ZyXEL Communications WSQ50 Users manual
Default Login Details
User’s Guide
Multy X
AC3000 Tri-Band WiFi System
Model: WSQ50
Zyxel App Multy X
myZyxelCloud
Account
https://mycloud.zyxel.com
Version 1.0.0 Edition 1, 08/2017
Copyright © 2017 Zyxel Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect and install the Multy device.
•More Information
Go to support.zyxel.com to find other information on the Multy device
.
Multy X WiFi System User’s Guide
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Table of Contents
Table of Contents
Table of Contents.................................................................................................................................3
Chapter 1
Get to Know Your Multy X WiFi System ..............................................................................................4
1.1 Overview .......................................................................................................................................... 4
1.2 Way to Manage the Multy X WiFi System ......................................................................................4
1.3 Hardware Connections ................................................................................................................... 5
1.4 Reset Button ...................................................................................................................................... 5
1.4.1 Use the RESET Button ............................................................................................................... 5
1.5 LED (Light) .......................................................................................................................................... 6
Chapter 2
Set up Your Multy X WiFi System Using Multy X App ........................................................................7
2.1 Introduction ....................................................................................................................................... 7
2.2 Use Multy X app ................................................................................................................................ 7
2.3 Add and install your Multy device .................................................................................................. 9
Appendix A Customer Support ....................................................................................................... 11
Appendix B Legal Information......................................................................................................... 17
Multy X WiFi System User’s Guide
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Get to Know Your Multy X
A2
A1
A3
1.1 Overview
Zyxel Multy X WiFi System lets you quickly set up and monitor your WiFi network using the Multy X app.
You install two or more Multy devices in a Multy X WiFi System to extend the range of your existing wired
network without additional wiring, providing easy network access to mobile users.
CHAPTER 1
WiFi System
In the following example, the first Multy device connects to the router to act as the root AP (
other Multy devices are extenders (A2 or A3) to expand wireless coverage. The extenders help relay
communications from wireless clients to the root AP.
A1), and
1.2 Way to Manage the Multy X WiFi System
You can use the following way to manage the Multy X WiFi System.
Multy X App
The Multy X app allows Multy X WiFi System setup and management from your mobile device. This User’s
Guide provides information about key uses of the Multy X app.
Multy X WiFi System User’s Guide
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Chapter 1 Get to Know Your Multy X WiFi System
1.3 Hardware Connections
See your Quick Start Guide for more information about hardware installation.
1 Use the included power cable to connect the Multy device’s power port to a power outlet.
2 If you are installing the first Multy device, connect the Internet port of the Multy device to a broadband
modem or router that is connected to the Internet.
1.4 Reset Button
If yo need to set the Multy device back to its default settings, use the Reset button on the rear panel.
1.4.1 Use the RESET Button
1 Make sure the LED is not blinking white.
2 Press the RESET button for longer than five seconds to set the Multy device back to its factory-default
configurations. The LED starts to blink red.
Multy X WiFi System User’s Guide
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1.5 LED (Light)
The following are the LED descriptions for your Multy device.
Figure 1 Multy device LED
Chapter 1 Get to Know Your Multy X WiFi System
The following are the LED descriptions for your Multy device.
Table 1 Multy device LED
COLOR STATUS DESCRIPTION
Off The Multy device is not receiving power.
White Blinking The Multy device is booting up, undergoing firmware upgrade or being
configured.
On The Multy device is on and connected to the Internet.
Blue Blinking Bluetooth is enabled on the
On The Multy device in extender mode is connected to the root AP.
Red On The Multy device in root AP mode failed to connect to the Internet, the Multy
device in extender mode cannot connect to the root AP or Bluetooth is not
working on the Multy device.
Slow Blinking An error occurred during firmware update.
Fast Blinking The Multy device is in the process of default restoring.
Multy device.
Multy X WiFi System User’s Guide
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Set up Your Multy X WiFi
System Using Multy X App
2.1 Introduction
Zyxel Multy X app lets you install Multy devices and manage the Multy X WiFi System directly with your
Android or iOS device.
Compatibility
• Android 4.4 or later
•iOS 9 or later.
CHAPTER 2
2.2 Use Multy X app
You can log in and use the Multy X app with or without a myZyxelCloud account. With a myZyxelCloud
account, all your configurations will be stored in the myZyxelCloud server. You then can log in and use
the app on any mobile device to manage your Multy X WiFi System once it has been set up.
1 Install the Multy X app from Google Play or the Apple App store. Then tap the Multy X icon to open it.
Figure 2 Multy X App Icon
Multy X WiFi System User’s Guide
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