3M 813 User Manual

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Print Conversion System Model 813

Owner’s Manual

Copyright © 2009, 3M. All rights reserved.

Print Conversion System Model 813 Owner’s Manual 78-8129-3227-1, Rev B

3M is a trademark of 3M. SanDisk and ImageMate are registered trademarks of SanDisk Corp. CompactFlash is a registered trademark of the CompactFlash Association. Zebra is a registered trademark, and 110 XiIIIPlus and TLP 2844–Z are trademarks of ZIH Corp. Windows XP and Windows Vista are registered trademarks of Microsoft Corp.

The original instructions in this document were written in U.S. English. All other languages are a translation of the original instructions.

Contents

Safety information ..........................................................................................................................

1

Intended use.................................................................................................................................

1

Explanation of signal word consequences.......................................................................................

1

Explanation of product safety label symbols....................................................................................

1

Warnings......................................................................................................................................

2

Safety labels.................................................................................................................................

2

Printer safety.................................................................................................................................

2

Regulatory compliance...................................................................................................................

5

FCC compliance statement — regular volume printer ......................................................................

5

FCC compliance statement — high volume printer ..........................................................................

5

Introduction....................................................................................................................................

7

About your 3MTM Print Conversion System Model 813.....................................................................

7

Training your staff..........................................................................................................................

8

System documentation ..................................................................................................................

8

Operating procedures.....................................................................................................................

9

Starting the system........................................................................................................................

9

Printing RFID tags.........................................................................................................................

10

Programming and applying RFID tags ............................................................................................

15

Loading a tag roll in the printer.......................................................................................................

15

Loading a ribbon in the printer........................................................................................................

18

Reference — Equipment specifications..........................................................................................

21

Customer-supplied computer and monitor.......................................................................................

21

Customer-supplied barcode scanner ..............................................................................................

21

3MTM RFID pad (antenna)..............................................................................................................

22

3MTM RFID reader.........................................................................................................................

22

3M-supplied CF card reader/writer..................................................................................................

23

3M-supplied high volume printer.....................................................................................................

23

3M-supplied regular volume printer.................................................................................................

24

3MTM tag roll holder.......................................................................................................................

24

Reference — Hardware installation ................................................................................................

25

Model 813 hardware installation sequence......................................................................................

25

Install 3MTM RFID reader and RFID pad..........................................................................................

26

Install RFID pad beneath countertop (optional)................................................................................

26

Connect RFID reader communication and power cables..................................................................

27

Reference — Printer driver and printer installation ........................................................................

29

Reference — Conversion Station software installation ..................................................................

33

Gather Conversion Station software configuration information..........................................................

33

Install Conversion Station software.................................................................................................

33

Configure Conversion Station software...........................................................................................

33

Maintenance ...................................................................................................................................

35

Troubleshooting .............................................................................................................................

37

Warranty.........................................................................................................................................

43

Obtaining 3M printer supplies ........................................................................................................

45

Copyright © 2009, 3M. All rights reserved.

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Contents

 

3M Service......................................................................................................................................

47

Information to gather .....................................................................................................................

47

3M

Service phone numbers ...........................................................................................................

47

3M

Library Systems Web Site ........................................................................................................

47

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Copyright © 2009, 3M. All rights reserved.

Safety information

Please read and understand all safety information contained in these instructions prior to using your 3MTM Print Conversion System Model 813. Retain these instructions for future reference.

Intended use

The system is intended for use by library staff in converting existing item identification technology (such as barcodes) to Radio Frequency Identification (RFID) technology. Barcodes, if currently used, are scanned and then 3M RFID tags are programmed and printed with information such as item barcodes, item descriptions and library information. If a barcode scanner is not used, item ID information can be input manually via keyboard or keypad, or in list form using a CF card reader.

The system must be installed and operated as specified in this manual and related documents, including the 3M RFID Reader Pad Models P08–P12 Owner’s Manual, 3M RFID Reader Model 810 Owner’s Manual and 3M Print Conversion System Model 813 Site Planning Guide. Admin Help and Staff Help are accessible from the 3M Conversion Station software application (click the Help or “?” button). The system is intended for use in an indoor library environment, and has not been evaluated for other uses or locations.

Explanation of signal word consequences

WARNING

Indicates a potentially hazardous situation, which, if not avoided, could result in death

or serious injury and/or property damage.

 

 

CAUTION

Indicates a potentially hazardous situation which, if not avoided, could result in minor or

moderate injury and/or property damage.

