Alcatel-Lucent K-12 User Manual

Laying the groundwork for tomorrow’s digital schools
K-12 Education Networking Guide
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K-12 Education Networking Guide
Advanced technology in elementary, middle, and high schools creates
new ways for students to learn, and changes how teachers plan and
administrators to simplify operations, better comply with regulations,
and deliver a safer environment for students and teachers.
Is your K-12 network ready for the digital education innovations of
the future?
This guide provides school administrators and IT teams with
information and strategies for designing efficient and cost-effective IT
networks that enable dynamic and engaging digital learning
experiences. This secure, high-performance platform supports
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K-12 Education Networking Guide
administrative innovation for today and into the future.
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Changing realities for students and learning
Today, most K-12 students have never experienced life without the internet or smartphones, and this reality is reected in the classroom. Digital learning processes and experiences are enhancing traditional textbooks and upending conventional classroom teaching methods. Online lessons, hybrid classrooms, testing, and assessments are now part of most curricula. Laptops, tablets, and smartphones have become primary instruction tools for students, who are downloading an increasing number of online apps to enhance their digital learning experience.
The underlying IT network that supports these innovative K-12 educational advances must be a cost-effective investment today, while also extending value into the future, as a platform to support new technologies entering the educational space. These include:
• Robotics and other STEAM initiatives (science, technology, engineering, arts, mathematics)
• Maker spaces
• Learning experiences in coding
• Augmented and virtual reality
• The Internet of Things (IoT)
In today’s educational facilities, the network must address the needs of school administration, staff, and IT departments. For these audiences, data privacy plus network and device security are of primary importance. Other considerations include:
• Deployment and procurement costs
• Ease of device onboarding
• Network performance and coverage
• Training and operational simplicity
Pervasive wireless connectivity is required to support these diverse user cases. Wi-Fi is the dominant wireless networking platform as it allows users to be located virtually anywhere and to employ any device. However, as use of mobile devices increases, existing networks can easily be overwhelmed with increasing bandwidth demands.
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K-12 Education Networking Guide
Getting your network ready for tomorrow’s digital advances in learning, teaching, and administration requires a thoughtful approach and a comprehensive strategy to ensure investments are future-proof and ensure optimal interoperability.
This document provides eight tangible recommendations for K-12 IT departments when designing efcient and cost-effective school networks that enable more collaborative digital learning experiences, support more creative teaching methodologies, and empower administrators with the latest monitoring, analytics, and management tools.
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Market trends
K-12 schools are undergoing a digital transformation. Technology is the driving force for enabling more personalized and dynamic learning experiences for primary and secondary students. These advances are impacting the classroom in a variety of ways.
Digital and immersive textbooks: Today, digital textbooks have displaced
paper textbooks in many K-12 classrooms. They have advantages over physical books, including instant availability, ease of updating, and the ability to store many e-books on a single device. However, digital textbooks are in turn being displaced by immersive textbooks that employ interactive technologies, advanced user-experience design, and gamication to enhance instruction, make learning more engaging, and address different learning styles.
Game-based learning: Game-based learning blends video game technology
and online learning tools to make teaching and training more engaging. These technologies are designed to take advantage of virtual and augmented reality to increase student engagement and content retention.
Blended learning and the ipped classroom: The blended learning model
combines classroom and online learning to give students more control over the time, pace, and place of their instruction. Blended learning is ceding importance to the ipped classroom model in which students watch video lectures on their own and then attend class for discussions and collaborative activities.
1:1 student to device ratios: Many educational districts have made the
commitment to a 1:1 ratio between students and devices. This is now shifting to a one-to-many paradigm where different tasks require different devices, and students need access to laptops, tablets, and smartphones depending on the project.
Digital testing: Online testing and assessment technology helps teachers and administrators more accurately and meaningfully measure student achievement. Digital testing can provide detailed insights into the success of learning methods and offer detailed metrics and analysis for developing remediation solutions. These platforms provide visibility into how individual students are interacting with online content, enabling the ongoing monitoring of individual learning.
Predictive assessment capabilities: At the cutting edge of assessment technologies is the development of predictive assessment capabilities that can track student prociency without actual testing. By monitoring how individual students are interacting with educational content and relating that data to past testing scores, advanced analytics platforms can make predictions about the progression of students without having to submit them to constant testing. The same platform can also provide teachers with targeted recommendations and relevant lessons to address the needs of individual students.
