This manual is intended for people who want to configure the ZyXEL WiMAX
Device using the ZyXEL Web Configurator. You should have at least a basic
knowledge of TCP/IP networking concepts and topology.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com
product certifications.
for additional support documentation and
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyxel.com.
HES-309M Series User’s Guide
3
About This User's Guide
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the documentation in
order to better understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.
•Forum
This contains discussions on ZyXEL products. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should contact your vendor. If you cannot contact your vendor, then contact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following information ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
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HES-309M Series User’s Guide
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your
WiMAX Device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The product(s) described in this book may be referred to as the “WiMAX
Device”, the “device”, the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, TOOLS > Logs > Log Settings means you first click Tools in the
navigation panel, then the Logs sub menu and finally the Log Settings tab to
get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.
HES-309M Series User’s Guide
5
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The WiMAX
Device icon is not an exact representation of your product.
Table 1 Common Icons
WiMAX Device ComputerWireless Signal
NotebookServerBase Station
TelephoneSwitchRouter
Internet CloudNetwork Cloud
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HES-309M Series User’s Guide
Safety Warnings
Safety Warnings
For your safety, be sure to read and follow all warning notices and
instructions.
• Do NOT use this product near water, for example, in a wet basement or near a
swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a
remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel
should service or disassemble this device. Please contact your vendor for further
information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble
over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to
the right supply voltage (for example, 110V AC in North America or 230V AC in
Europe).
• Do NOT remove the plug and connect it to a power outlet by itself; always
attach the plug to the power adaptor first before connecting it to a power outlet.
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place
the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might
cause electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the
power source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor
to order a new one.Do not use the device outside, and make sure all the
connections are indoors. There is a remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm
your device.Use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.
• Antenna Warning! This device meets ETSI and FCC certification requirements
when using the included antenna(s). Only use the included antenna(s).
• If you wall mount your device, make sure that no electrical lines, gas or water
pipes will be damaged.
HES-309M Series User’s Guide
7
Safety Warnings
• Make sure that the cable system is grounded so as to provide some protection
against voltage surges.
Your product is marked with this symbol, which is known as the WEEE mark.
WEEE stands for Waste Electronics and Electrical Equipment. It means that
used electrical and electronic products should not be mixed with general
waste. Used electrical and electronic equipment should be treated
separately.
The WiMAX Device that allows you to access the Internet by connecting to a
WiMAX wireless network. You can configure firewall and content filtering as well as
a host of other features and the browser-based user interface -- the Web
Configurator -- provides easy management.
See Chapter 11 on page 143 for a complete list of features for your model.
1.1.1 WiMAX Internet Access
Connect your computer or network to the WiMAX Device for WiMAX Internet
access. See the Quick Start Guide for instructions on hardware connections.
In a wireless metropolitan area network (MAN), the WiMAX Device connects to a
WiMAX base station (BS) for Internet access.
The following diagram shows a notebook computer equipped with the WiMAX
Device connecting to the Internet through a WiMAX base station (BS).
Figure 1 Mobile Station and Base Station
BS
When the firewall is on, all incoming traffic from the Internet to your network is
blocked unless it is initiated from your network.
Use content filtering to block access to web sites with URLs containing keywords
that you specify. You can define time periods and days during which content
filtering is enabled and include or exclude particular computers on your network
from content filtering. For example, you could block access to certain web sites.
HES-309M Series User’s Guide
17
Chapter 1 Getting Started
1.2 WiMAX Device Hardware
Follow the instructions in the Quick Start Guide to make hardware connections.
1.2.1 LEDs
The following figure shows the LEDs (lights) on the WiMAX Device.
1.3 Good Habits for Device Management
Do the following things regularly to make the WiMAX Device more secure and to
manage the WiMAX Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists
of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it).
Restoring an earlier working configuration may be useful if the WiMAX Device
becomes unstable or even crashes. If you forget your password, you will have to
reset the WiMAX Device to its factory default settings. If you backed up an
earlier configuration file, you would not have to totally re-configure the WiMAX
Device. You could simply restore your last configuration.
