3Com Corporation reserves the right to revise this documentation and to make changes in content from
time to time without obligation on the part of 3Com Corporation to provide notification of such revision or
change.
3Com Corporation provides this documentation without warranty of any kind, either implied or expressed,
including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
3Com may make improvements or changes in the products or programs described in this documentation at
any time.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein
are provided to you subject to the following restricted rights:
For units of the Department of Defense:
Restricted Rights Legend: Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c) (1) (ii) for Restricted Rights in Technical Data and Computer Software Clause at
48 C.F.R. 52.227-7013.
For civilian agencies:
Restricted Rights Legend: Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph
(a) through (d) of the Commercial Computer Software – Restricted Rights Clause at 48 C.F.R. 52.227-19
and the limitations set forth in the 3Com Corporation standard commercial agreement for the software.
Unpublished rights reserved under the copyright laws of the United States.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hardcopy documentation, or on the
removable media in a directory file named LICENSE.TXT. If you are unable to locate a copy, please contact
3Com and a copy will be sent to you.
Federal Communications Commission Notice
This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case you must correct the interference
at your own expense.
Canadian Emissions Requirements
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
EMC Directive Compliance
This equipment was tested and conforms to the Council Directive 89/336/EEC for electromagnetic
compatibility. Conformity with this directive is based upon compliance with the following harmonized
standards:
EN 55022 – Limits and Methods of Measurement of Radio Interference
EN 50082-1 – Electromagnetic Compatibility Generic Immunity Standard: Residential, Commercial, and
Light Industry
Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in
which case you may be required to take adequate measures.
Compliance with this directive depends on the use of shielded cables.
Low Voltage Directive Compliance
This equipment was tested and conforms to the Council Directive 72/23/EEC for safety of electrical
equipment. Conformity with this directive is based upon compliance with the following harmonized
standard:
EN 60950 – Safety of Information Technology Equipment
ii
VCCI Class 1 Compliance
This equipment is in the 1st Class category (information equipment to be used in commercial or industrial
areas) and conforms to the standards set by the Voluntary Control Council for Interference by Information
Technology Equipment aimed at preventing radio interference in commercial or industrial areas.
Consequently, when the equipment is used in a residential area or in an adjacent area, radio interference
may be caused to radio and TV receivers, and so on.
Read the instructions for correct handling.
Fiber Cable Classification Notice
Use this equipment only with fiber cable classified by Underwriters Laboratories as to fire and smoke
characteristics in accordance with Section 770-2(b) and Section 725-2(b) of the National Electrical Code.
UK General Approval Statement
The CoreBuilder 5000 Integrated System Hub and ONline System Concentrator are manufactured to the
International Safety Standard EN 60950 and are approved in the U.K. under the General Approval Number
NS/G/12345/J/100003 for indirect connection to the public telecommunication network.
Trademarks
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries.
3Com, Boundary Routing, CardFacts, EtherLink, LANplex, LANsentry, LinkBuilder, NETBuilder, NETBuilder II,
NetFacts, Parallel Tasking, SmartAgent, TokenDisk, TokenLink, Transcend, TriChannel, and ViewBuilder are
registered trademarks of 3Com Corporation.
3TECH, CELLplex, CoreBuilder, EtherDisk, EtherLink II, FDDILink, MultiProbe, NetProbe, and ONline are
trademarks of 3Com Corporation.
3ComFacts is a service mark of 3Com Corporation.
The 3Com Multichannel Architecture Communications System is registered under U.S. Patent
Number 5,301,303.
AT&T is a registered trademark of American Telephone and Telegraph Company.
Banyan and VINES are registered trademarks of Banyan Systems Inc.
CompuServe is a registered trademark of CompuServe, Inc.
DEC, DECnet, DELNI, POLYCENTER, VAX, VT100, VT220, and the Digital logo are trademarks of Digital
Equipment Corporation.
Hayes is a registered trademark of Hayes Microcomputer Products.
OpenView is a registered trademark of Hewlett-Packard Company.
Intel is a registered trademark of Intel Corporation.
AIX, IBM, and NetView are registered trademarks of International Business Machines Corporation.
Microsoft, MS-DOS, Windows, Windows 95, and Windows NT are registered trademarks of
Microsoft Corporation.
V30 is a trademark of NEC Corporation.
NetWare and Novell are registered trademarks of Novell, Incorporated.
IPX is a trademark of Novell, Incorporated.
OSF and OSF/Motif are registered trademarks of Open Software Foundation, Inc.
ONC, OpenWindows, Solaris, Solstice, Sun, Sun Microsystems, SunNet Manager, and SunOS are trademarks
of Sun Microsystems, Inc.
iii
SPARCstation is a trademark licensed exclusively to Sun Microsystems Inc.
OPEN LOOK is a registered trademark of Unix System Laboratories, Inc.
UNIX is a registered trademark of X/Open Company, Ltd. in the United States and other countries.
Other brand and product names may be registered trademarks or trademarks of their respective holders.
iv
CONTENTS
HOWTO USE THIS GUIDE
Audience1
Structure of This Guide2
Document Conventions3
Related Documents4
DIP Switch Definition3-5
Installing the Module3-7
Configuring the Module3-10
Enable/Disable/
Shutdown Ports3-11
Set Port Redundancy3-12
Set Remote Diagnostics3-12
Enable/Disable Link Integrity3-13
Set Alert Filter3-13
Set Auto Polarity3-14
Set Port Squelch3-14
Network Selection3-15
Assigning Ports On the Module to a Network3-15
Assigning a Monitor Card to a Network3-15
Showing Module Configurations3-16
Show Module Command3-16
vi
Show Port Command3-17
Attaching the Network Monitor Card3-18
Gathering Statistics3-19
Gathering Statistics3-19
Monitoring the Network3-19
Monitor Command3-20
Show Counter Command3-21
Monitoring the Front Panel3-22
Module Status LED3-22
Port Status and Activity LEDs3-22
Verifying LEDs and the Network3-24
Using the CoreBuilder 5000 Controller Module to Verify Bi-Color LED
Operation3-25
Using the DMM to Verify Network Connections3-25
Where to Go From Here3-26
4TROUBLESHOOTING
Troubleshooting Using the Module Status LED4-2
Troubleshooting Using the Port Status LEDs4-3
Technical Assistance4-4
Where to Go From Here4-4
ASPECIFICATIONS
Electrical SpecificationsA-1
Environmental SpecificationsA-2
Mechanical SpecificationsA-2
General SpecificationsA-2
Twisted Pair Connectors and CablesA-3
Twisted Pair ConnectorsA-3
Twisted Pair CablesA-4
Connecting Twisted Pair CablesA-4
vii
BTECHNICAL SUPPORT
Online Technical ServicesB-1
World Wide Web SiteB-2
3Com Bulletin Board ServiceB-2
Access by Analog ModemB-2
Access by Digital ModemB-2
3ComFacts Automated Fax ServiceB-3
3ComForum on CompuServe Online ServiceB-3
Support From Your Network SupplierB-4
Support From 3Com CorporationB-5
Returning Products for RepairB-6
Accessing the 3Com MIBB-6
Contacting 3Com Technical PublicationsB-7
2-1 Seven Basic Network Rules2-2
2-2 LAN Product Equivalent Distances2-4
2-3 Sample Network Reorganization2-11
3-1 Quick Installation Checklist3-3
3-2 Channel Select DIP Switch Settings3-6
3-3 20/40-Port Module LED Interpretations3-24
4-1 Module Status LED Troubleshooting4-2
4-2 Port Status LED Troubleshooting4-3
xi
HOWTO USE THIS GUIDE
This guide explains how to install and operate the 3Com
CoreBuilder
throughout this guide as the 20/40-Port module). This guide also
includes information on monitoring this module using a
3Com
appendix explains cabling guidelines and options for the 20/40-Port
module.
Before installing or using the 20/40-Port module, read Chapters 1, 2,
and 3 of this guide for basic installation and operation instructions.
CoreBuilder 5000 Distributed Management Module. An
AudienceThis guide is intended for the following people at your site:
■ Network manager or administrator
■ Hardware installer
2HOWTO USE THIS GUIDE
Structure of This
Guide
This guide contains the following chapters and appendix:
Chapter 1, Introduction – Introduces the functions and features of
the CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module.
Chapter 2, Designing and Expanding the Network – Shows
possible network configurations using the CoreBuilder 5000 hub and
the CoreBuilder 5000 Ethernet 20/40-Port Module.
Chapter 3, Installing and Operating the Module – Provides
illustrated procedures for installing the 20/40-Port module into the
CoreBuilder 5000 hub. Also shows front panel LEDs and DIP switches
on the module and describes network management commands.
Chapter 4, Troubleshooting – Provides help in isolating and
correcting problems that may arise when installing or operating this
module.
Appendix A, Specifications – Provides electrical, environmental, and
mechanical specifications for the module. Provides information on RJ-45
connectors and twisted pair cables.
Appendix B, Technical Support – Lists the various methods for
contacting the 3Com technical support organization and for accessing
other product support services.
Index
Document Conventions3
Document
Conventions
The following document conventions are used in this manual:
ConventionIndicatesExample
Courier textUser inputIn the Agent Information Form,
enter MIS in the New Contact field.
System outputAfter pressing the Apply button, the
Bold command stringPath namesBefore you begin, read the
User-substituted
identifiers
Capitalized text in plain
brackets
ItalicsText emphasis,
IconNotice TypeAlerts you to...
Information noteImportant features or instructions
Keyboard entry by
the user
document titles
system displays the message
Transmitting data.
readme.txt file located in
/usr/s nm /agen ts.
Type your password and press
[ENTER].
Ensure that you press the Apply
button after you add the new
search parameters.
CautionRisk of personal safety, system damage, or loss
WarningRisk of severe personal injury
of data
4HOWTO USE THIS GUIDE
Related DocumentsThis section provides information on supporting documentation,
including:
■ 3Com Documents
■ Reference Documents
3Com DocumentsThe following documents provide additional information on 3Com
products:
CoreBuilder 5000 Integrated System Hub Installation and Operation
Guide – Provides information on the installation, operation, and
configuration of the CoreBuilder 5000 hub. This guide also describes
the principal features of the CoreBuilder 5000 Fault-Tolerant Controller
Module.
