3com 3C15400 User Manual

3Com® Network Administrator

for HP OpenView | Windows

User Guide

3C15400

http://www.3com.com/

Part No. DUA1540-0AAA01

Published November 2003

3Com Corporation 350 Campus Drive Marlborough MA USA 01752-3064

Copyright © 2003, 3Com Technologies. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Technologies.

3Com Technologies reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Technologies to provide notification of such revision or change.

3Com Technologies provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com and the 3Com logo are registered trademarks of 3Com Corporation. XRN is a trademark of 3Com Corporation

IEEE and 802 are registered trademarks of the Institute of Electrical and Electronics Engineers, Inc.

Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company, Ltd.

Netscape Navigator is a registered trademark of Netscape Communications.

HP OpenView is a registered trademark of Hewlett Packard.

JavaScript is a trademark of Sun Microsystems.

All other company and product names may be trademarks of the respective companies with which they are associated.

ENVIRONMENTAL STATEMENT

It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we are committed to:

Establishing environmental performance standards that comply with national legislation and regulations.

Conserving energy, materials and natural resources in all operations.

Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental standards. Maximizing the recyclable and reusable content of all products.

Ensuring that all products can be recycled, reused and disposed of safely.

Ensuring that all products are labelled according to recognized environmental standards.

Improving our environmental record on a continual basis.

End of Life Statement

3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.

Regulated Materials Statement

3Com products do not contain any hazardous or ozone-depleting material.

Environmental Statement about the Documentation

The documentation for this product is printed on paper that comes from sustainable, managed forests; it is fully biodegradable and recyclable, and is completely chlorine-free. The varnish is environmentally-friendly, and the inks are vegetable-based with a low heavy-metal content.

ABOUT THIS GUIDE

Conventions 14 Feedback about this User Guide 15 Related Documentation 15

1 GETTING STARTED

Introduction 17

What is 3Com Network Administrator 17 On the CD 18 Installation 18 Activation 20

Getting Started 21

Creating a New Inventory File 21 Import Device Information 21

Main Features 23

Device Window 23 Device Administration 24 Importing and Refreshing 24 Backup, Restore and Setup 25 Agent Update 25 Traffic Prioritization 25 Reporting 25 HP OpenView Integration 26 Live Update 26

2 PRODUCT ACTIVATION

Introduction 27 Key Concepts 28 Components 28

About Dialog 28

Activation Wizard 29

Examples 31

Activating 3Com Network Administrator 31 Useful Information and References 32 Key Considerations 32

3 DEVICE WINDOW

Overview 35 Key Concepts 36

Inventory Files 36

Device Groups 36 Components 40

The Device Group Tree 40

The Device List 41

Device List Columns 41

Toolbar 43

Status Bar 43

Menus 44

File > Open 48

File > Save and Save As 48

Most Recently Used Files 49

File > Exit 49

Edit > Add Device 49

Edit > Delete 50

Edit > Find 51

Edit > Select All 52

View > Show Toolbar 52

View > Show Columns 52

View > Update Window 53

Tools > Scheduled Tasks 53

Too ls > O pt io ns 55

Help > Contents and Index 58

Help > About 58 Examples 59

Finding the IP address of a Device 59

Backing up Devices in a certain VLAN 59

Adding a New Device 59

Key Considerations 60

Deleting Devices 60 Active Selection 60 Scheduled Tasks 60

4 DEVICE ADMINISTRATION

Overview 61 Key Concepts 62

Web Management 62 Telnet Management 62 Administration Menu 62 IP Ping 63 Trace Route 64 Properties Dialog 65 Registering Devices for Warranty 71

Components 71

Device Warranty Dialog 71 Device Warranty Wizard 72 Connection to the 3Com Server 78 What Data is Sent to the 3Com server 78 Reports 79

Examples 81

Renaming a Switch 4007 using Telnet 81 Disabling a Port on a Switch 4400 using the Web Interface 81 Viewing Connected Ports using Device View 82 Registering 3Com Devices for Warranty 82

