Alaris 8015 User manual

TROUBLESHOOTING

Table

6-4.

Error

If

the

error

is

repeatable,

corrected.

Error

100.1010

100.1070

100.1080

100.1090

100.1100

100.1110

100.1120

100.1130

100.1140

100.1180

100.1210

Following

Code

Codes

Logic

perform

repair,

Board

use

Subsystem

the

response

the

applicable

steps

maintenance

PC

Error

detected

Hardware

Data not

Error First

address.

Error First address.

Flash application parameter by

parameter

in

Boot boot parameter

by

parameter

in

Time

hot

Time

RTC

clock

Option

option

ID.

written

verifying

detected

parameter

detected

parameter

file

device

test

routine,

device.

flash

code

test

routine,

device.

read

changing.

read

differs

by

more

board

boards

watchdog

failed

in

the

order

software

Unit

Explanation

during

CPU

test

to

1/O-protected

correctly.

during

DRAM

contains

during

SRAM

contains

cantaining

failed

CRC

contains

device

contains

from

CRC

and

second

CRC

containing

CRC

test.

CRC

and

second

CRC

battery-backed

RTC

not

from

operating

than 1 minute.

ID

conflict.

responded

they

test.

failure.

RAM

test.

error

test.

error

test, First

calculated

contained

First

calculated

contained

RTC — Replace

changing,

system

Multiple with

same

are

to

perform

listed

until

Replace

the

Logic

Lagic

the

error

required

Response

Board.

Board,

Board.

is

tests.

6-22

Alaris®

Technical

PC

Pump

Module

Service

Unit

Manual

TROUBLESHOOTING

Table

Error

400.1220

100.1230

100.1240

100.1250

100.2070

100.5010

100.5020

100.5070

100.6010

100.6020

100.6110

100.6130

6-4.

Code

Error

Logic

Codes

Subsystem

Board

(Continued)

PC

Unit

Processor code.

Power

supply

unexpectedly

Power

supply

Unknown option

board

Power

lost.

Boot

block compatible into

PC

Unit.

One

or

more reporting immediately

8051

missing,

with

version

reporting

Powered mode

and

invalid.

Failed

attempt

backed

RAM.

Critical

value

Time/date system

exceeds

date.

Powered configuration

(Continued)

Explanation

exception

board

software

with

software

after

that

software

on

in

software

reported

on

in

or

auxiliary

reset.

lost

type

slot.

software

8051

failed,

does

system

to

write

data

maximum

normal

data

or

corrupted

power.

detected

version

processors version

System

or

flashed

not

version.

configuration

access

to

integrity

by

operating

mode

invalid.

processor

in 1.

not

flashed

not

data

On.

support

key

battery-

failure.

RTC

and

Response

Replace

2.

3.

Replace

1.

2.

1.

2.

1.

2.

1.

2.

Replace

1.

2.

3.

Power

configuration

Logic

Remove Repiace Replace

Logic

Reflash

PC

Replace

Reflash

PC

Replace

Reflash Power

PC

up

configuration

Replace (lithium). Replace

Logic

Reset

date. Replace (lithium). Replace

up

in

system

Board.

option option Logic

Board.

Unit.

Lagic

Unit.

Logic

Unit.

in

system

mode.

SRAM

Logic

Board.

SRAM

Logic

mode.

board.

Board.

battery

Board.

battery

Board.

Alaris®

PC

Alaris®

Technical

Pump

Service

Unit

Module

Manual

6-23

TROUBLESHOOTING

Table

6-4.

Error

Code

100.6160

100.6190

100.6400

100.8000

110.1010

110.1020

110.1160

110.2000

110.2040

110.3000

110.5010

110.5020

110.6000

410.6010

110.6020

Codes

Logic

Keypad

(Continued)

PC

Unit

Subsystem

Board

Processor

Processor Processor

Processor

Unexpected in

main

processor.

Current

General

tied

Operating

CPU

ROM

Internal POST,

Communication

Unknown

Key

8051 compatible into

version System failed, does version.

One

POST.

RAM

Keypad POST,

(Continued)

Explanation

hardware

processor

facility

CBIT

to

another

system

failure

detected

failure

detected

RAM

message

or

tamper

software

with

PC

Unit.

not

data

immediately

On.

Processor

or

flashed

not

support

or

more

failure

detected

failure

interrupt

or

keypad

Data

Set

failure,

not

malfunction

error.

during

failure

detected

error.

type.

switch

stuck

version

reporting

failures

not

software

with

version

reporting

detected

during

detected

missing,

damaged.

specifically

code.

POST,

during

closed.

flashed

software

after

that

software

during

POST.

during

Replace

1.

