FFICECONNECT
O
FFICECONNECT
O
3C16732
3C16732
®
®
WITCH
S
WITCH
S
280
280
Part No.
DUA1673-2AAA02
Published
January 1998
U
U
SER
SER
G
G
UIDE
UIDE
I
NTRODUCTION
Welcome to the world of networking with 3Com®.
In the modern business environment, communication
and sharing information is crucial. Computer
networks have proved to be one of the fastest modes
of communication but until recently only large
businesses could afford the networking advantage.
The OfficeConnect
changed this, bringing networks to the small office.
As the power of workstations and business
applications increases, heavier demands are made on
the available network bandwidth that, if unchecked,
can lead to performance problems in a hub-based
setup. Installing the OfficeConnect Switch 280 allows
your network to be segmented so that traffic can be
contained effectively, reducing the overall load
without affecting access to critical resources.
The switch is ideal for use with other OfficeConnect
products. It is compact and attractively designed for
desktop use. It is part of the OfficeConnect range
which neatly stacks together with clips, providing a
range of facilities. For information on these products,
see the “OfficeConnect Product Range” sheet that
accompanies this product.
When referring to the OfficeConnect Switch 280, this
guide uses the term ‘switch’.
®
product range from 3Com has
Small Network with OfficeConnect Switch (Circle Shows Units Clipped Together)
The switch has eight 10BASE-T ports and two
10/100BASE-TX ports. This allows you to set up a
network with both 10BASE-T and 100BASE-TX hubs
and workstations.
This guide helps you get the most out of your switch.
1
C
REATING
Y
OUR
N
ETWORK
Networking Terminology
A
Network
A
Local Area Network (LAN)
Ethernet
Fast Ethernet
10BASE-T
100BASE-TX
is a collection of workstations (for example,
IBM-compatible PCs) and other equipment (for
example, printers), connected for the purpose of
exchanging information or sharing resources.
Networks vary in size, some are within a single room,
others span continents.
is a network, usually in an
office, that spans no more than a single site.
is a type of LAN, referring to the technology used
to pass information around the network. It operates
at 10Mbps (megabits per second).
is a type of LAN that runs up to ten times
faster than standard Ethernet. It operates at
100Mbps.
is the name given to the Ethernet protocol that
runs over
that runs over
Twisted Pair (TP)
is the name given to the Fast Ethernet protocol
Twisted Pair (TP)
cable.
cable.
A
Network Loop
A
Segment
Packets
Bandwidth
Full duplex
2
occurs when two pieces of network
equipment are connected by more than one path.
is the length of cable connected to a port.
are the units of information your workstations and
other equipment send to each other over the
network. A
can be
(sent to multiple devices), or
devices).
network can hold at any one time (information
capacity) measured in
Workstations or applications that use the network
heavily are referred to as using high bandwidth (these
are usually users who do a lot of graphical or
multi-media work across the network). Fast Ethernet
has a higher bandwidth than Ethernet, so it can cope
with larger amounts of traffic, which results in faster
operation.
and received simultaneously and, in effect, doubles
the potential throughput of a link.
Unicast
refers to the amount of network traffic the
operation allows information to be transmitted
is the data part of the packet and
Frame
(sent to a single device),
Broadcast
bits per second (bps)
Multicast
(sent to all
.
How the Switch Can Be Used
Switching
When a network of repeater hubs is in operation, any
information that is sent by the workstations is passed
around the whole network (regardless of the
destination of the information) which results in a lot
of unnecessary traffic that can slow it down. The
switch solves this problem because it ‘listens’ to the
network and automatically learns what workstations
can be reached through its ports. It can then
selectively pass on any information by transmitting
the traffic from the relevant port only (instead of all
ports like a repeater hub). This operation is called
‘switching’.
The switch effectively divides up your network,
localizing the network traffic and passing on traffic as
necessary (as shown in the diagram). If you have
workstations that communicate frequently in the
same part of the network, traffic between them is
not passed to the remainder of the network, reducing
the load. If you have any high performance
workstations that require a lot of bandwidth, connect
them directly to the switch.
Before You Start
Your OfficeConnect switch comes with:
One power adapter for use with the switch
Q
One power cord
Q
A Warranty Registration card for you to fill out and
Q
return
Four rubber feet
Q
Four stacking clips
Q
An OfficeConnect Product Range sheet
Q
This guide
Q
Hub Connections
To connect OfficeConnect hubs to your switch, you
need:
One suitable TP cable for each hub.
