Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the NBG6817 and access the Web Configurator
wizards. It contains information on setting up your network and configuring for Internet access.
•More Information
Go to su pport . z y x e l. com to find other information on the NBG6817.
Status ......................................................................................................................................................60
WAN ........................................................................................................................................................ 73
Wireless LAN ..........................................................................................................................................94
LAN ....................................................................................................................................................... 114
3.2 Accessing the eaZy 123 Wizard ........................................................................................................18
3.3 Internet Type .....................................................................................................................................20
3.3.1 WAN Selection Type: Automatic - DHCP ................................................................................21
3.3.2 WAN Selection Type: PPPoE .................................................................................................. 21
3.3.3 WAN Selection Type: Static .....................................................................................................22
5.6 Control Panel ....................................................................................................................................31
7.5 LAN Screen ....................................................................................................................................... 46
WAN .....................................................................................................................................................73
LAN .................................................................................................................................................... 114
16.7 USB Device Problems ...................................................................................................................169
Appendix A Customer Support ........................................................................................................170
Appendix B Setting Up Your Computer’s IP Address ......................................................................176
Appendix C Common Services........................................................................................................196
Appendix D Legal Information .........................................................................................................199
Index ..................................................................................................................................................208
NBG6817 User’s Guide
8
PART I
User’s Guide
9
1.1 Overview
This chapter introduces the main features and applications of the NBG6817.
The NBG6817 extends the range of your existing wired network without additional wiring, providing
easy network access to mobile users. You can set up a wireless network with other IEEE 802.11a/b/
g/n/ac compatible devices. The NBG6817 is able to function both 2.4GHz and 5GHz networks at the
same time.
A range of services such as a firewall and content filtering are also available for secure Internet
computing.
There are two USB ports on the side panel of your NBG6817. One is USB 2.0, and the other is USB
3.0. You can connect USB memory sticks, USB hard drives, or USB devices for file sharing. The
NBG6817 automatically detects the USB devices.
CHAPTER 1
Introduction
1.2 Applications
Your can have the following networks with the NBG6817:
• W ired. You can connect network devices via the Ethernet ports of the NBG6817 so that they can
communicate with each other and access the Internet.
• W ireless. Wireless clients can connect to the NBG6817 to access network resources. You can
use WPS (Wi-Fi Protected Setup) to create an instant network connection with another WPScompatible device.
• W AN . Connect to a broadband modem/router for Internet access.
1.3 Ways to Manage the NBG6817
Use any of the following methods to manage the NBG6817.
• WPS (Wi-Fi Protected Setup). You can use the WPS button or the WPS section of the Web
Configurator to set up a wireless network with your NBG6817.
• Web Configurator. This is recommended for everyday management of the NBG6817 using a
(supported) web browser.
NBG6817 User’s Guide
10
Chapter 1 Introduction
1.4 Good Habits for Managing the NBG6817
Do the following things regularly to make the NBG6817 more secure and to manage the NBG6817
more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the NBG6817 to its factory default settings. If you
backed up an earlier configuration file, you would not have to totally re-configure the NBG6817.
You could simply restore your last configuration.
1.5 Resetting the NBG6817
If you forget your password or IP address, or you cannot access the Web Configurator, you will need
to use the RESET button at the back of the NBG6817 to reload the factory-default configuration
file. This means that you will lose all configurations that you had previously saved, the password
will be reset to “1234” and the IP address will be reset to “192.168.1.1”.
1.5.1 How to Use the RESET Button
1Make sure the power LED is on.
2Press the RESET button for one to four seconds to restart/reboot the NBG6817.
3Press the RESET button for longer than five seconds to set the NBG6817 back to its factory-default
configurations.
1.6 The WPS Button
Your NBG6817 supports Wi-Fi Protected Setup (WPS), which is an easy way to set up a secure
wireless network. WPS is an industry standard specification, defined by the Wi-Fi Alliance.
WPS allows you to quickly set up a wireless network with strong security, without having to
configure security settings manually. Each WPS connection works between two devices. Both
devices must support WPS (check each device’s documentation to make sure).
Depending on the devices you have, you can either press a button (on the device itself, or in its
configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device
to authenticate the other) in each of the two devices. When WPS is activated on a device, it has two
minutes to find another device that also has WPS activated. Then, the two devices connect and set
up a secure network by themselves.
You can use the WPS button on the rear panel of the NBG6817 to activate WPS in order to quickly
set up a wireless network with strong security.
