Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
• Quick Start Guide
The Quick Start Guide contains information on setting up your Multy Device using the Multy App.
• More Information
Go to support.zyxel.com to find other information on the Multy Device.
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Table of Contents
Table of Contents
Table of Contents ............................................................................................................................... 3
Chapter 1
Get to Know Your Multy WiFi System ................................................................................................ 5
1.2 How to Manage the Multy WiFi System ............................................................................................... 6
1.3 Getting Started ......................................................................................................................................... 6
1.6.1 Use the Rest Button ...................................................................................................................... 10
1.7 LED Light ................................................................................................................................................... 11
Chapter 2
Set up Your Multy WiFi System Using Multy App ............................................................................ 13
2.2 Use the Multy App .................................................................................................................................. 13
2.3 Add and Install Your First Multy Device .............................................................................................. 16
2.4 Test Your Mobile Phone Connection Speed ..................................................................................... 24
2.5 Test Your Multy Device Connection Speed ...................................................................................... 26
2.6 Measure Your WiFi Signal Strength ...................................................................................................... 28
2.7 Enable or Disable Guest WiFi ............................................................................................................... 30
2.8 Share WiFi Name and Password with a QR Code ........................................................................... 32
2.9 Set a WiFi Schedule for Clients ............................................................................................................. 34
2.10 Pause Internet Access for an Individual Client ............................................................................... 39
2.11 Pause or Resume Internet Access for a Group .............................................................................. 41
2.12 Check your Multy Device’s Configuration Details ......................................................................... 43
2.13 Use Custom DNS Server ....................................................................................................................... 45
2.14 Turn on or off the Multy Device’s LED Light ..................................................................................... 47
2.15 Check Your Multy Device Signal Strength ...................................................................................... 48
2.16 Restart Your Multy Device .................................................................................................................. 50
2.17 Remove a Multy Device ..................................................................................................................... 51
2.18 Install a Second Multy WiFi System.................................................................................................... 52
2.19 Change the Name or Picture of a Multy WiFi System ................................................................... 55
2.20 Remove a Multy WiFi System ............................................................................................................. 57
2.21 Enable or Add Port Forwarding Rules............................................................................................... 59
2.23 Switch to NAT/Bridge Mode ............................................................................................................... 65
2.24 Turn Notifications on or off .................................................................................................................. 67
2.25 Enable or Disable Daisy Chain Network Topology ........................................................................ 70
2.26 Report a Problem with the Multy App ............................................................................................. 72
2.27 Log in with a myZyxelCloud Account .............................................................................................. 73
2.28 Manage Your Multy WiFi System with Amazon Alexa ................................................................... 74
Appendix A Customer Support ......................................................................................................... 77
Appendix B Legal Information ........................................................................................................... 83
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A2
A1
A3
FEATURE
MULTY X (WSQ50)
MULTY U (WSR30)
Daisy Chain Topology
V - USB Port
V -
Get to Know Your Multy WiFi
1.1 Overview
Zyxel Multy WiFi System allows you to quickly set up and monitor your WiFi network using the Multy app.
You can install two or more Multy Devices in a Multy WiFi System to extend the range of your existing
wired network without additional wiring, providing easy network access to mobile users.
In the following example, the first Multy Device connects to the router to act as the root AP (A1), and
other Multy Devices are extenders (A2 or A3) to expand wireless coverage. The extenders help relay
communications from wireless clients to the root AP and router.
CHAPTER 1
System
Multy devices include the following:
• WSQ50 (Multy X)
• WSR30 (Multy U)
Multy U is designed for home use while Multy X is designed for small businesses. The differences between
the Multy X and Multy U devices are summarized in the next table.
Table 1 Differences between Multy X and Multy U
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FEATURE
MULTY X (WSQ50)
MULTY U (WSR30)
Number of LAN Port(s)
3 1 Number of internal antennas
5G
6 4 2.4G
2 2
BLE (Bluetooth Low
Energy)
1 -
Table 1 Differences between Multy X and Multy U (continued)
1.2 How to Manage the Multy WiFi System
You can use the following way to manage the Multy WiFi System.
Multy App
The Multy app allows Multy WiFi System setup and management from your mobile device. This User’s
Guide provides information about key uses of the Multy app.
