3com NBX Entry Telephone Quick Reference Guide

NBX® Entry Telephone

Quick Reference Guide

Put a Call on Hold

1. While you are on a call, press and release the telephone hook switch. Y ou hear dial tone. Do not r eplace the handset in the telephone cradle.

2. To return to the call, press the hook switch again.

Put a Call on Hold and Dial Another Call

1. Put the existing call on Hold.

2. When you hear the dial tone, dial the second call.

 If you hang up without returning to the call on hold, your

telephone rings to reconnect you to the call on Hold.

Transfer a Call

1. Press and release the hook switch to put the call on Hold. Do not replace the handset in the telephone cradle.

2. When you hear the dial tone, dial the number to which you want to transfer the call.

3. When you hear ringing, hang up (a blind transfer), or wait until the recipient answers, announce the call, and then hang up. To reconnect to the caller without completing the transfer, press and release the hook switch again.

Make a Conference Call

1. Place or receive a call. Two parties are now on the call.

2. While you are on the first call, press and release the hook switch or press Feature + 430.

3. When you hear dial tone, dial the third party, wait for that party to answer, and press and release the hook switch or press Feature + 430 again to complete the three-party conference call.

4. Optionally, repeat steps 2 and 3 to add a fourth party .

 At least one party must be internal. The conference ends

when the last internal party hangs up.

 To place your part of a conference call on hold, press and

release the hook switch. The other parties can talk to each other, but they cannot hear you.

 To drop the last person whom you added to the

conference (for instance, if the called party’s telephone is answered by someone else), press Feature + 431.

Adjust the Volume

 Handset — Lift the handset, listen to the dial tone,

and repeatedly press the louder or softer volume button.

 Ringer — While the telephone is ringing, repeatedly

press the louder or softer volume button.

Switch Your Telephone to Do Not Disturb

(Calls go immediately to your call coverage point.)

Pick up the handset and press Feature + 446. All calls go directly to your call coverage point without ringing on your telephone. To turn the feature off, pick up the handset and press Feature + 446 again.

Forward Incoming Calls to Your Call Coverage Point

Calls ring once then go to your call coverage point.)

Pick up the handset and press Feature + 441. All calls go to your call coverage point after ringing once. To turn the feature off, pick up the handset and press Feature + 441 again.

Park a Call

1. While you are on a call, press Feature + 444.

2. Dial one of the extensions reserved for Call Park.

3-digit dial plan 4-digit dial plan

601–609 6000–6099

 Ask your administrator if your system has a different

range of Call Park extensions.

 The call is parked until someone retrieves it, the caller

hangs up, or the Call Park timer expires.

 If the extension you chose is busy or the Call Park timer

expires, the call returns to your telephone.

Retrieve a Parked Call

Dial the Call Park extension where the call was parked.

Lock Your Telephone

Pick up the handset and press Feature + 432. To turn the feature off, pick up the handset and press Feature + 432 again

 When Locking is activated, only calls to internal

extensions or calls to an emergency service (such as 911 in the United States) are permitted.

 When Locking is activated, your Off-site Notification

choices remain in effect.

Access Other Phone Features

The NBX NetSet utility, Personal Settings, enables you to access all telephone features. You can also access the

NBX Entry Telephone Guide and NBX NetSet™ Help for information about telephone features.

Redial a Call

Pick up the handset and press Feature + 401 to dial the most recent number you dialed.

qrefent-EN

2-2005

NBX® Voice Mail* (Entry Telephone)

Quick Reference Guide

* If your system uses another voice messaging application, follow the instructions for your application.

Initialize Your Voice Mailbox

1. Pick up the handset and press .

2. The NBX voice prompts guide you through the steps to create your password and initialize your mailbox.

Access Your Messages (Log In to Your Mail Box) from Your NBX Telephone

1. Pick up the handset and press .

2. Enter your password and press #.

Access Your Messages (Log In to Your Mail Box) from Any Internal NBX Telephone

1. Pick up the handset and press .

2. At the password prompt, press *.

3. At the prompt, enter your extension number.

4. Enter your password and press #.

Access Your Messages (Log In to Your Mail Box) from an External Telephone

If you can dial your telephone extension directly:

Press * during your greeting. At the prompts, enter your extension and password, and press #.

If you dial your organization’s main telephone number:

 If the Automated Attendant answers, press * *

during the greeting. At the prompts, enter your extension and password, and press #.

 If the receptionist answers, ask to be transferred to your

voice mail. Press * during your greeting. At the prompts, enter your extension and password and press #.

Forward a Message

1. While you are listening to the message, press 5.

2. After the tone, record an introductory message. When you are finished, press #, OR press # immediately without recording a message.

3. At the prompt, press 1 to begin to forward the message.

4. Dial an extension, a voice mail group number, or a one-touch, personal, or system speed dial number.

5. Press # after each destination number. Add as many destinations as you want.

6. After the last destination number and its #, press #. The system sends your message.

may not be registered in other countries. 3Com, the 3Com logo, and NBX are regi ster ed trademarks and NBX NetSet is a

trademark of 3Com Corporation. Other brand and product names may be registered trademarks or trademarks of their respective holders.

Message Playback Options

While you listen to a message, select one of these options:

Press

to listen to the first message or repeat the

current message.

abc

to save the current message.

def

to delete the current message.

to reply to the sender of the current message,

ghi

if the sender is internal.

jkl

to forward the current message.

mno

to hear date, time, and sender information.

pqrs

to move back 3 - 5 seconds in the current

message.

tuv

to pause the current message for 20 seconds.

wxyz

to move forward 3 - 5 seconds in the current

message.

to move to the next message.

to return to the main menu.

Mailbox Options

1. Pick up the handset and press .

2. At the prompt, enter your password and then press #.

3. Press 9 and then select one of these options:

Press

For more information about these and additional NBX Entry Telephone features, see the NBX Entry T elephone Guide on any screen in the NBX NetSet utility.

to change your name announcement or

personal greeting.

abc

to change your password.

def

to create or edit personal voice mail group lists.

to enable, disable, or change settings for the

ghi

Off-Site Notification feature.

3com NBX Entry Telephone Quick Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual