA UPS . . . . . . . . . . . . . . 21
Minimum setting of breakers for 30kVA UPS . . . . . . . . . . . . . . 21
Recommended phase-conductor sizes [AWG] for a 86°F
(30°C) temperature environment . . . . . . . . . . . . . . . . . . . . . . . 22
EPO switch wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Basic Wiring Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Site Preparation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Electrical Installation ............................................ 25
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Total-Power-Off Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
System-Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . 29
Source connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Input/Output Wiring – Single Mains (default) . . . . . . . . . . . . . 32
Wiring procedure - single mains . . . . . . . . . . . . . . . . . . . . . . . 32
Input/Output Wiring – Dual Mains . . . . . . . . . . . . . . . . . . . . . 34
Wiring procedure - dual mains . . . . . . . . . . . . . . . . . . . . . . . . . 34
ii AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Communication Wiring to EPO and Optional Equipment . . . . 36
Pin connections J106 (XR Enclosure) and J108 (EPO) . . . . . . . 37
Pin connections J106 (UPS) to J200 (XR Enclosure - option) . . . 37
XR Enclosure, APC MBP, and Generator Control wiring . . . . . . 38
Pin connections J108 (for EPO wiring options) . . . . . . . . . . . . 39
General Charge Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Charge setting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Leveling Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting the leveling feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Floor Anchoring (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Battery securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Wiring Verification Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installation Site Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
LIMITED FACTORY WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . 47
APC product covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Non-transferable warranty extends to first purchaser for use . . 47
Assignment of warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Drawings, descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Warranty claims procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 iii
Introduction
Welcome to the Site Preparation and Installation Manual for the AIS® 3000. This manual contains
information on how to prepare your site for the installation of the UPS and optional APC equipment
(also available at www.apc.com) and instructions on how to carry out the electrical and mechanical
installation.
Separate manuals are available on:
• Receiving and Unpacking - part # 990-1961
• Operation - part # 990-1962
The user manuals are provided in the documentation storage area at the top right corner
on the UPS (behind the Front Panel).
O
u
tp
u
t
P
w
r
!
Z
o
n
e
P
ro
b
e
1
0
/1
0
0
B
a
s
e
-T
R
eset
1
0
/1
0
0
A
P
9
6
1
9
N
e
t
w
o
rk
M
a
n
a
g
e
m
e
n
t
C
a
r
d
E
M
Documentation
storage
S
e
r
ia
l
:
M
o
d
e
l:
S
e
r
ia
l
:
M
o
d
e
l:
BATTERY UNIT
S
e
r
ia
M
o
d
BATTERY UNIT
l
:
e
l
:
S
e
r
M
o
d
BATTERY UNIT
BATTERY UNIT
ia
l
:
e
l:
S
e
M
o
S
e
r
M
o
d
BATTERY UNIT
r
ia
l:
d
e
l:
BATTERY UNIT
ia
l:
e
l
:
S
e
M
o
S
e
r
M
o
d
BATTERY UNIT
r
ia
l
:
d
e
l
:
BATTERY UNIT
i
a
l:
e
l
:
For more information on APC products and services, visit us at www.apc.com
Most illustrations show 20.59in/523 mm Enclosures but apply to both Enclosure sizes.
Any differences between the two Enclosure sizes will be addressed in the manual.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 1
General Safety Instructions
This guide contains important instructions that should be followed when handling the UPS, Battery
Enclosures, and Batteries.
Warning/note symbols
WARNING!
Risk of electric shock.
CAUTION!
Read this information to avoid equipment damage.
Indicates important information.
Indicates that more information is available on this subject in a different section of this
manual.
Indicates that more information is available on the same subject in a different manual.
Environmental symbols
Temperature Ventilation
Humidity Dust/Fumes Altitude
requirements
2 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
UPS Family Range and Components
13.85in/352mm Enclosures
!
O
u
t
p
u
t
P
w
r
Z
o
n
e
P
r
o
b
e
1
0
/
1
0
0
B
a
s
e
T
R
e
s
e
t
1
0
/
1
0
A
0
P9
61
9
Ne
tw
or
k
Ma
na
gem
e
nt C
ar
d
E
M
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
TERY
U
NIT
S
e
r
i
a
l
:
M
o
d
e
l
Conduit
Box
www.apc.com
www.apc.com
Front view Rear view Front view without cover
:
B
A
T
TE
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TTE
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
10-15kVA
RY
UN
I
T
RY
U
N
IT
R
Y
U
N
I
T
R
Y
U
N
I
T
20.59in/523mm Enclosures
www.apc.com
www.apc.com
Front view Rear view
Conduit
Box
Blin d plate
covers
any em pty
Power
Module bay
Blind plates
cover
any empty
battery bays
!
O
u
t
p
u
t
P
w
r
Z
o
n
e
P
r
o
b
e
1
R
0
/
e
1
s
0
e
0B
t
a
s
e
T
A
P
9
6
1
9
N
e
tw
1
0
o
/
1
r
k
0
M
0
a
n
a
g
e
m
e
n
t
C
a
r
d
E
M
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
od
el
:
B
A
T
T
E
R
Y
U
N
I
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
el
:
B
A
T
T
E
R
Y
U
N
I
T
Front view without co ver
10-15kVA
!
O
u
t
p
u
t
P
w
r
Z
o
n
e
P
r
o
b
e
1
R
0
/
e
1
s
0
e
0
t
B
a
s
e
T
A
P
96
1
9
N
e
t
1
w
0
o
/
1
r
k
0
M
0
a
n
a
g
e
m
en
t
C
a
r
d
E
M
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TT
E
RY
U
NIT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
ERY
U
NIT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
AT
T
E
R
Y
U
NI
T
S
e
r
i
a
l
:
M
o
d
e
l:
B
A
T
TERY
U
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
T
TE
R
Y
UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
TE
RY
UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
AT
T
E
RY
UN
IT
NIT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
TE
R
Y
UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
T
TE
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
AT
TERY
UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
TE
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
T
TE
RY
UN
IT
S
e
r
i
a
l
:
M
o
d
el
:
B
A
TTER
Y
U
NIT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
TE
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
TE
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
el
:
B
A
TT
ER
Y
U
NIT
Front view without cover
20-30kVA
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 3
Introduction – UPS Family Range and Components
System sizes, part nos., number of Battery Modules and weights
Height (identical for all Enclosure sizes) 58.66in/1490mm
Depth (identical for all Enclosure sizes) 33.62in/854mm
System Size/ Enclosure
width
10kVA 13.85in/352mm ISVT10KF1B2S 678.8 308.7 ISVT10KF2B2S 889.9 404.7
10kVA 20.59in/523mm ISVT10KF1B4S 759.4 345.4 ISVT10KF2B4S 970.5 441.4
10kVA 20.59in/523mm ISVT10KF3B4S 1181.6 537.4 ISVT10KF4B4S 1392.7 633.4
15kVA 13.85in/352mm ISVT15KF2B2S 889.9 404.7
15kVA 20.59in/523mm ISVT15KF2B4S 970.5 441.4 ISVT15KF3B4 1181.6 537.4
15kVA 20.59in/523mm ISVT15KF4B4S 1392.7 633.4
20kVA 20.59in/523mm ISVT20KF2B4S 1037.9 472.0 ISVT20KF3B4S 1249.0 568.0
20kVA 20.59in/523mm ISVT20KF4B4S 1460.1 664.0
30kVA 20.59in/523mm ISVT30KF3B4S 1251.2 569.0 ISVT30KF4B4S 1462.3 665.0
Part number coding:
Installed
weight
Installed
weight
APC Part No. lbs kg APC Part No. lbs kg
ISVT10KF1B2S
ISVT 10K F 1B 2* S
Product
kVA
Voltage
1 Batt.
Module
*) 4 = max. 4 Battery Modules
With
start-up
service
Max.