 

 

Explanation of product safety label symbols

Attention: Read accompanying documentation

Risk of electric shock

Display Unit: Mercury disposal hazard

Copyright © 2009, 3M. All rights reserved.

1

Safety information

Warnings

To reduce the risk associated with tipping over Model 813 components due to placement on an unsuitable desk or countertop:

Ensure that the furniture onto which system components are placed is strong enough and provides a low slip surface to safely hold the equipment to prevent tipping or falling.

Ensure that system installation and operation are performed in accordance with instructions and specifications in this manual and other documentation included with the system.

To reduce risk associated with fire due to incorrect installation of system components: Ensure that system installation and operation are performed in accordance with instructions and specifications in this manual and other documentation included with the system.

To reduce the risk associated with fire due to a user or installer attempting to service system components:

Do not attempt to modify or repair — no user serviceable parts — contact 3M Service for repair.

Use approved replacement components, installed by 3M Service personnel only.

Do NOT alter system power cords, e.g., by replacing power cord plugs to work with local electrical outlets. Purchase power cords locally when factory cords do not work in a particular location.

To reduce the risk associated with hazardous voltage due to a user or installer attempting to service system components:

Do not attempt to modify or repair — no user serviceable parts — contact 3M Service for repair.

Use approved replacement components, installed by 3M Service personnel only.

Do NOT alter system power cords, e.g., by replacing power cord plugs to work with local electrical outlets. Purchase power cords locally when factory cords do not work in a particular location.

Safety labels

See documentation included with Model 813 components.

Printer safety

Printer battery

The main printed circuit board assembly includes a three-volt lithium battery.

WARNING Risk of explosion if battery is replaced with an incorrect type.

Note: Recycle batteries according to your local guidelines and regulations.

Shock hazard

WARNING The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result.

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Copyright © 2009, 3M. All rights reserved.

Safety information

Printer media and ribbon

CAUTIONAlways use high-quality, approved tags and ribbons. If adhesive backed tags are used that DO NOT lay flat on the backing strip, the exposed edges may stick to the tag roll guides and rollers inside the printer, causing the tag to peel off from the strip and jam the printer. Permanent damage to the print head may result if a non-approved ribbon is used, as it may be wound incorrectly for the printer or contain chemicals corrosive to the print head. Approved supplies can be ordered or verified through your 3M representative. If tags or ribbon run out while printing, you DO NOT have to turn the power switch OFF while reloading — data loss may result. The printer automatically restarts after you load a new tag or ribbon roll.

Static discharge

CAUTION The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in the printer. DO NOT TOUCH the print head or the electronic components under the top cover.

Print head temperature

CAUTIONThe print head becomes hot while printing. To protect from damaging the print head and risk of personal injury, avoid touching the print head. Use only manufacturer-approved tools and materials to perform maintenance.

Copyright © 2009, 3M. All rights reserved.

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Safety information

4

Copyright © 2009, 3M. All rights reserved.

Regulatory compliance

FCC compliance statement — regular volume printer

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different than that to which the receiver is connected.

Consult the dealer or an experienced Radio/TV technician for help.

Note: This unit was tested with shielded communication cables on the peripheral devices. Shielded communication cables must be used with the unit to ensure compliance.

FCC compliance statement — high volume printer

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

The user is cautioned that any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with shielded communication cables.

FCC radiation exposure statement (for printers with RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC compliance statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.

Copyright © 2009, 3M. All rights reserved.

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Regulatory compliance

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Copyright © 2009, 3M. All rights reserved.

Introduction

About your 3MTM Print Conversion System Model 813

The Model 813 has been designed to reliably, accurately and economically program and print high-quality 3M RFID tags used to identify the items in your collection, from books and magazines to films and CDs/DVDs. While a 100% electronic security net does not exist, 3M RFID tags and detection systems provide effective protection and significant reduction in the loss of library materials. With a little attention and care, your system should provide many years of service and help to protect your library against thousands of dollars in losses.

Figure 1 Model 813R with regular volume printer

Figure 2 Model 813H with high volume printer

Model 813 hardware and software is used as follows in a library environment:

1.If the library is currently using barcodes, the Model 813 operator first scans the barcode on a library collection item. If a barcode scanner is not used, information can be input via keyboard or keypad, or item ID lists can be transferred to the Model 813 using the CF card reader included with the system.

2.3M Conversion Station software then assigns an RFID identity to the barcode or list item, and the operator initiates a printout of item ID and library information on a blank 3M RFID tag.