Distributed Management Module User Guide – Provides information
on the CoreBuilder 5000 Distributed Management Module’s operation,
installation, and configuration. This guide also describes the software
commands associated with the distributed management module.
Distributed Management Module Commands Guide – Describes each
management command by providing detailed information on the
command’s format, use, and description.
For a complete list of 3Com documents, contact your 3Com
representative.
Reference DocumentsThe following documents supply related background information:
Case, J., Fedor, M., Scoffstall, M., and J. Davin, The Simple Network
Management Protocol, RFC 1157, University of Tennessee at Knoxville,
Performance Systems International and the MIT Laboratory for
Computer Science, May 1990.
Rose, M., and K. McCloghrie, Structure and Identification of
Management Information for TCP/IP-based Internets, RFC 1155,
Performance Systems International and Hughes LAN Systems, May
1990.
1
INTRODUCTION
This chapter describes the 3Com CoreBuilder
10BASE-T Module (Model Number 6120M-TPP) and the 40-Port
10BASE-T Module (Model Number 6140M-TPP). For more information
on the CoreBuilder 5000 hub, refer to the CoreBuilder 5000 Integrated System Hub Installation and Operation Guide.
CoreBuilder 5000
Ethernet
20/40-Port Module
Features
The 3Com® CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module
is a port-switching module which:
■ Supports RJ-45 based 10BASE-T wiring
■ Enables users to assign a backplane segment at the port level of the
module
The CoreBuilder 5000 Ethernet 20-Port 10BASE-T Module offers a
single slot solution for networks utilizing RJ-45 connectors in their
10BASE-T installation. The CoreBuilder 5000 Ethernet 40-Port 10BASE-T
Module offers an additional 20 ports in a two slot solution for
networks with a large environment of RJ-45-based 10BASE-T wiring.
The 20/40-Port module connects up to 20 or 40 devices (PCs,
terminals, printers, modems) to the 3Com CoreBuilder 5000 hub. The
module provides 20 or 40 twisted pair Ethernet ports which may be
switched individually to any of the CoreBuilder 5000 backplane
channels or extended (isolated) segments.
The CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module provides
the following features:
■ Remote Diagnostics Mode – Checks driver and receiver integrity.
■ Private Line Card – Supports security through the private line card
(PLC). The PLC provides continuous eavesdropping and intrusion
protection without impacting network performance.
■ Two Daughter Cards – Allows you to connect network monitor
cards for network management.
■ Hot swap capability – Allows you to install or remove the module
without having to power down the hub.
■ Scalable network management architecture – Enables you to
gather Ethernet and Remote Network Monitoring (RMON) network
statistics for any of the CoreBuilder 5000 backplane segments.
Includes up to two Network Monitor Cards (NMC) per module for in
depth monitoring of the network.
In addition, both modules support Repeater Management
Information Base (MIB) statistics without the need for a network
monitor card.
The CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module provides
the following benefits:
■ Provides per-port switching to all eight of the CoreBuilder 5000
backplane segments and isolated segments. Supports up to eight
segments, simultaneously, in any combination.
■ Provides IEEE Repeater statistics gathering for monitoring of the
CoreBuilder 5000 hub’s security and network management
architecture.
■ Offers high port density at a low cost per port.
■ Supports up to 100 meters on 10BASE-T-compliant unshielded
twisted pair (UTP) wiring as well as shielded twisted pair (STP)
wiring.
■ Supports the CoreBuilder 5000 Private Line Card for private Ethernet
conversations.
■ Maintains inventory information for the 20/40-Port module in
non-volatile RAM (NVRAM). Information includes the module serial
number, power requirements, power class settings (for example,
powerup priority), and date of manufacture and a user note pad for
entering installation-specific information.
■ Supports CoreBuilder 5000 hub power management architecture
which enables administrators to prioritize the allocation of power to
modules.
1-4INTRODUCTION
Figure 1-1 illustrates the CoreBuilder 5000 Ethernet 20-Port and
40-Port 10BASE-T Modules.
RJ-45
(ports 1 to 20)
1X
2X
3X
4X
5X
6X
7X
8X
9X
10X
11X
12X
13X
14X
15X
16X
17X
18X
19X
20X
1
4
7
10
13
16
19
10BASE-T
E20PS-TP
TRAFFIC STA
MOD STA
2X
3X
4X
5X
6X
7X
8X
9X
10X
11X
12X
13X
14X
15X
16X
17X
18X
19X
20X
Module Status LED
Bi-Color Port
Status/Activity LEDs
TRAFFIC STATUS
MODULE
STATUS
1
21
4
24
7
27
10
30
13
33
16
36
19
39
21X
1X
2X
2X
22X
23X
3X
3X
24X
4X
4X
25X
5X
5X
26X
6X
6X
27X
7X
7X
28X
8X
8X
29X
9X
9X
30X
10X
10X
31X
11X
11X
12X
12X
32X
13X
33X
13X
34X
14X
14X
35X
15X
15X
16X
16X
36X
17X
17X
37X
38X
18X
18X
39X
19X
19X
40X
20X
20X
RJ-45
(ports 1 to 40)
Figure 1-1 CoreBuilder 5000 Ethernet 20-Port and 40-Port Module
This section describes a sample application for the 20-Port module.
Attaching either CoreBuilder 5000 Ethernet 10BASE-T Module directly
to the hub using an RJ-45 cable provides the following connections:
■ 20-Port Module – Provides 20 twisted pair ports
■ 40-Port Module – Provides 40 twisted pair ports
You can attach the CoreBuilder 5000 Ethernet 20-Port 10BASE-T
Module using an RJ-45 cable directly to the hub which provides
connections for the 20 twisted pair ports. The CoreBuilder 5000
Ethernet 40-Port 10BASE-T Module has the same application except the
40-Port module offers an additional 20 ports and occupies a second
slot.
20-Port module
CoreBuilder 5000 hub
RJ-45 cables
Figure 1-2 Typical 20-Port Module Application
1-6INTRODUCTION
Theory of
Operation
Where to Go From
Here
The CoreBuilder 5000 Ethernet 10BASE-T 20/40-Port Module offers a
solution for customers utilizing RJ-45 connectors in their 10BASE-T
installation.
Both modules offer:
■ Per-port switching connectivity for STP and UTP 10BASE-T networks
■ Support for network monitoring and private line cards
■ Easy configuration using the CoreBuilder 5000 Manager
■ 20 or 40 twisted pair Ethernet ports which you can switch
individually to any of the 8 CoreBuilder 5000 backplane channels or
8 extended segments in any combination of 8
Once you are familiar with the CoreBuilder 5000 Ethernet 20/40-Port
10BASE-T Module, evaluate the environment in which you plan to use
the module and go to Chapter 2. Chapter 2, Designing and Expanding
the Network, describes cabling considerations and configuration
examples specific to the 20/40-Port module in the CoreBuilder 5000
hub.
DESIGNINGAND EXPANDINGTHE
2
NETWORK
This chapter describes how to configure networks that use the
CoreBuilder 5000 hub and the CoreBuilder 5000 Ethernet 20/40-Port
10BASE-T Module.
This chapter contains the following topics:
■ Understanding General Network Configuration Rules
CAUTION: To ensure proper operation, install all equipment using only
approved cables. Refer to Appendix A, Specifications, for information
on twisted pair connector and cable requirements.
Understanding
General Network
Configuration Rules
This section describes general rules for configuring an Ethernet network
using fiber as the backbone medium, and twisted pair as the horizontal
medium. It also provides rules to ensure that your network
configuration conforms to distance limitations imposed by Ethernet and
networking equipment.
The following topics are discussed:
■ Before Configuring Your Network
■ Basic Network Rules
■ LAN Product Distances
2-2DESIGNINGAND EXPANDINGTHE NETWORK
Before Configuring
Before configuring your network, consider your:
Your Network
■ Network size from end-to-end. Is it:
■100 meters
■1000 meters
■4000 meters
■Greater than 4000 meters
■ Plans for expansion. Once the network expands beyond a certain
size, you may need to add a switch or an additional internetworking
device.
Basic Network RulesTable 2-1
■ The seven basic network rules to keep in mind when you construct
your network
■ 3Com recommendations for these rules
For hardware-specific information on the 20/40-Port module, refer to
Appendix A, Specifications.
Table 2-1 Seven Basic Network Rules
lists:
RuleDefinitionRecommendations/Notes
1If possible, use 10BASE-FB
as the backbone medium.
Use 62.5 micron cable to conform with
IEEE 10BASE-F and ANSI FDDI standards.
Use ST-type connectors.
2Wire the backbone in a star
topology for proper fault
isolation.
Make sure to lay extra fiber cables. The
extra cost is small and you need them as
your network grows.
The star topology conforms to Ethernet
and FDDI wiring. Ensure that you run at
least two FDDI fiber strands to each
backbone connection.
Understanding General Network Configuration Rules2-3
Table 2-1 Seven Basic Network Rules (continued)
RuleDefinitionRecommendations/Notes
3The maximum fiber Ethernet
network diameter is
4200 meters of fiber cable.
4Certain LAN devices on the
network shrink the
maximum Fiber Ethernet
network diameter to less
than 4200 meters.
5Assume that 1 meter of
coaxial or twisted pair cable
is equal to 1 meter of fiber
cable.
6The fiber link distances must
not exceed the limits
imposed by the optical
power budget.
7When in doubt, use a switch
or bridge.
4200 meters is the maximum distance
between any two transceivers on the
network.
4200 meters does not include the
transceiver cable (that is, drop or patch
cable) that connects a device with an
external transceiver. Transceiver cables
can extend up to 50 meters. Thus, total
network diameter can be as much as
4300 meters (4200 m + 2 * 50 m)
between any two nodes.