2 Batt.
Modules
4 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Introduction – UPS Family Range and Components
Battery Module
One Battery Module consists of 4 Battery Units (shipping in the UPS Enclosure).
S
e
r
i
a
l
:
Mo
del:
BATT
ERY
UNIT
S
e
ri
a
l
:
Mo
del:
B
ATT
ERY
UNIT
S
e
r
ia
l
:
Mo
del:
B
ATTER
Y UN
IT
S
e
r
i
a
l
:
Mo
d
el:
B
ATT
ERY
UNIT
4 x 52.8lb / 4 x 24kg
Conduit Box
Conduit Box for
20.59in/523mm
Enclosure
Front Panel overview
Conduit Box for
13.85in/352mm
Enclosure
www.apc.com
www.apc.com
Front Panel
for 13.85in/
352mm
Enclosure
13.85in/
352mm
Enclosure
from rear
with filters
Filter seen
from front
and rear
Front Panel
for 20.59in/
523mm
Enclosure
www.apc.com
www.apc.com
20.59in/
523mm
Enclosure
from rear with
filters
Filter seen
from front
and rear
Front Panel attachment procedure described in the Front Panel section.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 5
Introduction – UPS Family Range and Components
Stabilizing Bracket
Always install the Stabilizing Brackets on the 13.85in/352mm Enclosure (shipped with the UPS) to
enhance the stability of the Enclosure.
In non-seismic areas, it is not necessary to bolt the Stabilizing Bracket to the floor.
Attach the Stabilizing Bracket to the UPS Enclosure only, re-using the screws used to
secure the UPS to the pallet during shipment.
!
O
u
t
p
u
t
P
w
r
Z
o
n
e
P
r
o
b
e
1
0
/
1
0
0
B
a
s
e
T
R
e
s
e
t
1
0
/
1
0
A
0
P
9
6
1
9
Ne
t
wo
r
k
M
an
a
g
em
e
nt
C
ar
d
EM
S
e
ria
l
:
M
od
el
:
B
A
T
T
E
R
Y
U
N
IT
S
e
ri
a
l
:
M
o
d
e
l:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
BATTERY UNIT
S
e
r
i
a
l
:
M
o
d
e
l
:
BATTERY UNIT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BATTERY UNIT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
Stabilizing
S
e
ri
a
l:
M
o
d
el
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l:
M
o
d
el
:
B
A
T
T
E
R
Y
U
N
I
S
T
e
r
i
a
l:
M
o
d
e
l:
B
A
T
T
E
R
Y
U
N
IT
S
e
ri
al
:
M
o
d
el:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
ia
l:
M
od
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
er
i
a
l:
M
od
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
ia
l
:
M
od
el
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
ia
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
T
Bracket
If the Enclosure needs to be moved after Stabilizing Brackets have been attached to the Enclosure,
the Stabilizing Brackets must be pushed up into their high position.
Loosen the two screws of both Stabilizing Brackets, and push the bracket up into the high
position.
When the Enclosure has reached its new position, push the Bracket into its “down” position
again, and tighten the screws.
WARNING!
For stability reasons, do not remove Stabilizing Brackets from 13.85in/352mm
Enclosures.
6 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
User interface
Introduction – UPS Family Range and Components
O
ut
p
u
t
P
w
r
!
Z
o
n
e
P
r
o
be
1
0
/1
0
0
B
as
e
-T
R
e
s
e
t
1
0
/10
0
A
P
9
6
1
9
N
e
tw
o
r
k
M
a
n
a
g
e
m
e
n
t
C
a
rd
E
M
Display: user-control interface used to configure the functionality, monitor the system, set alarm
thresholds, and to provide audible and visual alarms.
Network Management Card with Environmental Monitor (AP9619): used for remote system
control and monitoring, e-mail notifications etc. See separate manual for the AP9619.
®
Computer-interface port for the connection of computers with APC Powerchute
Mechanical bypass lever: used to bypass the upstream utility power around the UPS to support
software.
the load directly = internal mechanical bypass operation.
Service port (for APC maintenance personnel only).
Display port for the connection of display communication cable.
Documentation storage.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 7
Options
Extended Run Battery Enclosure (XR Enclosure) and Battery Module
XR Enclosure with Front Panel
XR Enclosure with DC
Breaker, fuses and 2
Battery Modules
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
er
ial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
T
S
erial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
erial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
20.59in / 523mm
XR Enclosure with
DC fuses only
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
S
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
Se
rial:
M
o
d
e
l
:
B
A
T
T
E
R
58.66in/
Battery Module
1490mm
S
e
r
ia
l:
M
o
d
e
l
:
B
A
T
TE
R
Y
UN
IT
S
e
r
i
a
l
:
M
o
d
e
l:
B
A
T
T
E
RY
UN
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
TT
E
R
Y
U
NI
T
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TT
E
R
Y
U
N
IT
www.apc.com
www.apc.com
33.62in/
854mm
XR Enclosure with DC
Breaker, fuses
and 6 Battery Modules
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
e
ria
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Se
ri
a
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
Se
T
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
e
ri
al:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
ial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Se
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
Y
U
N
I
S
T
e
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Y
U
N
I
S
T
e
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
T
S
eri
al:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
T
S
er
ial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Se
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
e
ri
al
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
er
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
er
i
al:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
ri
al
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
erial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
Se
T
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Se
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
ri
al:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
XR Enclosure with
DC fuses only
Se
r
ial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
Se
T
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
ial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
Se
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
Se
ri
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
Se
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Se
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
eri
al:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
T
S
e
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
Se
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
eri
a
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
ria
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
al
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
er
ial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
ia
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
er
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
ri
al:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
erial
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
Se
ria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
rial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
S
T
eria
l:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
XR Enclosure weights:
2 Battery Modules 903.3lbs / 410.8kg
6 Battery Modules (4 of the modules are shipped separately on a pallet) 1747.8lbs / 794.8kg
8 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Battery Module weight
4 units = 1 Battery Module 4x52.8lb / 4x24kg
Part Numbers for XR Enclosures
XR Enclosure
Enclosure with 2 Battery Modules (expandable to 6), and DC breaker: ISVTBXR2B6S
Enclosure with 2 Battery Modules (expandable to 6), without DC breaker: ISVTXR2B6S
Enclosure with 6 Battery Modules, and DC breaker: ISVTBXR6B6S
Enclosure with 6 Battery Modules, without DC breaker ISVTXR6B6S
Part Number for Battery Module
Introduction – Options
Battery Module
Battery Module SYBT4
Maintenance Bypass Panels with Power Distribution Capability
Further details on APC Maintenance Bypass Panel (MBP) with Power Distribution
Capability are available on www.apc.com.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 9
Introduction – Options
MBP (wall-mount)
37.36in/
949mm
29.53in/ 750mm
7.48in/190mm
The Maintenance Bypass Panel provides overcurrent protection to the entire UPS system. It is also
used to bypass the utility power around the UPS instead of through the system, e.g. when UPS
maintenance is carried out.
