This manual is intended for people who want to configure the Vantage Report
using the web configurator. You should have at least a basic knowledge of TCP/IP
networking concepts and topology.
Related Information
• Download software and documentation (User’s Guide, Quick Start Quide,
Datasheet, Support Notes) from one of the FTP sites:
Europe: ftp://ftp.zyxel.dk/Vantage_Report
Rest of World: ftp://ftp.zyxel.com/Vantage_Report
• Vantage Report Online Help
Embedded web help for descriptions of individual screens and supplementary
information.
•ZyXEL Glossary and Web Site
Please refer to www.zyxel.com
additional support documentation.
for an online glossary of networking terms and
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Vantage Report User’s Guide
3
About This User's Guide
Need More Help?
More help is available at www.zyx el.com.
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick
Start Guide and Command Line Interface Reference Guide in order to better
understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.
•Forum
This contains discussions on ZyXEL prod ucts. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should conta ct your vendor. If you cannot contact your vendo r, then contact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following informatio n ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
4
Vantage Report User’s Guide
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The version number on the title page is the version of Vantage Report that is
documented in this User’s Guide.
• Enter means for you to type one or more characters and press the carriage
return. Select or Choose means for you to use one of the predefined choices.
• The choices of a menu item are in Bold Arial font.
• Mouse action sequences are denoted using a right angle bracket (>). For
example, click Report > Traffic > WEB > Top Hosts means first click the
Report main menu and then Traffic, WEB and finally click Top Hosts.
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons.
ComputerServerPrestige Device
ZyWALL DeviceUserInternet
VPN Tunnel
Vantage Report User’s Guide
5
Document Conventions
Your product is marked with this symbol, which is known as the WEEE
mark. WEEE stands for Waste Electronics and Electrical Equipment. It
means that used electrical and electronic products should not be mixed with
general waste. Used electrical and electronic equipment should be treated
separately.
Please see the Quick Start Guide for Vantage Report setup requirements,
installation, and access. This chapter introduces Vantage Report. See Appendix A
on page 465 for a list of key features.
1.1 Introduction
Vantage Report is a cost-effective, browser-based global management solution
that allows an administrator from any location to easily manage, monitor and
gather statistics on ZyXEL devices located worldwide. With Vantage Report, you
can monitor network access, enhance security, and anticipate future bandwidth
needs. A typical applica t ion is illustrated in Figure 1.
Figure 1 Typical Vantage Report Application
A
C
B
In this example, you use the web configurator (A) to set up the Vantage
Report server (B). You also configure the ZyXEL devices (C) to send their logs
and traffic statistics to the Vantage Report Server. The Vantage Report server
collects this information. Then, you can
• monitor the whole network
• look at historical reports about network performance and events
• examine device logs
Vantage Report User’s Guide
19
Chapter 1 Introducing Vantage Repo rt
The Vantage Report server can also send statistical reports to you by e-mail.
1.2 License Versions
This is independent from the version number, 3.1 for example. There are two
versions of Vantage Report, the basic version and the full version. When you
install Vantage Report, you get the basic version. The full version requires a
license key, which you usually have to purchase.
Note: This User’s Guide discusses the features in the full version.
The following table shows differences between the basic and full versions.
Table 1 Differences Between Basic Version and Full Version
FEATUREBASICFULL
Number of supported devices1up to 100
Supported formats for scheduled reportsPDFPDF, HTML
Drill-down reports1 layer2 layers
Reverse DNS lookupnoyes
Reverse Hostname lookupnoyes
Web usage by categorynoyes
AntiVirusnoyes
AntiSpamnoyes
Dashboardnoyes
Number of scheduled reports2020 per device
Customizable scheduled report templatesnoyes
Schedule Report FormatPDF PDF, HTML
Reports for the ZyWALL 1050/Z yWALL USG
series
noyes
There is also a free trial of the full version. The trial version is the same as the full
version except that it only supports one device. You can get the trial version by
registering Vantage Report. See Section 13.5 on page 432 for more information.
1.3 Hardware Requirements
Minimum hardware requirements:
• Intel Pentium 4 processor 1 GHz
• 512 Mb RAM
20
Vantage Report User’s Guide
Chapter 1 Introducing Vantage Report
• 8 GB free hard disk space
The following table shows the recommended hardware specifications. The more
powerful your computer, the more devices you can manage.
Table 2 Hardware Specification Recommendations
NUMBER
OF
DEVICES
0 - 50 - 75Intel P4 2.6
5 - 5075 - 750Intel P4 2.6
50 - 100750 - 1500Intel P4 3.2
LOG HANDLING
CAPABILITY (LOGS/
SEC)
CPU SPEC
(GHZ)
GHz
GHz
GHz
MEMOR
Y
SPEC
512 MB0 - 1
1 GB1 - 12
1 GB12 - 24
LOG SPACE
REQUIRED (GB/
DAY)
Vantage Report User’s Guide
21
Chapter 1 Introducing Vantage Repo rt
22
Vantage Report User’s Guide
CHAPTER 2
The Vantage Report Server
This chapter explains several characteristics of the Vantage Report server.
2.1 Starting and Stopping the Vantage Report
Server
Note: Make sure the port Vantage Report uses for web services is not used by other
applications, especially web servers.
The Vantage Report server runs as a service on the Vantage Report server. By
default, this service starts automatically when you log in to the Vantage Report
server. You can use the services management screen to start, stop, or configure
this service. To open this screen,ì
1In Windows 2000, click Start > Settings > Control Panel > Administrative
Tools > Services. The Services screen opens.
2In Windows XP, click Start > Control Panel > Performance and Maintenance
> Administrative Tools > Services. The Services screen opens.
