3M Modal CDI User Manual
3M Health Information Systems
3M™ M*Modal CDI Engage One
™
for 3M™ M*Modal CDI Collaborate™ users
• Delivers real time clinical insights (“nudges”) to help clinicians document a
complete patient story before a note is saved in the EHR
• Enhances the clinician’s workow and reduces retrospective queries and
distracting alerts
• Provides computer-assisted physician documentation (CAPD) along with integrated
CDI workow
• Applies AI-powered worklist prioritization to drive coder and CDI team eciency
The 3M advantage
With M*Modal now part of
3M, workows for document
creation and improvement close
the loop between clinical care
and revenue integrity.
3M CDI Engage One can transform
your organization’s revenue cycle
with real time, AI-powered clinical
insight, giving your clinicians more
time to care.
Proactive physician engagement improves overall
CDI eciency
The pressure is on clinicians to meet high standards for clinical
documentation. And for good reason: A complete, accurate clinical story
supports patient care, quality outcomes, compliance risk management
and revenue integrity. Engaging physicians is crucial, but reducing their
administrative burden by minimizing disruptive, retrospective queries also
improves productivity for clinical documentation integrity (CDI) teams.
3M™ M*Modal CDI Engage One™ is built on a single, cloud-based platform
that uses advanced articial intelligence (AI) and natural language
understanding (NLU) technology to embed clinical intelligence into normal
physician and CDI workows. Using encounter-based clinical reasoning and
automation, it combs through EHR notes and narrative documents to nd
missing specicity in documentation and opportunities to improve patient care.
#1 CDI software
3M M*Modal CDI technology
was recognized by KLAS® in
2019 and 2020.
Regardless of how the physician creates notes—using speech, templates
or typing—3M CDI Engage One identies common documentation gaps and
helps clarify documentation up front, as it is created.
For example, is an accidental puncture during surgery clinically signicant?
Is post-operative respiratory failure recorded correctly? With proactive,
real-time AI “nudges,” physicians can capture complexity, acuity and
severity levels before saving the note in the EHR.
The result? Through a single workow, fewer errors are pushed downstream
to CDI, and with fewer queries sent back to physicians, CDI team productivity
also improves.
3M™ M*Modal CDI Engage One
™
Improve your entire document workow
With 3M CDI Engage One your organization can:
• Drive documentation accuracy and completeness, uncover common gaps
in documentation and target training to service lines and physicians
• Track nudges applied or declined by clinicians and, if needed, send formal
queries for nudges declined by clinicians
When your organization can review, analyze and monitor your documentation—
and apply the same rules across physicians, patients and payers—your CDI
program can improve its coverage and consistency.
CDI prioritization and workow management
3M CDI Engage One also uses AI technology to support back end CDI
workows, providing evidence-based analysis, worklist prioritization and a
clinically driven review process. When 3M CDI Engage One uses 3M™ M*Modal
CDI Collaborate™ for back end processes, clinicians and CDI specialists can
work in an integrated platform to:
• Extend CDI coverage by leveraging AI-powered review of all electronic records
• Access information from unstructured report narratives, aggregate data from
EHRs and add contextual understanding
• Identify cases with documentation opportunities to generate worklist priorities
that drive CDI team consistency and eciency
• Automate the query and correction workow using extensive templates and other
tools, so CDI specialists only engage physicians when truly necessary
3M CDI Collaborate is also a cloud-based CDI solution used to enhance
chart review and query workow. Using advanced AI and NLU, it analyzes the
entire electronic patient record to provide CDI teams with in-depth insight to
improve documentation accuracy. The CDI specialist can, in one place, view
their current census of patients and review the chart for missing specicity and
query opportunities. 3M CDI Collaborate helps prioritize chart review and query
workow by providing auto-generated clinical evidence for CDI teams.
The solution eliminates much of the manual searching for condition evidence
and speeds up turnaround on physician queries. CDI managers can also use
reporting tools and a sophisticated search functionality to quickly identify
priorities and spot trends to improve performance.
Our combined strength
• 250+ million clinical documents
pass through 3M’s systems every
month
• 250,000+ clinicians use
3M speech technology
• 4,000+ hospitals rely on
AI-powered solutions from
3M and M*Modal
• 2,000+ facilities send data
through 3M’s Clinical Discovery
Engine every day
• 200+ EHRs certied for
3M conversational AI and
computer-assisted physician
documentation (CAPD)
Call today
For more information on how 3M
software and services can assist your
organization, contact your 3M sales
representative, call us toll-free at
800-367-2447, or visit us online at
www.3M.com/his.
Health Information Systems
575 West Murray Boulevard
Salt Lake City, UT 84123 U.S.A.
800 367 2447
www.3m.com/his
3M, 360 Encompass and 3M M*Modal CDI
Engage One are trademarks of 3M Company.
KLAS is a registered trademark of KLAS
Enterprises, LLC.
Please recycle. Printed in USA
© 3M 2020. All rights reserved.
Published 12/20
70-2011-9430-8
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