Floor anchoring and battery securing equipment
In seismic areas, each Battery Module must be secured with a Battery Securing Bracket.
S
erial:
M
o
d
e
l
:
Serial:
M
o
d
e
l
:
Serial:
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
Serial:
M
o
d
e
l
:
N
I
T
B
A
T
T
E
R
Y
U
Serial:
M
o
d
e
l:
N
I
T
B
A
T
T
E
R
Y
U
Serial:
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
I
T
Serial:
M
o
d
e
l
:
Serial:
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
I
T
Se
rial:
M
o
d
e
l
:
Serial:
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
I
T
Reuse transport
brackets as Floor
Anchoring Brackets
Battery Securing Bracket
B
A
T
T
E
R
Y
U
S
erial:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
S
erial:
M
o
d
e
l:
B
A
T
T
E
R
Y
U
Floor-anchoring bolts are not provided with the UPS. Purchase the floor anchors locally.
For more details on optional APC equipment for the AIS® 3000, contact APC Technical
Support in the U.S. at 800-555-2725. For other countries, see technical support numbers
on rear cover.
10 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Site Preparation (UPS and XR)
Installation Space Requirements
Allow for enough working space behind the Enclosure for electrical work to be carried
out (e.g. if you want to connect an XR Enclosure at a later stage).
Clearance for 20.59in/523mm Enclosures
(A)
(B)
UPS
Conduit Box (F)
(C)
(E)
Space requirements in mm
Minimum clearance above Enclosure (A) 20 508
Enclosure depth (B) 33.62 854
Enclosure width (C) 20.59 523
Minimum free rear space for ventilation* (D) 4 100
Minimum front clearance (E) 39.37 1000
Conduit Box, depth (F) 3.46 88
No side clearance required (add width of Enclosure Stabilizing
Brackets for floor anchoring if applicable)*
Stabilizing Bracket width 3.34 85
(D)
(G)
00
Total installation depth, inclusive of Front Panel, Conduit Box
and minimum front and rear clearances (G)
*) All physical installations must comply with NEC 110.26.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 11
80.39 2042
Site Preparation (UPS and XR) – Installation Space Requirements
Clearance for 20.59in/523mm Enclosures in installations including an XR Enclosure
As floor anchoring is carried out prior to wiring (and to busbar connection between UPS
and XR Enclosures if applicable), allow for sufficient working space behind the unit for
electrical work to be carried out (including busbar connections between Enclosures if
applicable).
(A)
(B)
UPS
(C)
XR
Conduit Box (F)
(D)
(C)
(G)
(E)
Space requirements in mm
Minimum clearance above Enclosures (A) 20 508
Enclosure depth (B) 33.62 854
Enclosure width (C) 20.59 (x 2) 523 (x 2)
Minimum free rear space for ventilation* (D) 4 100
Minimum front clearance (E) 39.37 1000
Conduit Box, depth (F) 3.46 88
No side clearance required (include width of Stabilizing Bracket
00
for floor anchoring if applicable)*
Stabilizing Bracket width 3.34 85
Total installation depth, inclusive of Front Panel, Conduit Box
80.39 2042
and minimum front and rear clearances (G)
*) All physical installations must comply with NEC 110.26.
12 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Site Preparation (UPS and XR) – Installation Space Requirements
Clearance for stand-alone 13.85in/352mm Enclosures
(A)
(B)
UPS
Conduit Box (F)
(C)
(D)
Stabilizing Bracket,
left and right
(E)
(G)
Space requirements in mm
Minimum clearance above UPS (A) 20 508
UPS depth (B) 33.62 854
UPS width 13.85 352
Minimum free rear space for ventilation* (D) 4 100
Minimum front clearance (E) 39.37 1000
Conduit Box, depth (F) 3.46 88
No side clearance required (add width of Stabilizing
00
Bracket for floor anchoring if applicable)*
Stabilizing Bracket width 3.34 85
Total installation depth, inclusive of Front Panel, Conduit
80.39 2042
Box and minimum front and rear clearances (G)
*) All physical installations must comply with NEC 110.26.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 13
Site Preparation (UPS and XR) – Installation Space Requirements
Clearance for 13.85in/352mm Enclosures in installations including XR Enclosures
(A)
(B)
UPS
(C1)
XR
(C2)
(D)
(E)
Conduit Box (F)
(G)
Space requirements in mm
Minimum clearance above Enclosures (A) 20 508
Enclosure depth (B) 33.62 854
Enclosure width (C1) 13.85 352
Enclosure width (C2) 20.59 523
Minimum free rear space for ventilation* (D) 4 100
Minimum front clearance (E) 39.37 1000
Conduit Box, depth (F) 3.46 88
No side clearance required (add width of Stabilizing Bracket for
00
floor anchoring if applicable)*
Stabilizing Bracket width 3.34 85
Total installation depth, inclusive of Front Panel, Conduit Box
80.39 2042
and minimum front and rear clearances (G)
*) All physical installations must comply with NEC 110.26.
For the stability of 13.85/352 mm stand-alone Enclosures, the transport brackets (re-use
of brackets used to secure the UPS to the shipping pallet) must always be mounted on
both sides of the UPS. Follow the Floor Anchoring procedures.
14 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Floor Anchoring Preparation
If floor anchoring and battery securing is required in your area, read this section. If not,
proceed to Operating Environment. However, if you install a 13.85in/352mm
Enclosure, it must always be equipped with the Enclosure Stabilizing Bracket for
enhanced stability (not necessary to bolt the Enclosure Stabilizing Bracket to the floor
in non-seismic areas).
Drilling floor holes for floor anchoring
If your UPS installation requires floor anchoring and battery securing, the UPS
installation must be anchored to the floor, re-using the brackets that secured the Enclosure
to the pallets during shipment. For easy determination of where to drill the holes, refer to
the applicable drawings below indicating hole positions and size.