Many LAN products delay the signal that
travels through them. This is known as
equivalentdistance. Each microsecond
delay:
Reduces the maximum link distance
Shrinks the network diameter by
approximately 200 meters of fiber
cable
Table 2-2
3Com products.
A conservative rule. For example, the
actual equivalence is about 1.1 meters of
coaxial for each meter of fiber. For
simplicity, assume 1 meter.
For 62.5 micron cable, you can utilize up
to 4000 meters point-to-point using the
CoreBuilder 5000 or ONline fiber
modules. If you have poor quality cable or
cross several patch panels, you may have
to sacrifice some distance in cable length.
Some older Ethernet fiber optic products
are less powerful than CoreBuilder 5000
fiber module optics. If connecting to an
Ethernet fiber optic product, remember
that the least powerful device determines
the maximum point-to-point distance.
If you are not certain if you have
exceeded allowable network distances,
use a bridge to extend the network.
lists Equivalent Distances for
2-4DESIGNINGAND EXPANDINGTHE NETWORK
LAN Product
Distances
When you configure your network, each product requires a different
LAN equivalent distance. LAN equivalence is the sum of the incoming
and outgoing module port signals. 3Com product modules have
different LAN equivalent distances. Ta b le 2 -2
lists the LAN product
equivalent distances required for each LAN product.
Table 2-2 LAN Product Equivalent Distances
Equivalent
LAN Product
CoreBuilder 5000 and ONline Ethernet 10BASE-T Modules585
Incoming signal to TP port420
Outgoing signal from TP port165
CoreBuilder 5000 and ONline Ethernet 10BASE-FB Modules190
Incoming signal to fiber port140
Outgoing signal from fiber port50
ONline Ethernet FOIRL Module560
Incoming signal to fiber port330
Outgoing signal from fiber port230
ONline Ethernet Transceiver Module 0
ORnet Star Coupler (8 or 14 port)180
ONline Ethernet BNC Module900
Incoming signal to BNC port450
Outgoing signal from BNC port450
ONline Ethernet Repeater Module800
When you configure a network with unshielded twisted pair cabling to
the desk and fiber for the backbone, the following rules apply:
■ Add a bridge if you will exceed 4 full repeater hops.
■ If traffic travels into a port on any repeater-based module and out
the backplane, then the module counts as a ½-repeater hop.
■ If traffic travels into the module through one port and out another
port on the same or a different module, then the module counts as
1 full repeater hop.
■ The equivalent fiber distance for the 3Com Ethernet 10BASE-FB
Modules (see Table 2-1
■ 140 meters for signals that enter a 10BASE-FB module port at the
, Rule 4) is:
front panel.
■ 50 meters for signals that internally enter a 10BASE-FB module
through the CoreBuilder 5000 hub backplane.
■ The equivalent fiber distance for the 20/40-Port modules
(see Table 2-1
■ 420 meters for signals that enter the 20/40-Port module port at the
, Rule 4) is:
front panel.
■ 165 meters for signals that internally enter a 20/40-Port module
through the CoreBuilder 5000 hub backplane.
For each pair of 20/40-Port modules that a signal travels through,
deduct a fiber equivalent distance of 585 meters (420 m + 165 m =
585 m) from the overall allowable network diameter. You must also
deduct fiber equivalent distance if a signal enters the 20/40-Port
module through one port and exits another port of the same
20/40-Port module. The fiber equivalent distance counts as 585 meters
of fiber equivalent distance, and as a full repeater hop.
2-6DESIGNINGAND EXPANDINGTHE NETWORK
Configuration
Example of Fiber
Backbone, Twisted
Pair to-the-Desk
Fiber
backbone
1000 m
The sample configuration shown in Figure 2-1
illustrates how to
determine if the transceivers are within legal Ethernet distance limits.
The 24-gauge unshielded twisted pair cable is used to connect
10BASE-T Transceivers to the 20/40-Port modules in the hubs.
3 Determine the sum of each hub’s equivalent distance based on the
figures in Table 2-2
. For example, Hub A has an equivalent distance of
470 m. This total represents the sum of the incoming signal to the UTP
port (420 m) and the outgoing signal from the fiber port (50 m). Refer
to Figure 2-1
for details.
4 Subtract the total equivalent distance of each hub located between
transceivers A and B [inclusive (965 m)] from the maximum network
diameter (4200 m). In this case, the subtotal is 3235 m.
5 Determine the total amount of cable between transceivers A and B
(1675 m) and subtract this number from the subtotal determined in
step 4 (3235 m).
The remaining distance for legal expansion equals 1560 m.
to function properly, the fiber
equivalent distance between Transceiver A and Transceiver B must be
less than 4200 meters. As a result of the calculation above,
1560 meters remain for expansion.
This section describes:
■ Twisted Pair Backbone Configuration Rules
■ Configuration Example of Twisted Pair Backbone, Twisted
Pair-to-the-Desk
When you configure a network with unshielded twisted pair cabling to
the desk and twisted pair for the backbone, the following rules apply:
■ Add a bridge if more than eight 20/40-Port modules are serially
connected. Each bridge creates a subnetwork. Each subnetwork can
have its own 4200 meter network diameter.
■ No more than eight 20/40-Port modules can be in the path between
any two transceivers due to Ethernet's four-repeater rule.
■If traffic travels into a port on any repeater-based module and
out the backplane, the module counts as a ½-repeater hop.
■If traffic travels into the module through one port and out
another port on the same or a different module, the module
counts as 1 full repeater hop.
2-8DESIGNINGAND EXPANDINGTHE NETWORK
Configuration
Example of Twisted
Pair Backbone,
Twisted
Pair-to-the-Desk
Figure 2-2 illustrates an unshielded twisted pair network using
24-gauge cable.
B
100 m
100 m
Figure 2-2 Unshielded Twisted Pair Network
C
100 m
A
100 m
D
50 m
Although there is no fiber in the configuration illustrated in Figure 2-2,
you can calculate the fiber equivalent distance as follows:
1 Total amount of cable between workstations:
100 m + 100 m + 100 m + 100 m + 50 m = 450 m.
2 Total equivalent distance of the 20/40-Port modules:
Each hub has an equivalent distance of (420 m + 165 m) or 585 m
Four hubs with a total equivalent distance of (585 m * 4) or 2340 m
exist.
3 Total equivalent distance: 450 m + 2340 m = 2790 m.
1
Incoming signal to the UTP port on each hub = 420 m. Outgoing
signal from the UTP port on each hub = 165 m. Refer to Table 2-2
more information on LAN product equivalent distances.
Although the unshielded twisted pair network example in Figure 2-2
only uses 20/40-Port modules, it is also possible to use other 10BASE-T
modules.
1.
for
Using Patch Panels2-9
Because the total equivalent distance (2790 m) is less than
4200 meters, Figure 2-2
illustrates a legitimate configuration.
Using Patch Panels Patch panels make cable management easier when used in a
rack-installed hub. However, patch panels weaken signals that pass
through them, thereby reducing achievable link distances. 3Com
assumes the use of one patch panel in the 100 meter link distance
calculations specified in this guide. Each additional patch panel in the
link reduces the 100 meter link distance by approximately 10 meters.
Using Module
Workgroups
In the example shown in Figure 2-2
, if you use two patch panels
between the top right PC and the top right hub, you must shorten the
link distance of 100 meters to 90 meters. This is because the maximum
allowable link distance on 24-gauge wire (using 10BASE-T signaling
with two intervening patch panels) is 100 meters minus approximately
10 meters.
A patch panel installed between the bottom right PC and the bottom
left hub does not affect the link because it is only 50 meters away.
Patch panels only affect lengths greater than 90 meters.
When you set up a 20/40-Port module as a fully configured workgroup
module, you are configuring a logical network that supports up to
eight workgroups (isolated networks) per module. Because a managed
CoreBuilder 5000 hub may contain as many as 16 CoreBuilder 5000
20-Port modules or eight CoreBuilder 5000 40-Port modules, it is
possible to configure your hub with a maximum of 128 workgroups.
This section describes:
■ Workgroup Definition
■ Dividing the Network into Workgroups
Workgroup
Definition
Workgroups are individual groups set up to divide your network layout
into smaller isolated networks.
2-10DESIGNINGAND EXPANDINGTHE NETWORK
Workgroups:
■ Enable administrators to have more flexibility in organizing their
network.
■ Decrease the amount of traffic on the backplane segments of the
hubs in which the workgroups reside.
By creating module workgroup networks instead of separate backplane
segment networks, you can configure a maximum of 128 workgroups
per hub using little or no backplane traffic.
Although the CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module
has access to eight backplane and eight isolated segments, the module
only supports per-port switching to eight segments simultaneously.
Dividing the Network
into Workgroups
The following example shows how workgroups help administrators to
efficiently organize users in their network.
Workgroup Example
Network administrator Jane Smith plans to reorganize the development
and support organizations in her company by dividing each department
within those organizations into separate workgroups. Currently, each
organization is connected to separate backplane segments (Figure 2-3
To divide the sample network into workgroups, Smith works as follows:
1 After studying each department’s needs, Smith decides to:
■Create separate workgroups for each department within the two
organizations
■Connect the workgroups to each other through an internal
bridge
Table 2-3
describes the reorganization of each department.
Table 2-3 Sample Network Reorganization
Module
Ethernet
Department
Engineering
Department
Technical
Support
Marketing20-Port1WG42 to 20
Technical
Publications
2 As Ta b le 2 - 3
Module Type
20-Port3WG21 to 9
20-Port6WG31 to 18
20-Port8WG11 to 7
indicates, Smith assigns four organizations within her
Slot step
next
Workgroup
step next
company into separate workgroup numbers (WG1 to WG4). The
workgroups can share resources and communicate with each other
without using the hub backplane. Figure 2-4
illustrates each workgroup
configuration.
