USER MANUAL
www.us.alcatelmobile.com
About this Manual:
Thank you for choosing the Alcatel JOY TAB™ 2 9032W. In order to
maintain your device in optimal condition, please read this manual and
keep it for future reference.
1
Table of Contents
1
1 Your device .................................................................. 5
1.1 Keys and connectors ........................................5
1.2 Getting started .................................................. 8
1.3 Home screen ....................................................10
2 Text input ...................................................................19
2.1 Using the onscreen keyboard ......................19
2.2 Text editing .......................................................20
3 Contacts ..................................................................... 21
3.1 Editing your contacts .....................................23
3.2 Use Quick contact for Android ....................23
3.3 Importing, exporting & sharing contacts ...24
3.4 Displaying contacts ........................................25
3.5 Synchronizing contacts..................................25
4 Messaging ..................................................................27
4.1 Write a new message ....................................27
4.2 Manage messages...........................................29
5 Calendar, Clock, and Calculator ............................30
5.1 Calendar ............................................................30
5.2 Clock ..................................................................32
5.3 Calculator ..........................................................34
2
6 Multimedia applications .........................................35
6.1 Camera ..............................................................35
6.2 Photos ..............................................................36
7 Google applications ................................................. 39
7.1 Chrome ..............................................................39
7.2 Gmail ..................................................................39
7.3 Maps ..................................................................40
7.4 YouTube .............................................................40
7.5 Play Store ..........................................................40
7.6 Duo ....................................................................41
8 Settings ....................................................................... 42
8.1 Network & Internet ........................................42
8.2 Tethering & Mobile hotspot .........................44
8.3 Connected devices .........................................47
8.4 Apps & notifications ......................................48
8.5 Battery ...............................................................48
8.6 Display ...............................................................49
8.7 Sound.................................................................49
8.8 Storage ..............................................................49
8.9 Security ............................................................49
8.10 Accounts ...........................................................50
8.11 Accessibility ......................................................50
8.12 Privacy ...............................................................50
8.13 Location ............................................................50
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8.14 Digital Wellbeing & parental controls ........51
8.15 Google ...............................................................51
8.16 Smart Manager ................................................51
8.17 System ...............................................................51
8.18 About tablet .....................................................53
9 Making the most of your tablet ............................ 54
9.1 FOTA Upgrade .................................................54
10 Troubleshooting ........................................................ 55
11 Specifications ............................................................62
4
Your device ..............................
1
1.1 Keys and connectors
Headset
connector
Back
button
5
Front
camera
Volume
up/down
Power key
Recent
apps
button
Home
button
Back camera
Back button
• Touch to go back to the previous screen,
or close a dialog box, options menu, the
Notification panel, etc.
Home button
• From any application or screen, touch to
return to the Home screen.
• Long press to turn on Google Assistant. Yo u
can get help such as getting directions and
restaurant information based on the content
detected on the screen.
6
Recent Apps button
• Touch to view applications you’ve recently
accessed.
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to select
from Restart/Power off/Screenshot
• Press and hold the Power key and Volume
down key to take a screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.
Volume keys
• Adjust the media volume while listening to
music or a video, or streaming content.
• While using the Camera app, press Volume up
or down key to take a photo or touch and hold
to take several photos.
7
1.2 Getting started
SIM
SD
SIM
SD
1.2.1
Setting up
Insert or remove your SIM card or microSD card.
Your tablet only supports Nano SIM cards. In
order to avoid damaging your device, do not
attempt to insert other SIM types, such as Mini or
Micro cards.
8
Charging the battery
You are advised to fully charge the battery ( ). Charging
status is indicated by a percentage displayed on screen.
The percentage increases as the tablet is charged.
To reduce power consumption and energy waste
when the battery is fully charged, disconnect your
charger from the tablet; switch off Wi-Fi, GPS,
Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
1.2.2 Powering on your tablet
Hold down the Power key until the tablet powers on,
unlock your tablet (Swipe, PIN, Password or Pattern) if
necessary and confirm. The Home screen is displayed.
9
If you do not know your PIN code or forget it, contact
Customer Care. Be sure to keep your PIN code in a safe
place.