Hole positions for floor anchors (stand-alone Enclosures)
Floor
anchor
hole
Floor
anchor
hole
5.11in/
130mm
5.11in/
130mm
5.11in/
130mm
5.11in/
130mm
5.11in/
130mm
Rear Rear
Top v iew of bottom
plate of 20.59in/523
mm Enclosure
22.63in/575mm 15.9in/404mm
Floor anchor hole
25.59in/650mm
Floor anchor hole
Floor
anchor
hole
Top view of
bottom plate
of 13.85in/352
mm Enclosure
Castor
Floor
anchor
hole
Refer to this drawing for floor anchor positions for 20.59in/523mm Enclosures.
Refer to this drawing for 13.85in/352mm Enclosures.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 15
Site Preparation (UPS and XR) – Floor Anchoring Preparation
Recommended minimum number of floor bolts per Enclosure: 4 (1 in each corner).
Recommended floor bolt size: 5/16in/8mm.
Floor Anchoring procedure described in the Installation section of this manual.
16 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Operating Environment
Operating conditions
Install the UPS in an indoor, temperature-controlled area, free of conductive
contaminants.
Temperature
Range:
32° to 104°F /
0° to 40°C
Heat dissipation
Audible noise
Keep Ventilated
Front-to-Rear
Airflow (see
space
considerations)
Relative
Humidity: <95%
Non-condensing
No Conductive
Dust or
Corrosive
Fumes
Altitude derating table:
3000ft/914m: 100% load
4500ft/1371m: 95% load
6000ft/1828m: 91% load
8000ft/2438m: 86% load
10000ft/3048m: 82% load
UPS size BTU/hr at fully charged batteries
10kVA 1,774
15kVA 2,866
20kVA 3,624
30kVA 5,486
10-15kVA 20-30kVA
Audible noise at 100% load:
(measured 1.09yard/1m from the
UPS)
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 17
64dBA 67dBA
Site Preparation (UPS and XR) – Operating Environment
Recommended source connections
The UPS must be supplied from a 208Y/120V 4W + GND 60Hz source.
CAUTION!
Verify clockwise phase-rotation (L1, L2, L3) and make sure a neutral connection is
present.
See also Recommended Wiring for a 86°F (30°C) Temperature Environment.
18 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Recommended current protection
AC output over-current protection and AC output disconnect must be provided by the
customer.
Dual/single
mains
Connection 10kVA 15kVA 20kVA 30kVA Notes
configuration
Site Preparation (UPS and XR) – Operating Environment
Single Mains/bypass
input
Dual Mains input 35A breaker
Dual Bypass input 35A breaker
Any Output 35A fast-
35A breaker
(30 kAIC)
(30 kAIC)
(30 kAIC)
acting class
J fuse
60A breaker
(30 kAIC)
60A breaker
(30 kAIC)
60A breaker
(30 kAIC)
60A fast-
acting class
J fuse
80A breaker
(30 kAIC)
80A breaker
(30 kAIC)
80A breaker
(30 kAIC)
80A fast-
acting class
J fuse
125A breaker
(30 kAIC)
125A breaker
(30 kAIC)
125A breaker
(30 kAIC)
125A fast-
acting class
J fuse
1,2
1,2
3,4
Note 1:
If the available fault current of the installation is below 30kA, a lower kAIC-rated breaker can be
used.
Note 2:
For breaker settings, refer to below table listing available overload currents.
Note 3:
If the available fault current of the installation is less than 1200A for the 10kVA and 15kVA UPS
sizes, and below 2300A for the 20kVA and 30kVA UPS sizes, a breaker (of the same value as for the
bypass input) can be used.
Note 4:
Recommended maximum rating of a single-fuse configuration if the internal bypass is to be protected
during a load short-circuit.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 19
Site Preparation (UPS and XR) – Operating Environment
Minimum setting of breakers for 10kVA UPS
Overload
Event
Internal fault 2kA 1.7kA 14kA <10ms 1
800%
overload
bypass
operation
150%
overload
normal/battery
operation
125%
overload
normal/battery
operation
Continuously 34A 31A 31A
Mains input Bypass input Output Duration Notes
– 223A 223A 500ms
– – 42A 30s
– – 35A 60s
Note 1: For the output value, the short-circuit-level is indicated.
Minimum setting of breakers for 15kVA UPS
∞
Overload
Event
Internal fault 2.5kA 2.1kA 14kA <10ms 1
800%
overload
bypass
operation
150%
overload
normal/battery
operation
125%
overload
normal/battery
operation
Continuously 51A 46A 46A
Mains input Bypass input Output Duration Notes
– 333A 333A 500ms
– – 63A 30s
– – 52A 60s
∞
Note 1: For the output value, the short-circuit-level is indicated
20 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Minimum setting of breakers for 20kVA UPS
Site Preparation (UPS and XR) – Operating Environment
Overload
Event
Internal fault 4 kA 3.4kA 14 kA <10ms 1
800%
overload
bypass
operation
150%
overload
normal/battery
operation
125%
overload
normal/battery
operation
Continuously 68A 62A 62A
Mains input Bypass input Output Duration Notes
– 444A 444A 500ms
– – 84A 30s
– – 70A 60s
Note 1: For the output value, the short-circuit-level is indicated.
Minimum setting of breakers for 30kVA UPS
∞
Overload
Event
Internal fault 5 kA 4.2 kA 14 kA <10 ms 1
800%
overload
bypass
operation
150%
overload
normal/battery
operation
125%
overload
normal/battery
operation
Continuously 102A 92A 92A
Mains input Bypass input Output Duration Notes
– 667A 667A 500ms
– – 125A 30s
– – 105A 60s
∞
Note 1: For the output value, the short-circuit level is indicated.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 21
Site Preparation (UPS and XR) – Operating Environment
Recommended phase-conductor sizes [AWG] for a 86°F (30°C) temperature
environment
UPS/AWG sizes Mains input
[AWG]
10kVA 8 8 1
15kVA 6 6 1
20kVA 4 4 1
30kVA 1 1 1
AC output
[AWG]
DC input
[AWG], 75°C Wire
Use Molex lug type or equivalent, and crimp to manufacturer’s specifications.
Cable Size
[AWG]
12 YA12CL2TC38 MD7-34R W12CVT 0.2in/6mm
8 YA8CL2TC38 MD7-34R W8CVT 0.2in/6mm
6 YA6CL2TC38 MD7-34R W5CVT 0.2in/6mm
4 YA4CL2TC38 MD7-34R W4CVT 0.2in/6mm
Cable Lug Type Crimping Tool Die Terminal Bolt
Diameter
1 YA1CL2TC38 MD7-34R W1CVT 0.2in/6mm
)
WARNING!
At 100% non-liniear load (EN50091-3 standard), the neutral shall be rated for 200%
phase current.
EPO switch wiring
The UPS must be connected to either a dry contact or a 24VDC Emergency Power Off (EPO) switch.
See EPO wiring options in this manual.