Ports Used
2-12DESIGNINGAND EXPANDINGTHE NETWORK
Hub C
BR
Slot 4
1
2
3
4
5
WG2
6
7
8
9
10
WG4
KEY
WG = Module Workgroup Network (where x is the workgroup number)
BR = Internal Bridge
= Port allocated to internal bridge
11
12
13
14
15
16
17
18
19
20
Slot 1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Slot 3 Slot 6
WG3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
WG1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Slot 8
= Workgroup
Figure 2-4 20-Port Module Workgroup Port Allocation
To enable all of the workgroups to communicate with other networks,
administrator Smith must connect at least one port per workgroup to
the bridge (see Figure 2-4
).
Setting Redundant Links2-13
By dividing the network into workgroups, Smith:
■Increases the available number of backplane resources
■Decreases overall backplane traffic
Setting Redundant
Links
3 In Figure 2-4
, Smith configures four separate workgroups (WG1 to
WG4) and connects the workgroups to each other using an internal
bridge module (such as the CoreBuilder 5000 Multiprotocol Switching
Module).
The advantages of the configuration in Figure 2-4
■Networks configured as module workgroups provide greater
include:
network capacity (8 backplane networks and 128 module
workgroup networks)
■Network configuration is more flexible because workgroups can
communicate with other networks
■Less backplane traffic because communication between each
department is isolated from the hub backplane
If Smith configured each workgroup on separate backplane segment
networks instead of separate module workgroup networks, 6 of the
hub’s 8 backplane segments would have been isolated from the rest of
the network.
When you set up a redundant twisted pair link between ports on
CoreBuilder 5000 hubs, you prevent a network failure. Figure 2-5
shows two examples of a redundant configuration.
It is also possible to enable redundancy between ONline modules in a
CoreBuilder 5000 hub.
2-14DESIGNINGAND EXPANDINGTHE NETWORK
CoreBuilder 5000 hub
40-Port
module
Redundancy set up between two
ports on the same module
Figure 2-5 Redundant Twisted Pair Configuration
RJ-45
Twisted pair cable
CoreBuilder 5000 hub
20-Port
module
Redundancy set up between two
ports on different modules
Setting Redundancy Between Two Ports on One 40-Port Module
To set link redundancy between two ports on one 40-Port module:
1 To connect two links to two ports on the module using the SET PORT
2 Specify the primary link port and the backup link port.
For example, if you set up a redundant link using the following
command:
SET PORT 8.5 MODE REDUNDANT 8.7
Port 5 in slot 8 becomes the primary link and port 7 in slot 8 becomes
the backup link.
Setting Redundant Links2-15
Setting Redundancy Between Ports On Two 20/40-Port Modules
To set link redundancy between one 20-Port and one 40-Port module:
1 To connect two links to two ports between the modules using the SET
PORT {slot.port} MODE REDUNDANT {slot.port} network management
command.
2 Specify the primary link port and the backup link port.
For example, if you set up a redundant link using the following
command:
SET PORT 12.4 MODE REDUNDANT 8.9
Port 4 in slot 12 becomes the primary link and port 9 in slot 8 becomes
the backup link.
CAUTION: Setting redundancy on the 20/40-Port module is a
management module software function. Consequently, a network loop
could occur if the module is set to redundant mode and it is powered
off and then on without a 3Com distributed management module in
the hub.
Once you configure redundancy:
1 A switchover to the backup link occurs under two conditions:
■Link failure
■Port partition
2 Once the switchover occurs and the backup link becomes operational,
the system performs a switchover back to the primary link automatically
once the problem is resolved.
Although you can configure redundancy between two ports on a single
module, you should configure redundancy between two ports on two
different modules. This provides additional protection if, for example,
one of the modules becomes inoperative.
Refer to the CoreBuilder 5000 Distributed Management Module User
Guide for more information on setting redundancy between
20/40-Port module ports.
2-16DESIGNINGAND EXPANDINGTHE NETWORK
Where to Go From
Here
Once you complete this chapter, go to Chapter 3. Chapter 3, Installing
and Operating the Module, describes installation procedures and
explains how to set the DIP switches, configure the module through
network management, and monitor the front panel using the LEDs.
INSTALLINGAND OPERATINGTHE
3
MODULE
This chapter describes the installation of the CoreBuilder 5000
Ethernet 20/40-Port 10BASE-T Module.
A module reference card for the 20-Port module (Document
Number 17-00542) or a 40-Port module (Document Number 17-00523)
lists the DIP switch settings, 20/40-Port module management
commands, LED indicators, and other module information. Store the
card in the CoreBuilder 5000 reference binder in the Reference Card
area.
This chapter contains the following topics:
■ Precautionary Procedures
■ Unpacking Procedures
■ Quick Installation
■ Setting DIP Switches
■ Installing the Module
■ Configuring the Module
■ Showing Module Configurations
■ Attaching the Network Monitor Card
■ Gathering Statistics
■ Monitoring the Front Panel
■ Verifying LEDs and the Network
Read the precautionary procedures before unpacking the module.
3-2INSTALLINGAND OPERATINGTHE MODULE
Precautionary
Procedures
Unpacking
Procedures
Electrostatic discharge (ESD) can damage static-sensitive devices on
circuit boards. Follow these precautions when you handle the
20/40-Port module.
CAUTION: Do not remove the board from its antistatic shielding bag
until you are ready to inspect or install it.
CAUTION: Handle the board by the faceplate only.
Use one of the following proper grounding techniques when you install
the 20/40-Port module:
■ Use a foot strap and grounded mat or wear a grounded static
discharge wrist strap
■ Touch the grounded rack or other source of ground just before you
handle the module
To unpack the 20/40-Port module:
1 Verify that the 20-Port module (Model Number 6120M-TPP) is the
model you ordered by checking the Model Number listed on the side of
the shipping carton. Repeat this step for the 40-Port module (Model
Number 6140M-TPP).
Note that the product model number printed on the shipping box
differs from the model number on the product. The model number on
the shipping box contains the prefix ’3C9’.
2 Remove the 20/40-Port module, in its antistatic bag, from the shipping
carton.
3 Remove the module from the antistatic shielding bag and inspect it for
damage.
Always handle the 20/40-Port module by the faceplate, being careful
not to touch the components. If the module appears to be damaged,
return it to the antistatic shielding bag, repack it in the shipping carton,
and contact your local supplier.
Keep the shipping carton and antistatic shielding bag in which your
module was shipped for future storage or shipment.
Quick Installation3-3
Record the serial number of your 20/40-Port module. The Hub Planning
Chart, located in the CoreBuilder 5000 reference binder, and the
module Planning Chart supplied with your module, are provided for this
purpose.
Quick Installation Table 3-1 outlines the steps for the installation of your module. If you
are familiar with installing CoreBuilder 5000 modules, use this table as
a checklist. Otherwise, consult the remainder of this chapter.
Table 3-1 Quick Installation Checklist
StepProcedureChapter/Section
1Verify that your network complies with the
basic rules for network design.
2Unpack the module.Chapter 3, Unpacking
3Configure the DIP switch settings. If you
have a network management module
installed in the hub, configure the module
using the management commands
described later in this chapter.
4Enter the SHOW POWER1 command at the
5Insert a 20-Port module into one open slot
6Establish connections from the 20/40-Port
7Verify LED status for normal operation.Chapter 3, Verifying LEDs
1
Refer to the CoreBuilder 5000 Integrated System Hub Installation and Operation Guide for
command line of the terminal. This
command displays current power
requirements for the hub.
or insert a 40-Port module into two
adjacent slots in the hub. Fasten the ejectors
and tighten the faceplate screws.
module to devices using the appropriate
connectors and cabling.
details on hub power requirements.
Chapter 2, Designing and
Expanding the Network
Procedures
Chapter 3, Setting DIP
Switches or Configuring
the Module
Chapter 3, Installing the
Module
Chapter 3, Installing the
Module
Chapter 3, Installing the
Module
and the Network
For information about potential problems, consult the troubleshooting
techniques in Chapter 4
.
3-4INSTALLINGAND OPERATINGTHE MODULE
Setting DIP
Switches
If you are using a management module and do not plan to use the DIP
configuration command, skip this section and proceed to Installing the
Module on page 3-7.
The CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module has an
8-position DIP switch.
Using DIP SwitchesUse the DIP switch to:
■ Select a network for all ports on the 20-Port module or 40-Port
module
■ Configure all 20 or 40 ports of the module into one workgroup or
You cannot assign ports to different networks using the DIP switches
on the 20/40-Port module. You must use network management
commands.
Use network management commands, rather than the DIP switches, to
configure the module. All of the DIP switch settings on the 20/40-Port
module are ignored if an appropriate CoreBuilder 5000 Distributed
Management Module (DMM Version v2.0 or later, for example) is
already installed in the hub.
Setting the DIP
Switches
To set the module to access the DIP switch settings when using a
management module, issue the SET DEVI CE DIP_CONFIGURATION
command from the management module.
If you do not have a CoreBuilder 5000 Distributed Management
Module installed in your hub, your hub configuration defaults to the
DIP switch settings on the module.
Setting DIP Switches3-5
Figure 3-1 shows the DIP switch locations on the module.
12345678
DIP switches
Off
12345678
0
1
On
Setting s
CH SEL 0
CH SEL 1
CH SEL 2
ISOLATE
NVRAM
NOT USED
NOT USED
NOT USED
Backplane DIN
connector
Figure 3-1 20/40-Port Module and DIP Switch Location
DIP Switch DefinitionTable 3-2 briefly describes the DIP switch settings. Each DIP switch
function is defined in Configuring the Module
Table 3-2
■ Switches 1 through 4 enable you to configure all ports for one of
lists DIP Switches 1 through 4.
on page 3-10.
the backplane segments (Ethernet 1 to Ethernet 8) or as a
workgroup (Isolate_1).
■ DIP Switch 5 enables you to switch between Non-volatile RAM
By default, Switch 5 is set to NVRAM. When enabled, settings stored in NVRAM take
precedence over DIP Switch settings 4 through 1.