1.3 Getting Started
To set up a Multy WiFi System, you need to:
1 Have a broadband modem or router that is connected to the Internet.
2 Get at least one Multy Device. If you have multiple Multy Devices, the first one you install should be
connected to the modem or router. Other Multy Devices can be placed in different rooms to extend
WiFi range by wirelessly connecting to the first Multy Device.
3 Install the Multy app and turn on Bluetooth on your smartphone. Make sure your phone has Internet
access.
4 Connect the first Multy Device (see Section 1.4 on page 6).
5 Use the Multy app to set up the Multy Device and manage your Multy WiFi System (see Chapter 2 on
page 13).
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1.4Hardware Connections
1 Use the included power cable to connect the Multy Device’s power port to a power outlet.
2 If you are installing the first Multy Device, connect the Internet port of the Multy Device to a broadband
modem or router that is connected to the Internet.
3 You may use Ethernet cables to connect other devices to your Multy Device.
Figure 1 WSQ50 Rear Panel
Figure 2 WSR30 Back Panel
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1.5 Hardware Installation
This section describes how the hardware device can be installed.
If your Multy Device comes with mounting holes at the bottom, you can use mounting brackets to
attach it to a wall or ceiling. If not, you have to place it on a desk, table, shelf, etc.
Figure 3 WSQ50 Mounting Holes
1.5.1 WSQ50 Installation
Mounting Holes
There are two ways to set up your WSR30 Multy Device:
• You can attach the leather strap to the hole at the top of your Multy Device to hang it to a wall or
ceiling, as shown in Figure 4 on page 9.
• You can also use the back port cover as a stand by attaching it to the bottom of the Multy Device
(shown blue in Figure 5 on page 9).
1.5.2 WSR30 Installation
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Figure 4 WSR30 Leather Strap
Figure 5 WSR30 Stand
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1.6 Reset Button
If you need to return the Multy Device to its default settings, use the reset button on the rear panel.
Figure 6 WSQ50 Reset Button
Figure 7 WSR30 Reset Button
Follow the steps below for a factory reset.
WSQ50:
1 Make sure the LED light on the top panel is not blinking white.
2 Press the reset button for at least five seconds or until the LED starts to blink red.
WSR30:
Press the reset button for at least five seconds or until the LED starts to blink amber.
1.6.1 Use the Rest Button
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1.7 LED Light
Look at the LED on the top (WSQ50) or front (WSR30) panel to determine the status of the Multy Device.
Figure 8 WSQ50 LED Light
Figure 9 WSR30 LED Light
The following are the LED descriptions for your Multy Device.
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COLOR
STATUS
DESCRIPTION
Off
The Multy Device is not receiving power.
White
Blinking
The Multy Device is booting up.
On
The Multy Device power is on.
Blue
Blinking
The Multy Device Bluetooth is being configured.
On
The Multy Device Bluetooth is ready.
Pink/Blue
Rotate
The Multy Device is ready for use. Rotate here means the pink light will move around
the LED indicator while the blue light is stationary.
Amber
Blinking
The Multy Device is undergoing firmware upgrade.
Fast Blinking
The Multy Device is being reset.
Red
On
The Multy Device in root AP mode failed to connect to the Internet or the Multy
Device in extender mode cannot connect to the root AP.
COLOR
STATUS
DESCRIPTION
Off
The Multy Device is not receiving power.
White
Blinking
The Multy Device is booting up, undergoing firmware upgrade, or being
configured.
On
The Multy Device is on and connected to the Internet.
Blue
Blinking
Bluetooth is enabled on the Multy Device.
On
The Multy Device in extender mode is connected to the root AP.
Red
On
The Multy Device in root AP mode failed to connect to the Internet, the Multy
Device in extender mode cannot connect to the root AP, or Bluetooth is not
working on the Multy Device.
Slow Blinking
An error occurred during firmware update.
Fast Blinking
The Multy Device is in the process of default restoring.
Table 2 WSQ50 LED Descriptions
Table 3 WSR30 LED Descriptions
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System Using Multy App
2.1 Introduction
Zyxel Multy app helps you install Multy Devices and manage the Multy WiFi System directly with your
Android or iOS device.