22 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Basic Wiring Overview
AC input power
DC power
Communication Interface
AC power (output)
XR Enclosure(s)
(Optional, 4 Max.)
Maintenance
Bypass Panel
(Optional Equipment)
EPO
UPS
Input
power
APC recommends that you request a wiring diagram from the electrician after completed
electrical installation. A wiring diagram is useful for subsequent service and
troubleshooting.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 23
Site Preparation Checklist
System components. Have you –
5
5
Site Preparation. Have you –
5
5
Arrival Preparation. Have you –
5
5
determined minimum battery runtime requirement based on load (kW and kVA) and selected the
correct APC XR Enclosures (ISVTBXR2B6S, ISVTXR2B6S, ISVTBXR6B6S, ISVTXR6B6S)
and Battery Unit (SYBT1). Always install a whole Battery Module (4 Battery Units) at a time.
considered Service Program or Extended Warranty plan?
considered correct operating space, floor strength (see Installation Space Requirements), cooling,
and environment (see Operating Environment).
reviewed all electrical work to determine wiring requirements?
verified that space and handling equipment are available to receive the XR Enclosure? (Including
unloading the XR Enclosure from the delivery truck).
scheduled an authorized electrician to install the XR Enclosure?
24 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation
Front Panel
Removal
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TTE
S
e
RY UN
r
i
a
l
:
IT
M
o
d
e
l
:
BA
TT
ERY UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TTE
S
e
RY UN
r
i
a
l
:
IT
M
o
d
e
l
:
B
ATT
ERY
U
NIT
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TTE
S
e
RY
r
i
a
l
:
U
NIT
M
o
d
e
l
:
BAT
TE
RY UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
ATT
ERY
S
e
r
i
a
l
:
UN
IT
M
o
d
e
l
:
BA
T
TER
Y U
NIT
www.apc.com
www.apc.com
To remove a Front Panel, use a coin or similar, and turn the 2 black lock devices on either side
www.apc.com
www.apc.com
of the Display in direction of each other to vertical level.
Pull the Front Panel outwards to disengage the locking device at the top of the Enclosure.
Lift the Front Panel free of the two slots at the bottom of the Enclosure.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 25
Electrical Installation – Front Panel
Installation
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TT
ER
S
e
r
i
a
Y
l
:
U
NIT
M
o
d
e
l
:
B
AT
T
ER
Y UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BA
TT
E
S
e
RY
r
i
a
l
:
UN
IT
M
o
d
e
l
:
B
ATT
E
RY
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
BATT
ERY
S
e
r
i
a
l
:
UN
IT
M
o
d
e
l
:
BA
TT
ER
Y UN
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
AT
TER
S
e
r
i
a
Y UN
l
:
IT
M
o
d
e
l
:
B
AT
TERY
UN
IT
www.apc.com
www.apc.com
To install a Front Panel, insert the two guide taps positioned at the bottom of the Front Panel
www.apc.com
www.apc.com
into the two slots at the bottom of the Enclosure.
Push the Front Panel against the Enclosure to engage the locking device at the top of the
Enclosure.
To secure the Front Panel, use a coin or similar to turn the 2 black lock devices on either side of
the Display away from each other (left lock counterclockwise, right lock clockwise) to
horizontal level.
26 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Total-Power-Off Procedure
WARNING!
Risk of electric shock - parts inside the UPS and XR Enclosure are energized from the
battery supply even when the AC power is disconnected. Before electrical installation
begins, follow the Total-Power-Off procedure to completely de-energize the system.
O
u
t
p
u
t
P
w
r
!
Z
o
n
e
P
r
o
b
e
1
0
/
1
0
0
B
a
s
e
T
R
e
s
e
t
1
0
/
1
0
0
A
P
9
6
1
9
N
e
t
w
o
r
k
M
a
n
a
g
e
m
e
n
t
C
a
r
d
E
M
ON
OFF
Utility/Mains
breaker
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
R
r
i
a
l
:
Y
U
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
S
e
r
i
a
N
l
:
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
R
r
i
a
l
:
Y
U
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
S
e
r
i
a
N
l
:
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
S
e
r
A
i
a
l
:
T
T
E
R
Y
U
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
S
Y
e
r
i
U
a
l
:
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
S
e
r
A
i
a
l
:
T
T
E
R
Y
U
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
S
e
r
A
i
a
l
:
T
T
E
R
Y
U
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
S
e
r
A
i
a
l
:
T
T
E
R
Y
U
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
IT
UPS
Set the DC disconnect switch on the XR Enclosure (if available) to the OFF position.
Remove all batteries from the system, or, alternatively, pull out all batteries to the red
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
R
r
i
a
l
:
Y
U
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
R
r
i
a
l
:
Y
U
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
R
r
i
a
l
:
Y
U
N
IT
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
S
e
R
r
i
a
l
:
Y
U
N
I
T
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
B
A
T
T
E
R
Y
U
N
I
T
XR Enclosure
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
IT
S
e
r
i
a
l
:
M
o
d
e
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
S
e
r
i
a
l
:
M
o
d
e
l
:
B
A
T
T
E
R
Y
U
N
I
T
l:
BATTERY UNIT
disconnect line shown on the battery. To ensure solid stability, do not pull batteries out beyond
the red disconnect line unless completely removing them from the Enclosure.
Set the utility/mains breaker to the OFF or LOCKED-OUT position. If the UPS has dual mains
supply, set both supplies to the OFF or LOCKED-OUT position.
Refer to Seismic Anchoring in the Electrical Installation Manual for instructions on how
to remove Seismic Battery Brackets (if applicable).
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 27
Electrical Installation – Total-Power-Off Procedure
WARNING!
Correct lock-out procedures at utility/mains breaker must be followed. If necessary,
install a padlock.
28 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
System-Electrical Information
WARNING!
All electrical power and power control wiring must be installed by a qualified
electrician, and must comply with local and national regulations for maximum power
rating.
UPS ratings
Input voltage / Bypass voltage (V) 3-phase
Input current (nominal, per phase) (A) 24.6 36.9 49.3 73.9
Maximum input current per phase (continuous, at
minimum mains voltage)
Input current protection for mains source or single
mains supply (external to UPS, not supplied) (A)
Input current protection for bypass source in dual mains
configuration (external to UPS, not supplied) (A)
Input frequency (Hz) range 40-70 40-70 40-70 40-70
Output voltage (on line). (V)
Minimum and maximum values (+/- 1%)
Output current (nominal, per phase) (A) 27.8 43.3 55.5 83.3
Maximum output current
(in bypass only at 110% overload per phase)
10 kVA
8 kW
208Y/
120V
27.1 40.6 54.2 81.3
3x35 3x60 3x80 3x125
35 60 80 125
120/208 120/208 120/208 120/208
30.5 45.8 51.1 91.6
15 kVA
12 kW
3-phase
208Y/
120V
20kVA
16 kW
3phase
208Y/
120V
30 kVA
24 kW
3-phase
208Y/
120V
Bypass input current (A)
(in bypass only at 110% overload, per phase)
Neutral output current (with 100% switch mode load)
(A)
Output current protection (external to UPS, not
supplied) (A)
Output frequency range (Hz) 50/60 50/60 50/60 50/60
DC overcurrent protection and disconnect switch for
external safety:
DC voltage rating of the battery supply
Maximum available short-circuit current
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 29
30.5 45.8 51.1 91.6
48.1 74.9 96.0 144.1
40 60 80 125
23
+/- 192
10 kA
35
+/- 192
10 kA
46
+/- 192
10 kA
69
+/- 192
10 kA
Electrical Installation – System-Electrical Information
Source connections
WARNING!