Vantage Report User’s Guide
23
Chapter 2 The Vantage Report Server
3In Windows Vista or Windows 7, click Start > Control Panel > Administrative
Tools > Services. The Services screen opens.
4Right-click on Vantage Report. A menu appears.
5Select Start or Stop to start or stop the Vantage Report service. Select
Properties to configure the service.
2.2 E-Mail in the Vantage Report Server
Note: Before the Vantage Report server can send e-mail to anyone, you have to
configure the SMTP mail server. See Section 13.2 on page 428 for more
information.
The Vantage Report server can use e-mail to send information in several
situations. In some situations, it sends e-mail to the e-mail address that is
associated with a specific user (see Section 13.3 on page 429). In other
situations, it sends e-mail to any valid e-mail address.
• scheduled report - The Vantage R eport server can send one or more statist ical
reports regularly or one-time to any valid e-mail address. See Chapter 11 on
page 383 for more information.
• system notifications - When certain system parameters cross a threshold
(minimum or maximum) value, the Vantage Report server sends e-mail to the
Vantage Report administrator (the e-mail address associated with the root
account). Some of these messages are warnings; in some situations, however,
the Vantage R e port server starts or stops receive logs. See Appendix A on page
465 for a list of parameters and threshold values. One of the threshold values
can be configured. See Section 13.1 on page 423.
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Vantage Report User’s Guide
Chapter 2 The Vantage Report Server
• forgotten password - A user clicks Forget Password? in the Login screen.
In this case, the Vantage Report server sends the account information to the email address associated with the specified user name. See Section 3.2 on page
31 for an example of the Login screen.
• test message - The Vantage Report administrator tests the SMTP mail server
settings. The Vantage Report server sends an e-mail message to the e-mail
address associated with the root account. See Section 13.2 on page 428 for
more information.
2.3 Time in the Vantage Report Server
• In Vantage Report, clock time is the time the Vantage Report server receives
information (log entries or traffic statistics) from the ZyXEL devices, not the
time the device puts in the entry . As soon as the V antage R eport server receives
information, it replaces device times with the current time in the Vantage Report
server.
• The Vantage Report server processes log entries and traffic statistics b efore the
information is available in any screen (including log viewers). For performance
reasons, the Vantage Report server does not process this information right
away. Instead, the processing time depend s on the way the information is used
in Vantage Report. See the following table for processing times for each menu
item.
* - The names of categories may be different for different devices. Use the category that is appropriate for each
device.
** - The log viewers display whatever log entries the ZyXEL devices record, including log entries that may not
be used in other reports.
Vantage Report User’s Guide
27
Chapter 2 The Vantage Report Server
• Source Data - Some screens use log entries; some screens use traffic
statistics. Some ZyXEL devices do not track traffic statistics. If Vantage Report
does not get one of these, the screens are empty. See the Quick Start Guide for
detailed instructions.
• Log Settings - If ZyXEL devices do not record some categories of log entries,
Vantage R eport does not ha v e any information to displa y either. For example, if
you want to look at VPN traffic for a particular device, the device has to record
log entries for IPSec.
For most devices, go to the Logs > Log Settings screen, and select the
appropriate categories. You may also use the command-line interface.
• Additional - In some cases, it is possible to control what log entries are
recorded in even more detail. For example, in some ZyXEL devices, it is possible
to control what attack types are logged.
For most devices, go to the screen indicated to select the appropriate log
entries. You may also use the command-line interface.
2.5 Common Terms
The following table describes the terms that appear frequently in this document.
Table 6 Common Terms
TERMDESCRIPTION
ZLD-based ZyXEL
Devices
ZyNOS-based ZyXEL
Devices
Drill-down ReportClick a link in a report to display details in another screen. For
HostA host represents a computer with an IP address.
Remote UserA user login the device with a legal user’s account.
ZLD (ZyXEL Linux Distribution) is ZyXEL's platform based on
Linux. ZLD models include ZyWALL 1050 and ZyWALL USG
series.
ZyNOS is ZyXEL's Networking Operating Sy stem. ZyNOS
models include ZyWALL 5, ZyWALL 35, and ZyWALL 70, etc.
example, click VPN > Remote Access (IPSec) > User Status, then click a user’s link to display a report of the
services for which the user sent the most traffic.
Figure 2 Remote User
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Vantage Report User’s Guide
Chapter 2 The Vantage Report Server
TERMDESCRIPTION
Remote VPN UserA VPN user is a user who is allowed to send traffic through VPN
tunnel.
Figure 3 Remote VPN User
Incoming VPN TrafficA diagram is referred to in following figure. In this example,
incoming VPN traffic is encrypted data that the ZyXEL Device
receives from VPN tunnels (A) and the traffic sent back (B).
Figure 4 Incoming VPN Traffic
A
Outgoing VPN TrafficA diagram is referred to in following figure. In this example,
outgoing VPN traffic is encrypted data that the ZyXEL Device
forwards through VPN tunnels (A) and the returned traffic (B).
Figure 5 Outgoing VPN Traffic
2.6 Common Icons
The following table describes common icons.
Table 7 Common Icons
ICONDESCRIPTION
The View Detail icon (in the Dashboard) lets you focus on an individual
monitor report.
The Settings icons open a screen where you can modify the report display
settings.
The Print icon opens a screen for printing the screen.
B
A
B
Vantage Report User’s Guide
29
Chapter 2 The Vantage Report Server
Table 7 Common Icons
ICONDESCRIPTION
The Pie View icon displays the statistical report in a pie chart.
The Bar View icon displays the statistical report in a bar chart.
The Refresh icon updates the information in the screen.
30
Vantage Report User’s Guide
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