Alto-Shaam ECO SMART 1200-TH-III, ECO SMART 1000-TH-III, ECO SMART 500-TH-III, ECO SMART 750-TH-III User Manual

US A/C A NA DA

U.S.A . O NLY

Cooking & Holding Oven

Electronic Control

Model:

500-TH/III
750-TH/III
1000-TH/III
1200-TH/III

1200-TH/III

500-TH/III

1000-TH/III

  •INSTALLATION

 •OPERATION

•MAINTENANCE

750-TH/III

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744

p ri n te d in u .s . a .

www.alto-shaam.com

FAX: [phone] • 800.329.8744

M N - 2 8 8 5 2 • 0 4 / 1 1

Delivery ............................................................................. 1

Unpacking ......................................................................... 1

Safety Procedures and Precautions ................................... 2

Sanitation

Sanitation/Food Safety ............................................... 23

Internal Food Product Temperatures .......................... 23

Installation

Installation Requirements ............................................. 3

Clearance Requirements .............................................. 3

Dimension Drawings, weights & capacities ................ 4-7

Options and Accessories .............................................. 8

Stacking Configurations ............................................... 9

Leveling ..................................................................... 10

Restraint Requirements - Mobile Equipment ............... 10

Drip Tray Installation .................................................. 11

Electrical Specifications......................................... 12-13

Operating Instructions

User Safety Information .............................................. 14

Start-up Operation ...................................................... 14

Audible Signals .......................................................... 14

Control Features ........................................................ 15

Operating Features & Functions ................................. 16

Cook/Hold Instructions ............................................... 17

To Cook/Hold Using Preset Menu Keys ...................... 17

Programming a Preset ................................................ 18

Erasing a Preset......................................................... 18

User Options .............................................................. 19

General Holding Guidelines ........................................ 20

Care and Cleaning

Cleaning and Preventative Maintenance ..................... 21

Protecting Stainless Steel Surfaces ............................ 21

Cleaning Agents ......................................................... 21

Cleaning Materials ..................................................... 21

Equipment Care ......................................................... 22

Clean Daily ................................................................ 22

Clean the Door Vents ................................................. 22

Check Overall Condition of Oven ................................ 22

Service

Trouble Shooting - Error Codes .................................. 24

Trouble Shooting Electrical Components .................... 25

Exterior Service View & Parts - 500, 750, 1000 ..... 26-27

Exterior Service View & Parts - 1200 ..................... 28-29

Cable Heating Kits ..................................................... 29

Bonnet Assembly View & Parts - all mod els .......... 30-31

Wire Diagrams

Always refer to the wire diagram(s) included with the unit
for most current version.

Warranty

Transportation Damage and Claims ............. Back Cover

Limited Warranty .......................................... Back Cover

DELIVERY

UNPACKING

This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping damage
and report it at once to the delivering carrier.

See Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered
in one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.

NOTE: All claims for warranty must include the

full model number and serial number of
the unit.

1. Carefully remove the
appliance from the
carton or crate.

®

NOTE: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.

This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

Tech Team Service Department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al pg . 1

SAFETY PROCEDURES

AND PRECAUTIONS

Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

DANGER

Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

WARNING

Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.

1. This appliance is intended to cook, hold

or process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.

2. This appliance is intended for use in commercial

establishments where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

3. Any troubleshooting guides, component views,

and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent

part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

CAUTION

Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

CAUTION

Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

NOTE: Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

NOTE

For equipment delivered for use
in any location regulated by the
following directive:

DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

pg . 2 TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al

INSTALLATION

DANGER

IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

CAUTION

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

The Alto-Shaam cook
and hold oven must be
installed in a location
that will permit the
oven to function
for its intended
purpose and to allow
adequate clearance
for ventilation,
proper cleaning, and
maintenance access.

CAUTION

METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN
IN OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

DANGER

DO NOT store or use gasoline or other
fl ammable vapors or liquids in the
vicinity of this or any other appliance.

SITE INSTALLATION

®

Emissions testing conducted by Underwriters
Laboratories, Inc.® was found to be in compliance

with the applicable requirements of NFPA96:
2004 Edition, Par. 4.1.1.2. U.L emissions

sampling of grease laden vapor resulted in a total
of 0.55 milligrams per cubic meter with no visible
smoke and is considered representative of all
oven models in the line. Based on these results,
hood installation and/or outside venting should
not be a requirement in most areas. Verify local
codes for locations where more restrictive codes
are applicable.

1. The oven must be installed on a stable and
level surface.

2. DO NOT install this appliance in any area
where it may be affected by any adverse
conditions such as steam, grease, dripping
water, high temperatures, or any other severely
adverse conditions.

3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.

4. This appliance must be kept free and clear of
any combustible materials.

5. This appliance must be kept free and clear
of any obstructions blocking access for
maintenance or service.

TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al pg . 3

MINIMUM CLEARANCE REQUIREMENTS

18" (457mm) minimum clearance at the back from

heat producing equipment. To protect the electronic
control, maintain sufficient side clearance to prevent
the control area from reaching any temperature at or

above 140°F (60°C).