Compatibility
• Android 5.0 or later
• iOS 9.0 or later.
CHAPTER 2
Set up Your Multy WiFi
2.2 Use the Multy App
You can log in and use the Multy app with or without a myZyxelCloud account.
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use the app on any mobile device to manage your Multy WiFi System once it has been
set up. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxelCloud account is
linked to Alexa (Section 2.28 on page 74).
Note: Your mobile device needs to have Internet access to configure the following settings.
1 Install the Multy app from Google Play or the Apple App store. Then tap the Multy icon to open it.
Figure 10 Multy App Icon
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2 The main menu will be displayed. Tap the login icon to enter your myZyxelCloud account information. To
use the app without logging into the myZyxelCloud server, tap Start Installation.
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3 To log in with an myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter
your existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud
account.
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2.3 Add and Install Your First Multy Device
You need to install at least one Multy Device before you can manage the Multy WiFi System.
1 Sign in to your myZyxelCloud account or tap Install Multy. Choose the product model of your device
and tap Start.
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2 The Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy WiFi System.
3 Select the location where you want to place your Multy Device, then tap Next.
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4 Enter your WiFi name and password, and then tap Create.
5 After the first Multy Device is installed, you can tap Add Multy to install a second Multy Device.
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6 After adding another Multy Device, a test will be carried out to check the signal strength between the
primary and extender devices. Move your device to a different location if prompted to; then tap Move and Recheck.
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7 When the WiFi setup is completed, you can copy and use the new WiFi name and password to connect
your mobile phone to the Multy WiFi System.
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8 The Multy Site screen will be displayed, allowing you to monitor your Multy Devices and Multy WiFi
System. It shows whether the Multy Devices in this Multy WiFi System are on. It also shows how many
wireless clients are currently connected to the Multy Devices.
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If you can’t connect to your Multy Device, you may see the following screen. If your Bluetooth is
disabled, enable it first and then tap Try Again. If your Multy Device needs to be reset, tap Reset Multy
and follow the instructions.
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If you are unable to access the Internet, you may see the following screen. Make sure yur mobile device
is connected to your broadband router’s WiFi network and then tap None of these, Retry. If applicable,
configure PPPoE or Static IP settings provided by your ISP.
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2.4 Test Your Mobile Phone Connection Speed
You can run a speed test to check the Internet connection speed at which you send and receive data
from your mobile phone.
1 Tap the Speed Test icon ( ) of the Multy WiFi System.
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2 Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic.
You can tap the Remove icon ( ) to delete all records.
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2.5 Test Your Multy Device Connection Speed
With the Multy app, you can check the speed of the connection between your Multy Device and your
broadband modem/router. You can also check the connection speed between two Multy Devices.
1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2 Tap Speed Test and then the Test or Test All button to perform a test. The results will show data rates for
both upstream and downstream traffic. Tap Test Again to show the Test button.
3 To view the previous test results, tap the History icon ( ). You can tap the Remove icon ( ) to delete
all records.
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2.6 Measure Your WiFi Signal Strength
When you need to install a new Multy Device, you can perform a signal check to decide where to
place it. To use your mobile phone to measure the WiFi signal strength, wirelessly connect the mobile
phone to the Multy WiFi System first.
1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2 Tap WiFi Signal and then the Turn On button to perform a check. Tap Turn Off to stop the process.
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2.7 Enable or Disable Guest WiFi
After the Multy WiFi System is set up, you can create a separate WiFi network for your guests. The WiFi
settings will be applied to all Multy Devices in the same Multy WiFi System.
1 Tap the Network Settings icon ( ) of the Multy WiFi System.
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2 Tap the Edit icon () of Guest WiFi. Enable guest WiFi and enter the WiFi Name (SSID) and WiFi
Password. Tap Save.
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2.8 Share WiFi Name and Password with a QR Code
You can use the app to create a QR code with your WiFi network name and password. By printing and
placing the QR code somewhere obvious, you can let your friends or guests scan the QR code and join
the WiFi network directly without revealing your actual WiFi password.
1 Tap the Network Settings icon ( ) of the Multy WiFi System.
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2 Tap the Share icon () of the WiFi network for which you want to create a QR code. Tap Done.