The DIP switch legend on the module refers to the backplane
connection as the channel selection (CH SEL). The channel setting and
the network setting are the same. Ports set to the same network
communicate with each other. If the switch labeled ISOLATE is ON, it
sets the module to Isolated_1.
Switch Settings
Switch 4Switch 3Switch 2Switch 1
1
When the 20/40-Port module is first installed, the hub checks for
configuration settings in the DMM.
If:
The hub is unmanaged, then the 20/40-Port module checks for
configuration settings stored in NVRAM
There are no configuration settings in NVRAM or DIP Switch 5 is set to
DIP-switch controlled configuration, the 20/40-Port module checks the
DIP switches for configuration information
Installing the Module3-7
Installing the
Module
You do not need to power off the CoreBuilder 5000 hub to installor
removethe 20/40-Port module. You can insert the module while the
hub is operating (this is called a hot swap).
To install the 20/40-Port module:
1 Use one of the following proper grounding techniques when you install
the 20/40-Port module:
■Properly ground yourself prior to handling the 20/40-Port
module.
■Attach a static wrist guard to yourself or touch a grounded static
mat prior to handling the 20/40-Port module.
2 Configure the 20/40-Port module:
■If you plan to install the 20/40-Port module in a managed hub
(for example, DMM Version v2.0 or later), go to step 3 to
complete the installation. To configure the appropriate settings,
go to Configuring the Module
■If you plan to insert the 20/40-Port module in an unmanaged
on page 3-10.
hub, configure the DIP switch settings on the module to the
desired settings (see Setting DIP Switches
on page 3-4 and go to
step 4.
3 To determine if the hub has enough power for the new module, from
the DMM command line, enter the SHOW POWER BUDGET command.
Refer to Appendix A, Electrical Specifications
, for detail on power
requirements for each of the specified watts ranges.
Refer to the Distributed Management Module Commands Guide for
information on the SHOW POWER BUDGET command.
4 Locate an open slot in the hub. You need:
■One slot for the 20-Port module
■Two slots for the 40-Port module
Remove the appropriate number of blank panels on the hub to expose
a slot for the module.
5 Insert the module into the board guides at the top and bottom of the
slot and slide it into the hub by pressing firmly at the top and bottom
of the faceplate. Figure 3-2
shows the installation of the module.
3-8INSTALLINGAND OPERATINGTHE MODULE
Figure 3-2 Installing a CoreBuilder 5000 Module
Installing the Module3-9
6 Close the 20/40-Port module ejectors (Figure 3-3).
Open ed
Figure 3-3 Opened and Closed Module Ejectors
Clos ed
7 Fasten the spring-loaded screws on the front of the 20/40-Port module
faceplate to the hub using your fingers (do not overtighten).
8 Attach a twisted pair cable to the RJ-45 connectors on the front of the
module (Figure 3-4
).
3-10INSTALLINGAND OPERATINGTHE MODULE
CoreBuilder 5000 hub
TRAFFIC STA
MOD STA
1
4
7
10
13
16
19
1X
2X
2X
3X
10X
11X
12X
13X
14X
15X
18X
19X
20X
4X
5X
6X
7X
8X
9X
16X
17X
3X
4X
5X
6X
7X
8X
9X
10X
11X
12X
13X
14X
15X
16X
17X
18X
19X
10BASE-T
E20PS-TP
RJ-45 connector
20X
2X
2X
2X
3X
3X
3X
4X
4X
4X
5X
5X
5X
6X
6X
6X
7X
7X
7X
8X
8X
8X
9X
9X
9X
10X
10X
10X
11X
11X
11X
12X
12X
12X
13X
13X
13X
14X
14X
14X
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16X
16X
16X
17X
17X
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18X
18X
18X
19X
19X
19X
20X
20X
20X
Configuring the
Module
Figure 3-4 20-Port Module Cable Connection
This section describes how to configure the module using network
management commands.
The CoreBuilder 5000 Distributed Management Module (DMM)
provides network management for the CoreBuilder 5000 hub and its
modules. Use network management commands, rather than the DIP
switches, to configure the module. All of the DIP switch settings on the
20/40-Port module are ignored if an appropriate CoreBuilder 5000
Distributed Management Module (DMM Version v2.0 or later) is already
installed in the hub.
Configuring the Module3-11
Do not manage (get statistics or configure) this module from a slave
management module.
If network management is present when you first install the module,
the network defaults to isolated mode and the ports are automatically
disabled (so that users cannot join the network undetected by network
management). Therefore, you must enable the ports you wish to use
and set the module ports to the appropriate network using
management commands.
Use network management commands to configure the following
20/40-Port module features:
■ Enable/Disable/ Shutdown Ports
■ Set Port Redundancy
■ Set Remote Diagnostics
■ Enable/Disable Link Integrity
■ Set Alert Filter
Enable/Disable/
Shutdown Ports
■ Set Auto Polarity
■ Set Port Squelch
■ Network Selection
For additional information on network management commands refer to
the CoreBuilder 5000 Distributed Management Module Commands
Guide.
This command allows you to enable, disable, and shutdown each port
on the 20/40-Port module.
When a port is set to:
■ Enable – It transmits to and receives data from the network to
which the port is assigned.
■ Disable – It does not transmit or receive data. (Link Integrity is
unaffected.)
■ Shutdown – It turns off link integrity and the transmitter. The port
responds with status OFF at the terminal.
3-12INSTALLINGAND OPERATINGTHE MODULE
Use the following command to enable, disable, or shutdown a port:
SET PORT{
slot .por t
{
slot
}MODE{disa ble}
.all}{enab le}
{shutdown}
Set Port RedundancyThis command allows you to set redundancy between ports. When
you set two ports redundant to each other, the secondary port takes
over if the primary port fails.
Use the following command to set redundancy between ports:
SET PORT {
slot.port
} MODE {redundant} {
{non -red un dant }
slot.p or t
}
Refer to the section in Chapter 2, Setting Redundant Links, for an
example of port redundancy.
Set Remote
Diagnostics
On the 20/40-Port module, a port you configure for Remote
Diagnostics will only transmit Link Integrity if it receives Link Integrity.
This allows the 20/40-Port module’s Remote Diagnostic feature to be
used in a redundant configuration to provide even more fault
tolerance (Figure 3-5
).
ONline or CoreBuilder 5000 hub
Primary
port
Backup
port
transmit
receive
transmit
receive
CoreBuilder 5000 hub
receive
transmit
receive
transmit
Diagnostic
20/40-Port
Remote
Remote
Diagnostic
20/40-Port
Figure 3-5 Remote Diagnostics Example
For example, if the primary port’s transmit link fails, the remote
diagnostic port on the 20/40-Port module will stop transmitting Link
Integrity. The primary port will then sense the link failure and switch
over to the backup port.
Configuring the Module3-13
Use the following command to set remote diagnostics:
Enable/Disable Link
Integrity
SET PORT {
slot.port
} MODE {REMOTE_DIAGNOSTICS} {
{NON _REM OT E_DI AGN OSTI CS }
slot.port
}
The last variable, slot.port, in the command above is optional. When
Remote Diagnostic mode is enabled, it is referred to as a buddy port.
This command allows you to enable or disable Link Integrity for all
ports on the 20/40-Port module in networks that comply with the
10BASE-T standard.
You should:
■ Disable Link Integrity only when connecting to older equipment
that does not comply with the 10BASE-T standard.
■ Enable Link Integrity for all ports on your 10BASE-T module. You
must enable link integrity at one end of the connection.
Use the following command to enable or disable link integrity for each
port on the module:
SET PORT {
slot.port
{
slot.
all}{disabl e}
} LINK_INTE GRIT Y {enable }
Set Alert FilterThis command allows you to override the PORT FILTER feature on a
port-by-port basis. The Port Filter feature enables or disables the DMM
delivery of port up and port down traps. You can use this command to
continue to monitor port status on crucial ports (file servers, for
example), while alerts from other ports are disabled.
Configure Set Alert Filter to:
■ Enable – To use the Port Alert filtering feature.
■ Disable – To cause all port up and port down alerts to display.
Use the following command to enable or disable the port up and port
down alerts for a port:
SET PORT{
slot .por t
{
slot.
all}{ena ble}
} ALERT_FI LT ER {disa ble}
3-14INSTALLINGAND OPERATINGTHE MODULE
The following output is an example of the SET PORT ALERT_FILTER
command issued for port 1 of a module in slot 1:
CB5000> set port 1.1 a lert_filter disable [ ENTER]
Port 01 .01 Alert Filter set to DISABLE.
The SET ALERT PORT_UP_DOWN FILTER command should be set
before you use SET ALERT FILTER command.
For more information on this command, refer to the Distributed
Management Module Commands Guide.
Set Auto PolarityThis command enables the 20/40-Port module to automatically switch
the polarity of twisted pair cabling. If, for instance, you erroneously
reverse the polarity of some twisted pair cabling while assembling it,
Auto Polarity enables you to automatically detect this problem and
reverse the polarity.
Use the following command to enable Auto Polarity for a port:
SET PORT{
slot.port
{
slot.
all}{enable}
} AUTO_POLARITY {disable}
Set Port SquelchThis command allows you to establish the squelch level as either
normal (high) or low (sensitive) for ports on Ethernet 10BASE-T
modules. The squelch level is factory set to ''normal'' to conform to the
10BASE-T standard.
longer distances. Increases the achievable link distance (with the
added risk of losing packets to impulse noise).
■ Normal setting – Allows ports to receive signals compliant with the
10BASE-T standard.
Use the following command to set Squelch Mode for a port:
SET PORT{
slot.port
{
slot.
all}{low}
} SQUELCH {normal}
Configuring the Module3-15
Network SelectionThis command provides port-level configuration flexibility using the
CoreBuilder 5000 hub's unique architecture. You can assign ports
collectively or individually, to any of 8 backplane segments or any of
the 8 isolated segments. Supports up to 8 segments simultaneously, in
any combination. Refer to the CoreBuilder 5000 Integrated System Hub Installation and Operation Guide, Chapter 1, for a complete
discussion of the CoreBuilder 5000 hub architecture.
