No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Hangzhou H3C Technologies Co., Ltd.
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All other trademarks that may be mentioned in this manual are the property of their respective owners.
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
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http://www.h3c.com
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2
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About This Manual
Organization
MSR 20 Series Routers Installation Manual is organized as follows:
Chapter Contents
1 Overview
2 Installation Preparation
3. Installation
4. Startup and Configuration
5. Software Maintenance
6. Hardware Maintenance
7. Troubleshooting Describes some problems that may arise and how to solve them.
Conventions
Briefly introduces the appearance, system description, as well as
the features and applications of the MSR 20 series.
Describes the requirements on installation site, the safety
recommendations before and during installation, and the required
tools.
Covers the procedures for installing the MSR 20 series, power cord
connection, AUX cable connection, Console cable connection,
Ethernet cable connection and Synchronous/asynchronous serial
interface cable connection.
Helps you get familiar with the basic knowledge of how to boot and
configure the MSR 20 series, including device startup, power-on,
and initialization of system files, and so on.
Introduces how to maintain BootROM menu and software of the
MSR 20 series.
Introduces how to install and remove SDRAM, ESM/VCPM card
and CF card of the MSR 20 series.
The manual uses the following conventions:
Command conventions
Convention Description
Boldface
italic
[ ] Items (keywords or arguments) in square brackets [ ] are optional.
{ x | y | ... }
[ x | y | ... ]
{ x | y | ... } *
[ x | y | ... ] *
&<1-n>
# A line starting with the # sign is comments.
The keywords of a command line are in Boldface.
Command arguments are in italic.
Alternative items are grouped in braces and separated by vertical bars.
One is selected.
Optional alternative items are grouped in square brackets and
separated by vertical bars. One or none is selected.
Alternative items are grouped in braces and separated by vertical bars.
A minimum of one or a maximum of all can be selected.
Optional alternative items are grouped in square brackets and
separated by vertical bars. Many or none can be selected.
The argument(s) before the ampersand (&) sign can be entered 1 to n
times.
GUI conventions
Convention Description
< > Button names are inside angle brackets. For example, click <OK>.
[ ]
/
Symbols
Window names, menu items, data table and field names are inside
square brackets. For example, pop up the [New User] window.
Multi-level menus are separated by forward slashes. For example,
[File/Create/Folder].
Convention Description
Means reader be extremely careful. Improper operation may cause
bodily injury.
Means reader be careful. Improper operation may cause data loss or
damage to equipment.
Means a complementary description.
Related Documentation
In addition to this manual, each MSR Series Routers documentation set includes the following:
Manual Description
MSR Series Routers User
Manual
It is a guide for the user to perform the operations correctly. It is
organized into the parts of getting started, system management,
interface, link layer protocol, network protocol, routing protocol,
multicast protocol, security, VPN, reliability, QoS, dial-up and VoIP,
as well as acronyms used in the manual.
It gives the user a detailed description of the operating commands.
It is organized into the parts of getting started, system
management, interface, link layer protocol, network protocol,
routing protocol, multicast protocol, security, VPN, reliability, QoS,
dial-up and VoIP, as well as a command index.
MSR Series Routers Interface
Card and Interface Module
Manual
MSR 20-1X Series Routers
Installation Manual
MSR 30 Series Routers
Installation Manual
MSR 50 Series Routers
Installation Manual
MSR 20-1x Series Routers
Web-Based Configuration
Manual
MSR 20/30/50 Series Routers
Web-Based Configuration
Manual
It covers the pinouts, function, interface attributes, panels and
LEDs of all interface cards and modules available with the router.
This guide describes the MSR 20-1X Series Routers and how to
install hardware, configure and boot software, and maintain
software and hardware. This guide also provides troubleshooting
and support information for your router.
This guide describes the MSR 30 Series Routers and how to in stall
hardware, configure and boot software, and maintain software and
hardware. This guide also provides troubleshooting and support
information for your router.
This guide describes the MSR 50 Series Routers and how to in stall
hardware, configure and boot software, and maintain software and
hardware. This guide also provides troubleshooting and support
information for your router.
It provides guidelines to Web-based configuration on the MSR
20-1x Series Routers.
It provides guidelines to Web-based configuration on the MSR
20/30/50 Series Routers.
Obtaining Documentation
You can access the most up-to-date H3C product documentation on the World Wide Web at this URL:
http://www.h3c.com.
The following are the columns from which you can obtain different categories of product docume ntation:
[Products & Solutions]: Provides information about products and technologies, as well as solutions.:
Provides information about products and technologies.