Key Considerations 84

Troubleshooting 84 Frequently Asked Questions 85

5 IMPORTING AND REFRESHING DEVICES

Overview 87 Key Concepts 88

Importing 88 Refreshing 90

Components 92

Import Dialog 92

Import Progress Dialog 92

Refresh Progress Dialog 93

Refresh Summary Dialog 95

Import and Refresh Reports 96 Examples 97

Importing Newly Discovered Devices from HP OpenView 97

Importing Devices from a Spreadsheet 98

Refreshing Existing Devices 99

Delaying Refreshing Existing Devices 100 Key Considerations 102

Import Problems 102

Refresh Problems 103

Updating the Inventory 105

Subnet Creation 105

Frequently Asked Questions 106

6 BACKUP, RESTORE AND SETUP

Overview 107 Key Concepts 108

Physical Identification of Devices 108

Physical Configuration of Devices 108 Backup Components 109

Device Backup Wizard 109

Device Backup Events 112

Device Backup Reports 112

Backup Files 114 Restore Components 114

Device Restore Wizard 114

Device Restore Event 118

Restore Summary Report 118 Setup Components 119

Device Setup Wizard 119

Device Setup Event 123

Setup Summary Report 123 Examples 124

Scheduling a Device Backup Operation 124

Restoring to a Replacement Device 125

Deploying a Group of Devices 128

Useful Information and References 130

Supported 3Com Devices 130 Supported Device Parameters 131 Understanding Backup Files 132 Managing Backup Files 132

Key Considerations 133

How Backup Files are Discarded 133 Potential Hazards when using Restore and Setup 134 Why Errors can Occur during Restore and Setup 134

7 AGENT UPDATE

Overview 135 Key Concepts 136

Agent Image Files 136 The Internal TFTP Server 136 Scheduling 136

Components 137

Agent Update Wizard 137 Agent Update Events 145 Agent Update Reports 145

Examples 146

Update all Switch 4400’s with a New Agent 146 Detecting and Downgrading a Problem Device 147

Useful Information and References 148

Supported Devices 148 Agent Image Filenames 148

Key Considerations 149

Co-existence With Other TFTP Servers 149 Considerations When Downgrading Devices 149 Troubleshooting Device Problems Following Agent Update 149 Repeated Timeouts 150

8 PRIORITIZING NETWORK TRAFFIC

Overview 153 Key Concepts 154

Classification 154

Marking 155

Queuing 157

Dropping 159

Service Levels 159

Configuring the Network for End-to-end Traffic Prioritization 160 Components 161

Prioritize Network Traffic Wizard 161

Prioritization Reports 167 Examples 169

Applying an Existing Configuration to New Devices 169

Prioritizing NBX Voice Traffic 170

Prioritizing Traffic To and From a SAP Server 171

Blocking Access to a Streaming Audio Server 173

Prioritizing a Video Conferencing Application 174

Restricting Access to SNMP 177 Useful Information and References 180

User Priority Field 180

DiffServ Codepoint Field 181

Determining Field Values for Applications 182

3Com Network Administrator Service Levels 182

Configuration Levels for Supported 3Com Devices 183 Key Considerations 184

Resource Warnings 184

Why Errors Can Occur When Adding a Server 186

Potential Hazards When Blocking Traffic To and From Servers 186

Servers That Cannot be Selected for Blocking 187

Potential Hazards of Blocking Application Traffic 188

Potential Hazards of Blocking SNMP, HTTP and Telnet 189

9 REPORTING

Overview 191 Key Concepts 192

Selection-sensitive 192

Feature Reports 192

Custom Reports 193

Reports History 193

Export to CSV 193

Components 193

Inventory Report 193 Capacity Report 194 Changes Report 194 Reports Dialog 197 Custom Report Types Dialog 200 Add/Edit Report Wizard 201

Examples 204

Assessing Network Expansion Capability 204 Ensuring Stacks are Running the Same Agent Version 206

Useful Information and References 207

VLAN-unaware Devices 207 VLANS and the Switch 4007 207

Key Considerations 207

Report Information Out-of-Date 207 Disk Usage 207 ‘Generate Report’ not Working 208

10 HP OPENVIEW INTEGRATION

Overview 209 Key Concepts 211

Alarms 211 Getting Information from HP OpenView into 3Com Network

Administrator 211 Icons 211 MIBs 212

Components 213

Menu Components 213 Application Index Dialog 215 Alarm Categories 217

Examples 217

Launching 3Com Network Administrator from HP OpenView 217 Importing Device Information from HP OpenView 217 Using the HP OpenView MIB browser 218