Q
Workstation Connections
To connect workstations or other equipment (such as
servers) directly to your switch ports, you need:
One 10BASE-T or
1
100BASE-TX adapter card
for each workstation.
3Com produce a range of
easy to install network
adapters, which provide
your workstation with a
10BASE-T or 100BASE-TX
connection.
One suitable TP cable for each workstation.
2
In order to comply with the 10BASE-T standard, ports
designed for workstation connections have been
marked with the graphical symbol ‘x’. This denotes a
crossover in the port’s internal wiring, for example 1x,
2x, 3x...
The Switch Separates Your Network and Controls the Information Effectively
Connecting 10BASE-T and 100BASE-TX Networks
The two 10/100 ports can each be connnected to
either a 10BASE-T or 100BASE-TX network. If you
have both types of network, you can connect them
using the switch so all your workstations can
communicate.
Alternatively, if you want to improve performance by
introducing 100BASE-TX (using an OfficeConnect
100BASE-TX hub for example), the switch protects
your investments because it also maintains 10BASE-T
connections to your original network equipment.
You also need a network operating system running
on your workstations.
Twisted Pair (TP) Cables
To connect your hubs and workstations to the switch,
you must use ‘straight-through’ TP cables with RJ45
connectors (all OfficeConnect products use RJ45 type
connectors). Your supplier should stock suitable
cables.
Cables can be shielded (screened) or unshielded; we
recommend that you use shielded cable. Cables used
for 100BASE-TX connections must be data grade
(Category 5). The maximum length you can use is
100m (328ft).
A ‘straight-through’ cable is one where each pin of
one connector is connected to the same pin of the
other connector.
3
Using the Rubber Feet and Stacking Clips
The four self-adhesive rubber feet prevent your switch
from sliding around on your desk. Stick the feet to
the marked areas at each corner of the underside of
your switch.
The four stacking clips are used for neatly and
securely stacking your OfficeConnect units together.
You can stack up to four units. Small units must
be stacked above large units.
secure the clips on one side and then on the other.
Use the following method to secure one side:
Place your new unit
1
on a flat surface.
Your clips fit in these
positions on the side
of the unit:
Position a clip over
2
one of these holes and
push it in until it clicks
into place. Repeat this
for the other clip
position on the same
side.
To stack your units,
Positioning Your OfficeConnect Switch
When installing your OfficeConnect switch, ensure:
It is out of direct sunlight and away from sources of
Q
heat.
Cabling is away from power lines, fluorescent lighting
Q
fixtures, and sources of electrical noise such as radios,
transmitters and broadband amplifiers.
Water or moisture cannot enter the case of the unit.
Q
Air flow around the unit and through the vents in the
Q
side of the case is not restricted. We recommend you
provide a minimum of 25mm (1in) clearance.
Wall Mounting the OfficeConnect Switch
There are two slots on the underside of the
OfficeConnect switch which are used for wall
mounting. You can mount the unit with the LEDs
facing upwards or downwards, to suit your needs.
When wall mounting the unit, ensure that it is within
reach of the power outlet.
You need two suitable screws. Ensure that the wall
you are going to use is smooth, flat, dry and sturdy.
Make two screw holes which are 142mm (5.6in)
apart. Use the guide at the top of this page to mark
the position of the holes. Fix the screws into the wall,
leaving their heads 3mm (0.12in) clear of the wall
surface.
Remove any connections to the unit and locate it
over the screw heads. When in line, gently push the
unit on to the wall and move it downwards to
secure. When making connections, be careful not to
push the unit up and off the wall.
CAUTION: Only wall mount single units. Do not wall
mount stacked units.
Keeping the front of
3
the units aligned, rest
the bottom of the
existing unit on the
clips’ spikes. Push the
clips firmly into the
existing unit until they
click into place.
Repeat these steps to secure the other side.
To remove a clip, hold the units firmly with one hand
and hook the first finger of your other hand around
the back of the clip. Use reasonable force to pull it off.
Connecting Workstations and Other Equipment to Your Switch
WARNING: Ensure you have read the Important
Safety Information section carefully before you start.
ACHTUNG: Versichern Sie sich, daß Sie den Abschnitt
mit den wichtigen Sicherheitshinweisen gelesen
haben, bevor Sie das Gerät benutzen.
AVERTISSEMENT: Assurer que vous avez lu
soigneusement la section de L’information de Sécurité
Importante avant que vous commenciez.