1.2.3 Powering off your tablet
Press and hold the Power key until options appear, then
select Power off.
1.3 Home screen
You can bring all of the items that you use most
frequently (applications, shortcuts, widgets, folders) to
your Home screen for quick access. Touch the Home
button to switch to the Home screen.
2 3
1
4
5
Status bar
1
• Status/Notification indicators
• Swipe down to open the Notification panel.
10
Google Search bar
4
• Touch
• Touch
Favorite tray applications
5
to enter text search screen
2
3
to enter voice search screen
• Enter the application.
• Long press to move or remove applications.
Auto-rotate screen
From the app list, touch Settings > Display > Advanced
> Auto-rotate screen to enable the function.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Long press
To enter the available options for an item, long press
the item. For example, select a contact in Contacts, long
press this contact, an option list will appear.
Drag
Long press an item and drag it to another location.
11
Slide/Swipe
Slide the screen to scroll up and down the applications,
images, and web pages. You can slide the screen
horizontally too.
Flick
Similar to swiping, flicking is a lighter and quicker stroke.
Pinch/Spread
Place two fingers on the screen surface and draw them
apart or together to scale an element on the screen.
The tablet also supports one finger zooming in Camera
and Gallery. Double touch the screen to zoom in/out.
Rotate
Automatically change the screen orientation from
portrait to landscape by turning the tablet sideways to
have a better screen view.
1.3.2 Status bar
From the Status bar, you can view both tablet status
(on the right side) and notification information (on the
left side).
12
Swipe down the status bar to view notifications and
swipe down again to enter the Quick settings panel.
Swipe up to close it.
Notification panel
Swipe down the Status bar to open the Notification
panel to read detailed information.
Clear all notifications
(ongoing notifications
will remain)
Quick Settings panel
Swipe down the Status bar twice to access the Quick
Settings panel where you can enable or disable functions
or change modes by tapping the icons
13
Open Settings, to view the full list
of settings.
1.3.3 Locking and unlocking your screen
To protect your tablet and privacy, you can lock the
tablet with a pattern, PIN, or password, etc.
To create a screen unlock pattern
• Swipe up the Home screen, and then touch Settings
> Security > Screen lock.
• Set your own pattern.
To lock tablet screen
If your tablet remains inactive for a period of time,
it will automatically lock the screen and enter sleep
mode to save power. Go to Settings > Display > Screen
timeout and select a screen timeout period. You can
also manually lock the screen by pressing the Power
key once.
14
To unlock the tablet screen
Press the Power key once to light up the screen, swipe
up and unlock the screen with the method you have
set.
If you have chosen Swipe as the screen lock, you can
press the Power key to light up the screen, then swipe
up to unlock the screen.
Swipe up to
unlock the screen
1.3.4 Personalizing your Home screen
Add
You can long press a folder, an application or a widget
and drag the item to your preferred Home screen.
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Reposition
Long press an item and drag it to the desired position
and then release. You can move items both on the
Home screen and the Favorite tray. Hold the icon on
the left or right edge of the screen to drag the item to
another Home screen.
Remove
Long press an item and drag it up to the top of the
Remove icon, then release.
Create folders
To improve the organization of shortcuts or applications
on the Home screen and the Favorite tray, you can add
them to a folder by stacking one item on top of another.
To rename a folder, open it and touch the folder’s title
bar to input the new name.
Wallpaper customization
Long press an empty area on the Home screen, then
touch Wallpapers to customize wallpaper.
1.3.5 Widgets and recently used applications
Consult widgets
Long press the empty area on the Home screen, then
touch Widgets to display all widgets.
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Touch the selected widget and slide it to move to your
preferred screen.
Consult recently used applications
To consult recently used applications, touch the Recent
Apps button
open the application.
Touch one thumbnail and slide it up to close an
application.
Slide the screen left or right to view all running
applications. Touch Clear all to the left of the final
screen to close all of them.
. Touch a thumbnail in the window to
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1.3.6 Volume adjustment
Using the volume key
Press the Volume key to adjust the volume. To activate
silent mode, press the Volume down key until the tablet
is silent.
Using the settings menu
Swipe up the Home screen, and then touch Settings
> Sound to set the volume for media, alarms and
notification.