Key Considerations 219

Alarms Sent 219

11 LIVE UPDATE

Overview 221 Key Concepts 222

Connection Type 222

Service Packs 222

Live Update Engine 222 Components 223

Live Update Setup Wizard 223

Live Update Select File Groups Dialog 227

Select File Group - Group Name 229

Download Progress 230

Changing the Download Settings 231

Live Update Activity Report 234 Examples 235

Ensuring 3Com Devices are Supported 235

Updating the Connection Information 236 Useful Information and References 239

Proxy Server 239 Key Considerations 239

The Proxy Settings are not Retrieved 239

Not Enough Space on the Disk 240

A SUPPORTED DEVICES

Device View 241 Switch Manager 243 Router Manager 243 Device Warranty 243 Backup, Restore and Setup 245 Agent Update 248

B 3COM DEVICE VIEW

About Device View 252 Management Support Matrix 252

C OBTAINING SUPPORT FOR YOUR PRODUCT

Purchase Value-Added Services 255 Troubleshoot Online 255 Access Software Downloads 256 Contact Us 256 Telephone Technical Support and Repair 256

D SYSTEM REQUIREMENTS

Operating System 259 Web Browser 259 HP OpenView Supported Versions 259 Additional Software Required 259 Hardware 260

INDEX

3COM END USER SOFTWARE LICENSE AGREEMENT

ABOUT THIS GUIDE

This guide is intended for use by those responsible for installing, setting up and managing a network; consequently, it assumes a working knowledge of networks and network management systems.

If the Release Notes provided with this 3Com User Guide contain details that differ from the information in this guide, follow the information in the release notes.

Most 3Com user guides are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site:

http://www.3com.com/

Network Administrator

14 ABOUT THIS GUIDE

Conventions Ta bl e 1 and Tab l e 2 list conventions that are used throughout this guide.

Tab le 1 Notice Icons

Icon Notice Type Description

Information note Information that describes important features or

instructions.

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, or device.

Warning Information that alerts you to potential personal

injury.

Tab le 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it appears on the

screen.

Syntax The word “syntax” means that you must evaluate the syntax

provided and then supply the appropriate values for the placeholders that appear in angle brackets. Example:

To change your password, use the following syntax:

system password <password>

In this example, you must supply a password for <password>.

Commands The word “command” means that you must enter the

command exactly as shown and then press Return or Enter. Commands appear in bold. Example:

To display port information, enter the following command:

bridge port detail

The words “enter” and “type”

When you see the word “enter” in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says “type.”

Keyboard key names If you must press two or more keys simultaneously, the key

names are linked with a plus sign (+). Example:

Press Ctrl+Alt+Del

Words in italics Italics are used to:

■ Emphasize a point.

■ Denote a new term at the place where it is defined in the

text.

■ Identify menu names, menu commands, and software

button names. Examples:

From the Help menu, select Contents.

Click OK.

Feedback about this User Guide 15

Feedback about this User Guide

GETTING STARTED

Introduction This chapter contains introductory information about 3Com

Administrator for HP OpenView, how to install and activate the application and a brief summary of all its major features.

What is 3Com

Network

Administrator

3Com Network Administrator for HP OpenView is an application that lets you perform administration tasks on a number of your 3Com devices at once. By using 3Com Network Administrator you can:

■ Directly import device information from HP OpenView or text files.

■ Access the Telnet or Web Management consoles of your 3Com

devices

■ Launch device-specific 3Com configuration applications such as

Device View

■ Backup and Restore device configurations over the network and even

deploy setup configurations to a number of 3Com devices at once.

■ Perform upgrades of your 3Com devices using a single update wizard

tool

■ Generate reports of detailed information about your 3Com devices

■ Configure your network to use the quality of service (QoS) capabilities

of your 3Com devices

Network

18 CHAPTER 1: GETTING STARTED

On the CD The CD contains the following resources:

■ A readme file for 3Com Network Administrator

■ The 3Com Network Administrator installation program

■ This 3Com Network Administrator user guide in PDF format

■ Adobe Acrobat Reader

■ 3Com Switch Manager

■ 3Com Router Manager

Use Windows Explorer to browse the CD and access the files.