CAUTION: Do not power the switch off and on
quickly. Wait about 5 seconds between power cycles.
All the ports on the switch have full and half duplex
auto-negotiation. This means that if the device
connected to a port supports auto-negotiation, the
highest compatible mode is negotiated. Full duplex
mode can only be achieved through auto-negotiation.
4
CAUTION: The equipment connected to the switch
must be set to operate in auto-negotiate or half
duplex mode. Do not set to full duplex mode. Full
duplex can only be achieved through autonegotiation.
Connecting workstations and other equipment to
your switch is easy. To connect a workstation to any
of the switch’s eight 10BASE-T ports, or to either of
the switch’s 10/100BASE-TX ports, use a
‘straight-through’ TP cable. Refer to “
Twisted Pair (TP)
Cables” for further information.
If you are using port 10 to connect a workstation,
ensure the MDI/MDIX switch is set to MDIX (out).
TP cables are very easy to use. To connect a cable,
simply slot the connector into the relevant RJ45 port.
When the connector is fully in, its latch locks it in
place. To disconnect the cable, push the connector’s
latch in and remove it.
The switch detects all port connections, so you can
start using your network immediately. When you
need more ports, simply add OfficeConnect units.
Connecting OfficeConnect Hubs to Your Switch
You can increase the number of workstations that
can connect to your network by adding
OfficeConnect hubs.
Connecting 100BASE-TX Hubs
You can connect a 100BASE-TX OfficeConnect hub to
your switch using the following method:
Connect any port of the 100BASE-TX hub to port 10
1
of the switch (as shown in the diagram). Ensure that
the port you use on the 100BASE-TX hub is an MDIX
port: this may mean setting its MDI/MDIX switch to
MDIX (out).
Set the MDI/MDIX switch on the switch to MDI (in).
2
Connecting 10BASE-T Hubs
You can connect 10BASE-T OfficeConnect hubs to
your switch using the following method for each hub:
Connect the MDI/MDIX port of the 10BASE-T hub to
1
any of the switch’s 10BASE-T ports (as shown in the
diagram below).
Set the MDI/MDIX switch on the 10BASE-T hub to
2
MDI (in).
Correct Connections for a 100BASE-TX Hub
You can also connect a 100BASE-TX hub to port 9 of
the switch. To do this:
Connect the MDI/MDIX port of the 100BASE-TX hub
1
to port 9 of the switch.
Set the MDI/MDIX switch on the 100BASE-TX hub to
2
MDI (in).
Checking Hub Connections
When you have connected all your hubs, power on
the hubs and the switch. The Port Status LEDs for the
ports you have used on both the hubs and the switch
should be on. If they are not, check your connections
and the settings of the MDI/MDIX switches.
Spot Checks
At frequent intervals, visually check that:
The Alert LED is off — this is the best way to find out
Q
if there are problems with your network
Case vents are not obstructed
Q
Cabling is secure and not pulled taut
Q
Correct Connections for a 10BASE-T Hub
If you suspect a problem, refer to “
Problem Solving”
on page 7.
5
I
MPORTANT
S
AFETY INFORMATION
WARNING: Warnings contain directions that you must follow for your
personal safety. Follow all instructions carefully.
Please read the following information carefully before installing the
OfficeConnect unit:
Exceptional care must be taken during installation and removal of the unit.
Q
Only stack the OfficeConnect unit with other OfficeConnect units.
Q
Only use the power adapter that is supplied with the unit to ensure
Q
compliance with international safety standards.
It is essential that the power outlet is located near the unit and is accessible.
Q
You can only remove power to the OfficeConnect unit by disconnecting the
power adapter from the unit or from the socket outlet.
This unit operates under SELV conditions (Safety Extra Low Voltage) according
Q
to IEC 950, the conditions of which are maintained only if the equipment to
which it is connected is also operational under SELV.
There are no user-replaceable fuses or user-serviceable parts inside the unit. If
Q
you have a physical problem with the unit that cannot be solved with problem
solving actions in this guide, contact your supplier.
Disconnect the power adapter before moving the unit.
Q
W
ICHTIGE
ACHTUNG : Die Warnungen enthalten Anweisungen, die Sie zur eigenen
Sicherheit zu befolgen haben.
Lesen Sie bitte die folgenden Informationen sorgfältig durch, bevor Sie das
Gerät einbauen:
Auf besondere Vorsicht muß während des Ein- und Ausbaus des Gerätes
Q
geachtet werden.