Load

2.

Replace

Replace switch.

1.

Reflash

2.

Update

3.

Replace

1.

Reflash

2.

Update keypad

3.

Replace

1.

Replace

2.

Replace

Response

Logic

Board.

new

data.

Logic

Board.

Logic

Board,

Logic

Board.

Logic

Board.

Logic

Board.

Logic

Board.

Logic

Board.

keypad

PC

keypad

Logic

PC

Logic

Board.

Lagic

Board.

keypad. Logic

Board.

or

tamper

Unit.

processor.

Board.

Unit.

processor.

Board.

6-24

Alaris®

Technical

PC

Pump

Service

Unit

Module

Manual

Table

Error

110.6110

111.2000

120.1010

120.1020

120.1460

120.4310

120.4320

120.4330

120.4340

120.4350

120.4360

120.4370

120.4380

120.4390

120.4400

120.4410

120.4420

6-4.

Code

Error

Codes

Keypad

Keypad Communications

Power

(Continued)

Subsystem

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

PC

Unit

Projected exceeded. past

maximum

device.

Communication Processor

CPU

failure

ROM

failure

Internal

RAM

POST.

Off-Line voltage

on

Off-Line voltage

on

Low

voltage

supply

line.

High

voltage

supply

line.

Low

voltage

High

voltage

Low

voltage

High

voltage

Low

voltage

High

voltage

Low

backup

used

to

power

High

backup

used

to

power

(Continued)

Explanation

life

span

of

System

quit

Switcher

24V

Switcher

24V

date

error.

responding.

detected

failure

defective;

supply

defective;

supply

on

nonswitched

on

nonswitched

on

5V

supply

on

5V

on

8V

supply

on

8V

on

3.3V

on

3.3V

voltage

backup

voltage

backup

time

possible

during

detected

supply

at

device

rolled

Keypad

POST.

during

low

line.

high

line.

supply

capacitor

alarm.

capacitor

alarm.

over

in

POST.

during

5V

line.

TROUBLESHOOTING

Response

Replace

Logic

Power

Logic

Board.

Supply.

Supply

Board.

Alaris®

PC

Alaris®

Technical

Pump

Module

Service

Unit

Manual

6-25

TROUBLESHOOTING

Table

Error

120.4430

120.4440

120.4450

120.4460

120.4470

120.4490

120.4500

120.4510

120.4520

120.4530

120.4540

120.4550

6-4.

Error

Code

Codes

Power

(Continued)

Subsystem

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

Supply

Processor

PC

Unit

Low

battery

used

to

power

High

battery

used

to

power

Low

watchdog

High

watchdog

Error

updating

parameter.

current.

Processor for

present

charger

Battery during

Battery

chip.

missing

use.

did

appropriately

Battery

voltage

Charger by

its

watchdog.

ADC

failed.

reference

(Continued)

Explanation

voltage

at

capacitor

backup

alarm.

voltage

could

charge

not

chip

Incorrect

voltage

backup

3.3

supply

3.3

supply

processor

not set

current

level

or

disconnected

respond

to

precharge

exceeded

could

not

self-test

at

alarm.

low

capacitor

voltage.

charging

charge

too

high

setting

on

current.

safe

limits.

be

turned

positive

value.

off

Replace

1.

Replace Board.

2.

Replace

1.

Replace

Board.

2.

Replace

1.

Replace Board.

2.

Replace

1.

Replace Board.

2.

Replace

1.

Replace Board.

2.

Replace

1.

Replace

2.

Replace Board.

1,

Replace

2.

Replace

Board.

1.

Replace

2.

Replace

Board,

Replace

1.

Replace

2.

Replace

Board.

Response

Logic

Board.

Logic

Board.

Power

Logic

Power

Logic

Power

Logic

Power

Logic

Power

Logic

Battery. Power

Power

Supply

Battery.

Power

Supply

Board.

Supply

Board.

Supply

Board.

Supply

Board.

Supply

Board.

Supply

Board.

Supply

6-26

Alaris®

Technica!

PC

Pump

Service

Unit Module

Manual

Table

Error

120.4560

120.4570

420.4580

120.4590

120.4600

120.4610

120.4620

120.4630

120,5010

420.5020

120.6000

6-4.

Code

Error

Power

Codes

Subsystem

Supply

(Continued)

Processor

PC

Unit

ADC

failed.

reference

ADC

failed.

reference

ADC

failed.

reference

ADC

failed.

reference

ADC

failed.

reference

Processor for

present

charger

chip.

Battery voltage charging.

Battery

voltage

8051

software compatible into

PC

Unit.