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Text input ................................ .
2
2.1 Using the onscreen keyboard
Onscreen keyboard settings
Go to Settings > System > Languages & input > Virtual
keyboard, touch the keyboard you want to set up and a
series of settings will become available.
Adjust the onscreen keyboard orientation
Turn the tablet sideways or upright to adjust the
onscreen keyboard orientation. You can adjust it by
changing the settings (Touch Settings > Display >
Advanced > Auto-rotate screen).
2.1.1 Gboard
1
3
4
2
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Enter text or numbers.
1
Long press to select symbols.
2
Switch between "abc/Abc" mode; Press twice
3
quickly to switch to “ABC” mode always.
Switch between symbol and numeric keyboard.
4
2.2 Text editing
You can edit the text which you have entered.
• Long press or double tap within the text you want
to edit.
• Drag the tabs to change the selected text.
• The following options will appear: Cut, Copy, Share
and Select all.
• If you have previously cut or copied any text, touch
the tab to show Paste which allows you then paste
the text at the current location.
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Contacts ..................................
3
Contacts enables quick and easy access to the contact
you want to reach.
You can view and create contacts on your tablet and
synchronize them with your Gmail contacts or other
applications.
3.2.1 Consult your Contacts
To see your contacts, touch from the App drawer.
1
Display the contacts list option menu
1
Touch to search contacts
2
Long press to select contact(s) to delete
3
2
3
4
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Add new contact
4
Deleted contacts will also be removed from other
applications on the tablet or web the next time
you synchronize your tablet.
3.2.2 Adding a contact
Touch in the contact list to create a new contact.
You are required to enter the contact's name and other
contact information. By scrolling up and down on the
screen, you can move from one field to another.
1
2
3
When finished, touch this icon to save
1
Select a picture or take a photo for the contact
2
Touch to open available labels
3
22
Add to/Remove from Favorites
(1)
To add a contact to favorites, you can touch a contact
to view details then touch to add the contact to
favorites.
To remove a contact from favorites, touch
on the
contact details screen.
3.1 Editing your contacts
To edit contact information, touch in the contact
details screen.
When finished, touch Save to save.
3.2 Use Quick contact for Android
Touch a contact to open the Quick contact panel for
Android. To send a message, touch
(1)
Only tablet contacts and account contacts can be added
to Favorites.
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.
The icons available on the Quick contact panel depend
on the information you have for the contact and the
applications and accounts on your tablet.
3.3 Importing, exporting & sharing
contacts
To import contacts:
From the Contacts screen, tap
menu. tap Settings > Import, then select import contacts
from SD card, or .vcf file from internal storage.
To export and share contacts:
From the Contacts screen, tap
menu. Touch Settings > export, then select export to
.vcf file to export contacts to your tablet. or select Share
all contacts to share the contact's vCard via Bluetooth,
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to open the options
to open the options
Gmail, or Messaging.
Touch a contact from the contacts screen you want to
share, touch
then select the application to perform this action.
> Share on contact details screen, and
3.4 Displaying contacts
Touch and then Settings, select Sort by > First name
or Surname to sort the contacts list as well as viewing
contact names by First name first or Surname first
through the Name format menu.
3.5 Synchronizing contacts
Contacts, data or other information can be synchronized
from multiple accounts, depending on the applications
installed on your tablet.
To add an account, touch
touch Settings > Accounts, or from the app list, then
Settings > Accounts > Add account.
You are required to select the type of account you are
adding, such as DUO, Exchange, and Google.
As with other account setups, you need to enter
detailed information, such as username, password, etc.
You can remove an account and all associated
information from the tablet. Touch the account you
want to delete > Select REMOVE ACCOUNT.
from the contacts list and
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Auto-sync
On the Accounts screen, touch Automatically sync
data, when activated, all changes to information on the
tablet or online will be automatically synchronized with
each other.
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Messaging ................................
4
4.1 Write a new message
You can create, edit, and receive SMS and MMS with
this tablet.
To access Messaging, touch
On the message list screen, touch
multimedia messages.
1
3
2
More options
1
Send the text message
2
Touch to attach a video, picture, audio, or contact
3
vcard.