The DIP switch settings on the module refer to the backplane
connection as the “channel” selection (CH SEL). The channel setting
and the network setting are the same.
Assigning Ports On the Module to a Network
Use the DIP switch settings on the 20/40-Port module to assign all
ports (collectively) on the module to network 1 through 8 or to an
extended segment. Network management, however, lets you assign
one or more ports to a network.
Use the following command to assign a port to a network:
SET PORT{
slot.port
{
slot.
all}{isolated_1..._8}
} NETWORK{ethernet_1..._8}
Use this command to assign users to backplane segments or isolated
segments (workgroups). For instance, to create a module segment
workgroup, you must assign all of the users in the workgroup to one
isolated network (for example, ISOLATED_1).
For more information on workgroups, refer to the section in Chapter 2,
''Module Workgroups''.
Assigning a Monitor Card to a Network
If you have a CoreBuilder 5000 Ethernet Network Monitor Card or
Private Line Card installed on this module, network management also
enables you to assign the monitor card to a network. The
CoreBuilder 5000 20/40-Port Module supports up to 2 daughter cards.
You can assign the daughter cards to any of the 8 backplane segments,
whether or not any of the ports are assigned to that segment. You can
also assign daughter cards to an isolated segment.
3-16INSTALLINGAND OPERATINGTHE MODULE
Use the following command to assign a monitor card to a network:
Showing Module
Configurations
Show Module
Command
SET MODULE{
slot.subslot
}NETW ORK{ethe rn et_1. .. _8}
{isola te d_1. .. _8}
The CoreBuilder 5000 Ethernet Network Monitor Card is configured as
subslot 2 or 3 on the 20/40-Port module. The default, subslot 1, refers
to the 20/40-Port module.
You cannot attach an Ethernet Private Line Card to an isolated network.
You can display status information about the 20/40-Port module using
the following network management commands:
■ SHOW MODULE
■ SHOW MODULE VERBOSE
■ SHOW PORT
■ SHOW PORT VERBOSE
This command enables you to display both brief and verbose
information about a particular module.
Use the following command to display module information:
SHOW MODULE{
slot.subslot
{
slot.
all}{no_ve rb ose}
}{ve rbos e}
The following output is an example of the SHOW MODULE VERBOSE
command issued for a 20-Port module installed in slot 10:
CB5000> sho w module 10 .1 verbos e [ENTER]
Slot Module Version N etwork G eneral Inf ormation
6120M- TPP: CB500 0 Ethernet 2 0-Port 10 BASE-T Modul e
Boot Ve rsion: 1.00
Non-Volatil e DIP Sett ing: EN ABLED
Showing Module Configurations3-17
Show Port CommandThis command enables users to display brief and verbose information
on both individual ports and all ports collectively.
Use the following syntax to display port information:
SHOW PORT{
slot.port
{
slot.
all}{no_v erbos e}
}{ve rbos e}
The following output is an example of the SHOW PORT ALL VERBOSE
command issued for a 20-Port module installed in slot 4 (only the
output for ports 1, 2, and 3 are shown):
CB5000> sho w port 4.al l verbose [ENTER]
Port Di splay for Module 6120M -TPP :
Port Mode StatusNetworkGeneral Information
-------------------------------------------
04.01 E NABLED OK AYETHERNET_2
Port Al ert Filter :ENABLED
Port Co nnector:RJ-45
Networ k Dip Setti ng:ETHERNE T_1
Link In tegrity:ENABLED
Auto Po larity:ENABLED
04.02 E NABLED OK AYET HERNET_2
Port Al ert Filter :ENABLED
Port Co nnector:RJ-45
Networ k Dip Setti ng:ETHERNE T_1
Link In tegrity:ENABLED
Auto Po larity:DISABLE D
04.03 E NABLED OK AYET HERNET_5
Port Al ert Filter :ENABLED
Port Co nnector:RJ-45
Networ k Dip Setti ng:ETHERNE T_1
Link In tegrity:ENABLED
Auto Po larity:ENABLED
3-18INSTALLINGAND OPERATINGTHE MODULE
Attaching the
Network Monitor
Card
To monitor Ethernet and RMON statistics on your 20/40-Port module,
you must attach the CoreBuilder 5000 Ethernet Network Monitor Card
(ENMC) to the network you wish to monitor. The ENMC enables you to
individually select and monitor each backplane segment of your
CoreBuilder 5000 hub.
Figure 3-6
provides a component side view of the 20/40-Port module
with the network monitor card orientation on the module. For details
on the installation, refer to the documentation that accompanies the
CoreBuilder 5000 Ethernet Network Monitor Card.
Screws
Standoffs
Monitor card
NMC
connector
Figure 3-6 Attaching the CoreBuilder 5000 Ethernet Monitor Card
Gathering Statistics3-19
Gathering StatisticsThis section describes the following capabilities of the 20/40-Port
module:
■ Gathering Statistics
■ Monitoring the Network
Gathering StatisticsThe 20/40-Port module gathers repeater statistics without the use of a
network monitor card. These repeater statistics include:
■ Network
■ Module
■ Port
The 20/40-Port module gathers repeater statistics for each port (for
example, collision, partition, late collision, data rate mismatch, and
short event statistics).
Unlike repeater statistics, Ethernet and RMON statistics are only
available when a Network Monitor Card is defined.
Monitoring the
Network
It is possible to install the monitor card on either the 20/40-Port
module or the Distributed Management Module for Ethernet
(DMM-EC). For more information on the DMM, refer to the Distributed
Management Module User Guide.
The CoreBuilder 5000 Ethernet Network Monitor Card does not provide
per-port statistics for ONline modules when it is installed on the
20/40-Port module. If, however, the card is installed on the DMM, it is
possible to collect per-port statistics for ONline modules.
The 20/40-Port module supports two daughter cards. You may assign
these cards to any of the eight networks (isolated or non-isolated
segments). The ability to support two cards provides greater flexibility in
both workgroup creation and module configuration.
Once the monitor card is attached to the 20/40-Port module, you may
monitor the network using the following commands:
■ Monitor
■ Show Counter
3-20INSTALLINGAND OPERATINGTHE MODULE
Monitor Command
This command enables you to monitor each network (individually) by
specifying the backplane segment, isolated or non-isolated, to which
your ports are configured.
Use the following command to monitor a network:
MONI TOR {mm:s s}{ ETH ERNE T}{eth er net_1 .. ._ 8}
The system-specified range of time allotted for monitoring the network
is 00 to 30 (minutes) and 05 to 59 (seconds). Use these ranges when
specifying a length of time to monitor your network.
The following output is an example of the MONITOR ETHERNET
command for a 20/40-Port module assigned to network Ethernet_1.
This example monitors ethernet_1 every 10 seconds.
{isola ted _1 ..._ 8}
{REPEA TER }
{RMO N}
CB5000 > monitor 0 0:10 ethernet et hernet_1 [ENTER]
Ethernet Statistics for ETHERNET_1
----------------------------------------------------------- Cumulative Last Time Interval
----------------------------------------------------------FCS Err ors00
SQE Test Errors00
Alignm ent Errors00
Carrie r Sense Errors00
Frame Too Lo ng00
Deferred Transmissions00
Late Co llisions00
Excess ive Collis ions00
Single Coll ision Fram es00
Multip le Collisi on Frames00
Intern al MAC Receive Err ors00
Intern al MAC Tran smit Errors00
Display wil l refresh e very 10 seconds.
Press C TRL-C to exit.
Gathering Statistics3-21
Show Counter Command
This command provides you with detailed information on Ethernet and
RMON statistics. The Ethernet and RMON statistics-gathering requires a
network monitor card.
Use the following command to gather Ethernet and RMON statistics:
SHOW COUNTER{ETHERNET} {ethernet_1..._8}
{RMO N}
Use the following command to view statistics on an isolated network:
SHOW COUNTE R {REPEATE R} {isolated_x} {m odule}
Use the following command to show network, module, and port-level
repeater statistics:
SHOW COUNTE R{RE PEAT ER}{e ther net_ 1... _8}
{isola ted_ 1... _8}
SHOW COUNTE R{RE PEAT ER}{
SHOW COUNTE R{RE PEAT ER}{
module
port
}{
}{
slot
slot .port
}
}
Both the Monitor and Show Counter commands provide information
for ongoing network statistics. The Monitor command displays
network statistics periodically at the time interval you specify in the
command. The Show Counter command enables you to display all
statistics, at one time, since the last clear counter command.
The following example illustrates RMON statistics:
CB5000 > show coun ter rmon hos ts ethern et_1 [ENTER]
RMON Ho sts Table for Host Addr ess 08-00 -19-A4-B3 on Port 5.12
------ --------- -------- -------------------- -------- --------- Receiv ed Packets24000
Receiv ed Octets285000
Transm itted Pack ets1200
Transmitted Octets75000
Transmitted Errors124
Transmitted Broadcas t Packets 150
Transmitted Multicas t Packets 280
3-22INSTALLINGAND OPERATINGTHE MODULE
For more information on Ethernet, RMON, and repeater statistics, refer
to the CoreBuilder 5000 Distributed Management Module Commands Guide.
Monitoring the
Front Panel
Use the LEDs on the front panel of the 20/40-Port module to monitor
the status of each port. The 20/40-Port module has one Module Status
LED and 20 or 40 port activity and status LEDs.
Module Status LEDA single LED located at the top left of the faceplate indicates the status
of the module (see Figure 3-7).
Port Status and
Activity LEDs
The 20/40-Port module has one bi-color LED for each port. This LED is
capable of displaying the following two colors:
■ Green – Displays port status information
■ Yellow – Displays port traffic information
The LEDs are triple-stacked to maximize the capacity of port
connections on the front panel.
Figure 3-7
of a port as described in Table 3-3
shows the location of the LEDs. Each LED indicates the state
.
