Aastra VENTURE IP User Guide

Telephone System

SYSTEM GUIDE

Table of Contents

Introduction..................................1

Installation and Configuration .....1

Network Guidelines.....................2

System Options Menu .................2

Change Password.......................3

Entering Letters and Characters .3

Web Administration.....................4

Set Management ..........................5

Set Extension/Directory

Number (DN)...............................5

Paging Zone Setup.......................... 5

Select Paging Zone .........................5

Table of Contents

Upgrade ......................................6

Load.................................................6

Prompts ........................................... 7

Load and Prompts ...........................7

Fresh Start ..................................8

Reset Password..........................8

Remove Extension......................9

Group Options............................10

Add New Group.........................10

Edit Group Name........................... 10

Delete Group .................................10

Add a Set....................................... 11

View Sets.......................................11

Remove Set................................... 11

Remove All Sets ...........................11

Date and Time...........................11

Date ...............................................11

Time...............................................12

Network Options ........................13

IP Address ................................13

Gateways ................................... 14

Auto Attendant ......................... 14

Direct Inward Dialing

(for Incoming Calls) .................. 15

Private Line

(for Outgoing Calls) .................. 16

Audio-on-Hold

(Music on Hold) ........................ 16

Dialing Rules / Restrictions...... 17

Step 1 - To define dialing patterns

to be used as restrictions: ........ 17

Step 2 - To define dialing patterns

to be used as overrides:........... 17

Step 3 - To apply restrictions and overrides to groups of

extensions: .............................. 18

Troubleshooting ........................ 19

Acknowledgements .................. 19

Limited Warranty ....................... 20

Introduction

This guide provides instructions for administering all VentureIP 480i telephones operating on the same network.

While administering the VentureIP telephone system does not require the technical expertise of a traditional “system administrator” or IT professional, it is recommended that one person controls the advanced feature settings contained in this guide.

Installation and Conﬁguration

A typical Venture IP system conﬁguration is as follows:

Introduction

48 0

480

48 0

480

PSTN

A typical conﬁguration consists of a standard IP Router or Switch (not included), Cat5 cabling to each phone, and a Venture IP Gateway for access to standard analog phone lines provided by a Public Network Service Provider. No Central Server is required. All the features are in the Phone.

VentureIP Gatway

PSTN

4 8

System hookup is easy with the Venture IP System. Simply plug each phone and the Venture IP Gateway into an unused port of a Fast Ethernet 100Mbps Router or Switch, connect the Venture IP Gateway (provided separately) to the analog phone lines provided by your service provider, apply power, and the system auto conﬁgures itself. Note that the example above assumes a Router or Switch equipped with POE (Power Over Ethernet) to supply power to the Venture IP Gateway and phones. Mid-span POE injectors are also an option and can be ordered separately from Aastra.

Model Venture IP 480i System Guide

Network Guidelines

• Multicast IP trafﬁc must be permitted on the network (default multicast address is 239.192.228.123)

• Ensure CAT5 or better cabling is installed to get best performance

• Place all sets & gateways in the same subnet

• Do not place servers or printers behind the dual port phone. Provide a dedicated port on the switch for these devices

• Do not leave an un-powered device connected to the network

If a DHCP (Dynamic Host Conﬁguration Protocol) server is available on the network, the Venture IP telephone sets and Gateways will obtain their IP Addresses and Netmask through communication with the server. On networks without a DHCP server, the sets and the Gateways will automatically obtain a unique address in the Zeroconf range (169.254/16), and set their Netmask to 255.255.255.0.

The system administrator may choose to apply ﬁxed IP addresses and Netmasks using the Network Options settings. Once applied, these settings will be persisted in the set unless (a) changed manually or (b) another device is detected at boot time using the same IP address.

To enable a set with manually conﬁgured IP settings to resume automatic operation (DHCP/Zeroconf), reset its IP Address to 0.0.0.0.

Systems Options Menu

The System Options menu lets you set the System Options from any telephone set. The available functions are:

•

Change Password

•

Set Management

including:

•

Set Extension

•

Paging Zone Setup

•

Upgrade

•

Fresh Start

•

Reset Password

•

Remove Extension

network, for example in the event that the device is broken.

•

Groups

– lets you create groups for simultaneous ringing, to apply

dialing restrictions to, or to set up direct inward dialing

•

Date and Time

•

Network Options

•

Gateways

– lets you manage:

•

Auto Attendant

•

Lines

for outgoing calls

•

Audio-on-Hold

•

Dialing Rules

– lets you change the administrator’s password;

– lets you manage all the sets in your network

– lets you change the extension number of a set

– lets you setup various paging zones

– lets you upgrade the software load in the telephone sets

– lets you return a telephone set to factory settings

– lets you reset a user’s password

–remove data for a set or gateway from the

– lets you set system date and time

– lets you change the IP address of a telephone set

– lets you customize the Auto Attendant

– lets you set up direct inward dialing and authorize access

– lets you conﬁgure music-on-hold in your system

– lets you apply dialing restrictions for outgoing calls

2 Model Venture IP 480i System Guide

Login

You need to login to access System Options. To login:

Press

Options

Press

SystemOptions

Enter the

Press

Done

The System Options Menu appears.