Installation 3Com recommends that you install the Router Manager and Switch

Manager applications before you install 3Com Network Administrator. These applications must be installed first so that the 3Com Network Administrator installation can create the correct shortcuts to these applications.

To install 3Com Network Administrator, insert the product CD in your computer’s CDROM drive and browse the CD. Double-click the 3Com Network Administrator v1.0.exe file to begin the installation process. Once the installation has started (as shown in

Figure 1

), please follow the steps in the installation wizard.

Figure 1 InstallShield Wizard

The Select Components step in the installation wizard gives you the option of installing parts of 3Com Network Administrator as shown in

Figure 2

Introduction 19

Figure 2 Select Components

The following table provides guidelines on the scenarios you may be installing 3Com Network Administrator under, and which checkboxes you should select:

Tab le 3 Installation Checkboxes

Checkboxes:

Scenario Applications Integration MIBs

Installing 3Com Network Administrator on a system with a standalone version of HP OpenView

Installing 3Com Network Administrator on a system that does not contain HP OpenView

Installing 3Com Network Administrator on a system that is acting as an HP OpenView

server Note: You must install on the server before installing any clients.

Installing on a system that is an HP OpenView client

. Please install the integration kit on the server before installing 3Com Network Administrator on any clients.

✕ ✕ ✕

✕ ✕

20 CHAPTER 1: GETTING STARTED

Installing the MIBs into HP OpenView is optional. The MIBs give you access to low-level statistics and control of your 3Com devices. However, you may decide not to install the MIB collection to save time during the install, since the MIBs can take up to an hour to install.

Activation Once you have installed 3Com Network Administrator, you will have a

60-day grace period within which to activate your software. When you launch 3Com Network Administrator for the first time the About dialog will be displayed as shown in Figure 3

Figure 3 About Dialog

To activate your software:

1 Click Activate Now to launch the Activation Wizard.

2 The wizard will ask you for your license key. Enter the key and click Next.

3Com Network Administrator will then direct you to a 3Com activation website to retrieve your activation key.

3 Once you have your activation key, enter it into the Activation Key text

box and click Finish to complete the activation process.

For more information, please refer to “

Product Activation” on page 27.

Getting Started 21

Getting Started This section details the two operations you need to perform before you

can start using 3Com Network Administrator with your 3Com devices.

Creating a New

Inventory File

Import Device

Information

3Com Network Administrator stores detailed information about your 3Com devices in inventory files. When you first run 3Com Network Administrator, a Welcome dialog is displayed which lets you:

■ Create a new inventory file

■ Open an existing inventory file

■ Open the last inventory file you were using

To create a new inventory file from the Welcome dialog, select Create a new inventory file and click OK.

Once you have an inventory file loaded into 3Com Network Administrator, you must bring device information into the import facility as follows:

1 From the File menu, select Import to display the dialog shown in Figure 4

Figure 4 Import Dialog

For information on how to import from a CSV file, see “Importing and

Refreshing Devices” on page 87.

2 The Import from HP OpenView option is selected by default so click OK to

display the Select Subnets dialog, which contains a list of subnets that HP OpenView has discovered. An example is shown in Figure 5

22 CHAPTER 1: GETTING STARTED

Figure 5 Select Subnets Dialog

3 Select the subnets you want to import 3Com devices from and click OK.

An Import Progress dialog is displayed while 3Com Network Administrator contacts the HP OpenView database and retrieves device information for the 3Com devices in the subnets you have specified.

Once the import has taken place, the Refresh Progress dialog is displayed. During importing, 3Com Network Administrator (using SNMP) retrieves even more detailed information about your 3Com devices than is held in HP OpenView. When the refresh operation is complete, a Summary dialog is displayed as shown in Figure 6

. From the Summary dialog you

can view reports on the import and refresh operations.

Main Features 23

Figure 6 Summary Dialog

4 Click OK to close the Summary dialog and return to the Device Window.

You are now ready to start using the administration functions of 3Com Network Administrator.