NBG6817 User’s Guide
11
Chapter 1 Introduction
2.4G WLAN /WP S
5G WLAN /WPS
Pow er
Inte r ne t
1Make sure the power LED is on (not blinking).
2Press the WPSbutton for more than three seconds and release it. Press the WPS button on another
WPS-enabled device within range of the NBG6817.
Note: You must activate WPS in the NBG6817 and in another wireless device within two
minutes of each other.
1.7 LEDs
Figure 1 Front Panel
The following table describes the front panel LEDs.
For more information on using WPS, see
Section 8.2 on page 49.
Table 1 Front Panel LEDs
LEDCOLORSTATUSDESCRIPTION
Power/SystemWhiteOnThe NBG6817 is receiving power and functioning properly.
BlinkingThe NBG6817 is in the process of starting up, default restoring,
or My ZyXEL Cloud Server online registration pairing.
OffThe NBG6817 is not receiving power.
InternetWhiteOnThe NBG6817 has an IP connection but no traffic.
Your device has a WAN IP address (either static or assigned by a
DHCP server), PPP negotiation was successfully completed (if
used) and the connection is up.
BlinkingThe NBG6817 is sending or receiving IP traffic.
OffThe NBG6817 does not have an IP connection.
NBG6817 User’s Guide
12
Chapter 1 Introduction
LAN 1 -4
WAN
WPS
RESET
WiFi
POWER
Table 1 Front Panel LEDs (continued)
LEDCOLORSTATUSDESCRIPTION
5G WLAN/WPSWhiteOnThe NBG6817 is ready and the 5GHz wireless LAN is on, but is
not sending/receiving data through the wireless LAN.
BlinkingThe NBG6817 is sending/receiving data through the wireless
LAN.
OffThe wireless LAN is not ready or has failed.
AmberOnWPS is enabled. The NBG6817 is in the process of firmware
BlinkingThe NBG6817 is negotiating a WPS connection with a wireless
OffWPS is disabled.
2.4G WLAN/WPSWhiteOnThe NBG6817 is ready and the 2.4GHz wireless LAN is on, but is
BlinkingThe NBG6817 is sending/receiving data through the wireless
OffThe wireless LAN is not ready or has failed.
AmberOnWPS is enabled. The NBG6817 is in the process of firmware
BlinkingThe NBG6817 is negotiating a WPS connection with a wireless
OffWPS is disabled.
upgrading, configuration restoring, or resetting.
client.
not sending/receiving data through the wireless LAN.
LAN.
upgrading, configuration restoring, or resetting.
client.
Figure 2 Rear Panel
NBG6817 User’s Guide
13
Figure 3 Side Panel
USB 1 -2
Chapter 1 Introduction
NBG6817 User’s Guide
14
2.1 Overview
This chapter describes how to access the NBG6817 Web Configurator and provides an overview of
its screens.
The Web Configurator is an HTML-based management interface that allows easy setup and
management of the NBG6817 via Internet browser. Use a browser that supports HTML5, such as
Internet Explorer 9.0 and later versions, Mozilla Firefox 21 and later versions, Safari 6.0 and later
versions or Google Chrome 26.0 and later versions. The recommended screen resolution is 1024 by
768 pixels.
In order to use the Web Configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in
Windows 7.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
CHAPTER 2
Introducing the Web Configurator
Refer to the Troubleshooting chapter (
functions are allowed in Internet Explorer.
Chapter 16 on page 163) to see how to make sure these
2.2 Accessing the Web Configurator
1Make sure your NBG6817 hardware is properly connected and prepare your computer or computer
network to connect to the NBG6817 (refer to the Quick Start Guide).
2Launch your web browser.
3The NBG6817 is in router mode by default. Type "http://192.168.1.1 or http://myrouter" as the
website address. If the NBG6817 obtains a WAN IP address or a DNS server IP address in the same
subnet as the LAN IP address 192.168.1.1, the default LAN IP address will be changed to 10.0.0.1
automatically. See
If the NBG6817 is in access point, the IP address is 192.168.1.2. See
more information about the modes of the NBG6817.
Your computer must be in the same subnet in order to access this website address.
Auto-IP Change on page 75 for more information.
Chapter 4 on page 27 for
NBG6817 User’s Guide
15
2.2.1 Login Screen
Note: If this is the first time you are accessing the Web Configurator, you may be
redirected to the eaZy123 wizard. Refer to
setup screens.
