ZyXEL Communications X6004 User Manual

Enterprise-Grade IP PBX System for

SIP Proxy, Registrar and Redirect

Server (RFC 3261)

DSP Supporting Rich Call

Features and Codec Transcoding

Optional Trunking Interfaces Supporting FXO, FXS, ISDN-BRI, T1, E1 and SIP Trunks

Voice Mail with E-mail Forwarding

Firewall-transparent Softphone and Web Phone

Upgradeable N-way Meet-Me Conference

Web-based Management for System and Personal Configurations

Auto-provisioning

ZyXEL SmartExpand Stackable Mechanism

Small and Medium Businesses

Benefits

Stable Telephony Services

ZyXEL X6004 uses IP PBX DSP to prevent unpredictable service break-offs. Smart Expand allows users to stack many X6004 to gain in capacity and system availability.

Premium Voice Quality

Dedicated DSP resource and QoS mechanism guarantee premium voice quality and performance. With wideband CODEC, ZyXEL VoIP solution provides excellent voice quality.

Excellent Mobility and Productivity

The X6004’s soft phone and personal web phone enable the road warriors with complete telephony service as working in office. Firewall transparent VoIP communications ensures the best portability.

Easy Management

The intuitive web-based management, wizard program and centralized dashboard ease the administration hassle. Besides, auto provisioning minimize the effort of deploying all sorts of ZyXEL IP phones, ATAs and VoIP gateways.

Expandable Design Protects Customer Investments

Modular design of trunk interfaces, features, and DSP ensure incremental investment to fit glowing needs. The X6004 can also work as a trunk gateway as well to construct a multi-site VoIP service environment with other X6004s.

IP PBX

X6004

Seamless Integration with Telco, ITSP Services, and Legacy PBX

The X6004 supports the versatile trunking expansions, including FXO, FXS, ISDN, T1 and E1. The users can easily fit into all sort of telephony environment. Furthermore, standard SIP trunks and trusted peers make the X6004 seamlessly integrated with ITSP services.

Value-added Services Enrich VoIP Applications in Enterprise

With click-to-talk call center, 64-line meet-me conference and video conference, the X6004 enables the brand new working style through converged and unified communications. Leveraging Microsoft Office Exchange Server, the X6004 makes E-mail and VoIP as a complete UC application.

Specifications

System Specifications

Standard Protocols

• SIP Proxy, SIP Registrar and SIP Redirect

Server (RFC 3261)

• SIP Outbound Proxy Server

• SDP (RFC 2327), RTP (RFC 1889), RTCP (RFC

1890)

Basic Call Services

• Caller ID

• Call Waiting

• Call Hold and Retrieve

• Call Park and Retrieve

• Call Pickup (Group/Direct)

• Call Forward (No Answer, Busy, Unconditional)

• Do Not Disturb (DND)

• Call Transfer

• Call Back on Busy

• Distinctive Ringing: 12 Kinds of Ring Tones for

3 Types of Calls

• Intercom

• Call Detail Record (CDR) Database

• Phonebook:

- Automatically Synchronized with LDAP Server

- Locally Manipulated Phonebook

• Cross-subnet Group Paging

• Music-On-Hold

• SIP Presence

Outbound Call Handling

• Call Emergency

• Least Cost Route (LCR)

• Group Control

• Call Access Code

• Call Screening

• SIP Trunks and Trusted Peer for ITSP Services

Incoming Call Handling

• Call Blocking

• Hunt Group:

- Ring Algorithm: Ring All, Round Robin,

Least Recent, Fewest Calls, and Random

• Direct Inward Dialing (DID/DDI)

• Night Service:

- Auto-attendant

- Call Forwarding

- Hunt Group

Voice Mail and Auto Attendant

• 10 x 10 x 10 Auto Attendant (AA) Profiles and

Interactive Voice Response (IVR)

• Voice Mail ( VM) with E-Mail Forwarding

• Message Waiting Indicator (RFC 3842)

Advanced

• Meet Me Conference: Support Up to 64 Lines

per Conference (with optional 64-CH DSP

expansion module)

• Click to Dial: Contact in Personal Web Portal

• Personal IVR

• Firewall Transparent Web Phone and

Soft Phone

• Compact Click-to-Talk Call Center

• PC-based Attendant Console

• SIP Surveillance

Codec/DSP

• Voice Codec and Support DSP Trans-coding:

- G.711a/µ

- G.729a/b

- G.726 (32 Kbps)

- G.723.1 (5.3 Kbps)

• Wideband Voice Codec Pass-through:

- G.722

- G.722.2 AMR-WB

• Video Codec Pass-through:

- H.261

- H.263

- H.264

- MPEG-4 SP/ASP

• G.168 Echo Cancellation

• G.711 PCM Fax/Modem Detection and

Pass-through

• Voice Activity Detection (VAD)

• Comfort Noise Generation (CNG)

• Dynamic Jitter Buffer

• DTMF Detection and Generation

• DTMF Relay:

- In-Band

- RFC 2833

- SIP Info

• Auto Gain Control (AGC)

Management

• Web-based Management for System and

Personal Configuration

• ZyXEL SmartExpand Dashboard

• Intuitive Wizard for IP PBX Administration

• Group-oriented Authority Management

• Quality of Service: IPTOS and DiffServ

• DSP Channel Allocation

• Sys Log

• Auto Provision

• myZyXEL.com Online Service Subscription

• E-mail Notification:

- CDR Rotation & Alert

- System Log Rotation & Alert

• Multi-lingual Web GUI and Voice Prompts

Reliability

• Full Redundancy: Active-Active and

Active-Standby

• Backup Power Module (BPM)

• FXO Lifeline

Flexibility and Scalability

• ZyXEL SmartExpand Mechanism

• Optional Trunking Expansion Modules:

- 4-port FXO

- 4-port FXS

- 2-port FXO and 2-port FXS with Lifeline

- 1-port ISDN PRI (T1/E1 configurable)

- 4-port ISDN BRI/ST (NT/TE configurable)

• Optional DSP Expansion Modules: 16, 32, and

64 Channels

• Optional Advanced Media Storage

• Detachable Slide-in Fan Module

• Detachable Power Module

System Capacity

• Max. Extensions: 128

• Max. Voice Mail:

- Without Advanced Media Storage: 90 Minutes

- With Advanced Media Storage: 1,000 Hours

(Optional)

• ZyXEL SmartExpand Up to 5 Units

Trunk Compliance

• ISDN PRI (T1/E1):

- Alcatel-Lucent, Avaya, Siemens, and Nortel PBXs

• SIP Trunk:

- Nokia Siemens, Nortel, Broadsoft, and Huawei

Soft Switches

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