Main Features This section outlines the main features in 3Com Network Administrator,

with references to the relevant chapters where each feature is described in more detail.

Device Window The 3Com Network Administrator Device Window is your console for

viewing your 3Com devices. The window contains a tree view of device groups (called the Device Group tree) and a list of the devices in the selected groups (called the Device List). By using the Device Window, you are able to perform administration functions on specific devices, a selection of devices or entire device groups. A toolbar is included to provide access to the most commonly used administration tasks.

For more information, see “

Device Window” on page 35.

24 CHAPTER 1: GETTING STARTED

Device

Administration

Whilst 3Com Network Administrator provides administration functions that apply to a range of your 3Com devices, you may want specific control of the details on a single device. For this reason, 3Com Network Administrator provides access to the following specific applications in order to obtain detailed control:

■ Telnet Management

■ Web Management

■ 3Com Device View

■ 3Com Switch Manager

■ 3Com Router Manager

■ Network Jack Configuration

3Com Network Administrator also includes a feature called Device Warranty. This feature enables you to register your 3Com devices for any applicable warranty.

For more information on the administration functions see “

Device

Administration” on page 61.

For more information on 3Com Device View, see Appendix B on

page 251

Importing and

Refreshing

Importing is a convenient way of retrieving just the 3Com devices from your HP OpenView database. You can also import information from a CSV file.

Refreshing is the term 3Com Network Administrator uses for retrieving detailed information from your 3Com devices. This information is then presented in the Device Window and in the reports that 3Com Network Administrator provides.

For more information, see “

page 87

Importing and Refreshing Devices” on

Main Features 25

Backup, Restore and

Setup

The Backup facility allows you to store the configuration of your devices. You can back up large numbers of devices and 3Com Network Administrator will store them on your computer.

The Restore facility allows you to select which configuration to restore to the device. You must have previously saved this configuration for the device.

If you have a number of devices with similar settings, you can use the Setup Wizard to deploy selected setup configurations to those 3Com devices.

For more information, see “

Backup, Restore and Setup” on page 107.

Agent Update Agent Update allows you to update software on your 3Com devices if

you have a valid support contract. Agent Update also works in conjunction with 3Com Network Administrator’s scheduling facility so that you can schedule the updates to take place overnight and minimize the impact on the network and, therefore, your users.

For more information, see “

Agent Update” on page 135.

Traffic Prioritization Many 3Com devices have traffic prioritization (or quality of service)

features. 3Com Network Administrator provides the Prioritize Network Traffic Wizard to simplify the configuration of these devices. Using the wizard, you can choose to prioritize or block specific servers or traffic types. To provide end-to-end quality of service, your configuration can be applied to all supported 3Com devices.

For more information, see “

Prioritizing Network Traffic” on page 153.

Reporting The Reporting facility enables you to retrieve stored information about

your 3Com devices. Many of the features in 3Com Network Administrator have their own reports but there are other, general purpose reports which give you different views of your 3Com devices. You can also create your own reports using the Custom Report facility.

For more information, see “

Reporting” on page 191.

26 CHAPTER 1: GETTING STARTED

HP OpenView

Integration

3Com Network Administrator customizes your copy of HP OpenView with map icons and MIBs to enhance the management of your 3Com devices. It also integrates with the HP OpenView Event Browser to send you alarms for backup, restore, setup and agent update operations. Menu options are provided for you to be able to launch 3Com Network Administrator from within HP OpenView.

For more information, see “

HP OpenView Integration” on page 209.

Live Update The Live Update feature keeps your copy of 3Com Network Administrator

up-to-date with the latest device support and fixes. You can view and download updates specifically for your copy of 3Com Network Administrator. In addition, 3Com Product News is also available from Live Update to keep you informed with what is happening at 3Com.

For more information, see “

Live Update” on page 221.

PRODUCT ACTIVATION

Introduction 3Com Network Administrator uses an activation system which allows you

to use your copy of the software beyond the grace period. This chapter describes how to activate 3Com Network Administrator.

Once you have installed 3Com Network Administrator, you can use it for a grace period of up to 60 days without activating it. During this time, you have the opportunity to activate the product each time you launch it.

