This manual is intended for people who want to configure the Zy XEL Device using
the web configurator. You should have at least a basic knowledge of TCP/IP
networking concepts and topology.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com
product certifications.
for additional support documentation and
User Guide Feedback
Help us help you. Send all User Guide-related comments, questi ons or suggestions
for improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: techwriters@zyxel.com.tw
Customer Support
In the event of problems that cannot be solved by using this manual, you should
contact your vendor. If you cannot contact your vendor, then contact a ZyXEL
office for the region in which you bought the device. See ht t p ://www.zyxel.com/
web/contact_us.php for contact information. Please have the following information
ready when you contact an office.
• Product model and serial number.
•Warranty Information.
P-2900-4HB User’s Guide
3
About This User's Guide
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
4
P-2900-4HB User’s Guide
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-2900-4HB may be referred to as the “ZyXEL Device”, the “device” or the
“system” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “ret urn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.
P-2900-4HB User’s Guide
5
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The Z yXEL Device
icon is not an exact representation of your device.
ZyXEL DeviceComputerNotebook computer
ServerTelephoneSwitch
RouterInternet
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P-2900-4HB User’s Guide
Safety Warnings
Safety Warnings
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Antenna Warning! This device meets FCC certification requirements when using the
included antenna(s). Only use the included antenna(s).
• Make sure that the cable system is grounded so as to provide some protection against
voltage surges.
• CAUTION: RISK OF EXPLOSION IF BATTERIES ARE REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BA TTERIES AC CORDING TO THE INSTRUC TIONS. Dispose them at the
applicable collection point for the recycling of electrical and electronic equipment. For
detailed information about recycling of this product, please contact your local city office,
your household waste disposal service or the store where you purchased the product.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.
P-2900-4HB User’s Guide
7
Safety Warnings
8
P-2900-4HB User’s Guide
Contents Overview
Contents Overview
Introduction and Configuration ............................................................................................15
Getting To Know Your ZyXEL Device ........................................................................................ 17
Introducing the Web Configurator .............................................................................................. 21
Status ............................................................... ...................... ....................... ............................. 27
This chapter describes the key features and applications of your ZyXEL Device.
1.1 Overview
The ZyXEL Device is an embedded Multimedia Terminal Adapter (eMTA) device
built with two components: a DOCSIS 2.0 cable modem component for data
transfer and a PacketCable 1.5 MTA component for voice traffic. This means it can
provide high-speed Internet access as well as cost-effective, standard telephone
voice and fax/modem services through your cable service provider.
You can connect your computer to the ZyXEL Device either through a LAN or the
USB port. Connect your telephones to the PHONE ports if your VoIP company
gave you phone numbers.
Figure 1 Internet Access Application
LAN
PHONE
USB
1.2 Hardware Connection and Installation
Refer to the Quick Start Guide for information about hardware connections and
USB driver installation.
P-2900-4HB User’s Guide
17
Chapter 1 Getting To Know Your ZyXEL Device
1.3 LEDs (Lights)
The following figure displays the labels of the LED.
Figure 2 Front Panel LEDs
The following table describes the LEDs.
Table 1 Front Panel LEDs
LEDCOLOR STATUSDESCRIPTION
PWRGreenOnThe ZyXEL Device is receiving AC power.
BlinkingThe ZyXEL Device is receiving sufficient power
OffThe ZyXEL Device is not receiving power or it is
DSGreenOnThe ZyXEL Device has successfully found a
BlinkingThe ZyXEL Device is trying to search for a
OffThe downstream channel is not found.
USGreenOnThe ZyXEL Device has successfully found an
BlinkingThe ZyXEL Device is trying to search for an
OffThe upstream channel is not found.
ONLINEGreenOnThe ZyXEL Device has successfully established a
BlinkingSlowly: The ZyXEL Device is trying to initiate a
from the battery.
starting up.
downstream channel.
downstream channel.
upstream channel.
upstream channel.
connection to the cable operator’s network.
connection with the cable operator’s network.
18
Fast: The ZyXEL Device is sending/receiving data
on the WAN.
OffThe coaxial cable is not connected or the cable link
is down.
LAN 1-4GreenOnThe ZyXEL Device has a successful 10/100Mb
Ethernet connection.
Blinking The ZyXEL Device is sending/receiving data.
OffThe LAN is not connected.
P-2900-4HB User’s Guide
Chapter 1 Getting To Know Your ZyXEL Device
Table 1 Front Panel LEDs (continued)
LEDCOLOR STATUSDESCRIPTION
USB GreenOnA computeris connected to the USB port on the
ZyXEL Device. See Section 1.4 on page 19 for
more information about the USB port.
BlinkingThe ZyXEL Device is sending/receiving data via
the USB port.