.
to write text/
27
Sending a text message
Enter the name or the phone number of the recipient
in the To bar or touch
Add text bar to enter the text of the message. Touch
to insert emoticons. When finished, touch
the text message.
Specific letters (accented) will also increase the
size of the SMS. This may cause multiple SMS to
be sent to your recipient.
Sending a multimedia message
An SMS will be converted to MMS automatically when
media files (image, video, audio, etc.) are attached or
subject or email addresses are added.
To send a multimedia message, enter the recipient's
phone number in the To bar.
Touch the Add text bar to enter the text of the message.
to add recipients. Touch the
to send
Touch
When finished, touch
message.
to attach a picture, video, audio or contact.
to send the multimedia
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4.2 Manage messages
When receiving a message, will appear on the Status
bar as a notification. Swipe down the Status bar to
open the Notification panel. Touch the new message
to open and read it. You can also access the Messaging
application and touch the message to open it.
Messages are displayed as a conversation.
Touch a message to enter the message composing
screen:
To adjust message settings, touch and select Settings
on the message list screen.
29
Calendar, Clock, and
5
Calculator .................................
5.1 Calendar
You can use Calendar to keep track of important
meetings, appointments, etc.
To view the calendar and create events, open Google
apps folder from Home screen, then touch Calendar.
5.1.1 Multimode view
You can display the Calendar by Schedule, Day, 3Day,
Week, or Month, touch to select.
5.1.2 To create new events
You can add new events from any Calendar view.
• Touch
• Fill in all required information for this new event. If it
is a whole-day event, you can select All-day.
• Invite guests to the event. Enter the email addresses
of the guests you want to invite with commas to
separate. The guests will receive an invitation from
Calendar and Email.
.
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• When finished, touch Save from the top of the
screen.
To quickly create an event from the Week view screens,
touch an empty spot to select a target area which will
then turn
event.
, then touch the icon to create the new
5.1.3 To delete or edit an event
To delete or edit an event, touch the event to enter its
details screen. Touch to edit the event, or touch
and then Delete to delete.
5.1.4 Event reminder
If a reminder is set for an event, the upcoming event
icon will appear on the Status bar as a notification
when the reminder time arrives.
Swipe down the Status bar to open the Notification
panel and touch an event name to view the Calendar
notification list.
Touch the Back button to keep the reminders pending
in the Status bar and the Notification panel.
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5.2 Clock
Your tablet has a built-in clock. swipe up the Home
screen, then touch Clock.
5.2.1 Clock
To view the world clock, touch on the Time screen.
Touch
to add a time zone.
5.2.2 Alarm
From the Clock screen, touch to enter the Alarm
screen.
Turn on
Touch
Touch a currently existing alarm to enter the alarm
editing screen.
Touch
to enable the alarm.
to add a new alarm:
to delete the selected alarm.
32
5.2.3 Timer
From the Clock screen, touch to enter the Timer
screen.
• Enter the time. The time should be typed in hour,
minute and second number sequence.
• Touch
to start the countdown.
Pause/play
5.2.4 Stopwatch
From the Clock screen, touch to enter the Stopwatch
screen.
• Touch
• Touch Lap to show a list of records according to the
updated time.
• Touch
only restart after
to start the Stopwatch.
to halt the total and lap times. These will
is touched.
33
• Touch RESET to delete the record.
• Touch SHARE to share.
5.2.5 Adjust Clock settings
Touch and then Settings to access Clock and Alarms
settings.
5.3 Calculator
To solve mathematical problems with Calculator, swipe
up from the home screen, then touch Calculator.
There are two panels available: Basic panel and
Advanced panel. Touch
select one of the following two options:
to switch between panels,
34
Multimedia applications .......
6
6.1 Camera
Before using the camera, make sure that you remove
the protective lens cover to avoid it affecting your
picture quality.
To take a photo or video, touch
screen.
2
from the Home
3
4
Switch between front and rear camera
1
Pinch fingers together to zoom out, or spread
2
fingers apart to zoom in
View the photos or videos you have taken
3
Take a photo
4
1
35
To take a photo
Touch
saved. You can also long press
To take a video
Touch VIDEO to change the camera mode to video,
then touch
touch the right icon
recording.