Monitoring the Front Panel3-23
TRAFFIC STATUS
MODULE
STATUS
1
21
4
24
7
27
10
30
13
33
16
36
19
39
21X
1X
2X
2X
22X
23X
3X
3X
24X
4X
4X
25X
5X
5X
26X
6X
6X
27X
7X
7X
28X
8X
8X
29X
9X
9X
30X
10X
10X
31X
11X
11X
12X
12X
32X
13X
33X
13X
34X
14X
14X
35X
15X
15X
16X
16X
36X
17X
17X
37X
38X
18X
18X
39X
19X
19X
40X
20X
20X
1X
2X
3X
4X
5X
6X
7X
8X
9X
10X
11X
12X
13X
14X
15X
16X
17X
18X
19X
20X
1
4
7
10
13
16
19
10BASE-T
E20PS-TP
TRAFFIC STA
MOD STA
Module Status LED
2X
3X
4X
5X
6X
7X
8X
9X
10X
11X
12X
13X
14X
15X
16X
17X
18X
19X
20X
Bi-Color Port
Status/Activity LEDs
Figure 3-7 20-Port and 40-Port Module Faceplate
3-24INSTALLINGAND OPERATINGTHE MODULE
Table 3-3 20/40-Port Module LED Interpretations
LED NameColorStateIndicates
Module StatusgreenOffNo power to hub or insufficient
Port
Activity/Status
(Ports 1 to 20)
(Ports 21 to 40)
power in the hub to support this
module.
Software download to the 20/40-Port
module in progress.
BlinkingOne of the daughter cards failed
module diagnostics.
OnModule OK.
green OnPort enabled and link OK or Link
Integrity disabled.
1 blinkLink failure on the port.
2 blinksPort partitioned.
OffPort disabled.
yellowOffNo packets are received on the ports.
OnConstant traffic activity on port.
Software download to the 20/40-Port
module in progress.
BlinkingNormal activity on the port.
Verifying LEDs and
the Network
This section describes LED and Network verification for the 20/40-Port
module, including:
■ Using the CoreBuilder 5000 Controller Module to Verify Bi-Color
LED Operation
■ Using the DMM to Verify Network Connections
For more information on the DMM, refer to the Distributed
Management Module User Guide.
Verifying LEDs and the Network3-25
Using the
CoreBuilder 5000
Controller Module
to Verify Bi-Color LED
Operation
Using the DMM to
Verify Network
Connections
The 3Com CoreBuilder 5000 hub's controller module is equipped with
a LED Test button on the front panel. Use this button to verify LED
operation.
When you press the LED test button:
1 The module initiates a test to all modules in the hub. All LEDs should
respond by lighting continuously for approximately 5 seconds.
2 During this time period, the LEDs should alternate between green and
yellow about every ½ second. Any LED that does not light is defective.
The LED test does not disrupt network operation.
During a software download to the 20/40-Port module, the Module
Status LED, on the module, is off and all of the other port LEDs are
illuminated solid yellow until the download process is complete.
The Distributed Management Module enables you to verify each
network connection (both active and isolated) for all CoreBuilder 5000
modules and monitor cards installed in your hub.
To initiate the verification process:
1 Press the Display Control Toggle button on the front of the DMM.
2 Observe the DMM sequentially cycle through each network connection
(Ethernet 1-8 or Isolated 1-8).
3 Each status port LED associated with the network indicated on the
DMM LED matrix display illuminates.
4 If you have an Ethernet Network Monitor Card assigned to a network
on a module, the Module Status LED lights to indicate the network to
which it is assigned.
The following example illustrates the verification process.
3-26INSTALLINGAND OPERATINGTHE MODULE
Verifying Network
Connections for
the 20/40-Port
Module
Where to Go From
Here
Network Administrator Jim Johnson must verify network connections
for a newly installed 20-Port module. Currently, Johnson has one
20-Port module connected to Ethernet Networks 1 and 3 (E1 and E3).
To verify this configuration:
1 Johnson presses the Display Control Toggle button located on the front
of the DMM.
2 Once initiated, the DMM cycles through each network connection (E1
and E3) and performs the following:
a Displays the current network under examination (as shown on the
DMM LCD display).
b Lights the status LEDs associated with the current network.
3 Because Johnson’s 20-Port module is connected only to E1 and E3, the
network verification only lights the status LEDs associated with those
networks. Conversely, if Johnson had configured the 20-Port module
with connections to all eight backplane networks, the network
verification process would cycle through all eight networks.
Chapter 4 provides information on troubleshooting and technical
assistance. If you have problems installing your 20/40-Port module, you
should refer to Chapter 4 prior to contacting customer support.
4
TROUBLESHOOTING
This chapter describes troubleshooting procedures for the
CoreBuilder 5000 Ethernet 20/40-Port Module. Information on
troubleshooting may assist you in verifying the module operation.
This chapter is divided into the following sections:
■ Troubleshooting Using the Module Status LED
■ Troubleshooting Using the Port Status LEDs
■ Technical Assistance
■ Where to Go From Here
4-2TROUBLESHOOTING
Troubleshooting
Using the Module
Status LED
In certain situations, the module status LED may not light. Table 4-1
outlines possible causes and some solutions for troubleshooting the
Module Status LED.
Table 4-1 Module Status LED Troubleshooting
LED
State
OffNo power to hubCheck the controller module power
BlinksOne of the daughter cards
Possible CauseCorrective Action
LEDs.
The hub does not have
enough available power for
a new module installation
The 20/40-Port module is
faulty
failed, did not boot up, or
failed module diagnostics
Add another power supply to the hub.
Use the SHOW POWER BUDGET
management command to ascertain
available power in the hub. See the
CoreBuilder 5000 Distributed
Management Module Commands
Guide for details.
Try a different 20/40-Port module.
Replace the failed daughter card.
Troubleshooting Using the Port Status LEDs4-3
Troubleshooting
Using the Port
Status LEDs
A blinking Port Status indicator signals a problem with a port or a link
connected to a port. Once a port detects a problem, you can further
analyze the problem by counting the number of blinks. Ta b le 4-2
outlines possible causes and some solutions for troubleshooting the
Port Status LED.
Table 4-2 Port Status LED Troubleshooting
LED State IndicationPossible CauseCorrective Action
1 BlinkLink FailureCables not connectedConnect cables.
2 BlinksPort
Partitioned
OffPorts
Disabled
Cables brokenCheck cables with cable
Link Integrity mismatch Make sure that both ends of
Faulty cableCheck cable with cable
Looped networkCheck network wiring
Ports disabledEnable ports.
20/40-Port module
not powered
Broken LED.
Bad 20/ 40-Port
module.
tester. Repair or replace
cables.
the connection have the same
Link Integrity setting.
tester. Repair or replace cable.
topology and remove any
loops that have been created.
Check the controller module
Power LEDs.
Press the LED test on the
controller module.
Replace module.
4-4TROUBLESHOOTING
Technical
Assistance
Where to Go From
Here
You can receive assistance for installing and troubleshooting the
CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T Module by calling
either your 3Com reseller or 3Com Technical Support. Be prepared to
supply a representative with the following information:
■ Description of the problem
■ Steps you have taken to try and correct the problem
■ Type and software version of the management module being used
■ Version of software installed on your CoreBuilder 5000 hub
■ Status of the front panel LEDs
■ Configuration of your concentrator (you may find it helpful to refer
to the Slot Usage Chart in Appendix B of the ONline System
Concentrator Installation and Operation Guide for a record of this
information)
Refer to Appendix B
for instructions how to contact Technical Support
for your product.
If you complete this chapter and are still unable to resolve a particular
problem with your CoreBuilder 5000 Ethernet 20/40-Port 10BASE-T
Module, contact 3Com Customer Support and provide them with the
specific nature of your problem. Refer to Appendix B
for instructions on
contacting Technical Support for your product.
A
Electrical
Specifications
SPECIFICATIONS
This appendix lists specifications for the CoreBuilder 5000 Ethernet
20/40-Port 10BASE-T Module, including:
■ Electrical Specifications
■ Environmental Specifications
■ Mechanical Specifications
■ General Specifications
■ Twisted Pair Connectors and Cables
The information listed in this appendix applies to both the 20-Port
module and the 40-Port module, except where noted.
Backplane InterfaceTwo 96-pin edge connectors, compatible with the
3Com CoreBuilder 5000 hub
Power Requirements20-Port:
+2 V = 0 watts
+5 V = 15 watts
-5 V = 1 watt
+12 V = .5 watts
-12 V = 0 watts
40-Port:
+2 V = 0 watts
+5 V = 25 watts
-5 V = 1 watt
+12 V = .5 watts
-12 V = 0 watts
A-2SPECIFICATIONS
Environmental
Specifications
Mechanical
Specifications
General
Specifications
Operating Temperature0° to 50° C (32° to 122° F)
Storage Temperature-30° to 65° C (-22° to 149° F)
HumidityLess than 95%, non-condensing
BTU/hr61
Dimensions20-Port:
1.0" W x 10.275" L x 14.37" H
40-Port:
2.0" W x 10.275" L x 14.37" H
Weight20-Port:
2.5 lbs
40-Port:
3.09 lbs
Data rate10 Mbps (million bits per second)
Data modulationManchester
Diagnostic modulationLink Integrity pulse
Collision detection100% deterministic
Port partitioningAfter 63 consecutive collisions
Maximum number of nodes 1024
Configuration ruleSupports IEEE 802.3 controllers and IEEE 802.3
repeaters
Ethernet interfaceTwenty or forty RJ-45 connectors with crossover
(MDI-X) wiring
Number of ports20 or 40
CablingCompatible with the 10BASE-T Standard
Host interface3Com CoreBuilder 5000 hub bus interface standard
Installation attachmentTwo or four thumbscrews on the faceplate
Twisted Pair Connectors and CablesA-3
Twisted Pair
Connectors and
Cables
Twisted Pair
Connectors
Use the information in this section to ensure that the cables and
connecting hardware meet requirements. There are many types of
cables and connectors that you can use to link your 20/40-Port module
to your network. For proper operation, use only approved cables when
you install all equipment.