OffThe USB port is not connected.
PHONE 1-4 GreenOnThe ZyXEL Device has successfully registered to
an IP telephone network.
BlinkingThe phone port is in use or is getting VoIP settings
from the MTA auto-provisioning serv er.
OffThe phone port is not connected or has not yet
connected to the MTA auto-provisioning server.
BATTERYGreenOn• The ZyXEL Device is starting up.
• The battery has sufficient power and the ZyXEL
Device is using AC power. The LED turns off if
the ZyXEL Device uses battery power.
BlinkingThe battery power is low.
Off• The ZyXEL Device is receiving sufficient power
from the battery if the PWR LED is blinking at
the same time.
• The ZyXEL Device is not receiving power from
the battery nor AC power.
1.4 USB Port
The USB port is useful if you have an USB-enabled computer that does not have a
network interface card available for attaching to the ZyXEL Device’s LAN network.
See the Quick Start Guide for details about USB driver installation pr oc ed ures.
1.5 Battery Packs
You can inst all up to two optional battery packs in the ZyXEL Device’ s battery bay.
This will ensure that any phones attached to the device during a power outage will
continue to function for a time. See the Quick Start Guide for details about battery
packs intallation procedures.
The standby time for a single battery is approximately 8 hours while the usage
time is approximately 5 hours.
Note: The device cannot function when there is
a power outage.
P-2900-4HB User’s Guide
19
Chapter 1 Getting To Know Your ZyXEL Device
Note: When the battery is in use, you can only make VoIP calls. Ethernet connections
will not function.
Note: Battery packs are sold separately.
20
P-2900-4HB User’s Guide
CHAPTER 2
Introducing the Web
Configurator
This chapter describes how to access the ZyXEL Device web configurator and
provides an overview of its screens.
2.1 Overview
The web configurator is an HTML-based management interface that allows easy
setup and management via an Internet browser. Use Internet Explorer 6.0 and
later or Netscape Navigator 7.0 and later versions. The recommended screen
resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop -up windows from your device. W eb pop-up blocking is enabl ed
by default in Windows XP SP (Service Pack) 2.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
See the chapter on troubleshooting to see how to make sure these functions are
allowed in Internet Explorer.
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21
Chapter 2 Introducing the Web Configurator
2.2 Accessing the Web Configurator
Follow the steps below to log into the Web Configurator.
1 Launch your web browser. Enter “192.168.1.1” as the web site address.
Figure 3 Web browser URL screen.
2A login screen displays. Enter the password (“1234” by default) and click Login.
Figure 4 Web Configurator login screen
3It is highly recommended you change the default password! Enter a new password
between 1 and 30 characters, retype it to confirm and click Apply; alternatively
click Ignore to proceed to the main menu if you do not want to change the
password now.
If you do not change the password at least once, the following screen appears
every time you log in.
Figure 5 Change Password at Login
4You should now see the main Site Map screen (refer to Figure 6 on page 23).
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P-2900-4HB User’s Guide
2.2.1 Resetting the ZyXEL Device
If you forget your password or cannot access the web configurator, you will need
to use the RESET button at the back of the ZyXEL Device to reload the factorydefault configuration file. This means that you will lose all configurations that you
had previously and the password will be reset to “1234”.
2.2.1.1 Using the RESET Button
1Make sure the PWR LED is on (not blinking).
2Press and hold the RESET button for about 15 seconds. All LEDs should turn on.
When you release the RESET button, the defaults have been restored and the
ZyXEL Device restarts.
You can also use the RESET button to restart the ZyXEL Device (without restoring
the defaults) by pressing down for 2 to 14 seconds.
Chapter 2 Introducing the Web Configurator
2.3 Navigating the Web Configurator
The following section summarizes how to navigate the web configurator from the
main Status screen.
Figure 6 Status
P-2900-4HB User’s Guide
23
Chapter 2 Introducing the Web Configurator
Following table lists the menu screens.
Table 2 Web Configurator Screens Summary
LINKSUB-LINKFUNCTION
StatusSystem StatusUse this screen to view firmware and system related
CableModem
Status
MTA StatusUse this screen to view information about MTA and
Advanced Setup
PasswordUse this screen to change your password.
LANLAN SetupUse this screen to configure LAN DHCP and TCP/IP
Static DHCPUse this screen to configure static DHCP settings.
NATUse this screen to enable or disable Network Address
Dynamic DNSUse this screen to set up dynamic DNS.
Static IPUse this screen to configure up to three static WAN IP
Remote
Management
LogsLog SettingsUse this screen to change your ZyXEL Device’s log
View LogUse this screen to view the logs for the categories that
MaintenanceDHCP TableThis screen lists the DHCP clients connected to the
DiagnosticThese screen displays information to help you identify
LogoutClick this to exit the Web Configurator.
information.