Touch
continue. Touch to stop recording. The video will be
automatically saved.
to capture. The photo will be automatically
to take burst shots.
to start video recording. You can also
to take a picture during video
to pause video recording and touch to
6.2 Photos
Photos act as a media player for you to view photos and
play videos.
To view the photos you have taken, slide up from the
Home screen, then touch Photos.
Pictures and videos are displayed by moments and
albums in Photos.
36
Working with pictures
Find the picture you want to work on and touch the
picture to enter the full-screen picture view.
Touch
Touch
Touch
• Slideshow to view all pictures in full screen.
• Use as to set the picture as Contact photo or
• Print to print picture.
• Delete from device to permanently delete picture.
Tap
to share the picture.
to move to trash.
the following operation are available:
Wallpaper.
to edit the picture or video.
37
Batch operation
Photos provides a multi-select function, so that you can
work with pictures/videos in batches.
On Photos screen, long press a picture or video to
activate batch operation mode, then touch videos/
pictures you want to work with. Touch
selected files. Touch
to share selected files.
to delete
38
7
Google apps are preinstalled on your tablet to improve
work efficiency and help you enjoy life.
This manual briefly introduces the apps. For detailed
features and user guides, refer to related websites or
the introduction provided in the apps.
You are recommended to register with a Google Account
to enjoy full functionality.
Google applications ...........
7.1 Chrome
Your bookmarks, browsing history, and settings across
all devices on which the browser is installed can be
synchronized with your Google Account.
7.2 Gmail
As Google's web-based email service, Gmail is
configured when you first set up your tablet. With this
application, you can send and receive emails, manage
emails by labels, archive emails, etc. Emails can be
automatically synchronized with your Gmail account.
39
7.3 Maps
Google Maps offers satellite imagery, street maps, 360°
panoramic views of streets, real-time traffic conditions,
and route planning for traveling by foot, car, or public
transportation. By using this application, you can get
your own location, search for a place, and get suggested
route planning for your trips.
7.4 YouTube
YouTube is an online video-sharing application where
users can upload, view, and share videos. Available
content includes video clips, TV clips, music videos,
and other content such as video blogging, short original
videos, and educational videos. It supports a streaming
function that allows you to start watching videos almost
as soon as they begin downloading from the internet.
7.5 Play Store
Serves as the official app store for the Android operating
system, allowing users to browse and download
applications and games. Applications are either free of
charge or at a cost.
In Play Store, search for the app you need, download it
and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your
downloads.
40
7.6 Duo
This is a video chat mobile app that allows users to
make video calls to people in their contact list once
their phone numbers are verified.
41
8
To go to Settings, swipe up from the Home screen and touch Settings.
You can also swipe down from the notification panel
and touch
Settings .................................
.
8.1 Network & Internet
8.1.1
You can connect to the internet when your tablet is
within range of a wireless network. Wi-Fi can be used
on your tablet even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch Settings > Network & Internet > Wi-Fi.
• Turn on
• Once Wi-Fi is turned on, detected Wi-Fi networks
are listed.
• Touch a Wi-Fi network to connect to it. If the
network you selected is secured, you are required
to enter a password or other credentials (you should
contact the network operator for details). When
finished, touch CONNECT.
Wi-Fi
.
42
To add a Wi-Fi network
When Wi-Fi is on, you can add new Wi-Fi networks
according to your preference.
• Touch Settings > Network & Internet > Wi-Fi.
• Touch Add network.
• Enter the name of the network and any required
network information.
• Touch SAVE.
To forget a Wi-Fi network
The following steps prevent automatic connections to
networks which you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, touch the name of the saved
network.
• Touch FORGET in the dialog that opens.
8.1.2 Mobile network
Go to To Settings > Network & internet > Mobile
network to enable data roaming, set your preferred
network type, check the network connection you are
using or create a new access point, etc.
43
8.1.3 Data usage
The first time you turn on your tablet with your SIM card
inserted, it will automatically configure your network
service: GPRS, GSM, 3G or 4G. If the network is not
connected, you can turn on mobile data in Settings >
Network & internet > Data usage.