Bring Your Own Device: With the Bring Your Own Device (BYOD) movement students and teachers bring their private devices to the network. This may be a boon in districts that can’t afford to equip classrooms with a 1:1 ratio of devices, but implementing BYOD securely and effectively can present challenges. Many conventional IT networks weren’t designed to support a diversity of devices and protocols, and the school’s underlying infrastructure must be sound enough to support multiple disparate devices and networks while guaranteeing interoperability and security.
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The role of technology
The role of technology in K-12 education has moved beyond substituting physical textbooks with eBooks. To take advantage of the opportunities offered by these advancing technologies will similarly require moving beyond the constrained IT networks found in most schools today.
IT networks that keep pace with today’s students
The advances mentioned above are moving so fast and are proving effective because today’s students are more technologically sophisticated than ever before. These students expect to experience the same innovations in their classrooms as they do in social media and entertainment.
Students today also understand that familiarity with advanced technologies is important beyond the use for teaching. Gaining prociency with a variety of device types and having experience with applications such as augmented or virtual reality help students prepare for success in tech-intensive university education.
According to a 2017 survey of 43,559 undergraduate students in 124 institutions in 10 countries conducted by EDUCAUSE Center for Analysis and Research, 96 percent own a smartphone, 93 percent own a laptop, and 85 percent use their laptop for academic purposes in most or all courses. Students surveyed also approved of teaching methodologies that embrace technology. Forty-six percent of respondents said they get more involved in courses that use technology, and 78 percent agreed that the use of technology contributes to the successful completion of courses. Eighty- two percent preferred classroom methodologies that feature a blended learning environment.
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IoT supports institutions educational, safety and operational needs
Connected teaching technologies and IoT are already prevalent in the classroom and in use for campus security and administrative purposes.
Smart audio-visual equipment such as interactive displays, smart boards and digital projectors have been xtures in classrooms for some time. Apple TV is also popular in classrooms for online streaming content via Wi-Fi. This technology makes it easy to mirror screens from student iPads; watch streaming news, videos and other content; and take part in group video calls via services such as Rainbow™ by Alcatel-Lucent Enterprise and FaceTime.
Science classrooms and labs are increasingly connected. A growing emphasis on STEM education plus interest in encouraging maker culture requires the support of new device types, including robotics, Raspberry Pi and other development platforms.
IoT has a growing presence in education, particularly in campus security applications. These include surveillance cameras, smart door locks, and connected buses. In addition, integrated school safety technologies provide students with smart ID cards to strengthen facility access management systems. IoT also offers easier management and cost containment of infrastructures such as HVAC, lighting, and landscape management.
A more connected K-12 infrastructure requires a more powerful IT network
Supporting these innovations in teaching, learning, and administration requires high performance connectivity across the entire educational facility. In the classroom teaching apps that are cloud-based and tailored to mobile devices underscore the need for pervasive Wi-Fi. The use of IoT (including surveillance, sensors, and wearable tech) requires that schools provide a network that can securely support this new generation of technology. Gartner, Inc. forecasts that 11.2 billion IoT devices will be in use worldwide by the end of 2018, and will reach 20.4 billion by 2020.
1 EDUCAUSE, Technolog y Research in the Academic C ommunity, Student and Faculty Tech nology Use Study, 2017 2 Gartner Says 8.4 Billion Conne cted “Things” Will Be in Us e in 2017, Up 31 Percent From 2016
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As students bring more specialized and diverse devices to the classroom as part of the BYOD movement, the proliferation of device types requires a platform that is device agnostic. As demands on the network continue to expand, will they overwhelm existing school networks?
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PAULDING COUNTY SCHOOL DISTRICT
LOCATION: PAULDING COUNTY, GEORGIA
The Paulding County School District is the 13th largest school district in the State of Georgia.
The K-12 District has 19 elementary schools, 9 middle schools and 5 high schools.
Current enrollment is 28,500, and there are 3,400 employees.
There are between 8,000-10,000 wireless connections on the District’s network at any given time.
Challenge
The school district faced bandwidth shortages in the classroom, and wireless capabilities were limited and unable to meet demand. Also, networking technology varied from school to school. The district wanted a standardized network solution to deliver consistent wired and wireless connectivity across all schools.
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K-12 Education Networking Guide
Solution
Dedicated switches in each classroom offer reliable bandwidth to support e-learning while access points in the hallway deliver quality wireless services for BYOD devices. A central management suite provides unied management of wired and wireless networks.
Benets
Financial: Implementing managed switches in classrooms reduced maintenance, local travel needs and costs. Upgrading the wireless network qualied the district for federal and state matching funds.