Stapeln Sie das Gerät nur mit anderen OfficeConnect Gerätes zusammen.
Q
Verwenden Sie nur das mit dem Gerät mitgelieferte Netzteil um die
Q
internationalen Sicherheitsstandards zu erfüllen.
Die Netzsteckdose muß sich in unmittelbarer Nähe des Gerätes befinden und
Q
frei zugänglich sein. Sie können das Gerät nur spannungsfrei schalten, indem
Sie das Steckernetzteil aus der Netzsteckdose ziehen oder die Verbindung zum
Gerät unterbrechen.
S
ICHERHEITSHINWEISE
WARNING: Twisted Pair RJ45 ports. These are RJ45 data sockets. They
cannot be used as telephone sockets. Only connect RJ45 data connectors to
these sockets.
Power Cord Set:
This must be approved for the country where it is used:
USA and
Canada
Denmark The supply plug must comply with section 107-2-D1,
Switzerland The supply plug must comply with SEV/ASE 1011.
Dieses Gerät arbeitet mit SELV-Spannung (Safety Extra Low Voltage,
Q
Sicherheitskleinspannung) gemäß IEC950. Diese Bedingungen werden nur
eingehalten, wenn die Geräte mit denen des Gerätes verbunden ist ebenfalls
mit SELV-Spannung arbeiten.
Es sind keine von dem Benutzer zu ersetzende oder zu wartende Teile in dem
Q
Gerät vorhanden. Wenn Sie ein Problem mit dem Gerät haben, das nicht
mittels der Fehleranalyse in dieser Anleitung behoben werden kann, setzen Sie
sich mit Ihrem Lieferanten in Verbindung.
Bevor das Gerät ausgebaut wird ist das Netzteil zu ziehen.
Q
ACHTUNG: Gedrehte paarfache RJ45 Anschlüsse. Es sind RJ45
Datenanschlußbuchsen. Sie dürfen nicht als Telefonanschluß verwendet
werden. Verbinden Sie nur RJ45 Datenstecker mit diesen Anschlüssen.
The cord set must be UL-approved and CSA certified.
The minimum specification for the flexible cord is:
No. 18 AWG
Type SV or SJ
3-conductor
The cord set must have a rated current capacity of at least
10A.
The attachment plug must be an earth-grounding type
with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A,
250V) configuration.
standard DK2-1a or DK2-5a.
L’
INFORMATION DE
AVERTISSEMENT: Les avertissements contiennent les instructions que vous
devez suivre pour votre sécurité personnelle. Suivre toutes les instructions avec
soin.
Veuillez lire à fond l’information suivante avant d’installer l’appareil:
Le soin exceptionnel doit être pris pendant l’installation et l’enlèvement de
Q
l’appareil.
Seulement entasser l’appareil avec les autres appareils OfficeConnect.
Q
Seulement utiliser la pièce de raccordement d’alimentation qui est fournie avec
Q
l’appareil pour assurer la conformité avec les normes de sécurité
internationales.
C’est essentiel que le socle de prise de courant du réseau soit localisé proche
Q
de l’appareil et soit accessible. Vous pouvez seulement enlever l’alimentation
de l’appareil en débranchant la pièce de raccordement d’alimentation de
l’unité ou du socle de prise de courant.
Cet appareil fonctionne sous les conditiones SELV (Sécurité du Voltage le plus
Q
Bas) d’après IEC950, les conditions desquelles sont maintenues seulement si le
matériel à qui il est branché est aussi en exploitation sous SELV.
Il n’y a pas de parties remplaceables par les utilisateurs ou entretenues par les
Q
utilisateurs à l’intérieur de l’appareil. Si vous avez un problème physique avec
l’appareil qui ne peut pas être résolu avec les actions de la résolution des
problèmes dans ce guide, contacter votre fournisseur.
3Com Corporation, 5400 Bayfront Plaza, Santa Clara, California, 95052-8145, U.S.A.
© 3Com Technologies, 1998. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or
adaptation) without permission from 3Com Technologies. 3Com Technologies reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of
3Com Technologies to provide notification of such revision or change. 3Com Technologies provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the
implied warranties of merchantability and fit ness for a p articular purpose. 3C om may m ake improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following restricted rights:
For units of the Department of Defense:
Technical Data and Computer Software clause at 48 C.F.R. 52.227-7013. 3Com Centre, Boundary Way, Maylands Park South, Hemel Hempstead, Herts, HP2 7YU, U.K.