Data saver
By enabling Data saver, you can reduce data usage by
preventing some apps from sending or receiving data in
the background.
Cellular data
If you do not need to transmit data on mobile networks,
turn off Cellular data to avoid incurring significant
charges for data use on local operator mobile networks,
particularly if you do not have a mobile data agreement.
Data usage is measured by your tablet, and your
operator may count differently.
8.2 Tethering & Mobile hotspot
To share your tablet's data connection via USB and
Bluetooth, or as a mobile hotspot, go to Settings >
Network & Internet > Tethering and Mobile HotSpot
to activate these functions.
44
8.2.1 VPN
Virtual private networks (VPNs) allow you to connect
to the resources inside a secured local network from
outside that network. VPNs are commonly deployed
by corporations, schools, and other institutions so
that their users can access local network resources
when not inside that network, or when connected to a
wireless network.
To add a VPN
• Touch Settings > Network & Internet > Advanced >
VPN and then touch
• On the screen that opens, follow your network
administrator's instructions to configure each
component of the VPN settings.
• Touch SAVE.
The VPN is added to the list on the VPN settings screen.
To connect/disconnect to/from VPN
To connect to a VPN:
Touch Settings > Network & Internet > Advanced >
VPN.
• The VPNs you have added are listed. Touch the VPN
you want to connect with.
• In the dialog that opens, enter any requested
credentials and touch CONNECT.
.
45
To disconnect from a VPN:
• Touch the VPN you want to disconnect from. In the
dialog that opens, touch DISCONNECT.
To edit/delete a VPN
To edit a VPN:
• Touch Settings > Network & Internet > VPN.
• The VPNs you have added are listed. Touch the
icon next to the VPN you want to edit.
• After editing, touch SAVE.
To delete a VPN:
• Touch the
touch FORGET to delete it.
icon next to the selected VPN, then
8.2.2 Airplane mode
Turn on Airplane mode to simultaneously disable
all wireless connections including Wi-Fi, Bluetooth and
more.
8.2.3 Private DNS
Touch to select private DNS mode.
46
8.3 Connected devices
8.3.1
Bluetooth is a short-range wireless communication
technology that you can use to exchange data or
connect to other Bluetooth devices for various uses.
To turn on Bluetooth
• Touch Settings > Connected devices
preferences > Bluetooth.
• Turn on Bluetooth
Your device name and other available devices will
appear on screen.
To rename your device
• Touch Settings > Connected devices
preferences > Bluetooth.
• Touch Device name.
• Enter a name, and touch RENAME to confirm.
To pair/connect your tablet with a Bluetooth device
To exchange data with another device, you need to turn
Bluetooth on and pair your tablet with the Bluetooth
device with which you want to exchange data.
Bluetooth
> Connection
.
> Connection
• Touch Settings > Connected devices
preferences > Bluetooth.
47
> Connection
• Touch + Pair new device.
• Touch a Bluetooth device you want to pair your
tablet with from the list.
• In the dialog that pops up, touch PAIR to confirm.
• If the pairing is successful, your tablet will be
connected to the device.
To unpair from a Bluetooth device
• Touch
• Touch FORGET to confirm.
beside the device you want to unpair from.
8.4 Apps & notifications
Tap to view details about the applications installed on
your tablet, to manage their data usage or force them
to stop.
In the Notifications menu, you can configure whether
to block the notifications from this app, hide sensitive
content, etc.
In the Permission manager menu of an application, you
can grant permissions for the app, such as allowing the
app to access your Camera, Contacts, Location, etc.
8.5 Battery
Tap > Battery usage from the battery management
screen to view its power consumption.
48
8.6 Display
Adjust your screen brightness, wallpaper, sleep time,
font size, etc.
To rotate screen contents when device is rotated, touch
Auto-rotate screen.
8.7 Sound
Touch to adjust notification ringtones, music, and other
audio settings.
8.8 Storage
Use these settings to monitor the total and available
space on your tablet and microSD card.
8.9 Security
• Screen lock
Select one method such as Swipe, Pattern, PIN, or
Password to unlock the screen.
• Others
You can also set Device administrators, SIM card lock,
Screen pinning, etc. in Settings > Security.