Use this screen to view information about the cable
modem, upstream and downstream channels.
status about the VoIP ports.
settings.
Translation (NAT). You can also use this screen to
configure rules the ZyXEL Device uses to convert
between private to public IP addresses.
addresses and RIP settings. Configure a static IP
address only if your cable service provider gave you
the information. See Section 4.3 on page 41 for a
configuration example.
Use this screen to configure through which interface(s)
and from which IP address(es) users can use Telnet/
FTP/Web to manage the ZyXEL Device.
settings.
you selected.
ZyXEL Device.
problems with the ZyXEL Device general connection.
2.4 Change Login Password
It is highly recommended that you periodically change the password for accessing
the ZyXEL Device. If you didn’t change the default one after you logged in or you
24
P-2900-4HB User’s Guide
Chapter 2 Introducing the Web Configurator
want to change to a new password again, then click Password in the Site Map
screen to display the screen as shown next.
Figure 7 Password
The following table describes the fields in this screen.
Table 3 Password
LABELDESCRIPTION
Old PasswordType the default password or the existing password you use to access
the system in this field.
New PasswordType the new password in this field.
Retype to
Confirm
ApplyClick Apply to save your changes back to the Prestige.
CancelClick Cancel to begin configuring this screen afresh.
Type the new password again in this field.
P-2900-4HB User’s Guide
25
Chapter 2 Introducing the Web Configurator
26
P-2900-4HB User’s Guide
CHAPTER 3
Status
3.1 Overview
This chapter describes the status screens you can display the ZyXEL Device’s
firmware and system information.
3.2 What You Can Do in the Status Screens
•Use the System Status screen (see Section 3.3 on page 30) to view firmware,
LAN and WAN information.
•Use the Cable Modem Status screen (see Section 3.4 on page 32) to view
status information about the cable modem, upstream and downstream
channels.
•Use the MTA Status screen (see Section 3.5 on page 36) to view status
information about the VoIP module and the phone ports.
3.2.1 What You Need to Know About Status
CM and MTA
The ZyXEL Device functions as two independent units: the cable modem part and
the Multimedia Terminal Adapter (MTA) part. Each part goes through the autoprovisioning stage to obtain its own configurati on fi le, IP and MAC addresses. The
P-2900-4HB User’s Guide
27
Chapter 3 Status
cable modem part is used for data traffic, and t he MT A part is used for V oIP tr affic.
The following figure illustrates how it works.
Figure 8 CM and MTA
ZyXEL Device (Embedded MTA)
Cable Modem
CM Configuration File
CM IP Address
CM MAC Address
Data
MTA Configuration File
MTA
MTA IP Address
MT A MAC Address
VoIP
Management IP Addresses
The ZyXEL Device automatically gets one CM and one MTA management IP
addresses from the cable service provider when the cable connection is
established. They are private IP addresses. The ZyXEL Device uses these to
communicate with the service provider’s network. When the cable connection is
not ready, you can access the Web Configurator using its LAN IP address (default
is 192.168.1.1). When the cable connection is up, you can access the Web
Configurator either using its LAN or WAN static IP address.
28
WAN IP Address(es)
If your computers/devices need to access the Internet or provide services to
Internet users, you must apply for one or multiple public IP addresses from your
cable service provider. The WAN interface can have up to three public IP
addresses. Configure them in the Advanced Setup > Static IP screen. See
Section 4.3 on page 41 for a configuration example.
Cable Network Initiation Process
The ZyXEL Device has to communicate with your cable operator’s Cable Modem
Terminal Service (CMTS) in order to establish a cable network connection. As
P-2900-4HB User’s Guide
Chapter 3 Status
illustrated in the following figure, it requires several steps to complete the
initiation process.
Figure 9 Cable Network Initiation Process
Lock a DS channel
Lock an US channel
CM Auto-Provisioning
MTA Auto-Provisioning
• Search and lock a downstream channel.
• Search and lock an upstream channel.
• Auto-provisioning of the cable modem settings.
• Auto-provisioning of the MTA settings.
See Section on page 32 for more details about the provisioning process.
P-2900-4HB User’s Guide
29
Chapter 3 Status
3.3 The System Status Screen
Click Status > System Status to open the following screen. Check these fields
when there is a problem with the network connection.
Figure 10 Status > System Status
30
The following table describes the labels in this screen.
Table 4 Status > System Status
LABELDESCRIPTION
System Status
System NameThis is the ZyXEL Device’s name. It is for identification purpose.
ZyNOS F/W
Version
WAN Information
This is the current version of the firmware the device uses. It also
shows the date the firmware was created.
P-2900-4HB User’s Guide
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