For civilian agencies:
at 48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial agreement for the software. Unpublished rights reserved under the copyright laws of the United States.
If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard
copy documentation, or on the removable media in a directory file named LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com and OfficeConnect are registered trademarks of 3Com Corporation. Other brand and product names may be registered trademarks or trademarks of their respective holders.
Restricted Rights Legend:
Restricted Rights Legend:
Use, reproduction or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the Commercial Computer Software - Restricted Rights Clause
Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) for restricted Rights in
S
ÉCURITÉ IMPORTANTE
Débrancher la pièce de raccordement d’alimentation avant de remuer
Q
l’appareil.
AVERTISSEMENT: Les ports RJ45 de paire tordue. Ceux-ci sont les socles de
données RJ45. Ils ne peuvent pas être utilisés comme socles de téléphone.
Seulement brancher les connecteurs de données RJ45 à ces socles.
Cordon électrique:
Il doit être agréé dans le pays d'utilisation:
Etats-Unis et
Canada
Le cordon doit avoir reçu l'homologation des UL et un
certificat de la CSA.
Le cordon souple doit respecter, à titre minimum, les
spécifications suivantes:
calibre 18 AWG
type SV ou 5J
à 3 conducteurs
Le cordon doit être en mesure d'acheminer un courant
nominal d'au moins 10 A.
La prise femelle de branchement doit être du type à mise à
la terre (mise à la masse) et respecter la configuration
NEMA 5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V).
6
P
ROBLEM
S
OLVING
The OfficeConnect switch has been designed to help
you detect and solve possible problems with your
network. These problems are rarely serious; the cause
is usually a disconnected or damaged cable, or
incorrect configuration. If this section does not solve
your problem, contact your supplier for information
on what to do next.
Perform these actions first:
Ensure all equipment is powered on.
Q
Power each unit off, wait about 5 seconds and then
Q
power them on.
Check the following symptoms and solutions:
Power LED not lit.
connection. If there is still no power, you may have a
faulty power adapter which needs replacing with an
identical OfficeConnect power adapter.
any other power adapter with the switch.
Port Status LED not lit for a port that has a
connection.
Check that you are using a ‘straight-through’ cable
which is properly connected at both ends, and is not
damaged. Also check that the equipment being
connected to the switch is powered on, operating
correctly and contains the correct type of connection.
Alert LED continuously lit.
there is a problem with the network. Starting with
the 10/100BASE-TX ports, remove the port
connections one at a time, waiting a few seconds
between each port. If the Alert LED goes off, there is
There is a problem with this connection.
Check your power adapter
Do not use
If the Alert LED is lit,
either a network loop or an excessive amount of
broadcast traffic on that port connection:
Network loop — Examine your connections and
Q
remove the loop. Each piece of equipment needs
only one connection to your switch.
Excessive amounts of broadcast frames — Some
Q
pieces of network equipment operate by sending
out broadcast frames regularly. Refer to the
documentation that accompanies the piece of
network equipment.
If the Alert LED is still lit after removing all of your
connections, there may be a problem with your unit.
Power it off, wait about 5 seconds and then power it
on. If the Alert LED comes back on continuously,
contact your supplier.
Link between the switch and an OfficeConnect
hub not working.
the information given in the “
OfficeConnect Hubs to Your Switch” section. It is
likely that an MDI/MDIX switch is incorrectly set on
the switch (for 100BASE-TX) or hub (for 10BASE-T).
Full Duplex LED not lit when the switch is
connected to another full duplex device (adapter
card or unit).
support auto-negotiation, the switch will operate in
half duplex mode (even if the device is operating in
full duplex mode). In such a configuration, you may
notice some degradation of network performance.
3Com recommends that you use devices that are
capable of auto-negotiation.
Check your connections; follow
Connecting
If the connected device does not
D
IMENSIONS AND
Dimensions and Operating Conditions
OfficeConnect Switch 280
S
TANDARDS
Standards
Functional: ISO 8802/3
Safety: UL 1950, EN 60950
EMC: EN 55022 Class B*
* Screened (shielded) cables must be used to ensure
compliance with these EMC standards. Refer to the
EMC Statements” section for conditions of
“
operation.
Environmental: EN 60068 (IEC 68)
Acoustic Noise: ISO 7779
IEEE 802.3
CSA 22.2 #950, IEC 950
EN 50082-1
FCC Part 15 Class B*
ICES-003 Class B*
VCCI Class B*
AS/NZS 3548 Class B*
ISO 9295
7
EMC S
TATEMENTS
FCC STATEMENT:
This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Q
Increase the separation between the equipment and the
Q
receiver.