[Technical Support & Document > Technical Documents]: Provides several categories of product
documentation, such as installation, operation, and maintenance.
[Technical Support & Document > Product Support > Software]: Provides the documentation released
with the software version.
Documentation Feedback
You can e-mail your comments about product documentation to info@h3c.com.
We appreciate your comments.
Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the
proper storage, use and disposal of this product, national laws and regulations must be ob served.
Installing the Cabinet...............................................................................................................................3-2
Installing the Router................................................................................................................................3-2
Installing the Router on a Workbench.............................................................................................3-2
Installing the Router on a Chassis...................................................................................................3-2
4 Startup and Configuration ........................................................................................................................4-1
Introduction ·············································································································································1-1
Router Model and Structure····················································································································1-1
VPM and VCPM Module··················································································································1-8
i
1 Overview
Introduction
MSR 20 Series Routers were self-developed by our company. for use on enterprise-level networks.
Depending on the network size, MSR 20 Series Routers can be either core routers on small and
medium enterprise networks, or access routers for network branches on some large-sized enterprise
networks. Therefore, MSR 20 Series Routers are suitable for the application on the carrier-level
networks, such as telecom management networks and billing networks. MSR 20 Series Routers adopt
modular design and provide a wide range of optional smart interface cards (SICs). The MSR-20, MSR
20-21 and MSR 20-40 are available with AC-powered units.
Currently, the MSR 20 series includes the following models:
z MSR 20-20
z MSR 20-21
z MSR 20-40
Router Model and Structure
The MSR 20 Series Routers include MSR 20-20, MSR 20-21, and MSR 20-40. These three model s are
similar in chassis structure and layout. All of them can be put on the tabletop and can be mounted in
19-inch standard racks. The following subsections will give you more detail s about these three models.
z BootROM stores bootstrap.
z The memory is used to store the communication data between the system and the CPU when the
system is running.
zThe CF card is used to store the software system and configuration file. The CF card LED blinks
when the system is reading/writing data from/to the CF card. In this case, do not remove the CF
card, otherwise hardware and software damage may occur.
Other Hardware Specifications
Table 1-4 Other specifications description of MSR 20-20/20-21/20-40 Routers
Item
Dimensions (H x W x
D)
(excluding feet and
rack-mounting ear)
44.2 × 360 × 287.1 mm
(1.74 × 14.17 × 11.3
in.)
MSR 20-20
Description
MSR 20-21
Description
44.2 × 360 × 287.1 mm
(1.74 × 14.17 × 11.3
in.)
MSR 20-40
Description
44.2 × 442 × 407.1 mm
(1.74 × 17.4 × 16.02
in.)
Weight 3.4 kg (7.5 lb.) 3.4 kg (7.5 lb.) 5.4 kg (11.9 lb.)
1-2
Item
AC input
Max power 54 W 54 W 100 W
Operating temperature
Relative humidity
(noncondensing)
MSR 20-20 Router
Appearance
1) Front view
Figure 1-1 Front view of MSR 20-20 router
MSR 20-20
Description
Rated voltage: 100
VAC to 240 VAC;
50/60 Hz
0°C to 40°C (32°F to
104°F)
5% to 90% 5% to 90% 5% to 90%
MSR 20-21
Description
Rated voltage: 100
VAC to 240 VAC;
50/60 Hz
0°C to 40°C (32°F to
104°F)
MSR 20-40
Description
Rated voltage: 100
VAC to 240 VAC;
50/60 Hz
0°C to 40°C (32°F to
104°F)
(1) Power LED (PWR) (2) System LED (SYS)
(3) ESM LED (ESM)
(1) SIC slot2 (2) SIC slot1
(3) Grounding terminal (4) Power socket
(5) Power switch (6) Fixed Ethernet port0 (LAN0)
(7) Fixed Ethernet interface 1 (LAN1) (8) Console port (CON)
(9) Auxiliary port (AUX) (10) USB interface
(11) CF card LED (12) CF card interface
Panel LEDs
The following table gives the features of MSR 20-20 router LEDs:
1-3
Table 1-5 Front panel LEDs description of MSR 20-20 router
LED Description
Power LED:
PWR
SYS
ESM
ON means power is on.
OFF means power is off.
System operating LED:
Green and fast blinking means the system is booting.
Green and slow blinking means the system is operating normally.
Yellow and fast blinking means the system is malfunctioning.
Steady OFF means the system does not operate normally.