Note: The Share icon () is available after you enable WiFi or guest WiFi and set a WiFi name and
password for it.
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2.9 Set a WiFi Schedule for Clients
When you create or edit a schedule profile, you can schedule the Multy WiFi System to automatically
disable the WiFi access of selected clients for preset periods of time.
Note: You can group clients by applying the same schedule profile to them. This allows you to
easily block/allow access or set a schedule for all client devices in the same group.
1 Tap the Parental Control icon ( ) of the Multy WiFi System.
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2 Tap the filter icon and select how you want to sort the devices in the list.
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3 Tap a client from the Devices list to view the client device information. Tap Join Profile to create a new
profile or apply a pre-configured schedule profile to the client.
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4 If you want to create a new schedule, tap Create New Profile, name the profile, and tap Next. Tap to
specify the time periods during which the client is blocked from accessing the Internet. If you want to
plan a schedule in 15-minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window
pops up. Tap Done to save your settings.
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5 The applied profile name will then display in the Parental Control > Devices and the Device Detail
screens.
6 The Profile screen is available after a schedule profile is created.
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2.10 Pause Internet Access for an Individual Client
To block a specific client from accessing the Internet without scheduling, just set a timer on it. The timer is
effective only once.
Note: You can only set a timer to block Internet access on the clients that do NOT belong to
any schedule group.
1 Tap the Parental Control icon ( ) of the Multy WiFi System.
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2 Tap a client from the Devices list to view the client device information.
3 Tap Block and select the time in hours and minutes. Tap Start to start the timer and block the client
immediately.
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2.11 Pause or Resume Internet Access for a Group
You may want to manually block a group of client devices from accessing the Internet immediately and
resume it later.
Note: You should already have created a schedule profile and applied the profile to client
devices to group them.
1 Tap the Parental Control icon ( ) of the Multy WiFi System.
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2 Tap Profile to view the schedule profiles previously created in the Multy WiFi System. Tap a profile’s
Blocked button to resume network access at once, or tap the Quick Block button to pause Internet
access for that specific group.
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2.12 Check your Multy Device’s Configuration Details
After configuring your Multy Device, you can view your Multy Device settings in the Detail screen.
1 Tap a Multy Device in the Multy Site screen to open its Detail screen.
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2 The figure on the left appears if you tap on the Multy Device acting as the main AP. The figure on the
right appears if you tap on an extender Multy Device. You can configure the DNS IP address and see
the IPv6 IP address on a main AP.
Note: For Multy U, you can view the E-label information as below.
1. Tap a Multy U in the Multy Site screen to open its Detail screen.
2. Tap the icon ( ) of the Detail screen.
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2.13 Use Custom DNS Server
You can choose to specify a custom DNS server for your Multy WiFi System.
1 Tap the primary AP Multy Device in the Multy Site screen to open the Detail screen and then tap DNS IP.
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2 Tap Custom DNS and enter a primary, secondary, and tertiary DNS server.
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2.14 Turn on or off the Multy Device’s LED Light
When the Multy Device is installed and ready, you can turn off the device’s LED light or configure the
LED light to always stay on.
1 Tap a Multy Device in the Multy Site screen to open its Detail screen. Tap the LED switch to enable or
disable.
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2.15 Check Your Multy Device Signal Strength
You can always check the signal strength between your extender and main AP to see if they need to be
moved closer or farther apart.
1 From the Multy Site screen, tap the extender Multy Device you want to check. The Detail screen will be
displayed. Tap WiFi Backhaul. The test will then be carried out.
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2 Move the extender Multy Device when prompted to and then tap Move and Recheck.
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2.16 Restart Your Multy Device
If you need to restart your Multy Device, you can do it remotely using the Detail screen.
1 From the Multy Site screen, tap the Multy Device you want to restart. The Detail screen will be displayed.
Tap Restart to restart this device.
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2.17 Remove a Multy Device
If a Multy Device is damaged or not in use, you can remove it from the Multy WiFi System.
1 From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be
displayed. Tap Delete This Multy to remove the device.
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2.18 Install a Second Multy WiFi System
You can manage multiple Multy WiFi Systems using the Multy app.
1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy.
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2 Tap A New Multy Site and Next to set up another Multy WiFi System.
