Alcatel-Lucent IPTOUCH 600, IPTOUCH 300 User Manual

Alcatel OmniPCX Enterprise

Mobile IPTouch 300/600

User manual

How

Introduction

Thank you for choosing a telephone from the mobile IP Touch range manufactured by Alcatel.
Your telephone has a new ergonomic layout for more effective communication.

IPTouch 300

How to use this guide

Lift the receiver.

Hang up.

c

b

def

a

3

2

o

n

m

jkl

6

5

These symbols can be supplemented by small icons or text.

Numeric keypad.

Alphabetic keypad.

Up-down navigation keys: used to navigate within the menus or in a text zone when entering
characters.

Means that the function is subject to programming. If necessary, contact your installer.

IPTouch 600

3

How

Contents

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6

1.

Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.1 Switch on your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.2 Switch off your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.3 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.4 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.5 Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p.8

1.6 Make a call using the personal phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.7 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.8 Make a call-back request to a busy number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.9 Sending DTMF signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.10 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

2.

During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.2 Answering a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.5 Three-way conference with internal and/or external correspondents (conference) . . . . p.10

2.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.7 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.8 Adjust audio volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.9 Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . . p.11

2.10 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11

3.

Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.4 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.5 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.6 Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.7 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.8 Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . p.14

4.

Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.1 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.2 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.3 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.4 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p.15

4.5 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.6 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17

5.

Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18

5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18

5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p.18

Toc

6.

Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.2 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.3 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.4 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

6.8 Programming your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

6.9 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

6.10 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

6.11 Configure the set according to the background noise (Noise mode). . . . . . . . . . . . . . . . p.21

6.12 Activate/deactivate the Key tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21

6.13 Activate/deactivate the Warning tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21

Batteries and chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.14 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.15 Desktop Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.16 Dual Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.17 The Gang Charger - only on Mobile IPTouch 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

6.18 Cleaning the Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

Push to Talk (Mobile IP Touch 600 only) . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.19 Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.20 Initiating a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.21 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.22 Change PTT volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.23 Muting a PTT call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.24 Incoming PBX call during a PTT call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.25 Incoming PBX call during a PTT call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.26 Making a PBX call during a PTT call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

5

Telephone

y



Navigation

Getting to know your telephone

Redial list

Appointment

Lock

Up-down navigation keys: used to navigate within the menus or in a text zone when ente­ring characters.

Functions accessible from the 'Menu' key

Set idle: During a conversation:

Settings

Redial list

Appointment

Lock

Messaging

Forward

Events

Personal director

Configure the set (personal assistant, display,
ring tone, voice mail, etc.)

Call back on the last 8 number dialled Recording the current conversation

Programming an appointment reminder Sending DTMF signals

Lock / unlock your telephone

Access the different messaging services
(texts, voice and callback requests)

Divert your calls to another number. (imme­diate forwarding, forward to voice mail,
forward to bleeper)

Accessing recent calls made and unanswered
external calls

Enquiry call

Record

Send DTMF

Forbid camp on

Access your personal directory

Make a second call

Barring the reception of a new call during
communication

MIPT 300

Push to Talk

MIPT 600

.
Other features can be accessed depending on the configuration of the system.

OK

OK key:

used to validate your choices and options while programming or configuring.

RET

'Ret' key:

to move up one level during a communication.

C

'C' key:

to correct a character entered.

Bis

'Redial' key

'Call by Name' key:

Push-to-Talk key:

To access the 'Redial' function.

to call your correspondent by name.

to activate the Push-to-Talk function and make Push-to-Talk calls.



Audio keys

Hang-up key:

Off-hook key:

to terminate a call.

to call a correspondent or answer a call.

Mute key so that your correspondent can no longer hear you.

FCN



MENU

6

FCN

During a conversation: Press the FCN key to activate the 'Mute' function.

To adjust the loudspeaker or handset volume up or down

.

Function keys

'Menu' key is used to access various functions of the set (programming, operation, etc.)

The functions that can be accessed during a communication and not during a communication are different.

'FCN' key:

to access the set local configuration (ringing, contrast, etc.)

.

1

o

y

Using your telephone

Other

Switch on your telephone

1.1

Press the on/off-hook key until you hear two beeps.

Switch off your telephone

1.2

Press the off/on-hook key until you hear a beep (the telephone must not be in communication).

Making a call

1.3

def

abc

3

2

jkl

6

5

dial directly
the number

OR

n

m

lift the

receiver

for your call

To make an external call, dial the outside line access code before dialling your
correspondent's number. 9 is the default code for an outside line.

abc

3

2

jkl

6

5

number

required

Receiving a call

1.4

lift the receiver

Calling your correspondent by name (company directory)

1.5

press the 'call by name' key

Make a call using the personal phone book

1.6

def

no

m

MENU

Personal director

OK

programmed key

def

abc

3

2

no

m

jkl

6

5

press the

OR

select the

contact to call

OK

start the call

directly (0 to 9)

Redialling

1.7

For the operator, dial '0' (by default).

 Redialling the last number dialled (redial)

Bis

last number redial

'redial' key(short
press)

 Call back on the last 8 number dialled

MENU

Rediallist

OK

select the no. in the last

OK

start the call

ten issued

7

1

Make a call-back request to a busy number

1.8

Using your telephone

the number you are calling is

1.9

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine.

busy

Sending DTMF signals

during a

conversation

MENU

MENU

Send DTMF

¤Callback

OK

OK

to activate

The function is automatically cancelled when you hang up.

Mute, so that your correspondent cannot hear you

1.10

You can hear your correspondent but he/she cannot hear you:

during a

conversation

FCN

your correspondent no longer

hears you and the icon x is

shown on the set display

press the fcn key

FCN

press the fcn
key again

your correspondent hears you again

and the icon x disappears from the

set display

8