3.The operator retrieves the printed RFID tag from the printer and briefly holds the tag over the 3M RFID pad, which assigns an RF identity to the RFID tag.

4.The operator then applies the printed/programmed RFID tag to the collection item (book, magazine, CD, DVD, etc.).

Two RFID tag printers available from 3M are shown above: regular volume and high volume. Each system includes 3M Conversion Station software, an RFID reader and RFID pad, and a CF (CompactFlash®) card reader. The computer, monitor and barcode scanner (if used) are customer-supplied.

The Model 813 is designed for installation on customer-supplied furniture, and must be installed as specified in this manual and other documentation included with the system. The system is intended for installation on a desk or countertop, away from library patron traffic. The work surface must be stable and sturdy enough to support system components. The Model 813 is intended for use in an indoor library environment and has not been evaluated for other uses or locations.

Copyright © 2009, 3M. All rights reserved.

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Introduction

Training your staff

A key element of any loss prevention effort is a successful staff training program. Your system will be much more effective with the active participation of selected staff at your library, and we recommend that you periodically conduct training sessions including the following elements:

Review this manual and the online Staff Help available from the 3M Conversion Station software application included with your system (click the “?” button).

Review your library’s security policies.

Practice programming, printing, and tagging library materials with 3M RFID tags.

System documentation

The Model 813 consists of components supplied by both 3M and the library, including documentation for installation, configuration, operation and maintenance. Library personnel assigned to these tasks should know where to locate specific documents for reference when necessary. System documentation includes:

3M Print Conversion System Model 813 Site Planning Guide

3M Print Conversion System Model 813 Owner’s Manual

3M Conversion Station online Admin Help (click the Help button)

3M Conversion Station online Staff Help (click the “?” button)

3M RFID Reader Model 810 Owner’s Manual

3M RFID Reader Pad Models P08–P12 Owner’s Manual

Zebra® printer user guides (PDF format, located on the 3M RF Tag Printer Drivers CD-ROM)

Library-supplied computer, monitor, and barcode scanner documentation

3M-supplied CF card reader documentation

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Copyright © 2009, 3M. All rights reserved.

Operating procedures

Before you perform any of these procedures, make sure that the system has been installed and configured as described in the Reference sections of this manual and related documentation.

The conversion process includes:

entering the currently used item ID by scanning a printed barcode or using a keyboard, keypad, or list;

printing a blank RFID tag with item ID (barcode) and library ID information;

programming the printed RFID tag with a newly assigned RF identifier;

applying the printed/programmed RFID tag to its corresponding collection item, which then can be detected and processed by various types of 3M RFID equipment.

CAUTION

To reduce the risks associated with repeated body movement, which, if not avoided, may result in minor or moderate injury:

Operation of the Model 813 may involve repeated body movements. To minimize possibility of Repetitive Stress Injury, avoid prolonged repetitive movements, rest when becoming fatigued and, when possible, alternate job functions with other people. Avoid awkward reaching for items.

Starting the system

1.Check the printer to make sure that a tag roll and ribbon are properly installed and aligned.

2.Check the connections of all communication cables between the computer and system components: monitor, keyboard, mouse, barcode scanner (if used), CF card reader (if used), printer, and 3M RFID reader. Also check the cable connection between the RFID reader and RFID pad.

3.Connect or check power cord connections for the computer, monitor, RFID reader, and printer.

4.Turn all power switches on.

5.When the computer has finished the boot process, check indicators on each component to ensure that they are all powered on with no error conditions.

6.If necessary, double-click or select the 3M Conversion Station icon to start the 3M Conversion Station software. (The software may be configured to load when the computer is powered on.)

Copyright © 2009, 3M. All rights reserved.

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Operating procedures

Printing RFID tags

Print RFID tags using one of the two following procedures (regular volume printer, high volume printer).

Printing — regular volume printer

This procedure describes the regular volume printer’s default “peel-off” mode, where the tag roll backing strip follows a “discard” path and RFID tags are presented one at a time for removal and placement on library collection items.

Note: The printer Feed button is located on the upper right front cover of the unit. Visual indicators on the Feed button are described in the table following this procedure.

1.Open the printer by pulling the release levers (below left) toward you, then lift the cover up until it locks in the open position. Verify that a ribbon is installed in the cover compartment.

2.Lower the dispenser door (lower front of printer) and, if necessary, switch on the peel-off mode “label-taken” sensor (below right).