This section is divided into the following parts:
■ Twisted Pair Connectors
■ Twisted Pair Cables
The IEEE 802.3 10BASE-T standard for RJ-45 pinouts is described below.
10BASE-T uses 2 of the 4 pairs of wire: pins 1 & 2 and pins 3 & 6. If
you do not configure the pairs this way, the connection does not work
properly.
Level 3 or higher cable has the following pin pairings:
■ pins 4 and 5 are pair 1
■ pins 3 and 6 are pair 2
■ pins 1 and 2 are pair 3
■ pins 7 and 8 are pair 4
Refer to Electrical Specifications
on page A-1 for an example of the
recommended TIA-568A standard pinouts for this connector and the
cable.
A-4SPECIFICATIONS
RX Pair 2
TX Pair 3
1
+
W-GG
3
2
_
+
W-O BL
connector pinouts
Pair 1
4
5
W-BL OW-BR BR
RJ-45 transceiver
Pair 4
6
_
8
7
Figure A-1 RJ-45 Connector Pinouts
Twisted Pair CablesThe twisted pair cables used in your configuration must meet the
following qualifications:
■ Level 3 or higher
■ 22 or 24 gauge twisted pair cable
■ 85 to 115 ohm impedance
■ Minimum of 2 pairs
A pair is usually a solid color wire twisted with a striped wire of the
same color.
Connecting Twisted Pair Cables
Connect cables first at the active hub location. Refer to the
CoreBuilder 5000 Integrated System Hub Installation and Operation
Guide for more information about CoreBuilder 5000 hub connections.
B
TECHNICAL SUPPORT
3Com provides access to technical support information through a
variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication.
For the very latest, access 3Com Corporation’s World Wide Web site as
described below.
This appendix describes:
■ Online Technical Services
■ Support From Your Network Supplier
■ Support From 3Com Corporation
■ Returning Products for Repair
■ Accessing the 3Com MIB
Online Technical
Services
■ Contacting 3Com Technical Publications
3Com offers worldwide product support 24 hours a day, 7 days a
week, through the following online systems:
■ World Wide Web Site
■ 3Com Bulletin Board Service
■ 3ComFacts Automated Fax Service
■ 3ComForum on CompuServe Online Service
B-2TECHNICAL SUPPORT
World Wide Web SiteAccess the latest networking information on 3Com Corporation’s World
Wide Web site by entering our URL into your Internet browser:
http ://ww w. 3Com .c om/
This service features news and information about 3Com products,
customer service and support, 3Com Corporation’s latest news releases,
NetAge Magazine, and more.
3Com Bulletin Board
Service
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available through
modem or ISDN 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits,
no parity, and 1 stop bit. Call the telephone number nearest you:
CountryData RateTelephone Number
Australiaup to 14400 bps61 2 9955 2073
Brazilup to 14400 bps55 11 547 9666
Franceup to 14400 bps33 1 6986 6954
Germanyup to 28800 bps4989 62732 188
Hong Kongup to 14400 bps852 2537 5608
Italy (fee required)up to 14400 bps39 2 27300680
Japanup to 14400 bps81 3 3345 7266
Mexicoup to 28800 bps52 5 520 7853
P. R. of Chinaup to 14400 bps86 10 684 92351
Singaporeup to 14400 bps65 534 5693
Taiwanup to 14400 bps886 2 377 5840
U.K.up to 28800 bps44 1442 438278
U.S.A.up to 28800 bps1 408 980 8204
Access by Digital Modem
ISDN users can call 3ComBBS using a digital modem for fast access up
to 56 Kbps. To access 3ComBBS using ISDN, use the following number:
3ComForum is a CompuServe-based service containing patches,
software, drivers, and technical articles about 3Com products, as well
as a messaging section for peer support. To use 3ComForum, you
need a CompuServe
®
account.
To use 3ComForum:
1 Log on to CompuServe.
2 Ty pe
go threecom
3 Press Return to view the 3ComForum main menu.
B-4TECHNICAL SUPPORT
Support From Your
Network Supplier
If additional assistance is required, contact your network supplier.
Several suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network planning,
installation, hardware maintenance, application training, and support
services.
If you contact your network supplier for assistance, have the following
information ready:
■ Diagnostic error messages
■ A list of system hardware and software, including revision levels
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, refer to the
following section on how to contact 3Com.
Support From 3Com CorporationB-5
Support From
3Com Corporation
If you are unable to receive support from your network supplier,
technical support contracts are available from 3Com.
Contact your local 3Com sales office to locate your authorized service
provider using one of the following numbers:
Regional Sales OfficeTelephone NumberRegional Sales OfficeTelephone Number
3Com Corporation
U.S.A.
3Com ANZA
East
West
3Com Asia Limited
China
Hong Kong
India
Indonesia
Korea
Malaysia
Singapore
Taiwan
Thailand
Before you send a product directly to 3Com for repair, you must first
obtain a Return Materials Authorization (RMA) number. Products sent
to 3Com without RMA numbers are returned to the sender unopened,
at the sender’s expense.
To obtain an RMA number, call or fax:
CountryTelephone NumberFax Number
U.S.A. and Canada1 800 876 3266, option 2408 764 7120
Latin America1 408 326 7801408 764 7120
Europe, South Africa and
Middle East
Outside Europe, U.S.A.,
and Canada
44 1442 43812544 1442 435822
1 408 326 78041 408 764 7120
The 3Com Management Information Base (MIB) describes commands
that enable you to manage 3Com SNMP-based products. The MIB is
available over the Internet on an anonymous FTP server. Updates to
these MIBs are released as new 3Com products are introduced.
To access Internet versions:
1 FTP to
ftp.3com.com (151.104.9.65).
2 Enter the login name anonymous .
3 Enter your full Internet e-mail address as the password
(for example,
4 Change to the /pub/mibs directory using the command
jdoe@company.com).
cd/pub/mibs.
5 Read the readisd.txt file to determine the MIB or MIBs you need to
manage your 3Com products.
6 To view the 3Com MIB, OID, or schema entries, enter the
■ To pause the display, press Ctrl+S.
■ To continue the display, press Ctrl+Q.
ls command.
7 Copy the MIB, OID, or schema files to your current directory using the
appropriate command (for example,
8 Exit the FTP session using the
quit command.
get isd.mib).
Contacting 3Com Technical PublicationsB-7
Contacting 3Com
Technical
Publications
02/06/97
If you have comments or questions on 3Com Technical Publications
documents, contact the Technical Publications group by fax at
(508) 229-1551.
INDEX
Numerics
10BASE-T
transceivers
20/40-Port module, 3-24
20-Port module, 3-23
40-Port module, 3-23
configuring, 3-10
hot swap capability, 1-2
installing, 3-7
LEDs, 3-24
module status LEDs, 4-2
network configurations, 2-1
port status LEDs, 4-3
procedures for handling, 3-2
theory of operation, 1-6
module status LED
port status LEDs, 4-3
Technical Assistance, 4-4
Twisted pair
cables
, A-4
connectors, A-3
Twisted pair cables
connecting
Twisted pair configuration
redundant links
Twisted pair wiring
configuration rules
, 4-2
, A-4
, 2-14
, 2-5
INDEX3
U
Unshielded twisted pair, 2-6, 2-8
URL, B-2
V
Verification
network assignments
, 3-24
W
Workgroups, 2-9
World Wide Web, B-2
WWW, B-2
3Com Corporation LIMITED WARRANTY
For purposes of this warranty, the CoreBuilder 5000 Ethernet 20-Port and 40-Port 10BASE-T Modules are considered Internetworking
products.
HARDWARE3Com warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following lengths of time from the date of purchase from 3Com or its
Authorized Reseller:
Internetworking products1 year
Network adaptersLifetime
Ethernet stackable hubs and Unmanaged Ethernet fixed port repeatersLifetime*
*Power supply and fans in the stackable hubs and unmanaged repeaters1 year
Other hardware products1 year
Spare parts and spares kits90 days
If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at
its option and expense, repair the defective product or part, deliver to Customer an equivalent product or
part to replace the defective item, or refund to Customer the purchase price paid for the defective
product. All products that are replaced will become the property of 3Com. Replacement products may be
new or reconditioned. Any replaced or repaired product or part has a 90-day warranty or the remainder of
the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
(1 year if not registered)
SOFTWARE3Com warrants that the software programs licensed from it will perform in substantial conformance to the
program specifications therefor for a period of 90 days from the date of purchase from 3Com or its
Authorized Reseller. 3Com warrants the media containing software against failure during the warranty
period. No updates are provided. 3Com’s sole obligation with respect to this express warranty shall be (at
3Com’s discretion) to refund the purchase price paid by Customer for any defective software products, or
to replace any defective media with software which substantially conforms to 3Com’s applicable published
specifications. Customer assumes responsibility for the selection of the appropriate applications program
and associated reference materials. 3Com makes no warranty or representation that its software products
will work in combination with any hardware or applications software products provided by third parties,
that the operation of the software products will be uninterrupted or error free, or that all defects in the
software products will be corrected. For any third-party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the noncompatibility is caused by a “bug” or defect in the third party’s
product.
STANDARD WAR RANTY
S
ERVICE
WARRANTIES EXCLUSIVEIF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
Standard warranty service for hardware products may be obtained by delivering the defective product,
accompanied by a copy of the dated proof of purchase, to 3Com’s Corporate Service Center or to an
Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for
software products may be obtained by telephoning 3Com’s Corporate Service Center or an Authorized
3Com Service Center, within the warranty period. Products returned to 3Com’s Corporate Service Center
must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The
repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than 30 days after
receipt of the defective product by 3Com.
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT 3COM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR
ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE,
OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATIONOF LIABILITYTO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL
PURPOSE.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the
limitation of incidental or consequential damages for certain products supplied to consumers, so the above
limitations and exclusions may be limited in their application to you. This warranty gives you specific legal
rights which may vary depending on local law.
GOVERNING LAWThis Limited Warranty shall be governed by the laws of the state of California.
3Com Corporation, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145 (408) 764-5000
10/20/96
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