NOTE

If the appliance has been unplugged for an
extended period of time, the Real Time Clock may
require recharging. Turn main breaker to the unit
off for 10 seconds and then restore power.
For more information, see Error Code E-60 in
the Troubleshooting section of this manual.

SITE INSTALLATION

21" (532mm)

500-TH/III

44-1/16" (1118mm)

58-1/4" (1479mm)

INSTALLATION

Shown with

optional

bumper

29-7/8" (758mm)

with optional bumper

28-1/2" (724mm)

Pass-Through

Design

26-11/16" (678mm)

19-3/8" (492mm)

18-1/8" (460mm)

Connection

(Pass-Through)

28-1/4" (716mm)

33-1/2" (850mm)

with 3-1/2" (89mm) casters*

16" (406mm)

19" (482mm)

*31-13/16" (808mm) - with optional 2-1/2" casters
*35-1/4" (894mm) - with optional 5" casters
*34-7/16" (874mm) - with optional 6" legs

21-15/16"

(556mm)

12-3/16"
(310mm)

Electrical

Elec. Connection

30-13/16" (782mm)

WEIGHT

ne t: 125 lb (57 kg) es t.

sh ip : 150 lb (68 kg)

pg . 4 TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al

PRODUCT\PAN CAPACITY

40 lb (18 kg) ma xim u m

vo luM e M axi MuM : 30 q uar ts (38 l it ers )

SITE INSTALLATION

28-5/8" (726mm)

750-TH/III

INSTALLATION

34" (864mm)

79" (2006mm)

34-7/8" (886mm)

Shown with

optional bumper

56-15/16" (1445mm)

25-3/4" (654mm)

28-1/4" (717mm)

33-1/2" (851mm)

with 3-1/2" casters*

27" (686mm)

Pass-Through

31-3/4" (805mm)

14-3/4"

(373mm)

Electrical

Connection

(Pass-Through)

30-7/8" (784mm)

(electrical connection)

26-5/8" (676mm)

26-15/16" (683mm)

*31-13/16" (807mm) - with optional 2-1/2" casters
*35-1/4" (894mm) - with optional 5" casters
*34-7/16" (874mm) - with optional 6" legs

WEIGHT

ne t: 192 lb (87 kg) es t.

sh ip : 258 lb (117 kg)

TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al pg . 5

PRODUCT\PAN CAPACITY

100 lb (45 kg) ma xim u m

vo luM e M axi MuM : 75 q uar ts (95 l it ers )

SITE INSTALLATION

1000-TH/III

25-1/16" (636mm)

Electrical

Connection

34-1/2" (876mm)

with optional bumper

12-9/16"
(318mm)

INSTALLATION

34" (864mm)

Pass-Through

Design

51-1/4" (1302mm)

53-5/8" (1361mm)

23-7/8" (606mm)

22-5/8" (574mm)

40-3/8" (1024mm)

5-5/16" (134mm)

with 3-1/2" (89mm) casters

23-1/2" (596mm)

*38-5/8" (980mm) - with optional 2-1/2" casters
*42" (1067mm) - with optional 5" casters
*41-1/4" (1046mm) - with optional 6" legs

31-3/4" (805mm)

14-1/2"

(367mm)

Electrical

Connection

(Pass-Through)

26-15/16" (683mm)

Elec. Connection

37-11/16" (957mm)

WEIGHT

ne t: 225 lb (102 kg) es t.

sh ip : 275 lb (125 kg)

pg . 6 TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al

PRODUCT\PAN CAPACITY

120 lb (54 kg) ma xim u m

vo luM e M axi MuM : 60 q uar ts (76 l it ers )

SITE INSTALLATION

1200-TH/III

INSTALLATION

25-1/16" (636mm)

with optional bumper

34-1/2" (876mm)

with optional bumper

Pass-Through

Design

72-3/4" (1847mm)

51-5/8" (1310mm)

53-5/8" (1361mm)

with optional bumper

22-9/16" (573mm)

68-13/16" (1747mm)

75-3/4" (1924mm) with 5" (127mm) Casters*

7" (177mm)

32-1/4" (819mm)

15-1/4"

(387mm)

Electrical

Connection

(Pass-Through)

72-15/16" (1852mm) to Electrical Connection

24-1/8" (613mm)

120 lb (54 kg) ma xim u m

vo luM e M axi MuM : 60 q uar ts (76 l it ers )

*74-3/8" (1889mm) - with optional 3-1/2" (89mm) casters

*75-3/4" (1924mm) approx. - with optional 6" (152mm) legs

WEIGHT

ne t: 402 lb (182 kg) es t.

sh ip : 432 lb (196 kg)

23-1/2" (596mm)

PRODUCT\PAN CAPACITY ( p er c oM p ar tM eN t)

TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al pg . 7

INSTALLATION

OPTI ONS AN D ACCESSORIES 500-TH/III 750-TH/III 1000-TH/III 1200-TH/III

Bumper, Full Perimeter

(N ot ava ilabl e wi th 2 -1/2" c aste rs)