The Web Configurator initially displays the following login screen.
Figure 4 Login screen
Chapter 2 Introducing the Web Configurator
Chapter 3 on page 18 for the eaZy123
The following table describes the labels in this screen.
Table 2 Login screen
LABELDESCRIPTION
PasswordType "1234" (default) as the password. Click Logi n .
2.2.2 Change Default Password Screen
You should see a screen asking you to change your password (highly recommended) as shown
next.
NBG6817 User’s Guide
16
Chapter 2 Introducing the Web Configurator
Figure 5 Change Default Password Screen
The following table describes the labels in this screen.
Table 3 Change Default Password Screen
LABELDESCRIPTION
Enter your new
password here
Confirm passwordRetype the password for confirmation.
SkipClick Sk ip if you do not want to change the password this time.
ChangeClick Cha n ge to save your changes back to the NBG6817.
Type a new password.
Note: The management session automatically times out when the time period set in the
Ad m in ist r at or I n act ivit y Tim er field expires (default five minutes; go to
Chapter
15 on page 149 to change this). Simply log back into the NBG6817 if this happens.
NBG6817 User’s Guide
17
CHAPTER 3
3.1 Overview
This chapter provides information on the eaZy 123 setup screens in the Web Configurator.
The Web Configurator’s eaZy 123 setup wizard helps you configure your device to access the
Internet. Refer to your ISP for your Internet account information. Leave a field blank if you don’t
have that information.
3.2 Accessing the eaZy 123 Wizard
Launch your web browser and type "http://192.168.1.1 or http://myrouter" as the website
address. Type "1234" (default) as the password and click Login .
eaZy 123 Wizard
Note: The eaZy 123 wizard appears automatically when the NBG6817 is accessed for the
first time or when you reset the NBG6817 to its default factory settings. If you
didn’t configure the wizard screens, you will be redirected to the login page when
you connect to the Internet.
If you have already configured the wizard screens and want to open it again, click on the
upper right corner of any Web Configurator screen. The eaZy 123 wizard attempts to detect which
WAN connection type you are using.
If the eaZy 123 wizard does not detect a connection type, you must select one from the drop-down
list box. Check with your ISP to make sure you use the correct type.
If you do not have the Internet connection, the following screen opens.
NBG6817 User’s Guide
18
Chapter 3 eaZy 123 Wizard
Figure 6 Unable to continue: WAN
If you do not press the Wi-Fi button located on the NBG6817’s back panel, the following screen
opens.
Figure 7 Unable to continue: Wi-Fi
Note: If you get an error message, check your hardware connections. Make sure your
Internet connection is up and running.
The wizard screen opens.
NBG6817 User’s Guide
19
Chapter 3 eaZy 123 Wizard
Figure 8 Detecting your Internet Connection Type
Figure 9 eaZy 123 Setup
3.3 Internet Type
The NBG6817 offers three WAN selection types. They are Au t om a t ic - D H CP, PPP oE or St a t ic.
Configure the Internet type settings on your NBG6817 in the first part. The following screen
depends on your Internet connection type. Enter the details provided by your Internet Service
Provider (ISP) in the fields (if any).
Check with your ISP to make sure you use the correct type. This wizard screen varies according to
the connection type that you select.
NBG6817 User’s Guide
20
Chapter 3 eaZy 123 Wizard
3.3.1 WAN Selection Type: Automatic - DHCP
Select the Au t om a t i c - DH CP option if your ISP did not assign you a fixed IP address.
Figure 10 WAN Selection Type: Automatic - DHCP
3.3.2 WAN Selection Type: PPPoE
Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF
(Internet Engineering Task Force) standard specifying how a host personal computer interacts with
a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data
networks.
For the service provider, PPPoE offers an access and authentication method that works with existing
access control systems (for instance, RADIUS).
One of the benefits of PPPoE is the ability to let end users access one of multiple network services,
a function known as dynamic service selection. This enables the service provider to easily create
and offer new IP services for specific users.
Operationally, PPPoE saves significant effort for both the subscriber and the ISP/carrier, as it
requires no specific configuration of the broadband modem at the subscriber's site.
By implementing PPPoE directly on the NBG6817 (rather than individual computers), the computers
on the LAN do not need PPPoE software installed, since the NBG6817 does that part of the task.