It is important that you activate 3Com Network Administrator, this ends the grace period and allows you unrestricted access to the product. Activation also starts the product’s warranty period, entitling you to customer support for 3Com Network Administrator for the duration of the warranty. You can also decide to receive important update information relating to both this and other associated products.

This chapter covers the following topics:

■ Key Concepts

■ Components

■ Examples

■ Useful Information and References

■ Key Considerations

28 CHAPTER 2: PRODUCT ACTIVATION

Key Concepts 3Com Network Administrator uses the following information in the

activation process:

■ The Serial Number — 3Com Network Administrator automatically

generates this number when it is first installed.

■ The License Key — identifies the physical copy of the software you

have. Each 3Com Network Administrator CD has a unique license key.

■ The Product Number — the part number of your software, which

starts with ‘3C’. The part number for 3Com Network Administrator is 3C15400.

■ The Activation Key — the key returned from the 3Com registration

site. Type this key into the Activation Wizard to complete the activation process.

3Com Network Administrator provides an Activation Wizard which guides you through the activation process.

Components The following section describes how to activate 3Com Network

Administrator.

About Dialog 3Com Network Administrator’s About dialog is used to display general

information relating to the product, such as the name, product number and serial number.

You can launch the About dialog by selecting the menu option Help > About > 3Com Network Administrator. If 3Com Network Administrator is still running within its grace period, the About dialog automatically displays each time the application is launched.

During the grace period, the About dialog displays the number of days remaining in the grace period. Click the Activate Now... button to launch the Activation Wizard as shown in Figure 7

Components 29

Figure 7 About Dialog Before Registration

When the grace period has expired, most menu options are disabled. However, you can still activate the product using the Activate Now menu option or by clicking Activate Now in the About dialog.

You can close the dialog without activating the product by clicking OK.

Once the product has been activated, the additional information and the Activate Now button will not be displayed.

Activation Wizard The Activation Wizard guides you through the activation process. The

Wizard can be launched either by clicking Activate Now on the About dialog, or by clicking Help > Activate Now from the top level menu.

Once 3Com Network Administrator is activated, the Activation Wizard is no longer needed and the Activate Now menu option displays a message box that confirms the product is activated instead.

The wizard consists of two steps as follows:

1 Entering the license key — the key can be found on the CD sleeve of your

3Com Network Administrator software. The license key is five groups of hexadecimal characters separated by dashes. For example:

3NA - 1BF9 - 093B - AC5F - 8343

Type the license key into the License Key text box and click Next as shown in Figure 8

30 CHAPTER 2: PRODUCT ACTIVATION

Figure 8 Activation Wizard - License Key

3Com Network Administrator checks that you have a valid license key before allowing you to continue.

2 Obtaining the activation key — the activation key step allows you to do

two things:

■ Connect to the 3Com registration web site by clicking Get Activation

Key.

■ Enter the activation key you receive from the 3Com web site by typing

it in to the Activation Key text box and clicking Finish in the wizard as shown in Figure 9

Figure 9 Activation Wizard - Activation Key

+ 236 hidden pages

3com 3C15400 User Manual

CONTENTS

ABOUT THIS GUIDE

Conventions Ta bl e 1 and Tab l e 2 list conventions that are used throughout this guide.

Feedback about this User Guide

Related Documentation

GETTING STARTED

Introduction This chapter contains introductory information about 3Com

On the CD The CD contains the following resources:

Installation 3Com recommends that you install the Router Manager and Switch

Activation Once you have installed 3Com Network Administrator, you will have a

Getting Started 21

Main Features 23

Device Window The 3Com Network Administrator Device Window is your console for

Agent Update Agent Update allows you to update software on your 3Com devices if

Traffic Prioritization Many 3Com devices have traffic prioritization (or quality of service)

Reporting The Reporting facility enables you to retrieve stored information about

Live Update The Live Update feature keeps your copy of 3Com Network Administrator

PRODUCT ACTIVATION

Introduction 3Com Network Administrator uses an activation system which allows you

Key Concepts 3Com Network Administrator uses the following information in the

Components The following section describes how to activate 3Com Network

About Dialog 3Com Network Administrator’s About dialog is used to display general

Activation Wizard The Activation Wizard guides you through the activation process. The