The UPS must be supplied from a 208Y/120V 4W + GND 60Hz source.
CAUTION!
Verify clockwise phase-rotation (L1, L2, L3) and make sure a neutral connection is
present.
For recommended source connections, see The Site Preparation section.
CAUTION!
The installation must comply with all local and national codes.
Refer to NEC Articles 310-15, 310-16 for further information.
30 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Wiring
Make sure the UPS is in its location of use before wiring begins.
CAUTION!
Verify clockwise phase-rotation (L1, L2, L3) and make sure a neutral connection (N) is
present.
Power terminal lug diameter: minimum 0.2in/6mm.
Torque value: 45 lbf-in/5Nm
If floor anchoring is required, attach the Floor Anchoring Brackets to the UPS now.
Follow step 1 under Floor Anchoring (Option).
Please leave a copy of your wiring diagram with the customer to facilitate maintenance
and troubleshooting.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 31
Input/Output Wiring – Single Mains (default)
The UPS is designed for both single (default) and dual mains installations. Carry out the Total Power
Off Procedure, and follow the below steps to install the UPS in a single-mains installation.
The illustrations show a 20.59in/523mm Enclosure, but installation procedures are
identical for 13.85in/352mm Enclosures).
Wiring procedure - single mains
Conduit box
(top part)
Conduit box
(bottom part)
MBP Conduit
Output
N
N
Conduit box
(top part)
Input
EPO
Conduit
Loosen the (6) M4x13 screws from the plate covering the cable termination area, and remove.
Loosen the (2) M4x13 screws from the top part of the Conduit Box. Loosen the 3 M4x13
attaching it to the bottom part (2 screws in a 13.85in/352mm Enclosure) and remove.
Loosen the (4) M4x13 screws (2 each side) from the bottom part of the Conduit Box and remove.
32 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – Input/Output Wiring – Single Mains (default)
Punch 2 holes in the marked areas of the Conduit Box bottom to fit the size of the conduit pipes.
Attach the Conduit Box bottom to the Enclosure, using (4) M4x13 screws.
Install conduit pipes in the Conduit Box.
Run cables through the conduit pipes and the bottom of the Conduit Box, guides cables up into
the input/output area.
Install the top part of the Conduit Box to the Enclosure.
Plate covering cable
termination area
Neutral
Input
cables
Output
cables
Ground
cables
Attach input cable lugs on L1, L2 and L3 input busbars (left side in the UPS), using the
N
L
1
L
2
L
3
L
2
L
1
L
3
N
Batt+
N
Batt—
provided M6 hex screws. Attach output cable lugs on L1, L2 and L3 output busbars, using the
provided M6 hex screws. Attach N x 2 where shown, using the provided hex screws.
Attach Ground x 2 where shown, using the provided hex screws.
Reinstall the Plate, following reversed deinstallation procedures.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 33
Input/Output Wiring – Dual Mains
The UPS is designed for single mains installation as default. Carry out the Total Power Off
Procedure, and follow the below instructions to install the UPS in a dual-mains installation
The illustrations show 20.59in/523mm Enclosures, but the installation procedures are
identical for 13.85in/352mm Enclosures).
Wiring procedure - dual mains
C
N
B
N
A
N
Conduit box
(top part)
Conduit box
(top part)
Conduit box
(bottom part)
Loosen the (6) M4x13 screws from the plate covering the cable termination area, and remove.
Loosen the (2) M4x13 screws from the top part of the Conduit Box. Loosen the 3 M4x13
MBP Conduit
EPO Conduit
Bypass
Output
Input
attaching it to the bottom part (2 screws in a 13.85in/352mm Enclosure) and remove.
Loosen the (4) M4x13 screws (2 each side) from the bottom part of the Conduit Box and remove.
34 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – Input/Output Wiring – Dual Mains
Punch 3 holes in the Conduit Box bottom to fit the size of the conduit pipes.
Attach the Conduit Box bottom to the Enclosure, using (4) M4x13 screws.
Install conduit pipes in the Conduit Box bottom.
Run cables through the conduit pipes and the bottom of the Conduit Box. Guide the cables up
into the input/output area.
Install the top part of the Conduit Box to the Enclosure.
Remove the (2) M6x12 screws from Brackets A, B, and C and remove all 3 brackets.
Plate covering cable
termination area
L
Input
Neutral
Bypass
Attach the input cable lugs to input busbars L1, L2, L3, using the provided hex screws. Attach
Output
Ground
1
L
2
L
3
N
L
1
L
2
L
3
L
1
L
2
L
3
N
Batt
N
+
Batt-
the bypass cable lugs to L1, L2, L3 bypass busbars, using the provided hex screws. Attach the
output cable lugs to the L1, L2, L3 output busbars and attach, using the provided hex screws.
Attach N x 3 where shown., using the provided hex screws.
Attach Ground x 3 where shown.
Reinstall the Plate, following reversed deinstallation procedures (described in a previous step).
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 35
Communication Wiring to EPO and
Optional Equipment
EPO switch must be connected to a NEC Class 2 wiring.
Use only 28-16AWG copper wire for the connection of the Emergency Power Off (EPO)
and other optional equipment. Keep all other wiring and uninsulated live parts separate of
other NEC Class 2 circuits.
Do not connect any circuits to the EPO terminal block unless it can be confirmed that the
circuit is a NEC Class 2 circuit.
36 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – Communication Wiring to EPO and Optional
Pin connections J106 (XR Enclosure) and J108 (EPO)
J106 Pin Connections:
1 Battery measurement return*
2 Max. battery temperature*
3 Battery unit quantity*
4 Battery measurement supply*
5 Q3 active
6 Q3 active return
7 External control of charging
8 Ext. charging control return
J108 Pin Connections:
1 Normally open EPO
2 Normally open EPO return
3 Normally closed EPO
4 Normally closed EPO return
5 +24V SELV supply
6 SELV ground
* Should be used with APC XR
Enclosures only
Pin connections J106 (UPS) to J200 (XR Enclosure - option)
Pins 1 through 4 are for battery measurement (only applicable to APC XR Enclosures).
Pins 5 & 6 are for external maintenance bypass Q3. When Q3 is closed, signals are fed back to the
UPS controller.