Processor version

data

System failed,

does

On.

or

not

flashed

support

version.

One

or

more

POST.

(Continued)

Explanation

Incorrect

voltage

Incorrect

voltage

Incorrect

voltage

Incorrect

voltage

Incorrect

voltage

charge

with

not

immediately

Processor

failures

high

self-test

low

self-test

high

self-test

low

self-test

high

self-test

current

level

too

low

when

too

high.

version

not

software

reporting

with

version

reporting

detected

setting

flashed

software

missing,

positive

value.

negative

value.

negative

value.

average

value.

average

value.

too

low

on

after

that

software

during

TROUBLESHOOTING

Response

1.

Replace

2.

Replace Board.

1.

Replace

2.

Replace Board.

1.

Replace

2.

Replace

Board,

1.

Replace

2.

Replace Board.

1.

Replace

2,

Replace Board.

1.

Replace

2.

Replace

Board.

1.

Replace

2.

Replace Board.

Replace

1.

Reflash

2.

Replace Board.

3.

Replace

1.

Replace

2.

Replace Board.

Battery. Power

Battery.

Power

Battery. Power

Power

PC

Power

Logic

Power

Battery. Power

Supply

Unit.

Supply

Board,

Supply

Board.

Alaris®

PC

Alaris®

Technical

Pump

Service

Unit

Module

Manual

6-27

TROUBLESHOOTING

Table

6-4.

Error

Code

120.6010

120.6170

120.6180

121.2000

133.6080

133.6090

133.6100

Codes

Subsystem

Power

Supply

Power

Supply

Power

Supply

Power

Supply

Communications

Audio

(Continued)

Processor

PC

Unit

RAM

failure

Battery compartment

Battery temperature

Processor

Backup

Main

speaker

Backup

(Continued)

Explanation

detected

not

being

charged

temperature

not

being

charged

too

high.

quit

responding.

speaker

failed.

power

during

and too

and

supply

POST.

Replace

1.

high.

2.

1.

2.

Replace

failed. | Replace

Response

Power

Replace Replace Board.

Power

backup

main

Logic

Supply

Battery. Power

Supply

Battery. Power

Supply

speaker.

Board.

6-28

Alaris®

Technicai

PC

Pump

Service

Unit

Module

Manual

TROUBLESHOOTING

Table

Error

800.8000

810.9000

810.9010

810.9020

810.9030

810.9340

810.9050

810.9060

810.9070

810.9080

6-4.

Code

Error

Operating

Logic

Lagic

Logic

Codes

Subsystem

Board

(Continued)

System

PC

Unit

Software

Software error

POLO

application

POLO application

POLO ELF

POLO be

opened

update

executing

commands.

Error parameter executing

commands.

POLO not

POLO internal

Model

Explanation

fault.

fault

occurred

not

able

ELF

not

able

ELF

not

able

file

has

invalid

parameter

while

request.

BOOT

occurred

file.

BOOT

running

configured

did

not

compact

could

not

compact

8015

©

or

operating

while

to

boot - nonexistent

system

running

file.

to

boot - invalid

file.

to

boot - application

checksum.

file

could

not

processing

Occurs

only

or

LOAD

shell

while

updating

Occurs

only

while

or

LOAD

shell

on a Logic

Board

for.

detect

presence

flash

card

in

reset

and

access

flash

card

in

POLO.

an

while

POLO

of

slot

it

is

B.

Contact

Cardinal

Technical

1.

Reflash

2.

Replace

1.

Reflash

2.

Replace and

3.

Replace

1.

Reflash

2.

Replace and

3.

Replace

1.

Reflash

2.

Replace and

3.

Replace

1.

Reflash

2.

Reflash

3,

Replace and

4.

Replace

1.

Reflash

.

Reflash

3.

Replace

and

4.

Replace

1.

Reflash

2.

Replace

1.

Replace and

2.

Replace

1.

Replace and

2.

Replace

Response

Support.

POLO.

Logic

application.

compact

reflash

application.

Logic

application.

compact

reflash

application.

Logic

application.

compact

reflash

application,

Logic

application.

POLO.

compact

reflash

application.

Logic

application. POLO.

compact

reflash

application.

Logic

POLO.

Logic

compact

reflash

application.

Logic

compact

reflash

Logic

Health

Board.

flash

card

Board.

flash

card

Board.

flash

card

Board.

flash

card

Board.

flash

card

Board.

flash

card

Board.

flash

card

application.

Board.

Alaris®

PC

Alaris®

Technical

Pump

Service

Unit

Module

Manual

6-29

Alaris 8015 User manual

Specifications and Main Features

Frequently Asked Questions

User Manual