Furthermore, with NAT, all of the LAN's computers will have Internet access.
NBG6817 User’s Guide
21
Chapter 3 eaZy 123 Wizard
Figure 11 WAN Selection Type: PPPoE
The following table describes the labels in this screen.
Table 4 WAN Selection Type: PPPoE
LABELDESCRIPTION
WAN SelectionSelect the PP PoE (Point-to-Point Protocol over Ethernet) option for a dial-up
connection.
PPPoE UsernameType the user name given to you by your ISP.
PPPoE Password Type the password associated with the user name above.
Static IP (Optional)Enter the WAN IP address assigned by your ISP.
Note: If you get an error message, make sure you have entered the correct information
provided by your ISP.
3.3.3 WAN Selection Type: Static
Choose St a t ic as the W AN Se lect i on Ty p e when the WAN port is used as a regular Ethernet. Click
N e x t .
NBG6817 User’s Guide
22
Chapter 3 eaZy 123 Wizard
Figure 12 WAN Selection Type: Static
The following table describes the labels in this screen.
Table 5 WAN Selection Type: Static
LABELDESCRIPTION
WAN Selection
IP AddressEnter the IP address provided by your ISP.
Subnet MaskEnter the IP subnet mask in this field.
Gateway IP Address
(Optional)
DNS ServerEnter the DNS server IP address in this field.
Select the St a t ic option when the WAN port is using a fixed IP address.
Enter the gateway IP address in this field.
Note: If you get an error screen, make sure your Internet connection is working and
select the right WAN Selection Type. Contact your ISP if you are not sure of your
Internet Connection type.
3.4 Wireless Network
Configure the wireless network settings on your NBG6817 in the second part. The default wireless
security setting is WPA2-PSK.
NBG6817 User’s Guide
23
Figure 13 Wireless Network
Chapter 3 eaZy 123 Wizard
The following table describes the labels in this screen.
Table 6 Wireless Network
LABELDESCRIPTION
Wireless Name
(SSID)
Enter a descriptive name for the wireless LAN.
Note: The setting here applies to 2.4 GHz wireless radios.
If you change this field on the NBG6817, make sure all wireless stations use the same SSID
in order to access the network.
Wireless
Password
(WPA2)
Edit 5 GHz
wireless
network
5GHz Wireless
Name (SSID)
5GHz Wireless
Password
(WPA2)
Type from 8 to 63 case-sensitive ASCII characters. You can set up the most secure wireless
connection by configuring WPA in the wireless LAN screens.
Select this check box to configure different SSID and wireless security settings for the
NBG6817’s 5 GHz wireless network.
If you do not select this option, the NBG6817 uses the same SSID and Wi-Fi key (you
configured above) for the 5 GHZ wireless network.
Enter a descriptive name for the wireless LAN.
If you change this field on the NBG6817, make sure all wireless stations use the same SSID
in order to access the network.
Type from 8 to 63 case-sensitive ASCII characters. You can set up the most secure wireless
connection by configuring WPA in the wireless LAN screens.
Click the Ap p l y button in the third part to save your settings.
NBG6817 User’s Guide
24
Chapter 3 eaZy 123 Wizard
Figure 14 Apply your Wi-Fi settings
Congratulations! Open a web browser, such as Internet Explorer, to visit your favorite website.
Note: If you cannot access the Internet when your computer is connected to one of the
NBG6817’s LAN ports, check your connections. Then turn the NBG6817 off, wait for
a few seconds then turn it back on. If that does not work, log in to the web
configurator again and check you have typed all information correctly. See the
User’s Guide for more suggestions.
Figure 15 Congratulations
You can click the My ZyXEL Clou d Se r v ice button to go to https://mycloud.zyxel.com, where you
can create an account and register your NBG6817. At the time of writing, you can have free DDNS
NBG6817 User’s Guide
25
Chapter 3 eaZy 123 Wizard
service to get a domain name mapped to the NBG6817’s dynamic IP address. With DDNS, you can
use the domain name to remotely access the NBG6817’s Web Configurator through the Internet.
You have successfully set up your NBG6817 to operate on your network and access the Internet.
NBG6817 User’s Guide
26
4.1 Overview
This chapter introduces the different modes available on your NBG6817. First, the term “mode”
refers to two things in this User’s Guide.
• W e b Confi g u r a t or m o d e . This refers to the Web Configurator interface you want to use for
editing NBG6817 features.