ESM module LED:
Green and slow blinking means the system is booting.
Green means ESM card is operation normally.
Yellow means ESM card is malfunctioning.
Steady OFF means no ESM card is present.
Table 1-6 Rear panel LEDs of MSR 20-20 Router
LED Description
LINK
ACT
CF
MSR 20-21 Router
Appearance
1) Front view
OFF means no link is present.
ON means a link is present.
OFF means no data is being transmitted or received.
Blinking means data is being transmitted or received.
Steady green means a CF card is present.
Green and blinking means the CF card is reading/writing data. To prevent data
corruption, do not remove the running CF card.
Steady yellow means the present CF card is malfunctioning.
Steady OFF means no CF card is present or the present CF card cannot be
identified by the system.
Figure 1-3 Front view of MSR 20-21
(1) Power LED (PWR) (2) System LED (SYS)
(3) ESM LED (ESM)
1-4
2) Rear view
Figure 1-4 Rear view of MSR 20-21
(1) SIC slot2 (2) SIC slot1
(3) Grounding terminal (4) Power socket
(5) Power switch (6) Fixed Ethernet port0 (LAN0)
(7) Fixed Ethernet port1 (LAN1) (8) Console port (CON)
(9) Auxiliary port (AUX) (10) USB interface
(11) CF card LED (12) CF card interface
(13) Fixed L2 switching port (LAN2LAN9)
Panel LEDs
The following table gives the features of MSR 20-21 router LEDs:
Table 1-7 Front panel LEDs description of MSR 20-21 router
LED Description
Power LED:
PWR
ON means power is on.
OFF means power is off.
System operating LED:
Green and fast blinking means the system is booting.
SYS
Green and slow blinking means the system is operating normally.
Yellow and fast blinking means the system is malfunctioning.
Steady OFF means the system does not operate normally.
ESM module LED:
Green and slow blinking means the system is booting.
ESM
Steady green means ESM card is operation normally.
Steady yellow means ESM card is malfunctioning.
Steady OFF means no ESM card is present.
Table 1-8 The rear panel LEDs of MSR 20-21 Router
LED Description
LINK
ACT
OFF means no link is present.
ON means a link is present.
OFF means no data is being transmitted or received.
Blinking means data is being transmitted or received.
1-5
LED Description
CF
MSR 20-40 Router
Appearance
1) Front view
Figure 1-5 Front view of MSR 20-40
Steady green means a CF card is present.
Green and blinking means the CF card is reading/writing data. To prevent data
corruption, do not remove the running CF card.
Steady yellow means the present CF card is malfunctioning.
Steady OFF means no CF card is present or the present CF card cannot be
identified by the system.
(1) Power LED (POWER) (2) System LED (SYSTEM)
(3) Console port (CONSOLE) (4) Auxiliary port (AUX)
(5) USB interface (6) CF card
(7) CF card LED (8) Power socket
(9) Power switch
2) Rear view
Figure 1-6 Rear view of MSR 20-40
(1) FE interface 0 (2) FE interface 1
(3) SIC slot1 (4) SIC slot2
(5) SIC slot3 (6) SIC slot4
(7) Grounding terminal (8) LEDs
Panel LEDs
The description of LEDs on MSR 20-40 router is as follows:
1-6
Table 1-9 Front panel LEDs description of MSR 20-40 router
LED Description
Power LED:
PWR
SYS
CF
Table 1-10 Rear panel LEDs description of MSR 20-40 router
ON means the circuit board supplies power normally.
OFF means the circuit board does not supply power.
Hardware system operation LED:
Blinking means the system is operating normally.
Steady ON or steady OFF means the system does not operate normally.
CF card LED:
Steady green means the CF card is in place, and can be identified by the router.
Blinking green means the CF card is being accessed and cannot be removed.
Steady yellow means the CF card is in place, but cannot be identified by the router.
OFF means no CF card is inserted or the CF card cannot be identified.
LED Description
LINK
ACT
ESM0 to 1
VCPM
VPM0 to 1
OFF means no link is present.
ON means a link is present.
OFF means no data is being transmitted or received.
Blinking means data is being transmitted or received.
OFF means no ESM is in the ESMx slot.
Steady green means an ESM is in the ESMx slot and operates normally.
Steady yellow means an ESM is in the ESMx slot but does not operate normally.
OFF means no VCPM is in the slot.
Steady green means a VCPM is in the slot and operates normally.
Steady yellow means a VCPM is in the slot but does not operate normally.
