Allen&Heath QU-PAC User Manual

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Allen&Heath QU-PAC User Manual

Before starting please download the latest Qu-Pac firmware and documentation from www.allen-heath.com.

For Firmware Version V1.7

Publication AP9815

Limited One Year Manufacturer’s Warranty

Allen & Heath warrants the Allen &Heath -branded hardware product and accessories contained in the original packaging ("Allen & Heath Product”) against defects in materials and workmanship when used in accordance with Allen & Heath's user manuals, technical specifications and other Allen & Heath product published guidelines for a period of ONE (1) YEAR from the date of original purchase by the end-user purchaser ("Warranty Period").

This warranty does not apply to any non-Allen & Heath branded hardware products or any software, even if packaged or sold with Allen & Heath hardware.

Please refer to the licensing agreement accompanying the software for details of your rights with respect to the use of software/firmware (“EULA”).

Details of the EULA, warranty policy and other useful information can be found on the Allen & Heath website: www.allen-heath.com/legal.

Repair or replacement under the terms of the warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally equivalent service exchange units.

This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and neither Allen & Heath nor its approved service centres shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product.

Conditions Of Warranty

The equipment has not been subject to misuse either intended or accidental, neglect, or alteration other than as described in the User Guide or Service Manual, or approved by Allen & Heath.

Any necessary adjustment, alteration or repair has been carried out by an authorised Allen & Heath distributor or agent.

The defective unit is to be returned carriage prepaid to the place of purchase, an authorised Allen & Heath distributor or agent with proof of purchase. Please discuss this with the distributor or the agent before shipping. If the unit is to be repaired in a different country to that of its purchase the repair may take longer than normal, whilst the warranty is confirmed and parts are sourced. Units returned should be packed in the original carton to avoid transit damage.

DISCLAIMER: Allen & Heath shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced.

Check with your Allen & Heath distributor or agent for any additional warranty information which may apply. If further assistance is required please contact Allen & Heath Ltd.

Qu Series products comply with the European Electromagnetic Compatibility directive 2004/108/EC and the European Low Voltage directive 2006/95/EC.

Any changes or modifications to the product not approved by Allen & Heath could void the compliance of the product and therefore the users authority to operate it.

Qu-Pac Getting Started Guide AP9815 Issue 1

Copyright © 2014 Allen & Heath. All rights reserved

ALLEN&HEATH

Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK http://www.allen-heath.com

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IMPORTANT - Read these instructions before starting:

Safety instructions

Before starting, read the Important Safety Instructions printed on the sheet supplied with the equipment. For your own safety and that of the operator, technical crew and performers, follow all instructions and heed all warnings printed on the sheet and on the equipment panels.

System operating firmware

The function of the Qu mixer is determined by the firmware (operating software) that runs it. Firmware is updated regularly as new features are added and improvements made. The firmware version current when this guide was released is noted in the Contents section.

The latest firmware can be downloaded from the Allen & Heath website, transferred to USB key and then loaded into the Qu mixer using the Firmware Update utility. Read the Release Notes that come with the firmware.

Check the Allen & Heath website for the latest version of Qu-Pac firmware.

Software licence agreement

By using this Allen & Heath product and the software within it you agree to be bound by the terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on the Allen & Heath website ( www.allen-heath.com/legal ). You agree to be bound by the terms of the EULA by installing, copying, or using the software.

Further information

Please refer to the Allen & Heath website for further information, knowledgebase and technical support. You can join our Allen & Heath Digital Community to share knowledge and information with other Qu users.

Check for the latest version of this Getting Started Guide.

Download the Qu Series Reference Guide AP9372.

General precautions

To prevent damage to the controls and cosmetics, avoid placing heavy objects on the control surface, scratching the surface or touch screen with sharp objects, or rough handling and vibration.

Protect the equipment from damage through liquid or dust contamination. Cover the mixer when it is not being used for a long period.

Computer and touch screen technology can be affected by extreme cold. If the equipment has been stored in sub-zero temperatures allow time for it to reach normal operating temperature before use at the venue. Recommended operating temperature for Qu is 5 to 35 degrees Celsius.

Avoid using the equipment in extreme heat and direct sunlight. Make sure the mixer ventilation slots are not obstructed and that there is adequate air movement around the equipment.

Clean the surface with a soft brush and dry lint-free cloth. Do not use chemicals, abrasives or solvents.