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3 To switch between multiple Multy WiFi Systems, tap Switch Site from the navigation panel, select the
Multy WiFi System you want to manage and then Connect.
Note: The Switch Site link is available only when you have more than one Multy WiFi System.
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2.19 Change the Name or Picture of a Multy WiFi System
You can rename a Multy WiFi System or change the background picture that is displayed on the Multy
WiFi System main screen.
1 From the Multy Site screen, tap the Setting icon ( ) of the Multy WiFi System to open the Site Detail
screen.
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2 Tap the Edit icon of the Site Name to give the Multy WiFi System a new name.
3 Tap the Camera icon to replace the background picture of the Multy WiFi System.
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2.20 Remove a Multy WiFi System
All Multy Devices in the Multy WiFi System will be reset after you delete the Multy WiFi System.
1 From the Multy Site screen, tap the Setting icon ( ) of the Multy WiFi System to open the Site Detail
screen.
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2 Tap Delete This Multy Site to remove the Multy WiFi System.
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2.21 Enable or Add Port Forwarding Rules
If you want to forward incoming packets to a specific or appropriate IP address in the private network
using ports, set a port forwarding rule.
1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2 Tap Notifications in the Settings screen. Tap to enable port forwarding.
3 Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port
Setup or Port Range Setup to add a rule.
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4 Tap Done to save your settings after you enter a service name, a port number or a range of ports to
define the service to be forwarded, specify the transport layer protocol used for the service, and select
a device on your local network that will receive the packets from the port(s).
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5 A summary of the rule(s) will be displayed. Tap the add icon ( ) if you want to create another rule.
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2.22 Enable DMZ
DMZ allows other devices over the Internet to access a DMZ host device within your local network. You
first need to assign a DMZ host to use DMZ.
1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2 Tap DMZ in the Settings screen to configure your DMZ host. Enter a device IP Address or tap Select from
Device List and choose a device connected to the Multy WiFi network. Make sure DMZ is enabled in the
Settings screen to use this feature.
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2.23 Switch to NAT/Bridge Mode
By default, your Multy WiFi System is in NAT mode, but you can choose to change to bridge mode. The
following features are disabled in bridge mode:
• Parental Control
• UPnP
• Reserve IP
• Port Forwarding
• DMZ
1 To change your network mode, tap the Menu icon in the upper-left corner to open the navigation
panel and tap Settings.
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2 Tap Network Mode if you want to switch between NAT and bridge mode.
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2.24 Turn Notifications on or off
You can decide whether or not to get updates when new WiFi clients connect to the system, when
there are new speed test results, and when firmware updates are available.
1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2 Tap Notifications in the Settings screen. Tap to enable and allow the app to send you notifications when
there is a new speed test result or new firmware update.
Note: After you turn on notifications for speed test results, you need to use the Alexa voice
command “Alexa, ask Zyxel Multy to test Internet speed” to run a speed test to receive
the notification. See Section 2.28 on page 74 for more information about how to use the
Alexa voice service.
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3 If you want to get notifications when there are new client devices connecting to your WiFi network(s),
tap New Device Connected and enable notifications for the WiFi network(s).
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2.25 Enable or Disable Daisy Chain Network Topology
You can "daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your
home.
When daisy chaining is enabled, each Multy X device chooses its own way of connecting to the primary
Multy Device - either by connecting directly, or by going through another Multy Device with a strong
WiFi signal.
When Multy Devices are daisy-chained, they don’t all need to be placed near the primary Multy
Device, which means you can extend your coverage.
Note: This feature is not available on all Multy Devices. The Daisy Chain and Network
Topology menus appear only when using a Multy Device that supports Daisy Chain. See
Table 1 on page 5 to see which devices support this feature.
Daisy Chain Disabled
Daisy Chain Enabled
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1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
2 Tap Advanced Settings in the Settings screen. Tap to enable or disable daisy chaining.
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2.26 Report a Problem with the Multy App
If you encounter problems while using the Multy app or want to send us your feedback, you can send
an email to customer service.
1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Send Feedback, edit the
mail and tap Send.
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2.27 Log in with a myZyxelCloud Account
If you didn’t log into the Multy app with a myZyxelCloud account, you can still log in after the Multy WiFi
System has been set up.