Connect the equipment into an outlet on a circuit different
Q
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
Q
help.
L
IFETIME
L
IMITED
W
CSA STATEMENT:
This Class B digital apparatus meets all
requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
The user may find the following booklet prepared by the
Federal Communications Commission helpful:
‘How to Identify and Resolve Radio-TV Interference Problems’
This booklet is available from the U.S. Government Printing
Office, Washington, DC 20402, Stock No. 004-000-00345-4.
In order to meet FCC emissions limits, this equipment must be
used only with cables which comply with IEEE 802.3.
ARRANTY
The duration of the warranty for the OfficeConnect Switch 280 (3C16732) is
lifetime, including the power adapter.
Advance hardware exchange is available during the first year from your date of
purchase in accordance with 3Com’s standard terms and conditions for such
service. After the first year, the warranty reverts to 3Com’s standard lifetime
limited warranty.
To qualify for the lifetime limited warranty and the advance hardware
exchange, you must submit the appropriate product warranty registration card
to 3Com, otherwise this product will be warranted for a period of one (1) year
without advance hardware exchange.
HARDWARE:
in workmanship and materials, under normal use and service, for the following
lengths of time from the date of purchase from 3Com or its Authorized
Reseller:
Network adapters
Other hardware products
Spare parts and spares kits
If a product does not operate as warranted above during the applicable
warranty period, 3Com shall, at its option and expense, repair the defective
product or part, deliver to Customer an equivalent product or part to replace
the defective item, or refund to Customer the purchase price paid for the
defective product. All products that are replaced will become the property of
3Com. Replacement products may be new or reconditioned. Any replaced or
repaired product or part has a ninety (90) day warranty or the remainder of
the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any
products returned to 3Com for repair, whether under warranty or not.
SOFTWARE:
perform in substantial conformance to the program specifications therefor for
a period of ninety (90) days from the date of purchase from 3Com or its
Authorized Reseller. 3Com warrants the media containing software against
failure during the warranty period. No updates are provided. 3Com's sole
obligation with respect to this express warranty shall be (at 3Com's discretion)
to refund the purchase price paid by Customer for any defective software
products, or to replace any defective media with software which substantially
conforms to 3Com's applicable published specifications. Customer assumes
responsibility for the selection of the appropriate applications program and
associated reference materials. 3Com makes no warranty or representation
that its software products will work in combination with any hardware or
applications software products provided by third parties, that the operation of
the software products will be uninterrupted or error free, or that all defects in
the software products will be corrected. For any third party products listed in
the 3Com software product documentation or specifications as being
compatible, 3Com will make reasonable efforts to provide compatibility, except
where the non-compatibility is caused by a "bug" or defect in the third party's
product.
STANDARD WARRANTY SERVICE:
products may be obtained by delivering the defective product, accompanied by
a copy of the dated proof of purchase, to 3Com's Corporate Service Center or
to an Authorized 3Com Service Center during the applicable warranty period.
Standard warranty service for software products may be obtained by
3Com warrants its hardware products to be free from defects
Lifetime
One year (unless otherwise specified above)
90 days
3Com warrants that the software programs licensed from it will
Standard warranty service for hardware
telephoning 3Com's Corporate Service Center or an Authorized 3Com Service
Center, within the warranty period. Products returned to 3Com's Corporate
Service Center must be pre-authorized by 3Com with a Return Material
Authorization (RMA) number marked on the outside of the package, and sent
prepaid, insured, and packaged appropriately for safe shipment. The repaired
or replaced item will be shipped to Customer, at 3Com's expense, not later
than thirty (30) days after receipt of the defective product by 3Com.
WARRANTIES EXCLUSIVE:
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES
NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY.
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND,
OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF
3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Some countries, states, or provinces do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages for
certain products supplied to consumers or the limitation of liability for personal
injury, so the above limitations and exclusions may be limited in their
application to you. This warranty gives you specific legal rights which may
vary depending on local law.
GOVERNING LAW:
the state of California.
3Com Corporation
U.S.A. Tel: (408) 764-5000
9/1/96
IF A 3COM PRODUCT DOES NOT OPERATE AS
TO THE FULL EXTENT ALLOWED BY LAW 3COM
This Limited Warranty shall be governed by the laws of
, 5400 Bayfront Plaza, Santa Clara, CA, 95052-8145,
8
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