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HES-309M Series User’s Guide
CHAPTER 2
The Web Configurator
2.1 Overview
The Web Configurator is an HTML-based management interface that allows easy
device set up and management via any web browser that supports: HTML 4.0,
CSS 2.0, and JavaScript 1.5, and higher. The recommended screen resolution for
using the web configurator is 1024 by 768 pixels and 16-bit color, or higher.
In order to use the Web Configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled
by default in many operating systems and web browsers.
• JavaScript (enabled by default in most web browsers).
• Java permissions (enabled by default in most web browsers).
See the Appendix C on page 179 for more information on configuring your web
browser.
2.1.1 Accessing the Web Configurator
1Make sure your WiMAX Device hardware is properly connected (refer to the Quick
Start Guide for more information).
2Launch your web browser.
3Enter "" as the URL.
4Enter the default Username (admin) and Password (1234), then click Login.
The Main screen displays.
Note: For security reasons, the WiMAX Device automatically logs you out if you do
not use the Web Configurator for five minutes. If this happens, log in again.
HES-309M Series User’s Guide
19
Chapter 2 The Web Configurator
2.1.2 The Reset Button
If you forget your password or cannot access the Web Configurator, you will need
to use the Reset button to reload the factory-default configuration file. This
means that you will lose all configurations that you had previously and the
password will be reset to “1234”.
2.1.2.1 Using The Reset Button
1Make sure the Power light is on (not blinking).
2To set the device back to the factory default settings, press the Reset button for
five seconds or until all LED lights blink one time, then release it. The device
restarts when the defaults have been restored.
3Reconfigure the WiMAX Device following the steps in your Quick Start Guide.
2.1.3 Saving and Canceling Changes
All screens to which you can make configuration changes must be saved before
those changes can go into effect. If you make a mistake while configuring the
WiMAX Device, you can cancel those changes and start over.
Figure 2 Saving and Canceling Changes
This screen contains the following fields:
Table 2 Saving and Canceling Changes
LABELDESCRIPTION
SaveClick this to save your changes.
CancelClick this to restore the settings on this page to their last saved values.
Note: If you make changes to a page but do not save before switching to another
page or exiting the Web Configurator, those changes are disgarded.
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HES-309M Series User’s Guide
2.1.4 Working with Tables
Many screens in the WiMAX Device contain tables to provide information or
additional configuration options.
Figure 3 Tables Example
This screen contains the following fields:
Table 3 Saving and Canceling Changes
LABELDESCRIPTION
Items per Page
This displays the number of items displayed per table page.
Use the menu to change this value.
First Page
Chapter 2 The Web Configurator
Click this to go to the first page in the table.
Previous Page
Click this to go to the previous page in the table.
Page Indicator / Jump to Page
This indicates which page is currently displayed in the
table. Use the menu to jump to another page. You can only
jump to other pages if those pages exist.
Next Page
Click this to go to the previous page in the table.
Last Page
Click this to go to the last page in the table.
#This indicates an item’s position in the table. It has no
bearing on that item’s importance or lack there of.
Total NumThis indicates the total number of items in the table,
including items on pages that are not visible.
HES-309M Series User’s Guide
21
Chapter 2 The Web Configurator
2.2 The Main Screen
When you first log into the Web Configurator, the Main screen appears. Here you
can view a summary of your WiMAX Device’s connection status. This is also the
default “home” page for the Web Configurator and it contains conveniently-placed
shortcuts to all of the other screens.
Note: Some features in the Web Configurator may not be available depending on your
firmware version and/or configuration.
The following table describes the icons in this screen.
Table 4 Main > Icons
ICONDESCRIPTION
System Status
Click this to open the Main screen, which shows your WiMAX
Device status and other information.
WiMAX
Click this to open the WiMAX menu, which gives you options for
configuring your WiMAX settings.
Network Setting
Click this to open the Network menu, which gives you options for
configuring your network settings.