5011161 5010371 5009767 5009767

Carving Holder

pr iM e rib

st ea Mship ( c af ete ri a) ro uN d

HL-2635

4459

HL-2635

4459

HL-2635

4459

HL-2635

4459

Casters - 2 ri gid, 2 s wivel w/brake

5" (127mm)
3-1/2" (89mm)
2-1/2" (64mm)

5004 862

st an dar d

5008 022

5004 862

st an dar d

5008 022

5004 862

st an dar d

5008 022

5004 862

st an dar d

—

Door Lock with Key LK-22567 LK-22567 LK-22567 LK-22567

Drip Pan

st aN dard wi th dr aiN 1-7/16 " (37mm)

st aN dard wi th dr aiN 1-11/1 6" (43mm)

st aN dard wi th dr aiN 1-7/8" (48mm)

wi th out d ra iN, 1-7/16" (37mm)

wi th out d ra iN, 1-7/8" (48mm)

ex tr a dee p, 4" (102 mm)

14813

—
—

11898

—
—

—

14831

—
—
—
—

—
—

5005616

—

11906
15929

—
—

5005616

—

11906
15929

Legs, 6" (152mm), Stemmed (se t o f f ou r) 5011149 5011149 5011149 5011149

Pan Grid, Wire - 1 8" x 26" pa N i Ns ert — PN-2115 PN-2115 PN-2115

Security Panel with key lock 5006787 5004750 5005776 5011592

Shelf, Stainless Steel

fl at wire , r ea ch-iN

fl at wire , p as s-t hr ough

ri b r ac k

SH-2326
SH-2326

—

SH-2324
SH-2327
SH-2743

SH-2325

SH-2346

SH-29474

SH-2325

SH-2346

SH-29474

Stacking Hardware 5004864 5004864 5004864 —

pg . 8 TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al

STACKING INSTRUCTIONS

1) If the two appliances were shipped together from the factory, the top unit will have the casters
already removed. A stacking kit will be included with the shipment.

If casters need to be removed: lay the unit on its back, and remove the set screw on each caster. Pull the casters
out of the unit.

2) While appliance is laid on its back, insert one stacking post in each of the four corners of the
upper unit. Secure the stacking posts using one screw and two fl at washers that come with the
stacking kit.

Note: The  ange on the stacking posts must face the outside of the unit.

3) Remove the four top mounting screws from the lower unit. Place the upper appliance, which has
the stacking posts installed, on top of the bottom unit. Center the top unit from front to back.
Re-install the four screws through the fl ange of the four stacking posts.

INSTALLATION

STACKING
POSTS

CASTER SET SCREW

TOP
MOUNTING
SCREWS

TOP
MOUNTING
SCREWS

Stacking Configurations

1000-TH/III with 1000-TH/III, 1000-SK/III, 1000-SK/II or 1000-S
750-TH/III with 750-TH/III, 750-TH-II, 750-S, 767-SK or 767-SK/III
500-TH/III with 500-TH/III, 500-TH-II or 500-S

TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al pg . 9

SITE INSTALLATION

INSTALLATION

A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer
or user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.

LEVELING

Level the oven
from side-to-side and
front-to-back with the use of a spirit level.
For ovens installed with casters, it is important
that the installation surface be level due to the
probability of frequent oven repositioning.

We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.

NOTE: Failure to properly level this oven can

cause improper function and will result
in the uneven baking with products
consisting of semi-liquid batter.

RESTRAINT REQUIREMENTS
—MOBILE EQUIPMENT

WARNING

RISK OF ELECTRIC SHOCK.

Appliance must be secured

to building structure.

Any appliance that is not furnished with a power
supply cord but that includes a set of casters
must be installed with a tether. Adequate means
must be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:

1. Maximum height of casters is 6" (152mm).

2. Two of the casters must of be the locking type.

3. Such mobile appliances or appliances on mobile

stands must be installed with the use of a flexible
connector secured to the building structure.

A mounting connector for a restraining device is
located on the upper back flange of the appliance.
A flexible connector is not supplied by nor is it
available from the factory.

pg . 10 TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al

INSTALLATION

WILL RESULT IN A LEAKAGE HAZARD

SITE INSTALLATION

DRIP TRAY INSTALLATION INSTRUCTIONS

b

d

1. Poke holes through double-sided tape a which is attached to the back of drip tray holder b.

2. Remove backing on double-sided tape a.

3. Put screws c through holes and attach drip tray holder b to unit.

4. Optional, but strongly recommended - apply a line of food-grade silicone caulk along top edge

of drip tray holder b to seal.

5. Place drip tray d in drip tray holder b.

c

a

Item Description Qty

1 Double-Sided Tape 1

2 Drip Tray Holder 1

3 8-32 x 1/4” Phil Screw 3

4 Drip Tray 1

WARNING

FAILURE TO PROPERLY INSTALL
THE DRIP TRAY CAN OR WILL CAUSE
MAJOR EQUIPMENT DAMAGE AND

THAT CAN CAUSE PERSONAL
INJURY.

TH /I II I ns Ta l la T Io n/ o pe r aT Io n /s e rv Ic e m a nu al p g. 1 1