49
8.10 Accounts
Touch to add, remove, and manage your email and
other supported accounts. You can also use these
settings to control how and whether all applications
send, receive, and synchronize data on their own
schedules, and whether all applications can synchronize
user data automatically.
Touch Add account to add an account for the selected
app.
8.11 Accessibility
Use the Accessibility settings to configure any
accessibility plug-ins you have installed on your tablet.
8.12 Privacy
To protect your privacy, you can set an app to be
allowed or forbidden to access your location, SMS,
phone, etc. Also, whether or not to show passwords or
choose the activities and info that you want Google to
save.
8.13 Location
Tap to set whether to allow an app to access your
device's location. You can set allowing continual access,
or only while the app is in use.
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8.14 Digital Wellbeing & parental controls
Use this menu to find how much time you have spent
on the tablet and even on each app. You can customize
the time limit for using the tablet.
In addition, parents can restrict their children's usage
time and manage their browsing habits.
8.15 Google
Touch to configure your Google Account and services
settings.
8.16 Smart Manager
Smart Manager ensures your tablet is operating in top
form by automatically scanning and optimizing data
usage to preserve battery levels, manage storage and
protect against security threats. You can also do some
manual settings for further optimization.
8.17 System
8.17.1
Touch to configure language settings, the on-screen
keyboard, pointer speed, etc.
Languages & input
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8.17.2 Gestures
You can check to set the function for Double tap
screen/Press power button twice for camera/ 3 fingers
screenshot.
8.17.3 Date & time
Use Date & time settings to customize your preferences
for how date and time are displayed.
8.17.4 Backup
Turn on to back up your tablet’s settings and other
application data to Google servers. If you replace your
tablet, the settings and data you’ve backed up will be
restored onto the new device when you sign in with
your Google Account.
8.17.5 Reset options
Touch to reset Wi-Fi, cellular & Bluetooth, Reset app
preferences, Erase all data and to collect diagnostics
data for troubleshooting to improve the network quality
and device experience.
8.17.6 Multiple users
Turning this function on can allow guests to use your
tablet with some apps and content restricted. The
guest user will be allowed to build their own apps and
content.
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8.17.7 Update APPs
Touch to check apps new version and update.
8.18 About tablet
This contains information such as IMEI, SIM status,
Legal information, Model, Kernel version, Build number,
etc.
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9
Making the most of your
tablet .....................................
9.1 FOTA Upgrade
Use the FOTA (Firmware Over The Air) Upgrade tool to
update your tablet's software. To access Update, from
the app list, touch Settings > System > Advanced >
System Update.
If you want to update the system, touch CHECK FOR
UPDATES and when that’s finished, your tablet will
have the latest version of the software.
During FOTA downloading or updating, to avoid errors
in locating the correct update packages, do not change
your default storage location.
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10
Before contacting the service center, here are some
instructions to help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the tablet’s performance, remove
unnecessary files or apps on your tablet.
• Update your tablet's software, go to Settings >
System > Advanced > System Update.
• Reset your tablet via Erase all data (factory reset).
Touch Settings > System > Advanced > Reset options
> Erase all data (factory reset). Another method is to
hold down the Power key and the Volume up key
at the same time when your tablet is powered off.
All of your tablet data will be lost permanently. It
is strongly advised to fully back up your tablet data
before resetting.
My tablet can't be switched on or is frozen
• If the tablet can't be switched on, charge for at least
20 minutes to ensure the minimum battery power
needed. Then switch it on again.
Troubleshooting ..................
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• If the tablet falls into a loop during power on
animation and the user interface can't be accessed,
press and hold the Power key to reset. This eliminates
any abnormal OS booting issues caused by third
party applications.
• If neither method is effective, reset the tablet by
pressing the Power key and the Volume up key at
the same time, and then selecting Wipe data/factory
reset by pressing the Volume key, and press the
Power key to confirm each selection.
My tablet has not responded for several minutes
• If your tablet doesn’t respond, turn off your tablet by
pressing and holding the Power key until it turns off
and then restart it again.
• If your tablet has a removable battery, remove the
battery and reinsert it, then restart the tablet.
• If it still doesn't work, reset the tablet.