1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Join myZyxelCloud. Enter
your existing account information and tap SIGN IN. If you don't have a myZyxelCloud account, tap Sign Up to create one.
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Chapter 2 Set up Your Multy WiFi System Using Multy App
2.28 Manage Your Multy WiFi System with Amazon Alexa
If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control
your Multy Devices in the Multy WiFi System. At the time of writing, the available Alexa skill voice
commands for Multy WiFi System are:
• Alexa, ask Zyxel Multy to turn off guest WiFi
• Alexa, ask Zyxel Multy to test Internet speed
• Alexa, ask Zyxel Multy to turn on WiFi light
• Alexa, ask Zyxel Multy to turn off WiFi light
• Alexa, ask Zyxel Multy to pause the Internet
You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow
Alexa to perform the supported tasks.
Note: To use the Alexa voice service, you must have logged into the Multy app with a
myZyxelCloud account and set up the Multy Device(s).
Both the Multy Devices and Alexa device should be connected to the same WiFi
network.
1 Go to Amazon’s website (https://www.amazon.com) and sign in with your Amazon account. Tap
Departments and select Alexa Skills.
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Chapter 2 Set up Your Multy WiFi System Using Multy App
2 Enter the keyword "Multy" in the search bar and select "Multy" from the list of results. Tap Enable to
connect the Multy WiFi System to Alexa.
3 Tap Link Account and enter your myZyxel account information to associate the skill with your account.
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Chapter 2 Set up Your Multy WiFi System Using Multy App
4 Tap Authorize. A screen appears showing that the skill for Multy WiFi Systems has been successfully
linked.
5 Use either the Alexa app or voice command “Discover Devices” to have Alexa discover the Multy
Device(s) on the specified myZyxel account. You then can use your voice to control the Multy Device.
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77
APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If
you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the
device.
See http://www.zyxel.com/homepage.shtml and also
http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Zyxel Communications Corporation.
Published by Zyxel Communications Corporation. All rights reserved.
Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any
license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Regulatory Notice and Statement
APPENDIX B
Legal Information
UNITED STATES of AMERICA
CANADA
The following information applies if you use the product within USA area.
FCC EMC Statement
• The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
device.
• This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and
can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
• If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
The following information applies if you use the product with RF function within USA area.
FCC Radiation Exposure Statement
• This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or
transmitter.
• Operation of this device is restricted to indoor use only.
The following information applies if you use the product within Canada area.
Innovation, Science and Economic Development Canada ICES Statement
CAN ICES-3 (B)/NMB-3(B)
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84
Appendix B Legal Information
Innovation, Science and Economic Development Canada RSS-GEN & RSS-247 statement
• This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's
• This radio transmitter has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types
If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid,
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the
• Where applicable, antenna type(s), antenna models(s), and the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz
• L'é metteur/ré cepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et
Le présent é metteur radio (???IC ID) a é té approuvé par Innovation, Sciences et Développement é conomique Canada pour fonctionner avec
les types d'antenne é numéré s ci dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est
supé rieur au gain maximal indiqué pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'é metteur.Lorsque la
fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est activé e pour ce produit , il est né cessaire de porter une attention
particuliè re aux choses suivantes
• Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont ré servés uniquement pour une utilisation à l'inté rieur afin de réduire les
• Pour les dispositifs munis d'antennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz)
• Lorsqu'il y a lieu, les types d'antennes (s'il y en a plusieurs), les numé ros de modèle de l'antenne et les pires angles d'inclinaison né cessaires
Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est activé e pour ce produit , il est né cessaire de porter une
attention particuliè re aux choses suivantes.
• Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz
EUROPEAN UNION
Industry Canada radiation exposure statement
This device complies with ISED radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated
with a minimum distance of 20 cm between the radiator and your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement
doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
listed below with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum
gain indicated for any type listed, are strictly prohibited for use with this device.
mobile satellite systems.
equipment still complies with the e.i.r.p. limits as appropriate; and
elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 shall be clearly indicated.
shall be such that the equipment still complies with the e.i.r.p. limit.