Pins 7 & 8 are for external charge control. When 7 & 8 are closed, the UPS charges batteries with a
pre-defined percentage (0-100%) of the maximum charging power. To be used in generator
applications, or if special codes requires control of charging.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 37
Electrical Installation – Communication Wiring to EPO and Optional Equipment
When connecting the Q3 auxiliary signal, use gold-plated N/C auxiliary switch on Q3.
XR Enclosure, APC MBP, and Generator Control wiring
J106
1
2
3
4
5
6
7
8
J200 (XR Batteries)
1
2
3
4
Q3
switch
Charging control switch
Pins 1 through 4 are for battery measurement (only applicable to APC XR Enclosures).
Pins 5 through 6 are for external maintenance bypass Q3.
Pins 7 and 8 are for external charge control.
38 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – Communication Wiring to EPO and Optional
Pin connections J108 (for EPO wiring options)
Connect the EPO cable, using one of the following 4 wiring configurations.
1: Dry Contracts
Normally O pen
2: +24V Normally Open
3: Dry Contacts
Normally Closed
J108
1
2
3
4
5
6
J108
1
2
3
4
5
6
J108
1
2
3
4
5
6
EPO switch
EPO switch
EPO switch
4: +24V Normally
Closed
J108
1
2
3
4
5
6
EPO switch
See EPO wiring options for setup.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 39
General Charge Setting
The general charge setting is set to 100% as default.
From the Display it is possible to adjust the charge levels to 75%, 50%, 25%, 10% and 0%.
If the charge limit input is active (J106, pins 7,8) the UPS will reduce the maximum General Charge
effect (100%) to the programmed value.
See XR Enclosure, MBP, and Generator Control Wiring for overview of J106.
Charge setting procedure
From the main menu of the display, select Set-up, and press ENTER.
Selector
Arrow
Select System, and press ENTER
Use the arrow keys to get to Gen.Chrg: 100%, and press ENTER.
Selector
Arrow
An arrow will appear to the left of Gen.Chrg. Use the UP arrow on the display to go to the
Control
Status
Setup
Accessories
Main Menu
Slew rate:
Gen.Chrg:
Cyclic Chrg.
Auto Start:
Logging
Display
Diags
Help
1.00 Hz/s
100%
Off
Off
desired level of charge effect. Select ENTER.
Now, when the charge limit input is active, the UPS will charge to the new setting.
40 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Leveling Feet
Verify that the installation has been electrically wired before setting the leveling feet.
Setting the leveling feet
Set the leveling feet to ensure the UPS is horizontal when it is in its final operating position. Use a 13/
14-mm wrench (shipped with UPS) to adjust all 4 leveling feet from front to back, and left to right,
until the pads make solid contact with the floor. Use a level tube to check the Enclosure is horizontal.
13/14-mm wre nch
CAUTION!
To avoid equipment damage, do not push or pull the UPS after the leveling feet have
been lowered.
Remember to install the Front Panel. See Front Panel section.
If Floor Anchoring and Battery Securing are required, carry out these procedures first.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 41
Floor Anchoring (option)
Floor anchoring is an option. If your installation does not include this option,
proceed to the Front Panel Installation section.
Floor anchoring of stand-alone systems
In seismic areas, it is recommended that the installation be bolted to the floor, and that the batteries be
secured in the Enclosure by the Battery Securing Brackets.
For floor anchoring, use the 2 transport brackets that were used to secure the UPS to the pallet
during transport.
S
e
r
i
a
l:
M
o
d
e
l
:
S
e
ri
a
l:
M
o
d
e
l
:
S
e
r
ia
l
BATTE
RY
UNIT
BA
S
e
r
ia
l
:
M
o
d
e
l:
S
e
ri
a
l:
M
o
d
e
BA
l:
TTER
Y U
NIT
B
ATTERY
:
M
o
d
e
l
:
S
e
r
ia
TTER
Y U
NIT
B
ATTER
S
e
r
i
a
l
:
M
o
d
e
l:
UNIT
BA
l:
M
o
d
e
l:
Y U
NIT
BATTE
RY UN
IT
S
e
r
ia
l
:
M
o
d
e
l:
TT
ER
Y U
NIT
BA
TTER
Y U
NIT
Floor Anchoring Bracket
(re-use of transport
bracket)
S
e
r
ia
l:
M
o
d
e
l:
S
e
r
ia
l:
M
o
d
e
l:
S
e
r
i
a
l:
M
o
d
e
l:
S
e
r
ia
l
Y UN
IT
BA
:
M
o
d
e
l:
TTE
RY UN
IT
B
AT
TE
RY UN
IT
BAT
TE
RY UN
IT
BATTER
Align the 4 holes in the bottom angle of the Floor Anchoring Bracket on either side of the UPS
to the pre-drilled holes in the floor
Floor anchoring procedures identical for both 13.85in/352mm and 20.59in/523 mm UPS
Enclosures.
See Floor Anchoring Preparation section and install a minimum of 4 anchors on each
Enclosure (minimum size: M8) where shown, following the specifications provided by the
manufacturer.
42 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – Floor Anchoring (option)
Battery securing
Attach two Battery Securing Brackets per Battery Module in such a way that one bracket secures two
Battery Units.
Insert the two tabs of the Battery Securing Bracket into the slots of the two Battery Units.
Push the Battery Securing Bracket to the right and push it downwards. Align the Battery
Securing Bracket hole with the hole in the battery shelf.
Use one M6 screw to fasten the Battery Securing Bracket to the shelf.
Use same procedure to secure all batteries in the Enclosure.
Attach two Battery Securing Brackets per Battery Module in such a way that one Battery
Securing Bracket secures two Battery Units.
Front Panel
Front Panel
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 43
Wiring Verification Procedure
Do not connect batteries in the UPS.
Use following procedure to verify that the UPS has been wired properly:
1. If your installation includes an XR Enclosure, make sure that the DC breaker (if
5
available) is in the OFF position and that both 125A fuses are removed from the
XR Enclosure.
2. Check that the power wiring is torqued to 45 lbf.in/5Nm.
5
3. If your installation includes an XR Enclosure, remount the 125A fuses in the XR
5
Enclosure and check that the DC breaker (if available) on the XR Enclosure is in
the ON position.
4. Apply utility power to the system input and measure the voltage at the input
5
terminal block. Record voltages between:
Mains Input:
L1 and N: _________ L2 and N: ________ L3 and N: _______
Bypass Input (for dual mains installations):
L1 and N: _________ L2 and N: ________ L3 and N: _______
Measured voltage must be between 96 and 130. If not, STOP! Verify correct wiring
(correct location of N) from the power source to the input wiring connections.
5. Check that the display is powered up.
5
6. Select the Status Menu on the display, and check that all input voltages are present.
5
7. Verify L1, L2, L3 clockwise phase rotation using a phase-rotation meter.
5
8. Test the EPO switch. The system should shut down completely. If not, check the
5
connections and the EPO switch to ensure that they are installed and functioning
correctly. For installations with XR Battery Enclosures, the DC disconnect should
trip to the OFF position at the EPO test (if applicable).