• De v ice m ode. This is the operating mode of your NBG6817, or simply how the NBG6817 is
being used in the network.
4.1.1 Web Configurator Modes
This refers to the configuration interface of the Web Configurator, which has two modes:
CHAPTER 4
NBG6817 Modes
• Ea sy : The Web Configurator shows this mode by default. Refer to
information on the screens in this mode. This interface may be sufficient for users who just want
to use the device.
• Ex p e r t : Advanced users can change to this mode to customize all the functions of the NBG6817.
Click > Ex pe r t M ode after logging into the Web Configurator. The User’s Guide
page 60
through Chapter 15 on page 161 discusses the screens in this mode.
4.1.2 Device Modes
This refers to the operating mode of the NBG6817, which can act as a:
• Ro u t er : This is the default device mode of the NBG6817. Use this mode to connect the local
network to another network, like the Internet. Go to
screen in this mode.
• Acce ss Po int : Use this mode if you want to extend your network by allowing network devices to
connect to the NBG6817 wirelessly. Go to
this mode.
For more information on these modes and to change the mode of your NBG6817, refer to
15 on page 161.
The menu for changing device modes is available in Expert M o d e only.
Note: Choose your device mode carefully to avoid having to change it later.
Chapter 5 on page 28 for more
Chapter 9 on
Section 6.2 on page 36 to view the St at u s
Section 7.4 on page 44 to view the St a t u s screen in
Chapter
When changing to another mode, the IP address of the NBG6817 changes. The running applications
and services of the network devices connected to the NBG6817 can be interrupted.
NBG6817 User’s Guide
27
5.1 Overview
N e t w or k Ma p
N a v iga t ion Pan e l
Cont r ol Pa ne l
Go t o
St a t u s
Scre e n
( Ex p e r t
Mo de )
The Web Configurator is set to Ea sy Mode by default. You can configure several key features of the
NBG6817 in this mode. This mode is useful to users who are not fully familiar with some features
that are usually intended for network administrators.
When you log in to the Web Configurator, the following screen opens.
Figure 16 Easy Mode
CHAPTER 5
Easy Mode
5.2 What You Can Do
You can do the following in this mode:
•Use this N a v i ga t i on Pa ne l to open the eaZy123 wizard or log out the NBG6817 (
page 29
).
NBG6817 User’s Guide
28
Section 5.4 on
Chapter 5 Easy Mode
•Use the N et w or k Ma p screen to check if your NBG6817 is connected to the Internet (
on page 30
•Use the Con t r ol Pa n e l to configure and enable NBG6817 features, including guest Wi-Fi,
wireless security, parental control and so on (Section 5.6 on page 31).
).
5.3 What You Need to Know
Between the different device modes, the Contr ol Pa n e l (
depending on which features are applicable to the mode:
• Ro u t er M ode: All Cont r o l P a n e l features are available.
• Acce ss Po int M o de : Pa r e n t a l Con t r ol and Not ificat ion are not available.
5.4 Navigation Panel
Use this navigation panel to opt out of the Easy mode.
Figure 17 Easy Mode: Navigation Panel
Section 5.5
Section 5.6 on page 31) changes
The following table describes the labels in this screen.
Table 7 Easy Mode: Navigation Panel
ITEMDESCRIPTION
Click this icon to open a screen where you can click Check her e to redirect your
Firmware Notification
WizardClick this icon to open the eaZy123 wizard for the NBG6817.
LogoutClick this to end the Web Configurator session.
This icon only displays when new firmware is released.
NBG6817 User’s Guide
29
5.5 Network Map
When you log into the Web Configurator, the Network Map is shown as follows.
Figure 19 Easy Mode: Network Map
Chapter 5 Easy Mode
This screen displays whether the NBG6817 connects to the Internet. It also shows the devices
connected to the NBG6817, including those connecting wirelessly. Click the Refr e sh button to
refresh the network map.
The following table describes the icons in this screen.
Table 8 Easy Mode: Network Map
ITEMDESCRIPTION
This icon shows the NBG6817’s connection status.
This icon is grayed out if the user is unable to access the Internet.
Click this button to refresh the NBG6817’s connection status and the network map.
InfoClick this to view the device’s information that is currently connected to the
NBG6817.
BlockClick this to block the device from accessing the Internet through the NBG6817.
Rename / IconClick this to rename the device or change the device’s icon.
NBG6817 User’s Guide
30
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