User experience: Students can securely connect their devices to the network, promoting anytime anywhere digital learning.
Educators have greater bandwidth to support teaching and e-learning tools and devices.
We’re progressively putting the
solution in place at each of our
schools and we’ve been getting a lot
of great feedback. The infrastructure
is simple to implement and its
benets are immediate.
JULIE ACKERMAN, EXECUTIVE DIRECTOR TECHNOLOGY, PAULDING COUNTY SCHOOL DISTRICT
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Facing the security challenges of a connected school
Connected schools that offer more innovative, digital content can provide more engaged learning experiences and improve the outcomes of K-12 schools. However, reliance on connectivity also brings network security challenges to these schools.
Growing use of mobile devices and IoT systems increases the exposure to, and possibilities of cyber-attacks. These risks include a higher threat of ransomware attacks and other cybercrimes, as well as the exposure of sensitive data and private information such as student and school employee records.
In fact, education is the second most impacted sector — behind healthcare — with lost or stolen records globally.
According to Verizon’s 2020 Data Breach Investigations Report, which provides a snapshot of cybersecurity incidents across the country, 819 “security incidents” were recorded in the education sector in 2020, with 228 conrmed data exposure incidents. In addition, ransomware was responsible for 80% of the malware incidents in primary/secondary institutions.
One of the reasons that hackers increasingly targeting schools is that the networks contain valuable data, and their systems are relatively easy to crack. According to a Miami Herald article, many school districts have set up systems to make connectivity easy, unlike corporations with trade secrets and data to protect. “With free Wi-Fi in school buildings and a generation of students glued to their smartphones, there are thousands of opportunities for a hacker to gain access to a school network. Students downloading free apps on their phones or hopping from one school computer to the next can spread a computer virus faster than the u during u season.”
For hackers, school networks are a gold mine. As quoted in the Miami Herald, Michael Kaiser, the executive director of the National Cyber Security Alliance, stated, “If you’re trying to steal identities or cobble together identities, if you can get a person’s name, date of birth, home address, you’re starting to get a fairly complete record. Think of the data school districts have — it’s more than many businesses.”
Three examples highlight the types of attacks that have occurred:
• In 2015, three high school seniors from Commack High School in Long Island, New York, were charged with hacking into their school’s computer system.
• In 2017 hackers inltrated a Montana public-school network. The hackers sent texts and emails threatening military style mass killings unless it was paid $150,000 in Bitcoin. The school was disrupted for nearly a week affecting more than 15,700 students.
• In 2019, a student hacked the Wi-Fi system and shut down the internet and phone system at Baker County School District in Florida. The school’s online services were affected for several weeks.
Beyond the safety risks, lost school time, and ransom payments, school districts also nd that after-the-fact remediation of school IT networks is a costly way of xing security problems. Data breaches can cost schools up to $300 per compromised record.
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In addition, some state legislatures are considering making school ofcials
accountable for security breaches in their schools.
3 Digital Education: Data Brea ches Cost Education Com panies $300 Per Record, St udy Finds, 2015 4 Verizon’s 2020 Data Breach Investiga tions Report, How long sinc e you took a hard look at your cyb ersecurity?, 2020 5 Miami Herald: “Hack attack s highlight vulnerability of Florida sch ools to cyber crooks” 2017 6 Ibid 7 ABC News: “NY High Schoo l Students Accused of Hac king Computer System to Change G rades” 2015 8 Flathead Beacon: Autho rities: Overseas Hackers S eeking to Extort Comm unity with Cyber Threats 2017 9 First Coast News (NBC /ABC) – “ Student hacks schoo l network to avoid doing school wo rk” 10 Dig ital Education: Data Breach es Cost Education Comp anies $300 Per Record, Stu dy Finds 2015
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Federal programs promote classroom technology
State and federal initiatives are available to improve the education experience in publicly funded schools, with a focus on technology investments.
In the United States, for example, e-Rate funds, which are administered by the Universal Service Administrative Company (USAC) under the direction of the U.S. Federal Communications Commission (FCC), were established in 1997 to provide discounted telecommunications, Internet access and internal connections to eligible schools and libraries. The discounts range from 20 percent to 90 percent of the costs of eligible services.
The E-rate Modernization Order of 2014 established ve year budgets and commensurate budget cycles for schools and libraries to acquire the internal connection services needed to serve their students and patrons. Changes in the 2021 Funding Year include:
• Start of a new ve-year budgeting cycle
• School districts are no longer locked into budgets per school
• Three new classications of instructional facilities were dened
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