Admin

Password. The default is

5-4-3-2-1

Change Password

Once you have logged into System Options, you can change the default system password.

To change the System Password:

Navigate to

Press

Enter the new password.

Press

Conﬁrm the new password.

Press

The display indicates “

Change Password.

Select.

Done

Password Changed.

”

Systems Options Menu

Entering Letters and Characters

Certain system operations require the entry of text characters. You can enter characters using the telephone’s dial pad. To enter a letter, press the key with that letter on it. If the letter is the second one on that key, press the key twice. For example, to enter ‘R’, press 7 three times. The cursor will advance to the next space after a delay of 2 seconds or if you press a different key.

To change the case of a letter, press the the letter. By default the ﬁrst letter of a word or name will be capitalized, and the letters following will be lower case.

Special characters are entered by pressing the 1 Characters will appear in this order:

1: & , ( ) ` . _ - 1.

#: # / \ @.

ChangeCase

Model Venture IP 480i System Guide

softkey, and then enter

and the # keys.

Web Administration

The VentureIP Telephone System provides users and administrators with the ability to manage the VentureIP 480i Telephones via the web using the Web Administration tool. Simply, point your web browser to one of the VentureIP 480i Telephone's IP address, you will be able to log in to the individual telephone by entering the extension number and the user password of that extension (Figure 1).

Web Administration

Functions available from the Web Administration are:

User Options Functions

Home Conﬁgure call forwarding

Home Enabling/disabling do not dis-

turb (DND)

Home Set speed dial list

Caller’s Log View incoming calls

Caller’s Log View dialed calls

Directory Settings Set default directory

Directory Settings Set directory list sort order

Terminal Settings Change terminal/user name

4 Model Venture IP 480i System Guide

Set Management

Set Management lets you manage all the sets in your network, including

• Set Extension/Directory Number (DN)

• Paging Zone Setup

• Upgrade

• FreshStart

Set Extension/Directory Number (DN)

Set Extension lets you change the extension of your telephone. To change the DN

Navigate to

Press

Enter the new set DN.

Press

The system conﬁrms the change.

Paging Zone Setup

You can change the paging zones that individual sets belong to. General Zone includes all sets on the network as well as any external paging

device connected to the Gateway(s). Please see section on External Paging in

VentureIP Gateway Installation Guide

be changed. By default, Zone 2 includes all the sets on the network and Zones 3 to 9

have none. Telephone sets can be placed in any one zone from Zone 2 to Zone 9.

Placing sets in any of these zones does not remove them from the General Zone. External paging devices are only activated when the General Zone is paged.

Select Paging Zone

To select a Paging Zone

Navigate to

Press

Use the

Press

The system conﬁrms the paging zone of the set.

Set DN

Select

Change

Done

Paging Zone Setup

Select.

s r

Select

. Members of General Zone cannot

keys to select the Paging Zone.

Set Management

Model Venture IP 480i System Guide

Upgrade

You can upgrade the set software load, the gateway software load, voicemail system prompts and AutoAttendant system prompts. When you upgrade the software load and system voicemail prompts, you upgrade the

• Software load for a set

• Software load for a Venture IP Gateway

• Voicemail system prompts for a set (not individual greetings)

• AutoAttendant prompts

When you upgrade the system voice prompts only, you upgrade the

• Voicemail system prompts for a set (not individual greetings)

• AutoAttendant prompts

For more information on obtaining a software load, please contact Aastra support at

Load

Set Management

To upgrade the software load

1. Navigate to Upgrade.

2. Press Select.

The display indicates “Item to upgrade.”

3. Press Load. The display indicates the Load Name.

4. Press Change to edit the Load Name; otherwise, proceed to Step 7.

5. Edit the Load Name

6. Press Done.

7. Press Next.

The display indicates the Server Address.

8. Press Change to edit the Server Address; otherwise, proceed to Step 11.

9. Edit the Server Address.

10. Press Done.

11. Press Next.

The display indicates “Clean Database?” By default, it is disabled.

Caution: Cleaning the database removes ALL user data.

12. Press Change to enable Clean Database.

13. Press Next.

The display indicates “Test Load First?” By default, it is enabled (recommended).

14. Press Change to disable Test Load First.

15. Press Next.

The display indicates “Upgrade All?” By default, it is disabled. Caution: Upgrade All upgrades ALL the sets and gateways in your network.

978-436-4111 or www.aastra.com/support

6 Model Venture IP 480i System Guide

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