Dé veloppement é conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioé lectrique subi, mê me si le
brouillage est susceptible d'en compromettre le fonctionnement.
risques de brouillage pré judiciable aux systèmes de satellites mobiles utilisant les mê mes canaux;
doit être conforme à la limite de la p.i.r.e. spécifié e, selon le cas;
pour rester conforme à l'exigence de la p.i.r.e. applicable au masque d'é lé vation, énoncé e à la section 6.2.2.3 du CNR-247, doivent ê tre
clairement indiqué s.
et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e.
The following information applies if you use the product within the European Union.
Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED)
• Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014/53/EU (RED). And this
product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the
countries mentioned below table:
• In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area
networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are
applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of
their national regulations for the 5GHz wireless LANs.
• If this device for operation in the band 5150-5350 MHz, it is for indoor use only.
• This equipment should be installed and operated with a minimum distance of 20 cm between the radio equipment and your body.
• The maximum RF power operating for each band as follows:
WSQ50
• the band 2,400 to 2,483.5 MHz is 97.95 mW (19.91 dBm),
• the bands 5,150 MHz to 5,350 MHz is 182.81 mW (22.62 dBm),
• the band 5,470 MHz to 5,725 MHz is 916.22 mW (29.62 dBm).
WSR30
• the band 2,400 to 2,483.5 MHz is 99.54 mW (19.98 dBm),
• the bands 5,150 MHz to 5,350 MHz is 198.61 mW (22.98 dBm),
• the band 5,470 MHz to 5,725 MHz is 685.49 mW (28.36 dBm).
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85
Appendix B Legal Information
Български
(Bulgarian)
С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите
приложими разпоредбите на Директива 2014/53/ЕC.
National Restrictions
• The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link
having a range exceeding 300 meters. Please check http://www.bipt.be for more details.
• Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te
worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer
gegevens.
• Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à
l’Institut Belge des services Postaux et des Télé communications (IBPT). Visitez http://www.ibpt.be pour de plus amples
dé tails.
Español
(Spanish)
Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2014/53/UE..
Čeština
(Czech)
Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
2014/53/EU.
Dansk (Danish)
Undertegnede Zyxel erklæ rer herved, at følgende udstyr udstyr overholder de væ sentlige krav og ø vrige relevante krav i
direktiv 2014/53/EU.
National Restrictions
• In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage.
• I Danmark må frekvensbåndet 5150 - 5350 også anvendes udendørs.
Deutsch
(German)
Hiermit erklä rt Zyxel, dass sich das Gerä t Ausstattung in Ü bereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlä gigen Bestimmungen der Richtlinie 2014/53/EU befindet.
Eesti keel
(Estonian)
Kä esolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU põ hinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sä tetele.
Ελληνικά
(Greek)
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ
∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 2014/53/EU.
English
Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU.
Français
(French)
Par la pré sente Zyxel dé clare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2014/53/EU.
Hrvatski
(Croatian)
Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU.
Íslenska
(Icelandic)
Hé r með lýsir, Zyxel þ ví yfir að þessi búnað ur er í samræ mi við grunnkrö fur og ö nnur viðeigandi á kvæ ð i tilskipunar 2014/53/
EU.
Italiano (Italian)
Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 2014/53/EU.
National Restrictions
• This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation
Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires
a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details.
• Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione
delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede
una “Autorizzazione Generale”. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli.
Latviešu valoda
(Latvian)
Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/EU būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
National Restrictions
• The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please
check http://www.esd.lv for more details.
• 2.4 GHz frekvenèu joslas izmantoðanai â rpus telpâm nepiecieð ama atïauja no Elektronisko sakaru direkcijas. Vairâ k
informâ cijas: http://www.esd.lv.
Lietuvių kalba
(Lithuanian)
Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas.
Magyar
(Hungarian)
Alulírott, Zyxel nyilatkozom, hogy a berendezé s megfelel a vonatkozó alapvetõ követelmé nyeknek és az 2014/53/EU
irá nyelv egyéb elõ írásainak.
Malti (Maltese)
Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm
fid-Dirrettiva 2014/53/EU.
Nederlands
(Dutch)
Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentië le eisen en de andere relevante
bepalingen van richtlijn 2014/53/EU.
Polski (Polish)
Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Dyrektywy 2014/53/EU.
Portuguê s
(Portuguese)
Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposiç õ es da Directiva 2014/53/
EU.