Security
Click this to open the Security menu, which gives you options for
configuring your firewall and security settings.
Maintenance
Click this to open the Maintenance menu, which gives you
options for maintaining your WiMAX Device.
Language
Use this menu to select the Web Configurator’s language.
Setup Wizard
Click this to open the Setup Wizard, where you can configure the
most essential settings for your WiMAX Device to work.
22
Logout
Click this to log out of the Web Configurator.
HES-309M Series User’s Guide
CHAPTER 3
Setup Wizard
3.1 Overview
This chapter provides information on the ZyXEL Setup Wizard. The wizard guides
you through several steps for onfiguring your network settings.
3.1.1 Welcome to the Setup Wizard
This screen provides a quick summary of the configuration tasks the wizard helps
you to perform. They are:
1Set up your Local Area Network (LAN) options, which determine how the devices
in your home or office connect to the WiMAX Device.
2Set up your WiMAX Device’s broadcast frequency, which is the radio channel it
uses to communicate with the ISP’s base station.
3Set up your WiMAX Device’s login options, which are used to connect your LAN to
the ISP’s network and verify your account.
Figure 4 Setup Wizard > Welcome
HES-309M Series User’s Guide
23
Chapter 3 Setup Wizard
3.1.2 LAN Settings
The LAN Settings screen allows you to configure your local network options.
Figure 5 Setup Wizard > LAN Settings
The following table describes the labels in this screen.
Table 5 Setup Wizard > LAN Settings
LABELDESCRIPTION
LAN TCP/IP
IP
Address
Enter the IP address of the WiMAX Device on the LAN.
Note: This field is the IP address you use to access the WiMAX Device
on the LAN. If the web configurator is running on a computer on
the LAN, you lose access to it as soon as you change this field.
You can access the web configurator again by typing the new IP
address in the browser.
IP Subnet
Mask
DHCP Server
EnableSelect this if you want the WiMAX Device to be the DHCP server on the
Start IPEnter the IP address from which the WiMAX Device begins allocating IP
End IPEnter the IP address at which the WiMAX Device stops allocating IP
Enter the subnet mask of the LAN.
LAN. As a DHCP server, the WiMAX Device assigns IP addresses to DHCP
clients on the LAN and provides the subnet mask and DNS server
information.
addresses.
addresses.
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HES-309M Series User’s Guide
Table 5 Setup Wizard > LAN Settings (continued)
LABELDESCRIPTION
Lease
Time
DNS Server assigned by DHCP Server
First DNS
Server
Second
DNS
Server
Third
DNS
Server
BackClick to display the previous screen.
NextClick to proceed to the next screen.
Enter the duration in minutes before the device requests a new IP address
from the DHCP server.
Specify the first IP address of three DNS servers that the network can use.
The WiMAX Device provides these IP addresses to DHCP clients.
Specify the second IP address of three DNS servers that the network can
use. The WiMAX Device provides these IP addresses to DHCP clients.
Specify the third IP address of three DNS servers that the network can use.
The WiMAX Device provides these IP addresses to DHCP clients.
3.1.3 WiMAX Frequency Settings
The WiMAX Frequency Settings screen allows you to configure the broadcast radio
frequency used by the WiMAX Device.
Chapter 3 Setup Wizard
Note: These settings should be provided by your ISP.
Figure 6 Setup Wizard > WiMAX Frequency Settings
HES-309M Series User’s Guide
25
Chapter 3 Setup Wizard
The following table describes the labels in this screen.
Table 6 Setup Wizard > WiMAX Frequency Settings
LABELDESCRIPTION
Setting TypeSelect the WiMAX frequency setting type from the list.
StepEnter the increments in MHz by which to increase the
Start FrequencyEnter the frequency value at the beginning of the frequency
• By Range - Select this to set up the frequency based on
a range of MHz.
• By List - Select this to set up the frequency on an
individual MHz basis. You can add multiple MHz values to
the list.
frequency range.