My tablet turns off by itself
• Check that your screen is locked when you are not
using your tablet, and make sure that the Power
key is not accidentally pressed while the screen is
unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the tablet or update
software.
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My tablet can't charge properly
• Make sure that you are using the Alcatel charger that
is included with the tablet.
• If your tablet has a removable battery, make sure
that your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before
plugging in the charger.
• Make sure that your battery is not completely
discharged; if the battery power has been empty for
a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
• Make sure that charging is carried out under normal
conditions (0°C (32°F) to 40°C (104°F)).
• When abroad, check that the voltage input is
compatible.
My tablet can't connect to a network or "No service"
is displayed
• Try connecting to the network by moving to another
physical location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try connecting at a later time if the network is
overloaded.
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My tablet can't connect to the internet
• Make sure that the internet access service of your SIM
card is available.
• Check your tablet's internet connection settings. Go
to Settings > Network & internet > Mobile network
to make sure Cellular data or Roaming is turned on.
• Make sure that you are in a place with network
coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure that the SIM card has been correctly
inserted.
• Make sure that the chip on your SIM card is not
damaged.
• Make sure that the service of your SIM card is
available.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to tablet.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
accessory.
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I can't add a contact
• Make sure that your SIM card or tablet have enough
space; long press a contact from Contacts list to
delete some contacts.
I can't send and receive MMS
• Check your tablet storage as it might be full.
• Contact your network operator to check service
availability and MMS parameters.
• Verify the server center number or your MMS profile
with your operator.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
(Personal Unblocking Key) code.
I can't connect my tablet to my computer
• Check to make sure the USB port is not broken. If it’s
not working, try another USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it
supports MTP mode. If you are using a Mac, make
sure to install Android File Transfer from www.
android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient tablet storage
space for your download.
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• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.
The tablet can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
tablet is visible to other users.
• Make sure that the two tablets are within Bluetooth’s
detection range.
The battery drains too fast
• Make sure that you follow the complete charge time
(minimum 400 minutes).
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as
possible.
• Update news and weather information on manual
demand or increase their auto-check interval.
• Exit background-running applications if they are not
being used for extended periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
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The tablet becomes warm during heavy use
• This heating is a normal consequence of the CPU
handling excessive data (game playing, internet
surfing or running other complex applications).
Ending the actions above will make your tablet return
to normal temperature.
• Avoid using multiple applications while tablet is
charging.
After a factory data reset is performed, I can't use my
tablet without entering Google Account credentials
• After a reset is performed, you must enter the
original Google Account credentials that were used
on this tablet.
• If you don’t remember your Google Account
credentials, complete Google Account recovery
procedures.
• If you still cannot access your tablet, apply to the
authorized repair center, but remember that it will
not be regarded as warranty case.
I forget some passwords/codes/keys on tablet
• Perform a factory data reset.
• If you still cannot access your tablet, apply to the
authorized repair center, but remember that it will
not be regarded as a warranty case.
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11
Processor:
MT8766B
Platform:
Android Q
Memory:
32GB ROM + 3GB RAM
Dimensions (LxWxT):
209.4x125.2x8.7mm
Weight:
310g
Display:
800 X 1280 IPS
Network:
GSM: 850/900/1800/1900MHz
UMTS: 2/4/5
LTE:2/4/5/7/12(MFBI)/13/17/25/26/41(HP
UE)/66/71
(Band frequency and data speed are operator
dependent.)
GPS:
Specifications ......................
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GPS
Connectivity:
• Bluetooth BT5.0
• Wi-Fi 802.11a/b/g/n/ac
• 3.5mm audio jack
• USB Type C
Camera:
• 5 megapixel front camera
• 5 megapixel rear camera
Audio supported formats:
AAC LC, HE-AACv1 (AAC+), HE-AACv2 (enhanced
AAC+), AAC ELD (enhanced low delay AAC), AMR-NB,
AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE
(1)
Battery
:
Capacity: 4080mAh
Expansion Slot:
microSD™ memory card
(Availability of microSD card depends on market)
Note: Specifications are subject to change without
prior notice.
(1)
The original battery has undergone rigorous safety
inspections to meet qualification standards, the use of
non-original batteries may be dangerous.
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