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86
Appendix B Legal Information
Română
(Romanian)
Prin prezenta, Zyxel declarăcă acest echipament este în conformitate cu cerinţeleesenţialeşi alte prevederi relevante ale
Directivei 2014/53/EU.
Slovenčina
(Slovak)
Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EU.
Slovenščina
(Slovene)
Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
Suomi (Finnish)
Zyxel vakuuttaa tä ten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien
direktiivin muiden ehtojen mukainen.
Svenska
(Swedish)
Hä rmed intygar Zyxel att denna utrustning står I ö verensstämmelse med de vä sentliga egenskapskrav och övriga relevanta
bestä mmelser som framgår av direktiv 2014/53/EU.
Norsk
(Norwegian)
Erklæ rer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I
direktiv 2014/53/EU.
COUNTRY
ISO 3166 2 LETTER CODE
COUNTRY
ISO 3166 2 LETTER CODE
Austria
AT
Liechtenstein
LI
Belgium
BE
Lithuania
LT
Bulgaria
BG
Luxembourg
LU
Croatia
HR
Malta
MT
Cyprus
CY
Netherlands
NL
Czech Republic
CZ
Norway
NO
Denmark
DK
Poland
PL
Estonia
EE
Portugal
PT
Finland
FI
Romania
RO
France
FR
Serbia
RS
Germany
DE
Slovakia
SK
Greece
GR
Slovenia
SI
Hungary
HU
Spain
ES
Iceland
IS
Switzerland
CH
Ireland
IE
Sweden
SE
Italy
IT
Turkey
TR
Latvia
LV
United Kingdom
GB
Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those
countries.
2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the
gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).
List of national codes
Safety Warnings
• Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not expose your device to dampness, dust or corrosive liquids.
• Do not store things on the device.
• Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an
enclosed space such as a box or on a very soft surface such as a bed or sofa.
• Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified
service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to
a power outlet.
• Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor
or cord.
• Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example,
110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the
device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
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Appendix B Legal Information
• CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at
the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
• The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power
supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible.
Environment Statement
ErP (Energy-related Products)
Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/
125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive
(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has
satisfied regulation requirements which are:
• Network standby power consumption < 8W, and/or
• Off mode power consumption < 0.5W, and/or
• Standby mode power consumption < 0.5W.
(Wireless settings, please refer to the chapter about wireless settings for more detail.)
European Union - Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic
waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of
your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemä ß den örtlichen Bestimmungen getrennt vom Hausmü ll entsorgt
werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der
Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt
und die menschliche Gesundheit zu schü tzen.
El símbolo de abajo indica que según las regulaciones locales, su producto y/o su batería deberá n depositarse como basura separada de la
domé stica. Cuando este producto alcance el final de su vida útil, llé velo a un punto limpio. Cuando llegue el momento de desechar el
producto, la recogida por separado é ste y/o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y
medioambiental.
Le symbole ci-dessous signifie que selon les réglementations locales votre produit et/ou sa batterie doivent ê tre é liminés sé parément des ordures
mé nagè res. Lorsque ce produit atteint sa fin de vie, amenez-le à un centre de recyclage. Au moment de la mise au rebut, la collecte sé parée
de votre produit et/ou de sa batterie aidera à é conomiser les ressources naturelles et protéger l'environnement et la santé humaine.
Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici.
Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta
separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana.
Symbolen innebä r att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushå llsavfallet. När den hä r produkten nå r
slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden fö r kasseringen bidrar du till en bä ttre miljö och mä nsklig hä lsa genom att
göra dig av med den på ett å tervinningsstä lle.
•
•
•
•
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88
Appendix B Legal Information
SYMBOL
EXPLANATION
Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction.
Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers.
Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor.
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or
reinforced insulation.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
About the Symbols
Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage.
The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the
contents.
Explanation of the Symbols
-
-
-
-
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89
Appendix B Legal Information
Viewing Certifications
Go to http://www.zyxel.com to view this product’s documentation and certifications.
Zyxel Limited Warranty
Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the
Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local
distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value,
and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties,
express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held
liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the
device at http://www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at
www.us.zyxel.com for North American products.
Open Source Licenses
This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided
with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses,
please contact support@zyxel.com.tw to get it.
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