OFF means no VPM is in the VPMx slot.
Steady green means a VPM is in the VPMx slot and operates normally.
Steady yellow means a VPM is in the VPMx slot but does not operate normally.
Generic Modules
The MSR 20 series is available with generic modules such a s SIC interface card and ESM. For detailed
information about interface cards, refer to MSR Series Routers Interface Card and Interface Module Manual.
SIC and DSIC Interface Cards
MSR series routers adopt modular design and support a wide range of optional SIC/DSIC interface
cards, providing various interfaces, such as synchronous/asynchronous serial interface, Ethernet
interface, E1/T1, ISDN BRI/PRI, ADSL, audio interfa c e, and Layer 2 switching interface, and so on.
1-7
zFor an MSR 20-40 router, 4FSW/1FEA/1GEC/1ADSL/1ADSL-I can only be installed in Slot 2 or
Slot 4.
zCurrently, MSR 20 series routers do not support PoE and regard SIC-4FSW-POE and
DSIC-9FSW-POE (if used) as only ordinary Layer 2 switching modules.
ESM Module
z High-performance network data encryption ESM module (ESM-ANDE)
z Standard network data encryption ESM module (ESM-SNDE)
ESM module supports IPSec and by using hardware encryption expedites IP packet encryption. The
use of hardware encryption/decryption and hashing operation allows the router to encrypt p a ckets with
high performance and reliability.
The encryption card is optional. On a router installed with an encryption card, the main control board
functions to route IP packets and implement encryption-enabled VPN, while the encryption card
functions to encrypt packets.
Table 1-11 Encryption card attributes
Attribute Description
Protocol IPsec
Hardware encryption algorithm
VPM and VCPM Module
VPM (Voice Processing Module) functions to implement the encryption/decryption, EC and CNG of
voices.
VCPM (Voice Co-Processing Module) processes the voice data in combination with VPM.
z Voice co-processing module (RT-VCPM)
z 8-channel voice processing module (RT-VPM8)
z 16-channel voice processing module (RT-VPM16)
z 24-channel voice processing module (RT-VPM24)
z 32-channel voice processing module (RT-VPM32)
Installation Tools and Meters and Equipments···············································································2-3
i
2 Installation Preparations
Requirements on Environment
MSR 20 Series must be used indoors. To ensure the normal operation and prolong their service life, the
following requirements for inst allation site must be met.
Requirements on Temperature/Humidity
To ensure the normal operation and prolong their service life, certain requirement s on temperat ure and
humidity in the equipment room shall be met. If the relative humidity is too high, the insulation m aterials
in it will deteriorate easily or even lead to electric leakage. Sometimes this will result in change to the
mechanical performance of the materials and rusting of the metal compon ents. If the relative humidity is
too low, the fastening screw will become loosen due to shrinkage of the isolation spacer. In an
environment with dry climate, static electricity may be produced, putting the CMOS of the route r to risk.
High temperature is of the greatest risk: for it will significantly degrade the router’s reliability, speed up
aging process of the insulating materials, and shorten the service life of the router.
The requirements on the temperature and humidity for MSR 20 Series are shown in the following table:
Table 2-1 Temperature/humidity requirements in the equipment room
Temperature Relative Humidity
0°C to 40°C (32°F to 104°F)
Requirements on Cleanness
Dust is harmful to the safe operation of the Router. Dust on the chassis may result in static ab so rption,
thus causing poor contact of the metal connection compon ents or points. Espe cially under the condition
of low indoor humidity, dust is easier to be absorbed.
The requirements on the dust concentration and diameter are shown in the following table:
Table 2-2 Limitation on dust content in equipment room
Diameter (μm)
Concentration
(particle/m³)
1.4 × 107
5% to 90% (noncondensing)
0.5 1 3 5
7 × 105
2.4 × 105
1.3 × 105
Besides the dust specifications, the equipment room of the Router should also meet the rigorous
requirements for the content of salt, acid and sulfide. These harmful gases could accelerate the metal
erosion and aging process of some part s. The specific limit s of these harmful g ases as SO
and CI2 are given in the following table.
NH
3
2-1
, H2S, NO2,
2
Table 2-3 Harmful limits in equipment room
Gas Max (mg/m3)
SO2 0.2
H2S 0.006
NH3 0.05
CI2 0.01
Requirements on Electrostatic Discharge Prevention
Although many antistatic considerations have been given to MSR 20 Series, damage to the router’s
circuit or even the whole equipment may still happen when the static electricity exceeds the tolerance
threshold.