Note: This field only appears when you select By Range
under Setting Type.
range to use. The frequency is increased in increments equal
to the Step value until the End Frequency is reached, at
which time the cycle starts over with the Start Frequency.
Note: This field only appears when you select By Range
under Setting Type.
End FrequencyEnter the frequency value at the end of the frequency range
to use.
Note: This field only appears when you select By Range
under Setting Type.
BandwidthSet the frequency bandwidth in MHz that this WiMAX Device
uses.
#This is an index number for enumeration purposes only.
Frequency (MHz)Displays the frequency MHz for the item in the list.
Total NumDisplays the total number of items in the list.
DeleteClick this to remove an item from the list.
AddClick this to add an item to the list.
OKClick this to save an newly added item to the list.
#This is an index number for enumeration purposes only.
Band Start (KHz)Indicates the beginning of the frequency band in KHz.
Band End (KHz)Indicates the end of the frequency band in KHz.
Total NumDisplays the total number of items in the list.
BackClick to display the previous screen.
NextClick to proceed to the next screen.
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HES-309M Series User’s Guide
3.1.4 WiMAX Authentication Settings
The WiMAX Authentication Settings screen allows you to configure how your
WiMAX Device logs into the service provider’s network.
Note: These settings should be provided by your ISP.
Click Save to save the Setup Wizard settings and close it.
Figure 8 Setup Wizard > Setup Complete
28
Launch your web browser and navigate to www.zyxel.com. If everything was
configured properly, the web page should display. You can now surf the Internet!
Refer to the rest of this guide for more detailed information on the complete range
of WiMAX Device features available in the more advanced web configurator.
Note: If you cannot access the Internet, open the web configurator again to confirm
that the Internet settings you configured in the wizard setup are correct.
HES-309M Series User’s Guide
CHAPTER 4
Tutorials
4.1 Overview
This chapter shows you how to configure some of the WiMAX Device’s features.
Note: Be sure to read The Web Configurator on page 19 before working through the
tutorials presented here. For field descriptions for individual screens, see the
related technical reference in this User's Guide.
This chapter includes the following configuration examples:
• WiMAX Connection Settings on page 29
• Configuring LAN DHCP on page 30
• Changing Certificate on page 32
• Blocking Web Access on page 33
• Configuring the MAC Address Filter, see page 34
• Setting Up NAT Port Forwarding, see page 36
• Access the WiMAX Device Using DDNS, see page 39
• Configuring Static Route for Routing to Another Network, see page 40
• Remotely Managing Your WiMAX Device on page 43
4.2 WiMAX Connection Settings
This tutorial provides you with pointers for configuring the WiMAX Device to
connect to an ISP.
1Connect the WiMAX Device to the ISP’s nearest base station. See Section 6.2 on
page 55.
2Configure the WiMAX Device’s broadcast frequency. Section 6.3 on page 57.
3Configure the WiMAX Device to connect securely to the ISP’s authentication
servers. See Section 6.4 on page 60.
HES-309M Series User’s Guide
29
Chapter 4 Tutorials
4Check the WiMAX Device’s connection status to ensure everything is working
properly. See Section 6.7 on page 67.
4.3 Configuring LAN DHCP
This tutorial shows you how to set up a small network in your office or home.
Goal: Connect three computers to your WiMAX Device to form a small network.
Required: The following table provides a summary of the information you will
need to complete the tasks in this tutorial.
INFORMATIONVALUESEE ALSO
LAN IP Address192.168.100.1Chapter 7 on page 83
Starting IP Address192.168.100.10Chapter 7 on page 84
Ending IP Address192.168.100.30
DNS ServersFrom ISP
1In the Web Configurator, open the Networking Setting > LAN screen and set
the IP Address to 192.168.100.1. Use the default IP Subnet Mask of
255.255.255.0. Click Save.
2Manually change the IP address of your computer that your are using to
192.168.100.x (for example, 192.168.100.5) and keep the subnet set to
255.255.255.0.
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HES-309M Series User’s Guide
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