It is recommended that servicing is carried out only by an authorised Allen & Heath agent. Contact details for your local distributor can be found on the Allen & Heath website. Allen & Heath do not accept liability for damage caused by maintenance, repair or modification by unauthorised personnel.

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1. Packed contents

Qu-Pac Mixer

19” Rack Ears and screws

AA9848-L and AA9848-R 4x AB0344 M6x16 screws 4x AB0345 M6 cups

4x AB0332 M4x8 screws

Getting Started Guide

AP9815

Safety Sheet

AP9240/CL-1

Read this before starting

Mains lead

Check this is correct for your territory

Options and Accessories available

Remote Audio Racks

Provides remote audio over dSNAKE Cat5 cable digital snake.

AR2412 24 Mic/Line in, 12 Line out

AR84 8 Mic/Line in, 4 Line out

Part: GLD-AR2412

Part: GLD-AR0804

AB168 16 Mic/Line in, 8 Line out Remote AudioRack.

Part: AB1608

Cat5 cables

For use with dSNAKE remote audio

AH8822 2m (6.6’) short patch AH9651 20m (66’) coil AH9650 100m (330’) drum

Polyester carry bag

Part AP9931

LEDlamp

Right angled 4-pin XLR LED lamp with built-in dimmer

Part: LEDlampX

Qu-Pad app for iPad Qu-You app for iOS devices

Available from the Apple Store

 

Full mix control

Personal monitoring

 

 

 

 

 

 

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2. Contents

1.

Packed contents .................................................................................................................................

4

2.

Contents..............................................................................................................................................

5

3.

Introduction.........................................................................................................................................

6

4.

Installing Qu-Pac.................................................................................................................................

7

5.

Rear Panel...........................................................................................................................................

8

6.

Front Panel........................................................................................................................................

10

7.

Audio Signal Processing ..................................................................................................................

12

8.

Operating Qu-Pac .............................................................................................................................

13

8.1

Mixing using the Front Panel Controls ....................................................................................

13

8.2

Mixing using Wireless Control .................................................................................................

15

8.3

Qu-Control................................................................................................................................

17

9.

Resetting the Mixer ...........................................................................................................................

18

9.1

Reset Mix Settings – A starting point for mixing......................................................................

18

9.2

System Hard Reset ..................................................................................................................

19

About this guide

This is the Getting Started Guide for the Allen & Heath Qu-Pac rack mount digital mixer.

For more information about Qu-Pac setup and mixing functions please refer to the Qu Mixer Reference Guide available for download from the Allen & Heath website:

www.allen-heath.com

Please Note

This guide refers to Qu firmware V1.7. Please refer to the Allen &

Heath website for the latest version of firmware and this guide.

For information on the AR2412, AR84 and AB168 remote AudioRacks please refer to their user guides.

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3. Introduction

Qu-Pac is part of the Allen & Heath Qu Series of digital mixers. It is a faderless version with the same local connections as the Qu-16, but features the Qu-32 mix engine and can therefore be expanded to 32 channels using an optional AudioRack linked via the dSNAKE Cat5 digital snake. Qu-Pac is intended for wireless live mixing, for example using an iPad. It can also be fully controlled using its front panel touch screen. Qu-Pac has many applications where a compact solution is required:

Compact live mixer for wireless remote mixing

Band mixer for side-of-stage live mixing, personal monitoring, live and DAW multitrack recording

Installed mixer with user logins for live event technician and non-technical staff zone control

Corporate event mixing

Free standing or 19” 4U rack mount (rack ears supplied)

16 Mic/Line inputs expandable to 32 via dSNAKE (digital snake and optional AudioRacks)

3 stereo Line inputs, 12 mixes (4 mono, 3 stereo, LR), 4 stereo groups, 2 stereo matrix

4 internal FX engines with dedicated return channels

4 Mute groups, 4 DCA groups

Input processing – Preamp, HPF, Gate, PEQ, Compressor, Delay, Ducking

Output processing – PEQ, Graphic EQ, Compressor, Delay

100 Scene memories with recall filters, safes and USB data transfer

Qu-Drive for stereo and 18-track recording/playback to USB hard drive

32 in, 32 out USB streaming, MIDI DAW control

Qu-Pad engineer’s mixing wireless remote app for iPad

Qu-You personal monitoring app for iPhone, iPad, iPod Touch

Compatible with the Allen & Heath ME personal mixing system

Customisable 15 SoftKeys, 16 Sel keys, Qu-Control screen

User permissions and login to enable operator access required

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