3.Verify that a tag strip is set up inside the printer as shown (below left), with the tag strip threaded over the peel bar and platen roller, then down between the rollers behind the dispenser door.

4.As shown (below left), the leading edge of the first tag on the strip should be positioned halfway across the top of the platen roller to provide correct printing alignment. If necessary, move the tag roll forward or back for proper alignment.

5.To close the top cover, press the cover lock (below left).

6.Carefully lower the top cover, then press down until the latches snap into place (below right).

7.If necessary, press the Feed button once to put the printer in the READY state (solid green Feed button LED). If the LED is not solid green, refer to the following table and the Troubleshooting section in this manual to correct any errors before proceeding.

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Copyright © 2009, 3M. All rights reserved.

Operating procedures

CAUTION If you enter one or more item IDs when the printer is not in the READY state, tags will immediately begin to print, without stopping, when the printer is put back into the READY state.

8.Scan or otherwise enter barcode information as described in the online Staff Help (click the “?” button). The printer will print item ID and library information on a blank RFID tag.

9.When printing is finished, the printer will separate the tag from the backing strip and present the tag above the dispenser door. When you remove the tag, the printer is ready to print the next tag.

Feed button LED indicators — regular volume printer

LED Status

Printer Status

Off

Power Off

 

 

Solid Green

On (idle)

 

 

Flashing Amber

Stopped (see Troubleshooting)

 

 

Flashing Green

Normal Operation

 

 

Flashing Red

Stopped (out of media or ribbon, or top cover open)

 

 

Double Flashing Green

Paused

 

 

Solid Amber

Off-temperature (see Troubleshooting)

 

 

Alternately Flashing Green and Red

Needs Service (see Troubleshooting)

 

 

Printing — high volume printer

This procedure describes the high volume printer’s default “peel-off” mode, where the tag roll backing strip follows a “rewind” path to an internal spindle and RFID tags are presented one at a time for removal and placement on library collection items.

Note: Printer controls and indicators are described in the tables following this procedure.

1.Open the printer by carefully lifting the right cover panel up on its hinges, exposing the inside of the printer.

2.Verify that a tag roll and ribbon are properly installed, and that enough tags and ribbon are available to perform the required print job.

3.Verify that the leading edge of the first blank tag on the roll is barely visible from the front of the printer (see below). The first tag should be in this position to provide correct printing alignment. If necessary, move the tag roll forward or back for proper alignment.

4.Carefully lower the right cover panel into the closed position.

Copyright © 2009, 3M. All rights reserved.

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Operating procedures

5.If necessary, press the Pause button once to put the printer in the READY state (Pause indicator OFF). If Pause remains ON or other errors are displayed, refer to the following tables and the Troubleshooting section in this manual to correct any errors before proceeding.

CAUTION If you enter one or more item IDs when the printer is not in the READY state, tags will immediately begin to print, without stopping, when the printer is put back into the READY state.

6.Scan or otherwise enter barcode information as described in the online Staff Help (click the “?” button). The printer will print item ID and library information on a blank RFID tag.

7.When printing is finished, the printer will separate the tag from the backing strip and present the tag at the printer front opening. When you remove the tag, the printer is ready to print the next tag.

Control panel indicators — high volume printer

Control Panel Indicators

Status

Indication

POWER

Off

The printer is off or power is not applied.

 

On

The printer is on.

 

 

 

TAKE LABEL

Off

Normal operation.

 

Flashing

(Peel-off mode only) The tag is available.

 

 

Printing pauses until the tag is removed.

ERROR

Off

Normal operation — no printer errors.

 

On

A printer error exists. Check the LCD for

 

 

more information.

CHECK RIBBON

Off

Normal operation — ribbon is properly

 

 

loaded.

 

On

Printing is paused, the LCD displays a

 

 

warning message, and the PAUSE light is

 

 

on. No ribbon is loaded.

PAPER OUT

Off

Normal operation — tag roll is properly

 

 

loaded.

 

On

No tag under the media sensor. Printing is

 

 

paused, the LCD shows an error message,

 

 

and the PAUSE light is on.

PAUSE

Off

Normal operation.

 

On

The printer stopped all printing operations.

 

 

Causes include:

 

 

• PAUSE was pressed.

 

 

• A tag format included a pause

 

 

command.

 

 

• The online verifier detected an error.

 

 

• A printer error was detected.

 

 

The LCD gives additional information.

 

 

 

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