In the communication network to which the routers are connected, static induction mainly comes from
two aspects: external electric fields such as outdoor high voltage power line or thunder and internal
environment like flooring materials or the whole equipment structure. Thus, the following should be
considered to safeguard the equipment against ESD.
z Make sure that the equipment and the floor are well grounded.
z The equipment room is dust-proof.
z Maintain an appropriate humidity and temperature.
z Wear an ESD-preventive wrist strap and uniform when contacting the circuit board.
z Place the uninstalled circuit board on the antistatic workbench, with its face upward, or put it into
the static shielding bag.
zWhen observing or removing the uninstalled circuit board, please touch the edge of the circuit
board, and avoid contacting the devices on it.
Requirements on Electromagnetic Environments
The interference sources, no matter where they come from, af fect the routers with cap acitance couplin g,
inductance coupling, radiation of electromagnetic wave, common impedance (including the grounding
system) or conducting line (power line, signal line and transmission line etc.). So the following should be
considered:
zTake effective measures to prevent the power system from being interfered with by the power grid
system.
zUse an earthing system or lightning protection grounding different from that for the power supply
equipment and keep them as far as possible.
zKeep the router far away from the radio launcher, radar launcher, and high-frequency devices
working in high current.
zUse electromagnetic shielding when necessary.
Requirements on Preventing Lightning
Although many measures have been taken to protect MSR 20 Series from lightning, if the lightning
intensity exceeds a certain range, damage to the router may still happen. To protect the router from
lightning better, the following should be considered:
zEnsure the PGND wire of the chassis is well grounded.
2-2
z Ensure the ground point of the socket of AC power supply is well grounded.
z To enhance the lightning protection capability of the power supply, a lightning arrester could be
installed at the input end of the power supply.
zAs for the signal line outdoors to which the interface modules of MSR 20 series routers are
connected, such as ISDN line, telephone line, E1/T1 line, etc, a special lightning arrester should be
installed at the input end of the signal line to enhance the lightning protection capability.
Checking the Rack
When installing MSR 20 Series Routers, observe the following:
zThere is spacing reserved at the air inlet and outlet in the router so as to facilitate the radiation of
the router cabinet.
z Make sure that the rack has a good ventilation system.
z Make sure that the rack is sturdy enough to support the weight of the device and the installation
accessories.
zMake sure that the rack is well-grounded.
Safety Precautions
Routers play a key role in data communications network. Please pay attention to the following:
It indicates that this operation is incorrect and may seriously damage the router or
endanger the operator . Please follow the correct operation procedures for sake of safety.
It indicates that during the installation and usage of the router, the operation needs
attention. If this operation is performed incorrectly, it might affect the operation of the router.
When installing or working on the router, you are recommended to:
z Keep the router far away from the heat sources and water/liquid.
z Make sure that the router has been correctly grounded.
z Wear an ESD-preventive wris t strap in installation and maintenance, making sure that the strap
has good skin contact.
z Do not hot swap the interface modules and interface cards of the router.
z Do not hot swap any cable.
z Correctly connect the interface cable for the router. Do not connect the telephone cable (including
the ISDN cable) to the AUX port or the console port.
zUse laser with caution. Do not directly stare into apertures or fiber-optic connectors that emit laser
radiation.
zAdopt uninterrupted power supply (UPS).
Installation Tools and Meters and Equipments
Tools
z Phillips screwdriver
z Straight screwdriver
z ESD-preventive twist strap
2-3
Cables
z PGND wire and power cord
z Console cable
z Optional cables
Meters and equipment
z Hub or LAN switch
z Console terminal (it could be a PC)
z Equipment related to the selected modules
z Multimeter
MSR 20 series are not shipped with any installation tools, meters, or devices.
Installation Process·································································································································3-1
Installing the Cabinet·······························································································································3-2
Installing the Router································································································································3-2
Installing the Router on a Workbench·····························································································3-2
Installing the Router on a Chassis···································································································3-2
Installing Generic Modules······················································································································3-3
Connecting the PGND Wire····················································································································3-4
Connecting the Power Cord····················································································································3-4
Power Input and PGND···················································································································3-5
Connecting the AC-input Power Cord·····························································································3-5
Connecting the Console Terminal···········································································································3-5
Fixed Interfaces·······································································································································3-6
Connecting AUX to a Modem··········································································································3-9
Interface Card Module···························································································································3-10
Installation and Uninstall of the Slide Rail on MSR 20-40 Router ························································3-10