9. Successful completion of steps 1 through 5 indicates that the UPS wiring is
5
correctly installed and functioning correctly. Turn off breakers and switches and
shut down utility power to the system input. See Total-Power-Off Procedure.
5
10. Please leave a wiring diagram on site for service / technical support personnel.
44 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – Wiring Verification Procedure
If a problem occurs, phone Customer Support at (1) (800) 800-4272 (US and Canada).
Refer to rear cover for contact numbers in other countries.
10. Reinstall all wiring access panels and Front Panels to the UPS.
5
If you have purchased any optional equipment, refer to product-specific manuals.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 45
Installation Site Checklist
This checklist should be completed by the electrician after the wiring has been completed:
Installed at (company name, date, contact)__________________________________________
Name and telephone number of electrician: ___________________________________________
UPS serial number: ______________________________________________________________
Input Circuit Breaker size and type: _________________________________________________
Output fuse size and type: ________________________________________________________
Location of protection devices (room):______________________________________________
Breaker ID: ___________________________________________________________________
EPO type: ____________________________________________________________________
Wire size and type: _____________________________________________________________
Ground connection method and location: ___________________________________________
Carried out wiring diagram and left it with the UPS:_______________________________
46 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
LIMITED FACTORY WARRANTY
The limited warranty provided by American Power Conversion Corporation (“APC”) in this
Statement of Limited Factory Warranty applies only to Products you purchase for your commercial or
industrial use in the ordinary course of your business.
APC product covered
AIS® 3000 and AIS® 3000 Extended Run Battery Enclosure
Terms of warranty
APC warrants that the Product shall be free from defects in materials and workmanship for a period
of one (1) year from the date of start-up when APC authorized service personnel performed the start-
up of the Product, or a maximum of 18 months from the date of Product shipment from APC, when
APC authorized service personnel have not performed the start-up of the Product (“Warranty
Period”). In the event that the Product fails to meet the foregoing warranty, APC shall repair or
replace any defective parts, such repair or replacement to be without charge for on-site labor and
travel if APC authorized personnel have conducted start-up of the Product. An APC Start-Up Service
must be performed/completed by APC authorized service personnel or replacement of defective parts
only will be covered. APC shall have no liability and no obligation to repair the installed Product if
non-authorized personnel performed the start-up and such start-up caused the Product to be defective.
Any parts furnished under this warranty may be new or factory-remanufactured. Repair or
replacement of a defective product or part thereof does not extend the original warranty
period.
Non-transferable warranty extends to first purchaser for use
This Warranty is extended to the first person, firm, association or corporation (herein referred to by
“You” or “Your”) for whom the APC Product specified herein has been purchased. This Warranty is
not transferable or assignable without the prior written permission of APC.
Assignment of warranties
APC will assign to you any warranties which are made by manufacturers and suppliers of
components of the APC Product and which are assignable. Any such warranties are assigned “AS IS”
and APC makes no representations as to the effectiveness or extent of such warranties, assumes NO
RESPONSIBILITY for any matters which may be warranted by such manufacturers or suppliers and
extends no coverage under this Warranty to such components.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 47
Electrical Installation – LIMITED FACTORY WARRANTY
Drawings, descriptions
APC warrants for the Warranty Period and on the terms of the Warranty set forth herein that the APC
Product will substantially conform to the descriptions contained in the APC Official Published
Specifications or any of the drawings certified and agreed to by an authorized APC representative, if
applicable thereto (“Specifications”). It is understood that the Specifications are not warranties of
performance and not warranties of fitness for a particular purpose.
Warranty claims procedure
To obtain service under Warranty, contact APC Customer Support (see rear cover).You will need the
model number of the Product, the serial number, and the date purchased. A technician will ask you to
describe the problem. If it is determined that the Product will need to be returned to APC you must
obtain a returned material authorization (RMA) number from APC Customer Support. Products that
must be returned must have the RMA number marked on the outside of the package, and be returned
with transportation charges prepaid. If it is determined by APC Customer Support that on-site repair
of the Product is allowed, APC will arrange to have APC authorized service personnel dispatched to
the Product location to repair or replace the Product at the discretion of APC.
Exclusions
APC shall not be liable under the Warranty if its testing and examination discloses that the alleged
defect in the product does not exist or was caused by your or any third person’s misuse, negligence,
improper installation or testing, unauthorized attempts to repair or modify, or any other cause beyond
the range of the intended use, or by accident, fire, lightning or other hazard.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, BY OPERATION OF LAW
OR OTHERWISE, OF PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS
AGREEMENT OR IN CONNECTION HEREWITH. APC DISCLAIMS ALL IMPLIED
WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS FOR A
PARTICULAR PURPOSE. THE APC EXPRESS WARRANTIES WILL NOT BE
ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY
WILL ARISE OUT OF APC RENDERING TECHNICAL OR OTHER ADVICE OR
48 AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957
Electrical Installation – LIMITED FACTORY WARRANTY
SERVICE IN CONNECTION WITH THE PRODUCTS. THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND
REMEDIES. THE WARRANTIES SET FORTH ABOVE, CONSTITUTE SOLE LIABILITY
OF APC AND YOUR EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH
WARRANTIES. THE WARRANTIES EXTEND ONLY TO YOU AND ARE NOT
EXTENDED TO ANY THIRD PARTIES.
IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR
EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE, SERVICE
OR INSTALLATION OF THE PRODUCTS, WHETHER SUCH DAMAGES ARISE IN
CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT
LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE
POSSIBILITY OF SUCH DAMAGE.
AIS® 3000 10-30kVA, 208V, Site Preparation and Installation Manual – 990-1957 49
APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of the following ways:
• Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer
support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which provides customer
support information.
– www.apc.com/support/
Global support searching APC Knowledge Base and using e-support.
• Contact an APC Customer Support center by telephone or e-mail.
– Regional centers:
Direct InfraStruXure Customer Support Line (1)(877)537-0607 (toll free)
APC headquarters U.S., Canada (1)(800) 800-4272 (toll free)
Latin America (1)(401)789-5735 (USA)
Europe, Middle East, Africa (353)(91)702000 (Ireland)
Japan (0) 35434-2021
Australia, New Zealand, South Pacific area (61) (2) 9955 9366 (Australia)
– Local, country-specific centers: go to www.apc.com/support/contact for contact information.
Contact the
information on how to obtain local customer support.
APC representative or other distributor from whom you purchased your APC product for
Entire contents © 2004 American Power Conversion. All rights reserved. Reproduction in
whole or in part without permission is prohibited. APC, the APC logo, and AIS3000 are
trademarks of American Power Conversion Corporation and may be registered in some
jurisdictions. All other trademarks, product names, and corporate names are the property of
their respective owners and are used for informational purposes only.
990-1957 11/2004
*990-1957*
Loading...